Healthcare Virtual Assistants Market by Product (Chatbots, Smart Speakers), User Interface (Automatic Speech Recognition, Text Based, Text-to-Speech Based), End User (Healthcare Providers, Patients, Healthcare Payers) - Global Forecast to 2024
Table of Contents
1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
1.4 Limitations
1.5 Currency
1.6 Stakeholders
2 Research Methodology
2.1 Research Approach
2.1.1 Secondary Data
2.1.1.1 Key Data From Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.3 Market Breakdown and Data Triangulation
2.4 Assumptions for the Study
3 Executive Summary
4 Market Overview
4.1 Introduction
4.2 Market Dynamics
4.2.1 Market Drivers
4.2.1.1 Growing Smartphone Users and Increasing Use of Healthcare Applications
4.2.1.2 Need to Curtail Growing Healthcare Costs and Medical Errors
4.2.1.3 Growing Demand for Quality Healthcare Delivery
4.2.1.4 Rising Prevalence of Chronic Disorders
4.2.2 Market Restraints
4.2.2.1 Lack of Structured Data in the Healthcare Industry
4.2.2.2 Concerns Regarding Data Privacy
4.2.3 Market Opportunities
4.2.3.1 Increasing Focus on Developing Conversational Virtual Assistant Tools
4.2.3.2 Multi-Language Support in Healthcare Virtual Assistant Tools
4.2.4 Market Challenges
4.2.4.1 Issues Related to Connectivity Range and Compatibility
4.2.4.2 Dearth of Skilled Personnel and Uncertain Regulatory Framework for Medical Software
5 Industry Insights
5.1 Introduction
5.2 Start-Up Scenario
5.3 Use Cases
5.3.1 Nuance Communications
5.3.2 True Image Interactive
5.3.3 Cincinnati Children’s Hospital Medical Center
5.3.4 Boston Children’s Hospital
5.3.5 Public Health England
6 Healthcare Virtual Assistants Market, By Product
6.1 Introduction
6.2 Smart Speakers
6.2.1 Smart Speakers to Witness the Highest Growth in the Healthcare Virtual Assistants Market During the Forecast Period
6.3 Chatbots
6.3.1 Healthcare Chatbots Act as A Connecting Link Between Patients and Clinicians, Helping Them to Communicate and Share Information for Diagnosis and Treatment Purposes
7 Healthcare Virtual Assistants Market, By User Interface
7.1 Introduction
7.2 Automatic Speech Recognition
7.2.1 Speech Recognition Software Can Enhance Workflow, Reduce Record Errors, and Improve Communication
7.3 Text-Based
7.3.1 Text-Based Messaging Services are Cost-Effective, Quick, Independent, and Popular Among End Users
7.4 Text-To-Speech
7.4.1 Text-To-Speech User Interfaces are Commonly Used to Receive Instructions While Performing A Task
7.5 Others
8 Healthcare Virtual Assistants Market, By End User
8.1 Introduction
8.2 Healthcare Providers
8.2.1 Virtual Assistant Tools are Used to Predict and Prevent Readmissions and Improve Operations Among Healthcare Providers
8.3 Healthcare Payers
8.3.1 Virtual Assistant Tools are A Secure Way for Payers to Automate Many Necessary Yet Time-Consuming Processes
8.4 Patients
8.4.1 Smartphone Applications to Drive the Adoption of Virtual Assistant Tools Among Patients
8.5 Other End Users
9 Healthcare Virtual Assistants Market, By Region
9.1 Introduction
9.2 North America
9.2.1 US
9.2.1.1 The US is the Largest Market for Healthcare Virtual Assistants Globally
9.2.2 Canada
9.2.2.1 Drive to Promote Remote Patient Monitoring and Homecare Have Supported the Adoption of HCIT Technologies
9.3 Europe
9.3.1 Germany
9.3.1.1 Germany Holds the Largest Share in the European Market for Healthcare Virtual Assistants
9.3.2 UK
9.3.2.1 Mobile Apps and Wearable Devices Have Been Widely Adopted in the Uk
9.3.3 France
9.3.3.1 France’s Healthcare System is Largely Government-Financed
9.3.4 Italy
9.3.4.1 An Aging Population and Rising Healthcare Costs Have Driven the Adoption of Virtual Assistants in Italy
9.3.5 Spain
9.3.5.1 Approximately 90% of Spain’s Population Can Access the Internet
9.3.6 Rest of Europe
9.4 Asia Pacific
9.4.1 Japan
9.4.1.1 Utilization of Advanced HCIT Solutions has Risen to Improve Care Quality in Japan
9.4.2 China
9.4.2.1 Rising Geriatric Population and A Spike in Internet and Smartphone Use Indicate High Growth Opportunities
9.4.3 India
9.4.3.1 The Indian Market is Among the Fastest Growing in APAC
9.4.4 Rest of Asia Pacific
9.5 Latin America
9.5.1 The Growing Number of Smartphone Users and Increasing Reliance on Telemedicine has Helped Support Market Growth
9.6 Middle East & Africa
9.6.1 A Number of Middle Eastern Countries are Investing in the Modernization of Their Healthcare Systems
10 Competitive Landscape
10.1 Overview
10.2 Healthcare Virtual Assistants Market, Competitive Leadership Mapping, 2018
10.2.1 Visionary Leaders
10.2.2 Innovators
10.2.3 Dynamic Differentiators
10.2.4 Emerging Companies
10.3 Market Ranking Analysis
10.4 Competitive Situation and Trends
10.4.1 New Product Launches
10.4.2 Agreements, Partnerships, and Collaborations
10.4.3 Expansions
10.4.4 Acquisitions
10.4.5 Other Developments
11 Company Profiles
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, and MnM View)*
11.1 Nuance Communications, Inc.
11.2 Amazon
11.3 Verint Systems Inc.
11.4 Infermedica
11.5 Sensely, Inc.
11.6 Microsoft Corporation
11.7 CSS Corporation
11.8 Egain Corporation
11.9 Kognito Solutions, LLC
11.10 Healthtap, Inc.
11.11 Babylon Healthcare Services Limited
11.12 ADA Digital Health
11.13 Other Company Profiles
11.13.1 Medrespond LLC.
11.13.2 Floatbot.In
11.13.3 Kore.AI, Inc.
11.13.4 Datalog.AI
11.13.5 True Image Interactive, Inc.
* Business Overview, Products Offered, Recent Developments, SWOT Analysis, and MnM View Might Not Be Captured in Case of Unlisted Companies.
12 Appendix
12.1 Insights of Industry Experts
12.2 Discussion Guide
12.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
12.4 Available Customizations
12.5 Related Reports
12.6 Author Details
List of Tables
Table 1 Market Dynamics: Impact Analysis
Table 2 Start-Up Companies and Investor Scenario
Table 3 Healthcare Virtual Assistants Market, By Product, 2017–2024 (USD Million)
Table 4 Key Products Available in the Market
Table 5 Healthcare Virtual Assistant Smart Speakers Market, By Country, 2017–2024 (USD Million)
Table 6 Key Products Available in the Market
Table 7 Healthcare Virtual Assistant Chatbots Market, By Country, 2017–2024 (USD Million)
Table 8 Market, By User Interface, 2017-2024 (USD Million)
Table 9 Market for Automatic Speech Recognition, By Country, 2017-2024 (USD Million)
Table 10 Market for Text-Based User Interfaces, By Country, 2017-2024 (USD Million)
Table 11 Market for Text-To-Speech User Interfaces, By Country, 2017-2024 (USD Million)
Table 12 Market for Other User Interface, By Country, 2017-2024 (USD Million)
Table 13 Market, By End User, 2017-2024 (USD Million)
Table 14 Market for Healthcare Providers, By Country, 2017-2024 (USD Million)
Table 15 Market for Healthcare Payers, By Country, 2017-2024 (USD Million)
Table 16 Market for Patients, By Country, 2017-2024 (USD Million)
Table 17 Market for Other End Users, By Country, 2017-2024 (USD Million)
Table 18 Market, By Region, 2017–2024 (USD Million)
Table 19 North America: Market, By Country, 2017–2024 (USD Million)
Table 20 North America: Market, By Product, 2017–2024 (USD Million)
Table 21 North America: Market, By User Interface, 2017–2024 (USD Million)
Table 22 North America: Healthcare Virtual Assistants Market, By End User, 2017–2024 (USD Million)
Table 23 US: Macroeconomic Indicators
Table 24 US: Market, By Product, 2017–2024 (USD Million)
Table 25 US: Market, By User Interface, 2017–2024 (USD Million)
Table 26 US: Healthcare Virtual Assistants Market, By End User, 2017–2024 (USD Million)
Table 27 Canada: Macroeconomic Indicators
Table 28 Canada: Market, By Product, 2017–2024 (USD Million)
Table 29 Canada: Market, By User Interface, 2017–2024 (USD Million)
Table 30 Canada: Market, By End User, 2017–2024 (USD Million)
Table 31 Europe: Market, By Country, 2017–2024 (USD Million)
Table 32 Europe: Market, By Product, 2017–2024 (USD Million)
Table 33 Europe: Market, By User Interface, 2017–2024 (USD Million)
Table 34 Europe: Healthcare Virtual Assistants Market, By End User, 2017–2024 (USD Million)
Table 35 Germany: Macroeconomic Indicators
Table 36 Germany: Market, By Product, 2017–2024 (USD Million)
Table 37 Germany: Market, By User Interface, 2017–2024 (USD Million)
Table 38 Germany: Market, By End User, 2017–2024 (USD Million)
Table 39 UK: Macroeconomic Indicators
Table 40 UK: Market, By Product, 2017–2024 (USD Million)
Table 41 UK: Market, By User Interface, 2017–2024 (USD Million)
Table 42 UK: Market, By End User, 2017–2024 (USD Million)
Table 43 France: Macroeconomic Indicators
Table 44 France: Market, By Product, 2017–2024 (USD Million)
Table 45 France: Market, By User Interface, 2017–2024 (USD Million)
Table 46 France: Market, By End User, 2017–2024 (USD Million)
Table 47 Italy: Macroeconomic Indicators
Table 48 Italy: Market, By Product, 2017–2024 (USD Million)
Table 49 Italy: Market, By User Interface, 2017–2024 (USD Million)
Table 50 Italy: Market, By End User, 2017–2024 (USD Million)
Table 51 Spain: Macroeconomic Indicators
Table 52 Spain: Market, By Product, 2017–2024 (USD Million)
Table 53 Spain: Market, By User Interface, 2017–2024 (USD Million)
Table 54 Spain: Market, By End User, 2017–2024 (USD Million)
Table 55 RoE: Market, By Product, 2017–2024 (USD Million)
Table 56 RoE: Market, By User Interface, 2017–2024 (USD Million)
Table 57 RoE: Market, By End User, 2017–2024 (USD Million)
Table 58 APAC: Market, By Country, 2017–2024 (USD Million)
Table 59 APAC: Market, By Product, 2017–2024 (USD Million)
Table 60 APAC: Market, By User Interface, 2017–2024 (USD Million)
Table 61 APAC: Market, By End User, 2017–2024 (USD Million)
Table 62 Japan: Market, By Product, 2017–2024 (USD Million)
Table 63 Japan: Market, By User Interface, 2017–2024 (USD Million)
Table 64 Japan: Market, By End User, 2017–2024 (USD Million)
Table 65 China: Market, By Product, 2017–2024 (USD Million)
Table 66 China: Market, By User Interface, 2017–2024 (USD Million)
Table 67 China: Market, By End User, 2017–2024 (USD Million)
Table 68 India: Market, By Product, 2017–2024 (USD Million)
Table 69 India: Market, By User Interface, 2017–2024 (USD Million)
Table 70 India: Market, By End User, 2017–2024 (USD Million)
Table 71 RoAPAC: Market, By Product, 2017–2024 (USD Million)
Table 72 RoAPAC: Market, By User Interface, 2017–2024 (USD Million)
Table 73 RoAPAC: Market, By End User, 2017–2024 (USD Million)
Table 74 Latin America: Market, By Product, 2017–2024 (USD Million)
Table 75 Latin America: Market, By User Interface, 2017–2024 (USD Million)
Table 76 Latin America: Market, By End User, 2017–2024 (USD Million)
Table 77 Middle East & Africa: Market, By Product, 2017–2024 (USD Million)
Table 78 Middle East & Africa: Market, By User Interface, 2017–2024 (USD Million)
Table 79 Middle East & Africa: Market, By End User, 2017–2024 (USD Million)
Table 80 Growth Strategy Matrix, 2016–2019
Table 81 New Product Launches, 2018
Table 82 Agreements, Partnerships, and Joint Ventures, 2018
Table 83 Expansions, 2017-2018
Table 84 Acquisitions, 2016-2018
Table 85 Other Developments, 2017-2018
List of Figures
Figure 1 Healthcare Virtual Assistants Market Segmentation
Figure 2 Research Design
Figure 3 Breakdown of Primary Interviews: By Company Type, Designation, and Region
Figure 4 Bottom-Up Approach
Figure 5 Top-Down Approach
Figure 6 Data Triangulation Methodology
Figure 7 Healthcare Virtual Assistants Market, By Product, 2019 vs 2024 (USD Million)
Figure 8 Market, By User Interface, 2019 vs 2024 (USD Million)
Figure 9 Market, By End User, 2019 vs 2024 (USD Million)
Figure 10 Geographical Snapshot of the Healthcare Virtual Assistants Market
Figure 11 Smart Speakers Segment Will Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 12 Automatic Speech Recognition Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 13 Healthcare Providers Continue to Dominate the Healthcare Virtual Assistants Market During the Forecast Period
Figure 14 Number of Hospitals, By Country/Region (2015)
Figure 15 Healthcare Virtual Assistants Market: Geographic Snapshot
Figure 16 North America: Healthcare Virtual Assistants Market Snapshot
Figure 17 Europe: Healthcare Virtual Assistants Market Snapshot
Figure 18 APAC: Healthcare Virtual Assistants Market Snapshot
Figure 19 New Product Launches—Key Growth Strategies Adopted By Market Players Between 2016 & 2019
Figure 20 Competitive Leadership Mapping
Figure 21 Ranking of the Key Players in the Healthcare Virtual Assistants Market, 2018
Figure 22 Battle for Market Share: Acquisitions Was the Key Strategy Adopted By Prominent Players
Figure 23 Nuance Communication: Company Snapshot
Figure 24 Amazon: Company Snapshot
Figure 25 Verint Systems Inc.: Company Snapshot
Figure 26 Microsoft: Company Snapshot
Figure 27 Egain Corporation: Company Snapshot
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