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Subscription and Billing Management Market by Solution (Subscription Order Management, Billing Mediation, Pricing and Quote Management), Service (Professional and Managed), Deployment (Cloud and On-Premise), User Type, Vertical - Global Forecast to 2021

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Date: 06-Sep-2016
No. of pages: 160
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“Growing demand among enterprises for integrated subscription and billing platform is driving the market for subscription and billing management solutions”

MarketsandMarkets forecasts the subscription and billing management market to grow from USD 2.90 billion in 2016 to USD 6.01 billion by 2021, at a CAGR of 15.7%. The subscription and billing management solutions such as subscription order management, billing mediation, pricing and quote management, financial customer care, and dispute management enable organizations to standardize order, billing, and payment processes. The subscription and billing management solutions offer several benefits such as reduced initial setup cost, multiple options for payment processing, automated invoicing, and accurate and efficient billing process. Rise in demand for an integrated billing platform is another major factor driving the subscription and billing market since it is secured, robust, and convenient.

“Managed services is expected to exhibit the highest growth rate in services segment”

The managed services segment is expected to exhibit the highest growth rate due to the increasing adoption of subscription and billing solutions across various industries; hence, there is a growing need to offer managed services for infrastructure management and application configuration of these solutions. Furthermore, the integration with the back-end systems facilitates the need to systemize the management of these solutions; thus, managed services are expected to grow at the highest CAGR.

“Subscription order management is expected to be the largest solution segment in terms of market size”

The subscription and billing solutions offer customized order, pricing and billing solutions as per requirement of customer. The subscription order management solution is estimated to contribute the largest market share during the forecast period. Additionally, financial customer care and dispute management solution is the fastest-growing segment. .

“Asia-Pacific (APAC) is expected to become one of the major biggest regions for subscription and billing management solutions by 2021”

APAC is growing at the highest rate in comparison to other regions. Moreover, organizations operating in the region, mainly in countries like Australia, Japan, Singapore, and China, are prominently adopting advanced technologies and solutions to increase profits and enhance customer satisfaction.

Additionally, the adoption of emerging technologies and the economic growth of countries such as India and China are further driving the adoption of subscription and billing management solutions and services. North America is expected to be the largest revenue generating region, followed by Europe, whereas APAC and Latin America are expected to be emerging markets for subscription and billing solutions and services.

Breakdown of profile of primaries


  • By Company Type: Tier 1 – 55%, Tier 2 – 20%, and Tier 3 – 25%

  • By Designation: C-level – 60%, Director-level – 25%, and others – 15%

  • By Region: North America – 10%, Europe– 20%, APAC - 40%, and ROW – 30%


Objectives of the study


  • To define, describe, and forecast the global subscription and billing management market on the basis of solutions, services, deployment types, user types, verticals, and regions.

  • To strategically analyze each subsegment with respect to individual growth trends and contribution towards the overall market.

  • To analyze the opportunities in the market for stakeholders and details of the competitive landscape for market leaders

  • To forecast the revenue of market segments with respect to five main regions, namely, North America, Europe, APAC, MEA, and Latin America

  • To strategically profile key players and comprehensively analyze their market shares and core competencies

  • To track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships, in the subscription and billing management market


Target audience:


  • Software Providers

  • Cloud Service providers

  • Platform Providers

  • Channel Partners

  • Enterprises

  • Professional Service Providers


Market Segmentation:

The report segments the subscription and billing management market on the following basis:

Solution:


  • Subscription Order Management

  • Billing Mediation

  • Pricing and Quote Management

  • Financial customer Care and Dispute Management

  • Others (Receivables management &payment handling and credit &collection management)


Service:


  • Professional Services

  • Managed Services


Deployment Type:


  • Cloud

  • On-Premises


User Type:


  • Small and Medium Enterprises (SMEs)

  • Large Enterprises


Industry Vertical:


  • BFSI
    Retail

  • Healthcare

  • IT and Telecom

  • Media and Entertainment

  • Public Sector and Utilities

  • Others (Transportation and Logistics and Manufacturing)


Region:


  • North America

  • Europe

  • APAC

  • MEA

  • Latin America


The companies profiled in this report include:


  • SAP SE

  • Oracle Corporation

  • NetSuite, Inc.

  • Computer Sciences Corporation (CSC)

  • Zuora

  • Avangate

  • Aria systems, Inc.

  • cleverbridge

  • Cerillion plc

  • Fastspring


The key innovators profiled in this report are as follows:


  • Blusynergy

  • Apttus Corporation

  • goTransverse

  • LogiSense Corporation

  • Recurly, Inc.


The report will help the market leaders/new entrants in this market in the following ways:


  • This report segments the market into solutions, services, deployment types, user types, verticals, and regions, there by covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and sub segments. The market numbers are further split across different verticals and regions.

  • This report will help them better understand the competitors and gain more insights to better position one’s business. There is a separate section on competitive landscape, including end-user analysis, new product launches, acquisitions, and expansions. Besides this, there are company profiles of ten major players in this market. In this section, market internals are provided that can help one stay ahead in the competition.

  • The report helps them to understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.

Subscription and Billing Management Market by Solution (Subscription Order Management, Billing Mediation, Pricing and Quote Management), Service (Professional and Managed), Deployment (Cloud and On-Premise), User Type, Vertical - Global Forecast to 2021

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primary Interviews
2.2 Market Size Estimation
2.3 Market Breakdown and Data Triangulation
2.4 Assumptions

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Subscription and Billing Management Market
4.2 Top Three Solutions
4.3 Market By Region and Solution
4.4 Market Potential
4.5 Subscription and Billing Management User Type Market (2021)
4.6 Subscription and Billing Management Market, By Solution (2016–2021)
4.7 Subscription and Billing Management Regional Market
4.8 Industry Vertical Growth Matrix
4.9 Lifecycle Analysis, By Region, 2016

5 Market Overview
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 By Solution
5.3.2 By Service
5.3.3 By Deployment Type
5.3.4 By User Type
5.3.5 By Industry Vertical
5.3.6 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Rise in Demand Among Enterprises for Improved Billing Processes
5.4.1.2 Growing Demand for an Integrated Billing Platform
5.4.1.3 Increasing Customer Awareness
5.4.1.4 Increasing Subscription Base
5.4.2 Restraints
5.4.2.1 Building Awareness and Visibility in New Verticals
5.4.2.1 Need for Constant Maintenance
5.4.3 Opportunities
5.4.3.1 Scalability of Saas Business Model
5.4.3.2 Upgradation of Legacy System
5.4.3.3 Increasing Need for Managing Customer Relationships
5.4.4 Challenges
5.4.4.1 Lack of Technical Skills and Expertise
5.4.4.2 Concerns Over Cloud Security Holding Back Market Growth
5.4.5 Burning Issues
5.4.5.1 Advanced Cost Associated With System Transformation

6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Ecosystem
6.4 Strategic Benchmarking
6.5 Innovation Spotlight

7 Subscription and Billing Management Market Analysis, By Solution
7.1 Introduction
7.2 Subscription Order Management
7.3 Billing Mediation
7.4 Pricing and Quote Management
7.5 Financial Customer Care and Dispute Management
7.6 Others

8 Market Analysis, By Service
8.1 Introduction
8.2 Professional Services
8.3 Managed Services

9 Subscription and Billing Management Market Analysis, By Deployment Type
9.1 Introduction
9.2 Cloud
9.3 On-Premises

10 Market Analysis, By User Type
10.1 Introduction
10.2 Small and Medium Size Enterprises
10.3 Large Enterprises

11 Subscription and Billing Management Market Analysis, By Industry Vertical
11.1 Introduction
11.2 Banking, Financial Services, and Insurance
11.3 Retail
11.4 Healthcare
11.5 IT and Telecom
11.6 Media and Entertainment
11.7 Public Sector and Utilities
11.8 Others

12 Geographic Analysis
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa
12.6 Latin America

13 Competitive Landscape
13.1 Overview
13.2 Product Portfolio Comparison
13.3 Vendor Pricing Strategy
13.4 Competitive Situation and Trends
13.4.1 New Product Launches
13.4.2 Partnerships, Agreements, and Collaborations
13.4.3 Mergers and Acquisitions
13.4.4 Expansions

14 Company Profiles
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
14.1 Introduction
14.2 SAP SE
14.3 Oracle Corporation
14.4 Netsuite, Inc.
14.5 Computer Sciences Corporation
14.6 Zuora, Inc.
14.7 Avangate
14.8 Aria Systems, Inc.
14.9 Cleverbridge AG
14.10 Cerillion PLC
14.11 Fastspring

*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View Might Not Be Captured in Case of Unlisted Companies.

15 Key Innovators
15.1 Blusnergy
15.1.1 Business Overview
15.1.2 Key Strategies
15.2 Apttus Corporation
15.2.1 Business Overview
15.2.2 Key Strategies
15.3 Gotransverse
15.3.1 Business Overview
15.3.2 Key Strategies
15.4 Logisense Corporation
15.4.1 Business Overview
15.4.2 Key Strategies
15.5 Recurly, Inc.
15.5.1 Business Overview
15.5.2 Key Strategies

16 Appendix
16.1 Industry Excerpts
16.2 Discussion Guide
16.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
16.4 Introducing RT: Real Time Market Intelligence
16.5 Available Customizations
16.6 Related Reports

List of Tables

Table 1 Global Subscription and Billing Management Market Size and Growth Rate, 2014–2021 (USD Billion, Y-O-Y %)
Table 2 Global Market Size, By Component, 2014-2021 (USD Million)
Table 3 Subscription and Billing Management Market Size, By Solution, 2014-2021 (USD Million)
Table 4 Subscription Order Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 5 Subscription Order Management: Market Size, By Region, 2014-2021 (USD Million)
Table 6 Billing Mediation: Market Size, By User Type, 2014-2021 (USD Million)
Table 7 Billing Mediation: Market Size, By Region, 2014-2021 (USD Million)
Table 8 Pricing and Quote Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 9 Pricing and Quote Management: Market Size, By Region, 2014-2021 (USD Million)
Table 10 Financial Customer Care and Dispute Management: Market Size, By User Type, 2014-2021 (USD Million)
Table 11 Financial Customer Care and Dispute Management: Market Size, By Region, 2014-2021 (USD Million)
Table 12 Others: Market Size, By User Type, 2014-2021 (USD Million)
Table 13 Others: Market Size, By Region, 2014-2021 (USD Million)
Table 14 Subscription and Billing Management Market Size, By Service, 2014-2021 (USD Million)
Table 15 Professional Services: Market Size, By User Type, 2014-2021 (USD Million)
Table 16 Professional Services: Market Size, By Region, 2014-2021 (USD Million)
Table 17 Managed Services: Market Size, By User Type, 2014-2021 (USD Million)
Table 18 Managed Services: Market Size, By Region, 2014-2021 (USD Million)
Table 19 Subscription and Billing Management Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 20 Cloud: Market Size, By Region, 2014-2021 (USD Million)
Table 21 On-Premises: Market Size, By Region, 2014-2021 (USD Million)
Table 22 Subscription and Billing Management Market Size, By User Type, 2014-2021 (USD Million)
Table 23 Small and Medium Enterprises: Market Size, By Solution, 2014-2021 (USD Million)
Table 24 Small and Medium Enterprises: Market Size, By Service, 2014-2021 (USD Million)
Table 25 Small and Medium Enterprises: Market Size, By Region, 2014-2021 (USD Million)
Table 26 Large Enterprises: Market Size, By Solution, 2014-2021 (USD Million)
Table 27 Large Enterprises: Market Size, By Service, 2014-2021 (USD Million)
Table 28 Large Enterprises: Market Size, By Region, 2014-2021 (USD Million)
Table 29 Subscription and Billing Management Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 30 Banking, Financial Services, and Insurance: Market Size, By Region, 2014-2021 (USD Million)
Table 31 Retail: Market Size, By Region, 2014-2021 (USD Million)
Table 32 Healthcare: Market Size, By Region, 2014-2021 (USD Million)
Table 33 IT and Telecom: Market Size, By Region, 2014-2021 (USD Million)
Table 34 Media and Entertainment: Market Size, By Region, 2014-2021 (USD Million)
Table 35 Public Sector and Utilities: Market Size, By Region, 2014-2021 (USD Million)
Table 36 Others: Market Size, By Region, 2014-2021 (USD Million)
Table 37 Subscription and Billing Management Market Size, By Region, 2014-2021 (USD Million)
Table 38 North America: Market Size, By Component, 2014-2021 (Us Million)
Table 39 North America: Market Size, By Solution, 2014-2021 (USD Million)
Table 40 North America: Market Size, By Service, 2014-2021 (USD Million)
Table 41 North America: Market Size, By User Type, 2014-2021 (USD Million)
Table 42 North America: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 43 North America: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 44 Europe: Market Size, By Component, 2014-2021 (USD Million)
Table 45 Europe: Market Size, By Solution, 2014-2021 (USD Million)
Table 46 Europe: Market Size, By Service, 2014-2021 (USD Million)
Table 47 Europe: Market Size, By User Type, 2014-2021 (USD Million)
Table 48 Europe: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 49 Europe: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 50 Asia-Pacific: Subscription and Billing Management Market Size, By Component, 2014-2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Solution, 2014-2021 (USD Million)
Table 52 Asia-Pacific: Market Size, By Service, 2014-2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By User Type, 2014-2021 (USD Million)
Table 54 Asia-Pacific: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 55 Asia-Pacific: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 56 Middle East and Africa: Subscription and Billing Management Market Size, By Component, 2014-2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Solution, 2014-2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Service, 2014-2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By User Type, 2014-2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 61 Middle East and Africa: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 62 Latin America: Subscription and Billing Management Market Size, By Component, 2014-2021 (Us Million)
Table 63 Latin America: Market Size, By Solution, 2014-2021 (USD Million)
Table 64 Latin America: Market Size, By Service, 2014-2021 (USD Million)
Table 65 Latin America: Market Size, By User Type, 2014-2021 (USD Million)
Table 66 Latin America: Market Size, By Deployment Type, 2014-2021 (USD Million)
Table 67 Latin America: Market Size, By Industry Vertical, 2014-2021 (USD Million)
Table 68 New Product Launches, 2013–2016
Table 69 Partnerships, Agreements, and Collaborations, 2013–2016
Table 70 Mergers and Acquisitions, 2013–2016
Table 71 Expansions, 2014–2016

List of Figures

Figure 1 Markets Covered
Figure 2 Subscription and Billing Management: Research Design
Figure 3 Breakdown of Primaries: By Company, Designation, and Region
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 Component Snapshot (2016-2021): Market for Solution is Expected to Double During the Forecast Period
Figure 8 Deployment Type Snapshot (2016–2021): On-Premises is Expected to Dominate the Subscription and Billing Management Market
Figure 9 User Type Snapshot (2016–2021): Large Enterprises is Expected to Dominate the Market
Figure 10 North America is Estimated to Hold the Largest Market Share in 2016
Figure 11 Growing Demand for Integrated Subscription Platform is Driving the Market
Figure 12 Billing Mediation is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 13 North America is Expected to Hold the Largest Market Share Among Regions in the Subscription and Billing Management Market
Figure 14 Asia-Pacific is Expected to Have the Highest Market Growth During the Forecast Period
Figure 15 Large Enterprise User Segment is Expected to Dominate the Subscription and Billing Management Market in 2021
Figure 16 The Top Two Solutions are Estimated to Account for More Than One-Fourth of the Total Market During the Forecast Period
Figure 17 Subscription and Billing Management Market in Asia-Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 18 Market Growth Matrix, By Industry Vertical
Figure 19 Regional Lifecycle: Asia-Pacific is Expected to Be in the Growth Phase in 2016
Figure 20 Subscription and Billing Management: Market Evolution
Figure 21 Subscription and Billing Management Market Segmentation
Figure 22 Market Segmentation: By Solution
Figure 23 Market Segmentation: By Service
Figure 24 Market Segmentation: By Deployment Type
Figure 25 Market Segmentation: By User Type
Figure 26 Market Segmentation : By Industry Vertical
Figure 27 Market Segmentation: By Region
Figure 28 Market: Drivers, Restraints, Opportunities, and Challenges
Figure 29 Market: Value Chain Analysis
Figure 30 Market: Ecosystem
Figure 31 Strategic Benchmarking –Key Technology Integration
Figure 32 Subscription Order Management is Expected to Lead the Solutions Segment During the Forecast Period
Figure 33 Billing Mediation is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 34 Pricing and Quote Management is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 35 Managed Services to Grow at A Higher CAGR During the Forecast Period
Figure 36 On-Premises is Expected to Contribute Larger Market Size in the Deployment Type Segment
Figure 37 Cloud Deployment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 38 On-Premises Deployment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 39 Small and Medium Enterprises User Segment is Expected to Exhibit A Higher Growth Rate During the Forecast Period
Figure 40 Small and Medium Enterprises Segment is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 41 Large Enterprises User Type is Expected to Experience the Highest Growth in Asia-Pacific
Figure 42 Public Sector and Utilities is Expected to Grow at the Highest Rate in the Industry Vertical Segment
Figure 43 Banking, Financial Services, and Insurance Industry Vertical is Expected to Grow at the Highest CAGR in Europe
Figure 44 IT and Telecom Industry Vertical is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 45 Media and Entertainment Industry Vertical is Expected to Grow at the Highest CAGR in Asia-Pacific
Figure 46 Geographic Snapshot: Asia-Pacific Emerging as A New Hotspot
Figure 47 Asia-Pacific: an Attractive Destination for Industry Verticals
Figure 48 Geographic Snapshot (2016-2021): Asia-Pacific and Latin America are Attractive Destinations for the Subscription and Billing Management Market
Figure 49 North America Market Snapshot
Figure 50 Europe Market Snapshot
Figure 51 Asia-Pacific Market Snapshot
Figure 52 Asia-Pacific is Expected to Grow at the Highest CAGR in Subscription and Billing Management Market
Figure 53 Companies Adopted New Product Launches as the Key Growth Strategy Between 2013 and 2016
Figure 54 Vendor Product Portfolio Comparison
Figure 55 Subscription and Billing Management: Vendor Pricing Strategy
Figure 56 Market Evaluation Framework
Figure 57 Battle for Market Share: New Product Launches and Partnerships are the Key Strategies
Figure 58 Geographic Revenue Mix of Top 5 Market Players
Figure 59 SAP SE: Company Snapshot
Figure 60 SAP SE: SWOT Analysis
Figure 61 Oracle Corporation: Company Snapshot
Figure 62 Oracle Corporation: SWOT Analysis
Figure 63 Netsuite, Inc.: Company Snapshot
Figure 64 Netsuite: SWOT Analysis
Figure 65 Computer Sciences Corporation: Company Snapshot
Figure 66 Computer Sciences Corporation: SWOT Analysis
Figure 67 Zuora, Inc.: SWOT Analysis

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