The Fixed services in North America: trends and forecasts 2019-2024

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Date: 22-Nov-2019
No. of pages: 8
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"The total fixed retail revenue in North America will plateau because fixed voice revenue will decline rapidly due to mobile substitution."

The total fixed service revenue in North America will grow at a CAGR of just 0.05% between 2019 and 2024, as falling fixed voice revenue counterbalances revenue growth in the fixed broadband segment. This report examines key trends and drivers and provides a comprehensive fixed telecoms market forecast for North America. It also provides forecasts and country views for Canada and the USA.

This report provides:


  • a 5-year forecast of 42 fixed KPIs for North America and for the two key countries: Canada and the USA

  • an in-depth analysis of the trends, drivers and forecast assumptions for each type of fixed service, and for each of the two countries modelled

  • an overview of operator strategies and country-specific topics, which highlights similarities and differences between countries

  • a summary of results, key implications and recommendations for fixed operators.


Geographical coverage

Countries modelled individually


  • Canada

  • USA


Data coverage

Fixed connections


  • Voice, broadband, IPTV, dial-up

  • Narrowband voice, VoBB

  • DSL, FTTP/B, cable, BFWA, other


Fixed revenue


  • Service, retail

  • Voice, broadband, IPTV, dial-up, BNS

  • DSL, FTTP/B, cable, BFWA, other


Fixed voice traffic


  • Outgoing minutes, MoU

The Fixed services in North America: trends and forecasts 2019-2024

Table of Contents

5.Executive summary
Executive summary
Worldwide trends
Worldwide: the increase in fixed broadband revenue will be driven by increasing next-generation access (NGA) take-up
Regional trends
The continued decline in the number of fixed voice connections means that, in 2019, it will be fewer than total fixed broadband connections for the first time
Fixed revenue will grow during the forecast period despite a large decline in voice revenue, mainly due to growth in the number of NGA connections
Fixed broadband ASPU will increase between 2018 and 2024 due to a lack of competition and because consumers are willing to pay more for faster services
Fixed broadband will be the main driver of revenue growth in the fixed segment thanks to growth in both ARPU and household penetration
Country-level trends
Canada: the total service revenue will continue to grow, driven by a lack of competition in the fixed broadband market
USA: fixed broadband ASPU is forecast to grow between 2018 and 2024, mostly because of the low level of competition in the market
Forecast methodology and assumptions
Our forecast model is supported by sound market knowledge
Examples of forecast input drivers
20.About the authors and Analysys Mason
About the authors
Analysys Mason’s consulting and research are uniquely positioned
Research from Analysys Mason
Consulting from Analysys Mason

List of Figures:

Figure 1: Telecoms and pay-TV retail revenue by type and total service revenue, North America, 2014–2024
Figure 2: Fixed service revenue in NA and the rest of the world, 2014–2024
Figure 3: Telecoms retail revenue by service type, fixed voice and fixed broadband ASPU, North America, 2014–2024
Figure 4: Telecoms retail revenue and growth rate by service type, North America, 2014–2024
Figure 5: Fixed connections by type, North America (million), 2014–2024
Figure 6: Broadband connections by technology, North America (million), 2014–2024
Figure 7: Fixed retail revenue by service, North America (USD billion), 2014–2024
Figure 8: NGA broadband household penetration and NGA share of broadband connections, North America, 2014–2024
Figure 9: Fixed internet traffic per broadband connection, North America (GB per month), 2014–2024
Figure 10: Fixed broadband household penetration by country, North America, 2014–2024
Figure 11: Fixed broadband access ASPU by country, North America, 2014–2024
Figure 12: Fixed voice, broadband and pay-TV ASPU, Canada (CAD per month), 2014–2024
Figure 13: Broadband connections by type, Canada (million), 2014–2024
Figure 14: Fixed voice, broadband and pay-TV ASPU, USA (USD per month), 2014–2024
Figure 15: Broadband connections by type, USA (million), 2014–2024

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