Operator business services: Nigeria forecast 2022-2027

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Date: 21-Apr-2023
No. of pages: 15
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"Fixed and mobile data connectivity services will account for most of the operator business revenue in Nigeria between 2022 and 2027, but IoT and ICT services will be the fastest-growing revenue generators."

This report provides an outlook on the telecoms and ICT services market in Nigeria for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, co-location and hosting and public and private cloud services.

This report and the associated data annex provide:


  • forecasts for operator services to micro, small, medium-sized and large enterprises

  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)

  • estimate of the total market for ICT services that is addressable by operators and the likely share achievable by them for seven service categories

  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).


It also provides short profiles of operators active in the business market in Nigeria including 21st Century Technologies, 9Mobile, Airtel, Globacom, MTN and Spectranet.

Coverage

Geographical coverage

 


  • Nigeria


Business sizes


  • Micro (0–9 employees)

  • Small (10–49 employees)

  • Medium (50–249 employees)

  • Large (250+ employees)


Services

Mobile


  • Voice, messaging and handset data

  • Mobile broadband

  • IoT connectivity (mobile and LPWA)


Fixed


  • Narrowband and VoBB

  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband

  • Dedicated connections up to 100 Mbit/s, >100 Mbit/s and up to 1 Gbit/s, and >1 Gbit/s

  • Traditional managed services

  • IoT connectivity


Other business services


  • Unified communications

  • Security

  • Co-location and hosting

  • Private cloud

  • Software-as-a-service (SaaS, public cloud)

  • Platform-as-a-service (PaaS, public cloud)

  • Infrastructure-as-a-service (IaaS, public cloud)

  • Enterprise mobility

  • Desktop management

Operator business services: Nigeria forecast 2022-2027

Table of Contents

5.Executive summary
Executive summary: revenue will grow in almost all services in Nigeria, with large enterprises accounting for a considerable portion of spend
Forecast results
Operator enterprise revenue in Nigeria will rise steadily across all non-legacy services
All enterprise segments will deliver revenue growth, with large enterprises accounting for 42% of operators’ revenue from enterprises
Mobile services revenue will grow moderately as mobile data revenue growth offsets the stagnant voice and messaging market
Revenue from fixed services will grow moderately across all services except fixed voice and narrowband, which is a redundant technology in the market
The number of fixed data connections in Nigeria will grow strongly, driven by the take-up of fibre and fixed–wireless technologies
The market for other business services will grow rapidly, but it is small and nascent and is primarily used by large enterprises only
Key other business services for operators in Nigeria are security, co-location and hosting and private cloud
Operator product offerings
Forecast methodology and assumptions
Forecast methodology and assumptions: presentation of results
Forecast methodology and assumptions: market definition
19.Forecast methodology and assumptions: modelling approach
Forecast methodology and assumptions: mobile services
Forecast methodology and assumptions: fixed services [1]
Forecast methodology and assumptions: fixed services [2]
Forecast methodology and assumptions: other business services [1]
Forecast methodology and assumptions: other business services [2]
About the author and Analysys Mason
About the author
Analysys Mason’s consulting and research are uniquely positioned
Research from Analysys Mason
Consulting from Analysys Mason

List of Figures:

Figure 1: Change in telecoms operator retail revenue from enterprises by service type, Nigeria, 2018–2023
Figure 2: Connections for enterprises and CAGRs by type of connection, Nigeria, 2018–2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by enterprise size, Nigeria
Figure 4: Telecoms operator retail revenue from enterprises by service type, Nigeria, 2014–2023
Figure 5: Percentage of operator retail revenue from enterprises in 2018 and CAGR for 2018–2023 by service type, Nigeria
Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, Nigeria, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Nigeria, 2018 and 2023
Figure 8: Telecoms operator mobile service retail revenue and connections for enterprises, Nigeria, 2014–2023
Figure 9: Telecoms operator fixed service retail revenue and connections for enterprises, Nigeria, 2014–2023
Figure 10: Number of enterprise fixed broadband and dedicated connections by type of connection, Nigeria, 2014–2023
Figure 11: Whole market other business services retail revenue from enterprises by service type, Nigeria, 2014–2023
Figure 12: Other business services retail revenue from enterprises by service type and provider and operators’ share of this revenue by service type, Nigeria, 2023
Figure 13: Major operators and service providers serving the enterprise market in Nigeria
Figure 14: Percentage of enterprises, employees and business sites by enterprise size, Nigeria, 2018
Figure 15: Diagram of the forecast modelling approach
Figure 16: Definitions and key drivers for mobile services
Figure 17a: Definitions and key drivers for fixed services
Figure 17b: Definitions and key drivers for fixed services
Figure 18a: Definitions and key drivers for other business services
Figure 18b: Definitions and key drivers for other business services

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