Global Social Customer Relationship Management (CRM) Software Market Insights, Forecast to 2029

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Date: 28-Jun-2023
No. of pages: 109
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Social CRM is an evolution of CRM, which uses social media services, techniques, and technology to enable organizations engage with their target customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various applications including marketing, sales, customer services, social engagement with prospective customers, and social support to customers.

Market Analysis and Insights: Global Social Customer Relationship Management (CRM) Software Market

The global Social Customer Relationship Management (CRM) Software market is projected to grow from US$ million in 2023 to US$ million by 2029, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

The US & Canada market for Social Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The China market for Social Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The Europe market for Social Customer Relationship Management (CRM) Software is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.

The global key companies of Social Customer Relationship Management (CRM) Software include Salesforce.com, SAP AG, Oracle, Microsoft Dynamics CRM, Jive Software, Lithium Technologies, Visible Technologies, Artesian Solutions and Bazaarvoice, etc. in 2022, the global top five players had a share approximately % in terms of revenue.

Report Includes

This report presents an overview of global market for Social Customer Relationship Management (CRM) Software market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.

This report researches the key producers of Social Customer Relationship Management (CRM) Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Social Customer Relationship Management (CRM) Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Social Customer Relationship Management (CRM) Software revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Social Customer Relationship Management (CRM) Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Social Customer Relationship Management (CRM) Software revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including Salesforce.com, SAP AG, Oracle, Microsoft Dynamics CRM, Jive Software, Lithium Technologies, Visible Technologies, Artesian Solutions and Bazaarvoice, etc.

By Company

- Salesforce.com

- SAP AG

- Oracle

- Microsoft Dynamics CRM

- Jive Software

- Lithium Technologies

- Visible Technologies

- Artesian Solutions

- Bazaarvoice

- QuestBack

- Attensity Group

- Leaf Group

- Kana Software

Segment by Type

- Cloud-based

- On-premises

Segment by Application

- SMEs

- Large Enterprises

- Others

By Region

- North America

- - United States

- - Canada

- Europe

- - Germany

- - France

- - UK

- - Italy

- - Russia

- - Nordic Countries

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia

- Latin America

- - Mexico

- - Brazil

- - Rest of Latin America

- Middle East, Africa, and Latin America

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.

Chapter 2: Revenue of Social Customer Relationship Management (CRM) Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.

Chapter 3: Detailed analysis of Social Customer Relationship Management (CRM) Software companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.

Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 6: North America by type, by application and by country, revenue for each segment.

Chapter 7: Europe by type, by application and by country, revenue for each segment.

Chapter 8: China by type and by application revenue for each segment.

Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.

Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.

Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Social Customer Relationship Management (CRM) Software revenue, gross margin, and recent development, etc.

Chapter 12: Analyst's Viewpoints/Conclusions

Global Social Customer Relationship Management (CRM) Software Market Insights, Forecast to 2029

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 SMEs
1.3.3 Large Enterprises
1.3.4 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Social Customer Relationship Management (CRM) Software Market Perspective (2018-2029)
2.2 Global Social Customer Relationship Management (CRM) Software Growth Trends by Region
2.2.1 Social Customer Relationship Management (CRM) Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Social Customer Relationship Management (CRM) Software Historic Market Size by Region (2018-2023)
2.2.3 Social Customer Relationship Management (CRM) Software Forecasted Market Size by Region (2024-2029)
2.3 Social Customer Relationship Management (CRM) Software Market Dynamics
2.3.1 Social Customer Relationship Management (CRM) Software Industry Trends
2.3.2 Social Customer Relationship Management (CRM) Software Market Drivers
2.3.3 Social Customer Relationship Management (CRM) Software Market Challenges
2.3.4 Social Customer Relationship Management (CRM) Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Social Customer Relationship Management (CRM) Software by Players
3.1.1 Global Social Customer Relationship Management (CRM) Software Revenue by Players (2018-2023)
3.1.2 Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Players (2018-2023)
3.2 Global Social Customer Relationship Management (CRM) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Social Customer Relationship Management (CRM) Software, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Social Customer Relationship Management (CRM) Software Market Concentration Ratio
3.4.1 Global Social Customer Relationship Management (CRM) Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Social Customer Relationship Management (CRM) Software Revenue in 2022
3.5 Global Key Players of Social Customer Relationship Management (CRM) Software Head office and Area Served
3.6 Global Key Players of Social Customer Relationship Management (CRM) Software, Product and Application
3.7 Global Key Players of Social Customer Relationship Management (CRM) Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Social Customer Relationship Management (CRM) Software Breakdown Data by Type
4.1 Global Social Customer Relationship Management (CRM) Software Historic Market Size by Type (2018-2023)
4.2 Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Type (2024-2029)
5 Social Customer Relationship Management (CRM) Software Breakdown Data by Application
5.1 Global Social Customer Relationship Management (CRM) Software Historic Market Size by Application (2018-2023)
5.2 Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Application (2024-2029)
6 North America
6.1 North America Social Customer Relationship Management (CRM) Software Market Size (2018-2029)
6.2 North America Social Customer Relationship Management (CRM) Software Market Size by Type
6.2.1 North America Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023)
6.2.2 North America Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029)
6.2.3 North America Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
6.3 North America Social Customer Relationship Management (CRM) Software Market Size by Application
6.3.1 North America Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023)
6.3.2 North America Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029)
6.3.3 North America Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
6.4 North America Social Customer Relationship Management (CRM) Software Market Size by Country
6.4.1 North America Social Customer Relationship Management (CRM) Software Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023)
6.4.3 North America Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Social Customer Relationship Management (CRM) Software Market Size (2018-2029)
7.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type
7.2.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023)
7.2.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029)
7.2.3 Europe Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
7.3 Europe Social Customer Relationship Management (CRM) Software Market Size by Application
7.3.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023)
7.3.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029)
7.3.3 Europe Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
7.4 Europe Social Customer Relationship Management (CRM) Software Market Size by Country
7.4.1 Europe Social Customer Relationship Management (CRM) Software Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023)
7.4.3 Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Social Customer Relationship Management (CRM) Software Market Size (2018-2029)
8.2 China Social Customer Relationship Management (CRM) Software Market Size by Type
8.2.1 China Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023)
8.2.2 China Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029)
8.2.3 China Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
8.3 China Social Customer Relationship Management (CRM) Software Market Size by Application
8.3.1 China Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023)
8.3.2 China Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029)
8.3.3 China Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
9 Asia (excluding China)
9.1 Asia Social Customer Relationship Management (CRM) Software Market Size (2018-2029)
9.2 Asia Social Customer Relationship Management (CRM) Software Market Size by Type
9.2.1 Asia Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023)
9.2.2 Asia Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029)
9.2.3 Asia Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
9.3 Asia Social Customer Relationship Management (CRM) Software Market Size by Application
9.3.1 Asia Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023)
9.3.2 Asia Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029)
9.3.3 Asia Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
9.4 Asia Social Customer Relationship Management (CRM) Software Market Size by Region
9.4.1 Asia Social Customer Relationship Management (CRM) Software Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Social Customer Relationship Management (CRM) Software Market Size by Region (2018-2023)
9.4.3 Asia Social Customer Relationship Management (CRM) Software Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Salesforce.com
11.1.1 Salesforce.com Company Details
11.1.2 Salesforce.com Business Overview
11.1.3 Salesforce.com Social Customer Relationship Management (CRM) Software Introduction
11.1.4 Salesforce.com Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.1.5 Salesforce.com Recent Developments
11.2 SAP AG
11.2.1 SAP AG Company Details
11.2.2 SAP AG Business Overview
11.2.3 SAP AG Social Customer Relationship Management (CRM) Software Introduction
11.2.4 SAP AG Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.2.5 SAP AG Recent Developments
11.3 Oracle
11.3.1 Oracle Company Details
11.3.2 Oracle Business Overview
11.3.3 Oracle Social Customer Relationship Management (CRM) Software Introduction
11.3.4 Oracle Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.3.5 Oracle Recent Developments
11.4 Microsoft Dynamics CRM
11.4.1 Microsoft Dynamics CRM Company Details
11.4.2 Microsoft Dynamics CRM Business Overview
11.4.3 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Introduction
11.4.4 Microsoft Dynamics CRM Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.4.5 Microsoft Dynamics CRM Recent Developments
11.5 Jive Software
11.5.1 Jive Software Company Details
11.5.2 Jive Software Business Overview
11.5.3 Jive Software Social Customer Relationship Management (CRM) Software Introduction
11.5.4 Jive Software Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.5.5 Jive Software Recent Developments
11.6 Lithium Technologies
11.6.1 Lithium Technologies Company Details
11.6.2 Lithium Technologies Business Overview
11.6.3 Lithium Technologies Social Customer Relationship Management (CRM) Software Introduction
11.6.4 Lithium Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.6.5 Lithium Technologies Recent Developments
11.7 Visible Technologies
11.7.1 Visible Technologies Company Details
11.7.2 Visible Technologies Business Overview
11.7.3 Visible Technologies Social Customer Relationship Management (CRM) Software Introduction
11.7.4 Visible Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.7.5 Visible Technologies Recent Developments
11.8 Artesian Solutions
11.8.1 Artesian Solutions Company Details
11.8.2 Artesian Solutions Business Overview
11.8.3 Artesian Solutions Social Customer Relationship Management (CRM) Software Introduction
11.8.4 Artesian Solutions Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.8.5 Artesian Solutions Recent Developments
11.9 Bazaarvoice
11.9.1 Bazaarvoice Company Details
11.9.2 Bazaarvoice Business Overview
11.9.3 Bazaarvoice Social Customer Relationship Management (CRM) Software Introduction
11.9.4 Bazaarvoice Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.9.5 Bazaarvoice Recent Developments
11.10 QuestBack
11.10.1 QuestBack Company Details
11.10.2 QuestBack Business Overview
11.10.3 QuestBack Social Customer Relationship Management (CRM) Software Introduction
11.10.4 QuestBack Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.10.5 QuestBack Recent Developments
11.11 Attensity Group
11.11.1 Attensity Group Company Details
11.11.2 Attensity Group Business Overview
11.11.3 Attensity Group Social Customer Relationship Management (CRM) Software Introduction
11.11.4 Attensity Group Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.11.5 Attensity Group Recent Developments
11.12 Leaf Group
11.12.1 Leaf Group Company Details
11.12.2 Leaf Group Business Overview
11.12.3 Leaf Group Social Customer Relationship Management (CRM) Software Introduction
11.12.4 Leaf Group Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.12.5 Leaf Group Recent Developments
11.13 Kana Software
11.13.1 Kana Software Company Details
11.13.2 Kana Software Business Overview
11.13.3 Kana Software Social Customer Relationship Management (CRM) Software Introduction
11.13.4 Kana Software Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023)
11.13.5 Kana Software Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premises
Table 4. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029
Table 5. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Social Customer Relationship Management (CRM) Software Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Social Customer Relationship Management (CRM) Software Market Share by Region (2018-2023)
Table 8. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Social Customer Relationship Management (CRM) Software Market Share by Region (2024-2029)
Table 10. Social Customer Relationship Management (CRM) Software Market Trends
Table 11. Social Customer Relationship Management (CRM) Software Market Drivers
Table 12. Social Customer Relationship Management (CRM) Software Market Challenges
Table 13. Social Customer Relationship Management (CRM) Software Market Restraints
Table 14. Global Social Customer Relationship Management (CRM) Software Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Social Customer Relationship Management (CRM) Software Revenue Share by Players (2018-2023)
Table 16. Global Top Social Customer Relationship Management (CRM) Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Relationship Management (CRM) Software as of 2022)
Table 17. Global Social Customer Relationship Management (CRM) Software Industry Ranking 2021 VS 2022 VS 2023
Table 18. Global 5 Largest Players Market Share by Social Customer Relationship Management (CRM) Software Revenue (CR5 and HHI) & (2018-2023)
Table 19. Global Key Players of Social Customer Relationship Management (CRM) Software, Headquarters and Area Served
Table 20. Global Key Players of Social Customer Relationship Management (CRM) Software, Product and Application
Table 21. Global Key Players of Social Customer Relationship Management (CRM) Software, Product and Application
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Type (2018-2023)
Table 25. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Type (2024-2029)
Table 27. Global Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Social Customer Relationship Management (CRM) Software Revenue Share by Application (2018-2023)
Table 29. Global Social Customer Relationship Management (CRM) Software Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Social Customer Relationship Management (CRM) Software Revenue Share by Application (2024-2029)
Table 31. North America Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 32. North America Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029) & (US$ Million)
Table 33. North America Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 34. North America Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029) & (US$ Million)
Table 35. North America Social Customer Relationship Management (CRM) Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 36. North America Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023) & (US$ Million)
Table 37. North America Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029) & (US$ Million)
Table 38. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 39. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029) & (US$ Million)
Table 40. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 41. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029) & (US$ Million)
Table 42. Europe Social Customer Relationship Management (CRM) Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 43. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023) & (US$ Million)
Table 44. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029) & (US$ Million)
Table 45. China Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 46. China Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029) & (US$ Million)
Table 47. China Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 48. China Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029) & (US$ Million)
Table 49. Asia Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 50. Asia Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029) & (US$ Million)
Table 51. Asia Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 52. Asia Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029) & (US$ Million)
Table 53. Asia Social Customer Relationship Management (CRM) Software Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 54. Asia Social Customer Relationship Management (CRM) Software Market Size by Region (2018-2023) & (US$ Million)
Table 55. Asia Social Customer Relationship Management (CRM) Software Market Size by Region (2024-2029) & (US$ Million)
Table 56. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2018-2023) & (US$ Million)
Table 57. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Type (2024-2029) & (US$ Million)
Table 58. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2018-2023) & (US$ Million)
Table 59. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Application (2024-2029) & (US$ Million)
Table 60. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 61. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2018-2023) & (US$ Million)
Table 62. Middle East, Africa, and Latin America Social Customer Relationship Management (CRM) Software Market Size by Country (2024-2029) & (US$ Million)
Table 63. Salesforce.com Company Details
Table 64. Salesforce.com Business Overview
Table 65. Salesforce.com Social Customer Relationship Management (CRM) Software Product
Table 66. Salesforce.com Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 67. Salesforce.com Recent Developments
Table 68. SAP AG Company Details
Table 69. SAP AG Business Overview
Table 70. SAP AG Social Customer Relationship Management (CRM) Software Product
Table 71. SAP AG Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 72. SAP AG Recent Developments
Table 73. Oracle Company Details
Table 74. Oracle Business Overview
Table 75. Oracle Social Customer Relationship Management (CRM) Software Product
Table 76. Oracle Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 77. Oracle Recent Developments
Table 78. Microsoft Dynamics CRM Company Details
Table 79. Microsoft Dynamics CRM Business Overview
Table 80. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product
Table 81. Microsoft Dynamics CRM Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 82. Microsoft Dynamics CRM Recent Developments
Table 83. Jive Software Company Details
Table 84. Jive Software Business Overview
Table 85. Jive Software Social Customer Relationship Management (CRM) Software Product
Table 86. Jive Software Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 87. Jive Software Recent Developments
Table 88. Lithium Technologies Company Details
Table 89. Lithium Technologies Business Overview
Table 90. Lithium Technologies Social Customer Relationship Management (CRM) Software Product
Table 91. Lithium Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 92. Lithium Technologies Recent Developments
Table 93. Visible Technologies Company Details
Table 94. Visible Technologies Business Overview
Table 95. Visible Technologies Social Customer Relationship Management (CRM) Software Product
Table 96. Visible Technologies Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 97. Visible Technologies Recent Developments
Table 98. Artesian Solutions Company Details
Table 99. Artesian Solutions Business Overview
Table 100. Artesian Solutions Social Customer Relationship Management (CRM) Software Product
Table 101. Artesian Solutions Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 102. Artesian Solutions Recent Developments
Table 103. Bazaarvoice Company Details
Table 104. Bazaarvoice Business Overview
Table 105. Bazaarvoice Social Customer Relationship Management (CRM) Software Product
Table 106. Bazaarvoice Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 107. Bazaarvoice Recent Developments
Table 108. QuestBack Company Details
Table 109. QuestBack Business Overview
Table 110. QuestBack Social Customer Relationship Management (CRM) Software Product
Table 111. QuestBack Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 112. QuestBack Recent Developments
Table 113. Attensity Group Company Details
Table 114. Attensity Group Business Overview
Table 115. Attensity Group Social Customer Relationship Management (CRM) Software Product
Table 116. Attensity Group Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 117. Attensity Group Recent Developments
Table 118. Leaf Group Company Details
Table 119. Leaf Group Business Overview
Table 120. Leaf Group Social Customer Relationship Management (CRM) Software Product
Table 121. Leaf Group Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 122. Leaf Group Recent Developments
Table 123. Kana Software Company Details
Table 124. Kana Software Business Overview
Table 125. Kana Software Social Customer Relationship Management (CRM) Software Product
Table 126. Kana Software Revenue in Social Customer Relationship Management (CRM) Software Business (2018-2023) & (US$ Million)
Table 127. Kana Software Recent Developments
Table 128. Research Programs/Design for This Report
Table 129. Key Data Information from Secondary Sources
Table 130. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)
Figure 2. Global Social Customer Relationship Management (CRM) Software Market Share by Type: 2022 VS 2029
Figure 3. Cloud-based Features
Figure 4. On-premises Features
Figure 5. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)
Figure 6. Global Social Customer Relationship Management (CRM) Software Market Share by Application: 2022 VS 2029
Figure 7. SMEs Case Studies
Figure 8. Large Enterprises Case Studies
Figure 9. Others Case Studies
Figure 10. Social Customer Relationship Management (CRM) Software Report Years Considered
Figure 11. Global Social Customer Relationship Management (CRM) Software Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 12. Global Social Customer Relationship Management (CRM) Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 13. Global Social Customer Relationship Management (CRM) Software Market Share by Region: 2022 VS 2029
Figure 14. Global Social Customer Relationship Management (CRM) Software Market Share by Players in 2022
Figure 15. Global Top Social Customer Relationship Management (CRM) Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Social Customer Relationship Management (CRM) Software as of 2022)
Figure 16. The Top 10 and 5 Players Market Share by Social Customer Relationship Management (CRM) Software Revenue in 2022
Figure 17. North America Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 18. North America Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
Figure 19. North America Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
Figure 20. North America Social Customer Relationship Management (CRM) Software Market Share by Country (2018-2029)
Figure 21. United States Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 22. Canada Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. Europe Social Customer Relationship Management (CRM) Software Market Size YoY (2018-2029) & (US$ Million)
Figure 24. Europe Social Customer Relationship Management (CRM) Software Market Share by Type (2018-2029)
Figure 25. Europe Social Customer Relationship Management (CRM) Software Market Share by Application (2018-2029)
Figure 26. Europe Social Customer Relationship Management (CRM) Software Market Share by Country (2018-2029)
Figure 27. Germany Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. France Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. U.K. Social Customer Relationship Management (CRM) Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 30. Italy Social Customer Relationship Management (CRM)
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