Global Customer Information System (CIS) Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Customer Information System (CIS) Revenue
1.4 Market by Type
1.4.1 Global Customer Information System (CIS) Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Cloud
1.4.3 On-premises
1.5 Market by Application
1.5.1 Global Customer Information System (CIS) Market Share by Application: 2020 VS 2026
1.5.2 BFSI
1.5.3 IT and Telecommunications
1.5.4 Retail and eCommerce
1.5.5 Government
1.5.6 Energy and Utilities
1.5.7 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Global Customer Information System (CIS) Market Perspective (2015-2026)
2.2 Global Customer Information System (CIS) Growth Trends by Regions
2.2.1 Customer Information System (CIS) Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Customer Information System (CIS) Historic Market Share by Regions (2015-2020)
2.2.3 Customer Information System (CIS) Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 Customer Information System (CIS) Market Growth Strategy
2.3.6 Primary Interviews with Key Customer Information System (CIS) Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Customer Information System (CIS) Players by Market Size
3.1.1 Global Top Customer Information System (CIS) Players by Revenue (2015-2020)
3.1.2 Global Customer Information System (CIS) Revenue Market Share by Players (2015-2020)
3.1.3 Global Customer Information System (CIS) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Customer Information System (CIS) Market Concentration Ratio
3.2.1 Global Customer Information System (CIS) Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Customer Information System (CIS) Revenue in 2019
3.3 Customer Information System (CIS) Key Players Head office and Area Served
3.4 Key Players Customer Information System (CIS) Product Solution and Service
3.5 Date of Enter into Customer Information System (CIS) Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Market Size by Type (2015-2026)
4.1 Global Customer Information System (CIS) Historic Market Size by Type (2015-2020)
4.2 Global Customer Information System (CIS) Forecasted Market Size by Type (2021-2026)
5 Market Size by Application (2015-2026)
5.1 Global Customer Information System (CIS) Market Size by Application (2015-2020)
5.2 Global Customer Information System (CIS) Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Customer Information System (CIS) Market Size (2015-2020)
6.2 Customer Information System (CIS) Key Players in North America (2019-2020)
6.3 North America Customer Information System (CIS) Market Size by Type (2015-2020)
6.4 North America Customer Information System (CIS) Market Size by Application (2015-2020)
7 Europe
7.1 Europe Customer Information System (CIS) Market Size (2015-2020)
7.2 Customer Information System (CIS) Key Players in Europe (2019-2020)
7.3 Europe Customer Information System (CIS) Market Size by Type (2015-2020)
7.4 Europe Customer Information System (CIS) Market Size by Application (2015-2020)
8 China
8.1 China Customer Information System (CIS) Market Size (2015-2020)
8.2 Customer Information System (CIS) Key Players in China (2019-2020)
8.3 China Customer Information System (CIS) Market Size by Type (2015-2020)
8.4 China Customer Information System (CIS) Market Size by Application (2015-2020)
9 Japan
9.1 Japan Customer Information System (CIS) Market Size (2015-2020)
9.2 Customer Information System (CIS) Key Players in Japan (2019-2020)
9.3 Japan Customer Information System (CIS) Market Size by Type (2015-2020)
9.4 Japan Customer Information System (CIS) Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Customer Information System (CIS) Market Size (2015-2020)
10.2 Customer Information System (CIS) Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Customer Information System (CIS) Market Size by Type (2015-2020)
10.4 Southeast Asia Customer Information System (CIS) Market Size by Application (2015-2020)
11 India
11.1 India Customer Information System (CIS) Market Size (2015-2020)
11.2 Customer Information System (CIS) Key Players in India (2019-2020)
11.3 India Customer Information System (CIS) Market Size by Type (2015-2020)
11.4 India Customer Information System (CIS) Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Customer Information System (CIS) Market Size (2015-2020)
12.2 Customer Information System (CIS) Key Players in Central & South America (2019-2020)
12.3 Central & South America Customer Information System (CIS) Market Size by Type (2015-2020)
12.4 Central & South America Customer Information System (CIS) Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Oracle
13.1.1 Oracle Company Details
13.1.2 Oracle Business Overview
13.1.3 Oracle Customer Information System (CIS) Introduction
13.1.4 Oracle Revenue in Customer Information System (CIS) Business (2015-2020))
13.1.5 Oracle Recent Development
13.2 SAP
13.2.1 SAP Company Details
13.2.2 SAP Business Overview
13.2.3 SAP Customer Information System (CIS) Introduction
13.2.4 SAP Revenue in Customer Information System (CIS) Business (2015-2020)
13.2.5 SAP Recent Development
13.3 Itineris
13.3.1 Itineris Company Details
13.3.2 Itineris Business Overview
13.3.3 Itineris Customer Information System (CIS) Introduction
13.3.4 Itineris Revenue in Customer Information System (CIS) Business (2015-2020)
13.3.5 Itineris Recent Development
13.4 Hansen
13.4.1 Hansen Company Details
13.4.2 Hansen Business Overview
13.4.3 Hansen Customer Information System (CIS) Introduction
13.4.4 Hansen Revenue in Customer Information System (CIS) Business (2015-2020)
13.4.5 Hansen Recent Development
13.5 Fluentgrid
13.5.1 Fluentgrid Company Details
13.5.2 Fluentgrid Business Overview
13.5.3 Fluentgrid Customer Information System (CIS) Introduction
13.5.4 Fluentgrid Revenue in Customer Information System (CIS) Business (2015-2020)
13.5.5 Fluentgrid Recent Development
13.6 Open International
13.6.1 Open International Company Details
13.6.2 Open International Business Overview
13.6.3 Open International Customer Information System (CIS) Introduction
13.6.4 Open International Revenue in Customer Information System (CIS) Business (2015-2020)
13.6.5 Open International Recent Development
13.7 Gentrack
13.7.1 Gentrack Company Details
13.7.2 Gentrack Business Overview
13.7.3 Gentrack Customer Information System (CIS) Introduction
13.7.4 Gentrack Revenue in Customer Information System (CIS) Business (2015-2020)
13.7.5 Gentrack Recent Development
13.8 Milestone Utility Services
13.8.1 Milestone Utility Services Company Details
13.8.2 Milestone Utility Services Business Overview
13.8.3 Milestone Utility Services Customer Information System (CIS) Introduction
13.8.4 Milestone Utility Services Revenue in Customer Information System (CIS) Business (2015-2020)
13.8.5 Milestone Utility Services Recent Development
13.9 Cayenta
13.9.1 Cayenta Company Details
13.9.2 Cayenta Business Overview
13.9.3 Cayenta Customer Information System (CIS) Introduction
13.9.4 Cayenta Revenue in Customer Information System (CIS) Business (2015-2020)
13.9.5 Cayenta Recent Development
13.10 Advanced Utility Systems
13.10.1 Advanced Utility Systems Company Details
13.10.2 Advanced Utility Systems Business Overview
13.10.3 Advanced Utility Systems Customer Information System (CIS) Introduction
13.10.4 Advanced Utility Systems Revenue in Customer Information System (CIS) Business (2015-2020)
13.10.5 Advanced Utility Systems Recent Development
13.11 Engineering
10.11.1 Engineering Company Details
10.11.2 Engineering Business Overview
10.11.3 Engineering Customer Information System (CIS) Introduction
10.11.4 Engineering Revenue in Customer Information System (CIS) Business (2015-2020)
10.11.5 Engineering Recent Development
13.12 Indra
10.12.1 Indra Company Details
10.12.2 Indra Business Overview
10.12.3 Indra Customer Information System (CIS) Introduction
10.12.4 Indra Revenue in Customer Information System (CIS) Business (2015-2020)
10.12.5 Indra Recent Development
13.13 Ferranti Computer Systems
10.13.1 Ferranti Computer Systems Company Details
10.13.2 Ferranti Computer Systems Business Overview
10.13.3 Ferranti Computer Systems Customer Information System (CIS) Introduction
10.13.4 Ferranti Computer Systems Revenue in Customer Information System (CIS) Business (2015-2020)
10.13.5 Ferranti Computer Systems Recent Development
13.14 Northstar Utilities
10.14.1 Northstar Utilities Company Details
10.14.2 Northstar Utilities Business Overview
10.14.3 Northstar Utilities Customer Information System (CIS) Introduction
10.14.4 Northstar Utilities Revenue in Customer Information System (CIS) Business (2015-2020)
10.14.5 Northstar Utilities Recent Development
13.15 Vertexone
10.15.1 Vertexone Company Details
10.15.2 Vertexone Business Overview
10.15.3 Vertexone Customer Information System (CIS) Introduction
10.15.4 Vertexone Revenue in Customer Information System (CIS) Business (2015-2020)
10.15.5 Vertexone Recent Development
13.16 IBM
10.16.1 IBM Company Details
10.16.2 IBM Business Overview
10.16.3 IBM Customer Information System (CIS) Introduction
10.16.4 IBM Revenue in Customer Information System (CIS) Business (2015-2020)
10.16.5 IBM Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of TablesTable 1. Customer Information System (CIS) Key Market Segments
Table 2. Key Players Covered: Ranking by Customer Information System (CIS) Revenue
Table 3. Ranking of Global Top Customer Information System (CIS) Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Customer Information System (CIS) Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud
Table 6. Key Players of On-premises
Table 7. Global Customer Information System (CIS) Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Customer Information System (CIS) Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Customer Information System (CIS) Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Customer Information System (CIS) Market Share by Regions (2015-2020)
Table 11. Global Customer Information System (CIS) Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Customer Information System (CIS) Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Customer Information System (CIS) Market Growth Strategy
Table 17. Main Points Interviewed from Key Customer Information System (CIS) Players
Table 18. Global Customer Information System (CIS) Revenue by Players (2015-2020) (Million US$)
Table 19. Global Customer Information System (CIS) Market Share by Players (2015-2020)
Table 20. Global Top Customer Information System (CIS) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Information System (CIS) as of 2019)
Table 21. Global Customer Information System (CIS) by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Customer Information System (CIS) Product Solution and Service
Table 24. Date of Enter into Customer Information System (CIS) Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 27. Global Customer Information System (CIS) Market Size Share by Type (2015-2020)
Table 28. Global Customer Information System (CIS) Revenue Market Share by Type (2021-2026)
Table 29. Global Customer Information System (CIS) Market Size Share by Application (2015-2020)
Table 30. Global Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 31. Global Customer Information System (CIS) Market Size Share by Application (2021-2026)
Table 32. North America Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 34. North America Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 35. North America Customer Information System (CIS) Market Share by Type (2015-2020)
Table 36. North America Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 37. North America Customer Information System (CIS) Market Share by Application (2015-2020)
Table 38. Europe Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 40. Europe Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Customer Information System (CIS) Market Share by Type (2015-2020)
Table 42. Europe Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Customer Information System (CIS) Market Share by Application (2015-2020)
Table 44. China Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 45. China Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 46. China Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 47. China Customer Information System (CIS) Market Share by Type (2015-2020)
Table 48. China Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 49. China Customer Information System (CIS) Market Share by Application (2015-2020)
Table 50. Japan Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 52. Japan Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Customer Information System (CIS) Market Share by Type (2015-2020)
Table 54. Japan Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Customer Information System (CIS) Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 58. Southeast Asia Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Customer Information System (CIS) Market Share by Type (2015-2020)
Table 60. Southeast Asia Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Customer Information System (CIS) Market Share by Application (2015-2020)
Table 62. India Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 63. India Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 64. India Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 65. India Customer Information System (CIS) Market Share by Type (2015-2020)
Table 66. India Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 67. India Customer Information System (CIS) Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Customer Information System (CIS) Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Customer Information System (CIS) Market Share (2019-2020)
Table 70. Central & South America Customer Information System (CIS) Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Customer Information System (CIS) Market Share by Type (2015-2020)
Table 72. Central & South America Customer Information System (CIS) Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Customer Information System (CIS) Market Share by Application (2015-2020)
Table 74. Oracle Company Details
Table 75. Oracle Business Overview
Table 76. Oracle Product
Table 77. Oracle Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 78. Oracle Recent Development
Table 79. SAP Company Details
Table 80. SAP Business Overview
Table 81. SAP Product
Table 82. SAP Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 83. SAP Recent Development
Table 84. Itineris Company Details
Table 85. Itineris Business Overview
Table 86. Itineris Product
Table 87. Itineris Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 88. Itineris Recent Development
Table 89. Hansen Company Details
Table 90. Hansen Business Overview
Table 91. Hansen Product
Table 92. Hansen Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 93. Hansen Recent Development
Table 94. Fluentgrid Company Details
Table 95. Fluentgrid Business Overview
Table 96. Fluentgrid Product
Table 97. Fluentgrid Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 98. Fluentgrid Recent Development
Table 99. Open International Company Details
Table 100. Open International Business Overview
Table 101. Open International Product
Table 102. Open International Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 103. Open International Recent Development
Table 104. Gentrack Company Details
Table 105. Gentrack Business Overview
Table 106. Gentrack Product
Table 107. Gentrack Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 108. Gentrack Recent Development
Table 109. Milestone Utility Services Business Overview
Table 110. Milestone Utility Services Product
Table 111. Milestone Utility Services Company Details
Table 112. Milestone Utility Services Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 113. Milestone Utility Services Recent Development
Table 114. Cayenta Company Details
Table 115. Cayenta Business Overview
Table 116. Cayenta Product
Table 117. Cayenta Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 118. Cayenta Recent Development
Table 119. Advanced Utility Systems Company Details
Table 120. Advanced Utility Systems Business Overview
Table 121. Advanced Utility Systems Product
Table 122. Advanced Utility Systems Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 123. Advanced Utility Systems Recent Development
Table 124. Engineering Company Details
Table 125. Engineering Business Overview
Table 126. Engineering Product
Table 127. Engineering Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 128. Engineering Recent Development
Table 129. Indra Company Details
Table 130. Indra Business Overview
Table 131. Indra Product
Table 132. Indra Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 133. Indra Recent Development
Table 134. Ferranti Computer Systems Company Details
Table 135. Ferranti Computer Systems Business Overview
Table 136. Ferranti Computer Systems Product
Table 137. Ferranti Computer Systems Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 138. Ferranti Computer Systems Recent Development
Table 139. Northstar Utilities Company Details
Table 140. Northstar Utilities Business Overview
Table 141. Northstar Utilities Product
Table 142. Northstar Utilities Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 143. Northstar Utilities Recent Development
Table 144. Vertexone Company Details
Table 145. Vertexone Business Overview
Table 146. Vertexone Product
Table 147. Vertexone Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 148. Vertexone Recent Development
Table 149. IBM Company Details
Table 150. IBM Business Overview
Table 151. IBM Product
Table 152. IBM Revenue in Customer Information System (CIS) Business (2015-2020) (Million US$)
Table 153. IBM Recent Development
Table 154. Research Programs/Design for This Report
Table 155. Key Data Information from Secondary Sources
Table 156. Key Data Information from Primary Sources
List of FiguresFigure 1. Global Customer Information System (CIS) Market Share by Type: 2020 VS 2026
Figure 2. Cloud Features
Figure 3. On-premises Features
Figure 4. Global Customer Information System (CIS) Market Share by Application: 2020 VS 2026
Figure 5. BFSI Case Studies
Figure 6. IT and Telecommunications Case Studies
Figure 7. Retail and eCommerce Case Studies
Figure 8. Government Case Studies
Figure 9. Energy and Utilities Case Studies
Figure 10. Others Case Studies
Figure 11. Customer Information System (CIS) Report Years Considered
Figure 12. Global Customer Information System (CIS) Market Size YoY Growth 2015-2026 (US$ Million)
Figure 13. Global Customer Information System (CIS) Market Share by Regions: 2020 VS 2026
Figure 14. Global Customer Information System (CIS) Market Share by Regions (2021-2026)
Figure 15. Porter's Five Forces Analysis
Figure 16. Global Customer Information System (CIS) Market Share by Players in 2019
Figure 17. Global Top Customer Information System (CIS) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Information System (CIS) as of 2019
Figure 18. The Top 10 and 5 Players Market Share by Customer Information System (CIS) Revenue in 2019
Figure 19. North America Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Europe Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. China Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Japan Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Southeast Asia Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. India Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Central & South America Customer Information System (CIS) Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Bottom-up and Top-down Approaches for This Report
Figure 27. Data Triangulation
Figure 28. Key Executives Interviewed