2015-2027 Global BPO Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

Publisher Name :
Date: 28-Feb-2020
No. of pages: 121

The worldwide market for BPO is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020.

The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.

Major Companies Covered

Tata Consultancy Services

3i Infotech

Capgemini

Genpact

Accenture

IBM

Major Types Covered

Finance & Accounting

Customer Services

HR Outsourcing

KPO

Procurement Outsourcing

Major Applications Covered

Manufacturing

Telecommunications & Technology

BFSI

Insurance & Finance Services

Retail

Others

Top Countries Data Covered in This Report

United States

Canada

Germany

UK

France

Italy

Spain

Russia

Netherlands

Turkey

Switzerland

Sweden

Poland

Belgium

China

Japan

South Korea

Australia

India

Taiwan

Indonesia

Thailand

Philippines

Malaysia

Brazil

Mexico

Argentina

Columbia

Chile

Saudi Arabia

UAE

Egypt

Nigeria

South Africa

Years considered for this report:

Historical Years: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Period: 2020-2027

2015-2027 Global BPO Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

Table of Content
1 Introduction
1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
1.3.1 Market Segment by Type, Application and Marketing Channel
1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders

2 Key Findings of the Study

3 Market Dynamics
3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global BPO Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the BPO Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis

4 Value Chain of the BPO Market
4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)

5 Global BPO Market-Segmentation by Type
5.1 Finance & Accounting
5.2 Customer Services
5.3 HR Outsourcing
5.4 KPO
5.5 Procurement Outsourcing

6 Global BPO Market-Segmentation by Application
6.1 Manufacturing
6.2 Telecommunications & Technology
6.3 BFSI
6.4 Insurance & Finance Services
6.5 Retail
6.6 Others

7 Global BPO Market-Segmentation by Marketing Channel
7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel

8 Competitive Intelligence - Company Profiles
8.1 Tata Consultancy Services
8.1.1 Tata Consultancy Services Profile
8.1.2 Tata Consultancy Services Sales, Growth Rate and Global Market Share from 2015-2020
8.1.3 Tata Consultancy Services Product/Solution Launches and Enhancements Analysis
8.1.4 Tata Consultancy Services Business Overview/Recent Development/Acquisitions
8.2 3i Infotech
8.2.1 3i Infotech Profile
8.2.2 3i Infotech Sales, Growth Rate and Global Market Share from 2015-2020
8.2.3 3i Infotech Product/Solution Launches and Enhancements Analysis
8.2.4 3i Infotech Business Overview/Recent Development/Acquisitions
8.3 Capgemini
8.3.1 Capgemini Profile
8.3.2 Capgemini Sales, Growth Rate and Global Market Share from 2015-2020
8.3.3 Capgemini Product/Solution Launches and Enhancements Analysis
8.3.4 Capgemini Business Overview/Recent Development/Acquisitions
8.4 Genpact
8.4.1 Genpact Profile
8.4.2 Genpact Sales, Growth Rate and Global Market Share from 2015-2020
8.4.3 Genpact Product/Solution Launches and Enhancements Analysis
8.4.4 Genpact Business Overview/Recent Development/Acquisitions
8.5 Accenture
8.5.1 Accenture Profile
8.5.2 Accenture Sales, Growth Rate and Global Market Share from 2015-2020
8.5.3 Accenture Product/Solution Launches and Enhancements Analysis
8.5.4 Accenture Business Overview/Recent Development/Acquisitions
8.6 IBM
8.6.1 IBM Profile
8.6.2 IBM Sales, Growth Rate and Global Market Share from 2015-2020
8.6.3 IBM Product/Solution Launches and Enhancements Analysis
8.6.4 IBM Business Overview/Recent Development/Acquisitions

9 Global BPO Market-Segmentation by Geography

10 North America
10.1 North America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America BPO Production Analysis from 2015-2020
10.4 North America BPO Consumption Analysis from 2015-2020
10.5 North America BPO Import and Export from 2015-2020
10.6 North America BPO Value, Production and Market Share by Type (2015-2020)
10.7 North America BPO Consumption, Value and Market Share by Application (2015-2020)
10.8 North America BPO by Country (United States, Canada)
10.8.1 North America BPO Sales by Country (2015-2020)
10.8.2 North America BPO Consumption Value by Country (2015-2020)
10.9 North America BPO Market PEST Analysis

11 Europe
11.1 Europe BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe BPO Production Analysis from 2015-2020
11.4 Europe BPO Consumption Analysis from 2015-2020
11.5 Europe BPO Import and Export from 2015-2020
11.6 Europe BPO Value, Production and Market Share by Type (2015-2020)
11.7 Europe BPO Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe BPO by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
11.8.1 Europe BPO Sales by Country (2015-2020)
11.8.2 Europe BPO Consumption Value by Country (2015-2020)
11.9 Europe BPO Market PEST Analysis

12 Asia-Pacific
12.1 Asia-Pacific BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific BPO Production Analysis from 2015-2020
12.4 Asia-Pacific BPO Consumption Analysis from 2015-2020
12.5 Asia-Pacific BPO Import and Export from 2015-2020
12.6 Asia-Pacific BPO Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific BPO Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific BPO by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
12.8.1 Asia-Pacific BPO Sales by Country (2015-2020)
12.8.2 Asia-Pacific BPO Consumption Value by Country (2015-2020)
12.9 Asia-Pacific BPO Market PEST Analysis

13 Latin America
13.1 Latin America BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America BPO Production Analysis from 2015-2020
13.4 Latin America BPO Consumption Analysis from 2015-2020
13.5 Latin America BPO Import and Export from 2015-2020
13.6 Latin America BPO Value, Production and Market Share by Type (2015-2020)
13.7 Latin America BPO Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America BPO by Country (Brazil, Mexico, Argentina, Columbia, Chile)
13.8.1 Latin America BPO Sales by Country (2015-2020)
13.8.2 Latin America BPO Consumption Value by Country (2015-2020)
13.9 Latin America BPO Market PEST Analysis

14 Middle East & Africa
14.1 Middle East & Africa BPO Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa BPO Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa BPO Production Analysis from 2015-2020
14.4 Middle East & Africa BPO Consumption Analysis from 2015-2020
14.5 Middle East & Africa BPO Import and Export from 2015-2020
14.6 Middle East & Africa BPO Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa BPO Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa BPO by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
14.8.1 Middle East & Africa BPO Sales by Country (2015-2020)
14.8.2 Middle East & Africa BPO Consumption Value by Country (2015-2020)
14.9 Middle East & Africa BPO Market PEST Analysis

15 Future Forecast of the Global BPO Market from 2020-2027
15.1 Future Forecast of the Global BPO Market from 2020-2027 Segment by Region
15.2 Global BPO Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)

16 Appendix
16.1 Methodology
16.2 Research Data Source

List of Tables and Figures
Global BPO Market Value ($) and Growth Rate of BPO from 2015-2027
Global BPO Production and Growth Rate Segment by Product Type from 2015-2027
Global BPO Consumption and Growth Rate Segment by Application from 2015-2027
Figure BPO Picture
Table Product Specifications of BPO
Table Driving Factors for this Market
Table Industry News of BPO Market
Figure Value Chain Status of BPO
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global BPO Production and Growth Rate Segment by Product Type from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Finance & Accounting of BPO
Figure Customer Services of BPO
Figure HR Outsourcing of BPO
Figure KPO of BPO
Figure Procurement Outsourcing of BPO
Table Global BPO Consumption and Growth Rate Segment by Application from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Application from 2015-2020
Figure Manufacturing of BPO
Figure Telecommunications & Technology of BPO
Figure BFSI of BPO
Figure Insurance & Finance Services of BPO
Figure Retail of BPO
Figure Others of BPO
Table Global BPO Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global BPO Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of BPO
Figure Online Channel of BPO
Table Tata Consultancy Services Profile (Company Name, Plants Distribution, Sales Region)
Figure Tata Consultancy Services Sales and Growth Rate from 2015-2020
Figure Tata Consultancy Services Revenue ($) and Global Market Share from 2015-2020
Table Tata Consultancy Services BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table 3i Infotech Profile (Company Name, Plants Distribution, Sales Region)
Figure 3i Infotech Sales and Growth Rate from 2015-2020
Figure 3i Infotech Revenue ($) and Global Market Share from 2015-2020
Table 3i Infotech BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Capgemini Profile (Company Name, Plants Distribution, Sales Region)
Figure Capgemini Sales and Growth Rate from 2015-2020
Figure Capgemini Revenue ($) and Global Market Share from 2015-2020
Table Capgemini BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Genpact Profile (Company Name, Plants Distribution, Sales Region)
Figure Genpact Sales and Growth Rate from 2015-2020
Figure Genpact Revenue ($) and Global Market Share from 2015-2020
Table Genpact BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Accenture Profile (Company Name, Plants Distribution, Sales Region)
Figure Accenture Sales and Growth Rate from 2015-2020
Figure Accenture Revenue ($) and Global Market Share from 2015-2020
Table Accenture BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Sales and Growth Rate from 2015-2020
Figure IBM Revenue ($) and Global Market Share from 2015-2020
Table IBM BPO Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global BPO Production Value ($) by Region from 2015-2020
Table Global BPO Production Value Share by Region from 2015-2020
Table Global BPO Production by Region from 2015-2020
Table Global BPO Consumption Value ($) by Region from 2015-2020
Table Global BPO Consumption by Region from 2015-2020
Table North America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America BPO Import and Export from 2015-2020
Table North America BPO Value ($) by Type (2015-2020)
Table North America BPO Production by Type (2015-2020)
Table North America BPO Consumption by Application (2015-2020)
Table North America BPO Consumption by Country (2015-2020)
Table North America BPO Consumption Value ($) by Country (2015-2020)
Figure North America BPO Market PEST Analysis
Table Europe BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe BPO Import and Export from 2015-2020
Table Europe BPO Value ($) by Type (2015-2020)
Table Europe BPO Production by Type (2015-2020)
Table Europe BPO Consumption by Application (2015-2020)
Table Europe BPO Consumption by Country (2015-2020)
Table Europe BPO Consumption Value ($) by Country (2015-2020)
Figure Europe BPO Market PEST Analysis
Table Asia-Pacific BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific BPO Import and Export from 2015-2020
Table Asia-Pacific BPO Value ($) by Type (2015-2020)
Table Asia-Pacific BPO Production by Type (2015-2020)
Table Asia-Pacific BPO Consumption by Application (2015-2020)
Table Asia-Pacific BPO Consumption by Country (2015-2020)
Table Asia-Pacific BPO Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific BPO Market PEST Analysis
Table Latin America BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America BPO Import and Export from 2015-2020
Table Latin America BPO Value ($) by Type (2015-2020)
Table Latin America BPO Production by Type (2015-2020)
Table Latin America BPO Consumption by Application (2015-2020)
Table Latin America BPO Consumption by Country (2015-2020)
Table Latin America BPO Consumption Value ($) by Country (2015-2020)
Figure Latin America BPO Market PEST Analysis
Table Middle East & Africa BPO Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa BPO Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa BPO Import and Export from 2015-2020
Table Middle East & Africa BPO Value ($) by Type (2015-2020)
Table Middle East & Africa BPO Production by Type (2015-2020)
Table Middle East & Africa BPO Consumption by Application (2015-2020)
Table Middle East & Africa BPO Consumption by Country (2015-2020)
Table Middle East & Africa BPO Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa BPO Market PEST Analysis
Table Global BPO Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global BPO Production and Growth Rate Forecast by Type (2020-2027)
Table Global BPO Consumption and Growth Rate Forecast by Application (2020-2027)
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