Global Interactive Voice Response Market Size, Status and Forecast 2021-2027

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Date: 15-Jul-2021
No. of pages: 105
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Market Analysis and Insights: Global Interactive Voice Response Market

The global Interactive Voice Response market size is projected to reach US$ 4499.8 million by 2027, from US$ 3438.5 million in 2020, at a CAGR of 3.9% during 2021-2027.

With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Interactive Voice Response market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Interactive Voice Response market in terms of revenue.

On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Interactive Voice Response market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Interactive Voice Response market.

Global Interactive Voice Response Scope and Market Size

Interactive Voice Response market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in the global Interactive Voice Response market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

Segment by Type

- Speech Based

- Touch-tone Based

Segment by Application

- BFSI

- Travel and Hospitality

- Pharma and Healthcare

- Telecommunications

- Government and Public Sector

- Transportation and Logistics

By Region

- North America

- - U.S.

- - Canada

- Europe

- - Germany

- - France

- - U.K.

- - Italy

- - Russia

- - Nordic

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia

- Latin America

- - Mexico

- - Brazil

- - Rest of Latin America

- Middle East & Africa

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of MEA

By Company

- inContact Inc.

- Nuance Communications, Inc.

- Genesys Telecommunication Laboratories, Inc.

- AT&T Inc.

- Avaya Inc.

- Aspect Software Parent, Inc.

- Verizon Communications Inc.

- Five9, Inc.

- Cisco Systems, Inc.

- Convergys Corporation

- West Corporation

- IVR Lab

- NewVoiceMedia

Global Interactive Voice Response Market Size, Status and Forecast 2021-2027

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Interactive Voice Response Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.2.2 Speech Based
1.2.3 Touch-tone Based
1.3 Market by Application
1.3.1 Global Interactive Voice Response Market Share by Application: 2016 VS 2021 VS 2027
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Interactive Voice Response Market Perspective (2016-2027)
2.2 Interactive Voice Response Growth Trends by Regions
2.2.1 Interactive Voice Response Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Interactive Voice Response Historic Market Share by Regions (2016-2021)
2.2.3 Interactive Voice Response Forecasted Market Size by Regions (2022-2027)
2.3 Interactive Voice Response Industry Dynamic
2.3.1 Interactive Voice Response Market Trends
2.3.2 Interactive Voice Response Market Drivers
2.3.3 Interactive Voice Response Market Challenges
2.3.4 Interactive Voice Response Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Interactive Voice Response Players by Revenue
3.1.1 Global Top Interactive Voice Response Players by Revenue (2016-2021)
3.1.2 Global Interactive Voice Response Revenue Market Share by Players (2016-2021)
3.2 Global Interactive Voice Response Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Interactive Voice Response Revenue
3.4 Global Interactive Voice Response Market Concentration Ratio
3.4.1 Global Interactive Voice Response Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response Revenue in 2020
3.5 Interactive Voice Response Key Players Head office and Area Served
3.6 Key Players Interactive Voice Response Product Solution and Service
3.7 Date of Enter into Interactive Voice Response Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Interactive Voice Response Breakdown Data by Type
4.1 Global Interactive Voice Response Historic Market Size by Type (2016-2021)
4.2 Global Interactive Voice Response Forecasted Market Size by Type (2022-2027)
5 Interactive Voice Response Breakdown Data by Application
5.1 Global Interactive Voice Response Historic Market Size by Application (2016-2021)
5.2 Global Interactive Voice Response Forecasted Market Size by Application (2022-2027)
6 North America
6.1 North America Interactive Voice Response Market Size (2016-2027)
6.2 North America Interactive Voice Response Market Size by Type
6.2.1 North America Interactive Voice Response Market Size by Type (2016-2021)
6.2.2 North America Interactive Voice Response Market Size by Type (2022-2027)
6.2.3 North America Interactive Voice Response Market Size by Type (2016-2027)
6.3 North America Interactive Voice Response Market Size by Application
6.3.1 North America Interactive Voice Response Market Size by Application (2016-2021)
6.3.2 North America Interactive Voice Response Market Size by Application (2022-2027)
6.3.3 North America Interactive Voice Response Market Size by Application (2016-2027)
6.4 North America Interactive Voice Response Market Size by Country
6.4.1 North America Interactive Voice Response Market Size by Country (2016-2021)
6.4.2 North America Interactive Voice Response Market Size by Country (2022-2027)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe Interactive Voice Response Market Size (2016-2027)
7.2 Europe Interactive Voice Response Market Size by Type
7.2.1 Europe Interactive Voice Response Market Size by Type (2016-2021)
7.2.2 Europe Interactive Voice Response Market Size by Type (2022-2027)
7.2.3 Europe Interactive Voice Response Market Size by Type (2016-2027)
7.3 Europe Interactive Voice Response Market Size by Application
7.3.1 Europe Interactive Voice Response Market Size by Application (2016-2021)
7.3.2 Europe Interactive Voice Response Market Size by Application (2022-2027)
7.3.3 Europe Interactive Voice Response Market Size by Application (2016-2027)
7.4 Europe Interactive Voice Response Market Size by Country
7.4.1 Europe Interactive Voice Response Market Size by Country (2016-2021)
7.4.2 Europe Interactive Voice Response Market Size by Country (2022-2027)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic
8 Asia-Pacific
8.1 Asia-Pacific Interactive Voice Response Market Size (2016-2027)
8.2 Asia-Pacific Interactive Voice Response Market Size by Type
8.2.1 Asia-Pacific Interactive Voice Response Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Interactive Voice Response Market Size by Type (2022-2027)
8.2.3 Asia-Pacific Interactive Voice Response Market Size by Type (2016-2027)
8.3 Asia-Pacific Interactive Voice Response Market Size by Application
8.3.1 Asia-Pacific Interactive Voice Response Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Interactive Voice Response Market Size by Application (2022-2027)
8.3.3 Asia-Pacific Interactive Voice Response Market Size by Application (2016-2027)
8.4 Asia-Pacific Interactive Voice Response Market Size by Region
8.4.1 Asia-Pacific Interactive Voice Response Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Interactive Voice Response Market Size by Region (2022-2027)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Interactive Voice Response Market Size (2016-2027)
9.2 Latin America Interactive Voice Response Market Size by Type
9.2.1 Latin America Interactive Voice Response Market Size by Type (2016-2021)
9.2.2 Latin America Interactive Voice Response Market Size by Type (2022-2027)
9.2.3 Latin America Interactive Voice Response Market Size by Type (2016-2027)
9.3 Latin America Interactive Voice Response Market Size by Application
9.3.1 Latin America Interactive Voice Response Market Size by Application (2016-2021)
9.3.2 Latin America Interactive Voice Response Market Size by Application (2022-2027)
9.3.3 Latin America Interactive Voice Response Market Size by Application (2016-2027)
9.4 Latin America Interactive Voice Response Market Size by Country
9.4.1 Latin America Interactive Voice Response Market Size by Country (2016-2021)
9.4.2 Latin America Interactive Voice Response Market Size by Country (2022-2027)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Interactive Voice Response Market Size (2016-2027)
10.2 Middle East & Africa Interactive Voice Response Market Size by Type
10.2.1 Middle East & Africa Interactive Voice Response Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Interactive Voice Response Market Size by Type (2022-2027)
10.2.3 Middle East & Africa Interactive Voice Response Market Size by Type (2016-2027)
10.3 Middle East & Africa Interactive Voice Response Market Size by Application
10.3.1 Middle East & Africa Interactive Voice Response Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Interactive Voice Response Market Size by Application (2022-2027)
10.3.3 Middle East & Africa Interactive Voice Response Market Size by Application (2016-2027)
10.4 Middle East & Africa Interactive Voice Response Market Size by Country
10.4.1 Middle East & Africa Interactive Voice Response Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Interactive Voice Response Market Size by Country (2022-2027)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 inContact Inc.
11.1.1 inContact Inc. Company Details
11.1.2 inContact Inc. Business Overview
11.1.3 inContact Inc. Interactive Voice Response Introduction
11.1.4 inContact Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.1.5 inContact Inc. Recent Development
11.2 Nuance Communications, Inc.
11.2.1 Nuance Communications, Inc. Company Details
11.2.2 Nuance Communications, Inc. Business Overview
11.2.3 Nuance Communications, Inc. Interactive Voice Response Introduction
11.2.4 Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.2.5 Nuance Communications, Inc. Recent Development
11.3 Genesys Telecommunication Laboratories, Inc.
11.3.1 Genesys Telecommunication Laboratories, Inc. Company Details
11.3.2 Genesys Telecommunication Laboratories, Inc. Business Overview
11.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Introduction
11.3.4 Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.3.5 Genesys Telecommunication Laboratories, Inc. Recent Development
11.4 AT&T Inc.
11.4.1 AT&T Inc. Company Details
11.4.2 AT&T Inc. Business Overview
11.4.3 AT&T Inc. Interactive Voice Response Introduction
11.4.4 AT&T Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.4.5 AT&T Inc. Recent Development
11.5 Avaya Inc.
11.5.1 Avaya Inc. Company Details
11.5.2 Avaya Inc. Business Overview
11.5.3 Avaya Inc. Interactive Voice Response Introduction
11.5.4 Avaya Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.5.5 Avaya Inc. Recent Development
11.6 Aspect Software Parent, Inc.
11.6.1 Aspect Software Parent, Inc. Company Details
11.6.2 Aspect Software Parent, Inc. Business Overview
11.6.3 Aspect Software Parent, Inc. Interactive Voice Response Introduction
11.6.4 Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.6.5 Aspect Software Parent, Inc. Recent Development
11.7 Verizon Communications Inc.
11.7.1 Verizon Communications Inc. Company Details
11.7.2 Verizon Communications Inc. Business Overview
11.7.3 Verizon Communications Inc. Interactive Voice Response Introduction
11.7.4 Verizon Communications Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.7.5 Verizon Communications Inc. Recent Development
11.8 Five9, Inc.
11.8.1 Five9, Inc. Company Details
11.8.2 Five9, Inc. Business Overview
11.8.3 Five9, Inc. Interactive Voice Response Introduction
11.8.4 Five9, Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.8.5 Five9, Inc. Recent Development
11.9 Cisco Systems, Inc.
11.9.1 Cisco Systems, Inc. Company Details
11.9.2 Cisco Systems, Inc. Business Overview
11.9.3 Cisco Systems, Inc. Interactive Voice Response Introduction
11.9.4 Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2016-2021)
11.9.5 Cisco Systems, Inc. Recent Development
11.10 Convergys Corporation
11.10.1 Convergys Corporation Company Details
11.10.2 Convergys Corporation Business Overview
11.10.3 Convergys Corporation Interactive Voice Response Introduction
11.10.4 Convergys Corporation Revenue in Interactive Voice Response Business (2016-2021)
11.10.5 Convergys Corporation Recent Development
11.11 West Corporation
11.11.1 West Corporation Company Details
11.11.2 West Corporation Business Overview
11.11.3 West Corporation Interactive Voice Response Introduction
11.11.4 West Corporation Revenue in Interactive Voice Response Business (2016-2021)
11.11.5 West Corporation Recent Development
11.12 IVR Lab
11.12.1 IVR Lab Company Details
11.12.2 IVR Lab Business Overview
11.12.3 IVR Lab Interactive Voice Response Introduction
11.12.4 IVR Lab Revenue in Interactive Voice Response Business (2016-2021)
11.12.5 IVR Lab Recent Development
11.13 NewVoiceMedia
11.13.1 NewVoiceMedia Company Details
11.13.2 NewVoiceMedia Business Overview
11.13.3 NewVoiceMedia Interactive Voice Response Introduction
11.13.4 NewVoiceMedia Revenue in Interactive Voice Response Business (2016-2021)
11.13.5 NewVoiceMedia Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Interactive Voice Response Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
Table 2. Key Players of Speech Based
Table 3. Key Players of Touch-tone Based
Table 4. Global Interactive Voice Response Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
Table 5. Global Interactive Voice Response Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
Table 6. Global Interactive Voice Response Market Size by Regions (2016-2021) & (US$ Million)
Table 7. Global Interactive Voice Response Market Share by Regions (2016-2021)
Table 8. Global Interactive Voice Response Forecasted Market Size by Regions (2022-2027) & (US$ Million)
Table 9. Global Interactive Voice Response Market Share by Regions (2022-2027)
Table 10. Interactive Voice Response Market Trends
Table 11. Interactive Voice Response Market Drivers
Table 12. Interactive Voice Response Market Challenges
Table 13. Interactive Voice Response Market Restraints
Table 14. Global Interactive Voice Response Revenue by Players (2016-2021) & (US$ Million)
Table 15. Global Interactive Voice Response Market Share by Players (2016-2021)
Table 16. Global Top Interactive Voice Response Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Voice Response as of 2020)
Table 17. Ranking of Global Top Interactive Voice Response Companies by Revenue (US$ Million) in 2020
Table 18. Global 5 Largest Players Market Share by Interactive Voice Response Revenue (CR5 and HHI) & (2016-2021)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Interactive Voice Response Product Solution and Service
Table 21. Date of Enter into Interactive Voice Response Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 24. Global Interactive Voice Response Revenue Market Share by Type (2016-2021)
Table 25. Global Interactive Voice Response Forecasted Market Size by Type (2022-2027) (US$ Million)
Table 26. Global Interactive Voice Response Revenue Market Share by Type (2022-2027) & (US$ Million)
Table 27. Global Interactive Voice Response Market Size Share by Application (2016-2021) & (US$ Million)
Table 28. Global Interactive Voice Response Revenue Market Share by Application (2016-2021)
Table 29. Global Interactive Voice Response Forecasted Market Size by Application (2022-2027) (US$ Million)
Table 30. Global Interactive Voice Response Revenue Market Share by Application (2022-2027) & (US$ Million)
Table 31. North America Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 32. North America Interactive Voice Response Market Size by Type (2022-2027) & (US$ Million)
Table 33. North America Interactive Voice Response Market Size by Application (2016-2021) (US$ Million)
Table 34. North America Interactive Voice Response Market Size by Application (2022-2027) & (US$ Million)
Table 35. North America Interactive Voice Response Market Size by Country (2016-2021) & (US$ Million)
Table 36. North America Interactive Voice Response Market Size by Country (2022-2027) & (US$ Million)
Table 37. Europe Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 38. Europe Interactive Voice Response Market Size by Type (2022-2027) & (US$ Million)
Table 39. Europe Interactive Voice Response Market Size by Application (2016-2021) (US$ Million)
Table 40. Europe Interactive Voice Response Market Size by Application (2022-2027) & (US$ Million)
Table 41. Europe Interactive Voice Response Market Size by Country (2016-2021) & (US$ Million)
Table 42. Europe Interactive Voice Response Market Size by Country (2022-2027) & (US$ Million)
Table 43. Asia-Pacific Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 44. Asia-Pacific Interactive Voice Response Market Size by Type (2022-2027) & (US$ Million)
Table 45. Asia-Pacific Interactive Voice Response Market Size by Application (2016-2021) (US$ Million)
Table 46. Asia-Pacific Interactive Voice Response Market Size by Application (2022-2027) & (US$ Million)
Table 47. Asia-Pacific Interactive Voice Response Market Size by Region (2016-2021) & (US$ Million)
Table 48. Asia-Pacific Interactive Voice Response Market Size by Region (2022-2027) & (US$ Million)
Table 49. Latin America Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 50. Latin America Interactive Voice Response Market Size by Type (2022-2027) & (US$ Million)
Table 51. Latin America Interactive Voice Response Market Size by Application (2016-2021) (US$ Million)
Table 52. Latin America Interactive Voice Response Market Size by Application (2022-2027) & (US$ Million)
Table 53. Latin America Interactive Voice Response Market Size by Country (2016-2021) & (US$ Million)
Table 54. Latin America Interactive Voice Response Market Size by Country (2022-2027) & (US$ Million)
Table 55. Middle East & Africa Interactive Voice Response Market Size by Type (2016-2021) (US$ Million)
Table 56. Middle East & Africa Interactive Voice Response Market Size by Type (2022-2027) & (US$ Million)
Table 57. Middle East & Africa Interactive Voice Response Market Size by Application (2016-2021) (US$ Million)
Table 58. Middle East & Africa Interactive Voice Response Market Size by Application (2022-2027) & (US$ Million)
Table 59. Middle East & Africa Interactive Voice Response Market Size by Country (2016-2021) & (US$ Million)
Table 60. Middle East & Africa Interactive Voice Response Market Size by Country (2022-2027) & (US$ Million)
Table 61. inContact Inc. Company Details
Table 62. inContact Inc. Business Overview
Table 63. inContact Inc. Interactive Voice Response Product
Table 64. inContact Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 65. inContact Inc. Recent Development
Table 66. Nuance Communications, Inc. Company Details
Table 67. Nuance Communications, Inc. Business Overview
Table 68. Nuance Communications, Inc. Interactive Voice Response Product
Table 69. Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 70. Nuance Communications, Inc. Recent Development
Table 71. Genesys Telecommunication Laboratories, Inc. Company Details
Table 72. Genesys Telecommunication Laboratories, Inc. Business Overview
Table 73. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product
Table 74. Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 75. Genesys Telecommunication Laboratories, Inc. Recent Development
Table 76. AT&T Inc. Company Details
Table 77. AT&T Inc. Business Overview
Table 78. AT&T Inc. Interactive Voice Response Product
Table 79. AT&T Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 80. AT&T Inc. Recent Development
Table 81. Avaya Inc. Company Details
Table 82. Avaya Inc. Business Overview
Table 83. Avaya Inc. Interactive Voice Response Product
Table 84. Avaya Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 85. Avaya Inc. Recent Development
Table 86. Aspect Software Parent, Inc. Company Details
Table 87. Aspect Software Parent, Inc. Business Overview
Table 88. Aspect Software Parent, Inc. Interactive Voice Response Product
Table 89. Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 90. Aspect Software Parent, Inc. Recent Development
Table 91. Verizon Communications Inc. Company Details
Table 92. Verizon Communications Inc. Business Overview
Table 93. Verizon Communications Inc. Interactive Voice Response Product
Table 94. Verizon Communications Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 95. Verizon Communications Inc. Recent Development
Table 96. Five9, Inc. Company Details
Table 97. Five9, Inc. Business Overview
Table 98. Five9, Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 99. Five9, Inc. Recent Development
Table 100. Cisco Systems, Inc. Company Details
Table 101. Cisco Systems, Inc. Business Overview
Table 102. Cisco Systems, Inc. Interactive Voice Response Product
Table 103. Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 104. Cisco Systems, Inc. Recent Development
Table 105. Convergys Corporation Company Details
Table 106. Convergys Corporation Business Overview
Table 107. Convergys Corporation Interactive Voice Response Product
Table 108. Convergys Corporation Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 109. Convergys Corporation Recent Development
Table 110. West Corporation Company Details
Table 111. West Corporation Business Overview
Table 112. West Corporation Interactive Voice Response Product
Table 113. West Corporation Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 114. West Corporation Recent Development
Table 115. IVR Lab Company Details
Table 116. IVR Lab Business Overview
Table 117. IVR Lab Interactive Voice Response Product
Table 118. IVR Lab Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 119. IVR Lab Recent Development
Table 120. NewVoiceMedia Company Details
Table 121. NewVoiceMedia Business Overview
Table 122. NewVoiceMedia Interactive Voice Response Product
Table 123. NewVoiceMedia Revenue in Interactive Voice Response Business (2016-2021) & (US$ Million)
Table 124. NewVoiceMedia Recent Development
Table 125. Research Programs/Design for This Report
Table 126. Key Data Information from Secondary Sources
Table 127. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Interactive Voice Response Market Share by Type: 2020 VS 2027
Figure 2. Speech Based Features
Figure 3. Touch-tone Based Features
Figure 4. Global Interactive Voice Response Market Share by Application: 2020 VS 2027
Figure 5. BFSI Case Studies
Figure 6. Travel and Hospitality Case Studies
Figure 7. Pharma and Healthcare Case Studies
Figure 8. Telecommunications Case Studies
Figure 9. Government and Public Sector Case Studies
Figure 10. Transportation and Logistics Case Studies
Figure 11. Interactive Voice Response Report Years Considered
Figure 12. Global Interactive Voice Response Market Size (US$ Million), Year-over-Year: 2016-2027
Figure 13. Global Interactive Voice Response Market Size (US$ Million), 2016 VS 2021 VS 2027
Figure 14. Global Interactive Voice Response Market Share by Regions: 2020 VS 2027
Figure 15. Global Interactive Voice Response Market Share by Regions (2022-2027)
Figure 16. Global Interactive Voice Response Market Share by Players in 2020
Figure 17. Global Top Interactive Voice Response Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Voice Response as of 2020
Figure 18. The Top 10 and 5 Players Market Share by Interactive Voice Response Revenue in 2020
Figure 19. Global Interactive Voice Response Revenue Market Share by Type (2016-2021)
Figure 20. Global Interactive Voice Response Revenue Market Share by Type (2022-2027)
Figure 21. North America Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 22. North America Interactive Voice Response Market Share by Type (2016-2027)
Figure 23. North America Interactive Voice Response Market Share by Application (2016-2027)
Figure 24. North America Interactive Voice Response Market Share by Country (2016-2027)
Figure 25. United States Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 26. Canada Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 27. Europe Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 28. Europe Interactive Voice Response Market Share by Type (2016-2027)
Figure 29. Europe Interactive Voice Response Market Share by Application (2016-2027)
Figure 30. Europe Interactive Voice Response Market Share by Country (2016-2027)
Figure 31. Germany Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 32. France Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 33. U.K. Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 34. Italy Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 35. Russia Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 36. Nordic Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 37. Asia-Pacific Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 38. Asia-Pacific Interactive Voice Response Market Share by Type (2016-2027)
Figure 39. Asia-Pacific Interactive Voice Response Market Share by Application (2016-2027)
Figure 40. Asia-Pacific Interactive Voice Response Market Share by Region (2016-2027)
Figure 41. China Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 42. Japan Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 43. South Korea Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 44. Southeast Asia Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 45. India Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 46. Australia Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 47. Latin America Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 48. Latin America Interactive Voice Response Market Share by Type (2016-2027)
Figure 49. Latin America Interactive Voice Response Market Share by Application (2016-2027)
Figure 50. Latin America Interactive Voice Response Market Share by Country (2016-2027)
Figure 51. Mexico Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 52. Brazil Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 53. Middle East & Africa Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 54. Middle East & Africa Interactive Voice Response Market Share by Type (2016-2027)
Figure 55. Middle East & Africa Interactive Voice Response Market Share by Application (2016-2027)
Figure 56. Middle East & Africa Interactive Voice Response Market Share by Country (2016-2027)
Figure 57. Turkey Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 58. Saudi Arabia Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 59. UAE Interactive Voice Response Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 60. inContact Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 61. Nuance Communications, Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 62. Genesys Telecommunication Laboratories, Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 63. AT&T Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 64. Avaya Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 65. Aspect Software Parent, Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 66. Verizon Communications Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 67. Five9, Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 68. Cisco Systems, Inc. Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 69. Convergys Corporation Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 70. West Corporation Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 71. IVR Lab Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 72. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response Business (2016-2021)
Figure 73. Bottom-up and Top-down Approaches for This Report
Figure 74. Data Triangulation
Figure 75. Key Executives Interviewed
  • Interactive Voice Response System Global Market Insights 2022, Analysis and Forecast to 2027, by Market Participants, Regions, Technology, Application, Product Type
    Published: 22-May-2022        Price: US 3500 Onwards        Pages: 96
    This report describes the global market size of Interactive Voice Response System from 2017 to 2021 and its CAGR from 2017 to 2021, and also forecasts its market size to the end of 2027 and its CAGR from 2022 to 2027. For geography segment, regional supply, demand, major players, price is presented from 2017 to 2027. This report cover following regions: North America South America Asia & Pacific Europe MEA The key countries for each regions......
  • Global and United States IVR System Market Report & Forecast 2022-2028
    Published: 16-May-2022        Price: US 4350 Onwards        Pages: 103
    IVR System market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global IVR System market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028. For United States market, this report focuses on the IVR System market size by players, by Type and by Application......
  • 2022-2029 Global Interactive Voice Response (IVR) Professional Market Research Report, Analysis from Perspective of Segmentation (Competitor Landscape, Type, Application, and Geography)
    Published: 10-May-2022        Price: US 2980 Onwards        Pages: 117
    The Interactive Voice Response (IVR) market has witnessed growth from USD XX million to USD XX million from 2017 to 2022. With the CAGR of X.X%, this market is estimated to reach USD XX million in 2029. The report focuses on the Interactive Voice Response (IVR) market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides detailed cost analysis, supply chain.......
  • Global Interactive Voice Response Market Insights, Forecast to 2028
    Published: 22-Apr-2022        Price: US 4900 Onwards        Pages: 106
    Interactive Voice Response market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Interactive Voice Response market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028. Segment by Type - Speech Based - Touch-tone Based Segment by Appli......
  • Global Interactive Voice Response Market Insights and Forecast to 2028
    Published: 08-Apr-2022        Price: US 4900 Onwards        Pages: 113
    Interactive Voice Response market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Interactive Voice Response market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028. Segment by Type - Speech Based - Touch-tone Based Segment by Appli......
  • Global IVR System Market Insights and Forecast to 2028
    Published: 20-Jan-2022        Price: US 4900 Onwards        Pages: 109
    IVR System market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global IVR System market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028. Segment by Type - Outbound Services - Inbound Services Segment by Application - Banking Fin......
  • Global IVR System Market Growth (Status and Outlook) 2022-2028
    Published: 13-Jan-2022        Price: US 3660 Onwards        Pages: 100
    As the global economy mends, the 2021 growth of IVR System will have significant change from previous year. According to our (LP Information) latest study, the global IVR System market size is USD million in 2022 from USD million in 2021, with a change of % between 2021 and 2022. The global IVR System market size will reach USD million in 2028, growing at a CAGR of % over the analysis period. The United States IVR System market is expected at value of US$ million in 2021 and grow at ap......
  • Global Interactive Voice Response (IVR) Market Research Report 2021 - Impact of COVID-19 on the Market
    Published: 21-Dec-2021        Price: US 3000 Onwards        Pages: 112
    The Interactive Voice Response (IVR) market revenue was xx Million USD in 2016, grew to xx Million USD in 2021, and will reach xx Million USD in 2026, with a CAGR of xx during 2021-2026. Considering the influence of COVID-19 on the global Interactive Voice Response (IVR) market, this report analyzed the impact from both global and regional perspectives. From production end to consumption end in regions such as North America, Europe, China, and Japan, the report put emphasi......
  • United States Interactive Voice Response Market Report & Forecast 2021-2027
    Published: 07-Dec-2021        Price: US 3400 Onwards        Pages: 90
    United States Interactive Voice Response Market, By Type, 2016-2021, 2022-2027 ($ Millions) United States Interactive Voice Response Market Segment Percentages, By Type, 2020 (%) - Speech Based - Touch-tone Based United States Interactive Voice Response Market, By Application, 2016-2021, 2022-2027 ($ Millions) United States Interactive Voice Response Market Segment Percentages, By Application, 2020 (%) - BFSI - Travel and Hospitality......
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