Global Service Level Management Software Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Service Level Management Software Revenue
1.4 Market Analysis by Type
1.4.1 Global Service Level Management Software Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Cloud-Based
1.4.3 On-Premise
1.5 Market by Application
1.5.1 Global Service Level Management Software Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises
1.5.3 Small and Medium-sized Enterprises (SMEs)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 Service Level Management Software Market Perspective (2015-2026)
2.2 Service Level Management Software Growth Trends by Regions
2.2.1 Service Level Management Software Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Service Level Management Software Historic Market Share by Regions (2015-2020)
2.2.3 Service Level Management Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 Service Level Management Software Market Growth Strategy
2.3.6 Primary Interviews with Key Service Level Management Software Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Service Level Management Software Players by Market Size
3.1.1 Global Top Service Level Management Software Players by Revenue (2015-2020)
3.1.2 Global Service Level Management Software Revenue Market Share by Players (2015-2020)
3.1.3 Global Service Level Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Service Level Management Software Market Concentration Ratio
3.2.1 Global Service Level Management Software Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Service Level Management Software Revenue in 2019
3.3 Service Level Management Software Key Players Head office and Area Served
3.4 Key Players Service Level Management Software Product Solution and Service
3.5 Date of Enter into Service Level Management Software Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global Service Level Management Software Historic Market Size by Type (2015-2020)
4.2 Global Service Level Management Software Forecasted Market Size by Type (2021-2026)
5 Service Level Management Software Breakdown Data by Application (2015-2026)
5.1 Global Service Level Management Software Market Size by Application (2015-2020)
5.2 Global Service Level Management Software Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Service Level Management Software Market Size (2015-2020)
6.2 Service Level Management Software Key Players in North America (2019-2020)
6.3 North America Service Level Management Software Market Size by Type (2015-2020)
6.4 North America Service Level Management Software Market Size by Application (2015-2020)
7 Europe
7.1 Europe Service Level Management Software Market Size (2015-2020)
7.2 Service Level Management Software Key Players in Europe (2019-2020)
7.3 Europe Service Level Management Software Market Size by Type (2015-2020)
7.4 Europe Service Level Management Software Market Size by Application (2015-2020)
8 China
8.1 China Service Level Management Software Market Size (2015-2020)
8.2 Service Level Management Software Key Players in China (2019-2020)
8.3 China Service Level Management Software Market Size by Type (2015-2020)
8.4 China Service Level Management Software Market Size by Application (2015-2020)
9 Japan
9.1 Japan Service Level Management Software Market Size (2015-2020)
9.2 Service Level Management Software Key Players in Japan (2019-2020)
9.3 Japan Service Level Management Software Market Size by Type (2015-2020)
9.4 Japan Service Level Management Software Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Service Level Management Software Market Size (2015-2020)
10.2 Service Level Management Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Service Level Management Software Market Size by Type (2015-2020)
10.4 Southeast Asia Service Level Management Software Market Size by Application (2015-2020)
11 India
11.1 India Service Level Management Software Market Size (2015-2020)
11.2 Service Level Management Software Key Players in India (2019-2020)
11.3 India Service Level Management Software Market Size by Type (2015-2020)
11.4 India Service Level Management Software Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Service Level Management Software Market Size (2015-2020)
12.2 Service Level Management Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Service Level Management Software Market Size by Type (2015-2020)
12.4 Central & South America Service Level Management Software Market Size by Application (2015-2020)
13Key Players Profiles
13.1 ServiceNow
13.1.1 ServiceNow Company Details
13.1.2 ServiceNow Business Overview and Its Total Revenue
13.1.3 ServiceNow Service Level Management Software Introduction
13.1.4 ServiceNow Revenue in Service Level Management Software Business (2015-2020))
13.1.5 ServiceNow Recent Development
13.2 Micro Focus
13.2.1 Micro Focus Company Details
13.2.2 Micro Focus Business Overview and Its Total Revenue
13.2.3 Micro Focus Service Level Management Software Introduction
13.2.4 Micro Focus Revenue in Service Level Management Software Business (2015-2020)
13.2.5 Micro Focus Recent Development
13.3 SysAid
13.3.1 SysAid Company Details
13.3.2 SysAid Business Overview and Its Total Revenue
13.3.3 SysAid Service Level Management Software Introduction
13.3.4 SysAid Revenue in Service Level Management Software Business (2015-2020)
13.3.5 SysAid Recent Development
13.4 Interlink Software
13.4.1 Interlink Software Company Details
13.4.2 Interlink Software Business Overview and Its Total Revenue
13.4.3 Interlink Software Service Level Management Software Introduction
13.4.4 Interlink Software Revenue in Service Level Management Software Business (2015-2020)
13.4.5 Interlink Software Recent Development
13.5 Alemba
13.5.1 Alemba Company Details
13.5.2 Alemba Business Overview and Its Total Revenue
13.5.3 Alemba Service Level Management Software Introduction
13.5.4 Alemba Revenue in Service Level Management Software Business (2015-2020)
13.5.5 Alemba Recent Development
13.6 Ivanti
13.6.1 Ivanti Company Details
13.6.2 Ivanti Business Overview and Its Total Revenue
13.6.3 Ivanti Service Level Management Software Introduction
13.6.4 Ivanti Revenue in Service Level Management Software Business (2015-2020)
13.6.5 Ivanti Recent Development
13.7 Marval
13.7.1 Marval Company Details
13.7.2 Marval Business Overview and Its Total Revenue
13.7.3 Marval Service Level Management Software Introduction
13.7.4 Marval Revenue in Service Level Management Software Business (2015-2020)
13.7.5 Marval Recent Development
13.8 PhaseWare
13.8.1 PhaseWare Company Details
13.8.2 PhaseWare Business Overview and Its Total Revenue
13.8.3 PhaseWare Service Level Management Software Introduction
13.8.4 PhaseWare Revenue in Service Level Management Software Business (2015-2020)
13.8.5 PhaseWare Recent Development
13.9 NetHelpDesk
13.9.1 NetHelpDesk Company Details
13.9.2 NetHelpDesk Business Overview and Its Total Revenue
13.9.3 NetHelpDesk Service Level Management Software Introduction
13.9.4 NetHelpDesk Revenue in Service Level Management Software Business (2015-2020)
13.9.5 NetHelpDesk Recent Development
13.10 SMART Service Desk
13.10.1 SMART Service Desk Company Details
13.10.2 SMART Service Desk Business Overview and Its Total Revenue
13.10.3 SMART Service Desk Service Level Management Software Introduction
13.10.4 SMART Service Desk Revenue in Service Level Management Software Business (2015-2020)
13.10.5 SMART Service Desk Recent Development
13.11 Autotask
10.11.1 Autotask Company Details
10.11.2 Autotask Business Overview and Its Total Revenue
10.11.3 Autotask Service Level Management Software Introduction
10.11.4 Autotask Revenue in Service Level Management Software Business (2015-2020)
10.11.5 Autotask Recent Development
13.12 bpm'online
10.12.1 bpm'online Company Details
10.12.2 bpm'online Business Overview and Its Total Revenue
10.12.3 bpm'online Service Level Management Software Introduction
10.12.4 bpm'online Revenue in Service Level Management Software Business (2015-2020)
10.12.5 bpm'online Recent Development
14Analyst's Viewpoints/Conclusions
15Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of TablesTable 1. Service Level Management Software Key Market Segments
Table 2. Key Players Covered: Ranking by Service Level Management Software Revenue
Table 3. Ranking of Global Top Service Level Management Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Service Level Management Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-Based
Table 6. Key Players of On-Premise
Table 7. Global Service Level Management Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Service Level Management Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Service Level Management Software Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Service Level Management Software Market Share by Regions (2015-2020)
Table 11. Global Service Level Management Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Service Level Management Software Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Service Level Management Software Market Growth Strategy
Table 17. Main Points Interviewed from Key Service Level Management Software Players
Table 18. Global Service Level Management Software Revenue by Players (2015-2020) (Million US$)
Table 19. Global Service Level Management Software Market Share by Players (2015-2020)
Table 20. Global Top Service Level Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Level Management Software as of 2019)
Table 21. Global Service Level Management Software by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Service Level Management Software Product Solution and Service
Table 24. Date of Enter into Service Level Management Software Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 27. Global Service Level Management Software Market Size Share by Type (2015-2020)
Table 28. Global Service Level Management Software Revenue Market Share by Type (2021-2026)
Table 29. Global Service Level Management Software Market Size Share by Application (2015-2020)
Table 30. Global Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 31. Global Service Level Management Software Market Size Share by Application (2021-2026)
Table 32. North America Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Service Level Management Software Market Share (2019-2020)
Table 34. North America Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 35. North America Service Level Management Software Market Share by Type (2015-2020)
Table 36. North America Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 37. North America Service Level Management Software Market Share by Application (2015-2020)
Table 38. Europe Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Service Level Management Software Market Share (2019-2020)
Table 40. Europe Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Service Level Management Software Market Share by Type (2015-2020)
Table 42. Europe Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Service Level Management Software Market Share by Application (2015-2020)
Table 44. China Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 45. China Key Players Service Level Management Software Market Share (2019-2020)
Table 46. China Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 47. China Service Level Management Software Market Share by Type (2015-2020)
Table 48. China Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 49. China Service Level Management Software Market Share by Application (2015-2020)
Table 50. Japan Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Service Level Management Software Market Share (2019-2020)
Table 52. Japan Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Service Level Management Software Market Share by Type (2015-2020)
Table 54. Japan Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Service Level Management Software Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Service Level Management Software Market Share (2019-2020)
Table 58. Southeast Asia Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Service Level Management Software Market Share by Type (2015-2020)
Table 60. Southeast Asia Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Service Level Management Software Market Share by Application (2015-2020)
Table 62. India Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 63. India Key Players Service Level Management Software Market Share (2019-2020)
Table 64. India Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 65. India Service Level Management Software Market Share by Type (2015-2020)
Table 66. India Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 67. India Service Level Management Software Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Service Level Management Software Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Service Level Management Software Market Share (2019-2020)
Table 70. Central & South America Service Level Management Software Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Service Level Management Software Market Share by Type (2015-2020)
Table 72. Central & South America Service Level Management Software Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Service Level Management Software Market Share by Application (2015-2020)
Table 74. ServiceNow Company Details
Table 75. ServiceNow Business Overview
Table 76. ServiceNow Product
Table 77. ServiceNow Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 78. ServiceNow Recent Development
Table 79. Micro Focus Company Details
Table 80. Micro Focus Business Overview
Table 81. Micro Focus Product
Table 82. Micro Focus Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 83. Micro Focus Recent Development
Table 84. SysAid Company Details
Table 85. SysAid Business Overview
Table 86. SysAid Product
Table 87. SysAid Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 88. SysAid Recent Development
Table 89. Interlink Software Company Details
Table 90. Interlink Software Business Overview
Table 91. Interlink Software Product
Table 92. Interlink Software Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 93. Interlink Software Recent Development
Table 94. Alemba Company Details
Table 95. Alemba Business Overview
Table 96. Alemba Product
Table 97. Alemba Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 98. Alemba Recent Development
Table 99. Ivanti Company Details
Table 100. Ivanti Business Overview
Table 101. Ivanti Product
Table 102. Ivanti Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 103. Ivanti Recent Development
Table 104. Marval Company Details
Table 105. Marval Business Overview
Table 106. Marval Product
Table 107. Marval Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 108. Marval Recent Development
Table 109. PhaseWare Business Overview
Table 110. PhaseWare Product
Table 111. PhaseWare Company Details
Table 112. PhaseWare Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 113. PhaseWare Recent Development
Table 114. NetHelpDesk Company Details
Table 115. NetHelpDesk Business Overview
Table 116. NetHelpDesk Product
Table 117. NetHelpDesk Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 118. NetHelpDesk Recent Development
Table 119. SMART Service Desk Company Details
Table 120. SMART Service Desk Business Overview
Table 121. SMART Service Desk Product
Table 122. SMART Service Desk Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 123. SMART Service Desk Recent Development
Table 124. Autotask Company Details
Table 125. Autotask Business Overview
Table 126. Autotask Product
Table 127. Autotask Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 128. Autotask Recent Development
Table 129. bpm'online Company Details
Table 130. bpm'online Business Overview
Table 131. bpm'online Product
Table 132. bpm'online Revenue in Service Level Management Software Business (2015-2020) (Million US$)
Table 133. bpm'online Recent Development
Table 134. Research Programs/Design for This Report
Table 135. Key Data Information from Secondary Sources
Table 136. Key Data Information from Primary Sources
List of FiguresFigure 1. Global Service Level Management Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-Based Features
Figure 3. On-Premise Features
Figure 4. Global Service Level Management Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises Case Studies
Figure 6. Small and Medium-sized Enterprises (SMEs) Case Studies
Figure 7. Service Level Management Software Report Years Considered
Figure 8. Global Service Level Management Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Service Level Management Software Market Share by Regions: 2020 VS 2026
Figure 10. Global Service Level Management Software Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Service Level Management Software Market Share by Players in 2019
Figure 13. Global Top Service Level Management Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Level Management Software as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Service Level Management Software Revenue in 2019
Figure 15. North America Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Service Level Management Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. ServiceNow Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. ServiceNow Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 24. Micro Focus Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Micro Focus Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 26. SysAid Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. SysAid Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 28. Interlink Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. Interlink Software Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 30. Alemba Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Alemba Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 32. Ivanti Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Ivanti Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 34. Marval Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Marval Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 36. PhaseWare Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. PhaseWare Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 38. NetHelpDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. NetHelpDesk Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 40. SMART Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. SMART Service Desk Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 42. Autotask Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Autotask Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 44. bpm'online Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. bpm'online Revenue Growth Rate in Service Level Management Software Business (2015-2020)
Figure 46. Bottom-up and Top-down Approaches for This Report
Figure 47. Data Triangulation
Figure 48. Key Executives Interviewed