Global CRM and Customer Experience Management (CEM) Software Market Size, Status and Forecast 2020-2026

Global CRM and Customer Experience Management (CEM) Software Market Size, Status and Forecast 2020-2026

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by CRM and Customer Experience Management (CEM) Software Revenue
1.4 Market Analysis by Type
1.4.1 Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Cloud-Based
1.4.3 On-Premises
1.5 Market by Application
1.5.1 Global CRM and Customer Experience Management (CEM) Software Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises(1000+ Users)
1.5.3 Medium-Sized Enterprise(499-1000 Users)
1.5.4 Small Enterprises(1-499 Users)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 CRM and Customer Experience Management (CEM) Software Market Perspective (2015-2026)
2.2 CRM and Customer Experience Management (CEM) Software Growth Trends by Regions
2.2.1 CRM and Customer Experience Management (CEM) Software Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 CRM and Customer Experience Management (CEM) Software Historic Market Share by Regions (2015-2020)
2.2.3 CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 CRM and Customer Experience Management (CEM) Software Market Growth Strategy
2.3.6 Primary Interviews with Key CRM and Customer Experience Management (CEM) Software Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top CRM and Customer Experience Management (CEM) Software Players by Market Size
3.1.1 Global Top CRM and Customer Experience Management (CEM) Software Players by Revenue (2015-2020)
3.1.2 Global CRM and Customer Experience Management (CEM) Software Revenue Market Share by Players (2015-2020)
3.1.3 Global CRM and Customer Experience Management (CEM) Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global CRM and Customer Experience Management (CEM) Software Market Concentration Ratio
3.2.1 Global CRM and Customer Experience Management (CEM) Software Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by CRM and Customer Experience Management (CEM) Software Revenue in 2019
3.3 CRM and Customer Experience Management (CEM) Software Key Players Head office and Area Served
3.4 Key Players CRM and Customer Experience Management (CEM) Software Product Solution and Service
3.5 Date of Enter into CRM and Customer Experience Management (CEM) Software Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global CRM and Customer Experience Management (CEM) Software Historic Market Size by Type (2015-2020)
4.2 Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Type (2021-2026)
5 CRM and Customer Experience Management (CEM) Software Breakdown Data by Application (2015-2026)
5.1 Global CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
5.2 Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
6.2 CRM and Customer Experience Management (CEM) Software Key Players in North America (2019-2020)
6.3 North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
6.4 North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
7 Europe
7.1 Europe CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
7.2 CRM and Customer Experience Management (CEM) Software Key Players in Europe (2019-2020)
7.3 Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
7.4 Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
8 China
8.1 China CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
8.2 CRM and Customer Experience Management (CEM) Software Key Players in China (2019-2020)
8.3 China CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
8.4 China CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
9 Japan
9.1 Japan CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
9.2 CRM and Customer Experience Management (CEM) Software Key Players in Japan (2019-2020)
9.3 Japan CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
9.4 Japan CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
10.2 CRM and Customer Experience Management (CEM) Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
10.4 Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
11 India
11.1 India CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
11.2 CRM and Customer Experience Management (CEM) Software Key Players in India (2019-2020)
11.3 India CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
11.4 India CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America CRM and Customer Experience Management (CEM) Software Market Size (2015-2020)
12.2 CRM and Customer Experience Management (CEM) Software Key Players in Central & South America (2019-2020)
12.3 Central & South America CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020)
12.4 Central & South America CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Accenture
13.1.1 Accenture Company Details
13.1.2 Accenture Business Overview and Its Total Revenue
13.1.3 Accenture CRM and Customer Experience Management (CEM) Software Introduction
13.1.4 Accenture Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020))
13.1.5 Accenture Recent Development
13.2 BearingPoint
13.2.1 BearingPoint Company Details
13.2.2 BearingPoint Business Overview and Its Total Revenue
13.2.3 BearingPoint CRM and Customer Experience Management (CEM) Software Introduction
13.2.4 BearingPoint Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.2.5 BearingPoint Recent Development
13.3 Capgemini
13.3.1 Capgemini Company Details
13.3.2 Capgemini Business Overview and Its Total Revenue
13.3.3 Capgemini CRM and Customer Experience Management (CEM) Software Introduction
13.3.4 Capgemini Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.3.5 Capgemini Recent Development
13.4 Cognizant
13.4.1 Cognizant Company Details
13.4.2 Cognizant Business Overview and Its Total Revenue
13.4.3 Cognizant CRM and Customer Experience Management (CEM) Software Introduction
13.4.4 Cognizant Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.4.5 Cognizant Recent Development
13.5 Deloitte
13.5.1 Deloitte Company Details
13.5.2 Deloitte Business Overview and Its Total Revenue
13.5.3 Deloitte CRM and Customer Experience Management (CEM) Software Introduction
13.5.4 Deloitte Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.5.5 Deloitte Recent Development
13.6 EY
13.6.1 EY Company Details
13.6.2 EY Business Overview and Its Total Revenue
13.6.3 EY CRM and Customer Experience Management (CEM) Software Introduction
13.6.4 EY Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.6.5 EY Recent Development
13.7 HCL Technologies
13.7.1 HCL Technologies Company Details
13.7.2 HCL Technologies Business Overview and Its Total Revenue
13.7.3 HCL Technologies CRM and Customer Experience Management (CEM) Software Introduction
13.7.4 HCL Technologies Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.7.5 HCL Technologies Recent Development
13.8 IBM iX
13.8.1 IBM iX Company Details
13.8.2 IBM iX Business Overview and Its Total Revenue
13.8.3 IBM iX CRM and Customer Experience Management (CEM) Software Introduction
13.8.4 IBM iX Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.8.5 IBM iX Recent Development
13.9 Infosys
13.9.1 Infosys Company Details
13.9.2 Infosys Business Overview and Its Total Revenue
13.9.3 Infosys CRM and Customer Experience Management (CEM) Software Introduction
13.9.4 Infosys Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.9.5 Infosys Recent Development
13.10 NTT DATA
13.10.1 NTT DATA Company Details
13.10.2 NTT DATA Business Overview and Its Total Revenue
13.10.3 NTT DATA CRM and Customer Experience Management (CEM) Software Introduction
13.10.4 NTT DATA Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
13.10.5 NTT DATA Recent Development
13.11 Publicis.Sapient
10.11.1 Publicis.Sapient Company Details
10.11.2 Publicis.Sapient Business Overview and Its Total Revenue
10.11.3 Publicis.Sapient CRM and Customer Experience Management (CEM) Software Introduction
10.11.4 Publicis.Sapient Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.11.5 Publicis.Sapient Recent Development
13.12 PwC
10.12.1 PwC Company Details
10.12.2 PwC Business Overview and Its Total Revenue
10.12.3 PwC CRM and Customer Experience Management (CEM) Software Introduction
10.12.4 PwC Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.12.5 PwC Recent Development
13.13 Salesforce Success Cloud
10.13.1 Salesforce Success Cloud Company Details
10.13.2 Salesforce Success Cloud Business Overview and Its Total Revenue
10.13.3 Salesforce Success Cloud CRM and Customer Experience Management (CEM) Software Introduction
10.13.4 Salesforce Success Cloud Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.13.5 Salesforce Success Cloud Recent Development
13.14 Tata Consultancy Services
10.14.1 Tata Consultancy Services Company Details
10.14.2 Tata Consultancy Services Business Overview and Its Total Revenue
10.14.3 Tata Consultancy Services CRM and Customer Experience Management (CEM) Software Introduction
10.14.4 Tata Consultancy Services Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.14.5 Tata Consultancy Services Recent Development
13.15 Tech Mahindra
10.15.1 Tech Mahindra Company Details
10.15.2 Tech Mahindra Business Overview and Its Total Revenue
10.15.3 Tech Mahindra CRM and Customer Experience Management (CEM) Software Introduction
10.15.4 Tech Mahindra Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.15.5 Tech Mahindra Recent Development
13.16 Virtusa
10.16.1 Virtusa Company Details
10.16.2 Virtusa Business Overview and Its Total Revenue
10.16.3 Virtusa CRM and Customer Experience Management (CEM) Software Introduction
10.16.4 Virtusa Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.16.5 Virtusa Recent Development
13.17 Wipro
10.17.1 Wipro Company Details
10.17.2 Wipro Business Overview and Its Total Revenue
10.17.3 Wipro CRM and Customer Experience Management (CEM) Software Introduction
10.17.4 Wipro Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
10.17.5 Wipro Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Tables
Table 1. CRM and Customer Experience Management (CEM) Software Key Market Segments
Table 2. Key Players Covered: Ranking by CRM and Customer Experience Management (CEM) Software Revenue
Table 3. Ranking of Global Top CRM and Customer Experience Management (CEM) Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global CRM and Customer Experience Management (CEM) Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-Based
Table 6. Key Players of On-Premises
Table 7. Global CRM and Customer Experience Management (CEM) Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global CRM and Customer Experience Management (CEM) Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global CRM and Customer Experience Management (CEM) Software Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global CRM and Customer Experience Management (CEM) Software Market Share by Regions (2015-2020)
Table 11. Global CRM and Customer Experience Management (CEM) Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global CRM and Customer Experience Management (CEM) Software Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. CRM and Customer Experience Management (CEM) Software Market Growth Strategy
Table 17. Main Points Interviewed from Key CRM and Customer Experience Management (CEM) Software Players
Table 18. Global CRM and Customer Experience Management (CEM) Software Revenue by Players (2015-2020) (Million US$)
Table 19. Global CRM and Customer Experience Management (CEM) Software Market Share by Players (2015-2020)
Table 20. Global Top CRM and Customer Experience Management (CEM) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Management (CEM) Software as of 2019)
Table 21. Global CRM and Customer Experience Management (CEM) Software by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players CRM and Customer Experience Management (CEM) Software Product Solution and Service
Table 24. Date of Enter into CRM and Customer Experience Management (CEM) Software Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 27. Global CRM and Customer Experience Management (CEM) Software Market Size Share by Type (2015-2020)
Table 28. Global CRM and Customer Experience Management (CEM) Software Revenue Market Share by Type (2021-2026)
Table 29. Global CRM and Customer Experience Management (CEM) Software Market Size Share by Application (2015-2020)
Table 30. Global CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 31. Global CRM and Customer Experience Management (CEM) Software Market Size Share by Application (2021-2026)
Table 32. North America Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 33. North America Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 34. North America CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 35. North America CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 36. North America CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 37. North America CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 38. Europe Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 40. Europe CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 41. Europe CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 42. Europe CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 43. Europe CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 44. China Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 45. China Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 46. China CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 47. China CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 48. China CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 49. China CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 50. Japan Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 52. Japan CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 53. Japan CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 54. Japan CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 55. Japan CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 58. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 60. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 62. India Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 63. India Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 64. India CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 65. India CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 66. India CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 67. India CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 68. Central & South America Key Players CRM and Customer Experience Management (CEM) Software Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players CRM and Customer Experience Management (CEM) Software Market Share (2019-2020)
Table 70. Central & South America CRM and Customer Experience Management (CEM) Software Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America CRM and Customer Experience Management (CEM) Software Market Share by Type (2015-2020)
Table 72. Central & South America CRM and Customer Experience Management (CEM) Software Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America CRM and Customer Experience Management (CEM) Software Market Share by Application (2015-2020)
Table 74. Accenture Company Details
Table 75. Accenture Business Overview
Table 76. Accenture Product
Table 77. Accenture Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 78. Accenture Recent Development
Table 79. BearingPoint Company Details
Table 80. BearingPoint Business Overview
Table 81. BearingPoint Product
Table 82. BearingPoint Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 83. BearingPoint Recent Development
Table 84. Capgemini Company Details
Table 85. Capgemini Business Overview
Table 86. Capgemini Product
Table 87. Capgemini Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 88. Capgemini Recent Development
Table 89. Cognizant Company Details
Table 90. Cognizant Business Overview
Table 91. Cognizant Product
Table 92. Cognizant Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 93. Cognizant Recent Development
Table 94. Deloitte Company Details
Table 95. Deloitte Business Overview
Table 96. Deloitte Product
Table 97. Deloitte Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 98. Deloitte Recent Development
Table 99. EY Company Details
Table 100. EY Business Overview
Table 101. EY Product
Table 102. EY Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 103. EY Recent Development
Table 104. HCL Technologies Company Details
Table 105. HCL Technologies Business Overview
Table 106. HCL Technologies Product
Table 107. HCL Technologies Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 108. HCL Technologies Recent Development
Table 109. IBM iX Business Overview
Table 110. IBM iX Product
Table 111. IBM iX Company Details
Table 112. IBM iX Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 113. IBM iX Recent Development
Table 114. Infosys Company Details
Table 115. Infosys Business Overview
Table 116. Infosys Product
Table 117. Infosys Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 118. Infosys Recent Development
Table 119. NTT DATA Company Details
Table 120. NTT DATA Business Overview
Table 121. NTT DATA Product
Table 122. NTT DATA Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 123. NTT DATA Recent Development
Table 124. Publicis.Sapient Company Details
Table 125. Publicis.Sapient Business Overview
Table 126. Publicis.Sapient Product
Table 127. Publicis.Sapient Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 128. Publicis.Sapient Recent Development
Table 129. PwC Company Details
Table 130. PwC Business Overview
Table 131. PwC Product
Table 132. PwC Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 133. PwC Recent Development
Table 134. Salesforce Success Cloud Company Details
Table 135. Salesforce Success Cloud Business Overview
Table 136. Salesforce Success Cloud Product
Table 137. Salesforce Success Cloud Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 138. Salesforce Success Cloud Recent Development
Table 139. Tata Consultancy Services Company Details
Table 140. Tata Consultancy Services Business Overview
Table 141. Tata Consultancy Services Product
Table 142. Tata Consultancy Services Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 143. Tata Consultancy Services Recent Development
Table 144. Tech Mahindra Company Details
Table 145. Tech Mahindra Business Overview
Table 146. Tech Mahindra Product
Table 147. Tech Mahindra Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 148. Tech Mahindra Recent Development
Table 149. Virtusa Company Details
Table 150. Virtusa Business Overview
Table 151. Virtusa Product
Table 152. Virtusa Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 153. Virtusa Recent Development
Table 154. Wipro Company Details
Table 155. Wipro Business Overview
Table 156. Wipro Product
Table 157. Wipro Revenue in CRM and Customer Experience Management (CEM) Software Business (2015-2020) (Million US$)
Table 158. Wipro Recent Development
Table 159. Research Programs/Design for This Report
Table 160. Key Data Information from Secondary Sources
Table 161. Key Data Information from Primary Sources
List of Figures
Figure 1. Global CRM and Customer Experience Management (CEM) Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-Based Features
Figure 3. On-Premises Features
Figure 4. Global CRM and Customer Experience Management (CEM) Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises(1000+ Users) Case Studies
Figure 6. Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure 7. Small Enterprises(1-499 Users) Case Studies
Figure 8. CRM and Customer Experience Management (CEM) Software Report Years Considered
Figure 9. Global CRM and Customer Experience Management (CEM) Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 10. Global CRM and Customer Experience Management (CEM) Software Market Share by Regions: 2020 VS 2026
Figure 11. Global CRM and Customer Experience Management (CEM) Software Market Share by Regions (2021-2026)
Figure 12. Porter's Five Forces Analysis
Figure 13. Global CRM and Customer Experience Management (CEM) Software Market Share by Players in 2019
Figure 14. Global Top CRM and Customer Experience Management (CEM) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Management (CEM) Software as of 2019
Figure 15. The Top 10 and 5 Players Market Share by CRM and Customer Experience Management (CEM) Software Revenue in 2019
Figure 16. North America CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. Europe CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. China CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Japan CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Southeast Asia CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. India CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Central & South America CRM and Customer Experience Management (CEM) Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Accenture Total Revenue (US$ Million): 2019 Compared with 2018
Figure 24. Accenture Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 25. BearingPoint Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. BearingPoint Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 27. Capgemini Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. Capgemini Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 29. Cognizant Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Cognizant Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 31. Deloitte Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Deloitte Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 33. EY Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. EY Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 35. HCL Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. HCL Technologies Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 37. IBM iX Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. IBM iX Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 39. Infosys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Infosys Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 41. NTT DATA Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. NTT DATA Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 43. Publicis.Sapient Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Publicis.Sapient Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 45. PwC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 46. PwC Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 47. Salesforce Success Cloud Total Revenue (US$ Million): 2019 Compared with 2018
Figure 48. Salesforce Success Cloud Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 49. Tata Consultancy Services Total Revenue (US$ Million): 2019 Compared with 2018
Figure 50. Tata Consultancy Services Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 51. Tech Mahindra Total Revenue (US$ Million): 2019 Compared with 2018
Figure 52. Tech Mahindra Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 53. Virtusa Total Revenue (US$ Million): 2019 Compared with 2018
Figure 54. Virtusa Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 55. Wipro Total Revenue (US$ Million): 2019 Compared with 2018
Figure 56. Wipro Revenue Growth Rate in CRM and Customer Experience Management (CEM) Software Business (2015-2020)
Figure 57. Bottom-up and Top-down Approaches for This Report
Figure 58. Data Triangulation
Figure 59. Key Executives Interviewed

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• Foremost Trends In Global Pet Care Market

The global pet care market is foretold to improve in the forthcoming years as matched to the preceding years and will showcase better sales in various market segments. It is estimated that the global pet care market will grow at a CAGR o…

• China To Review Its Food Security Laws

China has arisen as the globe’s firmest developing economy. In addition, China brags about the biggest population pool in the world. In recent times, the one child policy in the republic was terminated. This is anticipated to upsur…

Global Public and Personal Safety Industry Research Report, Growth Trends and Competitive Analysis 2023-2029

Published: 11-Jan-2024        Price: US 5600 Onwards        Pages: 177

The global Public and Personal Safety Industry market size was US$ 6,398.95 million in 2022 and is forecast to a readjusted size of US$ 18,265.36 million by 2029 with a CAGR of 16.88% during the forecast period 2023-2029. The global key companies of Public and Personal Safety Industry include Hexagon, Motorola Solutions Inc, NEC, Tyler Technologies Inc and Indra Sistemas, accounting for 24.50% market share in terms of revenues in 2022. The market research report offered here is a v......

Global Digital Watermark Technology Market Report, History and Forecast 2018-2029

Published: 11-Jan-2024        Price: US 3350 Onwards        Pages: 118

The global market for Digital Watermark Technology estimated was at US$ 111.3 million in the year 2022, is projected to reach a revised size of US$ 210.53 million by 2029, growing at a CAGR of 9.4% during the forecast period 2023-2029. North American market for Digital Watermark Technology was valued at $ 39.07 million in 2022 and will reach $ 68.79 million by 2029, at a CAGR of 8.2 % during the forecast period of 2023 through 2029. Asia-Pacific market for Digital Watermark Technol......

Global Location Based Marketing Services Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 74

The global Location Based Marketing Services market was valued at US$ 46700 million in 2023 and is anticipated to reach US$ 144870 million by 2030, witnessing a CAGR of 17.2% during The forecast period 2024-2030. North American market for Location Based Marketing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Location Based Marketing Services is estima......

Global Auto Repair and Beauty Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 72

The global Auto Repair and Beauty market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. Automotive is a key driver of this industry. According to data from The World Automobile Organization (OICA), global automobile production and sales in 2017 reached their peak in The past 10 years, at 97.3 million and 95.89 million respectively. In 2018, The global economic expansion ended, and The gl......

Global Viral Vector Development Service Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 77

The global Viral Vector Development Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Viral Vector Development Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Viral Vector Development Service is estimated to increase from......

Global Building Automation Systems (BAS) Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 85

The global Building Automation Systems (BAS) market was valued at US$ 75680 million in 2023 and is anticipated to reach US$ 143970 million by 2030, witnessing a CAGR of 9.5% during The forecast period 2024-2030. North American market for Building Automation Systems (BAS) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Building Automation Systems (BAS) is estimat......

Global SLAM in Mobile Robots and Smart AR Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 92

This report studies The SLAM Robots market, Simultaneous localization and mapping, or SLAM for short, is The process of creating a map using a robot or unmanned vehicle that navigates that environment while using The map it generates. SLAM is technique behind robot mapping or robotic cartography. The robot or vehicle plots a course in an area, but at The same time, it also has to figure out where its own self is located in The place. The process of SLAM uses a complex array of computations, algo......

Global Digital Educational Publishing Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 90

The global Digital Educational Publishing market was valued at US$ 8324.5 million in 2023 and is anticipated to reach US$ 14580 million by 2030, witnessing a CAGR of 7.9% during The forecast period 2024-2030. North American market for Digital Educational Publishing is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Digital Educational Publishing is estimated to inc......

Global Human Source Service Market Research Report 2024

Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 70

The global Human Source Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Human Source Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Human Source Service is estimated to increase from $ million in 2023 to reach $ millio......

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