This report aims to provide a comprehensive presentation of the global market for Bot Services, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Bot Services. This report contains market size and forecasts of Bot Services in global, including the following market information:
Global Bot Services Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Bot Services market was valued at US$ 597.9 million in 2022 and is projected to reach US$ 1787.7 million by 2029, at a CAGR of 16.9% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Framework Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Bot Services include Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies and Creative Virtual, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Bot Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Bot Services Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Bot Services Market Segment Percentages, by Type, 2022 (%)
- Framework
- Platform
Global Bot Services Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Bot Services Market Segment Percentages, by Application, 2022 (%)
- Banking, Financial Services, and Insurance (BFSI)
- Retail and eCommerce
- Healthcare
- Government
- Travel and Hospitality
- Others
Global Bot Services Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Bot Services Market Segment Percentages, By Region and Country, 2022 (%)
- North America
- - US
- - Canada
- - Mexico
- Europe
- - Germany
- - France
- - U.K.
- - Italy
- - Russia
- - Nordic Countries
- - Benelux
- - Rest of Europe
- Asia
- - China
- - Japan
- - South Korea
- - Southeast Asia
- - India
- - Rest of Asia
- South America
- - Brazil
- - Argentina
- - Rest of South America
- Middle East & Africa
- - Turkey
- - Israel
- - Saudi Arabia
- - UAE
- - Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Bot Services revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Bot Services revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
- Microsoft
- IBM
- Facebook
- Google
- Amazon Web Services
- Nuance Communications
- Aspect Software
- Inbenta Technologies
- Creative Virtual
- 24/7 Customer
- Cognicor Technologies
- Astute Solutions
Outline of Major Chapters:
Chapter 1: Introduces the definition of Bot Services, market overview.
Chapter 2: Global Bot Services market size in revenue.
Chapter 3: Detailed analysis of Bot Services company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Bot Services in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.
Bot Services Market, Global Outlook and Forecast 2023-2029
Table of Contents
1 Introduction to Research & Analysis Reports
1.1 Bot Services Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Bot Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Bot Services Overall Market Size
2.1 Global Bot Services Market Size: 2022 VS 2029
2.2 Global Bot Services Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Bot Services Players in Global Market
3.2 Top Global Bot Services Companies Ranked by Revenue
3.3 Global Bot Services Revenue by Companies
3.4 Top 3 and Top 5 Bot Services Companies in Global Market, by Revenue in 2022
3.5 Global Companies Bot Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Bot Services Players in Global Market
3.6.1 List of Global Tier 1 Bot Services Companies
3.6.2 List of Global Tier 2 and Tier 3 Bot Services Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Bot Services Market Size Markets, 2022 & 2029
4.1.2 Framework
4.1.3 Platform
4.2 By Type - Global Bot Services Revenue & Forecasts
4.2.1 By Type - Global Bot Services Revenue, 2018-2023
4.2.2 By Type - Global Bot Services Revenue, 2024-2029
4.2.3 By Type - Global Bot Services Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Bot Services Market Size, 2022 & 2029
5.1.2 Banking, Financial Services, and Insurance (BFSI)
5.1.3 Retail and eCommerce
5.1.4 Healthcare
5.1.5 Government
5.1.6 Travel and Hospitality
5.1.7 Others
5.2 By Application - Global Bot Services Revenue & Forecasts
5.2.1 By Application - Global Bot Services Revenue, 2018-2023
5.2.2 By Application - Global Bot Services Revenue, 2024-2029
5.2.3 By Application - Global Bot Services Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Bot Services Market Size, 2022 & 2029
6.2 By Region - Global Bot Services Revenue & Forecasts
6.2.1 By Region - Global Bot Services Revenue, 2018-2023
6.2.2 By Region - Global Bot Services Revenue, 2024-2029
6.2.3 By Region - Global Bot Services Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Bot Services Revenue, 2018-2029
6.3.2 US Bot Services Market Size, 2018-2029
6.3.3 Canada Bot Services Market Size, 2018-2029
6.3.4 Mexico Bot Services Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Bot Services Revenue, 2018-2029
6.4.2 Germany Bot Services Market Size, 2018-2029
6.4.3 France Bot Services Market Size, 2018-2029
6.4.4 U.K. Bot Services Market Size, 2018-2029
6.4.5 Italy Bot Services Market Size, 2018-2029
6.4.6 Russia Bot Services Market Size, 2018-2029
6.4.7 Nordic Countries Bot Services Market Size, 2018-2029
6.4.8 Benelux Bot Services Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Bot Services Revenue, 2018-2029
6.5.2 China Bot Services Market Size, 2018-2029
6.5.3 Japan Bot Services Market Size, 2018-2029
6.5.4 South Korea Bot Services Market Size, 2018-2029
6.5.5 Southeast Asia Bot Services Market Size, 2018-2029
6.5.6 India Bot Services Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Bot Services Revenue, 2018-2029
6.6.2 Brazil Bot Services Market Size, 2018-2029
6.6.3 Argentina Bot Services Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Bot Services Revenue, 2018-2029
6.7.2 Turkey Bot Services Market Size, 2018-2029
6.7.3 Israel Bot Services Market Size, 2018-2029
6.7.4 Saudi Arabia Bot Services Market Size, 2018-2029
6.7.5 UAE Bot Services Market Size, 2018-2029
7 Bot Services Companies Profiles
7.1 Microsoft
7.1.1 Microsoft Company Summary
7.1.2 Microsoft Business Overview
7.1.3 Microsoft Bot Services Major Product Offerings
7.1.4 Microsoft Bot Services Revenue in Global Market (2018-2023)
7.1.5 Microsoft Key News & Latest Developments
7.2 IBM
7.2.1 IBM Company Summary
7.2.2 IBM Business Overview
7.2.3 IBM Bot Services Major Product Offerings
7.2.4 IBM Bot Services Revenue in Global Market (2018-2023)
7.2.5 IBM Key News & Latest Developments
7.3 Facebook
7.3.1 Facebook Company Summary
7.3.2 Facebook Business Overview
7.3.3 Facebook Bot Services Major Product Offerings
7.3.4 Facebook Bot Services Revenue in Global Market (2018-2023)
7.3.5 Facebook Key News & Latest Developments
7.4 Google
7.4.1 Google Company Summary
7.4.2 Google Business Overview
7.4.3 Google Bot Services Major Product Offerings
7.4.4 Google Bot Services Revenue in Global Market (2018-2023)
7.4.5 Google Key News & Latest Developments
7.5 Amazon Web Services
7.5.1 Amazon Web Services Company Summary
7.5.2 Amazon Web Services Business Overview
7.5.3 Amazon Web Services Bot Services Major Product Offerings
7.5.4 Amazon Web Services Bot Services Revenue in Global Market (2018-2023)
7.5.5 Amazon Web Services Key News & Latest Developments
7.6 Nuance Communications
7.6.1 Nuance Communications Company Summary
7.6.2 Nuance Communications Business Overview
7.6.3 Nuance Communications Bot Services Major Product Offerings
7.6.4 Nuance Communications Bot Services Revenue in Global Market (2018-2023)
7.6.5 Nuance Communications Key News & Latest Developments
7.7 Aspect Software
7.7.1 Aspect Software Company Summary
7.7.2 Aspect Software Business Overview
7.7.3 Aspect Software Bot Services Major Product Offerings
7.7.4 Aspect Software Bot Services Revenue in Global Market (2018-2023)
7.7.5 Aspect Software Key News & Latest Developments
7.8 Inbenta Technologies
7.8.1 Inbenta Technologies Company Summary
7.8.2 Inbenta Technologies Business Overview
7.8.3 Inbenta Technologies Bot Services Major Product Offerings
7.8.4 Inbenta Technologies Bot Services Revenue in Global Market (2018-2023)
7.8.5 Inbenta Technologies Key News & Latest Developments
7.9 Creative Virtual
7.9.1 Creative Virtual Company Summary
7.9.2 Creative Virtual Business Overview
7.9.3 Creative Virtual Bot Services Major Product Offerings
7.9.4 Creative Virtual Bot Services Revenue in Global Market (2018-2023)
7.9.5 Creative Virtual Key News & Latest Developments
7.10 24/7 Customer
7.10.1 24/7 Customer Company Summary
7.10.2 24/7 Customer Business Overview
7.10.3 24/7 Customer Bot Services Major Product Offerings
7.10.4 24/7 Customer Bot Services Revenue in Global Market (2018-2023)
7.10.5 24/7 Customer Key News & Latest Developments
7.11 Cognicor Technologies
7.11.1 Cognicor Technologies Company Summary
7.11.2 Cognicor Technologies Business Overview
7.11.3 Cognicor Technologies Bot Services Major Product Offerings
7.11.4 Cognicor Technologies Bot Services Revenue in Global Market (2018-2023)
7.11.5 Cognicor Technologies Key News & Latest Developments
7.12 Astute Solutions
7.12.1 Astute Solutions Company Summary
7.12.2 Astute Solutions Business Overview
7.12.3 Astute Solutions Bot Services Major Product Offerings
7.12.4 Astute Solutions Bot Services Revenue in Global Market (2018-2023)
7.12.5 Astute Solutions Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Bot Services Market Opportunities & Trends in Global Market
Table 2. Bot Services Market Drivers in Global Market
Table 3. Bot Services Market Restraints in Global Market
Table 4. Key Players of Bot Services in Global Market
Table 5. Top Bot Services Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Bot Services Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Bot Services Revenue Share by Companies, 2018-2023
Table 8. Global Companies Bot Services Product Type
Table 9. List of Global Tier 1 Bot Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Bot Services Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type - Global Bot Services Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Bot Services Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Bot Services Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application - Global Bot Services Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Bot Services Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Bot Services Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region - Global Bot Services Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Bot Services Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Bot Services Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Bot Services Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Bot Services Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Bot Services Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Bot Services Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Bot Services Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Bot Services Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Bot Services Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Bot Services Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Bot Services Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Bot Services Revenue, (US$, Mn), 2024-2029
Table 30. Microsoft Company Summary
Table 31. Microsoft Bot Services Product Offerings
Table 32. Microsoft Bot Services Revenue (US$, Mn) & (2018-2023)
Table 33. Microsoft Key News & Latest Developments
Table 34. IBM Company Summary
Table 35. IBM Bot Services Product Offerings
Table 36. IBM Bot Services Revenue (US$, Mn) & (2018-2023)
Table 37. IBM Key News & Latest Developments
Table 38. Facebook Company Summary
Table 39. Facebook Bot Services Product Offerings
Table 40. Facebook Bot Services Revenue (US$, Mn) & (2018-2023)
Table 41. Facebook Key News & Latest Developments
Table 42. Google Company Summary
Table 43. Google Bot Services Product Offerings
Table 44. Google Bot Services Revenue (US$, Mn) & (2018-2023)
Table 45. Google Key News & Latest Developments
Table 46. Amazon Web Services Company Summary
Table 47. Amazon Web Services Bot Services Product Offerings
Table 48. Amazon Web Services Bot Services Revenue (US$, Mn) & (2018-2023)
Table 49. Amazon Web Services Key News & Latest Developments
Table 50. Nuance Communications Company Summary
Table 51. Nuance Communications Bot Services Product Offerings
Table 52. Nuance Communications Bot Services Revenue (US$, Mn) & (2018-2023)
Table 53. Nuance Communications Key News & Latest Developments
Table 54. Aspect Software Company Summary
Table 55. Aspect Software Bot Services Product Offerings
Table 56. Aspect Software Bot Services Revenue (US$, Mn) & (2018-2023)
Table 57. Aspect Software Key News & Latest Developments
Table 58. Inbenta Technologies Company Summary
Table 59. Inbenta Technologies Bot Services Product Offerings
Table 60. Inbenta Technologies Bot Services Revenue (US$, Mn) & (2018-2023)
Table 61. Inbenta Technologies Key News & Latest Developments
Table 62. Creative Virtual Company Summary
Table 63. Creative Virtual Bot Services Product Offerings
Table 64. Creative Virtual Bot Services Revenue (US$, Mn) & (2018-2023)
Table 65. Creative Virtual Key News & Latest Developments
Table 66. 24/7 Customer Company Summary
Table 67. 24/7 Customer Bot Services Product Offerings
Table 68. 24/7 Customer Bot Services Revenue (US$, Mn) & (2018-2023)
Table 69. 24/7 Customer Key News & Latest Developments
Table 70. Cognicor Technologies Company Summary
Table 71. Cognicor Technologies Bot Services Product Offerings
Table 72. Cognicor Technologies Bot Services Revenue (US$, Mn) & (2018-2023)
Table 73. Cognicor Technologies Key News & Latest Developments
Table 74. Astute Solutions Company Summary
Table 75. Astute Solutions Bot Services Product Offerings
Table 76. Astute Solutions Bot Services Revenue (US$, Mn) & (2018-2023)
Table 77. Astute Solutions Key News & Latest Developments
List of Figures
Figure 1. Bot Services Segment by Type in 2022
Figure 2. Bot Services Segment by Application in 2022
Figure 3. Global Bot Services Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Bot Services Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Bot Services Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Bot Services Revenue in 2022
Figure 8. By Type - Global Bot Services Revenue Market Share, 2018-2029
Figure 9. By Application - Global Bot Services Revenue Market Share, 2018-2029
Figure 10. By Type - Global Bot Services Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Bot Services Revenue Market Share, 2018-2029
Figure 12. By Application - Global Bot Services Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Bot Services Revenue Market Share, 2018-2029
Figure 14. By Region - Global Bot Services Revenue Market Share, 2018-2029
Figure 15. By Country - North America Bot Services Revenue Market Share, 2018-2029
Figure 16. US Bot Services Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Bot Services Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Bot Services Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Bot Services Revenue Market Share, 2018-2029
Figure 20. Germany Bot Services Revenue, (US$, Mn), 2018-2029
Figure 21. France Bot Services Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Bot Services Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Bot Services Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Bot Services Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Bot Services Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Bot Services Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Bot Services Revenue Market Share, 2018-2029
Figure 28. China Bot Services Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Bot Services Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Bot Services Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Bot Services Revenue, (US$, Mn), 2018-2029
Figure 32. India Bot Services Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Bot Services Revenue Market Share, 2018-2029
Figure 34. Brazil Bot Services Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Bot Services Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Bot Services Revenue Market Share, 2018-2029
Figure 37. Turkey Bot Services Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Bot Services Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Bot Services Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Bot Services Revenue, (US$, Mn), 2018-2029
Figure 41. Microsoft Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. IBM Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Facebook Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Google Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Amazon Web Services Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Nuance Communications Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Aspect Software Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Inbenta Technologies Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Creative Virtual Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. 24/7 Customer Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Cognicor Technologies Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Astute Solutions Bot Services Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
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