North Africa Cloud Managed Services Market by Service Types (Business Services, Network Services, Security Services, Data Center Services, Mobility Services) - Global Forecast to 2015 - 2020

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Date: 23-Oct-2015
No. of pages: 137
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The organizations in the 21st century need to allow third-party service providers to perform routine business services for them to drive down operational costs, strengthening customer relationships, and improving financial management. Managed services mean that a company hands over a part or the entire management of its network infrastructure, applications, and security to experts such as service providers, systems integrators, or value-adding resellers.

The history of managed services stretches back to the late 1990s where application development services came into existence and business related application development was outsourced. Later, Software as a Service (SaaS) was introduced with the proliferation of the cloud service providers in the early 2000s. Thus, the organizations could now borrow the enterprise software and platforms over the cloud on pay-per-use subscription methodology. In the late 2000s, with the advancements in the cloud technologies, various trends evolved favouring the managed service providers, which helped organizations reduce their operational costs, undertaking all IT-related services and providing them on cloud.

The North African market is expected to be conducive to the growth of cloud managed services with immensely fuelled industrial verticals expecting higher growth in SMBs and enterprises looking to digitally transform themselves. The demand for business and network services are expected to increase due to the growing retail, banking, and telecom & IT sectors in the region. Security services would remain the top priority for organizations operating in industrial sectors such as Banking, Financial Services, and Insurance (BFSI) and the government & public sector that have high data sensitivity. Major cloud deployments in the region is expected through the public model due to the low cost factors involved, as well as the lower availability of ICT skills in the region. Industry verticals such as BFSI, telecom & IT, and energy & utilities are likely to see larger market shares in the North Africa cloud managed services market.

The North Africa cloud managed services report aims to define and forecast the cloud managed services market in the region on the basis of service types, deployment types, end-users, and verticals. The report also provides detailed information regarding the major factors influencing the growth of the cloud managed services market (drivers, restraints, opportunities, and industry specific challenges). The study analyses the opportunities in the market for stakeholders and details about the competitive landscape for market players. The market study covers various cloud managed services by type, including business services, networks services, security services, data centre services, and mobility services. It also covers cloud managed services by vertical, including BFSI, telecom & IT, government &public sector, energy & utilities, retail, manufacturing, healthcare, and others. The major players profiled in the report are Cisco, Ericsson, IBM, NEC Corp., Huawei, Accenture, Alcatel-Lucent, Fujitsu, HP, and Dimension Data.

North Africa Cloud Managed Services Market by Service Types (Business Services, Network Services, Security Services, Data Center Services, Mobility Services) - Global Forecast to 2015 - 2020

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions and Limitations
2.4.1 Assumptions
2.4.2 Limitations

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Market
4.2 North Africa Cloud Managed Services: By End-User
4.3 North Africa Cloud Managed Services Market
4.4 Lifecycle Analysis, 2015

5 Market Overview
5.1 Introduction
5.2 Market Evolution
5.3 Market Segmentation
5.3.1 By Service Type
5.3.2 By Deployment Type
5.3.3 By End-User
5.3.4 By Vertical
5.3.5 By Country
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Increased Ict Spending and Growing Trends in Big Data and Analytics
5.4.1.2 Rising Adoption of Managed Services in the SMB Segment
5.4.1.3 Technological Imports and Proximity to the European Market
5.4.2 Restraints
5.4.2.1 Concerns Over Privacy and Security
5.4.2.2 Network Bandwidth Incapability and Soaring Internet Prices
5.4.3 Opportunities
5.4.3.1 Increased Need of Managed Services in North African Industrial Verticals
5.4.4 Challenges
5.4.4.1 Low Availability of Ict Skills

6 North Africa Cloud Managed Services Market: Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Strategic Benchmarking
6.4 Demand Overview
6.5 Porter’s Five Forces Analysis
6.5.1 Threat From New Entrants
6.5.2 Threat From Substitutes
6.5.3 Bargaining Power of Suppliers
6.5.4 Bargaining Power of Buyers
6.5.5 Intensity of Competitive Rivalry
6.6 Managed Services Concepts, Best Practises & Certifications
6.6.1 Introduction
6.6.2 Managed Services – Concepts
6.6.2.1 Managed Service Provider (MSP)
6.6.2.2 Customer Premises Equipment (CPE)
6.6.3 Best Practises and Certifications
6.6.3.1 Information Technology Infrastructure Library (ITIL)
6.6.3.2 It Service Management (ITSM)
6.6.3.3 IBM Tivoli Unified Process (ITUP)
6.6.3.4 Microsoft Operations Framework (MOF)
6.6.3.5 Enhanced Telecom Operations Map (ETOM)
6.6.3.6 Federal Information Processing Standards (FIPS)
6.6.3.7 Unified Certification Standard (UCS)

7 North Africa Cloud Managed Services Market Analysis, By Service Type
7.1 Introduction
7.2 Managed Business Services
7.3 Managed Network Services
7.4 Managed Security Services
7.5 Managed Data Center Services
7.6 Managed Mobility Services

8 North Africa Cloud Managed Services Market Analysis, By Deployment Type
8.1 Introduction
8.2 Private Cloud
8.3 Public Cloud

9 Market Analysis, By End-User
9.1 Introduction
9.2 Small and Medium Businesses
9.3 Enterprises

10 Market Analysis, By Vertical
10.1 Introduction
10.2 Banking, Financial Services and Insurance (BFSI)
10.3 Telecom and It
10.4 Government and Public Sector
10.5 Energy and Utilities
10.6 Retail
10.7 Manufacturing
10.8 Healthcare
10.9 Others

11 North Africa Cloud Managed Services Market Analysis, By Country
11.1 Introduction
11.2 Morocco
11.3 Algeria
11.4 Tunisia
11.5 Rest of North Africa

12 Competitive Landscape
12.1 Overview
12.2 Supplier Overview
12.3 Competitive Situation and Trends
12.3.1 Mergers and Acquisitions
12.3.2 Agreements, Partnerships, and Collaborations
12.3.3 New Product/Service Developments
12.3.4 Research and Expansion

13 Company Profiles
13.1 Introduction
13.2 Cisco Systems
13.2.1 Business Overview
13.2.2 Services
13.2.3 Recent Developments, 2013–2014
13.2.4 MnM View
13.2.4.1 SWOT Analysis
13.2.4.2 Strategies and Insights
13.3 Ericsson
13.3.1 Business Overview
13.3.2 Services
13.3.3 Recent Developments, 2014–2015
13.3.4 SWOT Analysis
13.3.5 MnM View
13.4 IBM Corporation
13.4.1 Business Overview
13.4.2 Services
13.4.3 Recent Developments, 2013–2015
13.4.4 MnM View
13.4.4.1 SWOT Analysis
13.4.4.2 Strategies and Insights
13.5 NEC Corporation
13.5.1 Business Overview
13.5.2 Services
13.5.3 Recent Developments, 2014–2015
13.5.4 MnM View
13.5.4.1 SWOT Analysis
13.5.4.2 Strategies & Insights
13.6 Huawei Technologies
13.6.1 Business Overview
13.6.2 Services
13.6.3 Recent Developments,2014
13.6.4 MnM View
13.6.4.1 SWOT Analysis
13.6.4.2 Strategies & Insights
13.7 Accenture Plc
13.7.1 Business Overview
13.7.2 Services
13.7.3 Recent Developments,2014-2015
13.8 Alcatel-Lucent
13.8.1 Business Overview
13.8.2 Services
13.8.3 Recent Developments, 2014
13.9 Fujitsu
13.9.1 Business Overview
13.9.2 Services
13.9.3 Recent Developments, 2014-2015
13.10 Hewlett-Packard Company
13.10.1 Business Overview
13.10.2 Services
13.10.3 Recent Developments, 2014
13.11 Dimension Data
13.11.1 Business Overview
13.11.2 Services
13.11.3 Recent Developments, 2013–2014

14 Key Innovators
14.1 Issal
14.1.1 Business Overview
14.1.2 Services
14.1.3 Recent Developments, 2014
14.1.4 MnM View
14.2 Netissime Algeria
14.2.1 Business Overview
14.2.2 Services
14.2.3 Recent Developments, 2014
14.2.4 MnM View

15 Appendix
15.1 Key Industry Insights
15.2 Discussion Guide
15.3 Introducing RT: Real-Time Market Intelligence
15.4 Available Customizations
15.5 Related Reports

List of Tables

Table 1 Assumptions of the Research Study
Table 2 North Africa Cloud Managed Services  Market: Analysis of Drivers
Table 3 North Africa Cloud Managed Services  Market: Analysis of Restraints
Table 4 North Africa Cloud Managed Services  Market: Analysis of Opportunities
Table 5 North Africa Cloud Managed Services  Market: Analysis of Challenges
Table 6 North Africa Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 7 Managed Business Services: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 8 Managed Business Services: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 9 Managed Network Services: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 10 Managed Network Services: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 11 Managed Security Services: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 12 Managed Security Services: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 13 Managed Data Center Services: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 14 Managed Data Center Services: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 15 Managed Mobility Services: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 16 Managed Mobility Services: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 17 North Africa  Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 18 Private Cloud: Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 19 Public Cloud: Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 20 North Africa Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 21 SMB: Cloud Managed Services Market Size, By Vertical, 2013–2020 (USD Million)
Table 22 Enterprise: Cloud Managed Services Market Size, By Vertical, 2013–2020 (USD Million)
Table 23 North Africa Cloud Managed Services Market Size, By Vertical, 2013–2020 (USD Million)
Table 24 Banking, Financial Services and Insurance: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 25 Banking, Financial Services and Insurance: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 26 Banking, Financial Services and Insurance: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 27 Banking, Financial Services and Insurance: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 28 Telecom and It: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 29 Telecom and It: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 30 Telecom and It: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 31 Telecom and It: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 32 Government and Public Sector: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 33 Government and Public Sector: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 34 Government and Public Sector: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 35 Government and Public Sector: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 36 Energy and Utilities: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 37 Energy and Utilities: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 38 Energy and Utilities: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 39 Energy and Utilities: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 40 Retail: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 41 Retail: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 42 Retail: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 43 Retail: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 44 Manufacturing: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 45 Manufacturing: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 46 Manufacturing: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 47 Manufacturing: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 48 Healthcare: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 49 Healthcare: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 50 Healthcare: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 51 Healthcare: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 52 Others: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 53 Others: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 54 Others: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 55 Others: Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 56 North Africa Cloud Managed Services Market Size, By Country, 2013–2020 (USD Million)
Table 57 Morocco: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 58 Morocco: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 59 Morocco: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 60 Algeria: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 61 Algeria: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 62 Algeria: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 63 Tunisia: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 64 Tunisia: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 65 Tunisia: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 66 Rest of North Africa: Cloud Managed Services Market Size, By Service Type, 2013–2020 (USD Million)
Table 67 Rest of North Africa: Cloud Managed Services Market Size, By Deployment Type, 2013–2020 (USD Million)
Table 68 Rest of North Africa: Cloud Managed Services Market Size, By End-User, 2013–2020 (USD Million)
Table 69 Mergers and Acquisitions, 2013–2015
Table 70 Agreements, Partnerships, and Collaborations, 2013–2015
Table 71 New Product Developments, 2013–2015
Table 72 Research and Expansion, 2013–2015

List of Figures

Figure 1 North Africa Cloud Managed Services Market
Figure 2 North Africa Cloud Managed Services Stakeholders
Figure 3 Research Design
Figure 4 Market Size Estimation Methodology: Bottom-Up Approach
Figure 5 Market Size Estimation Methodology: Top-Down Approach
Figure 6 Data Triangulation
Figure 7 North Africa Cloud Managed Services Market is Expected to Grow Rapidly in the Near Future
Figure 8 Mobility Services are Expected to Gain Major Traction Due to Mobilizing Organizations
Figure 9 Market Snapshot (2015 vs. 2020): Business Services Expected to Hold the Largest Market Share
Figure 10 Rising Foreign Businesses in North Africa Would Bring Attractive Market Opportunities
Figure 11 SMB Segment to Grow at the Highest Rate During the Forecast Period
Figure 12 Public Cloud Deployment is Estimated to Gain the Largest Market Share in 2015
Figure 13 The North Africa Cloud Managed Services Market is Expected to Be in the High Growth Phase in 2015
Figure 14 Cloud Managed Services Market Evolution
Figure 15 Market Segmentation: By Service Type
Figure 16 Market Segmentation: By Deployment Type
Figure 17 Market Segmentation: By End-User
Figure 18 Market Segmentation: By Vertical
Figure 19 Market Segmentation: By Country
Figure 20 North Africa Cloud Managed Services Market: Drivers, Restraints, Opportunities, and Challenges
Figure 21 Cloud Managed Services Market: Value Chain Analysis
Figure 22 IBM Adopted All-Round Strategies for Cloud Managed Services
Figure 23 North Africa Cloud Managed Services: Porter’s Five Forces Analysis
Figure 24 Managed Security Services Gaining Traction Due to Increase in Cyber Threats
Figure 25 Public Cloud Adoption to Be Larger Due to Low Cost Factors Among End-Users
Figure 26 Small and Medium Businesses in North Africa Will Show Tremendous Increase in Adoption of Cloud Managed Services
Figure 27 Banking, Financial Services and Insurance Set to Dominate in the Market
Figure 28 Morocco Expected to Be Maturing Market Amongst the North African Countries
Figure 29 Companies Adopted Mergers and Acquisition as the Key Growth Strategy During 2013–2015
Figure 30 IBM and Cisco Considered as Forerunners in Providing Comprehensive Cloud Managed Services
Figure 31 Market Evaluation Framework
Figure 32 Battle for Market Share: Mergers and Acquisitions Have Been Seen as the Key Strategy for Company Growth
Figure 33 Geographic Revenue Mix of 5 Market Players
Figure 34 Cisco Systems: Company Snapshot
Figure 35 Cisco Systems: SWOT Analysis
Figure 36 Ericsson: Company Snapshot
Figure 37 Ericsson: SWOT Analysis
Figure 38 IBM: Company Snapshot
Figure 39 IBM: SWOT Analysis
Figure 40 NEC Corporation: Company Snapshot
Figure 41 NEC Corporation: SWOT Analysis
Figure 42 Huawei: Company Snapshot
Figure 43 Huawei: SWOT Analysis
Figure 44 Accenture: Company Snapshot
Figure 45 Alcatel-Lucent: Company Snapshot
Figure 46 Fujitsu: Company Snapshot
Figure 47 Hewlett-Packard: Company Snapshot
Figure 48 Dimension Data: Company Snapshot
Figure 49 Issal: Company Snapshot
Figure 50 Netissime Algeria: Company Snapshot

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