(Post-pandemic Era) - Global Interactive Voice Response Market (Sales, Revenue, Price, Gross Profit and Competitors Analysis of Major Market) from 2015-2026

Publisher Name :
Date: 21-Oct-2020
No. of pages: 111

Summary

As the world continues to deal with COVID-19, economies are moving into recession, under multiple adverse factors, the GDP of European and American countries in the second quarter suffered a historical contraction. At an annualized rate, the US GDP fell by 32.9% month on month, while the overall GDP of the euro zone fell by 12.1%.

Moreover, the economic prospects of Europe and the United States in the third quarter under the epidemic situation are hardly optimistic. The resumption of work and production not only brought economic data back, but also triggered a rebound in the epidemic situation. At present, the United States is still the 'epicenter' of the global epidemic. The total number of confirmed cases has exceeded 4.8 million, and the epidemic situation in some European countries has also rebounded. Affected by this, more than 20 states in the United States have announced the suspension or withdrawal of part of the economic restart plan. Britain and Italy have also decided to extend the state of emergency. The rebound of the epidemic situation has posed considerable risks to the economic prospects of Europe and the United States.

In the second quarter of this year, US GDP shrank by 9.5% on a month on month basis, or 32.9% at an annual rate, the largest decline since the 1940s. Data show that the sharp decline in personal consumption is the main drag on the U.S. GDP growth in the second quarter.

Compared with the United States, Europe's economic contraction in the second quarter was smaller, but it was also the lowest on record, with Germany and France contracting more than 10%. According to the data released by the Federal Bureau of statistics, Germany's GDP fell by 10.1% in the second quarter after adjusting for prices, seasons and working days, the largest decline since the quarterly economic data were available in 1970.

Thanks to the effective control and policy support of the new epidemic, China's economy rebounded sharply in the second quarter. The growth rate of manufacturing industry, which accounted for about 28% of GDP, rebounded sharply to 4.4% from the negative value in the first quarter. Chinese original equipment manufacturers (OEMs) and suppliers are ramping up production. And there are increased investments in digital footprints in manufacturing. OEMs in other parts of the world are offering incentives to drive sales. XYZResearch published a report for global Interactive Voice Response market in this environment.

In terms of revenue, this research report indicated that the global Interactive Voice Response market was valued at USD XXX million in 2019, and it is expected to reach a value of USD XXX million by 2026, at a CAGR of XX % over the forecast period 2021-2026. Correspondingly, the forecast analysis of Interactive Voice Response industry comprises of China, USA, Japan, India, Korea and South America, with the production and revenue data in each of the sub-segments.

The ????inContact Inc. aims at producing XX Interactive Voice Response in 2020, with XX % production to take place in global market, ????Nuance Communications, Inc. accounts for a volume share of XX %.

Regional Segmentation (Value; Revenue, USD Million, 2015 - 2026) of Interactive Voice Response Market by XYZResearch Include

- China

- EU

- USA

- Japan

- India

- Southeast Asia

- South America

Competitive Analysis; Who are the Major Players in Interactive Voice Response Market?

- inContact Inc.

- Nuance Communications, Inc.

- Genesys Telecommunication Laboratories, Inc.

- AT&T Inc.

- Avaya Inc.

- Aspect Software Parent, Inc.

- Verizon Communications Inc.

- Five9, Inc.

- Cisco Systems, Inc.

- Convergys Corporation

- West Corporation

- IVR Lab

- NewVoiceMedia

Major Type of Interactive Voice Response Covered in XYZResearch report:

- By Technology

- Speech Based

- Touch-Tone Based

- By Deployment Mode

- Cloud

- on Premise

Application Segments Covered in XYZResearch Market

- BFSI

- Travel and Hospitality

- Pharma and Healthcare

- Telecommunications

- Government and Public Sector

- Transportation and Logistics

For any other requirements, please feel free to contact us and we will provide you customized report.

(Post-pandemic Era) - Global Interactive Voice Response Market (Sales, Revenue, Price, Gross Profit and Competitors Analysis of Major Market) from 2015-2026

Table of Contents

Global Interactive Voice Response Market Analysis 2020, With Top Companies, Production, Revenue, Consumption, Price and Growth Rate
1 Market Scope
1.1 Product Details and Introduction
1.1.1 By Technology -Product Introduction and Major Manufacturers
1.1.2 Speech Based -Product Introduction and Major Manufacturers
1.1.3 Touch-Tone Based -Product Introduction and Major Manufacturers
1.1.4 By Deployment Mode -Product Introduction and Major Manufacturers
1.1.5 Cloud -Product Introduction and Major Manufacturers
1.1.6 on Premise -Product Introduction and Major Manufacturers
1.2 Market Snapshot
1.2.1 Major Companies Overview
1.2.2 Market Concentration
1.2.3 Six-Year Compound Annual Growth Rate (CAGR)
2 Global Interactive Voice Response Market Assessment, by Segmentation
2.1 Type Breakdown Estimates & Forecast, Sales Volume (2015-2026)
2.2 Type Breakdown Estimates & Forecast, Sales Value (2015-2026)
2.3 Application Breakdown Estimates & Forecast, by Application (2015-2026)
3 Regional Market Analysis
3.1 China Interactive Voice Response Market
3.1.1 Top Companies leading Interactive Voice Response Development in China (2015-2020)
3.1.2 Sales Value of Major Company in China Market (2015-2020)
3.1.3 China Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.1.4 Sales in China Market, by Type (2015-2026)
3.2 EU Interactive Voice Response Market
3.2.1 Top Companies leading Interactive Voice Response Development in EU (2015-2020)
3.2.2 Sales Value of Major Company in EU Market (2015-2020)
3.2.3 EU Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.2.4 Sales in EU Market, by Type (2015-2026)
3.3 USA Interactive Voice Response Market
3.3.1 Top Companies leading Interactive Voice Response Development in USA (2015-2020)
3.3.2 Sales Value of Major Company in USA Market (2015-2020)
3.3.3 USA Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.3.4 Sales in USA Market, by Type (2015-2026)
3.4 Japan Interactive Voice Response Market
3.4.1 Top Companies leading Interactive Voice Response Development in Japan (2015-2020)
3.4.2 Sales Value of Major Company in Japan Market (2015-2020)
3.4.3 Japan Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.4.4 Sales in Japan Market, by Type (2015-2026)
3.5 India Interactive Voice Response Market
3.5.1 Top Companies leading Interactive Voice Response Development in India (2015-2020)
3.5.2 Sales Value of Major Company in India Market (2015-2020)
3.5.3 India Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.5.4 Sales in India Market, by Type (2015-2026)
3.6 Southeast Asia Interactive Voice Response Market
3.6.1 Top Companies leading Interactive Voice Response Development in Southeast Asia (2015-2020)
3.6.2 Sales Value of Major Company in Southeast Asia Market (2015-2020)
3.6.3 Southeast Asia Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.6.4 Sales in Southeast Asia Market, by Type (2015-2026)
3.7 South America Interactive Voice Response Market
3.7.1 Top Companies leading Interactive Voice Response Development in South America (2015-2020)
3.7.2 Sales Value of Major Company in South America Market (2015-2020)
3.7.3 South America Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
3.7.4 Sales in South America Market, by Type (2015-2026)
4 Value Chain (Impact of COVID-19)
4.1 Interactive Voice Response Value Chain Analysis
4.1.1 Upstream
4.1.2 Downstream
4.2 COVID-19 Impact on Interactive Voice Response Industry
4.2.1 Industrial Policy Issued Under the Epidemic Situation
4.3 Cost-Under the Epidemic Situation
4.3.1 Cost of Raw Material
4.4 Channel Analysis
4.4.1 Distribution Channel-Under the Epidemic Situation
4.4.2 Distributors
5 Regional Market Forecast (2021-2026)
5.1 Global Interactive Voice Response Sales and Growth Rate (2021-2026)
5.2 Global Interactive Voice Response Sales Value and Growth Rate (2021-2026)
6 Interactive Voice Response Competitive Analysis
6.1 inContact Inc.
6.1.1 inContact Inc. Company Profiles
6.1.2 inContact Inc. Product Introduction
6.1.3 inContact Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.1.4 SWOT Analysis
6.2 Nuance Communications, Inc.
6.2.1 Nuance Communications, Inc. Company Profiles
6.2.2 Nuance Communications, Inc. Product Introduction
6.2.3 Nuance Communications, Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.2.4 SWOT Analysis
6.3 Genesys Telecommunication Laboratories, Inc.
6.3.1 Genesys Telecommunication Laboratories, Inc. Company Profiles
6.3.2 Genesys Telecommunication Laboratories, Inc. Product Introduction
6.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.3.4 SWOT Analysis
6.4 AT&T Inc.
6.4.1 AT&T Inc. Company Profiles
6.4.2 AT&T Inc. Product Introduction
6.4.3 AT&T Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.4.4 SWOT Analysis
6.5 Avaya Inc.
6.5.1 Avaya Inc. Company Profiles
6.5.2 Avaya Inc. Product Introduction
6.5.3 Avaya Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.5.4 SWOT Analysis
6.6 Aspect Software Parent, Inc.
6.6.1 Aspect Software Parent, Inc. Company Profiles
6.6.2 Aspect Software Parent, Inc. Product Introduction
6.6.3 Aspect Software Parent, Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.6.4 SWOT Analysis
6.7 Verizon Communications Inc.
6.7.1 Verizon Communications Inc. Company Profiles
6.7.2 Verizon Communications Inc. Product Introduction
6.7.3 Verizon Communications Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.7.4 SWOT Analysis
6.8 Five9, Inc.
6.8.1 Five9, Inc. Company Profiles
6.8.2 Five9, Inc. Product Introduction
6.8.3 Five9, Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.8.4 SWOT Analysis
6.9 Cisco Systems, Inc.
6.9.1 Cisco Systems, Inc. Company Profiles
6.9.2 Cisco Systems, Inc. Product Introduction
6.9.3 Cisco Systems, Inc. Interactive Voice Response Production, Revenue (2015-2020)
6.9.4 SWOT Analysis
6.10 Convergys Corporation
6.10.1 Convergys Corporation Company Profiles
6.10.2 Convergys Corporation Product Introduction
6.10.3 Convergys Corporation Interactive Voice Response Production, Revenue (2015-2020)
6.10.4 SWOT Analysis
6.11 West Corporation
6.12 IVR Lab
6.13 NewVoiceMedia
7 Conclusion

List of Tables and Figures

Figure Product Introduction
Table Production (K Units) and Revenue (Million USD) of Major Players (2015-2020)
Figure Global Interactive Voice Response Production Market Share of Top 5 Players
Table CAGR of Major Market (2021-2026)
Table CAGR in Terms of Production of Each Type (2015-2026)
Table CAGR in Terms of Production of Each Application (2015-2026)
Table Global Interactive Voice Response Sales (K Unit) by Type (2015-2026)
Figure Global Interactive Voice Response Sales (K Unit) and Growth Rate (2015-2026)
Figure Global Interactive Voice Response Sales Market Share (%) by Type (2019 -2020)
Table Global Interactive Voice Response Sales Value (Million USD) by Type (2015-2026)
Figure Global Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2026)
Figure Global Interactive Voice Response Sales Value Market Share (%) by Type (2019-2020)
Table Global Interactive Voice Response Sales (K Unit) by Application (2015-2026)
Table China Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table China Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table China Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure China Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table China Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table China Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table China Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure China Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table EU Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table EU Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table EU Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure EU Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table EU Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table EU Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table EU Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure EU Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table USA Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table USA Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table USA Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure USA Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table USA Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table USA Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table USA Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure USA Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table Japan Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table Japan Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table Japan Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure Japan Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table Japan Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table Japan Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table Japan Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure Japan Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table India Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table India Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table India Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure India Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table India Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table India Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table India Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure India Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table Southeast Asia Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table Southeast Asia Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table Southeast Asia Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure Southeast Asia Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table Southeast Asia Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table Southeast Asia Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table Southeast Asia Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure Southeast Asia Interactive Voice Response Sales (Unit) by Type (2015-2026)
Table South America Interactive Voice Response Sales (K Unit) of Major Company (2015-2020)
Table South America Interactive Voice Response Sales Market Share of Major Company (2015-2020)
Table South America Interactive Voice Response Sales Value (Million USD) of Major Company (2015-2020)
Figure South America Interactive Voice Response Sales Value (Million USD) and Growth Rate (2015-2020)
Table South America Interactive Voice Response Sales Value Share of Major Company (2015-2020)
Table South America Interactive Voice Response Price (USD/Unit), by Type (2019-2020)
Table South America Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure South America Interactive Voice Response Sales (Unit) by Type (2015-2026)
Figure Value Chain Structure of Interactive Voice Response
Table Value Chain
Table Key Suppliers of Raw Material/Components
Table Key Downstream Customer in Each Application Field
Table Industry News List of Interactive Voice Response
Figure Cost Structure of Interactive Voice Response in 2020
Table Distributors/Traders List
Table Regional Market Sales (K Unit) (2021-2026)
Table Regional Market Sales Share (2021-2026)
Figure Global Interactive Voice Response Sales (Unit), Growth Rate & Market Share (2021-2026)
Table Regional Market Sales Value (Million USD) (2021-2026)
Table Regional Market Sales Value Share (2021-2026)
Figure Global Interactive Voice Response Sales Value (Million USD), Growth Rate & Market Share (2021-2026)
Table inContact Inc. Profiles
Table inContact Inc. Interactive Voice Response Product Introduction
Table inContact Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure inContact Inc. SWOT Analysis
Table Nuance Communications, Inc. Profiles
Table Nuance Communications, Inc. Interactive Voice Response Product Introduction
Table Nuance Communications, Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Nuance Communications, Inc. SWOT Analysis
Table Genesys Telecommunication Laboratories, Inc. Profiles
Table Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product Introduction
Table Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Genesys Telecommunication Laboratories, Inc. SWOT Analysis
Table AT&T Inc. Profiles
Table AT&T Inc. Interactive Voice Response Product Introduction
Table AT&T Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure AT&T Inc. SWOT Analysis
Table Avaya Inc. Profiles
Table Avaya Inc. Interactive Voice Response Product Introduction
Table Avaya Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Avaya Inc. SWOT Analysis
Table Aspect Software Parent, Inc. Profiles
Table Aspect Software Parent, Inc. Interactive Voice Response Product Introduction
Table Aspect Software Parent, Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Aspect Software Parent, Inc. SWOT Analysis
Table Verizon Communications Inc. Profiles
Table Verizon Communications Inc. Interactive Voice Response Product Introduction
Table Verizon Communications Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Verizon Communications Inc. SWOT Analysis
Table Five9, Inc. Profiles
Table Five9, Inc. Interactive Voice Response Product Introduction
Table Five9, Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Five9, Inc. SWOT Analysis
Table Cisco Systems, Inc. Profiles
Table Cisco Systems, Inc. Interactive Voice Response Product Introduction
Table Cisco Systems, Inc. Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Cisco Systems, Inc. SWOT Analysis
Table Convergys Corporation Profiles
Table Convergys Corporation Interactive Voice Response Product Introduction
Table Convergys Corporation Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure Convergys Corporation SWOT Analysis
Table West Corporation Profiles
Table West Corporation Interactive Voice Response Product Introduction
Table West Corporation Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure West Corporation SWOT Analysis
Table IVR Lab Profiles
Table IVR Lab Interactive Voice Response Product Introduction
Table IVR Lab Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
Figure IVR Lab SWOT Analysis
Table NewVoiceMedia Profiles
Table NewVoiceMedia Interactive Voice Response Product Introduction
Table NewVoiceMedia Interactive Voice Response Sales (Unit), Sales Value (Million USD), Price (USD/Unit) and Gross Profit (2015-2020)
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