Global Interactive Voice Response Market Insights, Forecast to 2029

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Date: 14-Jun-2023
No. of pages: 113
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Market Analysis and Insights: Global Interactive Voice Response Market

The global Interactive Voice Response market is projected to grow from US$ 3582.5 million in 2023 to US$ 4499.8 million by 2029, at a Compound Annual Growth Rate (CAGR) of 3.9% during the forecast period.

The US & Canada market for Interactive Voice Response is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The China market for Interactive Voice Response is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The Europe market for Interactive Voice Response is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global key companies of Interactive Voice Response include inContact Inc., Nuance Communications, Inc., Genesys Telecommunication Laboratories, Inc., AT&T Inc., Avaya Inc., Aspect Software Parent, Inc., Verizon Communications Inc., Five9, Inc. and Cisco Systems, Inc., etc. in 2022, the global top five players had a share approximately % in terms of revenue.

Report Includes

This report presents an overview of global market for Interactive Voice Response market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.

This report researches the key producers of Interactive Voice Response, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Interactive Voice Response, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Interactive Voice Response revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Interactive Voice Response market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Interactive Voice Response revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including inContact Inc., Nuance Communications, Inc., Genesys Telecommunication Laboratories, Inc., AT&T Inc., Avaya Inc., Aspect Software Parent, Inc., Verizon Communications Inc., Five9, Inc. and Cisco Systems, Inc., etc.

By Company

- inContact Inc.

- Nuance Communications, Inc.

- Genesys Telecommunication Laboratories, Inc.

- AT&T Inc.

- Avaya Inc.

- Aspect Software Parent, Inc.

- Verizon Communications Inc.

- Five9, Inc.

- Cisco Systems, Inc.

- Convergys Corporation

- West Corporation

- IVR Lab

- NewVoiceMedia

Segment by Type

- Speech Based

- Touch-tone Based

Segment by Application

- BFSI

- Travel and Hospitality

- Pharma and Healthcare

- Telecommunications

- Government and Public Sector

- Transportation and Logistics

By Region

- North America

- - United States

- - Canada

- Europe

- - Germany

- - France

- - UK

- - Italy

- - Russia

- - Nordic Countries

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia

- Latin America

- - Mexico

- - Brazil

- - Rest of Latin America

- Middle East, Africa, and Latin America

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Revenue of Interactive Voice Response in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Detailed analysis of Interactive Voice Response companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6: North America by type, by application and by country, revenue for each segment.

Chapter 7: Europe by type, by application and by country, revenue for each segment.

Chapter 8: China by type and by application revenue for each segment.

Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.

Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.

Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Interactive Voice Response revenue, gross margin, and recent development, etc.

Chapter 12: Analyst's Viewpoints/Conclusions

Global Interactive Voice Response Market Insights, Forecast to 2029

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Interactive Voice Response Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Speech Based
1.2.3 Touch-tone Based
1.3 Market by Application
1.3.1 Global Interactive Voice Response Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Interactive Voice Response Market Perspective (2018-2029)
2.2 Global Interactive Voice Response Growth Trends by Region
2.2.1 Interactive Voice Response Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Interactive Voice Response Historic Market Size by Region (2018-2023)
2.2.3 Interactive Voice Response Forecasted Market Size by Region (2024-2029)
2.3 Interactive Voice Response Market Dynamics
2.3.1 Interactive Voice Response Industry Trends
2.3.2 Interactive Voice Response Market Drivers
2.3.3 Interactive Voice Response Market Challenges
2.3.4 Interactive Voice Response Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Interactive Voice Response by Players
3.1.1 Global Interactive Voice Response Revenue by Players (2018-2023)
3.1.2 Global Interactive Voice Response Revenue Market Share by Players (2018-2023)
3.2 Global Interactive Voice Response Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Interactive Voice Response, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Interactive Voice Response Market Concentration Ratio
3.4.1 Global Interactive Voice Response Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response Revenue in 2022
3.5 Global Key Players of Interactive Voice Response Head office and Area Served
3.6 Global Key Players of Interactive Voice Response, Product and Application
3.7 Global Key Players of Interactive Voice Response, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Interactive Voice Response Breakdown Data by Type
4.1 Global Interactive Voice Response Historic Market Size by Type (2018-2023)
4.2 Global Interactive Voice Response Forecasted Market Size by Type (2024-2029)
5 Interactive Voice Response Breakdown Data by Application
5.1 Global Interactive Voice Response Historic Market Size by Application (2018-2023)
5.2 Global Interactive Voice Response Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Interactive Voice Response Market Size (2018-2029)
6.2 North America Interactive Voice Response Market Size by Type
6.2.1 North America Interactive Voice Response Market Size by Type (2018-2023)
6.2.2 North America Interactive Voice Response Market Size by Type (2024-2029)
6.2.3 North America Interactive Voice Response Market Share by Type (2018-2029)
6.3 North America Interactive Voice Response Market Size by Application
6.3.1 North America Interactive Voice Response Market Size by Application (2018-2023)
6.3.2 North America Interactive Voice Response Market Size by Application (2024-2029)
6.3.3 North America Interactive Voice Response Market Share by Application (2018-2029)
6.4 North America Interactive Voice Response Market Size by Country
6.4.1 North America Interactive Voice Response Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Interactive Voice Response Market Size by Country (2018-2023)
6.4.3 North America Interactive Voice Response Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Interactive Voice Response Market Size (2018-2029)
7.2 Europe Interactive Voice Response Market Size by Type
7.2.1 Europe Interactive Voice Response Market Size by Type (2018-2023)
7.2.2 Europe Interactive Voice Response Market Size by Type (2024-2029)
7.2.3 Europe Interactive Voice Response Market Share by Type (2018-2029)
7.3 Europe Interactive Voice Response Market Size by Application
7.3.1 Europe Interactive Voice Response Market Size by Application (2018-2023)
7.3.2 Europe Interactive Voice Response Market Size by Application (2024-2029)
7.3.3 Europe Interactive Voice Response Market Share by Application (2018-2029)
7.4 Europe Interactive Voice Response Market Size by Country
7.4.1 Europe Interactive Voice Response Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Interactive Voice Response Market Size by Country (2018-2023)
7.4.3 Europe Interactive Voice Response Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Interactive Voice Response Market Size (2018-2029)
8.2 China Interactive Voice Response Market Size by Type
8.2.1 China Interactive Voice Response Market Size by Type (2018-2023)
8.2.2 China Interactive Voice Response Market Size by Type (2024-2029)
8.2.3 China Interactive Voice Response Market Share by Type (2018-2029)
8.3 China Interactive Voice Response Market Size by Application
8.3.1 China Interactive Voice Response Market Size by Application (2018-2023)
8.3.2 China Interactive Voice Response Market Size by Application (2024-2029)
8.3.3 China Interactive Voice Response Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia Interactive Voice Response Market Size (2018-2029)
9.2 Asia Interactive Voice Response Market Size by Type
9.2.1 Asia Interactive Voice Response Market Size by Type (2018-2023)
9.2.2 Asia Interactive Voice Response Market Size by Type (2024-2029)
9.2.3 Asia Interactive Voice Response Market Share by Type (2018-2029)
9.3 Asia Interactive Voice Response Market Size by Application
9.3.1 Asia Interactive Voice Response Market Size by Application (2018-2023)
9.3.2 Asia Interactive Voice Response Market Size by Application (2024-2029)
9.3.3 Asia Interactive Voice Response Market Share by Application (2018-2029)
9.4 Asia Interactive Voice Response Market Size by Region
9.4.1 Asia Interactive Voice Response Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Interactive Voice Response Market Size by Region (2018-2023)
9.4.3 Asia Interactive Voice Response Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Interactive Voice Response Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Type
10.2.1 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Interactive Voice Response Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Application
10.3.1 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Interactive Voice Response Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country
10.4.1 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 inContact Inc.
11.1.1 inContact Inc. Company Details
11.1.2 inContact Inc. Business Overview
11.1.3 inContact Inc. Interactive Voice Response Introduction
11.1.4 inContact Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.1.5 inContact Inc. Recent Developments
11.2 Nuance Communications, Inc.
11.2.1 Nuance Communications, Inc. Company Details
11.2.2 Nuance Communications, Inc. Business Overview
11.2.3 Nuance Communications, Inc. Interactive Voice Response Introduction
11.2.4 Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.2.5 Nuance Communications, Inc. Recent Developments
11.3 Genesys Telecommunication Laboratories, Inc.
11.3.1 Genesys Telecommunication Laboratories, Inc. Company Details
11.3.2 Genesys Telecommunication Laboratories, Inc. Business Overview
11.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Introduction
11.3.4 Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.3.5 Genesys Telecommunication Laboratories, Inc. Recent Developments
11.4 AT&T Inc.
11.4.1 AT&T Inc. Company Details
11.4.2 AT&T Inc. Business Overview
11.4.3 AT&T Inc. Interactive Voice Response Introduction
11.4.4 AT&T Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.4.5 AT&T Inc. Recent Developments
11.5 Avaya Inc.
11.5.1 Avaya Inc. Company Details
11.5.2 Avaya Inc. Business Overview
11.5.3 Avaya Inc. Interactive Voice Response Introduction
11.5.4 Avaya Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.5.5 Avaya Inc. Recent Developments
11.6 Aspect Software Parent, Inc.
11.6.1 Aspect Software Parent, Inc. Company Details
11.6.2 Aspect Software Parent, Inc. Business Overview
11.6.3 Aspect Software Parent, Inc. Interactive Voice Response Introduction
11.6.4 Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.6.5 Aspect Software Parent, Inc. Recent Developments
11.7 Verizon Communications Inc.
11.7.1 Verizon Communications Inc. Company Details
11.7.2 Verizon Communications Inc. Business Overview
11.7.3 Verizon Communications Inc. Interactive Voice Response Introduction
11.7.4 Verizon Communications Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.7.5 Verizon Communications Inc. Recent Developments
11.8 Five9, Inc.
11.8.1 Five9, Inc. Company Details
11.8.2 Five9, Inc. Business Overview
11.8.3 Five9, Inc. Interactive Voice Response Introduction
11.8.4 Five9, Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.8.5 Five9, Inc. Recent Developments
11.9 Cisco Systems, Inc.
11.9.1 Cisco Systems, Inc. Company Details
11.9.2 Cisco Systems, Inc. Business Overview
11.9.3 Cisco Systems, Inc. Interactive Voice Response Introduction
11.9.4 Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2018-2023)
11.9.5 Cisco Systems, Inc. Recent Developments
11.10 Convergys Corporation
11.10.1 Convergys Corporation Company Details
11.10.2 Convergys Corporation Business Overview
11.10.3 Convergys Corporation Interactive Voice Response Introduction
11.10.4 Convergys Corporation Revenue in Interactive Voice Response Business (2018-2023)
11.10.5 Convergys Corporation Recent Developments
11.11 West Corporation
11.11.1 West Corporation Company Details
11.11.2 West Corporation Business Overview
11.11.3 West Corporation Interactive Voice Response Introduction
11.11.4 West Corporation Revenue in Interactive Voice Response Business (2018-2023)
11.11.5 West Corporation Recent Developments
11.12 IVR Lab
11.12.1 IVR Lab Company Details
11.12.2 IVR Lab Business Overview
11.12.3 IVR Lab Interactive Voice Response Introduction
11.12.4 IVR Lab Revenue in Interactive Voice Response Business (2018-2023)
11.12.5 IVR Lab Recent Developments
11.13 NewVoiceMedia
11.13.1 NewVoiceMedia Company Details
11.13.2 NewVoiceMedia Business Overview
11.13.3 NewVoiceMedia Interactive Voice Response Introduction
11.13.4 NewVoiceMedia Revenue in Interactive Voice Response Business (2018-2023)
11.13.5 NewVoiceMedia Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Interactive Voice Response Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029
Table 2. Key Players of Speech Based
Table 3. Key Players of Touch-tone Based
Table 4. Global Interactive Voice Response Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029
Table 5. Global Interactive Voice Response Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Interactive Voice Response Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Interactive Voice Response Market Share by Region (2018-2023)
Table 8. Global Interactive Voice Response Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Interactive Voice Response Market Share by Region (2024-2029)
Table 10. Interactive Voice Response Market Trends
Table 11. Interactive Voice Response Market Drivers
Table 12. Interactive Voice Response Market Challenges
Table 13. Interactive Voice Response Market Restraints
Table 14. Global Interactive Voice Response Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Interactive Voice Response Revenue Share by Players (2018-2023)
Table 16. Global Top Interactive Voice Response by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response as of 2022)
Table 17. Global Interactive Voice Response Industry Ranking 2021 VS 2022 VS 2023
Table 18. Global 5 Largest Players Market Share by Interactive Voice Response Revenue (CR5 and HHI) & (2018-2023)
Table 19. Global Key Players of Interactive Voice Response, Headquarters and Area Served
Table 20. Global Key Players of Interactive Voice Response, Product and Application
Table 21. Global Key Players of Interactive Voice Response, Product and Application
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Interactive Voice Response Revenue Market Share by Type (2018-2023)
Table 25. Global Interactive Voice Response Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Interactive Voice Response Revenue Market Share by Type (2024-2029)
Table 27. Global Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Interactive Voice Response Revenue Share by Application (2018-2023)
Table 29. Global Interactive Voice Response Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Interactive Voice Response Revenue Share by Application (2024-2029)
Table 31. North America Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 32. North America Interactive Voice Response Market Size by Type (2024-2029) & (US$ Million)
Table 33. North America Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 34. North America Interactive Voice Response Market Size by Application (2024-2029) & (US$ Million)
Table 35. North America Interactive Voice Response Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 36. North America Interactive Voice Response Market Size by Country (2018-2023) & (US$ Million)
Table 37. North America Interactive Voice Response Market Size by Country (2024-2029) & (US$ Million)
Table 38. Europe Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 39. Europe Interactive Voice Response Market Size by Type (2024-2029) & (US$ Million)
Table 40. Europe Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 41. Europe Interactive Voice Response Market Size by Application (2024-2029) & (US$ Million)
Table 42. Europe Interactive Voice Response Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 43. Europe Interactive Voice Response Market Size by Country (2018-2023) & (US$ Million)
Table 44. Europe Interactive Voice Response Market Size by Country (2024-2029) & (US$ Million)
Table 45. China Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 46. China Interactive Voice Response Market Size by Type (2024-2029) & (US$ Million)
Table 47. China Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 48. China Interactive Voice Response Market Size by Application (2024-2029) & (US$ Million)
Table 49. Asia Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 50. Asia Interactive Voice Response Market Size by Type (2024-2029) & (US$ Million)
Table 51. Asia Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 52. Asia Interactive Voice Response Market Size by Application (2024-2029) & (US$ Million)
Table 53. Asia Interactive Voice Response Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 54. Asia Interactive Voice Response Market Size by Region (2018-2023) & (US$ Million)
Table 55. Asia Interactive Voice Response Market Size by Region (2024-2029) & (US$ Million)
Table 56. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Type (2018-2023) & (US$ Million)
Table 57. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Type (2024-2029) & (US$ Million)
Table 58. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Application (2018-2023) & (US$ Million)
Table 59. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Application (2024-2029) & (US$ Million)
Table 60. Middle East, Africa, and Latin America Interactive Voice Response Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 61. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country (2018-2023) & (US$ Million)
Table 62. Middle East, Africa, and Latin America Interactive Voice Response Market Size by Country (2024-2029) & (US$ Million)
Table 63. inContact Inc. Company Details
Table 64. inContact Inc. Business Overview
Table 65. inContact Inc. Interactive Voice Response Product
Table 66. inContact Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 67. inContact Inc. Recent Developments
Table 68. Nuance Communications, Inc. Company Details
Table 69. Nuance Communications, Inc. Business Overview
Table 70. Nuance Communications, Inc. Interactive Voice Response Product
Table 71. Nuance Communications, Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 72. Nuance Communications, Inc. Recent Developments
Table 73. Genesys Telecommunication Laboratories, Inc. Company Details
Table 74. Genesys Telecommunication Laboratories, Inc. Business Overview
Table 75. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product
Table 76. Genesys Telecommunication Laboratories, Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 77. Genesys Telecommunication Laboratories, Inc. Recent Developments
Table 78. AT&T Inc. Company Details
Table 79. AT&T Inc. Business Overview
Table 80. AT&T Inc. Interactive Voice Response Product
Table 81. AT&T Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 82. AT&T Inc. Recent Developments
Table 83. Avaya Inc. Company Details
Table 84. Avaya Inc. Business Overview
Table 85. Avaya Inc. Interactive Voice Response Product
Table 86. Avaya Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 87. Avaya Inc. Recent Developments
Table 88. Aspect Software Parent, Inc. Company Details
Table 89. Aspect Software Parent, Inc. Business Overview
Table 90. Aspect Software Parent, Inc. Interactive Voice Response Product
Table 91. Aspect Software Parent, Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 92. Aspect Software Parent, Inc. Recent Developments
Table 93. Verizon Communications Inc. Company Details
Table 94. Verizon Communications Inc. Business Overview
Table 95. Verizon Communications Inc. Interactive Voice Response Product
Table 96. Verizon Communications Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 97. Verizon Communications Inc. Recent Developments
Table 98. Five9, Inc. Company Details
Table 99. Five9, Inc. Business Overview
Table 100. Five9, Inc. Interactive Voice Response Product
Table 101. Five9, Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 102. Five9, Inc. Recent Developments
Table 103. Cisco Systems, Inc. Company Details
Table 104. Cisco Systems, Inc. Business Overview
Table 105. Cisco Systems, Inc. Interactive Voice Response Product
Table 106. Cisco Systems, Inc. Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 107. Cisco Systems, Inc. Recent Developments
Table 108. Convergys Corporation Company Details
Table 109. Convergys Corporation Business Overview
Table 110. Convergys Corporation Interactive Voice Response Product
Table 111. Convergys Corporation Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 112. Convergys Corporation Recent Developments
Table 113. West Corporation Company Details
Table 114. West Corporation Business Overview
Table 115. West Corporation Interactive Voice Response Product
Table 116. West Corporation Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 117. West Corporation Recent Developments
Table 118. IVR Lab Company Details
Table 119. IVR Lab Business Overview
Table 120. IVR Lab Interactive Voice Response Product
Table 121. IVR Lab Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 122. IVR Lab Recent Developments
Table 123. NewVoiceMedia Company Details
Table 124. NewVoiceMedia Business Overview
Table 125. NewVoiceMedia Interactive Voice Response Product
Table 126. NewVoiceMedia Revenue in Interactive Voice Response Business (2018-2023) & (US$ Million)
Table 127. NewVoiceMedia Recent Developments
Table 128. Research Programs/Design for This Report
Table 129. Key Data Information from Secondary Sources
Table 130. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Interactive Voice Response Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)
Figure 2. Global Interactive Voice Response Market Share by Type: 2022 VS 2029
Figure 3. Speech Based Features
Figure 4. Touch-tone Based Features
Figure 5. Global Interactive Voice Response Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)
Figure 6. Global Interactive Voice Response Market Share by Application: 2022 VS 2029
Figure 7. BFSI Case Studies
Figure 8. Travel and Hospitality Case Studies
Figure 9. Pharma and Healthcare Case Studies
Figure 10. Telecommunications Case Studies
Figure 11. Government and Public Sector Case Studies
Figure 12. Transportation and Logistics Case Studies
Figure 13. Interactive Voice Response Report Years Considered
Figure 14. Global Interactive Voice Response Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 15. Global Interactive Voice Response Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 16. Global Interactive Voice Response Market Share by Region: 2022 VS 2029
Figure 17. Global Interactive Voice Response Market Share by Players in 2022
Figure 18. Global Top Interactive Voice Response Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response as of 2022)
Figure 19. The Top 10 and 5 Players Market Share by Interactive Voice Response Revenue in 2022
Figure 20. North America Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 21. North America Interactive Voice Response Market Share by Type (2018-2029)
Figure 22. North America Interactive Voice Response Market Share by Application (2018-2029)
Figure 23. North America Interactive Voice Response Market Share by Country (2018-2029)
Figure 24. United States Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 25. Canada Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 26. Europe Interactive Voice Response Market Size YoY (2018-2029) & (US$ Million)
Figure 27. Europe Interactive Voice Response Market Share by Type (2018-2029)
Figure 28. Europe Interactive Voice Response Market Share by Application (2018-2029)
Figure 29. Europe Interactive Voice Response Market Share by Country (2018-2029)
Figure 30. Germany Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 31. France Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 32. U.K. Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. Italy Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 34. Russia Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Nordic Countries Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. China Interactive Voice Response Market Size YoY (2018-2029) & (US$ Million)
Figure 37. China Interactive Voice Response Market Share by Type (2018-2029)
Figure 38. China Interactive Voice Response Market Share by Application (2018-2029)
Figure 39. Asia Interactive Voice Response Market Size YoY (2018-2029) & (US$ Million)
Figure 40. Asia Interactive Voice Response Market Share by Type (2018-2029)
Figure 41. Asia Interactive Voice Response Market Share by Application (2018-2029)
Figure 42. Asia Interactive Voice Response Market Share by Region (2018-2029)
Figure 43. Japan Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 44. South Korea Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 45. China Taiwan Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 46. Southeast Asia Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. India Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. Australia Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. Middle East, Africa, and Latin America Interactive Voice Response Market Size YoY (2018-2029) & (US$ Million)
Figure 50. Middle East, Africa, and Latin America Interactive Voice Response Market Share by Type (2018-2029)
Figure 51. Middle East, Africa, and Latin America Interactive Voice Response Market Share by Application (2018-2029)
Figure 52. Middle East, Africa, and Latin America Interactive Voice Response Market Share by Country (2018-2029)
Figure 53. Brazil Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 54. Mexico Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 55. Turkey Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 56. Saudi Arabia Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 57. Israel Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 58. GCC Countries Interactive Voice Response Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 59. inContact Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 60. Nuance Communications, Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 61. Genesys Telecommunication Laboratories, Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 62. AT&T Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 63. Avaya Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 64. Aspect Software Parent, Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 65. Verizon Communications Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 66. Five9, Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 67. Cisco Systems, Inc. Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 68. Convergys Corporation Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 69. West Corporation Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 70. IVR Lab Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 71. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response Business (2018-2023)
Figure 72. Bottom-up and Top-down Approaches for This Report
Figure 73. Data Triangulation
Figure 74. Key Executives Interviewed
  • Global Interactive Voice Response Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028
    Published: 04-Jan-2024        Price: US 3380 Onwards        Pages: 99
    Market Overview of Global Interactive Voice Response market: According to our latest research, the global Interactive Voice Response market looks promising in the next 5 years. As of 2022, the global Interactive Voice Response market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep and comprehensive analysis of the ......
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    Published: 14-Aug-2023        Price: US 4900 Onwards        Pages: 109
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    Published: 08-Aug-2023        Price: US 3260 Onwards        Pages: 108
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