Global BPO Market Insights, Forecast to 2029

Global BPO Market Insights, Forecast to 2029

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Finance & Accounting
1.2.3 Customer Services
1.2.4 HR Outsourcing
1.2.5 KPO
1.2.6 Procurement Outsourcing
1.3 Market by Application
1.3.1 Global BPO Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Manufacturing
1.3.3 Telecommunications & Technology
1.3.4 Banking
1.3.5 Insurance & Finance Services
1.3.6 Retail
1.3.7 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global BPO Market Perspective (2018-2029)
2.2 Global BPO Growth Trends by Region
2.2.1 BPO Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 BPO Historic Market Size by Region (2018-2023)
2.2.3 BPO Forecasted Market Size by Region (2024-2029)
2.3 BPO Market Dynamics
2.3.1 BPO Industry Trends
2.3.2 BPO Market Drivers
2.3.3 BPO Market Challenges
2.3.4 BPO Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue BPO by Players
3.1.1 Global BPO Revenue by Players (2018-2023)
3.1.2 Global BPO Revenue Market Share by Players (2018-2023)
3.2 Global BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of BPO, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global BPO Market Concentration Ratio
3.4.1 Global BPO Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO Revenue in 2022
3.5 Global Key Players of BPO Head office and Area Served
3.6 Global Key Players of BPO, Product and Application
3.7 Global Key Players of BPO, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO Breakdown Data by Type
4.1 Global BPO Historic Market Size by Type (2018-2023)
4.2 Global BPO Forecasted Market Size by Type (2024-2029)
5 BPO Breakdown Data by Application
5.1 Global BPO Historic Market Size by Application (2018-2023)
5.2 Global BPO Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America BPO Market Size (2018-2029)
6.2 North America BPO Market Size by Type
6.2.1 North America BPO Market Size by Type (2018-2023)
6.2.2 North America BPO Market Size by Type (2024-2029)
6.2.3 North America BPO Market Share by Type (2018-2029)
6.3 North America BPO Market Size by Application
6.3.1 North America BPO Market Size by Application (2018-2023)
6.3.2 North America BPO Market Size by Application (2024-2029)
6.3.3 North America BPO Market Share by Application (2018-2029)
6.4 North America BPO Market Size by Country
6.4.1 North America BPO Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America BPO Market Size by Country (2018-2023)
6.4.3 North America BPO Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe BPO Market Size (2018-2029)
7.2 Europe BPO Market Size by Type
7.2.1 Europe BPO Market Size by Type (2018-2023)
7.2.2 Europe BPO Market Size by Type (2024-2029)
7.2.3 Europe BPO Market Share by Type (2018-2029)
7.3 Europe BPO Market Size by Application
7.3.1 Europe BPO Market Size by Application (2018-2023)
7.3.2 Europe BPO Market Size by Application (2024-2029)
7.3.3 Europe BPO Market Share by Application (2018-2029)
7.4 Europe BPO Market Size by Country
7.4.1 Europe BPO Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe BPO Market Size by Country (2018-2023)
7.4.3 Europe BPO Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China BPO Market Size (2018-2029)
8.2 China BPO Market Size by Type
8.2.1 China BPO Market Size by Type (2018-2023)
8.2.2 China BPO Market Size by Type (2024-2029)
8.2.3 China BPO Market Share by Type (2018-2029)
8.3 China BPO Market Size by Application
8.3.1 China BPO Market Size by Application (2018-2023)
8.3.2 China BPO Market Size by Application (2024-2029)
8.3.3 China BPO Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia BPO Market Size (2018-2029)
9.2 Asia BPO Market Size by Type
9.2.1 Asia BPO Market Size by Type (2018-2023)
9.2.2 Asia BPO Market Size by Type (2024-2029)
9.2.3 Asia BPO Market Share by Type (2018-2029)
9.3 Asia BPO Market Size by Application
9.3.1 Asia BPO Market Size by Application (2018-2023)
9.3.2 Asia BPO Market Size by Application (2024-2029)
9.3.3 Asia BPO Market Share by Application (2018-2029)
9.4 Asia BPO Market Size by Region
9.4.1 Asia BPO Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia BPO Market Size by Region (2018-2023)
9.4.3 Asia BPO Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America BPO Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America BPO Market Size by Type
10.2.1 Middle East, Africa, and Latin America BPO Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America BPO Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America BPO Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America BPO Market Size by Application
10.3.1 Middle East, Africa, and Latin America BPO Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America BPO Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America BPO Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America BPO Market Size by Country
10.4.1 Middle East, Africa, and Latin America BPO Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America BPO Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America BPO Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO Introduction
11.1.4 Accenture Revenue in BPO Business (2018-2023)
11.1.5 Accenture Recent Developments
11.2 Capgemini
11.2.1 Capgemini Company Details
11.2.2 Capgemini Business Overview
11.2.3 Capgemini BPO Introduction
11.2.4 Capgemini Revenue in BPO Business (2018-2023)
11.2.5 Capgemini Recent Developments
11.3 Genpact
11.3.1 Genpact Company Details
11.3.2 Genpact Business Overview
11.3.3 Genpact BPO Introduction
11.3.4 Genpact Revenue in BPO Business (2018-2023)
11.3.5 Genpact Recent Developments
11.4 IBM
11.4.1 IBM Company Details
11.4.2 IBM Business Overview
11.4.3 IBM BPO Introduction
11.4.4 IBM Revenue in BPO Business (2018-2023)
11.4.5 IBM Recent Developments
11.5 Tata Consultancy Services
11.5.1 Tata Consultancy Services Company Details
11.5.2 Tata Consultancy Services Business Overview
11.5.3 Tata Consultancy Services BPO Introduction
11.5.4 Tata Consultancy Services Revenue in BPO Business (2018-2023)
11.5.5 Tata Consultancy Services Recent Developments
11.6 3i Infotech
11.6.1 3i Infotech Company Details
11.6.2 3i Infotech Business Overview
11.6.3 3i Infotech BPO Introduction
11.6.4 3i Infotech Revenue in BPO Business (2018-2023)
11.6.5 3i Infotech Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global BPO Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029
Table 2. Key Players of Finance & Accounting
Table 3. Key Players of Customer Services
Table 4. Key Players of HR Outsourcing
Table 5. Key Players of KPO
Table 6. Key Players of Procurement Outsourcing
Table 7. Global BPO Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029
Table 8. Global BPO Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 9. Global BPO Market Size by Region (2018-2023) & (US$ Million)
Table 10. Global BPO Market Share by Region (2018-2023)
Table 11. Global BPO Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 12. Global BPO Market Share by Region (2024-2029)
Table 13. BPO Market Trends
Table 14. BPO Market Drivers
Table 15. BPO Market Challenges
Table 16. BPO Market Restraints
Table 17. Global BPO Revenue by Players (2018-2023) & (US$ Million)
Table 18. Global BPO Revenue Share by Players (2018-2023)
Table 19. Global Top BPO by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO as of 2022)
Table 20. Global BPO Industry Ranking 2021 VS 2022 VS 2023
Table 21. Global 5 Largest Players Market Share by BPO Revenue (CR5 and HHI) & (2018-2023)
Table 22. Global Key Players of BPO, Headquarters and Area Served
Table 23. Global Key Players of BPO, Product and Application
Table 24. Global Key Players of BPO, Product and Application
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global BPO Market Size by Type (2018-2023) & (US$ Million)
Table 27. Global BPO Revenue Market Share by Type (2018-2023)
Table 28. Global BPO Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 29. Global BPO Revenue Market Share by Type (2024-2029)
Table 30. Global BPO Market Size by Application (2018-2023) & (US$ Million)
Table 31. Global BPO Revenue Share by Application (2018-2023)
Table 32. Global BPO Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 33. Global BPO Revenue Share by Application (2024-2029)
Table 34. North America BPO Market Size by Type (2018-2023) & (US$ Million)
Table 35. North America BPO Market Size by Type (2024-2029) & (US$ Million)
Table 36. North America BPO Market Size by Application (2018-2023) & (US$ Million)
Table 37. North America BPO Market Size by Application (2024-2029) & (US$ Million)
Table 38. North America BPO Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 39. North America BPO Market Size by Country (2018-2023) & (US$ Million)
Table 40. North America BPO Market Size by Country (2024-2029) & (US$ Million)
Table 41. Europe BPO Market Size by Type (2018-2023) & (US$ Million)
Table 42. Europe BPO Market Size by Type (2024-2029) & (US$ Million)
Table 43. Europe BPO Market Size by Application (2018-2023) & (US$ Million)
Table 44. Europe BPO Market Size by Application (2024-2029) & (US$ Million)
Table 45. Europe BPO Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 46. Europe BPO Market Size by Country (2018-2023) & (US$ Million)
Table 47. Europe BPO Market Size by Country (2024-2029) & (US$ Million)
Table 48. China BPO Market Size by Type (2018-2023) & (US$ Million)
Table 49. China BPO Market Size by Type (2024-2029) & (US$ Million)
Table 50. China BPO Market Size by Application (2018-2023) & (US$ Million)
Table 51. China BPO Market Size by Application (2024-2029) & (US$ Million)
Table 52. Asia BPO Market Size by Type (2018-2023) & (US$ Million)
Table 53. Asia BPO Market Size by Type (2024-2029) & (US$ Million)
Table 54. Asia BPO Market Size by Application (2018-2023) & (US$ Million)
Table 55. Asia BPO Market Size by Application (2024-2029) & (US$ Million)
Table 56. Asia BPO Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 57. Asia BPO Market Size by Region (2018-2023) & (US$ Million)
Table 58. Asia BPO Market Size by Region (2024-2029) & (US$ Million)
Table 59. Middle East, Africa, and Latin America BPO Market Size by Type (2018-2023) & (US$ Million)
Table 60. Middle East, Africa, and Latin America BPO Market Size by Type (2024-2029) & (US$ Million)
Table 61. Middle East, Africa, and Latin America BPO Market Size by Application (2018-2023) & (US$ Million)
Table 62. Middle East, Africa, and Latin America BPO Market Size by Application (2024-2029) & (US$ Million)
Table 63. Middle East, Africa, and Latin America BPO Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 64. Middle East, Africa, and Latin America BPO Market Size by Country (2018-2023) & (US$ Million)
Table 65. Middle East, Africa, and Latin America BPO Market Size by Country (2024-2029) & (US$ Million)
Table 66. Accenture Company Details
Table 67. Accenture Business Overview
Table 68. Accenture BPO Product
Table 69. Accenture Revenue in BPO Business (2018-2023) & (US$ Million)
Table 70. Accenture Recent Developments
Table 71. Capgemini Company Details
Table 72. Capgemini Business Overview
Table 73. Capgemini BPO Product
Table 74. Capgemini Revenue in BPO Business (2018-2023) & (US$ Million)
Table 75. Capgemini Recent Developments
Table 76. Genpact Company Details
Table 77. Genpact Business Overview
Table 78. Genpact BPO Product
Table 79. Genpact Revenue in BPO Business (2018-2023) & (US$ Million)
Table 80. Genpact Recent Developments
Table 81. IBM Company Details
Table 82. IBM Business Overview
Table 83. IBM BPO Product
Table 84. IBM Revenue in BPO Business (2018-2023) & (US$ Million)
Table 85. IBM Recent Developments
Table 86. Tata Consultancy Services Company Details
Table 87. Tata Consultancy Services Business Overview
Table 88. Tata Consultancy Services BPO Product
Table 89. Tata Consultancy Services Revenue in BPO Business (2018-2023) & (US$ Million)
Table 90. Tata Consultancy Services Recent Developments
Table 91. 3i Infotech Company Details
Table 92. 3i Infotech Business Overview
Table 93. 3i Infotech BPO Product
Table 94. 3i Infotech Revenue in BPO Business (2018-2023) & (US$ Million)
Table 95. 3i Infotech Recent Developments
Table 96. Research Programs/Design for This Report
Table 97. Key Data Information from Secondary Sources
Table 98. Key Data Information from Primary Sources
List of Figures
Figure 1. Global BPO Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)
Figure 2. Global BPO Market Share by Type: 2022 VS 2029
Figure 3. Finance & Accounting Features
Figure 4. Customer Services Features
Figure 5. HR Outsourcing Features
Figure 6. KPO Features
Figure 7. Procurement Outsourcing Features
Figure 8. Global BPO Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)
Figure 9. Global BPO Market Share by Application: 2022 VS 2029
Figure 10. Manufacturing Case Studies
Figure 11. Telecommunications & Technology Case Studies
Figure 12. Banking Case Studies
Figure 13. Insurance & Finance Services Case Studies
Figure 14. Retail Case Studies
Figure 15. Others Case Studies
Figure 16. BPO Report Years Considered
Figure 17. Global BPO Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 18. Global BPO Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 19. Global BPO Market Share by Region: 2022 VS 2029
Figure 20. Global BPO Market Share by Players in 2022
Figure 21. Global Top BPO Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO as of 2022)
Figure 22. The Top 10 and 5 Players Market Share by BPO Revenue in 2022
Figure 23. North America BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 24. North America BPO Market Share by Type (2018-2029)
Figure 25. North America BPO Market Share by Application (2018-2029)
Figure 26. North America BPO Market Share by Country (2018-2029)
Figure 27. United States BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. Canada BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. Europe BPO Market Size YoY (2018-2029) & (US$ Million)
Figure 30. Europe BPO Market Share by Type (2018-2029)
Figure 31. Europe BPO Market Share by Application (2018-2029)
Figure 32. Europe BPO Market Share by Country (2018-2029)
Figure 33. Germany BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 34. France BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. U.K. BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. Italy BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Russia BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. Nordic Countries BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 39. China BPO Market Size YoY (2018-2029) & (US$ Million)
Figure 40. China BPO Market Share by Type (2018-2029)
Figure 41. China BPO Market Share by Application (2018-2029)
Figure 42. Asia BPO Market Size YoY (2018-2029) & (US$ Million)
Figure 43. Asia BPO Market Share by Type (2018-2029)
Figure 44. Asia BPO Market Share by Application (2018-2029)
Figure 45. Asia BPO Market Share by Region (2018-2029)
Figure 46. Japan BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. South Korea BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. China Taiwan BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. Southeast Asia BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 50. India BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 51. Australia BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 52. Middle East, Africa, and Latin America BPO Market Size YoY (2018-2029) & (US$ Million)
Figure 53. Middle East, Africa, and Latin America BPO Market Share by Type (2018-2029)
Figure 54. Middle East, Africa, and Latin America BPO Market Share by Application (2018-2029)
Figure 55. Middle East, Africa, and Latin America BPO Market Share by Country (2018-2029)
Figure 56. Brazil BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 57. Mexico BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 58. Turkey BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 59. Saudi Arabia BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 60. Israel BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 61. GCC Countries BPO Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 62. Accenture Revenue Growth Rate in BPO Business (2018-2023)
Figure 63. Capgemini Revenue Growth Rate in BPO Business (2018-2023)
Figure 64. Genpact Revenue Growth Rate in BPO Business (2018-2023)
Figure 65. IBM Revenue Growth Rate in BPO Business (2018-2023)
Figure 66. Tata Consultancy Services Revenue Growth Rate in BPO Business (2018-2023)
Figure 67. 3i Infotech Revenue Growth Rate in BPO Business (2018-2023)
Figure 68. Bottom-up and Top-down Approaches for This Report
Figure 69. Data Triangulation
Figure 70. Key Executives Interviewed

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Published: 02-Feb-2023        Price: US 3450 Onwards        Pages: 115

A business process or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product (serves a particular business goal) for a particular customer or customers. The report focuses on the Business Document Work Process Management (Bpo) market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermor......

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