Global IT Service Management Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by IT Service Management Revenue
1.4 Market by Type
1.4.1 Global IT Service Management Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Configuration Management
1.4.3 IT Asset Management
1.4.4 DBMS Management
1.5 Market by Application
1.5.1 Global IT Service Management Market Share by Application: 2020 VS 2026
1.5.2 IT & Telecommunication
1.5.3 Healthcare
1.5.4 Media & Entertainment
1.5.5 Retail
1.5.6 BFSI
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Global IT Service Management Market Perspective (2015-2026)
2.2 Global IT Service Management Growth Trends by Regions
2.2.1 IT Service Management Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 IT Service Management Historic Market Share by Regions (2015-2020)
2.2.3 IT Service Management Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 IT Service Management Market Growth Strategy
2.3.6 Primary Interviews with Key IT Service Management Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top IT Service Management Players by Market Size
3.1.1 Global Top IT Service Management Players by Revenue (2015-2020)
3.1.2 Global IT Service Management Revenue Market Share by Players (2015-2020)
3.1.3 Global IT Service Management Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global IT Service Management Market Concentration Ratio
3.2.1 Global IT Service Management Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by IT Service Management Revenue in 2019
3.3 IT Service Management Key Players Head office and Area Served
3.4 Key Players IT Service Management Product Solution and Service
3.5 Date of Enter into IT Service Management Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Market Size by Type (2015-2026)
4.1 Global IT Service Management Historic Market Size by Type (2015-2020)
4.2 Global IT Service Management Forecasted Market Size by Type (2021-2026)
5 Market Size by Application (2015-2026)
5.1 Global IT Service Management Market Size by Application (2015-2020)
5.2 Global IT Service Management Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America IT Service Management Market Size (2015-2020)
6.2 IT Service Management Key Players in North America (2019-2020)
6.3 North America IT Service Management Market Size by Type (2015-2020)
6.4 North America IT Service Management Market Size by Application (2015-2020)
7 Europe
7.1 Europe IT Service Management Market Size (2015-2020)
7.2 IT Service Management Key Players in Europe (2019-2020)
7.3 Europe IT Service Management Market Size by Type (2015-2020)
7.4 Europe IT Service Management Market Size by Application (2015-2020)
8 China
8.1 China IT Service Management Market Size (2015-2020)
8.2 IT Service Management Key Players in China (2019-2020)
8.3 China IT Service Management Market Size by Type (2015-2020)
8.4 China IT Service Management Market Size by Application (2015-2020)
9 Japan
9.1 Japan IT Service Management Market Size (2015-2020)
9.2 IT Service Management Key Players in Japan (2019-2020)
9.3 Japan IT Service Management Market Size by Type (2015-2020)
9.4 Japan IT Service Management Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia IT Service Management Market Size (2015-2020)
10.2 IT Service Management Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia IT Service Management Market Size by Type (2015-2020)
10.4 Southeast Asia IT Service Management Market Size by Application (2015-2020)
11 India
11.1 India IT Service Management Market Size (2015-2020)
11.2 IT Service Management Key Players in India (2019-2020)
11.3 India IT Service Management Market Size by Type (2015-2020)
11.4 India IT Service Management Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America IT Service Management Market Size (2015-2020)
12.2 IT Service Management Key Players in Central & South America (2019-2020)
12.3 Central & South America IT Service Management Market Size by Type (2015-2020)
12.4 Central & South America IT Service Management Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 IBM
13.1.1 IBM Company Details
13.1.2 IBM Business Overview
13.1.3 IBM IT Service Management Introduction
13.1.4 IBM Revenue in IT Service Management Business (2015-2020))
13.1.5 IBM Recent Development
13.2 Absolute Software
13.2.1 Absolute Software Company Details
13.2.2 Absolute Software Business Overview
13.2.3 Absolute Software IT Service Management Introduction
13.2.4 Absolute Software Revenue in IT Service Management Business (2015-2020)
13.2.5 Absolute Software Recent Development
13.3 Microsoft
13.3.1 Microsoft Company Details
13.3.2 Microsoft Business Overview
13.3.3 Microsoft IT Service Management Introduction
13.3.4 Microsoft Revenue in IT Service Management Business (2015-2020)
13.3.5 Microsoft Recent Development
13.4 Axios Systems
13.4.1 Axios Systems Company Details
13.4.2 Axios Systems Business Overview
13.4.3 Axios Systems IT Service Management Introduction
13.4.4 Axios Systems Revenue in IT Service Management Business (2015-2020)
13.4.5 Axios Systems Recent Development
13.5 Cherwell Software
13.5.1 Cherwell Software Company Details
13.5.2 Cherwell Software Business Overview
13.5.3 Cherwell Software IT Service Management Introduction
13.5.4 Cherwell Software Revenue in IT Service Management Business (2015-2020)
13.5.5 Cherwell Software Recent Development
13.6 Citrix Systems
13.6.1 Citrix Systems Company Details
13.6.2 Citrix Systems Business Overview
13.6.3 Citrix Systems IT Service Management Introduction
13.6.4 Citrix Systems Revenue in IT Service Management Business (2015-2020)
13.6.5 Citrix Systems Recent Development
13.7 Compuware
13.7.1 Compuware Company Details
13.7.2 Compuware Business Overview
13.7.3 Compuware IT Service Management Introduction
13.7.4 Compuware Revenue in IT Service Management Business (2015-2020)
13.7.5 Compuware Recent Development
13.8 EMC
13.8.1 EMC Company Details
13.8.2 EMC Business Overview
13.8.3 EMC IT Service Management Introduction
13.8.4 EMC Revenue in IT Service Management Business (2015-2020)
13.8.5 EMC Recent Development
13.9 IVANTI
13.9.1 IVANTI Company Details
13.9.2 IVANTI Business Overview
13.9.3 IVANTI IT Service Management Introduction
13.9.4 IVANTI Revenue in IT Service Management Business (2015-2020)
13.9.5 IVANTI Recent Development
13.10 Service Now
13.10.1 Service Now Company Details
13.10.2 Service Now Business Overview
13.10.3 Service Now IT Service Management Introduction
13.10.4 Service Now Revenue in IT Service Management Business (2015-2020)
13.10.5 Service Now Recent Development
13.11 BMC Software
10.11.1 BMC Software Company Details
10.11.2 BMC Software Business Overview
10.11.3 BMC Software IT Service Management Introduction
10.11.4 BMC Software Revenue in IT Service Management Business (2015-2020)
10.11.5 BMC Software Recent Development
13.12 HP
10.12.1 HP Company Details
10.12.2 HP Business Overview
10.12.3 HP IT Service Management Introduction
10.12.4 HP Revenue in IT Service Management Business (2015-2020)
10.12.5 HP Recent Development
13.13 CA
10.13.1 CA Company Details
10.13.2 CA Business Overview
10.13.3 CA IT Service Management Introduction
10.13.4 CA Revenue in IT Service Management Business (2015-2020)
10.13.5 CA Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of TablesTable 1. IT Service Management Key Market Segments
Table 2. Key Players Covered: Ranking by IT Service Management Revenue
Table 3. Ranking of Global Top IT Service Management Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global IT Service Management Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Configuration Management
Table 6. Key Players of IT Asset Management
Table 7. Key Players of DBMS Management
Table 8. Global IT Service Management Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 9. Global IT Service Management Market Size by Regions (US$ Million): 2020 VS 2026
Table 10. Global IT Service Management Market Size by Regions (2015-2020) (US$ Million)
Table 11. Global IT Service Management Market Share by Regions (2015-2020)
Table 12. Global IT Service Management Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 13. Global IT Service Management Market Share by Regions (2021-2026)
Table 14. Market Top Trends
Table 15. Key Drivers: Impact Analysis
Table 16. Key Challenges
Table 17. IT Service Management Market Growth Strategy
Table 18. Main Points Interviewed from Key IT Service Management Players
Table 19. Global IT Service Management Revenue by Players (2015-2020) (Million US$)
Table 20. Global IT Service Management Market Share by Players (2015-2020)
Table 21. Global Top IT Service Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management as of 2019)
Table 22. Global IT Service Management by Players Market Concentration Ratio (CR5 and HHI)
Table 23. Key Players Headquarters and Area Served
Table 24. Key Players IT Service Management Product Solution and Service
Table 25. Date of Enter into IT Service Management Market
Table 26. Mergers & Acquisitions, Expansion Plans
Table 27. Global IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 28. Global IT Service Management Market Size Share by Type (2015-2020)
Table 29. Global IT Service Management Revenue Market Share by Type (2021-2026)
Table 30. Global IT Service Management Market Size Share by Application (2015-2020)
Table 31. Global IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 32. Global IT Service Management Market Size Share by Application (2021-2026)
Table 33. North America Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 34. North America Key Players IT Service Management Market Share (2019-2020)
Table 35. North America IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 36. North America IT Service Management Market Share by Type (2015-2020)
Table 37. North America IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 38. North America IT Service Management Market Share by Application (2015-2020)
Table 39. Europe Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 40. Europe Key Players IT Service Management Market Share (2019-2020)
Table 41. Europe IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 42. Europe IT Service Management Market Share by Type (2015-2020)
Table 43. Europe IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 44. Europe IT Service Management Market Share by Application (2015-2020)
Table 45. China Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 46. China Key Players IT Service Management Market Share (2019-2020)
Table 47. China IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 48. China IT Service Management Market Share by Type (2015-2020)
Table 49. China IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 50. China IT Service Management Market Share by Application (2015-2020)
Table 51. Japan Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 52. Japan Key Players IT Service Management Market Share (2019-2020)
Table 53. Japan IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 54. Japan IT Service Management Market Share by Type (2015-2020)
Table 55. Japan IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 56. Japan IT Service Management Market Share by Application (2015-2020)
Table 57. Southeast Asia Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 58. Southeast Asia Key Players IT Service Management Market Share (2019-2020)
Table 59. Southeast Asia IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 60. Southeast Asia IT Service Management Market Share by Type (2015-2020)
Table 61. Southeast Asia IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 62. Southeast Asia IT Service Management Market Share by Application (2015-2020)
Table 63. India Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 64. India Key Players IT Service Management Market Share (2019-2020)
Table 65. India IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 66. India IT Service Management Market Share by Type (2015-2020)
Table 67. India IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 68. India IT Service Management Market Share by Application (2015-2020)
Table 69. Central & South America Key Players IT Service Management Revenue (2019-2020) (Million US$)
Table 70. Central & South America Key Players IT Service Management Market Share (2019-2020)
Table 71. Central & South America IT Service Management Market Size by Type (2015-2020) (Million US$)
Table 72. Central & South America IT Service Management Market Share by Type (2015-2020)
Table 73. Central & South America IT Service Management Market Size by Application (2015-2020) (Million US$)
Table 74. Central & South America IT Service Management Market Share by Application (2015-2020)
Table 75. IBM Company Details
Table 76. IBM Business Overview
Table 77. IBM Product
Table 78. IBM Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 79. IBM Recent Development
Table 80. Absolute Software Company Details
Table 81. Absolute Software Business Overview
Table 82. Absolute Software Product
Table 83. Absolute Software Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 84. Absolute Software Recent Development
Table 85. Microsoft Company Details
Table 86. Microsoft Business Overview
Table 87. Microsoft Product
Table 88. Microsoft Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 89. Microsoft Recent Development
Table 90. Axios Systems Company Details
Table 91. Axios Systems Business Overview
Table 92. Axios Systems Product
Table 93. Axios Systems Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 94. Axios Systems Recent Development
Table 95. Cherwell Software Company Details
Table 96. Cherwell Software Business Overview
Table 97. Cherwell Software Product
Table 98. Cherwell Software Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 99. Cherwell Software Recent Development
Table 100. Citrix Systems Company Details
Table 101. Citrix Systems Business Overview
Table 102. Citrix Systems Product
Table 103. Citrix Systems Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 104. Citrix Systems Recent Development
Table 105. Compuware Company Details
Table 106. Compuware Business Overview
Table 107. Compuware Product
Table 108. Compuware Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 109. Compuware Recent Development
Table 110. EMC Business Overview
Table 111. EMC Product
Table 112. EMC Company Details
Table 113. EMC Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 114. EMC Recent Development
Table 115. IVANTI Company Details
Table 116. IVANTI Business Overview
Table 117. IVANTI Product
Table 118. IVANTI Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 119. IVANTI Recent Development
Table 120. Service Now Company Details
Table 121. Service Now Business Overview
Table 122. Service Now Product
Table 123. Service Now Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 124. Service Now Recent Development
Table 125. BMC Software Company Details
Table 126. BMC Software Business Overview
Table 127. BMC Software Product
Table 128. BMC Software Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 129. BMC Software Recent Development
Table 130. HP Company Details
Table 131. HP Business Overview
Table 132. HP Product
Table 133. HP Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 134. HP Recent Development
Table 135. CA Company Details
Table 136. CA Business Overview
Table 137. CA Product
Table 138. CA Revenue in IT Service Management Business (2015-2020) (Million US$)
Table 139. CA Recent Development
Table 140. Research Programs/Design for This Report
Table 141. Key Data Information from Secondary Sources
Table 142. Key Data Information from Primary Sources
List of FiguresFigure 1. Global IT Service Management Market Share by Type: 2020 VS 2026
Figure 2. Configuration Management Features
Figure 3. IT Asset Management Features
Figure 4. DBMS Management Features
Figure 5. Global IT Service Management Market Share by Application: 2020 VS 2026
Figure 6. IT & Telecommunication Case Studies
Figure 7. Healthcare Case Studies
Figure 8. Media & Entertainment Case Studies
Figure 9. Retail Case Studies
Figure 10. BFSI Case Studies
Figure 11. IT Service Management Report Years Considered
Figure 12. Global IT Service Management Market Size YoY Growth 2015-2026 (US$ Million)
Figure 13. Global IT Service Management Market Share by Regions: 2020 VS 2026
Figure 14. Global IT Service Management Market Share by Regions (2021-2026)
Figure 15. Porter's Five Forces Analysis
Figure 16. Global IT Service Management Market Share by Players in 2019
Figure 17. Global Top IT Service Management Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management as of 2019
Figure 18. The Top 10 and 5 Players Market Share by IT Service Management Revenue in 2019
Figure 19. North America IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Europe IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. China IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Japan IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Southeast Asia IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. India IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Central & South America IT Service Management Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Bottom-up and Top-down Approaches for This Report
Figure 27. Data Triangulation
Figure 28. Key Executives Interviewed