Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020

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Date: 27-May-2015
No. of pages: 193
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The increasing business progressions across organizations are significantly transforming the operational patterns for organizations worldwide. This has invariably led to the obligatory need to drive sales so as to derive more revenues for the company through enhanced customer engagement. With the definite realization that boosted sales force form the core valuable asset for organizations that define its success functionality, the need to have the sales teams equipped with efficient sales tools and processes has led to the advancement of sales performance management solutions. Sales performance management solutions facilitate organizations with a consolidated view of their sales data, manage sales teams from anywhere in the organization, and ensure collaboration of their sales workforce. This sales performance management solution helps organizations achieve sales targets, align sales goals based on customer-centricity, outperform their competitors by covering higher sales quotas, aligning their sales strategies to ensure accurate sales revenue generation and commission allocation. The sales performance management software and services help organizations to forecast payouts, standardize sales, share sales data for attending queries, synchronize sales documents, analyze sales channel performance on real-time basis, and credit sales through fair application of compensation. This in turn has helped organizations prioritize their business, improve process efficiency, increase performance through proper sales hierarchies. Further, with the increasing realization of converting sales potentials through client interactions, organizations are improving sales productivity by building client-sales models aligned with categorical sales representatives. Considering these optimizations, the users namely the Small and Medium Businesses (SMBs) and large enterprises, have been instrumental in widely adopting sales performance management solutions. With client data holding the highest creditability, proficient sales conversions is becoming the substantial factor driving revenues for organizations. The incorporation of sales performance management solutions assists organizations in ensuring timely execution of all their sales initiatives, increase sales turnover, widen visibility of sales coverage, and ensure higher sales satisfaction through execution of intricate sales plans. Further, the SMBs and large enterprises are precisely incorporating these solutions to ensure the precedence of highly motivated sales force engaging to maximize business value for the organization. In the recent years, the realization of the potential clients that can be identified from the accumulation of sales data present in the organization have led to the expansive considerations of multi-functional sales performance management solutions. The incorporation of the sales performance management software deployed over the cloud and on-premises provides organizations with multiple approaches to accurately manage, maintain, update, and regularize the sales content. This content facilities sales collaboration, and permits visibility for the sales representatives over their mobile devices. Thus, sales performance management has been instrumental in revolutionizing the sales performance within the organizations. With the rising acknowledgements to sales performance management, these software solutions and services is fast gaining momentum in the market.This has in turn benefited the sales performance management software providers, sales performance management managed service sellers, and cloud-based sales performance management service vendors to leverage and expand their provisions in this market. Considering this, the sales performance management offerings have also been essentially accountable for increasing the average revenues for these stakeholders in the sales performance management ecosystem. Further, the bridging of technologies for Business Intelligence (BI), within the sales performance management offerings has also led to the advancement and broad considerations by various industrial verticals to embrace the usage of sales performance management. Thus, these augmentations have also fostered the rise in sales performance management software and services market. Over the years, the indispensable requirement to have competent incentive compensation management system, increasing BYOD trend among organizations, and mounting demands for maximizing value of organizational data are some of the prominent factors driving the adoption sales performance management software and services. On the other hand, lack of awareness about the positive impacts of sales performance management, and prevailing sales data security apprehensions are the restraining factors hindering the growth of the sales performance management market. Considering this, the report further helps to identify the latest patterns and trends intensifying the progression in the sales performance management market across all regions. North America, Europe, and Asia-Pacific have the highest adoption and usage market of sales performance management. The regions of Latin America, and Middle East and Africa are gradually considering these sales performance management software and services, and in turn offer a lot of opportunities for the vendors in the sales performance management market. There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, economic, social, technological, and economic factors. The dollar fluctuations are expected to not seriously affect the forecasts in the emerging regions. The report will help the market leaders/new entrants in the sales performance management market in the following ways:


  • This report segments the market of sales performance management into software solutions and types of services covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments.The market numbers are further split across deployment types, user types, and industry verticals in all the major regions.

  • This report will help sales performance management software and service providers better understand the competitors and gain more insights to better position one’s business. There is a separate section on competitive landscape, including mergers and acquisitions, and venture capital funding. Besides this, there are company profiles of the ten major players in this market. In this section, market internals are provided that can help place one’s company ahead of the competitors.

  • The report helps the suppliers understand the pulse of the market. It provides information on key market drivers, restraints, and opportunities.

Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Year
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Market Size Estimation
2.2 Market Breakdown and Data Triangulation
2.3 Market Share Estimation
2.3.1 Key Data Taken From Secondary Sources
2.3.2 Key Data Taken From Primary Sources
2.3.2.1 Key Industry Insights
2.3.3 Assumptions

3 Executive Summary

4 Premium Insights
4.1 Attractive Market Opportunities
4.2 Top Three Industries
4.3 Top Three Verticals and Regions (2015)
4.4 Sales Performance Management Market (2020)
4.5 Global Sales Performance Management Market Size, By Solution
4.6 Sales Performance Management Regional Market
4.7 Product Growth Matrix
4.8 Life Cycle Analysis (2015), By Region

5 Market Overview
5.1 Introduction
5.2 Evolution
5.3 Market Segmentation
5.3.1 By Solution
5.3.2 By Deployment
5.3.3 By Service Type
5.3.4 By User Type
5.3.5 By Industry
5.3.6 By Region
5.4 Market Dynamics
5.4.1 Drivers
5.4.1.1 Indispensable Requirement to Have Competent Incentive Compensation Management System
5.4.1.2 Increasing Byod Trend Among the Organizations
5.4.1.3 Mounting Demands for Maximizing Value of Organizational Data
5.4.1.4 Manifestation of Process Expertise and Channel Effectiveness
5.4.1.5 Rising Consideration for Metrics Driven Sales Tools
5.4.2 Restraints
5.4.2.1 Lack of Awareness About the Positive Impacts of Sales Performance Management
5.4.2.2 Prevailing Sales Data Security Apprehensions
5.4.2.3 Ongoing Structural Changes Among Organizations
5.4.3 Opportunities
5.4.3.1 Bridging of Technologies for Bi With the Cloud
5.4.3.2 Incorporation of Integrated Vendor Offerings
5.4.4 Challenges
5.4.4.1 Unwillingness Towards Investing in Expensive Sales Tools
5.4.4.2 Diversified Sales Data  Maintenance Regulation Present Across Organizations

6 Industry Trends
6.1 Introduction
6.2 Value Chain Analysis
6.3 Porter’s Five Forces Analysis
6.3.1 Threat of New Entrants
6.3.2 Threat of Substitutes
6.3.3 Bargaining Power of Suppliers
6.3.4 Bargaining Power of Buyers
6.3.5 Intensity of Competitive Rivarly

7 Sales Performance Management Market Analysis, By Solution
7.1 Introduction
7.2 Incentive Compensation Management
7.3 Territory Management
7.4 Sales Planning and Monitoring
7.5 Sales Analytics
7.6 Others

8 Market Analysis, By Deployment
8.1 Introduction
8.2 Cloud
8.3 On-Premises

9 Market Analysis, By Service Type
9.1 Introduction
9.2 Consulting
9.3 Implementation
9.4 Training and Support
9.5 Managed Services

10 Market Analysis, By User Type
10.1 Introduction
10.2 SMBS
10.3 Large Enterprises

11 Sales Performance Management Market Analysis, By Industry
11.1 Introduction
11.2 BFSI
11.3 Retail
11.4 Healthcare
11.5 IT and Telecom
11.6 Manufacturing
11.7 Energy and Utilities
11.8 Travel and Hospitality
11.9 Transportation and Logistics
11.10 Media and Entertainment
11.11 Others

12 Geographic Analysis
12.1 Introduction
12.2 North America
12.3 Europe
12.4 Asia-Pacific
12.5 Middle East and Africa
12.6 Latin America

13 Competitive Landscape
13.1 Overview
13.2 Competitive Situations and Trends
13.2.1 New Product Launches
13.2.2 Agreements, Partnerships, Collaborations, and Joint Ventures, 2012–2014
13.2.3 Mergers and Acquisitions
13.2.4 Venture Capital (VC) Funding

14 Company Profiles
14.1 Introduction
14.2 SAP AG
14.2.1 Business Overview
14.2.2 Products and Services
14.2.3 Key Strategies
14.2.4 Recent Developments
14.2.5 SWOT Analysis
14.2.6 MnM View
14.3 Salesforce.Com, Inc.
14.3.1 Business Overview
14.3.2 Products and Services
14.3.3 Key Strategies
14.3.4 Recent Developments
14.3.5 SWOT Analysis
14.3.6 MnM View
14.4 IBM Corporation
14.4.1 Business Overview
14.4.2 Products and Services
14.4.3 Key Strategies
14.4.4 Recent Developments
14.4.5 SWOT Analysis
14.4.6 MnM View
14.5 Oracle Corporation
14.5.1 Business Overview
14.5.2 Products and Services
14.5.3 Key Strategies
14.5.4 Recent Developments
14.5.5 SWOT Analysis
14.5.6 MnM View
14.6 Callidus Software, Inc.
14.6.1 Business Overview
14.6.2 Products and Services
14.6.3 Key Strategies
14.6.4 Recent Developments
14.6.5 SWOT Analysis
14.6.6 MnM View
14.7 Microsoft Corporation
14.7.1 Business Overview
14.7.2 Products and Services
14.7.3 Key Strategies
14.7.4 Recent Developments
14.7.5 MnM View
14.8 Synygy, Inc.
14.8.1 Business Overview
14.8.2 Products and Services
14.8.3 Key Strategies
14.8.4 Recent Developments
14.8.5 MnM View
14.9 Xactly Corporation
14.9.1 Business Overview
14.9.2 Products and Services
14.9.3 Key Strategies
14.9.4 Recent Developments
14.9.5 MnM View
14.10 Netsuite, Inc.
14.10.1 Business Overview
14.10.2 Products and Services
14.10.3 Key Strategies
14.10.4 Recent Developments
14.10.5 MnM View
14.11 Nice Systems Ltd.
14.11.1 Business Overview
14.11.2 Products and Services
14.11.3 Key Strategies
14.11.4 Recent Developments
14.11.5 MnM View

15 Appendix
15.1 Insights From Industry Experts
15.2 Discussion Guide
15.3 Introducing RT: Real Time Market Intelligence
15.4 Available Customizations
15.5 Related Reports

List of Tables

Table 1 Global Sales Performance Management Market Size and Growth, 2013-2020 ($Million, Y-O-Y %)
Table 2 Global Sales Performance Management Software and Service Market Size and Growth, 2013-2020 ($Million, Y-O-Y %)
Table 3 Global Sales Performance Management Software Market Size, By User Type, 2013-2020 ($Million)
Table 4 Global Sales Performance Management Service Market Size, By User Type, 2013-2020 ($Million)
Table 5 Indispensable Requirement to Have Competent Incentive Compensation Management System is Enhancing the  Adoption of Sales Performance Management in the Market
Table 6 Lack of Awareness About the Positive Impacts in the Adoption of Sales Performance Management Software and Services is Restraining the Market Growth
Table 7 Bridging of Technologies Fo Bi With Cloud are Paving the Way for Enhanced Growth Avenues for Sales Performance Management Vendors
Table 8 Unwillingness Towards Investing in Expensive Sales Tools is Challenging the Sales Performance Management Market
Table 9 Global Sales Performance Management Software Market Size , By Solution, 2013–2020 ($Million)
Table 10 Incentive Compensation Management Solution: Market Size, By Region, 2013–2020 ($Million)
Table 11 Territory Management Solution: Market Size, By Region, 2013–2020 ($Million)
Table 12 Sales Planning and Monitoring Solution: Market Size, By Region, 2013–2020 ($Million)
Table 13 Sales Analytics Solution : Market Size, By Region,  2013–2020 ($Million)
Table 14 Others: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 15 Global Sales Performance Management Software Market Size, By Deployment, 2013–2020 ($Million)
Table 16 Cloud-Based Deployment: Market Size, By Region, 2013–2020 ($Million)
Table 17 On-Premises Deployment: Market Size, By Region, 2013–2020 ($Million)
Table 18 Global Sales Performance Management Market Size, By Service Type, 2013–2020 ($Million)
Table 19 Consulting Service Type: Market Size, By Region,  2013–2020 ($Million)
Table 20 Implementation Service Type: Market Size, By Region, 2013–2020 ($Million)
Table 21 Training and Support Service: Market Size, By Region, 2013–2020 ($Million)
Table 22 Managed Services: Market Size, By Region, 2013–2020 ($Million)
Table 23 Global Sales Performance Management Market Size, By User Type, 2013–2020 ($Million)
Table 24 SMBS: Market Size, By Component, 2013–2020 ($Million)
Table 25 SMBS: Market Size, By Region, 2013–2020 ($Million)
Table 26 Large Enterprises: Market Size, By Component, 2013–2020 ($Million)
Table 27 Large Enterprises: Market Size, By Region, 2013–2020 ($Million)
Table 28 Global Sales Performance Management Market Size, By Industry, 2013–2020 ($Million)
Table 29 BFSI: Market Size, By Region, 2013–2020 ($Million)
Table 30 Retail: Market Size, By Region, 2013–2020 ($Million)
Table 31 Healthcare: Market Size, By Region, 2013–2020 ($Million)
Table 32 IT and Telecom: Market Size, By Region,2013–2020 ($Million)
Table 33 Manufacturing: Market Size, By Region, 2013–2020 ($Million)
Table 34 Energy and Utilities: Market Size, By Region, 2013–2020 ($Million)
Table 35 Travel and Hospitality: Market Size, By Region, 2013–2020 ($Million)
Table 36 Transportation and Logistics: Market Size, By Region, 2013–2020 ($Million)
Table 37 Media and Entertainment: Market Size, By Region, 2013–2020 ($Million)
Table 38 Others: Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 39 Global Sales Performance Management Market Size, By Region, 2013–2020 ($Million)
Table 40 Software: Market Size, By Region, 2013–2020 ($Million)
Table 41 Service: Market Size, By Region, 2013–2020 ($Million)
Table 42 NA: Market Size, By Component, 2013–2020 ($Million)
Table 43 NA: Market Size, By Solution, 2013–2020 ($Million)
Table 44 NA: Market Size, By Deployment, 2013–2020 ($Million)
Table 45 NA: Market Size, By Service Type, 2013–2020 ($Million)
Table 46 NA: Market Size, By Industry, 2013–2020 ($Million)
Table 47 Europe: Market Size, By Component, 2013–2020 ($Million)
Table 48 Europe: Market Size, By Solution, 2013–2020 ($Million)
Table 49 Europe: Software Market Size, By Deployment, 2013–2020 ($Million)
Table 50 Europe: Service Market Size, By Service Type, 2013–2020 ($Million)
Table 51 Europe: Market Size, By Industry, 2013–2020 ($Million)
Table 52 APAC: Market Size, By Component, 2013–2020 ($Million)
Table 53 APAC: Software Market Size, By Solution,  2013–2020 ($Million)
Table 54 APAC: Software Market Size, By Deployment, 2013–2020 ($Million)
Table 55 APAC: Service Market Size, By Service Type, 2013–2020 ($Million)
Table 56 APAC: Market Size, By Industry, 2013–2020 ($Million)
Table 57 MEA: Market Size, By Component, 2013–2020 ($Million)
Table 58 MEA: Software Market Size, By Solution, 2013–2020 ($Million)
Table 59 MEA: Software Market Size, By Deployment, 2013–2020 ($Million)
Table 60 MEA: Service Market Size, By Service Type, 2013–2020 ($Million)
Table 61 MEA: Market Size, By Industry, 2013–2020 ($Million)
Table 67 New Product Launches, 2012–2014
Table 68 Agreements, Partnerships, Collaborations, and Joint Ventures
Table 69 Mergers and Acquisitions, 2012–2014
Table 70 VC Funding, 2012–2014

List of Figures

Figure 1 Global Sales Performance Management Market: Research Methodology
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 5 Data Triangulation
Figure 6 Global Sales Performance Management Market, Software Solution Snapshot (2015 vs. 2020)
Figure 7 Cloud to Lead the Market in the Deployment Segment for the Forecast Period
Figure 8 Managed Services Will Lead the Market in the Service Type Segment By 2020
Figure 9 Large Enterprise to Lead the Market in the User Type Segment for the Forecast Period
Figure 10 Media and Entertainment and Others Sector to Gain the Highest Traction During the Forecast Years
Figure 11 Global Sales Performance Management Market Size, By Industry (2015 vs. 2020): BFSI to Lead the Market
Figure 12 Global Sales Performance Management Market Share, 2015: NA to Hold the Maximum Market Share
Figure 13 Emerging Economies Offer Attractive Market Opportunities in the Market
Figure 14 Media and Entertainment to Grow at the Fastest Rate Among the Top Three Industries in the Market
Figure 15 NA Held the Maximum Market Share Among All the Regions in the Sales Performance Management Market (2015)
Figure 16 Territory Management Solution Will Dominate the Market During the Forecast Period
Figure 17 More Than 1/4th of the Market Will Come From the Top Two Solution Types in 2015-2020
Figure 18 Asia-Pacific Market to Grow Faster Than North America and Europe
Figure 19 Sales Performance Management Market, Growth Matrix
Figure 20 APAC Market to Grow Exponentially During the Forecast Period
Figure 21 Market Evolution
Figure 22 Increasing BYOD Trend Among Organizations is One of the Factors Driving This Market
Figure 23 Sales Performance Management, Value Chain Analysis: Major Role Played By Sales Performance Management Solution Providers
Figure 24 Porter’s Five Forces Analysis: Diverse Set of Established Players is Increasing the Competition in the Industry
Figure 25 Sales Analytics is Expected to Have A High CAGR During the Forecast Period
Figure 26 APAC is the Fastest Growing Region for Incentive Compensation Management  Solution in Sales Performance Management
Figure 27 Territory Management Solution is A Widely Used Solution in the Sales Performance Management Market in 2015
Figure 28 Sales Analytics is Expected to Have A High Growth Rate in All Regions
Figure 29 Cloud Deployment Will Have the Highest CAGR During the Forecast Period
Figure 30 APAC is the Fastest-Growing Region for Cloud Deployments in the Market
Figure 31 Managed Services Will Have the Highest CAGR During the Forecast Period
Figure 32 APAC is the Fastest-Growing Region for Managed  Service in the Market
Figure 33 SMBS is the Fastest Growing User Type Segment in the Market
Figure 34 Large Enterprises are Expected to Dominate the Market During the Forecast Period
Figure 35 BFSI, Manufacturing, and Retail Will Continue to Dominate the Market During the Forecast Period
Figure 36 Geographic Analysis of Market, By Industry (2015)
Figure 37 More Than 40% of Market Share Will Be From the BFSI, Healthcare, and IT and Telecom Verticals
Figure 38 NA Will Lead the Sales Performance Management Market
Figure 39 Geographic Snapshot – APAC is Emerging as A New Hotspot
Figure 40 APAC: An Attractive Destination for Sales Performance Management Market
Figure 41 NA Market Snapshot:  Investment in Cloud-Based Sales Performance Management Will Drive the Market
Figure 42 APAC Market Snapshot: Rise in Demand for Sales Performance Management By the Users From the Developing Economies Will Drive the Market
Figure 43 APAC is the Fastest-Growing Region in the Sales Performance Management Market
Figure 44 Companies Adopted Mergers and Acquisitions as the Key Growth Strategy During 2012-2014
Figure 45 Nice Systems Ltd. Grew at the Highest Rate Between 2010 and 2014
Figure 46 Market Evaluation Framework: Significant Number of Partnerships  Have Fueled Growth in 2013 and 2014
Figure 47 Battle for Market Share: Partnerships, Agreements, Collaborations, Joint Ventures, and Venture Funding Were the Key Strategies
Figure 48 Geographic Revenue Mix of Top 5 Market Players
Figure 49 SAP AG: Company Snapshot
Figure 50 SAP AG: SWOT Analysis
Figure 51 Salesforce.Com  Inc.: Company Snapshot
Figure 52 Salesforce.Com,  Inc.: SWOT Analysis
Figure 53 IBM Corporation: Company Snapshot
Figure 54 IBM Corporation: SWOT Analysis
Figure 55 Oracle Corporation: Company Snapshot
Figure 56 Oracle Corporation: SWOT  Analysis
Figure 57 Callidus Software, Inc.: Company Snapshot
Figure 58 Callidus Software, Inc.: SWOT  Analysis
Figure 59 Microsoft Corporation: Company Snapshot
Figure 60 Synygy, Inc.: Company Snapshot
Figure 61 Xactly Corporation: Company Snapshot
Figure 62 Netsuite, Inc.: Company Snapshot
Figure 63 Nice Systems Ltd.: Company Snapshot

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