Global Speech Analytics Market Size, Status and Forecast 2021-2027
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Speech Analytics Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.2.2 On-Remise
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Speech Analytics Market Share by Application: 2016 VS 2021 VS 2027
1.3.2 Telecom
1.3.3 IT
1.3.4 Outsourcing
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Speech Analytics Market Perspective (2016-2027)
2.2 Speech Analytics Growth Trends by Regions
2.2.1 Speech Analytics Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Speech Analytics Historic Market Share by Regions (2016-2021)
2.2.3 Speech Analytics Forecasted Market Size by Regions (2022-2027)
2.3 Speech Analytics Industry Dynamic
2.3.1 Speech Analytics Market Trends
2.3.2 Speech Analytics Market Drivers
2.3.3 Speech Analytics Market Challenges
2.3.4 Speech Analytics Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Speech Analytics Players by Revenue
3.1.1 Global Top Speech Analytics Players by Revenue (2016-2021)
3.1.2 Global Speech Analytics Revenue Market Share by Players (2016-2021)
3.2 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Speech Analytics Revenue
3.4 Global Speech Analytics Market Concentration Ratio
3.4.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2020
3.5 Speech Analytics Key Players Head office and Area Served
3.6 Key Players Speech Analytics Product Solution and Service
3.7 Date of Enter into Speech Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Speech Analytics Breakdown Data by Type
4.1 Global Speech Analytics Historic Market Size by Type (2016-2021)
4.2 Global Speech Analytics Forecasted Market Size by Type (2022-2027)
5 Speech Analytics Breakdown Data by Application
5.1 Global Speech Analytics Historic Market Size by Application (2016-2021)
5.2 Global Speech Analytics Forecasted Market Size by Application (2022-2027)
6 North America
6.1 North America Speech Analytics Market Size (2016-2027)
6.2 North America Speech Analytics Market Size by Type
6.2.1 North America Speech Analytics Market Size by Type (2016-2021)
6.2.2 North America Speech Analytics Market Size by Type (2022-2027)
6.2.3 North America Speech Analytics Market Size by Type (2016-2027)
6.3 North America Speech Analytics Market Size by Application
6.3.1 North America Speech Analytics Market Size by Application (2016-2021)
6.3.2 North America Speech Analytics Market Size by Application (2022-2027)
6.3.3 North America Speech Analytics Market Size by Application (2016-2027)
6.4 North America Speech Analytics Market Size by Country
6.4.1 North America Speech Analytics Market Size by Country (2016-2021)
6.4.2 North America Speech Analytics Market Size by Country (2022-2027)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe Speech Analytics Market Size (2016-2027)
7.2 Europe Speech Analytics Market Size by Type
7.2.1 Europe Speech Analytics Market Size by Type (2016-2021)
7.2.2 Europe Speech Analytics Market Size by Type (2022-2027)
7.2.3 Europe Speech Analytics Market Size by Type (2016-2027)
7.3 Europe Speech Analytics Market Size by Application
7.3.1 Europe Speech Analytics Market Size by Application (2016-2021)
7.3.2 Europe Speech Analytics Market Size by Application (2022-2027)
7.3.3 Europe Speech Analytics Market Size by Application (2016-2027)
7.4 Europe Speech Analytics Market Size by Country
7.4.1 Europe Speech Analytics Market Size by Country (2016-2021)
7.4.2 Europe Speech Analytics Market Size by Country (2022-2027)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic
8 Asia-Pacific
8.1 Asia-Pacific Speech Analytics Market Size (2016-2027)
8.2 Asia-Pacific Speech Analytics Market Size by Type
8.2.1 Asia-Pacific Speech Analytics Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Speech Analytics Market Size by Type (2022-2027)
8.2.3 Asia-Pacific Speech Analytics Market Size by Type (2016-2027)
8.3 Asia-Pacific Speech Analytics Market Size by Application
8.3.1 Asia-Pacific Speech Analytics Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Speech Analytics Market Size by Application (2022-2027)
8.3.3 Asia-Pacific Speech Analytics Market Size by Application (2016-2027)
8.4 Asia-Pacific Speech Analytics Market Size by Region
8.4.1 Asia-Pacific Speech Analytics Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Speech Analytics Market Size by Region (2022-2027)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Speech Analytics Market Size (2016-2027)
9.2 Latin America Speech Analytics Market Size by Type
9.2.1 Latin America Speech Analytics Market Size by Type (2016-2021)
9.2.2 Latin America Speech Analytics Market Size by Type (2022-2027)
9.2.3 Latin America Speech Analytics Market Size by Type (2016-2027)
9.3 Latin America Speech Analytics Market Size by Application
9.3.1 Latin America Speech Analytics Market Size by Application (2016-2021)
9.3.2 Latin America Speech Analytics Market Size by Application (2022-2027)
9.3.3 Latin America Speech Analytics Market Size by Application (2016-2027)
9.4 Latin America Speech Analytics Market Size by Country
9.4.1 Latin America Speech Analytics Market Size by Country (2016-2021)
9.4.2 Latin America Speech Analytics Market Size by Country (2022-2027)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Speech Analytics Market Size (2016-2027)
10.2 Middle East & Africa Speech Analytics Market Size by Type
10.2.1 Middle East & Africa Speech Analytics Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Speech Analytics Market Size by Type (2022-2027)
10.2.3 Middle East & Africa Speech Analytics Market Size by Type (2016-2027)
10.3 Middle East & Africa Speech Analytics Market Size by Application
10.3.1 Middle East & Africa Speech Analytics Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Speech Analytics Market Size by Application (2022-2027)
10.3.3 Middle East & Africa Speech Analytics Market Size by Application (2016-2027)
10.4 Middle East & Africa Speech Analytics Market Size by Country
10.4.1 Middle East & Africa Speech Analytics Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Speech Analytics Market Size by Country (2022-2027)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 Interactive Intelligence Group
11.1.1 Interactive Intelligence Group Company Details
11.1.2 Interactive Intelligence Group Business Overview
11.1.3 Interactive Intelligence Group Speech Analytics Introduction
11.1.4 Interactive Intelligence Group Revenue in Speech Analytics Business (2016-2021)
11.1.5 Interactive Intelligence Group Recent Development
11.2 NICE Systems
11.2.1 NICE Systems Company Details
11.2.2 NICE Systems Business Overview
11.2.3 NICE Systems Speech Analytics Introduction
11.2.4 NICE Systems Revenue in Speech Analytics Business (2016-2021)
11.2.5 NICE Systems Recent Development
11.3 Verint Systems
11.3.1 Verint Systems Company Details
11.3.2 Verint Systems Business Overview
11.3.3 Verint Systems Speech Analytics Introduction
11.3.4 Verint Systems Revenue in Speech Analytics Business (2016-2021)
11.3.5 Verint Systems Recent Development
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Speech Analytics Introduction
11.4.4 Avaya Revenue in Speech Analytics Business (2016-2021)
11.4.5 Avaya Recent Development
11.5 Genesys
11.5.1 Genesys Company Details
11.5.2 Genesys Business Overview
11.5.3 Genesys Speech Analytics Introduction
11.5.4 Genesys Revenue in Speech Analytics Business (2016-2021)
11.5.5 Genesys Recent Development
11.6 Hewlett-Packard Enterprise
11.6.1 Hewlett-Packard Enterprise Company Details
11.6.2 Hewlett-Packard Enterprise Business Overview
11.6.3 Hewlett-Packard Enterprise Speech Analytics Introduction
11.6.4 Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2016-2021)
11.6.5 Hewlett-Packard Enterprise Recent Development
11.7 inContact
11.7.1 inContact Company Details
11.7.2 inContact Business Overview
11.7.3 inContact Speech Analytics Introduction
11.7.4 inContact Revenue in Speech Analytics Business (2016-2021)
11.7.5 inContact Recent Development
11.8 Calabrio
11.8.1 Calabrio Company Details
11.8.2 Calabrio Business Overview
11.8.3 Calabrio Speech Analytics Introduction
11.8.4 Calabrio Revenue in Speech Analytics Business (2016-2021)
11.8.5 Calabrio Recent Development
11.9 CallMiner
11.9.1 CallMiner Company Details
11.9.2 CallMiner Business Overview
11.9.3 CallMiner Speech Analytics Introduction
11.9.4 CallMiner Revenue in Speech Analytics Business (2016-2021)
11.9.5 CallMiner Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of TablesTable 1. Global Speech Analytics Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
Table 2. Key Players of On-Remise
Table 3. Key Players of Cloud
Table 4. Global Speech Analytics Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
Table 5. Global Speech Analytics Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
Table 6. Global Speech Analytics Market Size by Regions (2016-2021) & (US$ Million)
Table 7. Global Speech Analytics Market Share by Regions (2016-2021)
Table 8. Global Speech Analytics Forecasted Market Size by Regions (2022-2027) & (US$ Million)
Table 9. Global Speech Analytics Market Share by Regions (2022-2027)
Table 10. Speech Analytics Market Trends
Table 11. Speech Analytics Market Drivers
Table 12. Speech Analytics Market Challenges
Table 13. Speech Analytics Market Restraints
Table 14. Global Speech Analytics Revenue by Players (2016-2021) & (US$ Million)
Table 15. Global Speech Analytics Market Share by Players (2016-2021)
Table 16. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2020)
Table 17. Ranking of Global Top Speech Analytics Companies by Revenue (US$ Million) in 2020
Table 18. Global 5 Largest Players Market Share by Speech Analytics Revenue (CR5 and HHI) & (2016-2021)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Speech Analytics Product Solution and Service
Table 21. Date of Enter into Speech Analytics Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 24. Global Speech Analytics Revenue Market Share by Type (2016-2021)
Table 25. Global Speech Analytics Forecasted Market Size by Type (2022-2027) (US$ Million)
Table 26. Global Speech Analytics Revenue Market Share by Type (2022-2027) & (US$ Million)
Table 27. Global Speech Analytics Market Size Share by Application (2016-2021) & (US$ Million)
Table 28. Global Speech Analytics Revenue Market Share by Application (2016-2021)
Table 29. Global Speech Analytics Forecasted Market Size by Application (2022-2027) (US$ Million)
Table 30. Global Speech Analytics Revenue Market Share by Application (2022-2027) & (US$ Million)
Table 31. North America Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 32. North America Speech Analytics Market Size by Type (2022-2027) & (US$ Million)
Table 33. North America Speech Analytics Market Size by Application (2016-2021) (US$ Million)
Table 34. North America Speech Analytics Market Size by Application (2022-2027) & (US$ Million)
Table 35. North America Speech Analytics Market Size by Country (2016-2021) & (US$ Million)
Table 36. North America Speech Analytics Market Size by Country (2022-2027) & (US$ Million)
Table 37. Europe Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 38. Europe Speech Analytics Market Size by Type (2022-2027) & (US$ Million)
Table 39. Europe Speech Analytics Market Size by Application (2016-2021) (US$ Million)
Table 40. Europe Speech Analytics Market Size by Application (2022-2027) & (US$ Million)
Table 41. Europe Speech Analytics Market Size by Country (2016-2021) & (US$ Million)
Table 42. Europe Speech Analytics Market Size by Country (2022-2027) & (US$ Million)
Table 43. Asia-Pacific Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 44. Asia-Pacific Speech Analytics Market Size by Type (2022-2027) & (US$ Million)
Table 45. Asia-Pacific Speech Analytics Market Size by Application (2016-2021) (US$ Million)
Table 46. Asia-Pacific Speech Analytics Market Size by Application (2022-2027) & (US$ Million)
Table 47. Asia-Pacific Speech Analytics Market Size by Region (2016-2021) & (US$ Million)
Table 48. Asia-Pacific Speech Analytics Market Size by Region (2022-2027) & (US$ Million)
Table 49. Latin America Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 50. Latin America Speech Analytics Market Size by Type (2022-2027) & (US$ Million)
Table 51. Latin America Speech Analytics Market Size by Application (2016-2021) (US$ Million)
Table 52. Latin America Speech Analytics Market Size by Application (2022-2027) & (US$ Million)
Table 53. Latin America Speech Analytics Market Size by Country (2016-2021) & (US$ Million)
Table 54. Latin America Speech Analytics Market Size by Country (2022-2027) & (US$ Million)
Table 55. Middle East & Africa Speech Analytics Market Size by Type (2016-2021) (US$ Million)
Table 56. Middle East & Africa Speech Analytics Market Size by Type (2022-2027) & (US$ Million)
Table 57. Middle East & Africa Speech Analytics Market Size by Application (2016-2021) (US$ Million)
Table 58. Middle East & Africa Speech Analytics Market Size by Application (2022-2027) & (US$ Million)
Table 59. Middle East & Africa Speech Analytics Market Size by Country (2016-2021) & (US$ Million)
Table 60. Middle East & Africa Speech Analytics Market Size by Country (2022-2027) & (US$ Million)
Table 61. Interactive Intelligence Group Company Details
Table 62. Interactive Intelligence Group Business Overview
Table 63. Interactive Intelligence Group Speech Analytics Product
Table 64. Interactive Intelligence Group Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 65. Interactive Intelligence Group Recent Development
Table 66. NICE Systems Company Details
Table 67. NICE Systems Business Overview
Table 68. NICE Systems Speech Analytics Product
Table 69. NICE Systems Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 70. NICE Systems Recent Development
Table 71. Verint Systems Company Details
Table 72. Verint Systems Business Overview
Table 73. Verint Systems Speech Analytics Product
Table 74. Verint Systems Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 75. Verint Systems Recent Development
Table 76. Avaya Company Details
Table 77. Avaya Business Overview
Table 78. Avaya Speech Analytics Product
Table 79. Avaya Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 80. Avaya Recent Development
Table 81. Genesys Company Details
Table 82. Genesys Business Overview
Table 83. Genesys Speech Analytics Product
Table 84. Genesys Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 85. Genesys Recent Development
Table 86. Hewlett-Packard Enterprise Company Details
Table 87. Hewlett-Packard Enterprise Business Overview
Table 88. Hewlett-Packard Enterprise Speech Analytics Product
Table 89. Hewlett-Packard Enterprise Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 90. Hewlett-Packard Enterprise Recent Development
Table 91. inContact Company Details
Table 92. inContact Business Overview
Table 93. inContact Speech Analytics Product
Table 94. inContact Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 95. inContact Recent Development
Table 96. Calabrio Company Details
Table 97. Calabrio Business Overview
Table 98. Calabrio Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 99. Calabrio Recent Development
Table 100. CallMiner Company Details
Table 101. CallMiner Business Overview
Table 102. CallMiner Speech Analytics Product
Table 103. CallMiner Revenue in Speech Analytics Business (2016-2021) & (US$ Million)
Table 104. CallMiner Recent Development
Table 105. Research Programs/Design for This Report
Table 106. Key Data Information from Secondary Sources
Table 107. Key Data Information from Primary Sources
List of FiguresFigure 1. Global Speech Analytics Market Share by Type: 2020 VS 2027
Figure 2. On-Remise Features
Figure 3. Cloud Features
Figure 4. Global Speech Analytics Market Share by Application: 2020 VS 2027
Figure 5. Telecom Case Studies
Figure 6. IT Case Studies
Figure 7. Outsourcing Case Studies
Figure 8. Others Case Studies
Figure 9. Speech Analytics Report Years Considered
Figure 10. Global Speech Analytics Market Size (US$ Million), Year-over-Year: 2016-2027
Figure 11. Global Speech Analytics Market Size (US$ Million), 2016 VS 2021 VS 2027
Figure 12. Global Speech Analytics Market Share by Regions: 2020 VS 2027
Figure 13. Global Speech Analytics Market Share by Regions (2022-2027)
Figure 14. Global Speech Analytics Market Share by Players in 2020
Figure 15. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Speech Analytics as of 2020
Figure 16. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2020
Figure 17. Global Speech Analytics Revenue Market Share by Type (2016-2021)
Figure 18. Global Speech Analytics Revenue Market Share by Type (2022-2027)
Figure 19. North America Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 20. North America Speech Analytics Market Share by Type (2016-2027)
Figure 21. North America Speech Analytics Market Share by Application (2016-2027)
Figure 22. North America Speech Analytics Market Share by Country (2016-2027)
Figure 23. United States Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 24. Canada Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 25. Europe Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 26. Europe Speech Analytics Market Share by Type (2016-2027)
Figure 27. Europe Speech Analytics Market Share by Application (2016-2027)
Figure 28. Europe Speech Analytics Market Share by Country (2016-2027)
Figure 29. Germany Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 30. France Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 31. U.K. Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 32. Italy Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 33. Russia Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 34. Nordic Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 35. Asia-Pacific Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 36. Asia-Pacific Speech Analytics Market Share by Type (2016-2027)
Figure 37. Asia-Pacific Speech Analytics Market Share by Application (2016-2027)
Figure 38. Asia-Pacific Speech Analytics Market Share by Region (2016-2027)
Figure 39. China Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 40. Japan Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 41. South Korea Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 42. Southeast Asia Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 43. India Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 44. Australia Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 45. Latin America Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 46. Latin America Speech Analytics Market Share by Type (2016-2027)
Figure 47. Latin America Speech Analytics Market Share by Application (2016-2027)
Figure 48. Latin America Speech Analytics Market Share by Country (2016-2027)
Figure 49. Mexico Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 50. Brazil Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 51. Middle East & Africa Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 52. Middle East & Africa Speech Analytics Market Share by Type (2016-2027)
Figure 53. Middle East & Africa Speech Analytics Market Share by Application (2016-2027)
Figure 54. Middle East & Africa Speech Analytics Market Share by Country (2016-2027)
Figure 55. Turkey Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 56. Saudi Arabia Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 57. UAE Speech Analytics Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 58. Interactive Intelligence Group Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 59. NICE Systems Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 60. Verint Systems Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 61. Avaya Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 62. Genesys Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 63. Hewlett-Packard Enterprise Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 64. inContact Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 65. Calabrio Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 66. CallMiner Revenue Growth Rate in Speech Analytics Business (2016-2021)
Figure 67. Bottom-up and Top-down Approaches for This Report
Figure 68. Data Triangulation
Figure 69. Key Executives Interviewed