Global BPO in Public Market Research Report 2023

Global BPO in Public Market Research Report 2023

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO in Public Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 F&A Outsourcing
1.2.3 CRM BPO
1.2.4 HR Outsourcing
1.2.5 Procurement Outsourcing
1.3 Market by Application
1.3.1 Global BPO in Public Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 Military
1.3.3 Police
1.3.4 Public Education
1.3.5 Public Transit
1.3.6 Healthcare Services
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 Global Growth Trends
2.1 Global BPO in Public Market Perspective (2018-2029)
2.2 BPO in Public Growth Trends by Region
2.2.1 Global BPO in Public Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 BPO in Public Historic Market Size by Region (2018-2023)
2.2.3 BPO in Public Forecasted Market Size by Region (2024-2029)
2.3 BPO in Public Market Dynamics
2.3.1 BPO in Public Industry Trends
2.3.2 BPO in Public Market Drivers
2.3.3 BPO in Public Market Challenges
2.3.4 BPO in Public Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top BPO in Public Players by Revenue
3.1.1 Global Top BPO in Public Players by Revenue (2018-2023)
3.1.2 Global BPO in Public Revenue Market Share by Players (2018-2023)
3.2 Global BPO in Public Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by BPO in Public Revenue
3.4 Global BPO in Public Market Concentration Ratio
3.4.1 Global BPO in Public Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO in Public Revenue in 2022
3.5 BPO in Public Key Players Head office and Area Served
3.6 Key Players BPO in Public Product Solution and Service
3.7 Date of Enter into BPO in Public Market
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO in Public Breakdown Data by Type
4.1 Global BPO in Public Historic Market Size by Type (2018-2023)
4.2 Global BPO in Public Forecasted Market Size by Type (2024-2029)
5 BPO in Public Breakdown Data by Application
5.1 Global BPO in Public Historic Market Size by Application (2018-2023)
5.2 Global BPO in Public Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America BPO in Public Market Size (2018-2029)
6.2 North America BPO in Public Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America BPO in Public Market Size by Country (2018-2023)
6.4 North America BPO in Public Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe BPO in Public Market Size (2018-2029)
7.2 Europe BPO in Public Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe BPO in Public Market Size by Country (2018-2023)
7.4 Europe BPO in Public Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific BPO in Public Market Size (2018-2029)
8.2 Asia-Pacific BPO in Public Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific BPO in Public Market Size by Region (2018-2023)
8.4 Asia-Pacific BPO in Public Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America BPO in Public Market Size (2018-2029)
9.2 Latin America BPO in Public Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America BPO in Public Market Size by Country (2018-2023)
9.4 Latin America BPO in Public Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa BPO in Public Market Size (2018-2029)
10.2 Middle East & Africa BPO in Public Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa BPO in Public Market Size by Country (2018-2023)
10.4 Middle East & Africa BPO in Public Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Detail
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO in Public Introduction
11.1.4 Accenture Revenue in BPO in Public Business (2018-2023)
11.1.5 Accenture Recent Development
11.2 Capgemini
11.2.1 Capgemini Company Detail
11.2.2 Capgemini Business Overview
11.2.3 Capgemini BPO in Public Introduction
11.2.4 Capgemini Revenue in BPO in Public Business (2018-2023)
11.2.5 Capgemini Recent Development
11.3 IBM
11.3.1 IBM Company Detail
11.3.2 IBM Business Overview
11.3.3 IBM BPO in Public Introduction
11.3.4 IBM Revenue in BPO in Public Business (2018-2023)
11.3.5 IBM Recent Development
11.4 Serco Global Services
11.4.1 Serco Global Services Company Detail
11.4.2 Serco Global Services Business Overview
11.4.3 Serco Global Services BPO in Public Introduction
11.4.4 Serco Global Services Revenue in BPO in Public Business (2018-2023)
11.4.5 Serco Global Services Recent Development
11.5 TCS
11.5.1 TCS Company Detail
11.5.2 TCS Business Overview
11.5.3 TCS BPO in Public Introduction
11.5.4 TCS Revenue in BPO in Public Business (2018-2023)
11.5.5 TCS Recent Development
11.6 Unisys
11.6.1 Unisys Company Detail
11.6.2 Unisys Business Overview
11.6.3 Unisys BPO in Public Introduction
11.6.4 Unisys Revenue in BPO in Public Business (2018-2023)
11.6.5 Unisys Recent Development
11.7 Wipro
11.7.1 Wipro Company Detail
11.7.2 Wipro Business Overview
11.7.3 Wipro BPO in Public Introduction
11.7.4 Wipro Revenue in BPO in Public Business (2018-2023)
11.7.5 Wipro Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global BPO in Public Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029
Table 2. Key Players of F&A Outsourcing
Table 3. Key Players of CRM BPO
Table 4. Key Players of HR Outsourcing
Table 5. Key Players of Procurement Outsourcing
Table 6. Global BPO in Public Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029
Table 7. Global BPO in Public Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
Table 8. Global BPO in Public Market Size by Region (2018-2023) & (US$ Million)
Table 9. Global BPO in Public Market Share by Region (2018-2023)
Table 10. Global BPO in Public Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 11. Global BPO in Public Market Share by Region (2024-2029)
Table 12. BPO in Public Market Trends
Table 13. BPO in Public Market Drivers
Table 14. BPO in Public Market Challenges
Table 15. BPO in Public Market Restraints
Table 16. Global BPO in Public Revenue by Players (2018-2023) & (US$ Million)
Table 17. Global BPO in Public Market Share by Players (2018-2023)
Table 18. Global Top BPO in Public Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO in Public as of 2022)
Table 19. Ranking of Global Top BPO in Public Companies by Revenue (US$ Million) in 2022
Table 20. Global 5 Largest Players Market Share by BPO in Public Revenue (CR5 and HHI) & (2018-2023)
Table 21. Key Players Headquarters and Area Served
Table 22. Key Players BPO in Public Product Solution and Service
Table 23. Date of Enter into BPO in Public Market
Table 24. Mergers & Acquisitions, Expansion Plans
Table 25. Global BPO in Public Market Size by Type (2018-2023) & (US$ Million)
Table 26. Global BPO in Public Revenue Market Share by Type (2018-2023)
Table 27. Global BPO in Public Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 28. Global BPO in Public Revenue Market Share by Type (2024-2029)
Table 29. Global BPO in Public Market Size by Application (2018-2023) & (US$ Million)
Table 30. Global BPO in Public Revenue Market Share by Application (2018-2023)
Table 31. Global BPO in Public Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 32. Global BPO in Public Revenue Market Share by Application (2024-2029)
Table 33. North America BPO in Public Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 34. North America BPO in Public Market Size by Country (2018-2023) & (US$ Million)
Table 35. North America BPO in Public Market Size by Country (2024-2029) & (US$ Million)
Table 36. Europe BPO in Public Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 37. Europe BPO in Public Market Size by Country (2018-2023) & (US$ Million)
Table 38. Europe BPO in Public Market Size by Country (2024-2029) & (US$ Million)
Table 39. Asia-Pacific BPO in Public Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029
Table 40. Asia-Pacific BPO in Public Market Size by Region (2018-2023) & (US$ Million)
Table 41. Asia-Pacific BPO in Public Market Size by Region (2024-2029) & (US$ Million)
Table 42. Latin America BPO in Public Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 43. Latin America BPO in Public Market Size by Country (2018-2023) & (US$ Million)
Table 44. Latin America BPO in Public Market Size by Country (2024-2029) & (US$ Million)
Table 45. Middle East & Africa BPO in Public Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 46. Middle East & Africa BPO in Public Market Size by Country (2018-2023) & (US$ Million)
Table 47. Middle East & Africa BPO in Public Market Size by Country (2024-2029) & (US$ Million)
Table 48. Accenture Company Detail
Table 49. Accenture Business Overview
Table 50. Accenture BPO in Public Product
Table 51. Accenture Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 52. Accenture Recent Development
Table 53. Capgemini Company Detail
Table 54. Capgemini Business Overview
Table 55. Capgemini BPO in Public Product
Table 56. Capgemini Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 57. Capgemini Recent Development
Table 58. IBM Company Detail
Table 59. IBM Business Overview
Table 60. IBM BPO in Public Product
Table 61. IBM Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 62. IBM Recent Development
Table 63. Serco Global Services Company Detail
Table 64. Serco Global Services Business Overview
Table 65. Serco Global Services BPO in Public Product
Table 66. Serco Global Services Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 67. Serco Global Services Recent Development
Table 68. TCS Company Detail
Table 69. TCS Business Overview
Table 70. TCS BPO in Public Product
Table 71. TCS Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 72. TCS Recent Development
Table 73. Unisys Company Detail
Table 74. Unisys Business Overview
Table 75. Unisys BPO in Public Product
Table 76. Unisys Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 77. Unisys Recent Development
Table 78. Wipro Company Detail
Table 79. Wipro Business Overview
Table 80. Wipro BPO in Public Product
Table 81. Wipro Revenue in BPO in Public Business (2018-2023) & (US$ Million)
Table 82. Wipro Recent Development
Table 83. Research Programs/Design for This Report
Table 84. Key Data Information from Secondary Sources
Table 85. Key Data Information from Primary Sources
List of Figures
Figure 1. Global BPO in Public Market Size Comparison by Type (2023-2029) & (US$ Million)
Figure 2. Global BPO in Public Market Share by Type: 2022 VS 2029
Figure 3. F&A Outsourcing Features
Figure 4. CRM BPO Features
Figure 5. HR Outsourcing Features
Figure 6. Procurement Outsourcing Features
Figure 7. Global BPO in Public Market Size Comparison by Application (2023-2029) & (US$ Million)
Figure 8. Global BPO in Public Market Share by Application: 2022 VS 2029
Figure 9. Military Case Studies
Figure 10. Police Case Studies
Figure 11. Public Education Case Studies
Figure 12. Public Transit Case Studies
Figure 13. Healthcare Services Case Studies
Figure 14. Others Case Studies
Figure 15. BPO in Public Report Years Considered
Figure 16. Global BPO in Public Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 17. Global BPO in Public Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 18. Global BPO in Public Market Share by Region: 2022 VS 2029
Figure 19. Global BPO in Public Market Share by Players in 2022
Figure 20. Global Top BPO in Public Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO in Public as of 2022)
Figure 21. The Top 10 and 5 Players Market Share by BPO in Public Revenue in 2022
Figure 22. North America BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. North America BPO in Public Market Share by Country (2018-2029)
Figure 24. United States BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 25. Canada BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 26. Europe BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. Europe BPO in Public Market Share by Country (2018-2029)
Figure 28. Germany BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. France BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 30. U.K. BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 31. Italy BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 32. Russia BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. Nordic Countries BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 34. Asia-Pacific BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Asia-Pacific BPO in Public Market Share by Region (2018-2029)
Figure 36. China BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Japan BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. South Korea BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 39. Southeast Asia BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 40. India BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 41. Australia BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 42. Latin America BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 43. Latin America BPO in Public Market Share by Country (2018-2029)
Figure 44. Mexico BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 45. Brazil BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 46. Middle East & Africa BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. Middle East & Africa BPO in Public Market Share by Country (2018-2029)
Figure 48. Turkey BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. Saudi Arabia BPO in Public Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 50. Accenture Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 51. Capgemini Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 52. IBM Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 53. Serco Global Services Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 54. TCS Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 55. Unisys Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 56. Wipro Revenue Growth Rate in BPO in Public Business (2018-2023)
Figure 57. Bottom-up and Top-down Approaches for This Report
Figure 58. Data Triangulation
Figure 59. Key Executives Interviewed

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