Marketing Cloud Platform Market by Component (Platforms and Services), Deployment Mode (Public Cloud and Private Cloud), Marketing Functions, Organization Size, Vertical and Region - Global Forecast to 2027

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Date: 27-Sep-2022
No. of pages: 200
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The global marketing cloud platform market size is expected to grow from USD 11.7 billion in 2022 to USD 17.8 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 8.7% during the forecast period. Businesses can send automated messages to customers via email, the web, social media, and text using the marketing cloud platform. Marketing workflows, which are collections of guidelines, control the automatic sending of messages. It can be created from scratch, customized using templates, or changed mid-campaign to improve performance on a marketing cloud platform.

As per organization size, the SMEs segment to grow at a higher CAGR during the forecast period

SMEs are anticipated to develop at a higher CAGR of 10.6% during the forecast period, while the large enterprises sector is expected to hold a larger market share based on organization size. Therefore, the adoption of marketing cloud platforms is comparatively higher in large organizations than in SMEs. are increasingly implementing marketing cloud platform solutions. As a result of the more intense competition in the industry, SMEs are predicted to invest in marketing cloud platform products and services and implement go-to-market plans to make better business choices. Implementing marketing cloud platforms and related services is anticipated to increase SMEs' ability to manage risk, decrease administrative costs, comply with regulations, and achieve beneficial business outcomes.

As per regions, Asia Pacific to grow at the highest CAGR during the forecast period

As per regions, the Asia Pacific is estimated to hold the highest Compound Annual Growth Rate (CAGR) of 10.5% in the marketing cloud platform market. The major economies in the Asia Pacific region, such as China, India, Japan, and the rest of Asia Pacific, showcase a rapid rate ofthe marketing cloud platform. The region’s marketing cloud platform market is anticipated to be driven by untapped prospective markets, growing penetration of cutting-edge technologies, and application development in numerous industries. As businesses in the region quickly adopt marketing cloud platforms to cater customers a better experience, the market for these platforms is expanding quickly in Asia Pacific. Marketing cloud platforms are being widely adopted by the BFSI, retail and consumer goods, and media and entertainment industries to improve their marketing efforts. As a result, vendors of marketing cloud platforms are looking toward the Asia Pacific as a region with strong development potential for their marketing cloud platforms.

As per component, services segment to grow at higher CAGR during the forecast period

As per component, the services segment is estimated to hold the highest Compound Annual Growth Rate (CAGR) of 9.9% in the marketing cloud platform market. Marketing cloud platforms are further categorized into professional services and managed services. The professional services segment is further sub segmented into consulting, integration and implementation services, and training, support, and maintenance. The services segment of the marketing cloud platform will have a bright future in various marketing application integrations. Managed services are services provided by outside suppliers to handle business operations difficulties. These services enable reducing expenses, raising overall revenue, and enhancing productivity.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the marketing cloud platform market.


  • By Company: Tier I: 32%,Tier II: 49%, and Tier III: 19%

  • By Designation: C-Level Executives: 33%, D-Level Executives: 22%, and Managers: 45%

  • By Region: Asia Pacific: 35%, Europe: 20%, North America: 40%, Rest of World: 5%


The report includes the study of key players offering marketing cloud platforms. It profiles major vendors in the marketing cloud platform market. Some of the major marketing cloud platform market vendors areAdobe (US), Salesforce (US), Oracle (US), Pega systems (US), HubSpot (US), SAP (Germany), SAS (US), Redpoint Global (US), Cheetah Digital (US), Acoustic (US), Braze (US), Acquia (US), Cision (US), Insider (US), Sitecore (US), Resulticks (US), Fico (US), Selligent (Belgium), Zeta Global (US), Algonomy (US), Platformly (British Virgin Islands), Mapp (US), ConvertLab (China), SocialPilot (US), OneSignal (US), Bluecore (US), CleverTap (US), Optimove (US), MoEngage (US), and Iterable (US).

Research Coverage

The market study covers the marketing cloud platform market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as components, deployment types, marketing functions, organization sizes, verticals, and regions. It includes an in-depth competitive analysis of the market's key players, their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall marketing cloud platform market and its sub segments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the market's pulse and provides them with information on key market drivers, restraints, challenges, and opportunities.

Marketing Cloud Platform Market by Component (Platforms and Services), Deployment Mode (Public Cloud and Private Cloud), Marketing Functions, Organization Size, Vertical and Region - Global Forecast to 2027

Table Of Contents

1 Introduction
1.1 Objectives Of The Study
1.2 Market Definition
1.2.1 Inclusions And Exclusions
1.3 Market Scope
1.3.1 Market Segmentation
1.3.2 Regions Covered
1.3.3 Years Considered For The Study
1.4 Currency Considered
1.5 Stakeholders
1.6 Summary Of Changes

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.2 Primary Data
2.1.2.1 Breakup Of Primary Profiles
2.1.2.2 Key Industry Insights
2.2 Market Breakup And Data Triangulation
2.3 Market Size Estimation
2.3.1 Bottom Up Approach
2.3.2 Top Down Approach
2.4 Assumptions For The Study
2.5 Limitations Of The Study

3 Executive Summary

4 Premium Insights
4.1 Attractive Opportunities In The Marketing Cloud Platform Market
4.2 Market, By Component (2022 Vs. 2027)
4.3 Market, By Deployment Type (2022 Vs. 2027)
4.4 Market, By Marketing Function (2022 Vs. 2027)
4.5 Market, By Vertical (2022 Vs. 2027)
4.6 Market Investment Scenario

5 Market Overview And Industry Trends
5.1 Introduction
5.2 Market Dynamics
5.2.1 Driver
5.2.2 Restraints
5.2.3 Opportunities
5.2.4 Challenges
5.3 Covid-19 Impact Analysis
5.4 Case Study Analysis
5.5 Ecosystem
5.6 Value Chain Analysis
5.7 Patent Analysis
5.8 Pricing Analysis
5.8.1 Average Selling Prices Of Key Players By Application
5.8.2 Average Selling Price Trend
5.9 Technology Analysis
5.10 Porter Analysis
5.11 Tariff And Regulatory Landscape
5.11.1 Regulatory Bodies, Government Agencies, And Other Organizations
5.11.2 Regulations
5.12 Key Conferences And Events In 2022 And 2023
5.13 Key Shareholder And Buying Criteria
5.13.1 Key Stakeholders In The Buying Process
5.13.2 Buying Criteria
5.14 Trends/Disruption Impacting Buyers

6 Marketing Cloud Platform Market, By Component
6.1 Introduction
6.1.1 Market Drivers
6.2 Platform
6.2.1 Customer Relationship Management Marketing Cloud Platform
6.2.2 Software-As-A-Service Marketing Cloud Platform
6.2.3 Business-To-Business Marketing Cloud Platform
6.3 Services
6.3.1 Managed Services
6.3.2 Professional Services
6.3.2.1 Consulting
6.3.2.2 Integration And Implementation Services
6.3.2.3 Training, Support And Maintenance

7 Marketing Cloud Platform Market, By Marketing Function
7.1 Introduction
7.1.1 Market Drivers
7.2 Advertising
7.3 Branding
7.4 Designing
7.5 Sales Channel
7.6 Communications
7.7 Customer Support

8 Market , By Deployment Type
8.1 Introduction
8.1.1 Market Drivers
8.2 Public Cloud
8.3 Private Cloud

9 Marketing Cloud Platform Market , By Enterprise Size
9.1 Introduction
9.1.1 Market Drivers
9.2 Small And Medium-Sized Enterprises
9.3 Large Enterprises

10 Market, By Vertical
10.1 Introduction
10.1.1 Market Drivers
10.2 Retail And Ecommerce
10.3 Banking, Financial Services And Insurance
10.4 It And Telecom
10.5 Travel And Hospitality
10.6 Healthcare And Life Sciences
10.7 Education
10.8 Media, Entertainment, And Gaming
10.9 Others

11 Marketing Cloud Platform Market, By Region
11.1 Introduction
11.2 North America
11.2.1 Market Drivers
11.2.2 United States
11.2.3 Canada
11.3 Europe
11.3.1 Market Drivers
11.3.2 United Kingdom
11.3.3 Germany
11.3.4 France
11.3.5 Rest Of Europe
11.4 Asia Pacific
11.4.1 Market Drivers
11.4.2 China
11.4.3 Japan
11.4.4 India
11.4.5 Rest Of Asia Pacific
11.5 Middle East And Africa
11.5.1 Market Drivers
11.5.2 United Arab Emirates
11.5.3 Kingdom Of Saudi Arabia
11.5.4 South Africa
11.5.5 Rest Of Middle East And
11.6 Latin America
11.6.1 Market Drivers
11.6.2 Brazil
11.6.3 Mexico
11.6.4 Rest Of Latin America

12 Competitive Landscape
12.1 Introduction
12.2 Key Player Strategies/Right To Win
12.3 Market Share
12.4 Historic Revenue Analysis
12.5 Key Market Developments
12.5.1 New Launches
12.5.2 Deals
12.5.3 Others
12.6 Company Evaluation Quadrant
12.6.1 Definitions And Methodology
12.6.2 Stars
12.6.3 Emerging Leaders
12.6.4 Pervasive
12.6.5 Participants
12.7 Startup/Sme Evaluation Quadrant
12.7.1 Definitions And Methodology
12.7.2 Responsive Vendors
12.7.3 Progressive Vendors
12.7.4 Dynamic Vendors
12.7.5 Starting Blocks
12.8 Competitve Benchmarking

13 Company Profiles
13.1 Introduction
13.2 Salesforce
13.2.1 Business Overview
13.2.2 Solutions And Services Offered
13.2.3 Recent Developments
13.2.4 Mnm View
13.2.4.1 Key Strengths/Right To Win
13.2.4.2 Strategic Choices Made
13.2.4.3 Threats/Weakness
13.3 Oracle
13.3.1 Business Overview
13.3.2 Solutions And Services Offered
13.3.3 Recent Developments
13.3.4 Mnm View
13.3.4.1 Key Strengths/Right To Win
13.3.4.2 Strategic Choices Made
13.3.4.3 Threats/Weakness
13.4 Adobe
13.4.1 Business Overview
13.4.2 Solutions And Services Offered
13.4.3 Recent Developments
13.4.4 Mnm View
13.4.4.1 Key Strengths/Right To Win
13.4.4.2 Strategic Choices Made
13.4.4.3 Threats/Weakness
13.5 Sap
13.5.1 Business Overview
13.5.2 Solutions And Services Offered
13.5.3 Recent Developments
13.5.4 Mnm View
13.5.4.1 Key Strengths/Right To Win
13.5.4.2 Strategic Choices Made
13.5.4.3 Threats/Weakness
13.6 Hubspot
13.6.1 Business Overview
13.6.2 Solutions And Services Offered
13.6.3 Recent Developments
13.6.4 Mnm View
13.6.4.1 Key Strengths/Right To Win
13.6.4.2 Strategic Choices Made
13.6.4.3 Threats/Weakness
13.7 Pegasystems
13.8 Redpoint Global
13.9 Cheetah Degital
13.10 Acoustic
13.11 Sas
13.12 Braze
13.13 Acquia
13.14 Cision
13.15 Insider
13.16 Sitecore
13.17 Resulstic
13.18 Fico
13.19 Selliegnet
13.20 Zeta Global
13.21 Smes/Start-Ups
13.21.1 Platformaly
13.21.2 Mapp
13.21.3 Convertlab
13.21.4 Socialpilot
13.21.5 Onesignal
13.21.6 Bloecore
13.21.7 Clevartap
13.21.8 Optimotive
13.21.9 Moengage
13.21.10 Iterable

14 Adjacent Market

15 Appendix
15.1 Discussion Guide
15.2 Knowledge Store: Marketsandmarkets’ Subscription Portal
15.3 Available Customizations
15.4 Related Reports
15.5 Author Details

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