IT Services - Market Summary, Competitive Analysis and Forecast, 2017-2026
Summary
Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.
Key Highlights
- The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market and the infrastructure services market. Values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that particular calendar year.
The BPO services market is defined as the revenues from services related to the following segments: customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply-chain.
The application services market is defined as the revenues from services related to the following segments: application development, application management and application performance monitoring.
The infrastructure services market is defined as the revenues from services related to the following segments: cloud computing, data center & hosting services, IT management, security and storage. All market data and forecasts are represented in nominal terms (i.e., without adjustment for inflation) and all currency conversions used in the creation of this report have been calculated using constant 2021 annual average exchange rates.
The global IT services industry had total revenues of $1,234.0bn in 2021, representing a compound annual growth rate (CAGR) of 10.4% between 2016 and 2021.
The infrastructure services segment was the industry's most lucrative in 2021, with total revenues of $764.8bn, equivalent to 62% of the industry's overall value.
Growth in the market has been driven by increased adoption of digital IT services along with the increased prevalence of IT infrastructure in the region.
Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
- Leading company profiles reveal details of key it services industry players' global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts
Reasons to Buy
- What was the size of the global it services industry by value in 2021?
- What will be the size of the global it services industry in 2026?
- What factors are affecting the strength of competition in the global it services industry?
- How has the industry performed over the last five years?
- What are the main segments that make up the global it services industry?
IT Services - Market Summary, Competitive Analysis and Forecast, 2017-2026
Table of Contents
1 EXECUTIVE SUMMARY
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Competitive Landscape
2 Introduction
2.1. What is this report about?
2.2. Who is the target reader?
2.3. How to use this report
2.4. Definitions
3 Global IT Services
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
4 Macroeconomic Indicators
4.1. Country data
5 IT Services in Asia-Pacific
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
6 IT Services in Europe
6.1. Market Overview
6.2. Market Data
6.3. Market Segmentation
6.4. Market outlook
6.5. Five forces analysis
7 Macroeconomic Indicators
7.1. Country data
8 IT Services in France
8.1. Market Overview
8.2. Market Data
8.3. Market Segmentation
8.4. Market outlook
8.5. Five forces analysis
9 Macroeconomic Indicators
9.1. Country data
10 IT Services in Germany
10.1. Market Overview
10.2. Market Data
10.3. Market Segmentation
10.4. Market outlook
10.5. Five forces analysis
11 Macroeconomic Indicators
11.1. Country data
12 IT Services in Italy
12.1. Market Overview
12.2. Market Data
12.3. Market Segmentation
12.4. Market outlook
12.5. Five forces analysis
13 Macroeconomic Indicators
13.1. Country data
14 IT Services in Japan
14.1. Market Overview
14.2. Market Data
14.3. Market Segmentation
14.4. Market outlook
14.5. Five forces analysis
15 Macroeconomic Indicators
15.1. Country data
16 IT Services in Australia
16.1. Market Overview
16.2. Market Data
16.3. Market Segmentation
16.4. Market outlook
16.5. Five forces analysis
17 Macroeconomic Indicators
17.1. Country data
18 IT Services in Canada
18.1. Market Overview
18.2. Market Data
18.3. Market Segmentation
18.4. Market outlook
18.5. Five forces analysis
19 Macroeconomic Indicators
19.1. Country data
20 IT Services in China
20.1. Market Overview
20.2. Market Data
20.3. Market Segmentation
20.4. Market outlook
20.5. Five forces analysis
21 Macroeconomic Indicators
21.1. Country data
22 IT Services in The Netherlands
22.1. Market Overview
22.2. Market Data
22.3. Market Segmentation
22.4. Market outlook
22.5. Five forces analysis
23 Macroeconomic Indicators
23.1. Country data
24 IT Services in Spain
24.1. Market Overview
24.2. Market Data
24.3. Market Segmentation
24.4. Market outlook
24.5. Five forces analysis
25 Macroeconomic Indicators
25.1. Country data
26 IT Services in The United Kingdom
26.1. Market Overview
26.2. Market Data
26.3. Market Segmentation
26.4. Market outlook
26.5. Five forces analysis
27 Macroeconomic Indicators
27.1. Country data
28 IT Services in The United States
28.1. Market Overview
28.2. Market Data
28.3. Market Segmentation
28.4. Market outlook
28.5. Five forces analysis
29 Macroeconomic Indicators
29.1. Country data
30 Company Profiles
30.1. Accenture plc
30.2. NTT Data Corporation
30.3. Tata Consultancy Services Limited
30.4. T-Systems International GmbH
30.5. NEC Corporation
30.6. Hewlett Packard Enterprise Company
30.7. Digital China Holdings Limited
30.8. Fujitsu Limited
30.9. Atos SE
30.10. Capgemini SE
30.11. BT Group plc
30.12. International Business Machines Corporation
30.13. Cognizant Technology Solutions Corp
31 Appendix
31.1. Methodology
31.2. About MarketLine
List of Tables
Table 1: Global IT services industry value: $ billion, 2017-21
Table 2: Global IT services industry category segmentation: % share, by value, 2017-2021
Table 3: Global IT services industry category segmentation: $ billion, 2017-2021
Table 4: Global IT services industry geography segmentation: $ billion, 2021
Table 5: Global IT services industry value forecast: $ billion, 2021-26
Table 6: Global size of population (million), 2017-21
Table 7: Global gdp (constant 2005 prices, $ billion), 2017-21
Table 8: Global gdp (current prices, $ billion), 2017-21
Table 9: Global inflation, 2017-21
Table 10: Global consumer price index (absolute), 2017-21
Table 11: Global exchange rate, 2017-21
Table 12: Asia-Pacific IT services industry value: $ billion, 2017-21
Table 13: Asia-Pacific IT services industry category segmentation: % share, by value, 2017-2021
Table 14: Asia-Pacific IT services industry category segmentation: $ billion, 2017-2021
Table 15: Asia-Pacific IT services industry geography segmentation: $ billion, 2021
Table 16: Asia-Pacific IT services industry value forecast: $ billion, 2021-26
Table 17: Europe IT services industry value: $ billion, 2017-21
Table 18: Europe IT services industry category segmentation: % share, by value, 2017-2021
Table 19: Europe IT services industry category segmentation: $ billion, 2017-2021
Table 20: Europe IT services industry geography segmentation: $ billion, 2021
Table 21: Europe IT services industry value forecast: $ billion, 2021-26
Table 22: Europe size of population (million), 2017-21
Table 23: Europe gdp (constant 2005 prices, $ billion), 2017-21
Table 24: Europe gdp (current prices, $ billion), 2017-21
Table 25: Europe inflation, 2017-21
Table 26: Europe consumer price index (absolute), 2017-21
Table 27: Europe exchange rate, 2017-21
Table 28: France IT services industry value: $ billion, 2017-21
Table 29: France IT services industry category segmentation: % share, by value, 2017-2021
Table 30: France IT services industry category segmentation: $ billion, 2017-2021
Table 31: France IT services industry geography segmentation: $ billion, 2021
Table 32: France IT services industry value forecast: $ billion, 2021-26
Table 33: France size of population (million), 2017-21
Table 34: France gdp (constant 2005 prices, $ billion), 2017-21
Table 35: France gdp (current prices, $ billion), 2017-21
Table 36: France inflation, 2017-21
Table 37: France consumer price index (absolute), 2017-21
Table 38: France exchange rate, 2017-21
Table 39: Germany IT services industry value: $ billion, 2017-21
Table 40: Germany IT services industry category segmentation: % share, by value, 2017-2021
Table 41: Germany IT services industry category segmentation: $ billion, 2017-2021
Table 42: Germany IT services industry geography segmentation: $ billion, 2021
Table 43: Germany IT services industry value forecast: $ billion, 2021-26
Table 44: Germany size of population (million), 2017-21
Table 45: Germany gdp (constant 2005 prices, $ billion), 2017-21
Table 46: Germany gdp (current prices, $ billion), 2017-21
Table 47: Germany inflation, 2017-21
Table 48: Germany consumer price index (absolute), 2017-21
Table 49: Germany exchange rate, 2017-21
Table 50: Italy IT services industry value: $ billion, 2017-21
Table 51: Italy IT services industry category segmentation: % share, by value, 2017-2021
Table 52: Italy IT services industry category segmentation: $ billion, 2017-2021
Table 53: Italy IT services industry geography segmentation: $ billion, 2021
Table 54: Italy IT services industry value forecast: $ billion, 2021-26
Table 55: Italy size of population (million), 2017-21
Table 56: Italy gdp (constant 2005 prices, $ billion), 2017-21
Table 57: Italy gdp (current prices, $ billion), 2017-21
Table 58: Italy inflation, 2017-21
Table 59: Italy consumer price index (absolute), 2017-21
Table 60: Italy exchange rate, 2017-21
Table 61: Japan IT services industry value: $ billion, 2017-21
Table 62: Japan IT services industry category segmentation: % share, by value, 2017-2021
Table 63: Japan IT services industry category segmentation: $ billion, 2017-2021
Table 64: Japan IT services industry geography segmentation: $ billion, 2021
Table 65: Japan IT services industry value forecast: $ billion, 2021-26
Table 66: Japan size of population (million), 2017-21
Table 67: Japan gdp (constant 2005 prices, $ billion), 2017-21
Table 68: Japan gdp (current prices, $ billion), 2017-21
Table 69: Japan inflation, 2017-21
Table 70: Japan consumer price index (absolute), 2017-21
Table 71: Japan exchange rate, 2017-21
Table 72: Australia IT services industry value: $ billion, 2017-21
Table 73: Australia IT services industry category segmentation: % share, by value, 2017-2021
Table 74: Australia IT services industry category segmentation: $ billion, 2017-2021
Table 75: Australia IT services industry geography segmentation: $ billion, 2021
List of Figures
Figure 1: Global IT services industry value: $ billion, 2017-21
Figure 2: Global IT services industry category segmentation: $ billion, 2017-2021
Figure 3: Global IT services industry geography segmentation: % share, by value, 2021
Figure 4: Global IT services industry value forecast: $ billion, 2021-26
Figure 5: Forces driving competition in the global IT services industry, 2021
Figure 6: Drivers of buyer power in the global IT services industry, 2021
Figure 7: Drivers of supplier power in the global IT services industry, 2021
Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2021
Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2021
Figure 10: Drivers of degree of rivalry in the global IT services industry, 2021
Figure 11: Asia-Pacific IT services industry value: $ billion, 2017-21
Figure 12: Asia-Pacific IT services industry category segmentation: $ billion, 2017-2021
Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2021
Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2021-26
Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2021
Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2021
Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2021
Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2021
Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2021
Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2021
Figure 21: Europe IT services industry value: $ billion, 2017-21
Figure 22: Europe IT services industry category segmentation: $ billion, 2017-2021
Figure 23: Europe IT services industry geography segmentation: % share, by value, 2021
Figure 24: Europe IT services industry value forecast: $ billion, 2021-26
Figure 25: Forces driving competition in the IT services industry in Europe, 2021
Figure 26: Drivers of buyer power in the IT services industry in Europe, 2021
Figure 27: Drivers of supplier power in the IT services industry in Europe, 2021
Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2021
Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2021
Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2021
Figure 31: France IT services industry value: $ billion, 2017-21
Figure 32: France IT services industry category segmentation: $ billion, 2017-2021
Figure 33: France IT services industry geography segmentation: % share, by value, 2021
Figure 34: France IT services industry value forecast: $ billion, 2021-26
Figure 35: Forces driving competition in the IT services industry in France, 2021
Figure 36: Drivers of buyer power in the IT services industry in France, 2021
Figure 37: Drivers of supplier power in the IT services industry in France, 2021
Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2021
Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2021
Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2021
Figure 41: Germany IT services industry value: $ billion, 2017-21
Figure 42: Germany IT services industry category segmentation: $ billion, 2017-2021
Figure 43: Germany IT services industry geography segmentation: % share, by value, 2021
Figure 44: Germany IT services industry value forecast: $ billion, 2021-26
Figure 45: Forces driving competition in the IT services industry in Germany, 2021
Figure 46: Drivers of buyer power in the IT services industry in Germany, 2021
Figure 47: Drivers of supplier power in the IT services industry in Germany, 2021
Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2021
Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2021
Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2021
Figure 51: Italy IT services industry value: $ billion, 2017-21
Figure 52: Italy IT services industry category segmentation: $ billion, 2017-2021
Figure 53: Italy IT services industry geography segmentation: % share, by value, 2021
Figure 54: Italy IT services industry value forecast: $ billion, 2021-26
Figure 55: Forces driving competition in the IT services industry in Italy, 2021
Figure 56: Drivers of buyer power in the IT services industry in Italy, 2021
Figure 57: Drivers of supplier power in the IT services industry in Italy, 2021
Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Italy, 2021
Figure 59: Factors influencing the threat of substitutes in the IT services industry in Italy, 2021
Figure 60: Drivers of degree of rivalry in the IT services industry in Italy, 2021
Figure 61: Japan IT services industry value: $ billion, 2017-21
Figure 62: Japan IT services industry category segmentation: $ billion, 2017-2021
Figure 63: Japan IT services industry geography segmentation: % share, by value, 2021
Figure 64: Japan IT services industry value forecast: $ billion, 2021-26
Figure 65: Forces driving competition in the IT services industry in Japan, 2021
Figure 66: Drivers of buyer power in the IT services industry in Japan, 2021
Figure 67: Drivers of supplier power in the IT services industry in Japan, 2021
Figure 68: Factors influencing the likelihood of new entrants in the IT services industry in Japan, 2021
Figure 69: Factors influencing the threat of substitutes in the IT services industry in Japan, 2021
Figure 70: Drivers of degree of rivalry in the IT services industry in Japan, 2021
Figure 71: Australia IT services industry value: $ billion, 2017-21
Figure 72: Australia IT services industry category segmentation: $ billion, 2017-2021
Figure 73: Australia IT services industry geography segmentation: % share, by value, 2021
Figure 74: Australia IT services industry value forecast: $ billion, 2021-26
Figure 75: Forces driving competition in the IT services industry in Australia, 2021
Figure 76: Drivers of buyer power in the IT services industry in Australia, 2021
Figure 77: Drivers of supplier power in the IT services industry in Australia, 2021
Figure 78: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2021
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