Business Process Outsourcing(BPO) Market Research Reports

The Global Business Process Outsourcing (BPO) market has witnessed a healthy growth over the years, across the globe. With the advancement in the technologies, the Business Process Outsourcing (BPO) market has also experienced a positive growth. The main factors contributing to this market growth is needed to cut down the operating costs and time. Increasing desire of businesses to address primary issues such as lack of skilled employees is also one of the key factors contributing this market growth. Outsourcing of business operations in non-traditional BPO segments and the changing in approach towards outsourcing is also expected to drive the market for coming years. Advent in technologies, development of sophisticated platforms and software, and the emergence of new channels are also forcing businesses to adopt services of specialist third-party service providers. The BPO market is segmented on the basis of horizontal segments such as Finance & Accounting, Customer Services, and ...
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The Global Business Process Outsourcing (BPO) market has witnessed a healthy growth over the years, across the globe. With the advancement in the technologies, the Business Process Outsourcing (BPO) market has also experienced a positive growth. The main factors contributing to this market growth is needed to cut down the operating costs and time. Increasing desire of businesses to address primary issues such as lack of skilled employees is also one of the key factors contributing this market growth. Outsourcing of business operations in non-traditional BPO segments and the changing in approach towards outsourcing is also expected to drive the market for coming years. Advent in technologies, development of sophisticated platforms and software, and the emergence of new channels are also forcing businesses to adopt services of specialist third-party service providers. The BPO market is segmented on the basis of horizontal segments such as Finance & Accounting, Customer Services, and Others. Further, the market is divided on the basis of end-use segments such as Manufacturing, Telecommunications & Technology, Banking, Insurance & Finance Services, Retail, and Others. Finance & Accounting outsourcing services is predicted to dominate in all horizontal segments in the future. Financial services, industrial, transportation and travel sectors are highly implementing F&A outsourcing services. Real estate, IT organizations, healthcare and banking industry companies are also expected to adopt F&A outsourcing services. By region-wise, the U.S. region contributes largest market share of F&A outsourcing services, while China, Latin America and Central Europe are the fastest growing markets. Customer Service segment is fastest growing segment for BPO market. By end-use segments, Banking, Insurance & Finance Services contributes largest market share of global BPO market, followed by banking industry. Retail, media and manufacturing industries are predicted to grow in the coming years. Accenture Plc, ACS, A Xerox Company, Aon Hewitt, Ceridian Corporation, Computer Sciences Corporation, Dell Services, HP Enterprise Services, Intelenet Global Services Pvt. Ltd., and other are the major companies in the world for BPO market.

The Global Business Process Outsourcing (BPO) market research aims at providing a complete account of the above mentioned sectors. It also provides detailed information on industry size and in-depth view of geographic segments like the Americas, and the EMEA and APAC regions. Further, it studies the global outlook in Business Process Outsourcing (BPO) market.

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