Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2021

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Date: 02-Aug-2016
No. of pages: 165
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“Exponential data growth and increasing need to manage it in the enterprises is expected to drive the overall market”

The Enterprise Content Management (ECM) market size is estimated to grow from USD 28.10 billion in 2016 to USD 66.27 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 18.7% due to exponential data growth, increasing need to manage data in enterprises, high need for securing confidential data and protection against data loss, and increased traction for risk mitigation in content management.

“E-Discovery solution to dominate during the forecast period”

In 2016, the e-discovery solution is expected to dominate the solution segment in the ECM market as it is the most sought after solution which helps the users to preserve electronic information which can be used as digital evidence in litigation issues, and which will also be vital in enhancing the security of the electronic documents and thereby ensuring efficiency of the organizational e-governance performance.

“Asia-Pacific (APAC)is projected to witness highest growth during the forecast period”

North America is expected to hold the largest market share of the ECM market in 2016 attributing to the large-scale investments in the implementation of ECM solutions due to growth in e-commerce applications and need for better control and visibility mechanisms. APAC is expected to have the highest growth rate during the forecast period due to the increasing technological adoption and wider demand among enterprises for ECM solutions to manage consistent data and induce control and visibility mechanisms in the region.

In the process of determining and verifying the market size for several segments and sub segments gathered through secondary research, extensive primary interviews were conducted with key industry personnel. The break-up of profiles of primary discussion participants is given below.


  • By Company Type: Tier-1 (35%), Tier-2 (45%), and Tier-3 (20%) companies

  • By Designation: C-level (35%), Director Level (25%), and Others (40%)

  • By Region: North America (45%), Europe (20%), APAC (30%), and Rest of World (5%)


The list of ECMvendors profiled in the report is as follows:


  • Alfresco Software, Inc. (U.K.)

  • EMC Corporation(U.S.)

  • Hyland Software, Inc. (U.S.)

  • IBM Corporation (U.S.)

  • Lexmark International, Inc. (U.S.)

  • Microsoft Corporation (U.S.)

  • Newgen Software Technologies Ltd. (India)

  • OpenText Corporation (U.S.)

  • Oracle Corporation (U.S.)

  • Xerox Corporation (U.S.)

  • Everteam (France)

  • Fabasoft AG (Austria)

  • Laserfiche (U.S.)

  • M-Files Corporation (U.S.)

  • MaxxVault LLC (U.S.)

  • Nuxeo (U.S.)

  • SER Group (Germany)


The report will help the market leaders/new entrants in this market in the following ways:


  • This report segments the ECM market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the sub segments across different verticals and regions.

  • The report helps the stakeholders understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.

  • This report will help the stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, new product developments, partnerships, and mergers & acquisitions.

Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records Management, eDiscovery, and others), Deployment Type, User Type, Vertical and Region - Global Forecasts and Analysis to 2021

Table of Contents

1 Introduction
1.1 Objectives of the Report
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered in the Report
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Introduction
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Breakdown of Primaries
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions and Limitations
2.4.1 Assumptions
2.4.2 Limitations

3 Enterprise Content Management Market: Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities in the Enterprise Content Management Market
4.2 Market By Region, 2016 vs 2021
4.3 Market By Deployment Type, 2016–2021
4.4 Market By Vertical and Region, 2016
4.5 Lifecycle Analysis, By Region
4.6 Market Investment Scenario

5 Enterprise Content Management Market Overview
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 By Solution
5.3.2 By Deployment Type
5.3.3 By User Type
5.3.4 By Vertical
5.3.5 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Exponential Data Growth and Increasing Need to Manage It Across the Enterprises
5.4.1.2 Need for Regulatory Content Management to Enhance the Operations
5.4.1.3 High Need for Securing Confidential Data and Protection Against Data Loss
5.4.1.4 Increased Traction for Risk Mitigation in Content Management
5.4.2 Restraints
5.4.2.1 Difficulties in Smooth Handling of Enterprise Data in Case of Mergers and Acquisitions
5.4.2.2 Existence of Functional Content Data Silos
5.4.3 Opportunities
5.4.3.1 Growing Adoption By Smes and Cloud Based Content Management Generates New Business Opportunities
5.4.3.2 Deployment of Content Maturity Model
5.4.3.3 End-To-End Cross-Platform Solutions
5.4.4 Challenges
5.4.4.1 Data Migration From Legacy Systems to New Systems
5.4.4.2 Security Issues Associated With Cloud and Mobile Technologies
5.4.4.3 Aligning Enterprise Content Management Strategy With the Organizational Strategic Initiatives

6 Enterprise Content Management Market: Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Innovation Spotlight
6.4 Strategic Benchmarking

7 Enterprise Content Management Market Analysis, By Solutions
7.1 Introduction
7.2 Enterprise Document Management
7.3 Enterprise Document Imaging and Capture
7.4 Enterprise Content Workflow Management
7.5 Enterprise Records Management
7.6 Enterprise Web Content Management
7.7 Social Content Management
7.8 Digital Asset & Rich Media Management
7.9 Advanced Case Management
7.10 Mobile Content Management
7.11 Ediscovery
7.12 Enterprise Digital Rights Management
7.13 Others

8 Enterprise Content Management Market Analysis, By Deployment Type
8.1 Introduction
8.2 Hosted
8.3 On-Premises

9 Enterprise Content Management Market Analysis, By User Type
9.1 Introduction
9.2 Smes
9.3 Enterprises

10 Enterprise Content Management Market Analysis, By Vertical
10.1 Introduction
10.2 Education
10.3 BFSI
10.4 Retail
10.5 Energy and Power
10.6 Government and Defense
10.7 Healthcare & Life Sciences
10.8 Manufacturing
10.9 Telecom & It
10.10 Transportation & Logistics
10.11 Media & Entertainment
10.12 Tourism & Hospitality
10.13 Others

11 Geographic Analysis
11.1 Introduction
11.2 North America
11.2.1 U.S.
11.2.2 Others
11.3 Europe
11.4 Asia-Pacific (APAC)
11.5 Middle East and Africa (MEA)
11.6 Latin America

12 Competitive Landscaping
12.1 Overview
12.2 Portfolio Comparision
12.3 Competitive Situation and Trends
12.3.1 Agreements, Partnerships, and Collaborations
12.3.2 New Product/Service Developments
12.3.3 Mergers and Acquisitions, 2015-2016

13 Company Profiles
13.1 Introduction
13.2 EMC Corporation
13.2.1 Business Overview
13.2.2 Products,Services and Solutions
13.2.3 Recent Developments
13.2.4 MnM View
13.2.4.1 SWOT Analysis
13.2.4.2 Key Strategies
13.3 International Business Machines (IBM) Corporation
13.3.1 Business Overview
13.3.2 Products and Solutions Offered
13.3.3 Recent Developments
13.3.4 MnM View
13.3.4.1 SWOT Analysis
13.3.4.2 Key Strategies
13.4 Microsoft Corporation
13.4.1 Business Overview
13.4.2 Products and Solutions Offered
13.4.3 Recent Developments
13.4.4 MnM View
13.4.4.1 SWOT Analysis
13.4.4.2 Key Strategies
13.5 Opentext Corporation
13.5.1 Business Overview
13.5.2 Product and Solutions Offered
13.5.3 Recent Developments
13.5.4 MnM View
13.5.4.1 SWOT Analysis
13.5.4.2 Key Strategies
13.6 Oracle Corporation
13.6.1 Business Overview
13.6.2 Products and Solution Offered
13.6.3 Recent Developments
13.6.4 MnM View
13.6.4.1 SWOT Analysis
13.6.4.2 Key Strategies
13.7 Alfresco Software, Inc.
13.7.1 Business Overview
13.7.2 Products and Solutions Offered
13.7.3 Recent Developments
13.8 Newgen Software Technologies Ltd
13.8.1 Business Overview
13.8.2 Products and Solutions Offered
13.8.3 Recent Developments
13.9 Hyland Software, Inc
13.9.1 Business Overview
13.9.2 Products and Solutions Offered
13.9.3 Recent Developments
13.10 Lexmark International, Inc
13.10.1 Business Overview
13.10.2 Products and Solutions
13.10.3 Recent Development
13.11 Xerox Corporation
13.11.1 Business Overview
13.11.2 Services
13.11.3 Recent Developments
13.12 Key Innovators
13.12.1 Everteam
13.12.2 Fabasoft AG
13.12.3 Laserfiche
13.12.4 Nuxeo
13.12.5 SER Group

14 Appendix
14.1 Insight of Industry Experts
14.2 Discussion Guide
14.3 Introducing RT: Real-Time Market Intelligence
14.4 Available Customizations
14.5 Related Reports

List of Tables

Table 1 Enterprise Content Management Market Size and Growth Rate, 2016–2021 (USD Billion)
Table 2 Market Innovation Spotlight
Table 3 Market Size, By Solution, 2014-2021 (USD Million)
Table 4 Enterprise Document Collaboration Solution: Market Size, By Region, 2014–2021 (USD Million)
Table 5 Enterprise Document Imaging and Capture Solution: Market Size, By Region, 2014–2021 (USD Million)
Table 6 Enterprise Content Workflow Management: Market Size, By Region, 2014–2021 (USD Million)
Table 7 Enterprise Records Management: Market Size, By Region, 2014–2021 (USD Million)
Table 8 Enterprise Web Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 9 Social Media Management: Market Size, By Region, 2014–2021 (USD Million)
Table 10 Digital Asset & Rich Media Management: Market Size, By Region, 2014–2021 (USD Million)
Table 11 Advanced Case Management: Market Size, By Region, 2014–2021 (USD Million)
Table 12 Mobile Content Management: Market Size, By Region, 2014–2021 (USD Million)
Table 13 Ediscovery: Market Size, By Region, 2014–2021 (USD Million)
Table 14 Enterprise Digital Rights Management: Market Size, By Region, 2014–2021 (USD Million)
Table 15 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 16 Enterprise Content Management Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 17 Hosted: Market Size, By Region, 2014–2021 (USD Million)
Table 18 On-Premises: Market Size, By Region, 2014-2021 (USD Million)
Table 19 Market Size, By User Type, 2014-2021 (USD Million)
Table 20 Smes: Market Size, By Region, 2014–2021 (USD Million)
Table 21 Enterprises: Market Size, By Region, 2014–2021 (USD Million)
Table 22 Enterprise Content Management Market Size, By Vertical, 2014-2021 (USD Million)
Table 23 Education: Market Size, By Region, 2014–2021 (USD Million)
Table 24 BFSI: Market Size, By Region, 2014–2021 (USD Million)
Table 25 Retail: Market Size, By Region, 2014–2021 (USD Million)
Table 26 Energy and Power: Market Size, By Region, 2014–2021 (USD Million)
Table 27 Government and Defense: Market Size, By Region, 2014–2021 (USD Million)
Table 28 Healthcare & Life Sciences: Market Size, By Region, 2014–2021 (USD Million)
Table 29 Manufacturing: Market Size, By Region, 2014–2021 (USD Million)
Table 30 Telecom & It: Market Size, By Region, 2014–2021 (USD Million)
Table 31 Transportation & Logistics: Market Size, By Region, 2014–2021 (USD Million)
Table 32 Media and Entertainment: Market Size, By Region, 2014–2021 (USD Million)
Table 33 Tourism & Hospitality: Market Size, By Region, 2014–2021 (USD Million)
Table 34 Others: Market Size, By Region, 2014–2021 (USD Million)
Table 35 Enterprise Content Management Market Size, By Region, 2014–2021 (USD Billion)
Table 36 North America: Market Size, By Solution, 2014–2021 (USD Million)
Table 37 North America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 38 North America: Market Size, By User Type, 2014–2021 (USD Million)
Table 39 North America: Market Size, By Vertical, 2014–2021 (USD Million)
Table 40 North America: Market Size, By Country, 2014–2021 (USD Million)
Table 41 U.S.: Market Size, By Solution, 2014–2021 (USD Million)
Table 42 U.S.: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 43 U.S.: Market Size, By User Type, 2014–2021 (USD Million)
Table 44 U.S.: Market Size, By Vertical, 2014–2021 (USD Million)
Table 45 Others: Market Size, By Solution, 2014–2021 (USD Million)
Table 46 Others: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 47 Others: Enterprise Content Management Market Size, By User Type, 2014–2021 (USD Million)
Table 48 Others: Market Size, By Vertical, 2014–2021 (USD Million)
Table 49 Europe: Market Size, By Solution, 2014–2021 (USD Million)
Table 50 Europe: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 51 Europe: Market Size, By Professional User Type, 2014–2021 (USD Million)
Table 52 Europe: Market Size, By Vertical, 2014–2021 (USD Million)
Table 53 Asia-Pacific: Market Size, By Solution, 2014–2021 (USD Million)
Table 54 Asia-Pacific: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 55 Asia-Pacific: Market Size, By User Type, 2014–2021 (USD Million)
Table 56 Asia-Pacific: Market Size, By Vertical, 2014–2021 (USD Million)
Table 57 Middle East and Africa: Market Size, By Solution, 2014–2021 (USD Million)
Table 58 Middle East and Africa: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 59 Middle East and Africa: Market Size, By User Type, 2014–2021 (USD Million)
Table 60 Middle East and Africa: Market Size, By Vertical, 2014–2021 (USD Million)
Table 61 Latin America: Enterprise Content Management Market Size, By Solution, 2014–2021 (USD Million)
Table 62 Latin America: Market Size, By Deployment Type, 2014–2021 (USD Million)
Table 63 Latin America: Market Size, By User Type, 2014–2021 (USD Million)
Table 64 Latin America: Market Size, By Vertical, 2014–2021 (USD Million)
Table 65 Agreements, Partnerships, and Collaborations ,2014-2016
Table 66 New Products/Solutions Developments , 2015-2016
Table 67 Mergers and Acquisitions

List of Figures

Figure 1 Global Enterprise Content Management Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Market Breakdown and Data Triangulation
Figure 5 Enterprise Content Management Market Expected to Grow Owing to Exponential Data Growth and Increasing Need to Manage It in the Enterprises During 2016–2021
Figure 6 Top Three Segments for the Enterprise Content Management Market During the Forecast Period
Figure 7 North America is Expected to Hold the Largest Market Share in 2016
Figure 8 Exponential Increase in the Data Across the Organizations and Urgency to Manage the Data is Driving the Market Towards Growth
Figure 9 Asia-Pacific is Expected to Witness the Highest Growth Rate During the Forecast Period
Figure 10 Hosted Deployments to Grow at the Highest CAGR in the Enterprise Content Management Market
Figure 11 BFSI Vertical is Expected to Lead the Market in Terms of Market Share in 2016
Figure 12 Enterprise Content Management Regional Lifecycle: Asia-Pacific Exhibits the Highest Growth Potential During the Forecast Period
Figure 13 Market Investment Scenario
Figure 14 Evolution of Enterprise Content Management Market
Figure 15 Market Segmentation: By Solution
Figure 16 Market Segmentation: By Deployment Type
Figure 17 Market Segmentation: By User Type
Figure 18 Market Segmentation: By Vertical
Figure 19 Market Segmentation: By Region
Figure 20 Market: Drivers, Restraints, Opportunities, Challenges
Figure 21 Enterprise Content Management Market: Ecosystem and Value Chain
Figure 22 Companies Adopt Different Strategies to Gain Competitive Advantage
Figure 23 Ediscovery is Expected to Lead the Enterprise Content Management Solutions Market in Terms of Market Size During the Forecast Period
Figure 24 On-Premises is Expected to Hold the Largest Market Size During the Forecast Period
Figure 25 Enterprises is Expected to Dominate the Market During the Forecast Period
Figure 26 BFSI Vertical is Expected to Dominate the Market During the Forecast Period
Figure 27 Asia-Pacific: an Attractive Destination for the Enterprise Content Management Market, 2016–2021
Figure 28 Asia-Pacific is Expected to Grow at the Highest CAGR During the Forecast Period
Figure 29 Regional Snapshot: Asia-Pacific and Latin America as A Hotspot During the Period 2016–2021
Figure 30 North America Market Snapshot
Figure 31 Asia-Pacific Market Snapshot
Figure 32 Companies Adopted Partnerships and Agreements as the Key Growth Strategy During the Period 2014–2016
Figure 33 Enterprise Content Management : Portfolio Comparision
Figure 34 Market Evaluation Framework
Figure 35 Battle for Market Share: Partnerships and Agreements Have Been the Key Strategies for Company Growth
Figure 36 Geographic Revenue Mix of 5 Market Players
Figure 37 EMC Corporation : Company Snapshot
Figure 38 EMC Corporation : SWOT Analysis
Figure 39 IBM Corporation : Company Snapshot
Figure 40 IBM Corporation : SWOT Analysis
Figure 41 Microsoft : Company Snapshot
Figure 42 Microsoft: SWOT Analysis
Figure 43 Opentext Corporation : Company Snapshot
Figure 44 Opentext Corporation : SWOT Analysis
Figure 45 Oracle Corporation : Company Snapshot
Figure 46 Oracle Corporation : SWOT Analysis
Figure 47 Alfresco Software : Company Snapshot
Figure 48 Newgen Software Technologies Ltd: Company Snapshot
Figure 49 Hyland Software: Company Snapshot
Figure 50 Lexmark International: Company Snapshot
Figure 51 Xerox Corporation : Company Snapshot
Figure 52 Everteam : Company Snapshot
Figure 53 Fabasoft AG : Company Snapshot
Figure 54 Laserfiche : Company Snapshot
Figure 55 Nuxeo : Company Snapshot
Figure 56 SER Group : Company Snapshot

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