Global Unified Communications as a Service (UCaaS) Market Research Report 2022

Global Unified Communications as a Service (UCaaS) Market Research Report 2022

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Single Tenant
1.2.3 Multi-Tenant
1.3 Market by Application
1.3.1 Global Unified Communications as a Service (UCaaS) Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 Information And Communication Technology (ICT)
1.3.3 Banking, Financial Services, Insurance (BFSI)
1.3.4 Medical
1.3.5 Retail
1.3.6 Manufacturing
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Unified Communications as a Service (UCaaS) Market Perspective (2017-2028)
2.2 Unified Communications as a Service (UCaaS) Growth Trends by Region
2.2.1 Unified Communications as a Service (UCaaS) Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Unified Communications as a Service (UCaaS) Historic Market Size by Region (2017-2022)
2.2.3 Unified Communications as a Service (UCaaS) Forecasted Market Size by Region (2023-2028)
2.3 Unified Communications as a Service (UCaaS) Market Dynamics
2.3.1 Unified Communications as a Service (UCaaS) Industry Trends
2.3.2 Unified Communications as a Service (UCaaS) Market Drivers
2.3.3 Unified Communications as a Service (UCaaS) Market Challenges
2.3.4 Unified Communications as a Service (UCaaS) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Unified Communications as a Service (UCaaS) Players by Revenue
3.1.1 Global Top Unified Communications as a Service (UCaaS) Players by Revenue (2017-2022)
3.1.2 Global Unified Communications as a Service (UCaaS) Revenue Market Share by Players (2017-2022)
3.2 Global Unified Communications as a Service (UCaaS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Unified Communications as a Service (UCaaS) Revenue
3.4 Global Unified Communications as a Service (UCaaS) Market Concentration Ratio
3.4.1 Global Unified Communications as a Service (UCaaS) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Unified Communications as a Service (UCaaS) Revenue in 2021
3.5 Unified Communications as a Service (UCaaS) Key Players Head office and Area Served
3.6 Key Players Unified Communications as a Service (UCaaS) Product Solution and Service
3.7 Date of Enter into Unified Communications as a Service (UCaaS) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Unified Communications as a Service (UCaaS) Breakdown Data by Type
4.1 Global Unified Communications as a Service (UCaaS) Historic Market Size by Type (2017-2022)
4.2 Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Type (2023-2028)
5 Unified Communications as a Service (UCaaS) Breakdown Data by Application
5.1 Global Unified Communications as a Service (UCaaS) Historic Market Size by Application (2017-2022)
5.2 Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Unified Communications as a Service (UCaaS) Market Size (2017-2028)
6.2 North America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
6.3 North America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Unified Communications as a Service (UCaaS) Market Size (2017-2028)
7.2 Europe Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
7.3 Europe Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size (2017-2028)
8.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
8.3 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Unified Communications as a Service (UCaaS) Market Size (2017-2028)
9.2 Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
9.3 Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size (2017-2028)
10.2 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022)
10.3 Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 Google
11.1.1 Google Company Detail
11.1.2 Google Business Overview
11.1.3 Google Unified Communications as a Service (UCaaS) Introduction
11.1.4 Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.1.5 Google Recent Development
11.2 Avaya
11.2.1 Avaya Company Detail
11.2.2 Avaya Business Overview
11.2.3 Avaya Unified Communications as a Service (UCaaS) Introduction
11.2.4 Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.2.5 Avaya Recent Development
11.3 Cisco
11.3.1 Cisco Company Detail
11.3.2 Cisco Business Overview
11.3.3 Cisco Unified Communications as a Service (UCaaS) Introduction
11.3.4 Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.3.5 Cisco Recent Development
11.4 Microsoft
11.4.1 Microsoft Company Detail
11.4.2 Microsoft Business Overview
11.4.3 Microsoft Unified Communications as a Service (UCaaS) Introduction
11.4.4 Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.4.5 Microsoft Recent Development
11.5 Fuze
11.5.1 Fuze Company Detail
11.5.2 Fuze Business Overview
11.5.3 Fuze Unified Communications as a Service (UCaaS) Introduction
11.5.4 Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.5.5 Fuze Recent Development
11.6 West Unified Communications Services
11.6.1 West Unified Communications Services Company Detail
11.6.2 West Unified Communications Services Business Overview
11.6.3 West Unified Communications Services Unified Communications as a Service (UCaaS) Introduction
11.6.4 West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.6.5 West Unified Communications Services Recent Development
11.7 Mitel
11.7.1 Mitel Company Detail
11.7.2 Mitel Business Overview
11.7.3 Mitel Unified Communications as a Service (UCaaS) Introduction
11.7.4 Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.7.5 Mitel Recent Development
11.8 PanTerra Networks
11.8.1 PanTerra Networks Company Detail
11.8.2 PanTerra Networks Business Overview
11.8.3 PanTerra Networks Unified Communications as a Service (UCaaS) Introduction
11.8.4 PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.8.5 PanTerra Networks Recent Development
11.9 Polycom
11.9.1 Polycom Company Detail
11.9.2 Polycom Business Overview
11.9.3 Polycom Unified Communications as a Service (UCaaS) Introduction
11.9.4 Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
11.9.5 Polycom Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Unified Communications as a Service (UCaaS) Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Single Tenant
Table 3. Key Players of Multi-Tenant
Table 4. Global Unified Communications as a Service (UCaaS) Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Unified Communications as a Service (UCaaS) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Unified Communications as a Service (UCaaS) Market Share by Region (2017-2022)
Table 8. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Unified Communications as a Service (UCaaS) Market Share by Region (2023-2028)
Table 10. Unified Communications as a Service (UCaaS) Market Trends
Table 11. Unified Communications as a Service (UCaaS) Market Drivers
Table 12. Unified Communications as a Service (UCaaS) Market Challenges
Table 13. Unified Communications as a Service (UCaaS) Market Restraints
Table 14. Global Unified Communications as a Service (UCaaS) Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Unified Communications as a Service (UCaaS) Market Share by Players (2017-2022)
Table 16. Global Top Unified Communications as a Service (UCaaS) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Unified Communications as a Service (UCaaS) as of 2021)
Table 17. Ranking of Global Top Unified Communications as a Service (UCaaS) Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Unified Communications as a Service (UCaaS) Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Unified Communications as a Service (UCaaS) Product Solution and Service
Table 21. Date of Enter into Unified Communications as a Service (UCaaS) Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Unified Communications as a Service (UCaaS) Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Type (2017-2022)
Table 25. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Type (2023-2028)
Table 27. Global Unified Communications as a Service (UCaaS) Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Application (2017-2022)
Table 29. Global Unified Communications as a Service (UCaaS) Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Unified Communications as a Service (UCaaS) Revenue Market Share by Application (2023-2028)
Table 31. North America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Unified Communications as a Service (UCaaS) Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Unified Communications as a Service (UCaaS) Market Size by Country (2023-2028) & (US$ Million)
Table 41. Google Company Detail
Table 42. Google Business Overview
Table 43. Google Unified Communications as a Service (UCaaS) Product
Table 44. Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 45. Google Recent Development
Table 46. Avaya Company Detail
Table 47. Avaya Business Overview
Table 48. Avaya Unified Communications as a Service (UCaaS) Product
Table 49. Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 50. Avaya Recent Development
Table 51. Cisco Company Detail
Table 52. Cisco Business Overview
Table 53. Cisco Unified Communications as a Service (UCaaS) Product
Table 54. Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 55. Cisco Recent Development
Table 56. Microsoft Company Detail
Table 57. Microsoft Business Overview
Table 58. Microsoft Unified Communications as a Service (UCaaS) Product
Table 59. Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 60. Microsoft Recent Development
Table 61. Fuze Company Detail
Table 62. Fuze Business Overview
Table 63. Fuze Unified Communications as a Service (UCaaS) Product
Table 64. Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 65. Fuze Recent Development
Table 66. West Unified Communications Services Company Detail
Table 67. West Unified Communications Services Business Overview
Table 68. West Unified Communications Services Unified Communications as a Service (UCaaS) Product
Table 69. West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 70. West Unified Communications Services Recent Development
Table 71. Mitel Company Detail
Table 72. Mitel Business Overview
Table 73. Mitel Unified Communications as a Service (UCaaS) Product
Table 74. Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 75. Mitel Recent Development
Table 76. PanTerra Networks Company Detail
Table 77. PanTerra Networks Business Overview
Table 78. PanTerra Networks Unified Communications as a Service (UCaaS) Product
Table 79. PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 80. PanTerra Networks Recent Development
Table 81. Polycom Company Detail
Table 82. Polycom Business Overview
Table 83. Polycom Unified Communications as a Service (UCaaS) Product
Table 84. Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 85. Polycom Recent Development
Table 86. Research Programs/Design for This Report
Table 87. Key Data Information from Secondary Sources
Table 88. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Unified Communications as a Service (UCaaS) Market Share by Type: 2021 VS 2028
Figure 2. Single Tenant Features
Figure 3. Multi-Tenant Features
Figure 4. Global Unified Communications as a Service (UCaaS) Market Share by Application in 2021 & 2028
Figure 5. Information And Communication Technology (ICT) Case Studies
Figure 6. Banking, Financial Services, Insurance (BFSI) Case Studies
Figure 7. Medical Case Studies
Figure 8. Retail Case Studies
Figure 9. Manufacturing Case Studies
Figure 10. Unified Communications as a Service (UCaaS) Report Years Considered
Figure 11. Global Unified Communications as a Service (UCaaS) Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 12. Global Unified Communications as a Service (UCaaS) Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 13. Global Unified Communications as a Service (UCaaS) Market Share by Region: 2021 VS 2028
Figure 14. Global Unified Communications as a Service (UCaaS) Market Share by Players in 2021
Figure 15. Global Top Unified Communications as a Service (UCaaS) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Unified Communications as a Service (UCaaS) as of 2021)
Figure 16. The Top 10 and 5 Players Market Share by Unified Communications as a Service (UCaaS) Revenue in 2021
Figure 17. North America Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. North America Unified Communications as a Service (UCaaS) Market Share by Country (2017-2028)
Figure 19. United States Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 20. Canada Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. Europe Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. Europe Unified Communications as a Service (UCaaS) Market Share by Country (2017-2028)
Figure 23. Germany Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. France Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. U.K. Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Italy Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Russia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. Nordic Countries Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Asia-Pacific Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Asia-Pacific Unified Communications as a Service (UCaaS) Market Share by Region (2017-2028)
Figure 31. China Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Japan Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. South Korea Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Southeast Asia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. India Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Australia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Latin America Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Latin America Unified Communications as a Service (UCaaS) Market Share by Country (2017-2028)
Figure 39. Mexico Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Brazil Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Middle East & Africa Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Middle East & Africa Unified Communications as a Service (UCaaS) Market Share by Country (2017-2028)
Figure 43. Turkey Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 44. Saudi Arabia Unified Communications as a Service (UCaaS) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 45. Google Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 46. Avaya Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 47. Cisco Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 48. Microsoft Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 49. Fuze Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 50. West Unified Communications Services Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 51. Mitel Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 52. PanTerra Networks Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 53. Polycom Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 54. Bottom-up and Top-down Approaches for This Report
Figure 55. Data Triangulation
Figure 56. Key Executives Interviewed

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