Smart Process Application Market by Solution (ECM, BPM, Customer Experience Management, Business Intelligence and analytics, Enterprise Mobility), by Service, by Deployment Type, by Organization Size, by Verticals, & by Region - Global Forecast to 2020

Smart Process Application Market by Solution (ECM, BPM, Customer Experience Management, Business Intelligence and analytics, Enterprise Mobility), by Service, by Deployment Type, by Organization Size, by Verticals, & by Region - Global Forecast to 2020

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Markets Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Year
1.4 Currency
1.5 Limitation
1.6 Stakeholders

2 Research Methodology
2.1.1 Secondary Data
2.1.1.1 Key Data Taken From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Key Data Taken From Primary Sources
2.1.2.2 Key Industry Insights
2.1.2.3 Break Down of Primary Interviews
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Crackdown and Data Triangulation
2.3.1 Assumptions

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities
4.2 Smart process application market, by sub-market
4.3 Total smart process application market
4.4 Market Potential
4.5 Life cycle analysis, By Region, 2015

5 Market Overview
5.1 Introduction
5.2 Market Segmentation
5.2.1 By Solution
5.2.2 By Services
5.2.3 By Deployment Type
5.2.4 By Organization Size
5.2.5 By Vertical
5.2.6 By Region
5.3 Market Dynamics
5.3.1 Drivers
5.3.1.1 Technological Developments in Ict, Connectivity and Mobile Devices
5.3.1.2 Increasing Business Agility
5.3.1.4 Limitation With Traditional Business Applications
5.3.2 Restraints
5.3.2.1 Operational Issues
5.3.2.2 Misconcption About SPA Solutions
5.3.3 Opportunities
5.3.3.1 Increasing Business Complexity
5.3.3.2 Enhancing Customer Onboarding

6 Industry Trends
6.1 Value Chain Analysis
6.2 Evolution of smart process application market
6.3 Porter’s Five Forces Analysis
6.2.1 Bargaining Power of Suppliers
6.2.2 Bargaining Power of Buyers
6.2.3 Threat From New Entrants
6.2.4 Threat From Subsitutes
6.2.5 Intensity of Rivalry

7 Smart Process Application Market By Solution
7.1 Introduction
7.2 Enterprise Content Management
7.3 Business Process Management
7.4 Customer Experience Management
7.5 Business Intelligence and Analytics
7.6 Enterprise Mobility

8 Smart Process Application Market By Services
8.1 Introduction
8.2 Support and Maintenance Services
8.3 Professional Services
8.4 Managed Services

9 Smart Process Application Market By Deployment Type
9.1 Introduction
9.2 On-Premise
9.3 Cloud

10 Smart Process Application Market, By Organization Size
10.1 Introduction
10.2 Small Sized Businesses
10.3 Medium Sized Businesses
10.4 Large Enterprises

11 Smart Process Application Market By Vertical
11.1 Introduction
11.2 BFSI
11.3 Telecom and IT
11.4 Public Sector, Energy and Utilities
11.5 Media and Entertainment
11.6 Manufacturing
11.7 Retail
11.8 Healthcare
11.9 Academia and Education
11.10 Transportation and Logistics
11.11 Others

12 Smart Process Application Market By Regions
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa
12.6 Latin America

13 Competitive Landscape
13.1 Overview
13.2 Competitive Situation and Trends
13.2.1 New Product Launches
13.2.2 New Alliances, Contracts, Partnerships, and Agreements
13.2.3 Mergers and Acquisitions
13.2.4 Expansions
13.2.5 Others

14 Company Profiles
14.1 Introduction
14.2 EMC Corporation
14.2.1 Business Overview
14.2.2 Products and Services
14.2.3 Key Strategies
14.2.4 Recent Developments
14.2.5 SWOT Analysis
14.2.6 MNM View
14.3 Opentext Corp
14.3.1 Business Overview
14.3.2 Solutions
14.3.3 Key Strategies
14.3.4 Recent Developments
14.3.5 SWOT Analysis
14.3.6 MNM View
14.4 SAP
14.4.1 Business Overview
14.4.2 Products
14.4.3 Key Strategies
14.4.4 Recent Developments
14.4.5 SWOT Analysis
14.4.6 MNM View
14.5 Lexmark International
14.5.1 Business Overview
14.5.2 Products
14.5.3 Key Strategies
14.5.4 Recent Developments
14.5.5 MNM View
14.6 Pegasystems Inc
14.6.1 Business Overview
14.6.2 Products
14.6.3 Key Strategies
14.6.4 Recent Developments
14.6.5 MNM View
14.7 Appian
14.7.1 Business Overview
14.7.2 Products
14.7.3 Key Strategies
14.7.4 Recent Developments
14.7.5 MNM View
14.8 IBM
14.8.1 Business Overview
14.8.2 Products
14.8.3 Key Strategies
14.8.4 Recent Developments
14.8.5 SWOT Analysis
14.8.6 MNM View
14.9 Salesforce.Com
14.9.1 Business Overview
14.9.2 Products
14.9.3 Key Strategies
14.9.4 Recent Developments
14.9.5 MNM View
14.10 Kana
14.10.1 Business Overview
14.10.2 Products
14.10.3 Key Strategies
14.10.4 Recent Developments
14.10.5 SWOT Analysis
14.10.6 MNM View
14.11 Kofax Limited
14.11.1 Business Overview
14.11.2 Products
14.11.3 Key Strategies
14.11.4 Recent Developments
14.11.5 MNM View

15 Appendix
15.1 Discussion Guide
15.2 Introducing RT: Real-Time Market Intelligence
15.3 Available Customizations
15.4 Related Reports

List of Tables

Table 1 Smart Process Application Market: Assumptions
Table 2 SPA Market Size and Growth, By Sub-Segment, 2013-2020 ($Billion, Y-O-Y %)
Table 3 Technological Development in ICT is Expected to Be the Major Driving Factor for the Growth of Market
Table 4 Operational Issues  is Expected to Confine the Growth of Market
Table 5 Increasing Customer Experience Provide Significant Opportunity for Vendors in the Market
Table 6 Smart process application market Market Size, By Solution, 2013-2020 ($Billion)
Table 7 Enterprise Content Management Market Size, By Region, 2013-2020 ($Million)
Table 8 Business Process Management Market Size, By Region, 2013-2020 ($Million)
Table 9 Customer Experience Management Market Size, By Region, 2013-2020 ($Million)
Table 10 Business Intelligence and Analytics Market Size, By Region, 2013-2020 ($Billion)
Table 11 Enterprise Mobility Market Size, By Region, 2013-2020 ($Billion)
Table 12 Smart Process Application Market Size, By Service, 2013-2020 ($Billion)
Table 13 Support and Maintenance Services Market Size, By Region, 2013-2020 ($Million)
Table 14 Professional Services Market Size, By Region, 2013-2020 ($Million)
Table 15 Managed Services Market Size, By Region, 2013-2020 ($Million)
Table 16 Smart Process Application Market Size, By Deployment Type, 2013-2020 ($Billion)
Table 17 On-Premise Market Size, By Region, 2013-2020 ($Million)
Table 18 Cloud Market Size, By Region, 2013-2020 ($Million)
Table 19 Smart process application Market Size, By Organization Size, 2013-2020 ($Billion)
Table 20 Large Enterprises Market Size, By Region, 2013-2020 ($Million)
Table 21 Medium Sized Businesses Market Size, By Region, 2013-2020 ($Million)
Table 22 Small Sized Businesses Market Size, By Region, 2013-2020 ($Million)
Table 23 Smart process application market Size, By Vertical, 2013-2020 ($Billion)
Table 24 BFSI Market Size, By Region, 2013-2020 ($Million)
Table 25 Telecom and IT Market Size, By Region, 2013-2020 ($Million)
Table 26 Public Sector, Energy and Utilities Market Size, By Region, 2013-2020 ($Million)
Table 27 Media and Entertainment Market Size, By Region, 2013-2020 ($Million)
Table 28 Manufacturing Market Size, By Region, 2013-2020 ($Million)
Table 29 Retail Market Size, By Region, 2013-2020 ($Million)
Table 30 Healthcare Market Size, By Region, 2013-2020 ($Million)
Table 31 Academia and Education Market Size, By Region, 2013-2020 ($Million)
Table 32 Transportation and Logistics Market Size, By Region, 2013-2020 ($Million)
Table 33 Others Market Size, By Region, 2013-2020 ($Million)
Table 34 Smart Process Application Market Size, By Region, 2013-2020 ($Billion)
Table 35 North America: Market Size, By Solution, 2013-2020 ($Million)
Table 36 North America: Market Size, By Service, 2013-2020 ($Million)
Table 37 North America: Market Size, By Service, 2013-2020 ($Million)
Table 38 North America: Market Size, By Organization Size, 2013-2020 ($Million)
Table 39 North America: Market Size, By Deployment Type, 2013-2020 ($Million)
Table 40 Europe: Market Size, By Solution, 2013-2020 ($Million)
Table 41 Europe: Market Size, By Service, 2013-2020 ($Million)
Table 42 Europe: Market Size, By Vertical, 2013-2020 ($Million)
Table 43 Europe: Market Size, By Organization Size, 2013-2020 ($Million)
Table 44 Europe: Market Size, By Deployment Type, 2013-2020 ($Million)
Table 45 APAC: Market Size, By Solution, 2013-2020 ($Million)
Table 46 APAC: Market Size, By Service, 2013-2020 ($Million)
Table 47 APAC: Market Size, By Vertical, 2013-2020 ($Million)
Table 48 APAC: Market Size, By Organization Size, 2013-2020 ($Million)
Table 49 APAC: Market Size, By Deployment Type, 2013-2020 ($Million)
Table 50 MEA: Market Size, By Solution, 2013-2020 ($Million)
Table 51 MEA: Market Size, By Service, 2013-2020 ($Million)
Table 52 MEA: Market Size, By Vertical, 2013-2020 ($Million)
Table 53 MEA: Market Size, By Organization Size, 2013-2020 ($Million)
Table 54 MEA: Market Size, By Deployment Type, 2013-2020 ($Million)
Table 55 LA: Market Size, By Solution, 2013-2020 ($Million)
Table 56 LA: Market Size, By Service, 2013-2020 ($Million)
Table 57 LA: Market Size, By Vertical, 2013-2020 ($Million)
Table 58 LA: Market Size, By Organization Size, 2013-2020 ($Million)
Table 59 LA: Market Size, By Deployment type, 2013-2020 ($Million)
Table 60 New Product Launches, 2012–2015
Table 61 Agreements, Partnerships, Collaborations, and Joint Ventures, 2012–2015
Table 62 Mergers and Acquisitions, 2012–2015
Table 63 Expansions, 2012–2015

List of Figures

Figure 1 Global Smart Process Application Market: Research Design
Figure 2 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 3 Market Size Estimation Methodology: Bottom-Up Approach
Figure 4 Market Size Estimation Methodology: Top-Down Approach
Figure 5 Data Triangulation
Figure 6 Solution Segment is Covering the Maximum Share of Smart process application market (2015 vs. 2020)
Figure 7 BFSI is Expected to Lead the Smart Process Application Market (2015 vs. 2020)
Figure 8 Professional Services is Dominating the SPA Service Market (2015 vs. 2020)
Figure 9 Large Enterprises Market is the Market Leader for SPA Organization Size Market (201 vs. 2020)
Figure 10 NA  Will Have the Largest Market Share for Market in 2015
Figure 11 Increasing Demand for Business Agility By Enterprises is Driving the Market
Figure 12 Service Market to Grow at the Highest Rate Among the Segments in 2020
Figure 13 Public Sector, Energy and Utilities and BPM Hold the Maximum Share in the Market (2015)
Figure 14 APAC Will Grow With the Highest CAGR Than Other Regional Markets Between 2015 to 2020
Figure 15 APAC Region Will Be the Most Lucrative Market During the Period 2015–2020
Figure 16 Smart Process Application Market Segmentation: By Solution
Figure 17 Market Segmentation: By Service
Figure 18 Market Segmentation: By Deployment Type
Figure 19 Market Segmentation: By Organization Size
Figure 20 Market Segmentation: By Vertical
Figure 21 Market Segmentation: By Region
Figure 22 Drivers, Restraints, Opportunities, and Challenges in the Smart Process Application Market
Figure 23 Value Chain: Smart process application market
Figure 24 SPA: Evolution
Figure 25 Porter’s Five Forces Analysis
Figure 26 Solution Market is Dominated By BPM Solutions
Figure 27 APAC Will Grow With the Highest CAGR During the Forecast Period
Figure 28 BPM to Witness the Highest Growth in APAC Region
Figure 29 APAC Region Will Be the Most Attractive Market for CEM
Figure 30 NA Region Will Be the Most Lucrative Market for Business Intelligence and Analytics
Figure 31 APAC Region Will Be the Strong Market for Enterprise Mobility
Figure 32 Professional Service Accounts for the Maximum Share in the Service Market
Figure 33 NA Region Dominates the Support and Maintenance Services Market Throughout the Forecast Period
Figure 34 Professional Service Market Will Gain More Traction in the NA Region
Figure 35 APAC Region Will Be the Most Lucrative Market for Managed Services in 2020
Figure 36 On-Premise Accounts for the Maximum Share in the Deployment Market
Figure 37 NA Region Dominates the On-Premise Market Throughout the Forecast Period
Figure 38 APAC is Expected to Be A Lucrative Region for the Cloud Market
Figure 39 Large Enterprises Accounts for the Maximum Share in the Organization Size Market
Figure 40 NA Region Dominates the Large Enterprises Market Throughout the Forecast Period
Figure 41 APAC is Expected to Be A Lucrative Region for the Medium Sized Businesses Market
Figure 42 APAC Region is Expected to Have the Largest Share in 2020
Figure 43 BFSI is the Largest Adopter of SPA Solutions
Figure 44 APAC is Expected to Show High Growth Rate for SPA Adoption in BFSI
Figure 45 Telecom and IT in APAC is Expected to Show High Growth Rate Among All Other Regions
Figure 46 APAC Has the Highest Market Share in Public Sector, Energy and Utilities Vertical
Figure 47 Media and Entertainment in Will Gain Traction in APAC Region
Figure 48 APAC Has the Highest Market Share in Manufacturing Vertical
Figure 49 APAC Will Show High Growth Rate for Retail Vertical
Figure 50 APAC Has the Highest Market Share in Healthcare Vertical
Figure 51 NA Has the Highest Market Share in Academia and Education Vertical
Figure 52 NA Has the Highest Market Share in Transportation and Logistics Vertical
Figure 53 NA Has the Highest Market Share in Others Vertical
Figure 54 NA Has the Maximum Market Share of the Global Smart Process Application Market
Figure 55 Regional Snapshot: APAC is Emerging as A New Hotspot
Figure 56 APAC: an Attractive Destination for SPA
Figure 57 NA Market Snapshot: Presence of Major Industries is A Factor Contributing Towards Growth in This Region
Figure 58 BPM Market is Expected to Dominate the smart process application market in NA
Figure 59 Enterprise Mobility Market is Expected to Grow With the Highest CAGR During 2015-2020
Figure 60 APAC Market Snapshot: Growth is Driven By BPM Solutions
Figure 61 APAC Represents Huge Growth Opportunities for Enterprise Mobility
Figure 62 Emerging Markets of MEA Presents Growth Prospects for BPM Market
Figure 63 BPM Market is Expected to Gain Traction in the LA Region

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