Global Outsourced Customer Care Services Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Global Outsourced Customer Care Services Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Table of Contents

1 Market Overview
1.1 Product Overview and Scope of Outsourced Customer Care Services
1.2 Market Estimation Caveats and Base Year
1.3 Classification of Outsourced Customer Care Services by Type
1.3.1 Overview: Global Outsourced Customer Care Services Market Size by Type: 2018 Versus 2022 Versus 2029
1.3.2 Global Outsourced Customer Care Services Consumption Value Market Share by Type in 2022
1.3.3 CRM Technology Hosting
1.3.4 Fulfillment/Logistics
1.3.5 Customer Interaction
1.4 Global Outsourced Customer Care Services Market by Application
1.4.1 Overview: Global Outsourced Customer Care Services Market Size by Application: 2018 Versus 2022 Versus 2029
1.4.2 Pharma & Healthcare
1.4.3 Food & Beverages
1.4.4 Chemical & Material
1.4.5 Construction
1.4.6 Logistics
1.4.7 Other
1.5 Global Outsourced Customer Care Services Market Size & Forecast
1.6 Global Outsourced Customer Care Services Market Size and Forecast by Region
1.6.1 Global Outsourced Customer Care Services Market Size by Region: 2018 VS 2022 VS 2029
1.6.2 Global Outsourced Customer Care Services Market Size by Region, (2018-2029)
1.6.3 North America Outsourced Customer Care Services Market Size and Prospect (2018-2029)
1.6.4 Europe Outsourced Customer Care Services Market Size and Prospect (2018-2029)
1.6.5 Asia-Pacific Outsourced Customer Care Services Market Size and Prospect (2018-2029)
1.6.6 South America Outsourced Customer Care Services Market Size and Prospect (2018-2029)
1.6.7 Middle East and Africa Outsourced Customer Care Services Market Size and Prospect (2018-2029)
2 Company Profiles
2.1 Sykes Enterprises
2.1.1 Sykes Enterprises Details
2.1.2 Sykes Enterprises Major Business
2.1.3 Sykes Enterprises Outsourced Customer Care Services Product and Solutions
2.1.4 Sykes Enterprises Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.1.5 Sykes Enterprises Recent Developments and Future Plans
2.2 Synnex Corporation
2.2.1 Synnex Corporation Details
2.2.2 Synnex Corporation Major Business
2.2.3 Synnex Corporation Outsourced Customer Care Services Product and Solutions
2.2.4 Synnex Corporation Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.2.5 Synnex Corporation Recent Developments and Future Plans
2.3 TeleTech Holdings Inc.
2.3.1 TeleTech Holdings Inc. Details
2.3.2 TeleTech Holdings Inc. Major Business
2.3.3 TeleTech Holdings Inc. Outsourced Customer Care Services Product and Solutions
2.3.4 TeleTech Holdings Inc. Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.3.5 TeleTech Holdings Inc. Recent Developments and Future Plans
2.4 Teleperformance
2.4.1 Teleperformance Details
2.4.2 Teleperformance Major Business
2.4.3 Teleperformance Outsourced Customer Care Services Product and Solutions
2.4.4 Teleperformance Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.4.5 Teleperformance Recent Developments and Future Plans
2.5 Transcom Worldwide
2.5.1 Transcom Worldwide Details
2.5.2 Transcom Worldwide Major Business
2.5.3 Transcom Worldwide Outsourced Customer Care Services Product and Solutions
2.5.4 Transcom Worldwide Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.5.5 Transcom Worldwide Recent Developments and Future Plans
2.6 West Corporation
2.6.1 West Corporation Details
2.6.2 West Corporation Major Business
2.6.3 West Corporation Outsourced Customer Care Services Product and Solutions
2.6.4 West Corporation Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.6.5 West Corporation Recent Developments and Future Plans
2.7 Infosys
2.7.1 Infosys Details
2.7.2 Infosys Major Business
2.7.3 Infosys Outsourced Customer Care Services Product and Solutions
2.7.4 Infosys Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.7.5 Infosys Recent Developments and Future Plans
2.8 SPi Global
2.8.1 SPi Global Details
2.8.2 SPi Global Major Business
2.8.3 SPi Global Outsourced Customer Care Services Product and Solutions
2.8.4 SPi Global Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.8.5 SPi Global Recent Developments and Future Plans
2.9 StarTek Inc.
2.9.1 StarTek Inc. Details
2.9.2 StarTek Inc. Major Business
2.9.3 StarTek Inc. Outsourced Customer Care Services Product and Solutions
2.9.4 StarTek Inc. Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.9.5 StarTek Inc. Recent Developments and Future Plans
2.10 Expert Global Solutions
2.10.1 Expert Global Solutions Details
2.10.2 Expert Global Solutions Major Business
2.10.3 Expert Global Solutions Outsourced Customer Care Services Product and Solutions
2.10.4 Expert Global Solutions Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.10.5 Expert Global Solutions Recent Developments and Future Plans
2.11 Accenture
2.11.1 Accenture Details
2.11.2 Accenture Major Business
2.11.3 Accenture Outsourced Customer Care Services Product and Solutions
2.11.4 Accenture Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.11.5 Accenture Recent Developments and Future Plans
2.12 Amdocs
2.12.1 Amdocs Details
2.12.2 Amdocs Major Business
2.12.3 Amdocs Outsourced Customer Care Services Product and Solutions
2.12.4 Amdocs Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.12.5 Amdocs Recent Developments and Future Plans
2.13 Aegis
2.13.1 Aegis Details
2.13.2 Aegis Major Business
2.13.3 Aegis Outsourced Customer Care Services Product and Solutions
2.13.4 Aegis Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.13.5 Aegis Recent Developments and Future Plans
2.14 Alorica
2.14.1 Alorica Details
2.14.2 Alorica Major Business
2.14.3 Alorica Outsourced Customer Care Services Product and Solutions
2.14.4 Alorica Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.14.5 Alorica Recent Developments and Future Plans
2.15 Sitel Worldwide Corporation
2.15.1 Sitel Worldwide Corporation Details
2.15.2 Sitel Worldwide Corporation Major Business
2.15.3 Sitel Worldwide Corporation Outsourced Customer Care Services Product and Solutions
2.15.4 Sitel Worldwide Corporation Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.15.5 Sitel Worldwide Corporation Recent Developments and Future Plans
2.16 Convergys Corporation
2.16.1 Convergys Corporation Details
2.16.2 Convergys Corporation Major Business
2.16.3 Convergys Corporation Outsourced Customer Care Services Product and Solutions
2.16.4 Convergys Corporation Outsourced Customer Care Services Revenue, Gross Margin and Market Share (2018-2023)
2.16.5 Convergys Corporation Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Outsourced Customer Care Services Revenue and Share by Players (2018-2023)
3.2 Market Share Analysis (2022)
3.2.1 Market Share of Outsourced Customer Care Services by Company Revenue
3.2.2 Top 3 Outsourced Customer Care Services Players Market Share in 2022
3.2.3 Top 6 Outsourced Customer Care Services Players Market Share in 2022
3.3 Outsourced Customer Care Services Market: Overall Company Footprint Analysis
3.3.1 Outsourced Customer Care Services Market: Region Footprint
3.3.2 Outsourced Customer Care Services Market: Company Product Type Footprint
3.3.3 Outsourced Customer Care Services Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
4.1 Global Outsourced Customer Care Services Consumption Value and Market Share by Type (2018-2023)
4.2 Global Outsourced Customer Care Services Market Forecast by Type (2024-2029)
5 Market Size Segment by Application
5.1 Global Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2023)
5.2 Global Outsourced Customer Care Services Market Forecast by Application (2024-2029)
6 North America
6.1 North America Outsourced Customer Care Services Consumption Value by Type (2018-2029)
6.2 North America Outsourced Customer Care Services Consumption Value by Application (2018-2029)
6.3 North America Outsourced Customer Care Services Market Size by Country
6.3.1 North America Outsourced Customer Care Services Consumption Value by Country (2018-2029)
6.3.2 United States Outsourced Customer Care Services Market Size and Forecast (2018-2029)
6.3.3 Canada Outsourced Customer Care Services Market Size and Forecast (2018-2029)
6.3.4 Mexico Outsourced Customer Care Services Market Size and Forecast (2018-2029)
7 Europe
7.1 Europe Outsourced Customer Care Services Consumption Value by Type (2018-2029)
7.2 Europe Outsourced Customer Care Services Consumption Value by Application (2018-2029)
7.3 Europe Outsourced Customer Care Services Market Size by Country
7.3.1 Europe Outsourced Customer Care Services Consumption Value by Country (2018-2029)
7.3.2 Germany Outsourced Customer Care Services Market Size and Forecast (2018-2029)
7.3.3 France Outsourced Customer Care Services Market Size and Forecast (2018-2029)
7.3.4 United Kingdom Outsourced Customer Care Services Market Size and Forecast (2018-2029)
7.3.5 Russia Outsourced Customer Care Services Market Size and Forecast (2018-2029)
7.3.6 Italy Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8 Asia-Pacific
8.1 Asia-Pacific Outsourced Customer Care Services Consumption Value by Type (2018-2029)
8.2 Asia-Pacific Outsourced Customer Care Services Consumption Value by Application (2018-2029)
8.3 Asia-Pacific Outsourced Customer Care Services Market Size by Region
8.3.1 Asia-Pacific Outsourced Customer Care Services Consumption Value by Region (2018-2029)
8.3.2 China Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8.3.3 Japan Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8.3.4 South Korea Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8.3.5 India Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8.3.6 Southeast Asia Outsourced Customer Care Services Market Size and Forecast (2018-2029)
8.3.7 Australia Outsourced Customer Care Services Market Size and Forecast (2018-2029)
9 South America
9.1 South America Outsourced Customer Care Services Consumption Value by Type (2018-2029)
9.2 South America Outsourced Customer Care Services Consumption Value by Application (2018-2029)
9.3 South America Outsourced Customer Care Services Market Size by Country
9.3.1 South America Outsourced Customer Care Services Consumption Value by Country (2018-2029)
9.3.2 Brazil Outsourced Customer Care Services Market Size and Forecast (2018-2029)
9.3.3 Argentina Outsourced Customer Care Services Market Size and Forecast (2018-2029)
10 Middle East & Africa
10.1 Middle East & Africa Outsourced Customer Care Services Consumption Value by Type (2018-2029)
10.2 Middle East & Africa Outsourced Customer Care Services Consumption Value by Application (2018-2029)
10.3 Middle East & Africa Outsourced Customer Care Services Market Size by Country
10.3.1 Middle East & Africa Outsourced Customer Care Services Consumption Value by Country (2018-2029)
10.3.2 Turkey Outsourced Customer Care Services Market Size and Forecast (2018-2029)
10.3.3 Saudi Arabia Outsourced Customer Care Services Market Size and Forecast (2018-2029)
10.3.4 UAE Outsourced Customer Care Services Market Size and Forecast (2018-2029)
11 Market Dynamics
11.1 Outsourced Customer Care Services Market Drivers
11.2 Outsourced Customer Care Services Market Restraints
11.3 Outsourced Customer Care Services Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
11.5 Influence of COVID-19 and Russia-Ukraine War
11.5.1 Influence of COVID-19
11.5.2 Influence of Russia-Ukraine War
12 Industry Chain Analysis
12.1 Outsourced Customer Care Services Industry Chain
12.2 Outsourced Customer Care Services Upstream Analysis
12.3 Outsourced Customer Care Services Midstream Analysis
12.4 Outsourced Customer Care Services Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer

List of Tables
Table 1. Global Outsourced Customer Care Services Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Table 2. Global Outsourced Customer Care Services Consumption Value by Application, (USD Million), 2018 & 2022 & 2029
Table 3. Global Outsourced Customer Care Services Consumption Value by Region (2018-2023) & (USD Million)
Table 4. Global Outsourced Customer Care Services Consumption Value by Region (2024-2029) & (USD Million)
Table 5. Sykes Enterprises Company Information, Head Office, and Major Competitors
Table 6. Sykes Enterprises Major Business
Table 7. Sykes Enterprises Outsourced Customer Care Services Product and Solutions
Table 8. Sykes Enterprises Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 9. Sykes Enterprises Recent Developments and Future Plans
Table 10. Synnex Corporation Company Information, Head Office, and Major Competitors
Table 11. Synnex Corporation Major Business
Table 12. Synnex Corporation Outsourced Customer Care Services Product and Solutions
Table 13. Synnex Corporation Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 14. Synnex Corporation Recent Developments and Future Plans
Table 15. TeleTech Holdings Inc. Company Information, Head Office, and Major Competitors
Table 16. TeleTech Holdings Inc. Major Business
Table 17. TeleTech Holdings Inc. Outsourced Customer Care Services Product and Solutions
Table 18. TeleTech Holdings Inc. Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 19. TeleTech Holdings Inc. Recent Developments and Future Plans
Table 20. Teleperformance Company Information, Head Office, and Major Competitors
Table 21. Teleperformance Major Business
Table 22. Teleperformance Outsourced Customer Care Services Product and Solutions
Table 23. Teleperformance Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 24. Teleperformance Recent Developments and Future Plans
Table 25. Transcom Worldwide Company Information, Head Office, and Major Competitors
Table 26. Transcom Worldwide Major Business
Table 27. Transcom Worldwide Outsourced Customer Care Services Product and Solutions
Table 28. Transcom Worldwide Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 29. Transcom Worldwide Recent Developments and Future Plans
Table 30. West Corporation Company Information, Head Office, and Major Competitors
Table 31. West Corporation Major Business
Table 32. West Corporation Outsourced Customer Care Services Product and Solutions
Table 33. West Corporation Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 34. West Corporation Recent Developments and Future Plans
Table 35. Infosys Company Information, Head Office, and Major Competitors
Table 36. Infosys Major Business
Table 37. Infosys Outsourced Customer Care Services Product and Solutions
Table 38. Infosys Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 39. Infosys Recent Developments and Future Plans
Table 40. SPi Global Company Information, Head Office, and Major Competitors
Table 41. SPi Global Major Business
Table 42. SPi Global Outsourced Customer Care Services Product and Solutions
Table 43. SPi Global Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 44. SPi Global Recent Developments and Future Plans
Table 45. StarTek Inc. Company Information, Head Office, and Major Competitors
Table 46. StarTek Inc. Major Business
Table 47. StarTek Inc. Outsourced Customer Care Services Product and Solutions
Table 48. StarTek Inc. Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 49. StarTek Inc. Recent Developments and Future Plans
Table 50. Expert Global Solutions Company Information, Head Office, and Major Competitors
Table 51. Expert Global Solutions Major Business
Table 52. Expert Global Solutions Outsourced Customer Care Services Product and Solutions
Table 53. Expert Global Solutions Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 54. Expert Global Solutions Recent Developments and Future Plans
Table 55. Accenture Company Information, Head Office, and Major Competitors
Table 56. Accenture Major Business
Table 57. Accenture Outsourced Customer Care Services Product and Solutions
Table 58. Accenture Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 59. Accenture Recent Developments and Future Plans
Table 60. Amdocs Company Information, Head Office, and Major Competitors
Table 61. Amdocs Major Business
Table 62. Amdocs Outsourced Customer Care Services Product and Solutions
Table 63. Amdocs Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 64. Amdocs Recent Developments and Future Plans
Table 65. Aegis Company Information, Head Office, and Major Competitors
Table 66. Aegis Major Business
Table 67. Aegis Outsourced Customer Care Services Product and Solutions
Table 68. Aegis Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 69. Aegis Recent Developments and Future Plans
Table 70. Alorica Company Information, Head Office, and Major Competitors
Table 71. Alorica Major Business
Table 72. Alorica Outsourced Customer Care Services Product and Solutions
Table 73. Alorica Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 74. Alorica Recent Developments and Future Plans
Table 75. Sitel Worldwide Corporation Company Information, Head Office, and Major Competitors
Table 76. Sitel Worldwide Corporation Major Business
Table 77. Sitel Worldwide Corporation Outsourced Customer Care Services Product and Solutions
Table 78. Sitel Worldwide Corporation Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 79. Sitel Worldwide Corporation Recent Developments and Future Plans
Table 80. Convergys Corporation Company Information, Head Office, and Major Competitors
Table 81. Convergys Corporation Major Business
Table 82. Convergys Corporation Outsourced Customer Care Services Product and Solutions
Table 83. Convergys Corporation Outsourced Customer Care Services Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 84. Convergys Corporation Recent Developments and Future Plans
Table 85. Global Outsourced Customer Care Services Revenue (USD Million) by Players (2018-2023)
Table 86. Global Outsourced Customer Care Services Revenue Share by Players (2018-2023)
Table 87. Breakdown of Outsourced Customer Care Services by Company Type (Tier 1, Tier 2, and Tier 3)
Table 88. Market Position of Players in Outsourced Customer Care Services, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2022
Table 89. Head Office of Key Outsourced Customer Care Services Players
Table 90. Outsourced Customer Care Services Market: Company Product Type Footprint
Table 91. Outsourced Customer Care Services Market: Company Product Application Footprint
Table 92. Outsourced Customer Care Services New Market Entrants and Barriers to Market Entry
Table 93. Outsourced Customer Care Services Mergers, Acquisition, Agreements, and Collaborations
Table 94. Global Outsourced Customer Care Services Consumption Value (USD Million) by Type (2018-2023)
Table 95. Global Outsourced Customer Care Services Consumption Value Share by Type (2018-2023)
Table 96. Global Outsourced Customer Care Services Consumption Value Forecast by Type (2024-2029)
Table 97. Global Outsourced Customer Care Services Consumption Value by Application (2018-2023)
Table 98. Global Outsourced Customer Care Services Consumption Value Forecast by Application (2024-2029)
Table 99. North America Outsourced Customer Care Services Consumption Value by Type (2018-2023) & (USD Million)
Table 100. North America Outsourced Customer Care Services Consumption Value by Type (2024-2029) & (USD Million)
Table 101. North America Outsourced Customer Care Services Consumption Value by Application (2018-2023) & (USD Million)
Table 102. North America Outsourced Customer Care Services Consumption Value by Application (2024-2029) & (USD Million)
Table 103. North America Outsourced Customer Care Services Consumption Value by Country (2018-2023) & (USD Million)
Table 104. North America Outsourced Customer Care Services Consumption Value by Country (2024-2029) & (USD Million)
Table 105. Europe Outsourced Customer Care Services Consumption Value by Type (2018-2023) & (USD Million)
Table 106. Europe Outsourced Customer Care Services Consumption Value by Type (2024-2029) & (USD Million)
Table 107. Europe Outsourced Customer Care Services Consumption Value by Application (2018-2023) & (USD Million)
Table 108. Europe Outsourced Customer Care Services Consumption Value by Application (2024-2029) & (USD Million)
Table 109. Europe Outsourced Customer Care Services Consumption Value by Country (2018-2023) & (USD Million)
Table 110. Europe Outsourced Customer Care Services Consumption Value by Country (2024-2029) & (USD Million)
Table 111. Asia-Pacific Outsourced Customer Care Services Consumption Value by Type (2018-2023) & (USD Million)
Table 112. Asia-Pacific Outsourced Customer Care Services Consumption Value by Type (2024-2029) & (USD Million)
Table 113. Asia-Pacific Outsourced Customer Care Services Consumption Value by Application (2018-2023) & (USD Million)
Table 114. Asia-Pacific Outsourced Customer Care Services Consumption Value by Application (2024-2029) & (USD Million)
Table 115. Asia-Pacific Outsourced Customer Care Services Consumption Value by Region (2018-2023) & (USD Million)
Table 116. Asia-Pacific Outsourced Customer Care Services Consumption Value by Region (2024-2029) & (USD Million)
Table 117. South America Outsourced Customer Care Services Consumption Value by Type (2018-2023) & (USD Million)
Table 118. South America Outsourced Customer Care Services Consumption Value by Type (2024-2029) & (USD Million)
Table 119. South America Outsourced Customer Care Services Consumption Value by Application (2018-2023) & (USD Million)
Table 120. South America Outsourced Customer Care Services Consumption Value by Application (2024-2029) & (USD Million)
Table 121. South America Outsourced Customer Care Services Consumption Value by Country (2018-2023) & (USD Million)
Table 122. South America Outsourced Customer Care Services Consumption Value by Country (2024-2029) & (USD Million)
Table 123. Middle East & Africa Outsourced Customer Care Services Consumption Value by Type (2018-2023) & (USD Million)
Table 124. Middle East & Africa Outsourced Customer Care Services Consumption Value by Type (2024-2029) & (USD Million)
Table 125. Middle East & Africa Outsourced Customer Care Services Consumption Value by Application (2018-2023) & (USD Million)
Table 126. Middle East & Africa Outsourced Customer Care Services Consumption Value by Application (2024-2029) & (USD Million)
Table 127. Middle East & Africa Outsourced Customer Care Services Consumption Value by Country (2018-2023) & (USD Million)
Table 128. Middle East & Africa Outsourced Customer Care Services Consumption Value by Country (2024-2029) & (USD Million)
Table 129. Outsourced Customer Care Services Raw Material
Table 130. Key Suppliers of Outsourced Customer Care Services Raw Materials
List of Figures
Figure 1. Outsourced Customer Care Services Picture
Figure 2. Global Outsourced Customer Care Services Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 3. Global Outsourced Customer Care Services Consumption Value Market Share by Type in 2022
Figure 4. CRM Technology Hosting
Figure 5. Fulfillment/Logistics
Figure 6. Customer Interaction
Figure 7. Global Outsourced Customer Care Services Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 8. Outsourced Customer Care Services Consumption Value Market Share by Application in 2022
Figure 9. Pharma & Healthcare Picture
Figure 10. Food & Beverages Picture
Figure 11. Chemical & Material Picture
Figure 12. Construction Picture
Figure 13. Logistics Picture
Figure 14. Other Picture
Figure 15. Global Outsourced Customer Care Services Consumption Value, (USD Million): 2018 & 2022 & 2029
Figure 16. Global Outsourced Customer Care Services Consumption Value and Forecast (2018-2029) & (USD Million)
Figure 17. Global Market Outsourced Customer Care Services Consumption Value (USD Million) Comparison by Region (2018 & 2022 & 2029)
Figure 18. Global Outsourced Customer Care Services Consumption Value Market Share by Region (2018-2029)
Figure 19. Global Outsourced Customer Care Services Consumption Value Market Share by Region in 2022
Figure 20. North America Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 21. Europe Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 22. Asia-Pacific Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 23. South America Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 24. Middle East and Africa Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 25. Global Outsourced Customer Care Services Revenue Share by Players in 2022
Figure 26. Outsourced Customer Care Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2022
Figure 27. Global Top 3 Players Outsourced Customer Care Services Market Share in 2022
Figure 28. Global Top 6 Players Outsourced Customer Care Services Market Share in 2022
Figure 29. Global Outsourced Customer Care Services Consumption Value Share by Type (2018-2023)
Figure 30. Global Outsourced Customer Care Services Market Share Forecast by Type (2024-2029)
Figure 31. Global Outsourced Customer Care Services Consumption Value Share by Application (2018-2023)
Figure 32. Global Outsourced Customer Care Services Market Share Forecast by Application (2024-2029)
Figure 33. North America Outsourced Customer Care Services Consumption Value Market Share by Type (2018-2029)
Figure 34. North America Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2029)
Figure 35. North America Outsourced Customer Care Services Consumption Value Market Share by Country (2018-2029)
Figure 36. United States Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 37. Canada Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 38. Mexico Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 39. Europe Outsourced Customer Care Services Consumption Value Market Share by Type (2018-2029)
Figure 40. Europe Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2029)
Figure 41. Europe Outsourced Customer Care Services Consumption Value Market Share by Country (2018-2029)
Figure 42. Germany Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 43. France Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 44. United Kingdom Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 45. Russia Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 46. Italy Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 47. Asia-Pacific Outsourced Customer Care Services Consumption Value Market Share by Type (2018-2029)
Figure 48. Asia-Pacific Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2029)
Figure 49. Asia-Pacific Outsourced Customer Care Services Consumption Value Market Share by Region (2018-2029)
Figure 50. China Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 51. Japan Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 52. South Korea Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 53. India Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 54. Southeast Asia Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 55. Australia Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 56. South America Outsourced Customer Care Services Consumption Value Market Share by Type (2018-2029)
Figure 57. South America Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2029)
Figure 58. South America Outsourced Customer Care Services Consumption Value Market Share by Country (2018-2029)
Figure 59. Brazil Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 60. Argentina Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 61. Middle East and Africa Outsourced Customer Care Services Consumption Value Market Share by Type (2018-2029)
Figure 62. Middle East and Africa Outsourced Customer Care Services Consumption Value Market Share by Application (2018-2029)
Figure 63. Middle East and Africa Outsourced Customer Care Services Consumption Value Market Share by Country (2018-2029)
Figure 64. Turkey Outsourced Customer Care Services Consumption Value (2018-2029) & (USD Million)
Figure 65. Saudi Arabia Outsourced Customer Care Services Consumption Value

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The global optical imaging system market is predicted to reach US$ 3 billion by 2024. It is expected to grow at a stable rate and will post a CAGR of more than 8% in the coming years. The growing market infiltration of digital …

• Foremost Trends In Global Pet Care Market

The global pet care market is foretold to improve in the forthcoming years as matched to the preceding years and will showcase better sales in various market segments. It is estimated that the global pet care market will grow at a CAGR o…

• China To Review Its Food Security Laws

China has arisen as the globe’s firmest developing economy. In addition, China brags about the biggest population pool in the world. In recent times, the one child policy in the republic was terminated. This is anticipated to upsur…

Global Contact Center Market Research Report 2024

Published: 08-Jan-2024        Price: US 2900 Onwards        Pages: 88

A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and The collection of information from customers during in-store purchasing. A contact center is generally part of an en......

Global Contact Center Market Growth (Status and Outlook) 2024-2030

Published: 04-Jan-2024        Price: US 3660 Onwards        Pages: 112

According to our LPI (LP Information) latest study, the global Contact Center market size was valued at US$ 32950 million in 2023. With growing demand in downstream market, the Contact Center is forecast to a readjusted size of US$ 42890 million by 2030 with a CAGR of 3.8% during review period. The research report highlights the growth potential of the global Contact Center market. Contact Center are expected to show stable growth in the future market. However, product differentiation, r......

Global Contact Center Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Published: 01-Jan-2024        Price: US 3480 Onwards        Pages: 114

According to our (Global Info Research) latest study, the global Contact Center market size was valued at USD 34660 million in 2023 and is forecast to a readjusted size of USD 44210 million by 2030 with a CAGR of 3.5% during review period. A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may inc......

Global SaaS-based CRM Software Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028

Published: 21-Dec-2023        Price: US 3380 Onwards        Pages: 101

Market Overview of Global SaaS-based CRM Software market: According to our latest research, the global SaaS-based CRM Software market looks promising in the next 5 years. As of 2022, the global SaaS-based CRM Software market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. SaaS is a cloud-based software solution in which software providers deliver applications to users over the internet. SaaS ......

Global Customer Relationship Management Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028

Published: 21-Dec-2023        Price: US 3380 Onwards        Pages: 98

Market Overview of Global Customer Relationship Management market: According to our latest research, the global Customer Relationship Management market looks promising in the next 5 years. As of 2022, the global Customer Relationship Management market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep and comprehensiv......

Global Outsourced Customer Care Services Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028

Published: 12-Dec-2023        Price: US 3380 Onwards        Pages: 115

Market Overview of Global Outsourced Customer Care Services market: According to our latest research, the global Outsourced Customer Care Services market looks promising in the next 5 years. As of 2022, the global Outsourced Customer Care Services market was estimated at USD 71839.25 million, and it's anticipated to reach USD 93798.75 million in 2028, with a CAGR of 4.55% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep......

Global Contact Center Analytics Market Research Report 2023

Published: 28-Nov-2023        Price: US 2900 Onwards        Pages: 93

Contact center analytics are software tools that convert raw data into useful and actionable information by making correlations, uncovering trends and identifying root cause. Contact centers typically use multiple systems - order entry, CRM, ACD, IVR, quality management - in The course of serving customers. According to QYResearch's new survey, global Contact Center Analytics market is projected to reach US$ 2707.6 million in 2029, increasing from US$ 1145.2 million in 2022, with The CAGR......

2023-2031 Report on Global Contact Center Market by Player, Region, Type, Application and Sales Channel

Published: 06-Nov-2023        Price: US 2500 Onwards        Pages: 104

This report studies the Contact Center market, covering market size for segment by type (Outbound Services, Inbound Services, etc.), by application (Telecom & IT, BFSI, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Teleperformance, Alorica, Convergys, Atento S.A, Sykes Enterprises, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa). This report provides detailed historical analysis of global market for Con......

Global Contact Center Market Status and Outlook 2023-2028

Published: 06-Nov-2023        Price: US 3160 Onwards        Pages: 127

The call center is a system based on modern communication and CTI platforms, using IVR, ACD and other functions, which can handle a large number of different incoming and outgoing phone calls and services at the same time. Our market research experts provide qualitative and quantitative analysis of the market based on involving economic and non-economic factors in the same report with market value (million USD) data for each segment and sub-segment. This way, clients can achieve all their......

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