Global Speech Analytics Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Speech Analytics Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 On-Remise
1.2.3 Cloud
1.3 Market by Application
1.3.1 Global Speech Analytics Market Growth Rate by Application: 2017 VS 2021 VS 2028
1.3.2 Telecom
1.3.3 IT
1.3.4 Outsourcing
1.3.5 Others
1.4 Study Objectives
1.5 Years Considered
2 Market Perspective
2.1 Global Speech Analytics Market Size (2017-2028)
2.2 Speech Analytics Market Size across Key Geographies Worldwide: 2017 VS 2021 VS 2028
2.3 Global Speech Analytics Market Size by Region (2017-2022)
2.4 Global Speech Analytics Market Size Forecast by Region (2023-2028)
2.5 Global Top Speech Analytics Countries Ranking by Market Size
3 Speech Analytics Competitive by Company
3.1 Global Speech Analytics Revenue by Players
3.1.1 Global Speech Analytics Revenue by Players (2017-2022)
3.1.2 Global Speech Analytics Market Share by Players (2017-2022)
3.2 Global Speech Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Covered: Ranking by Speech Analytics Revenue
3.4 Global Speech Analytics Market Concentration Ratio
3.4.1 Global Speech Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Speech Analytics Revenue in 2021
3.5 Global Speech Analytics Key Players Head office and Area Served
3.6 Key Players Speech Analytics Product Solution and Service
3.7 Date of Enter into Speech Analytics Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Global Speech Analytics Breakdown Data by Type
4.1 Global Speech Analytics Historic Revenue by Type (2017-2022)
4.2 Global Speech Analytics Forecasted Revenue by Type (2023-2028)
5 Global Speech Analytics Breakdown Data by Application
5.1 Global Speech Analytics Historic Market Size by Application (2017-2022)
5.2 Global Speech Analytics Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Speech Analytics Revenue by Company (2020-2022)
6.2 North America Speech Analytics Revenue by Type (2017-2028)
6.3 North America Speech Analytics Revenue by Application (2017-2028)
6.4 North America Speech Analytics Revenue by Country (2017-2028)
6.4.1 U.S.
6.4.2 Canada
7 Europe
7.1 Europe Speech Analytics Revenue by Company (2020-2022)
7.2 Europe Speech Analytics Revenue by Type (2017-2028)
7.3 Europe Speech Analytics Revenue by Application (2017-2028)
7.4 Europe Speech Analytics Revenue by Country (2017-2028)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
8 Asia Pacific
8.1 Asia Pacific Speech Analytics Revenue by Company (2020-2022)
8.2 Asia Pacific Speech Analytics Revenue by Type (2017-2028)
8.3 Asia Pacific Speech Analytics Revenue by Application (2017-2028)
8.4 Asia Pacific Speech Analytics Revenue by Region (2017-2028)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 India
8.4.5 Australia
8.4.6 China Taiwan
8.4.7 Indonesia
8.4.8 Thailand
8.4.9 Malaysia
9 Latin America
9.1 Latin America Speech Analytics Revenue by Company (2020-2022)
9.2 Latin America Speech Analytics Revenue by Type (2017-2028)
9.3 Latin America Speech Analytics Revenue by Application (2017-2028)
9.4 Latin America Speech Analytics Revenue by Country (2017-2028)
9.4.1 Mexico
9.4.2 Brazil
9.4.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Speech Analytics Revenue by Company (2020-2022)
10.2 Middle East and Africa Speech Analytics Revenue by Type (2017-2028)
10.3 Middle East and Africa Speech Analytics Revenue by Application (2017-2028)
10.4 Middle East and Africa Speech Analytics Revenue by Country (2017-2028)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
11 Company Profiles
11.1 Interactive Intelligence Group
11.1.1 Interactive Intelligence Group Company Details
11.1.2 Interactive Intelligence Group Business Overview
11.1.3 Interactive Intelligence Group Speech Analytics Products and Services
11.1.4 Interactive Intelligence Group Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.1.5 Interactive Intelligence Group Speech Analytics SWOT Analysis
11.1.6 Interactive Intelligence Group Recent Developments
11.2 NICE Systems
11.2.1 NICE Systems Company Details
11.2.2 NICE Systems Business Overview
11.2.3 NICE Systems Speech Analytics Products and Services
11.2.4 NICE Systems Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.2.5 NICE Systems Speech Analytics SWOT Analysis
11.2.6 NICE Systems Recent Developments
11.3 Verint Systems
11.3.1 Verint Systems Company Details
11.3.2 Verint Systems Business Overview
11.3.3 Verint Systems Speech Analytics Products and Services
11.3.4 Verint Systems Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.3.5 Verint Systems Speech Analytics SWOT Analysis
11.3.6 Verint Systems Recent Developments
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Speech Analytics Products and Services
11.4.4 Avaya Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.4.5 Avaya Speech Analytics SWOT Analysis
11.4.6 Avaya Recent Developments
11.5 Genesys
11.5.1 Genesys Company Details
11.5.2 Genesys Business Overview
11.5.3 Genesys Speech Analytics Products and Services
11.5.4 Genesys Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.5.5 Genesys Speech Analytics SWOT Analysis
11.5.6 Genesys Recent Developments
11.6 Hewlett-Packard Enterprise
11.6.1 Hewlett-Packard Enterprise Company Details
11.6.2 Hewlett-Packard Enterprise Business Overview
11.6.3 Hewlett-Packard Enterprise Speech Analytics Products and Services
11.6.4 Hewlett-Packard Enterprise Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.6.5 Hewlett-Packard Enterprise Speech Analytics SWOT Analysis
11.6.6 Hewlett-Packard Enterprise Recent Developments
11.7 inContact
11.7.1 inContact Company Details
11.7.2 inContact Business Overview
11.7.3 inContact Speech Analytics Products and Services
11.7.4 inContact Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.7.5 inContact Speech Analytics SWOT Analysis
11.7.6 inContact Recent Developments
11.8 Calabrio
11.8.1 Calabrio Company Details
11.8.2 Calabrio Business Overview
11.8.3 Calabrio Speech Analytics Products and Services
11.8.4 Calabrio Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.8.5 Calabrio Speech Analytics SWOT Analysis
11.8.6 Calabrio Recent Developments
11.9 CallMiner
11.9.1 CallMiner Company Details
11.9.2 CallMiner Business Overview
11.9.3 CallMiner Speech Analytics Products and Services
11.9.4 CallMiner Speech Analytics Revenue in Speech Analytics Business (2017-2022)
11.9.5 CallMiner Speech Analytics SWOT Analysis
11.9.6 CallMiner Recent Developments
12 Speech Analytics Market Dynamics
12.1 Speech Analytics Market Trends
12.2 Speech Analytics Market Drivers
12.3 Speech Analytics Market Challenges
12.4 Speech Analytics Market Restraints
13 Research Findings and Conclusion
14 Appendix
14.1 Research Methodology
14.1.1 Methodology/Research Approach
14.1.2 Data Source
14.2 Author Details
List of TablesTable 1. Global Speech Analytics Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of On-Remise
Table 3. Key Players of Cloud
Table 4. Global Speech Analytics Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 5. Global Speech Analytics Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028
Table 6. Global Speech Analytics Revenue by Region (2017-2022) & (US$ Million)
Table 7. Global Speech Analytics Revenue Market Share by Region (2017-2022)
Table 8. Global Speech Analytics Revenue by Players (2017-2022) & (US$ Million)
Table 9. Global Speech Analytics Market Share by Players (2017-2022)
Table 10. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Speech Analytics as of 2021)
Table 11. Ranking of Global Top Speech Analytics Companies by Revenue (US$ Million) in 2021
Table 12. Global 5 Largest Players Market Share by Speech Analytics Revenue (CR5 and HHI) & (2017-2022)
Table 13. Key Players Headquarters and Area Served
Table 14. Key Players Speech Analytics Product Solution and Service
Table 15. Date of Key Manufacturers Enter into Speech Analytics Market
Table 16. Mergers & Acquisitions, Expansion Plans
Table 17. Global Speech Analytics Market Size by Type (2017-2022) & (US$ Million)
Table 18. Global Speech Analytics Revenue Market Share by Type (2017-2022)
Table 19. Global Speech Analytics Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 20. Global Speech Analytics Revenue Market Share by Type (2023-2028)
Table 21. Global Speech Analytics Market Size by Application (2017-2022) & (US$ Million)
Table 22. Global Speech Analytics Revenue Market Share by Application (2017-2022)
Table 23. Global Speech Analytics Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 24. Global Speech Analytics Revenue Market Share by Application (2023-2028)
Table 25. North America Speech Analytics Revenue by Company (2020-2022) & (US$ Million)
Table 26. North America Speech Analytics Revenue by Type (2017-2022) & (US$ Million)
Table 27. North America Speech Analytics Revenue by Type (2023-2028) & (US$ Million)
Table 28. North America Speech Analytics Revenue by Application (2017-2022) & (US$ Million)
Table 29. North America Speech Analytics Revenue by Application (2023-2028) & (US$ Million)
Table 30. North America Speech Analytics Revenue by Country (2017-2022) & (US$ Million)
Table 31. North America Speech Analytics Revenue by Country (2023-2028) & (US$ Million)
Table 32. Europe Speech Analytics Revenue by Company (2020-2022) & (US$ Million)
Table 33. Europe Speech Analytics Revenue by Type (2017-2022) & (US$ Million)
Table 34. Europe Speech Analytics Revenue by Type (2023-2028) & (US$ Million)
Table 35. Europe Speech Analytics Revenue by Application (2017-2022) & (US$ Million)
Table 36. Europe Speech Analytics Revenue by Application (2023-2028) & (US$ Million)
Table 37. Europe Speech Analytics Revenue by Country (2017-2022) & (US$ Million)
Table 38. Europe Speech Analytics Revenue by Country (2023-2028) & (US$ Million)
Table 39. Asia Pacific Speech Analytics Revenue by Company (2020-2022) & (US$ Million)
Table 40. Asia Pacific Speech Analytics Revenue by Type (2017-2022) & (US$ Million)
Table 41. Asia Pacific Speech Analytics Revenue by Type (2023-2028) & (US$ Million)
Table 42. Asia Pacific Speech Analytics Revenue by Application (2017-2022) & (US$ Million)
Table 43. Asia Pacific Speech Analytics Revenue by Application (2023-2028) & (US$ Million)
Table 44. Asia Pacific Speech Analytics Revenue by Region (2017-2022) & (US$ Million)
Table 45. Asia Pacific Speech Analytics Revenue by Region (2023-2028) & (US$ Million)
Table 46. Latin America Speech Analytics Revenue by Company (2020-2022) & (US$ Million)
Table 47. Latin America Speech Analytics Revenue by Type (2017-2022) & (US$ Million)
Table 48. Latin America Speech Analytics Revenue by Type (2023-2028) & (US$ Million)
Table 49. Latin America Speech Analytics Revenue by Application (2017-2022) & (US$ Million)
Table 50. Latin America Speech Analytics Revenue by Application (2023-2028) & (US$ Million)
Table 51. Latin America Speech Analytics Revenue by Country (2017-2022) & (US$ Million)
Table 52. Latin America Speech Analytics Revenue by Country (2023-2028) & (US$ Million)
Table 53. Middle East and Africa Speech Analytics Revenue by Company (2020-2022) & (US$ Million)
Table 54. Middle East and Africa Speech Analytics Revenue by Type (2017-2022) & (US$ Million)
Table 55. Middle East and Africa Speech Analytics Revenue by Type (2023-2028) & (US$ Million)
Table 56. Middle East and Africa Speech Analytics Revenue by Application (2017-2022) & (US$ Million)
Table 57. Middle East and Africa Speech Analytics Revenue by Application (2023-2028) & (US$ Million)
Table 58. Middle East and Africa Speech Analytics Revenue by Country (2017-2022) & (US$ Million)
Table 59. Middle East and Africa Speech Analytics Revenue by Country (2023-2028) & (US$ Million)
Table 60. Interactive Intelligence Group Company Details
Table 61. Interactive Intelligence Group Business Overview
Table 62. Interactive Intelligence Group Speech Analytics Product and Services
Table 63. Interactive Intelligence Group Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 64. Interactive Intelligence Group Speech Analytics SWOT Analysis
Table 65. Interactive Intelligence Group Recent Developments
Table 66. NICE Systems Company Details
Table 67. NICE Systems Business Overview
Table 68. NICE Systems Speech Analytics Product and Services
Table 69. NICE Systems Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 70. NICE Systems Speech Analytics SWOT Analysis
Table 71. NICE Systems Recent Developments
Table 72. Verint Systems Company Details
Table 73. Verint Systems Business Overview
Table 74. Verint Systems Speech Analytics Product and Services
Table 75. Verint Systems Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 76. Verint Systems Speech Analytics SWOT Analysis
Table 77. Verint Systems Recent Developments
Table 78. Avaya Company Details
Table 79. Avaya Business Overview
Table 80. Avaya Speech Analytics Product and Services
Table 81. Avaya Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 82. Avaya Speech Analytics SWOT Analysis
Table 83. Avaya Recent Developments
Table 84. Genesys Company Details
Table 85. Genesys Business Overview
Table 86. Genesys Speech Analytics Product and Services
Table 87. Genesys Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 88. Genesys Speech Analytics SWOT Analysis
Table 89. Genesys Recent Developments
Table 90. Hewlett-Packard Enterprise Company Details
Table 91. Hewlett-Packard Enterprise Business Overview
Table 92. Hewlett-Packard Enterprise Speech Analytics Product and Services
Table 93. Hewlett-Packard Enterprise Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 94. Hewlett-Packard Enterprise Speech Analytics SWOT Analysis
Table 95. Hewlett-Packard Enterprise Recent Developments
Table 96. inContact Company Details
Table 97. inContact Business Overview
Table 98. inContact Speech Analytics Product and Services
Table 99. inContact Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 100. inContact Speech Analytics SWOT Analysis
Table 101. inContact Recent Developments
Table 102. Calabrio Company Details
Table 103. Calabrio Business Overview
Table 104. Calabrio Speech Analytics Product and Services
Table 105. Calabrio Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 106. Calabrio Speech Analytics SWOT Analysis
Table 107. Calabrio Recent Developments
Table 108. CallMiner Company Details
Table 109. CallMiner Business Overview
Table 110. CallMiner Speech Analytics Product and Services
Table 111. CallMiner Speech Analytics Revenue in Speech Analytics Business (2017-2022) & (US$ Million)
Table 112. CallMiner Speech Analytics SWOT Analysis
Table 113. CallMiner Recent Developments
Table 114. Speech Analytics Market Trends
Table 115. Speech Analytics Market Drivers
Table 116. Speech Analytics Market Challenges
Table 117. Speech Analytics Market Restraints
Table 118. Research Programs/Design for This Report
Table 119. Key Data Information from Secondary Sources
Table 120. Key Data Information from Primary Sources
List of FiguresFigure 1. Global Speech Analytics Sales Market Share by Type: 2021 VS 2028
Figure 2. On-Remise Features
Figure 3. Cloud Features
Figure 4. Global Speech Analytics Sales Market Share by Application: 2021 VS 2028
Figure 5. Telecom Case Studies
Figure 6. IT Case Studies
Figure 7. Outsourcing Case Studies
Figure 8. Others Case Studies
Figure 9. Speech Analytics Report Years Considered
Figure 10. Global Speech Analytics Revenue, (US$ Million), 2017 VS 2021 VS 2028
Figure 11. Global Speech Analytics Market Size 2017-2028 (US$ Million)
Figure 12. Global Speech Analytics Market Size Market Share by Region: 2021 VS 2028
Figure 13. Global Speech Analytics Revenue Market Share by Region in 2017 VS 2022
Figure 14. Global Top 10 Speech Analytics Countries Ranking by Market Size (US$ Million) in 2021
Figure 15. Global Speech Analytics Market Share by Players in 2021
Figure 16. Global Top Speech Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Speech Analytics as of 2021)
Figure 17. The Top 10 and 5 Players Market Share by Speech Analytics Revenue in 2021
Figure 18. North America Speech Analytics Revenue Market Share by Company in 2021
Figure 19. North America Speech Analytics Revenue Market Share by Type (2017-2028)
Figure 20. North America Speech Analytics Revenue Market Share by Application (2017-2028)
Figure 21. North America Speech Analytics Revenue Share by Country (2017-2028)
Figure 22. U.S. Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 23. Canada Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 24. Europe Speech Analytics Revenue Market Share by Company in 2021
Figure 25. Europe Speech Analytics Revenue Market Share by Type (2017-2028)
Figure 26. Europe Speech Analytics Revenue Market Share by Application (2017-2028)
Figure 27. Europe Speech Analytics Revenue Share by Country (2017-2028)
Figure 28. Germany Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 29. France Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 30. U.K. Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 31. Italy Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 32. Russia Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 33. Asia Pacific Speech Analytics Revenue Market Share by Company in 2021
Figure 34. Asia Pacific Speech Analytics Revenue Market Share by Type (2017-2028)
Figure 35. Asia Pacific Speech Analytics Revenue Market Share by Application (2017-2028)
Figure 36. Asia Pacific Speech Analytics Revenue Share by Region (2017-2028)
Figure 37. China Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 38. Japan Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 39. South Korea Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 40. India Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 41. Australia Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 42. China Taiwan Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 43. Indonesia Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 44. Thailand Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 45. Malaysia Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 46. Latin America Speech Analytics Revenue Market Share by Company in 2021
Figure 47. Latin America Speech Analytics Revenue Market Share by Type (2017-2028)
Figure 48. Latin America Speech Analytics Revenue Market Share by Application (2017-2028)
Figure 49. Latin America Speech Analytics Revenue Share by Country (2017-2028)
Figure 50. Mexico Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 51. Brazil Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 52. Argentina Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 53. Middle East and Africa Speech Analytics Revenue Market Share by Company in 2021
Figure 54. Middle East and Africa Speech Analytics Revenue Market Share by Type (2017-2028)
Figure 55. Middle East and Africa Speech Analytics Revenue Market Share by Application (2017-2028)
Figure 56. Middle East and Africa Speech Analytics Revenue Share by Country (2017-2028)
Figure 57. Turkey Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 58. Saudi Arabia Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 59. UAE Speech Analytics Revenue (2017-2028) & (US$ Million)
Figure 60. Interactive Intelligence Group Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 61. NICE Systems Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 62. Verint Systems Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 63. Avaya Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 64. Genesys Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 65. Hewlett-Packard Enterprise Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 66. inContact Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 67. Calabrio Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 68. CallMiner Revenue Growth Rate in Speech Analytics Business (2017-2022)
Figure 69. Bottom-up and Top-down Approaches for This Report
Figure 70. Data Triangulation
Figure 71. Key Executives Interviewed