Global Conversational Customer Engagement Software Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Conversational Customer Engagement Software Revenue
1.4 Market Analysis by Type
1.4.1 Global Conversational Customer Engagement Software Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Cloud-based
1.4.3 Web-based
1.5 Market by Application
1.5.1 Global Conversational Customer Engagement Software Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises
1.5.3 SMEs
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 Conversational Customer Engagement Software Market Perspective (2015-2026)
2.2 Conversational Customer Engagement Software Growth Trends by Regions
2.2.1 Conversational Customer Engagement Software Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Conversational Customer Engagement Software Historic Market Share by Regions (2015-2020)
2.2.3 Conversational Customer Engagement Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 Conversational Customer Engagement Software Market Growth Strategy
2.3.6 Primary Interviews with Key Conversational Customer Engagement Software Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Conversational Customer Engagement Software Players by Market Size
3.1.1 Global Top Conversational Customer Engagement Software Players by Revenue (2015-2020)
3.1.2 Global Conversational Customer Engagement Software Revenue Market Share by Players (2015-2020)
3.1.3 Global Conversational Customer Engagement Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Conversational Customer Engagement Software Market Concentration Ratio
3.2.1 Global Conversational Customer Engagement Software Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Conversational Customer Engagement Software Revenue in 2019
3.3 Conversational Customer Engagement Software Key Players Head office and Area Served
3.4 Key Players Conversational Customer Engagement Software Product Solution and Service
3.5 Date of Enter into Conversational Customer Engagement Software Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global Conversational Customer Engagement Software Historic Market Size by Type (2015-2020)
4.2 Global Conversational Customer Engagement Software Forecasted Market Size by Type (2021-2026)
5 Conversational Customer Engagement Software Breakdown Data by Application (2015-2026)
5.1 Global Conversational Customer Engagement Software Market Size by Application (2015-2020)
5.2 Global Conversational Customer Engagement Software Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Conversational Customer Engagement Software Market Size (2015-2020)
6.2 Conversational Customer Engagement Software Key Players in North America (2019-2020)
6.3 North America Conversational Customer Engagement Software Market Size by Type (2015-2020)
6.4 North America Conversational Customer Engagement Software Market Size by Application (2015-2020)
7 Europe
7.1 Europe Conversational Customer Engagement Software Market Size (2015-2020)
7.2 Conversational Customer Engagement Software Key Players in Europe (2019-2020)
7.3 Europe Conversational Customer Engagement Software Market Size by Type (2015-2020)
7.4 Europe Conversational Customer Engagement Software Market Size by Application (2015-2020)
8 China
8.1 China Conversational Customer Engagement Software Market Size (2015-2020)
8.2 Conversational Customer Engagement Software Key Players in China (2019-2020)
8.3 China Conversational Customer Engagement Software Market Size by Type (2015-2020)
8.4 China Conversational Customer Engagement Software Market Size by Application (2015-2020)
9 Japan
9.1 Japan Conversational Customer Engagement Software Market Size (2015-2020)
9.2 Conversational Customer Engagement Software Key Players in Japan (2019-2020)
9.3 Japan Conversational Customer Engagement Software Market Size by Type (2015-2020)
9.4 Japan Conversational Customer Engagement Software Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Conversational Customer Engagement Software Market Size (2015-2020)
10.2 Conversational Customer Engagement Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Conversational Customer Engagement Software Market Size by Type (2015-2020)
10.4 Southeast Asia Conversational Customer Engagement Software Market Size by Application (2015-2020)
11 India
11.1 India Conversational Customer Engagement Software Market Size (2015-2020)
11.2 Conversational Customer Engagement Software Key Players in India (2019-2020)
11.3 India Conversational Customer Engagement Software Market Size by Type (2015-2020)
11.4 India Conversational Customer Engagement Software Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Conversational Customer Engagement Software Market Size (2015-2020)
12.2 Conversational Customer Engagement Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Conversational Customer Engagement Software Market Size by Type (2015-2020)
12.4 Central & South America Conversational Customer Engagement Software Market Size by Application (2015-2020)
13Key Players Profiles
13.1 Intercom
13.1.1 Intercom Company Details
13.1.2 Intercom Business Overview and Its Total Revenue
13.1.3 Intercom Conversational Customer Engagement Software Introduction
13.1.4 Intercom Revenue in Conversational Customer Engagement Software Business (2015-2020))
13.1.5 Intercom Recent Development
13.2 Drift
13.2.1 Drift Company Details
13.2.2 Drift Business Overview and Its Total Revenue
13.2.3 Drift Conversational Customer Engagement Software Introduction
13.2.4 Drift Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.2.5 Drift Recent Development
13.3 Freshdesk
13.3.1 Freshdesk Company Details
13.3.2 Freshdesk Business Overview and Its Total Revenue
13.3.3 Freshdesk Conversational Customer Engagement Software Introduction
13.3.4 Freshdesk Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.3.5 Freshdesk Recent Development
13.4 Dixa
13.4.1 Dixa Company Details
13.4.2 Dixa Business Overview and Its Total Revenue
13.4.3 Dixa Conversational Customer Engagement Software Introduction
13.4.4 Dixa Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.4.5 Dixa Recent Development
13.5 Kustomer
13.5.1 Kustomer Company Details
13.5.2 Kustomer Business Overview and Its Total Revenue
13.5.3 Kustomer Conversational Customer Engagement Software Introduction
13.5.4 Kustomer Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.5.5 Kustomer Recent Development
13.6 HubSpot
13.6.1 HubSpot Company Details
13.6.2 HubSpot Business Overview and Its Total Revenue
13.6.3 HubSpot Conversational Customer Engagement Software Introduction
13.6.4 HubSpot Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.6.5 HubSpot Recent Development
13.7 Crisp Software
13.7.1 Crisp Software Company Details
13.7.2 Crisp Software Business Overview and Its Total Revenue
13.7.3 Crisp Software Conversational Customer Engagement Software Introduction
13.7.4 Crisp Software Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.7.5 Crisp Software Recent Development
13.8 Avaya
13.8.1 Avaya Company Details
13.8.2 Avaya Business Overview and Its Total Revenue
13.8.3 Avaya Conversational Customer Engagement Software Introduction
13.8.4 Avaya Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.8.5 Avaya Recent Development
13.9 Gladly
13.9.1 Gladly Company Details
13.9.2 Gladly Business Overview and Its Total Revenue
13.9.3 Gladly Conversational Customer Engagement Software Introduction
13.9.4 Gladly Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.9.5 Gladly Recent Development
13.10 Sonar
13.10.1 Sonar Company Details
13.10.2 Sonar Business Overview and Its Total Revenue
13.10.3 Sonar Conversational Customer Engagement Software Introduction
13.10.4 Sonar Revenue in Conversational Customer Engagement Software Business (2015-2020)
13.10.5 Sonar Recent Development
13.11 RingCentral
10.11.1 RingCentral Company Details
10.11.2 RingCentral Business Overview and Its Total Revenue
10.11.3 RingCentral Conversational Customer Engagement Software Introduction
10.11.4 RingCentral Revenue in Conversational Customer Engagement Software Business (2015-2020)
10.11.5 RingCentral Recent Development
13.12 ContactEngine
10.12.1 ContactEngine Company Details
10.12.2 ContactEngine Business Overview and Its Total Revenue
10.12.3 ContactEngine Conversational Customer Engagement Software Introduction
10.12.4 ContactEngine Revenue in Conversational Customer Engagement Software Business (2015-2020)
10.12.5 ContactEngine Recent Development
13.13 Quiq
10.13.1 Quiq Company Details
10.13.2 Quiq Business Overview and Its Total Revenue
10.13.3 Quiq Conversational Customer Engagement Software Introduction
10.13.4 Quiq Revenue in Conversational Customer Engagement Software Business (2015-2020)
10.13.5 Quiq Recent Development
13.14 Radiance Labs
10.14.1 Radiance Labs Company Details
10.14.2 Radiance Labs Business Overview and Its Total Revenue
10.14.3 Radiance Labs Conversational Customer Engagement Software Introduction
10.14.4 Radiance Labs Revenue in Conversational Customer Engagement Software Business (2015-2020)
10.14.5 Radiance Labs Recent Development
14Analyst's Viewpoints/Conclusions
15Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of TablesTable 1. Conversational Customer Engagement Software Key Market Segments
Table 2. Key Players Covered: Ranking by Conversational Customer Engagement Software Revenue
Table 3. Ranking of Global Top Conversational Customer Engagement Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Conversational Customer Engagement Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-based
Table 6. Key Players of Web-based
Table 7. Global Conversational Customer Engagement Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Conversational Customer Engagement Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Conversational Customer Engagement Software Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Conversational Customer Engagement Software Market Share by Regions (2015-2020)
Table 11. Global Conversational Customer Engagement Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Conversational Customer Engagement Software Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Conversational Customer Engagement Software Market Growth Strategy
Table 17. Main Points Interviewed from Key Conversational Customer Engagement Software Players
Table 18. Global Conversational Customer Engagement Software Revenue by Players (2015-2020) (Million US$)
Table 19. Global Conversational Customer Engagement Software Market Share by Players (2015-2020)
Table 20. Global Top Conversational Customer Engagement Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Conversational Customer Engagement Software as of 2019)
Table 21. Global Conversational Customer Engagement Software by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Conversational Customer Engagement Software Product Solution and Service
Table 24. Date of Enter into Conversational Customer Engagement Software Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 27. Global Conversational Customer Engagement Software Market Size Share by Type (2015-2020)
Table 28. Global Conversational Customer Engagement Software Revenue Market Share by Type (2021-2026)
Table 29. Global Conversational Customer Engagement Software Market Size Share by Application (2015-2020)
Table 30. Global Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 31. Global Conversational Customer Engagement Software Market Size Share by Application (2021-2026)
Table 32. North America Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 34. North America Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 35. North America Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 36. North America Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 37. North America Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 38. Europe Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 40. Europe Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 42. Europe Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 44. China Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 45. China Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 46. China Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 47. China Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 48. China Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 49. China Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 50. Japan Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 52. Japan Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 54. Japan Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 58. Southeast Asia Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 60. Southeast Asia Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 62. India Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 63. India Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 64. India Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 65. India Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 66. India Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 67. India Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Conversational Customer Engagement Software Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Conversational Customer Engagement Software Market Share (2019-2020)
Table 70. Central & South America Conversational Customer Engagement Software Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Conversational Customer Engagement Software Market Share by Type (2015-2020)
Table 72. Central & South America Conversational Customer Engagement Software Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Conversational Customer Engagement Software Market Share by Application (2015-2020)
Table 74. Intercom Company Details
Table 75. Intercom Business Overview
Table 76. Intercom Product
Table 77. Intercom Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 78. Intercom Recent Development
Table 79. Drift Company Details
Table 80. Drift Business Overview
Table 81. Drift Product
Table 82. Drift Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 83. Drift Recent Development
Table 84. Freshdesk Company Details
Table 85. Freshdesk Business Overview
Table 86. Freshdesk Product
Table 87. Freshdesk Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 88. Freshdesk Recent Development
Table 89. Dixa Company Details
Table 90. Dixa Business Overview
Table 91. Dixa Product
Table 92. Dixa Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 93. Dixa Recent Development
Table 94. Kustomer Company Details
Table 95. Kustomer Business Overview
Table 96. Kustomer Product
Table 97. Kustomer Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 98. Kustomer Recent Development
Table 99. HubSpot Company Details
Table 100. HubSpot Business Overview
Table 101. HubSpot Product
Table 102. HubSpot Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 103. HubSpot Recent Development
Table 104. Crisp Software Company Details
Table 105. Crisp Software Business Overview
Table 106. Crisp Software Product
Table 107. Crisp Software Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 108. Crisp Software Recent Development
Table 109. Avaya Business Overview
Table 110. Avaya Product
Table 111. Avaya Company Details
Table 112. Avaya Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 113. Avaya Recent Development
Table 114. Gladly Company Details
Table 115. Gladly Business Overview
Table 116. Gladly Product
Table 117. Gladly Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 118. Gladly Recent Development
Table 119. Sonar Company Details
Table 120. Sonar Business Overview
Table 121. Sonar Product
Table 122. Sonar Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 123. Sonar Recent Development
Table 124. RingCentral Company Details
Table 125. RingCentral Business Overview
Table 126. RingCentral Product
Table 127. RingCentral Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 128. RingCentral Recent Development
Table 129. ContactEngine Company Details
Table 130. ContactEngine Business Overview
Table 131. ContactEngine Product
Table 132. ContactEngine Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 133. ContactEngine Recent Development
Table 134. Quiq Company Details
Table 135. Quiq Business Overview
Table 136. Quiq Product
Table 137. Quiq Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 138. Quiq Recent Development
Table 139. Radiance Labs Company Details
Table 140. Radiance Labs Business Overview
Table 141. Radiance Labs Product
Table 142. Radiance Labs Revenue in Conversational Customer Engagement Software Business (2015-2020) (Million US$)
Table 143. Radiance Labs Recent Development
Table 144. Research Programs/Design for This Report
Table 145. Key Data Information from Secondary Sources
Table 146. Key Data Information from Primary Sources
List of FiguresFigure 1. Global Conversational Customer Engagement Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-based Features
Figure 3. Web-based Features
Figure 4. Global Conversational Customer Engagement Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises Case Studies
Figure 6. SMEs Case Studies
Figure 7. Conversational Customer Engagement Software Report Years Considered
Figure 8. Global Conversational Customer Engagement Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Conversational Customer Engagement Software Market Share by Regions: 2020 VS 2026
Figure 10. Global Conversational Customer Engagement Software Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Conversational Customer Engagement Software Market Share by Players in 2019
Figure 13. Global Top Conversational Customer Engagement Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Conversational Customer Engagement Software as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Conversational Customer Engagement Software Revenue in 2019
Figure 15. North America Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Conversational Customer Engagement Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Intercom Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Intercom Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 24. Drift Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Drift Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 26. Freshdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Freshdesk Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 28. Dixa Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. Dixa Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 30. Kustomer Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Kustomer Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 32. HubSpot Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. HubSpot Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 34. Crisp Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Crisp Software Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 36. Avaya Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. Avaya Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 38. Gladly Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Gladly Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 40. Sonar Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Sonar Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 42. RingCentral Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. RingCentral Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 44. ContactEngine Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. ContactEngine Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 46. Quiq Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Quiq Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 48. Radiance Labs Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Radiance Labs Revenue Growth Rate in Conversational Customer Engagement Software Business (2015-2020)
Figure 50. Bottom-up and Top-down Approaches for This Report
Figure 51. Data Triangulation
Figure 52. Key Executives Interviewed