Unified communication as a service is a delivery model in which collaboration and communication services and applications are outsourced to third party service provider. These services are delivered over the IP network. Unified communication as a service (UcaaS) technologies include presence technology, enterprise messaging, online meetings and video conferencing.
The report focuses on the Unified Communication as a Service market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19.
Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market. Moreover, customer preference analysis, market dynamics (drivers, restraints, opportunities), new product release, impact of COVID-19, regional conflicts and carbon neutrality provide crucial information for us to take a deep dive into the Unified Communication as a Service market.
Major Players in the Unified Communication as a Service market are:
IBM Corporation
Avaya, Inc.
AT&T, Inc.
Verizon Enterprise Solutions
DXC Technology Co.
Cisco Systems, Inc.
Mitel Networks Corporation
West Corporation
8x8, Inc.
RingCentral, Inc.
Vonage
Microsoft Corporation
Fuze
On the basis of types, the Unified Communication as a Service market is primarily split into:
Telephony
Unified Messaging
Conferencing
On the basis of applications, the market covers:
BFSI
Telecom & IT
Consumer Goods & Retail
Major Regions or countries covered in this report:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others
Years considered for this report:
Historical Years: 2017-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2029
Global Unified Communication as a Service Market Research Report 2022 - Market Size, Current Insights and Development Trends
Table of Content
1 Unified Communication as a Service Market Overview
1.1 Product Overview and Scope of Unified Communication as a Service Market
1.2 Unified Communication as a Service Market Segment by Type
1.2.1 Global Unified Communication as a Service Market Sales and CAGR (%) Comparison by Type (2017-2029)
1.3 Global Unified Communication as a Service Market Segment by Application
1.3.1 Unified Communication as a Service Market Consumption (Sales) Comparison by Application (2017-2029)
1.4 Global Unified Communication as a Service Market, Region Wise (2017-2029)
1.5 Global Market Size (Revenue) of Unified Communication as a Service (2017-2029)
1.5.1 Global Unified Communication as a Service Market Revenue Status and Outlook (2017-2029)
1.5.2 Global Unified Communication as a Service Market Sales Status and Outlook (2017-2029)
1.6 Influence of Regional Conflicts on the Unified Communication as a Service Industry
1.7 Impact of Carbon Neutrality on the Unified Communication as a Service Industry
2 Unified Communication as a Service Market Upstream and Downstream Analysis
2.1 Unified Communication as a Service Industrial Chain Analysis
2.2 Key Raw Materials Suppliers and Price Analysis
2.3 Key Raw Materials Supply and Demand Analysis
2.4 Market Concentration Rate of Raw Materials
2.5 Manufacturing Process Analysis
2.6 Manufacturing Cost Structure Analysis
2.6.1 Labor Cost Analysis
2.6.2 Energy Costs Analysis
2.6.3 R&D Costs Analysis
2.7 Major Downstream Buyers of Unified Communication as a Service Analysis
2.8 Impact of COVID-19 on the Industry Upstream and Downstream
3 Players Profiles
3.1 IBM Corporation
3.1.1 IBM Corporation Basic Information, Manufacturing Base, Sales Area and Competitors
3.1.2 Product Profiles, Application and Specification
3.1.3 Unified Communication as a Service Market Performance (2017-2022)
3.1.4 Business Overview
3.2 Avaya, Inc.
3.2.1 Avaya, Inc. Basic Information, Manufacturing Base, Sales Area and Competitors
3.2.2 Product Profiles, Application and Specification
3.2.3 Unified Communication as a Service Market Performance (2017-2022)
3.2.4 Business Overview
3.3 AT&T, Inc.
3.3.1 AT&T, Inc. Basic Information, Manufacturing Base, Sales Area and Competitors
3.3.2 Product Profiles, Application and Specification
3.3.3 Unified Communication as a Service Market Performance (2017-2022)
3.3.4 Business Overview
3.4 Verizon Enterprise Solutions
3.4.1 Verizon Enterprise Solutions Basic Information, Manufacturing Base, Sales Area and Competitors
3.4.2 Product Profiles, Application and Specification
3.4.3 Unified Communication as a Service Market Performance (2017-2022)
3.4.4 Business Overview
3.5 DXC Technology Co.
3.5.1 DXC Technology Co. Basic Information, Manufacturing Base, Sales Area and Competitors
3.5.2 Product Profiles, Application and Specification
3.5.3 Unified Communication as a Service Market Performance (2017-2022)
3.5.4 Business Overview
3.6 Cisco Systems, Inc.
3.6.1 Cisco Systems, Inc. Basic Information, Manufacturing Base, Sales Area and Competitors
3.6.2 Product Profiles, Application and Specification
3.6.3 Unified Communication as a Service Market Performance (2017-2022)
3.6.4 Business Overview
3.7 Mitel Networks Corporation
3.7.1 Mitel Networks Corporation Basic Information, Manufacturing Base, Sales Area and Competitors
3.7.2 Product Profiles, Application and Specification
3.7.3 Unified Communication as a Service Market Performance (2017-2022)
3.7.4 Business Overview
3.8 West Corporation
3.8.1 West Corporation Basic Information, Manufacturing Base, Sales Area and Competitors
3.8.2 Product Profiles, Application and Specification
3.8.3 Unified Communication as a Service Market Performance (2017-2022)
3.8.4 Business Overview
3.9 8x8, Inc.
3.9.1 8x8, Inc. Basic Information, Manufacturing Base, Sales Area and Competitors
3.9.2 Product Profiles, Application and Specification
3.9.3 Unified Communication as a Service Market Performance (2017-2022)
3.9.4 Business Overview
3.10 RingCentral, Inc.
3.10.1 RingCentral, Inc. Basic Information, Manufacturing Base, Sales Area and Competitors
3.10.2 Product Profiles, Application and Specification
3.10.3 Unified Communication as a Service Market Performance (2017-2022)
3.10.4 Business Overview
3.11 Vonage
3.11.1 Vonage Basic Information, Manufacturing Base, Sales Area and Competitors
3.11.2 Product Profiles, Application and Specification
3.11.3 Unified Communication as a Service Market Performance (2017-2022)
3.11.4 Business Overview
3.12 Microsoft Corporation
3.12.1 Microsoft Corporation Basic Information, Manufacturing Base, Sales Area and Competitors
3.12.2 Product Profiles, Application and Specification
3.12.3 Unified Communication as a Service Market Performance (2017-2022)
3.12.4 Business Overview
3.13 Fuze
3.13.1 Fuze Basic Information, Manufacturing Base, Sales Area and Competitors
3.13.2 Product Profiles, Application and Specification
3.13.3 Unified Communication as a Service Market Performance (2017-2022)
3.13.4 Business Overview
4 Global Unified Communication as a Service Market Landscape by Player
4.1 Global Unified Communication as a Service Sales and Share by Player (2017-2022)
4.2 Global Unified Communication as a Service Revenue and Market Share by Player (2017-2022)
4.3 Global Unified Communication as a Service Average Price by Player (2017-2022)
4.4 Global Unified Communication as a Service Gross Margin by Player (2017-2022)
4.5 Unified Communication as a Service Market Competitive Situation and Trends
4.5.1 Unified Communication as a Service Market Concentration Rate
4.5.2 Unified Communication as a Service Market Share of Top 3 and Top 6 Players
4.5.3 Mergers & Acquisitions, Expansion
5 Global Unified Communication as a Service Sales, Revenue, Price Trend by Type
5.1 Global Unified Communication as a Service Sales and Market Share by Type (2017-2022)
5.2 Global Unified Communication as a Service Revenue and Market Share by Type (2017-2022)
5.3 Global Unified Communication as a Service Price by Type (2017-2022)
5.4 Global Unified Communication as a Service Sales, Revenue and Growth Rate by Type (2017-2022)
5.4.1 Global Unified Communication as a Service Sales, Revenue and Growth Rate of Telephony (2017-2022)
5.4.2 Global Unified Communication as a Service Sales, Revenue and Growth Rate of Unified Messaging (2017-2022)
5.4.3 Global Unified Communication as a Service Sales, Revenue and Growth Rate of Conferencing (2017-2022)
6 Global Unified Communication as a Service Market Analysis by Application
6.1 Global Unified Communication as a Service Consumption and Market Share by Application (2017-2022)
6.2 Global Unified Communication as a Service Consumption Revenue and Market Share by Application (2017-2022)
6.3 Global Unified Communication as a Service Consumption and Growth Rate by Application (2017-2022)
6.3.1 Global Unified Communication as a Service Consumption and Growth Rate of BFSI (2017-2022)
6.3.2 Global Unified Communication as a Service Consumption and Growth Rate of Telecom & IT (2017-2022)
6.3.3 Global Unified Communication as a Service Consumption and Growth Rate of Consumer Goods & Retail (2017-2022)
7 Global Unified Communication as a Service Sales and Revenue Region Wise (2017-2022)
7.1 Global Unified Communication as a Service Sales and Market Share, Region Wise (2017-2022)
7.2 Global Unified Communication as a Service Revenue and Market Share, Region Wise (2017-2022)
7.3 Global Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.4 United States Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.5 Europe Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.6 China Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.7 Japan Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.8 India Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.9 Southeast Asia Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.10 Latin America Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
7.11 Middle East and Africa Unified Communication as a Service Sales, Revenue, Price and Gross Margin (2017-2022)
8 Global Unified Communication as a Service Market Forecast (2022-2029)
8.1 Global Unified Communication as a Service Sales, Revenue Forecast (2022-2029)
8.1.1 Global Unified Communication as a Service Sales and Growth Rate Forecast (2022-2029)
8.1.2 Global Unified Communication as a Service Revenue and Growth Rate Forecast (2022-2029)
8.1.3 Global Unified Communication as a Service Price and Trend Forecast (2022-2029)
8.2 Global Unified Communication as a Service Sales and Revenue Forecast, Region Wise (2022-2029)
8.2.1 United States Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.2 Europe Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.3 China Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.4 Japan Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.5 India Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.6 Southeast Asia Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.7 Latin America Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.2.8 Middle East and Africa Unified Communication as a Service Sales and Revenue Forecast (2022-2029)
8.3 Global Unified Communication as a Service Sales, Revenue and Price Forecast by Type (2022-2029)
8.3.1 Global Unified Communication as a Service Revenue and Growth Rate of Telephony (2022-2029)
8.3.2 Global Unified Communication as a Service Revenue and Growth Rate of Unified Messaging (2022-2029)
8.3.3 Global Unified Communication as a Service Revenue and Growth Rate of Conferencing (2022-2029)
8.4 Global Unified Communication as a Service Consumption Forecast by Application (2022-2029)
8.4.1 Global Unified Communication as a Service Consumption Value and Growth Rate of BFSI (2022-2029)
8.4.2 Global Unified Communication as a Service Consumption Value and Growth Rate of Telecom & IT (2022-2029)
8.4.3 Global Unified Communication as a Service Consumption Value and Growth Rate of Consumer Goods & Retail (2022-2029)
8.5 Unified Communication as a Service Market Forecast Under COVID-19
9 Industry Outlook
9.1 Unified Communication as a Service Market Drivers Analysis
9.2 Unified Communication as a Service Market Restraints and Challenges
9.3 Unified Communication as a Service Market Opportunities Analysis
9.4 Emerging Market Trends
9.5 Unified Communication as a Service Industry Technology Status and Trends
9.6 News of Product Release
9.7 Consumer Preference Analysis
9.8 Unified Communication as a Service Industry Development Trends under COVID-19 Outbreak
9.8.1 Global COVID-19 Status Overview
9.8.2 Influence of COVID-19 Outbreak on Unified Communication as a Service Industry Development
10 Research Findings and Conclusion
11 Appendix
11.1 Methodology
11.2 Research Data Source
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