Global Customer Relationship Management Market Growth (Status and Outlook) 2023-2029

Publisher Name :
Date: 01-Feb-2023
No. of pages: 101

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth.

LPI (LP Information)' newest research report, the "Customer Relationship Management Industry Forecast" looks at past sales and reviews total world Customer Relationship Management sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Relationship Management sales for 2023 through 2029. With Customer Relationship Management sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Relationship Management industry.

This Insight Report provides a comprehensive analysis of the global Customer Relationship Management landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Relationship Management portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms' unique position in an accelerating global Customer Relationship Management market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Relationship Management and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Relationship Management.

The global Customer Relationship Management market size is projected to grow from US$ 22530 million in 2022 to US$ 32770 million in 2029; it is expected to grow at a CAGR of 5.5% from 2023 to 2029.

United States market for Customer Relationship Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

China market for Customer Relationship Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Europe market for Customer Relationship Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Global key Customer Relationship Management players cover Salesforce, Oracle, SAP, Adobe Systems, Genesys Telecommunications Laboratories, Microsoft, Nice Systems, Verint Systems and Pegasystems, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.

This report presents a comprehensive overview, market shares, and growth opportunities of Customer Relationship Management market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type

- On-premise

- Cloud

Segmentation by application

- BFSI

- Retail

- Healthcare

- IT & Telecom

- Discrete Manufacturing

- Government & Education

- Others

This report also splits the market by region:

- Americas

- - United States

- - Canada

- - Mexico

- - Brazil

- APAC

- - China

- - Japan

- - Korea

- - Southeast Asia

- - India

- - Australia

- Europe

- - Germany

- - France

- - UK

- - Italy

- - Russia

- Middle East & Africa

- - Egypt

- - South Africa

- - Israel

- - Turkey

- - GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.

- Salesforce

- Oracle

- SAP

- Adobe Systems

- Genesys Telecommunications Laboratories

- Microsoft

- Nice Systems

- Verint Systems

- Pegasystems

- IQVIA

Global Customer Relationship Management Market Growth (Status and Outlook) 2023-2029

Table of Contents

1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer Relationship Management Market Size 2018-2029
2.1.2 Customer Relationship Management Market Size CAGR by Region 2018 VS 2022 VS 2029
2.2 Customer Relationship Management Segment by Type
2.2.1 On-premise
2.2.2 Cloud
2.3 Customer Relationship Management Market Size by Type
2.3.1 Customer Relationship Management Market Size CAGR by Type (2018 VS 2022 VS 2029)
2.3.2 Global Customer Relationship Management Market Size Market Share by Type (2018-2023)
2.4 Customer Relationship Management Segment by Application
2.4.1 BFSI
2.4.2 Retail
2.4.3 Healthcare
2.4.4 IT & Telecom
2.4.5 Discrete Manufacturing
2.4.6 Government & Education
2.4.7 Others
2.5 Customer Relationship Management Market Size by Application
2.5.1 Customer Relationship Management Market Size CAGR by Application (2018 VS 2022 VS 2029)
2.5.2 Global Customer Relationship Management Market Size Market Share by Application (2018-2023)
3 Customer Relationship Management Market Size by Player
3.1 Customer Relationship Management Market Size Market Share by Players
3.1.1 Global Customer Relationship Management Revenue by Players (2018-2023)
3.1.2 Global Customer Relationship Management Revenue Market Share by Players (2018-2023)
3.2 Global Customer Relationship Management Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Customer Relationship Management by Regions
4.1 Customer Relationship Management Market Size by Regions (2018-2023)
4.2 Americas Customer Relationship Management Market Size Growth (2018-2023)
4.3 APAC Customer Relationship Management Market Size Growth (2018-2023)
4.4 Europe Customer Relationship Management Market Size Growth (2018-2023)
4.5 Middle East & Africa Customer Relationship Management Market Size Growth (2018-2023)
5 Americas
5.1 Americas Customer Relationship Management Market Size by Country (2018-2023)
5.2 Americas Customer Relationship Management Market Size by Type (2018-2023)
5.3 Americas Customer Relationship Management Market Size by Application (2018-2023)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Customer Relationship Management Market Size by Region (2018-2023)
6.2 APAC Customer Relationship Management Market Size by Type (2018-2023)
6.3 APAC Customer Relationship Management Market Size by Application (2018-2023)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Customer Relationship Management by Country (2018-2023)
7.2 Europe Customer Relationship Management Market Size by Type (2018-2023)
7.3 Europe Customer Relationship Management Market Size by Application (2018-2023)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Customer Relationship Management by Region (2018-2023)
8.2 Middle East & Africa Customer Relationship Management Market Size by Type (2018-2023)
8.3 Middle East & Africa Customer Relationship Management Market Size by Application (2018-2023)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Customer Relationship Management Market Forecast
10.1 Global Customer Relationship Management Forecast by Regions (2024-2029)
10.1.1 Global Customer Relationship Management Forecast by Regions (2024-2029)
10.1.2 Americas Customer Relationship Management Forecast
10.1.3 APAC Customer Relationship Management Forecast
10.1.4 Europe Customer Relationship Management Forecast
10.1.5 Middle East & Africa Customer Relationship Management Forecast
10.2 Americas Customer Relationship Management Forecast by Country (2024-2029)
10.2.1 United States Customer Relationship Management Market Forecast
10.2.2 Canada Customer Relationship Management Market Forecast
10.2.3 Mexico Customer Relationship Management Market Forecast
10.2.4 Brazil Customer Relationship Management Market Forecast
10.3 APAC Customer Relationship Management Forecast by Region (2024-2029)
10.3.1 China Customer Relationship Management Market Forecast
10.3.2 Japan Customer Relationship Management Market Forecast
10.3.3 Korea Customer Relationship Management Market Forecast
10.3.4 Southeast Asia Customer Relationship Management Market Forecast
10.3.5 India Customer Relationship Management Market Forecast
10.3.6 Australia Customer Relationship Management Market Forecast
10.4 Europe Customer Relationship Management Forecast by Country (2024-2029)
10.4.1 Germany Customer Relationship Management Market Forecast
10.4.2 France Customer Relationship Management Market Forecast
10.4.3 UK Customer Relationship Management Market Forecast
10.4.4 Italy Customer Relationship Management Market Forecast
10.4.5 Russia Customer Relationship Management Market Forecast
10.5 Middle East & Africa Customer Relationship Management Forecast by Region (2024-2029)
10.5.1 Egypt Customer Relationship Management Market Forecast
10.5.2 South Africa Customer Relationship Management Market Forecast
10.5.3 Israel Customer Relationship Management Market Forecast
10.5.4 Turkey Customer Relationship Management Market Forecast
10.5.5 GCC Countries Customer Relationship Management Market Forecast
10.6 Global Customer Relationship Management Forecast by Type (2024-2029)
10.7 Global Customer Relationship Management Forecast by Application (2024-2029)

11 Key Players Analysis
11.1 Salesforce
11.1.1 Salesforce Company Information
11.1.2 Salesforce Customer Relationship Management Product Offered
11.1.3 Salesforce Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.1.4 Salesforce Main Business Overview
11.1.5 Salesforce Latest Developments
11.2 Oracle
11.2.1 Oracle Company Information
11.2.2 Oracle Customer Relationship Management Product Offered
11.2.3 Oracle Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.2.4 Oracle Main Business Overview
11.2.5 Oracle Latest Developments
11.3 SAP
11.3.1 SAP Company Information
11.3.2 SAP Customer Relationship Management Product Offered
11.3.3 SAP Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.3.4 SAP Main Business Overview
11.3.5 SAP Latest Developments
11.4 Adobe Systems
11.4.1 Adobe Systems Company Information
11.4.2 Adobe Systems Customer Relationship Management Product Offered
11.4.3 Adobe Systems Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.4.4 Adobe Systems Main Business Overview
11.4.5 Adobe Systems Latest Developments
11.5 Genesys Telecommunications Laboratories
11.5.1 Genesys Telecommunications Laboratories Company Information
11.5.2 Genesys Telecommunications Laboratories Customer Relationship Management Product Offered
11.5.3 Genesys Telecommunications Laboratories Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.5.4 Genesys Telecommunications Laboratories Main Business Overview
11.5.5 Genesys Telecommunications Laboratories Latest Developments
11.6 Microsoft
11.6.1 Microsoft Company Information
11.6.2 Microsoft Customer Relationship Management Product Offered
11.6.3 Microsoft Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.6.4 Microsoft Main Business Overview
11.6.5 Microsoft Latest Developments
11.7 Nice Systems
11.7.1 Nice Systems Company Information
11.7.2 Nice Systems Customer Relationship Management Product Offered
11.7.3 Nice Systems Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.7.4 Nice Systems Main Business Overview
11.7.5 Nice Systems Latest Developments
11.8 Verint Systems
11.8.1 Verint Systems Company Information
11.8.2 Verint Systems Customer Relationship Management Product Offered
11.8.3 Verint Systems Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.8.4 Verint Systems Main Business Overview
11.8.5 Verint Systems Latest Developments
11.9 Pegasystems
11.9.1 Pegasystems Company Information
11.9.2 Pegasystems Customer Relationship Management Product Offered
11.9.3 Pegasystems Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.9.4 Pegasystems Main Business Overview
11.9.5 Pegasystems Latest Developments
11.10 IQVIA
11.10.1 IQVIA Company Information
11.10.2 IQVIA Customer Relationship Management Product Offered
11.10.3 IQVIA Customer Relationship Management Revenue, Gross Margin and Market Share (2018-2023)
11.10.4 IQVIA Main Business Overview
11.10.5 IQVIA Latest Developments
12 Research Findings and Conclusion

List of Tables
Table 1. Customer Relationship Management Market Size CAGR by Region (2018 VS 2022 VS 2029) & ($ Millions)
Table 2. Major Players of On-premise
Table 3. Major Players of Cloud
Table 4. Customer Relationship Management Market Size CAGR by Type (2018 VS 2022 VS 2029) & ($ Millions)
Table 5. Global Customer Relationship Management Market Size by Type (2018-2023) & ($ Millions)
Table 6. Global Customer Relationship Management Market Size Market Share by Type (2018-2023)
Table 7. Customer Relationship Management Market Size CAGR by Application (2018 VS 2022 VS 2029) & ($ Millions)
Table 8. Global Customer Relationship Management Market Size by Application (2018-2023) & ($ Millions)
Table 9. Global Customer Relationship Management Market Size Market Share by Application (2018-2023)
Table 10. Global Customer Relationship Management Revenue by Players (2018-2023) & ($ Millions)
Table 11. Global Customer Relationship Management Revenue Market Share by Player (2018-2023)
Table 12. Customer Relationship Management Key Players Head office and Products Offered
Table 13. Customer Relationship Management Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Customer Relationship Management Market Size by Regions 2018-2023 & ($ Millions)
Table 17. Global Customer Relationship Management Market Size Market Share by Regions (2018-2023)
Table 18. Global Customer Relationship Management Revenue by Country/Region (2018-2023) & ($ millions)
Table 19. Global Customer Relationship Management Revenue Market Share by Country/Region (2018-2023)
Table 20. Americas Customer Relationship Management Market Size by Country (2018-2023) & ($ Millions)
Table 21. Americas Customer Relationship Management Market Size Market Share by Country (2018-2023)
Table 22. Americas Customer Relationship Management Market Size by Type (2018-2023) & ($ Millions)
Table 23. Americas Customer Relationship Management Market Size Market Share by Type (2018-2023)
Table 24. Americas Customer Relationship Management Market Size by Application (2018-2023) & ($ Millions)
Table 25. Americas Customer Relationship Management Market Size Market Share by Application (2018-2023)
Table 26. APAC Customer Relationship Management Market Size by Region (2018-2023) & ($ Millions)
Table 27. APAC Customer Relationship Management Market Size Market Share by Region (2018-2023)
Table 28. APAC Customer Relationship Management Market Size by Type (2018-2023) & ($ Millions)
Table 29. APAC Customer Relationship Management Market Size Market Share by Type (2018-2023)
Table 30. APAC Customer Relationship Management Market Size by Application (2018-2023) & ($ Millions)
Table 31. APAC Customer Relationship Management Market Size Market Share by Application (2018-2023)
Table 32. Europe Customer Relationship Management Market Size by Country (2018-2023) & ($ Millions)
Table 33. Europe Customer Relationship Management Market Size Market Share by Country (2018-2023)
Table 34. Europe Customer Relationship Management Market Size by Type (2018-2023) & ($ Millions)
Table 35. Europe Customer Relationship Management Market Size Market Share by Type (2018-2023)
Table 36. Europe Customer Relationship Management Market Size by Application (2018-2023) & ($ Millions)
Table 37. Europe Customer Relationship Management Market Size Market Share by Application (2018-2023)
Table 38. Middle East & Africa Customer Relationship Management Market Size by Region (2018-2023) & ($ Millions)
Table 39. Middle East & Africa Customer Relationship Management Market Size Market Share by Region (2018-2023)
Table 40. Middle East & Africa Customer Relationship Management Market Size by Type (2018-2023) & ($ Millions)
Table 41. Middle East & Africa Customer Relationship Management Market Size Market Share by Type (2018-2023)
Table 42. Middle East & Africa Customer Relationship Management Market Size by Application (2018-2023) & ($ Millions)
Table 43. Middle East & Africa Customer Relationship Management Market Size Market Share by Application (2018-2023)
Table 44. Key Market Drivers & Growth Opportunities of Customer Relationship Management
Table 45. Key Market Challenges & Risks of Customer Relationship Management
Table 46. Key Industry Trends of Customer Relationship Management
Table 47. Global Customer Relationship Management Market Size Forecast by Regions (2024-2029) & ($ Millions)
Table 48. Global Customer Relationship Management Market Size Market Share Forecast by Regions (2024-2029)
Table 49. Global Customer Relationship Management Market Size Forecast by Type (2024-2029) & ($ Millions)
Table 50. Global Customer Relationship Management Market Size Forecast by Application (2024-2029) & ($ Millions)
Table 51. Salesforce Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 52. Salesforce Customer Relationship Management Product Offered
Table 53. Salesforce Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 54. Salesforce Main Business
Table 55. Salesforce Latest Developments
Table 56. Oracle Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 57. Oracle Customer Relationship Management Product Offered
Table 58. Oracle Main Business
Table 59. Oracle Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 60. Oracle Latest Developments
Table 61. SAP Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 62. SAP Customer Relationship Management Product Offered
Table 63. SAP Main Business
Table 64. SAP Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 65. SAP Latest Developments
Table 66. Adobe Systems Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 67. Adobe Systems Customer Relationship Management Product Offered
Table 68. Adobe Systems Main Business
Table 69. Adobe Systems Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 70. Adobe Systems Latest Developments
Table 71. Genesys Telecommunications Laboratories Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 72. Genesys Telecommunications Laboratories Customer Relationship Management Product Offered
Table 73. Genesys Telecommunications Laboratories Main Business
Table 74. Genesys Telecommunications Laboratories Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 75. Genesys Telecommunications Laboratories Latest Developments
Table 76. Microsoft Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 77. Microsoft Customer Relationship Management Product Offered
Table 78. Microsoft Main Business
Table 79. Microsoft Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 80. Microsoft Latest Developments
Table 81. Nice Systems Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 82. Nice Systems Customer Relationship Management Product Offered
Table 83. Nice Systems Main Business
Table 84. Nice Systems Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 85. Nice Systems Latest Developments
Table 86. Verint Systems Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 87. Verint Systems Customer Relationship Management Product Offered
Table 88. Verint Systems Main Business
Table 89. Verint Systems Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 90. Verint Systems Latest Developments
Table 91. Pegasystems Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 92. Pegasystems Customer Relationship Management Product Offered
Table 93. Pegasystems Main Business
Table 94. Pegasystems Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 95. Pegasystems Latest Developments
Table 96. IQVIA Details, Company Type, Customer Relationship Management Area Served and Its Competitors
Table 97. IQVIA Customer Relationship Management Product Offered
Table 98. IQVIA Main Business
Table 99. IQVIA Customer Relationship Management Revenue ($ million), Gross Margin and Market Share (2018-2023)
Table 100. IQVIA Latest Developments
List of Figures
Figure 1. Customer Relationship Management Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Customer Relationship Management Market Size Growth Rate 2018-2029 ($ Millions)
Figure 6. Customer Relationship Management Sales by Geographic Region (2018, 2022 & 2029) & ($ millions)
Figure 7. Customer Relationship Management Sales Market Share by Country/Region (2022)
Figure 8. Customer Relationship Management Sales Market Share by Country/Region (2018, 2022 & 2029)
Figure 9. Global Customer Relationship Management Market Size Market Share by Type in 2022
Figure 10. Customer Relationship Management in BFSI
Figure 11. Global Customer Relationship Management Market: BFSI (2018-2023) & ($ Millions)
Figure 12. Customer Relationship Management in Retail
Figure 13. Global Customer Relationship Management Market: Retail (2018-2023) & ($ Millions)
Figure 14. Customer Relationship Management in Healthcare
Figure 15. Global Customer Relationship Management Market: Healthcare (2018-2023) & ($ Millions)
Figure 16. Customer Relationship Management in IT & Telecom
Figure 17. Global Customer Relationship Management Market: IT & Telecom (2018-2023) & ($ Millions)
Figure 18. Customer Relationship Management in Discrete Manufacturing
Figure 19. Global Customer Relationship Management Market: Discrete Manufacturing (2018-2023) & ($ Millions)
Figure 20. Customer Relationship Management in Government & Education
Figure 21. Global Customer Relationship Management Market: Government & Education (2018-2023) & ($ Millions)
Figure 22. Customer Relationship Management in Others
Figure 23. Global Customer Relationship Management Market: Others (2018-2023) & ($ Millions)
Figure 24. Global Customer Relationship Management Market Size Market Share by Application in 2022
Figure 25. Global Customer Relationship Management Revenue Market Share by Player in 2022
Figure 26. Global Customer Relationship Management Market Size Market Share by Regions (2018-2023)
Figure 27. Americas Customer Relationship Management Market Size 2018-2023 ($ Millions)
Figure 28. APAC Customer Relationship Management Market Size 2018-2023 ($ Millions)
Figure 29. Europe Customer Relationship Management Market Size 2018-2023 ($ Millions)
Figure 30. Middle East & Africa Customer Relationship Management Market Size 2018-2023 ($ Millions)
Figure 31. Americas Customer Relationship Management Value Market Share by Country in 2022
Figure 32. United States Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 33. Canada Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 34. Mexico Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 35. Brazil Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 36. APAC Customer Relationship Management Market Size Market Share by Region in 2022
Figure 37. APAC Customer Relationship Management Market Size Market Share by Type in 2022
Figure 38. APAC Customer Relationship Management Market Size Market Share by Application in 2022
Figure 39. China Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 40. Japan Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 41. Korea Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 42. Southeast Asia Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 43. India Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 44. Australia Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 45. Europe Customer Relationship Management Market Size Market Share by Country in 2022
Figure 46. Europe Customer Relationship Management Market Size Market Share by Type (2018-2023)
Figure 47. Europe Customer Relationship Management Market Size Market Share by Application (2018-2023)
Figure 48. Germany Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 49. France Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 50. UK Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 51. Italy Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 52. Russia Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 53. Middle East & Africa Customer Relationship Management Market Size Market Share by Region (2018-2023)
Figure 54. Middle East & Africa Customer Relationship Management Market Size Market Share by Type (2018-2023)
Figure 55. Middle East & Africa Customer Relationship Management Market Size Market Share by Application (2018-2023)
Figure 56. Egypt Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 57. South Africa Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 58. Israel Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 59. Turkey Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 60. GCC Country Customer Relationship Management Market Size Growth 2018-2023 ($ Millions)
Figure 61. Americas Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 62. APAC Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 63. Europe Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 64. Middle East & Africa Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 65. United States Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 66. Canada Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 67. Mexico Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 68. Brazil Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 69. China Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 70. Japan Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 71. Korea Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 72. Southeast Asia Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 73. India Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 74. Australia Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 75. Germany Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 76. France Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 77. UK Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 78. Italy Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 79. Russia Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 80. Spain Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 81. Egypt Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 82. South Africa Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 83. Israel Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 84. Turkey Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 85. GCC Countries Customer Relationship Management Market Size 2024-2029 ($ Millions)
Figure 86. Global Customer Relationship Management Market Size Market Share Forecast by Type (2024-2029)
Figure 87. Global Customer Relationship Management Market Size Market Share Forecast by Application (2024-2029)
  • Global Contact Center Market Research Report 2024
    Published: 08-Jan-2024        Price: US 2900 Onwards        Pages: 88
    A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may include other types of customer contact as well, including e-mail newsletters, postal mail catalogs, Web site inquiries and chats, and The collection of information from customers during in-store purchasing. A contact center is generally part of an en......
  • Global Contact Center Market Growth (Status and Outlook) 2024-2030
    Published: 04-Jan-2024        Price: US 3660 Onwards        Pages: 112
    According to our LPI (LP Information) latest study, the global Contact Center market size was valued at US$ 32950 million in 2023. With growing demand in downstream market, the Contact Center is forecast to a readjusted size of US$ 42890 million by 2030 with a CAGR of 3.8% during review period. The research report highlights the growth potential of the global Contact Center market. Contact Center are expected to show stable growth in the future market. However, product differentiation, r......
  • Global Contact Center Market 2024 by Company, Regions, Type and Application, Forecast to 2030
    Published: 01-Jan-2024        Price: US 3480 Onwards        Pages: 114
    According to our (Global Info Research) latest study, the global Contact Center market size was valued at USD 34660 million in 2023 and is forecast to a readjusted size of USD 44210 million by 2030 with a CAGR of 3.5% during review period. A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call centers but may inc......
  • Global SaaS-based CRM Software Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028
    Published: 21-Dec-2023        Price: US 3380 Onwards        Pages: 101
    Market Overview of Global SaaS-based CRM Software market: According to our latest research, the global SaaS-based CRM Software market looks promising in the next 5 years. As of 2022, the global SaaS-based CRM Software market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. SaaS is a cloud-based software solution in which software providers deliver applications to users over the internet. SaaS ......
  • Global Customer Relationship Management Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028
    Published: 21-Dec-2023        Price: US 3380 Onwards        Pages: 98
    Market Overview of Global Customer Relationship Management market: According to our latest research, the global Customer Relationship Management market looks promising in the next 5 years. As of 2022, the global Customer Relationship Management market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep and comprehensiv......
  • Global Outsourced Customer Care Services Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028
    Published: 12-Dec-2023        Price: US 3380 Onwards        Pages: 115
    Market Overview of Global Outsourced Customer Care Services market: According to our latest research, the global Outsourced Customer Care Services market looks promising in the next 5 years. As of 2022, the global Outsourced Customer Care Services market was estimated at USD 71839.25 million, and it's anticipated to reach USD 93798.75 million in 2028, with a CAGR of 4.55% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep......
  • Global Contact Center Analytics Market Research Report 2023
    Published: 28-Nov-2023        Price: US 2900 Onwards        Pages: 93
    Contact center analytics are software tools that convert raw data into useful and actionable information by making correlations, uncovering trends and identifying root cause. Contact centers typically use multiple systems - order entry, CRM, ACD, IVR, quality management - in The course of serving customers. According to QYResearch's new survey, global Contact Center Analytics market is projected to reach US$ 2707.6 million in 2029, increasing from US$ 1145.2 million in 2022, with The CAGR......
  • 2023-2031 Report on Global Contact Center Market by Player, Region, Type, Application and Sales Channel
    Published: 06-Nov-2023        Price: US 2500 Onwards        Pages: 104
    This report studies the Contact Center market, covering market size for segment by type (Outbound Services, Inbound Services, etc.), by application (Telecom & IT, BFSI, etc.), by sales channel (Direct Channel, Distribution Channel), by player (Teleperformance, Alorica, Convergys, Atento S.A, Sykes Enterprises, etc.) and by region (North America, Europe, Asia-Pacific, South America and Middle East & Africa). This report provides detailed historical analysis of global market for Con......
  • Global Contact Center Market Status and Outlook 2023-2028
    Published: 06-Nov-2023        Price: US 3160 Onwards        Pages: 127
    The call center is a system based on modern communication and CTI platforms, using IVR, ACD and other functions, which can handle a large number of different incoming and outgoing phone calls and services at the same time. Our market research experts provide qualitative and quantitative analysis of the market based on involving economic and non-economic factors in the same report with market value (million USD) data for each segment and sub-segment. This way, clients can achieve all their......
  • SERVICES
    Value for Money
    We believe in "optimum utilization of available budget and resources". While servicing our clients' (your) market research requirements, we keep the same approach in focus to help you get the best value for your $$s.
    Ever Growing Inventory
    Ranging from the smallest feasible / required data (datasheets, data facts, SWOT analysis, company profiles, etc) to full research reports that help you make decisions, our inventory is updated almost on a daily basis with the latest industry reports from domain experts that track more than 5000 niche sectors.
    One Stop Solution
    Need a custom research report on medical devices market? Require all available business intelligence on 3D printing industry? Exploring F&B sector of a particular country/region? RnRMarketResearch.com is your one-stop-solution to all market intelligence needs. We not only offer custom research and consulting services, we also "bundle" reports to meet your needs and help you fetch the data analysis you require for your business.
    Dedicated Client Engagement
    Not limited to only "finding" relevant reports for you, our client engagement team dedicates its efforts to understand your "business need" and accordingly maps available research data to help you move forward. Call "your" client engagement executive any time of your day and get your questions answered in order to make the correct business decision.
    Saving Time and Efforts
    Simply share your research requirement details with us and let us do all the hard work to find required intelligence for you. When you add up our "one stop solution" and "dedicated client engagement" services mentioned above, you obviously know the time and effort saving you do by working with us.
    Payment Flexibility
    Working with Fortune 500 organizations, we understand the importance of being flexible for payments. Share your payment terms with us and we will surely match up to them to ensure you get access to required business intelligence data without having to wait for the payment to be done.
    Post-Purchase Research Support
    Have questions after reading a report / datasheet bought through us? Not sure about the methodology used for data available in the research? Talk to us / Share your questions with us and if required, we will connect you with the analyst(s)/author(s) of the report(s) and ensure you get satisfactory answers for the same. Need more data / analysis / report(s) on the topic of your research/project? The RnRMarketResearch.com team is here for you 24X7 to support you with your post-purchase requirements. Subscription Offers & Packages (Get in touch with us for more details - [email protected] / +1 888 391 5441 )
    • Ad Hoc
    • Pay - as - you - go / Bucket Subscriptions
    • Fixed Cost for #of reports
    • Customize / Personalize as per your needs