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Telecom Cloud Billing Market by Type of Billing (Convergent, Prepaid, Postpaid, Interconnect), Cloud Platform, Deployment, End User, Service, Rate of Charging Mode, and Region - Global Forecast to 2021

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Date: 19-Dec-2016
No. of pages: 160
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“Lower operational and administration cost is driving the growth of the telecom cloud billing market”

MarketsandMarkets: The telecom cloud billing market size is estimated to grow from USD 2.49 billion in 2016 to USD 8.22 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 27.0% from 2016 to 2021. Lower operational & administration cost, advancement & increase in adoption of cloud-based technologies, increasing mobile penetration and high subscriber growth, need for real-time billing, and increased demand for bundled services are some of the driving forces in the telecom cloud billing market. Telecom regulations across the globe and usage of legacy systems would be the restraining factors for the telecom cloud billing market.

“Among the applications,customer management is expected to have the largest market size during the forecast period”

The customer management application is expected to hold the largest market share during the forecast period. It is the backbone of any business process and encompasses many functionalities such as customer-interface management, order management, product catalogue, customer service offering, subscriber self-care management, sales & marketing, rate plans and rating, discounting, invoicing, problem handling, auditing, and security.

“Software as a Service (SaaS) platform is expected to dominate the telecom cloud billing market during the forecast period”

Among cloud platforms, SaaS platform is expected to dominate the telecom cloud billing market and hold the largest market share. SaaS model allows CSPs to quickly support new services anda lso enables the converging of multiple billing systems like prepaid and postpaid onto a single platform. It brings new services to market more economically without installing the entire infrastructure and to support it. One of the major benefits of adopting cloud-based SaaS operations is reduced initial capital costs.

“Asia-Pacific (APAC) is expected to grow at the highest rate during the forecast period”

APAC is expected to grow at the highest growth rate in the telecom cloud billing market during the forecast period. The large population in the region has led to an extensive pool of subscriber base for telecom companies. There are several factors driving the impressive growth in APAC, such as rapid economic development, globalization and foreign direct investment, increasing penetration of smartphones, and rapid internet adoption among individuals.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people.

The break-up of profiles of primary participants is given below:


  • By Company: Tier 1: 26%, Tier 2: 41%, and Tier 3: 33%

  • By Designation: C level: 30%, Director level:20%, and Others: 50%

  • By Region: North America: 33%, APAC: 50%,Europe: 17%


The various key vendors profiled in the report are as follows:


  • Amdocs (U.S.)

  • Oracle Corporation (U.S.)

  • CGI Group, Inc. (Canada)

  • Ericsson (Sweden)

  • Netcracker Technology (U.K.)

  • Cerillion (U.K.)

  • AsiaInfo (China)

  • Computer Science Corporation (U.S.)

  • Redknee Solutions, Inc. (U.S.),

  • Huawei Technologies (China)

  • Tech Mahindra (India)


Scope of the Report:

The report segments the telecom cloud billing market on the basis of billing which includes convergent, prepaid, postpaid, interconnect, roaming and others (Direct to Consumer (D2C) and metered); applications such as revenue management, account management and customer management; cloud platform comprises SaaS and others (Infrastructure as a Service (IaaS) and Platform as a Service (PaaS)); deployment includes public, private, and hybrid; rate of charging mode includes subscription-based and usage-based; services include professional and managed; end users comprises individuals and enterprises customers; and regions include North America, Europe, APAC, Middle East and Africa (MEA), and Latin America.

Reason to Buy the Report:


  • To get a comprehensive overview of the global telecom cloud billing market

  • To gain wide-ranging information about the top players in this market sphere, their product portfolios, and key strategies adopted by them

  • To gain insights of the major countries/regions in which the telecom cloud billing market is flourishing in various industries

Telecom Cloud Billing Market by Type of Billing (Convergent, Prepaid, Postpaid, Interconnect), Cloud Platform, Deployment, End User, Service, Rate of Charging Mode, and Region - Global Forecast to 2021

Table of Contents

1 Introduction
1.1 Objectives of the Report
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Report
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Introduction
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Vendor Dive Analysis
2.5 Research Assumptions

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Market
4.2 Market By Region, 2016 vs 2021
4.3 Market By Type of Billing, 2016–2021
4.4 Lifecycle Analysis, By Region, 2016–2021

5 Market Overview
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 By Billing
5.3.2 By Application
5.3.3 By Rate of Charging Mode
5.3.4 By End User
5.3.5 By Deployment Type
5.3.6 By Service
5.3.7 By Cloud Platform
5.3.8 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Lower Operational and Administration Cost
5.4.1.2 Advancement and Increase in the Adoption of Cloud-Based Technologies
5.4.1.3 Increasing Mobile Penetration and High Subscriber Growth
5.4.1.4 Need for Real-Time Billing and Increased Demand for Bundled Services
5.4.2 Restraints
5.4.2.1 Telecom Regulations
5.4.2.2 Legacy Systems
5.4.3 Opportunities
5.4.3.1 Increasing Demand for Data and Vas Services
5.4.4 Challenges
5.4.4.1 High Volume of Customer Transactions and Continued Change in Network Technologies
5.4.4.2 Multiple Rating Parameters

6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Strategic Benchmarking

7 Telecom Cloud Billing Market Analysis, By Type of Billing
7.1 Introduction
7.2 Convergent
7.3 Prepaid
7.4 Postpaid
7.5 Interconnect
7.6 Roaming
7.7 Others

8 Telecom Cloud Billing Market Analysis, By Application
8.1 Introduction
8.2 Revenue Management
8.3 Account Management
8.4 Customer Management

9 Telecom Cloud Billing Market Analysis, By Cloud Platform
9.1 Introduction
9.2 Software as A Service
9.3 Infrastructure as A Service and Platform as A Service

10 Telecom Cloud Billing Market Analysis, By Deployment
10.1 Introduction
10.2 Public
10.3 Private
10.4 Hybrid

11 Telecom Cloud Billing Market Analysis, By Rate of Charging Mode
11.1 Introduction
11.2 Subscription Based
11.3 Usage Based

12 Telecom Cloud Billing Market Analysis, By Service
12.1 Introduction
12.2 Professional
12.3 Managed

13 Telecom Cloud Billing Market Analysis, By End User
13.1 Introduction
13.2 Individuals
13.3 Enterprises

14 Geographic Analysis
14.1 Introduction
14.2 North America
14.3 Europe
14.4 Asia-Pacific
14.5 Middle East and Africa
14.6 Latin America

15 Competitive Landscape
15.1 Overview
15.2 Telecom Cloud Billing: Vendor Analysis
15.3 Introduction
15.4 Telecom Cloud Billing: Product Portfolio Comparison
15.5 Portfolio Comparison
15.6 Competitive Situations and Trends
15.6.1 Agreements, Partnerships, and Collaborations
15.6.2 New Product/Service Developments
15.6.3 Mergers and Acquisitions

16 Company Profiles
(Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments)*
16.1 Introduction
16.2 Amdocs, Inc.
16.3 Oracle Corporation
16.4 CGI Group, Inc.
16.5 Ericsson
16.6 Netcracker Technology (NEC Corporation)
16.7 Computer Sciences Corporation
16.8 Huawei Technologies
16.9 Redknee Solutions Inc.
16.10 Asiainfo, Inc.
16.11 Cerillion PLC
16.12 Tech Mahindra Limited

*Details on Company at A Glance, Recent Financials, Products & Services, Strategies & Insights, & Recent Developments Might Not Be Captured in Case of Unlisted Companies.

17 Key Innovators
17.1 Zuora, Inc.
17.1.1 Business Overview
17.2 Mind CTI, Ltd.
17.2.1 Business Overview
17.3 Jbilling
17.3.1 Business Overview

18 Appendix
18.1 Key Insights
18.2 Other Developments
18.3 Discussion Guide
18.4 Knowledge Store: Marketsandmarkets’ Subscription Portal
18.5 Introducing RT: Real-Time Market Intelligence
18.6 Available Customizations
18.7 Related Reports
18.8 Author Details

List of Tables

Table 1 Global Telecom Cloud Billing Market Size and Growth, 2014–2021 (USD Billion, Y-O-Y %)
Table 2 Market Size, By Type of Billing, 2014–2021 (USD Million)
Table 3 Convergent: Market Size, By Region, 2014–2021 (USD Million)
Table 4 Prepaid: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Postpaid: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Interconnect: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Roaming: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 9 Telecom Cloud Billing Market Size, By Application, 2014–2021 (USD Million)
Table 10 Revenue Management : Market Size, By Region, 2014–2021 (USD Million)
Table 11 Account Management: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Customer Management: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 14 Software as A Service: Market Size, By Region, 2014–2021 (USD Million)
Table 15 IaaS and PaaS: Market Size, By Region, 2014–2021 (USD Million)
Table 16 Market Size, By Deployment, 2014–2021 (USD Million)
Table 17 Public: Market Size, By Region, 2014–2021 (USD Million)
Table 18 Private: Market Size, By Region, 2014–2021 (USD Million)
Table 19 Hybrid: Market Size, By Region, 2014–2021 (USD Million)
Table 20 Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 21 Subscription Based: Market Size, By Region, 2014–2021 (USD Million)
Table 22 Usage Based: Market Size, By Region, 2014–2021 (USD Million)
Table 23 Market Size, By Service, 2014–2021 (USD Million)
Table 24 Professional: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Managed: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Market Size, By End User, 2014–2021 (USD Million)
Table 27 Individuals: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Telecom Cloud Billing Market Size, By Region, 2014–2021 (USD Million)
Table 30 North America: Market Size, By Country, 2014–2021 (USD Million)
Table 31 North America: Market Size, By Type of Billing, 2014–2021 (USD Million)
Table 32 North America: Market Size, By Application, 2014–2021 (USD Million)
Table 33 North America: Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 34 North America: Market Size, By Deployment, 2014–2021 (USD Million)
Table 35 North America: Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 36 North America: Market Size, By Service, 2014–2021 (USD Million)
Table 37 North America: Market Size, By End User, 2014–2021 (USD Million)
Table 38 Europe: Telecom Cloud Billing Market Size, By Country, 2014–2021 (USD Million)
Table 39 Europe: Market Size, By Type of Billing, 2014–2021(USD Million)
Table 40 Europe: Market Size, By Application, 2014–2021 (USD Million)
Table 41 Europe: Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 42 Europe: Market Size, By Deployment, 2014–2021 (USD Million)
Table 43 Europe: Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 44 Europe: Market Size, By Service, 2014–2021 (USD Million)
Table 45 Europe: Market Size, By End User, 2014–2021 (USD Million)
Table 46 Asia-Pacific: Telecom Cloud Billing Market Size, By Country, 2014–2021 (USD Million)
Table 47 Asia-Pacific: Market Size, By Type of Billing, 2014–2021(USD Million)
Table 48 Asia-Pacific: Market Size, By Application, 2014–2021 (USD Million)
Table 49 Asia-Pacific: Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 50 Asia-Pacific: Market Size, By Deployment, 2014–2021 (USD Million)
Table 51 Asia-Pacific: Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 52 Asia-Pacific: Market Size, By Service, 2014–2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By End User, 2014–2021 (USD Million)
Table 54 Middle East and Africa: Market Size, By Sub-Region, 2014–2021 (USD Million)
Table 55 Middle East and Africa: Market Size, By Type of Billing, 2014–2021(USD Million)
Table 56 Middle East and Africa: Market Size, By Application, 2014–2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Deployment, 2014–2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Service, 2014–2021 (USD Million)
Table 61 Middle East and Africa: Market Size, By End User, 2014–2021 (USD Million)
Table 62 Latin America: Telecom Cloud Billing Market Size, By Country, 2014–2021 (USD Million)
Table 63 Latin America: Market Size, By Type of Billing, 2014–2021(USD Million)
Table 64 Latin America: Market Size, By Application, 2014–2021 (USD Million)
Table 65 Latin America: Market Size, By Cloud Platform, 2014–2021 (USD Million)
Table 66 Latin America: Market Size, By Deployment, 2014–2021 (USD Million)
Table 67 Latin America: Market Size, By Rate of Charging Mode, 2014–2021 (USD Million)
Table 68 Latin America: Market Size, By Service, 2014–2021 (USD Million)
Table 69 Latin America: Market Size, By End User, 2014–2021 (USD Million)
Table 70 Agreements, Partnerships, and Collaborations, 2016
Table 71 New Product/Service Developments, 2016
Table 72 Mergers and Acquisitions, 2016
Table 73 Agreements, Partnerships, and Collaborations, 2013–2016
Table 74 New Product Developments, 2013–2016
Table 75 Mergers and Acquisitions, 2013–2015

List of Figures

Figure 1 Telecom Cloud Billing Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Vendor Analysis: Criteria Weightage
Figure 6 Market Size, By Type of Billing Snapshot: Convergent Billing is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 7 Market Size, By Type of Application: Customer Management Category is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 8 Market Size, By Deployment Type Snapshot: Deployment on Public Cloud is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 9 Global Telecom Cloud Billing Market Share: North America is Estimated to Hold the Largest Market Share in 2016
Figure 10 Increasing Demand Among Telcos for Low-Cost Cloud-Based Solutions is Driving the Overall Growth of the Market
Figure 11 Asia-Pacific is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 12 Convergent Billing is Expected to Have the Largest Market Size in the Telecom Cloud Billing Market During the Forecast Period
Figure 13 Telecom Cloud Billing Regional Lifecycle: Asia-Pacific Exhibits the Highest Growth Potential During the Forecast Period
Figure 14 Market Investment Scenario
Figure 15 Telecom Cloud Billing Market Evolution
Figure 16 Market Segmentation: By Type of Billing
Figure 17 Market Segmentation: By Application
Figure 18 Market Segmentation: By Rate of Charging Mode
Figure 19 Market Segmentation: By End User
Figure 20 Market Segmentation: By Deployment Type
Figure 21 Market Segmentation: By Service
Figure 22 Market Segmentation: By Cloud Platform
Figure 23 Market Segmentation: By Region
Figure 24 Market Drivers, Restraints, Opportunities, and Challenges
Figure 25 Market Value Chain
Figure 26 Companies Adopted Different Strategies to Gain Competitive Advantage
Figure 27 Convergent Billing Expected to Account for the Largest Market Size in the Telecom Cloud Billing Market During the Forecast Period
Figure 28 Customer Management Application Exhibits the Highest Growth Rate in the Market During the Forecast Period
Figure 29 SaaS Cloud Exhibits A Higher Growth Rate in the Market, 2016–2021
Figure 30 Public Deployment Segment is Estimated to Have the Highest Growth During the Forecast Period
Figure 31 Usage Based Segment is Estimated to Have A Larger Market Size During the Forecast Period
Figure 32 Professional Services Segment is Estimated to Have A Largest Market Size During the Forecast Period
Figure 33 Individuals End User Segment is Estimated to Have the Largest Market Size During the Forecast Period
Figure 34 Asia-Pacific is Expected to Exhibit the Highest Growth Rate in the Market
Figure 35 North America: Market Snapshot
Figure 36 Asia-Pacific Market Snapshot
Figure 37 Companies Adopted Agreements, Partnerships, and Collaborations as the Key Growth Strategy During the Period 2014–2016
Figure 38 Evaluation Overview Table: Product Offerings
Figure 39 Evaluation Overview Table: Business Strategy
Figure 40 Telecom Cloud Billing Market: Portfolio Comparison
Figure 41 Market Evaluation Framework, 2013–2016
Figure 42 Battle for Market Share: Agreements, Partnerships, and Collaborations has Been the Key Strategy for Growth in the Forecast Period
Figure 43 Geographic Revenue Mix of Top 5 Market Players
Figure 44 Amdocs, Inc.: Company Snapshot
Figure 45 Amdocs, Inc.: SWOT Analysis
Figure 46 Oracle Corporation: Company Snapshot
Figure 47 Oracle Corporation: SWOT Analysis
Figure 48 CGI Group, Inc.: Company Snapshot
Figure 49 CGI Group, Inc.: SWOT Analysis
Figure 50 Ericsson: Company Snapshot
Figure 51 Ericsson: SWOT Analysis
Figure 52 Netcraker Technology (NEC Corporation): Company Snapshot
Figure 53 Netcraker Technology (NEC Corporation): SWOT Analysis
Figure 54 CSC: Company Snapshot
Figure 55 Huawei Technologies: Company Snapshot
Figure 56 Redknee Solutions Inc.: Company Snapshot
Figure 57 Cerillion, PLC.: Company Snapshot
Figure 58 Tech Mahindra Limited: Company Snapshot
Figure 59 Mind CTI, Ltd.: Company Snapshot

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