United States Speech Based Interactive Voice Response Software Market Report & Forecast 2021-2027
Table of Contents1 Introduction to Research & Analysis Reports
1.1 Speech Based Interactive Voice Response Software Market Definition
1.2 Market Segments
1.2.1 Segment by Type
1.2.2 Segment by Application
1.3 United States Speech Based Interactive Voice Response Software Market Overview
1.4 Methodology & Sources of Information
1.4.1 Research Methodology
1.4.2 Research Process
1.4.3 Base Year
2 United States Speech Based Interactive Voice Response Software Overall Market Size
2.1 United States Speech Based Interactive Voice Response Software Market Size: 2021 VS 2027
2.2 United States Speech Based Interactive Voice Response Software Revenue, Prospects & Forecasts: 2016-2027
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Speech Based Interactive Voice Response Software Players in United States Market
3.2 Top United States Speech Based Interactive Voice Response Software Companies Ranked by Revenue
3.3 United States Speech Based Interactive Voice Response Software Revenue by Companies
3.4 Top 3 and Top 5 Speech Based Interactive Voice Response Software Companies in United States Market, by Revenue in 2020
3.5 Companies Speech Based Interactive Voice Response Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Speech Based Interactive Voice Response Software Players in United States Market
3.6.1 List of Tier 1 Speech Based Interactive Voice Response Software Companies in United States
3.6.2 List of Tier 2 and Tier 3 Speech Based Interactive Voice Response Software Companies in United States
4 Sights by Type
4.1 Overview
4.1.1 By Type - United States Speech Based Interactive Voice Response Software Market Size Markets, 2021 & 2027
4.1.2 Cloud-based
4.1.3 On Premise
4.2 By Type - United States Speech Based Interactive Voice Response Software Revenue & Forecasts
4.2.1 By Type - United States Speech Based Interactive Voice Response Software Revenue, 2016-2021
4.2.2 By Type - United States Speech Based Interactive Voice Response Software Revenue, 2022-2027
4.2.3 By Type - United States Speech Based Interactive Voice Response Software Revenue Market Share, 2016-2027
5 Sights by Application
5.1 Overview
5.1.1 By Application - United States Speech Based Interactive Voice Response Software Market Size, 2021 & 2027
5.1.2 Large Enterprise
5.1.3 Medium Enterprise
5.1.4 Small Enterprise
5.2 By Application - United States Speech Based Interactive Voice Response Software Revenue & Forecasts
5.2.1 By Application - United States Speech Based Interactive Voice Response Software Revenue, 2016-2021
5.2.2 By Application - United States Speech Based Interactive Voice Response Software Revenue, 2022-2027
5.2.3 By Application - United States Speech Based Interactive Voice Response Software Revenue Market Share, 2016-2027
6 Speech Based Interactive Voice Response Software Companies Profiles
6.1 8X8, Inc. (US)
6.1.1 8X8, Inc. (US) Company Details
6.1.2 8X8, Inc. (US) Business Overview
6.1.3 8X8, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.1.4 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.1.5 8X8, Inc. (US) Recent Developments
6.2 Nuance Communications, Inc. (US)
6.2.1 Nuance Communications, Inc. (US) Company Details
6.2.2 Nuance Communications, Inc. (US) Business Overview
6.2.3 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.2.4 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.2.5 Nuance Communications, Inc. (US) Recent Developments
6.3 Convergys Corporation (US)
6.3.1 Convergys Corporation (US) Company Details
6.3.2 Convergys Corporation (US) Business Overview
6.3.3 Convergys Corporation (US) Speech Based Interactive Voice Response Software Introduction
6.3.4 Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.3.5 Convergys Corporation (US) Recent Developments
6.4 Avaya Inc. (US)
6.4.1 Avaya Inc. (US) Company Details
6.4.2 Avaya Inc. (US) Business Overview
6.4.3 Avaya Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.4.4 Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.4.5 Avaya Inc. (US) Recent Developments
6.5 Cisco Systems, Inc. (US)
6.5.1 Cisco Systems, Inc. (US) Company Details
6.5.2 Cisco Systems, Inc. (US) Business Overview
6.5.3 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.5.4 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.5.5 Cisco Systems, Inc. (US) Recent Developments
6.6 Connect First (US)
6.6.1 Connect First (US) Company Details
6.6.2 Connect First (US) Business Overview
6.6.3 Connect First (US) Speech Based Interactive Voice Response Software Introduction
6.6.4 Connect First (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.6.5 Connect First (US) Recent Developments
6.7 West Corporation (US)
6.7.1 West Corporation (US) Company Details
6.7.2 West Corporation (US) Business Overview
6.7.3 West Corporation (US) Speech Based Interactive Voice Response Software Introduction
6.7.4 West Corporation (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.7.5 West Corporation (US) Recent Developments
6.8 Genesys Telecommunication Laboratories, Inc. (US)
6.8.1 Genesys Telecommunication Laboratories, Inc. (US) Company Details
6.8.2 Genesys Telecommunication Laboratories, Inc. (US) Business Overview
6.8.3 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.8.4 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.8.5 Genesys Telecommunication Laboratories, Inc. (US) Recent Developments
6.9 Verizon Communications Inc. (US)
6.9.1 Verizon Communications Inc. (US) Company Details
6.9.2 Verizon Communications Inc. (US) Business Overview
6.9.3 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.9.4 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.9.5 Verizon Communications Inc. (US) Recent Developments
6.10 IVR Lab (US)
6.10.1 IVR Lab (US) Company Details
6.10.2 IVR Lab (US) Business Overview
6.10.3 IVR Lab (US) Speech Based Interactive Voice Response Software Introduction
6.10.4 IVR Lab (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.10.5 IVR Lab (US) Recent Developments
6.11 Aspect Software Parent Inc. (US)
6.11.1 Aspect Software Parent Inc. (US) Company Details
6.11.2 Aspect Software Parent Inc. (US) Business Overview
6.11.3 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.11.4 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.11.5 Aspect Software Parent Inc. (US) Recent Developments
6.12 24/7 Customer, Inc. (US)
6.12.1 24/7 Customer, Inc. (US) Company Details
6.12.2 24/7 Customer, Inc. (US) Business Overview
6.12.3 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.12.4 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.12.5 24/7 Customer, Inc. (US) Recent Developments
6.13 InContact Inc. (US)
6.13.1 InContact Inc. (US) Company Details
6.13.2 InContact Inc. (US) Business Overview
6.13.3 InContact Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.13.4 InContact Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.13.5 InContact Inc. (US) Recent Developments
6.14 NewVoiceMedia (UK)
6.14.1 NewVoiceMedia (UK) Company Details
6.14.2 NewVoiceMedia (UK) Business Overview
6.14.3 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Introduction
6.14.4 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.14.5 NewVoiceMedia (UK) Recent Developments
6.15 Five9, Inc. (US)
6.15.1 Five9, Inc. (US) Company Details
6.15.2 Five9, Inc. (US) Business Overview
6.15.3 Five9, Inc. (US) Speech Based Interactive Voice Response Software Introduction
6.15.4 Five9, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021)
6.15.5 Five9, Inc. (US) Recent Developments
7 Conclusion
8 Appendix
8.1 Note
8.2 Examples of Clients
8.3 Author Details
8.4 Disclaimer
List of TablesTable 1. Speech Based Interactive Voice Response Software Market Opportunities & Trends in United States Market
Table 2. Speech Based Interactive Voice Response Software Market Drivers in United States Market
Table 3. Speech Based Interactive Voice Response Software Market Restraints in United States Market
Table 4. Key Players of Speech Based Interactive Voice Response Software in United States Market
Table 5. Top Speech Based Interactive Voice Response Software Players in United States Market, Ranking by Revenue (2019)
Table 6. United States Speech Based Interactive Voice Response Software Revenue by Companies, (US$, Mn), 2016-2021
Table 7. United States Speech Based Interactive Voice Response Software Revenue Share by Companies, 2016-2021
Table 8. Companies Speech Based Interactive Voice Response Software Product Type
Table 9. List of Tier 1 Speech Based Interactive Voice Response Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 10. List of Tier 2 and Tier 3 Speech Based Interactive Voice Response Software Companies, Revenue (US$, Mn) in 2020 and Market Share
Table 11. By Type - United States Speech Based Interactive Voice Response Software Revenue, (US$, Mn), 2021 & 2027
Table 12. By Type - United States Speech Based Interactive Voice Response Software Revenue (US$, Mn), 2016-2021
Table 13. By Type - United States Speech Based Interactive Voice Response Software Revenue (US$, Mn), 2022-2027
Table 14. By Application - United States Speech Based Interactive Voice Response Software Revenue, (US$, Mn), 2021 VS 2027
Table 15. By Application - United States Speech Based Interactive Voice Response Software Revenue (US$, Mn), 2016-2021
Table 16. By Application - United States Speech Based Interactive Voice Response Software Revenue (US$, Mn), 2022-2027
Table 17. 8X8, Inc. (US) Company Details
Table 18. 8X8, Inc. (US) Business Overview
Table 19. 8X8, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 20. 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 21. 8X8, Inc. (US) Recent Developments
Table 22. Nuance Communications, Inc. (US) Company Details
Table 23. Nuance Communications, Inc. (US) Business Overview
Table 24. Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 25. Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 26. Nuance Communications, Inc. (US) Recent Developments
Table 27. Convergys Corporation (US) Company Details
Table 28. Convergys Corporation (US) Business Overview
Table 29. Convergys Corporation (US) Speech Based Interactive Voice Response Software Product
Table 30. Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 31. Convergys Corporation (US) Recent Developments
Table 32. Avaya Inc. (US) Company Details
Table 33. Avaya Inc. (US) Business Overview
Table 34. Avaya Inc. (US) Speech Based Interactive Voice Response Software Product
Table 35. Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 36. Avaya Inc. (US) Recent Developments
Table 37. Cisco Systems, Inc. (US) Company Details
Table 38. Cisco Systems, Inc. (US) Business Overview
Table 39. Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 40. Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 41. Cisco Systems, Inc. (US) Recent Developments
Table 42. Connect First (US) Company Details
Table 43. Connect First (US) Business Overview
Table 44. Connect First (US) Speech Based Interactive Voice Response Software Product
Table 45. Connect First (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 46. Connect First (US) Recent Developments
Table 47. West Corporation (US) Company Details
Table 48. West Corporation (US) Business Overview
Table 49. West Corporation (US) Speech Based Interactive Voice Response Software Product
Table 50. West Corporation (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 51. West Corporation (US) Recent Developments
Table 52. Genesys Telecommunication Laboratories, Inc. (US) Company Details
Table 53. Genesys Telecommunication Laboratories, Inc. (US) Business Overview
Table 54. Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 55. Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 56. Genesys Telecommunication Laboratories, Inc. (US) Recent Developments
Table 57. Verizon Communications Inc. (US) Company Details
Table 58. Verizon Communications Inc. (US) Business Overview
Table 59. Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Product
Table 60. Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 61. Verizon Communications Inc. (US) Recent Developments
Table 62. IVR Lab (US) Company Details
Table 63. IVR Lab (US) Business Overview
Table 64. IVR Lab (US) Speech Based Interactive Voice Response Software Product
Table 65. IVR Lab (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 66. IVR Lab (US) Recent Developments
Table 67. Aspect Software Parent Inc. (US) Company Details
Table 68. Aspect Software Parent Inc. (US) Business Overview
Table 69. Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Product
Table 70. Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 71. Aspect Software Parent Inc. (US) Recent Developments
Table 72. 24/7 Customer, Inc. (US) Company Details
Table 73. 24/7 Customer, Inc. (US) Business Overview
Table 74. 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 75. 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 76. 24/7 Customer, Inc. (US) Recent Developments
Table 77. InContact Inc. (US) Company Details
Table 78. InContact Inc. (US) Business Overview
Table 79. InContact Inc. (US) Speech Based Interactive Voice Response Software Product
Table 80. InContact Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 81. InContact Inc. (US) Recent Developments
Table 82. NewVoiceMedia (UK) Company Details
Table 83. NewVoiceMedia (UK) Business Overview
Table 84. NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Product
Table 85. NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 86. NewVoiceMedia (UK) Recent Developments
Table 87. Five9, Inc. (US) Business Overview
Table 88. Five9, Inc. (US) Company Details
Table 89. Five9, Inc. (US) Speech Based Interactive Voice Response Software Product
Table 90. Five9, Inc. (US) Speech Based Interactive Voice Response Software Revenue in United States Market (2016-2021) & (US$ Million)
Table 91. Five9, Inc. (US) Recent Developments
List of FiguresFigure 1. Speech Based Interactive Voice Response Software Segment by Type
Figure 2. Speech Based Interactive Voice Response Software Segment by Application
Figure 3. United States Speech Based Interactive Voice Response Software Market Overview: 2020
Figure 4. United States Speech Based Interactive Voice Response Software Market Size: 2021 VS 2027 (US$, Mn)
Figure 5. United States Speech Based Interactive Voice Response Software Revenue, 2016-2027 (US$, Mn)
Figure 6. The Top 3 and 5 Players Market Share by Speech Based Interactive Voice Response Software Revenue in 2020
Figure 7. By Type - United States Speech Based Interactive Voice Response Software Revenue Market Share, 2016-2027
Figure 8. By Application - United States Speech Based Interactive Voice Response Software Revenue Market Share, 2016-2027
Figure 9. 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 10. Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 11. Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 12. Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 13. Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 14. Connect First (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 15. West Corporation (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 16. Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 17. Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 18. IVR Lab (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 19. Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 20. 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 21. InContact Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 22. NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)
Figure 23. Five9, Inc. (US) Speech Based Interactive Voice Response Software Revenue Year Over Year Growth (US$, Mn) & (2016-2021)