The Fixed services in Western Europe: trends and forecasts 2015–2020

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Date: 18-Nov-2015
No. of pages: 32
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"Bundles that include fixed broadband as the core service are driving take-up of IPTV services in Western Europe and are also encouraging the migration of low-value prepaid mobile customers to contracts."

Retail revenue for fixed and mobile services will grow in all regions by 2020 apart from Central and Eastern Europe (CEE) and Western Europe (WE), where markets are highly competitive and strongly regulated. However, in-market consolidation will slightly alleviate price competition in the region. Fixed services retail revenue will account for about 50% of the overall telecoms retail revenue in WE between 2015 and 2020.

This report provides:


  • commentary and trend analysis to support our 5-year forecast for Western Europe (WE)

  • worldwide context, regional analysis and commentary on five countries: France, Germany, Italy, Spain and the United Kingdom (UK).


Geographical coverage

Countries modelled individually


  • Austria

  • Belgium

  • Denmark

  • Finland

  • France

  • Germany

  • Greece

  • Ireland

  • Italy

  • Netherlands

  • Norway

  • Portugal

  • Spain

  • Sweden

  • Switzerland

  • United Kingdom (UK)


Detailed country commentary


  • France

  • Germany

  • Italy

  • Spain

  • UK


Data coverage

Fixed connections


  • Voice, broadband, IPTV, dial-up

  • Narrowband voice, VoBB

  • DSL, FTTH/B, cable, BFWA, other


Fixed revenue


  • Service, retail

  • Voice, broadband, IPTV, dial-up, BNS

  • DSL, FTTH/B, cable, BFWA, other


Fixed voice traffic


  • Outgoing minutes, MoU

The Fixed services in Western Europe: trends and forecasts 2015–2020

Table of contents

5.Executive summary
6.Executive summary
7.Worldwide trends
8.Worldwide: WE will experience weaker growth, compared with other regions, due to strong market competition
9.Worldwide: FTTH/B connections will increase to 425 million, accounting for 44% of total fixed broadband connections
10.Worldwide: Household penetration will increase from 39% to 48% because of GDP per capita growth and network roll-out
11.Regional trends
12.WE: Telecoms retail revenue will continue to decline, but pay-TV retail revenue will increase moderately
13.WE: The region’s technology mix is evolving rapidly as customers look for faster broadband and operators seek to cut costs
14.WE: Fixed broadband penetration will increase across the region, but market characteristics vary in each country
15.WE: Next-generation services will dominate the mobile and fixed broadband markets in Western Europe by 2020
16.WE: Quality of service will be the main differentiator driving market competition in fixed broadband
17.Country-level trends
18.France: Bundled offers are one of operators’ key strategies for reducing churn, but broadband ARPU will decline as a result
19.Germany: Bundling will reduce broadband ASPU, but this decline will be limited by operators competing on network quality
20.Italy: Pay-TV content agreements and NGA may make the broadband market more dynamic, but penetration will lag behind
21.Spain: In-market consolidation, fibre deployment and fixed–mobile bundles will make the fixed market very dynamic
22.UK: Bundling will put increased pressure on ASPU, but NGA investments will soften this decline to some extent
23.Forecast methodology and assumptions
24.We have a disciplined process of forecasting; our on-the-ground analysts and consultants collaborate closely to assess market dynamics
25.Our forecasts are informed by primary and secondary research for data collection, a rigorous methodology and our analysis of external drivers
26.A robust and comparable set of historical data is the starting point for our forecasts; this involves three main activities
27.About the authors and Analysys Mason
28.About the authors
29.About Analysys Mason
30.Research from Analysys Mason
31.Consulting from Analysys Mason

List of Figures

Figure 1: Telecoms retail revenue by service type and total service revenue (retail and wholesale), Western Europe, 2010–2020
Figure 2: CAGRs for fixed and mobile retail revenue (2014–2020) and market size by total retail revenue (2020), by region, worldwide
Figure 3: Fixed broadband connections by type, and fixed voice, IPTV and mobile broadband connections, worldwide, 2010–2020
Figure 4: Fixed broadband penetration of households by country, worldwide, 2010–2020
Figure 5: Telecoms retail revenue by service type, fixed voice and fixed broadband ASPU, Western Europe, 2010–2020
Figure 6: Telecoms retail revenue by service type, total service revenue and growth rates, Western Europe, 2014–2020
Figure 7: Connections by type, and growth rates, Western Europe, 2014–2020
Figure 8: Fixed broadband connections by type, and fixed voice, IPTV and mobile broadband connections, Western Europe, 2010–2020
Figure 9a: Residential fixed broadband penetration of households by country, northern Europe, 2010–2020
Figure 9b: Residential fixed broadband penetration of households by country, southern Europe, 2010–2020
Figure 10: Mobile connections by technology generation and fixed broadband household penetration, by country, Western Europe, 2020
Figure 11: Fixed penetration rates by service type,  WE, 2010–2020
Figure 12: Fixed ASPU by service type, WE, 2010–2020
Figure 13: Summary of key fixed market drivers and assumptions, WE
Figure 14: Total fixed retail revenue, fixed broadband and IPTV revenue and CAGR, France, 2014–2020
Figure 15: Total fixed retail revenue, fixed broadband and IPTV revenue and CAGR, Germany, 2014–2020
Figure 16:  Total fixed retail revenue, fixed broadband and IPTV revenue and CAGR, Italy, 2014–2020
Figure 17:  Total fixed retail revenue, fixed broadband and IPTV revenue and CAGR, Spain, 2014–2020
Figure 18:  Total fixed retail revenue, fixed broadband and IPTV revenue and CAGR, UK, 2014–2020
Figure 19: Data, research principles and external factors that inform our forecasting methodology

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