Global ITSM Tools Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by ITSM Tools Revenue
1.4 Market Analysis by Type
1.4.1 Global ITSM Tools Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Basic(Under $19/Month)
1.4.3 Standard($19-99/Month)
1.4.4 Senior($99+/Month)
1.5 Market by Application
1.5.1 Global ITSM Tools Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises(1000+ Users)
1.5.3 Medium-Sized Enterprise(499-1000 Users)
1.5.4 Small Enterprises(1-499 Users)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 ITSM Tools Market Perspective (2015-2026)
2.2 ITSM Tools Growth Trends by Regions
2.2.1 ITSM Tools Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 ITSM Tools Historic Market Share by Regions (2015-2020)
2.2.3 ITSM Tools Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 ITSM Tools Market Growth Strategy
2.3.6 Primary Interviews with Key ITSM Tools Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top ITSM Tools Players by Market Size
3.1.1 Global Top ITSM Tools Players by Revenue (2015-2020)
3.1.2 Global ITSM Tools Revenue Market Share by Players (2015-2020)
3.1.3 Global ITSM Tools Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global ITSM Tools Market Concentration Ratio
3.2.1 Global ITSM Tools Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by ITSM Tools Revenue in 2019
3.3 ITSM Tools Key Players Head office and Area Served
3.4 Key Players ITSM Tools Product Solution and Service
3.5 Date of Enter into ITSM Tools Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global ITSM Tools Historic Market Size by Type (2015-2020)
4.2 Global ITSM Tools Forecasted Market Size by Type (2021-2026)
5 ITSM Tools Breakdown Data by Application (2015-2026)
5.1 Global ITSM Tools Market Size by Application (2015-2020)
5.2 Global ITSM Tools Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America ITSM Tools Market Size (2015-2020)
6.2 ITSM Tools Key Players in North America (2019-2020)
6.3 North America ITSM Tools Market Size by Type (2015-2020)
6.4 North America ITSM Tools Market Size by Application (2015-2020)
7 Europe
7.1 Europe ITSM Tools Market Size (2015-2020)
7.2 ITSM Tools Key Players in Europe (2019-2020)
7.3 Europe ITSM Tools Market Size by Type (2015-2020)
7.4 Europe ITSM Tools Market Size by Application (2015-2020)
8 China
8.1 China ITSM Tools Market Size (2015-2020)
8.2 ITSM Tools Key Players in China (2019-2020)
8.3 China ITSM Tools Market Size by Type (2015-2020)
8.4 China ITSM Tools Market Size by Application (2015-2020)
9 Japan
9.1 Japan ITSM Tools Market Size (2015-2020)
9.2 ITSM Tools Key Players in Japan (2019-2020)
9.3 Japan ITSM Tools Market Size by Type (2015-2020)
9.4 Japan ITSM Tools Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia ITSM Tools Market Size (2015-2020)
10.2 ITSM Tools Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia ITSM Tools Market Size by Type (2015-2020)
10.4 Southeast Asia ITSM Tools Market Size by Application (2015-2020)
11 India
11.1 India ITSM Tools Market Size (2015-2020)
11.2 ITSM Tools Key Players in India (2019-2020)
11.3 India ITSM Tools Market Size by Type (2015-2020)
11.4 India ITSM Tools Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America ITSM Tools Market Size (2015-2020)
12.2 ITSM Tools Key Players in Central & South America (2019-2020)
12.3 Central & South America ITSM Tools Market Size by Type (2015-2020)
12.4 Central & South America ITSM Tools Market Size by Application (2015-2020)
13Key Players Profiles
13.1 Freshworks
13.1.1 Freshworks Company Details
13.1.2 Freshworks Business Overview and Its Total Revenue
13.1.3 Freshworks ITSM Tools Introduction
13.1.4 Freshworks Revenue in ITSM Tools Business (2015-2020))
13.1.5 Freshworks Recent Development
13.2 Vision Helpdesk
13.2.1 Vision Helpdesk Company Details
13.2.2 Vision Helpdesk Business Overview and Its Total Revenue
13.2.3 Vision Helpdesk ITSM Tools Introduction
13.2.4 Vision Helpdesk Revenue in ITSM Tools Business (2015-2020)
13.2.5 Vision Helpdesk Recent Development
13.3 ManageEngine
13.3.1 ManageEngine Company Details
13.3.2 ManageEngine Business Overview and Its Total Revenue
13.3.3 ManageEngine ITSM Tools Introduction
13.3.4 ManageEngine Revenue in ITSM Tools Business (2015-2020)
13.3.5 ManageEngine Recent Development
13.4 SysAid Technologies
13.4.1 SysAid Technologies Company Details
13.4.2 SysAid Technologies Business Overview and Its Total Revenue
13.4.3 SysAid Technologies ITSM Tools Introduction
13.4.4 SysAid Technologies Revenue in ITSM Tools Business (2015-2020)
13.4.5 SysAid Technologies Recent Development
13.5 Wrike
13.5.1 Wrike Company Details
13.5.2 Wrike Business Overview and Its Total Revenue
13.5.3 Wrike ITSM Tools Introduction
13.5.4 Wrike Revenue in ITSM Tools Business (2015-2020)
13.5.5 Wrike Recent Development
13.6 OPGK RZESZOW
13.6.1 OPGK RZESZOW Company Details
13.6.2 OPGK RZESZOW Business Overview and Its Total Revenue
13.6.3 OPGK RZESZOW ITSM Tools Introduction
13.6.4 OPGK RZESZOW Revenue in ITSM Tools Business (2015-2020)
13.6.5 OPGK RZESZOW Recent Development
13.7 Harmony Business Systems
13.7.1 Harmony Business Systems Company Details
13.7.2 Harmony Business Systems Business Overview and Its Total Revenue
13.7.3 Harmony Business Systems ITSM Tools Introduction
13.7.4 Harmony Business Systems Revenue in ITSM Tools Business (2015-2020)
13.7.5 Harmony Business Systems Recent Development
13.8 Zendesk
13.8.1 Zendesk Company Details
13.8.2 Zendesk Business Overview and Its Total Revenue
13.8.3 Zendesk ITSM Tools Introduction
13.8.4 Zendesk Revenue in ITSM Tools Business (2015-2020)
13.8.5 Zendesk Recent Development
13.9 MHelpDesk
13.9.1 MHelpDesk Company Details
13.9.2 MHelpDesk Business Overview and Its Total Revenue
13.9.3 MHelpDesk ITSM Tools Introduction
13.9.4 MHelpDesk Revenue in ITSM Tools Business (2015-2020)
13.9.5 MHelpDesk Recent Development
13.10 SolarWinds
13.10.1 SolarWinds Company Details
13.10.2 SolarWinds Business Overview and Its Total Revenue
13.10.3 SolarWinds ITSM Tools Introduction
13.10.4 SolarWinds Revenue in ITSM Tools Business (2015-2020)
13.10.5 SolarWinds Recent Development
13.11 Spiceworks
10.11.1 Spiceworks Company Details
10.11.2 Spiceworks Business Overview and Its Total Revenue
10.11.3 Spiceworks ITSM Tools Introduction
10.11.4 Spiceworks Revenue in ITSM Tools Business (2015-2020)
10.11.5 Spiceworks Recent Development
13.12 Salesforce
10.12.1 Salesforce Company Details
10.12.2 Salesforce Business Overview and Its Total Revenue
10.12.3 Salesforce ITSM Tools Introduction
10.12.4 Salesforce Revenue in ITSM Tools Business (2015-2020)
10.12.5 Salesforce Recent Development
13.13 Atlassian
10.13.1 Atlassian Company Details
10.13.2 Atlassian Business Overview and Its Total Revenue
10.13.3 Atlassian ITSM Tools Introduction
10.13.4 Atlassian Revenue in ITSM Tools Business (2015-2020)
10.13.5 Atlassian Recent Development
13.14 ConnectWise
10.14.1 ConnectWise Company Details
10.14.2 ConnectWise Business Overview and Its Total Revenue
10.14.3 ConnectWise ITSM Tools Introduction
10.14.4 ConnectWise Revenue in ITSM Tools Business (2015-2020)
10.14.5 ConnectWise Recent Development
13.15 Kayako
10.15.1 Kayako Company Details
10.15.2 Kayako Business Overview and Its Total Revenue
10.15.3 Kayako ITSM Tools Introduction
10.15.4 Kayako Revenue in ITSM Tools Business (2015-2020)
10.15.5 Kayako Recent Development
13.16 Cherwell Software
10.16.1 Cherwell Software Company Details
10.16.2 Cherwell Software Business Overview and Its Total Revenue
10.16.3 Cherwell Software ITSM Tools Introduction
10.16.4 Cherwell Software Revenue in ITSM Tools Business (2015-2020)
10.16.5 Cherwell Software Recent Development
13.17 Accelo
10.17.1 Accelo Company Details
10.17.2 Accelo Business Overview and Its Total Revenue
10.17.3 Accelo ITSM Tools Introduction
10.17.4 Accelo Revenue in ITSM Tools Business (2015-2020)
10.17.5 Accelo Recent Development
13.18 Atera
10.18.1 Atera Company Details
10.18.2 Atera Business Overview and Its Total Revenue
10.18.3 Atera ITSM Tools Introduction
10.18.4 Atera Revenue in ITSM Tools Business (2015-2020)
10.18.5 Atera Recent Development
13.19 LogMeIn
10.19.1 LogMeIn Company Details
10.19.2 LogMeIn Business Overview and Its Total Revenue
10.19.3 LogMeIn ITSM Tools Introduction
10.19.4 LogMeIn Revenue in ITSM Tools Business (2015-2020)
10.19.5 LogMeIn Recent Development
13.20 BMC
10.20.1 BMC Company Details
10.20.2 BMC Business Overview and Its Total Revenue
10.20.3 BMC ITSM Tools Introduction
10.20.4 BMC Revenue in ITSM Tools Business (2015-2020)
10.20.5 BMC Recent Development
13.21 ITConcepts
10.21.1 ITConcepts Company Details
10.21.2 ITConcepts Business Overview and Its Total Revenue
10.21.3 ITConcepts ITSM Tools Introduction
10.21.4 ITConcepts Revenue in ITSM Tools Business (2015-2020)
10.21.5 ITConcepts Recent Development
14Analyst's Viewpoints/Conclusions
15Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of TablesTable 1. ITSM Tools Key Market Segments
Table 2. Key Players Covered: Ranking by ITSM Tools Revenue
Table 3. Ranking of Global Top ITSM Tools Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global ITSM Tools Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Basic(Under $19/Month)
Table 6. Key Players of Standard($19-99/Month)
Table 7. Key Players of Senior($99+/Month)
Table 8. Global ITSM Tools Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 9. Global ITSM Tools Market Size by Regions (US$ Million): 2020 VS 2026
Table 10. Global ITSM Tools Market Size by Regions (2015-2020) (US$ Million)
Table 11. Global ITSM Tools Market Share by Regions (2015-2020)
Table 12. Global ITSM Tools Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 13. Global ITSM Tools Market Share by Regions (2021-2026)
Table 14. Market Top Trends
Table 15. Key Drivers: Impact Analysis
Table 16. Key Challenges
Table 17. ITSM Tools Market Growth Strategy
Table 18. Main Points Interviewed from Key ITSM Tools Players
Table 19. Global ITSM Tools Revenue by Players (2015-2020) (Million US$)
Table 20. Global ITSM Tools Market Share by Players (2015-2020)
Table 21. Global Top ITSM Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in ITSM Tools as of 2019)
Table 22. Global ITSM Tools by Players Market Concentration Ratio (CR5 and HHI)
Table 23. Key Players Headquarters and Area Served
Table 24. Key Players ITSM Tools Product Solution and Service
Table 25. Date of Enter into ITSM Tools Market
Table 26. Mergers & Acquisitions, Expansion Plans
Table 27. Global ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 28. Global ITSM Tools Market Size Share by Type (2015-2020)
Table 29. Global ITSM Tools Revenue Market Share by Type (2021-2026)
Table 30. Global ITSM Tools Market Size Share by Application (2015-2020)
Table 31. Global ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 32. Global ITSM Tools Market Size Share by Application (2021-2026)
Table 33. North America Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 34. North America Key Players ITSM Tools Market Share (2019-2020)
Table 35. North America ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 36. North America ITSM Tools Market Share by Type (2015-2020)
Table 37. North America ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 38. North America ITSM Tools Market Share by Application (2015-2020)
Table 39. Europe Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 40. Europe Key Players ITSM Tools Market Share (2019-2020)
Table 41. Europe ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 42. Europe ITSM Tools Market Share by Type (2015-2020)
Table 43. Europe ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 44. Europe ITSM Tools Market Share by Application (2015-2020)
Table 45. China Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 46. China Key Players ITSM Tools Market Share (2019-2020)
Table 47. China ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 48. China ITSM Tools Market Share by Type (2015-2020)
Table 49. China ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 50. China ITSM Tools Market Share by Application (2015-2020)
Table 51. Japan Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 52. Japan Key Players ITSM Tools Market Share (2019-2020)
Table 53. Japan ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 54. Japan ITSM Tools Market Share by Type (2015-2020)
Table 55. Japan ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 56. Japan ITSM Tools Market Share by Application (2015-2020)
Table 57. Southeast Asia Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 58. Southeast Asia Key Players ITSM Tools Market Share (2019-2020)
Table 59. Southeast Asia ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 60. Southeast Asia ITSM Tools Market Share by Type (2015-2020)
Table 61. Southeast Asia ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 62. Southeast Asia ITSM Tools Market Share by Application (2015-2020)
Table 63. India Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 64. India Key Players ITSM Tools Market Share (2019-2020)
Table 65. India ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 66. India ITSM Tools Market Share by Type (2015-2020)
Table 67. India ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 68. India ITSM Tools Market Share by Application (2015-2020)
Table 69. Central & South America Key Players ITSM Tools Revenue (2019-2020) (Million US$)
Table 70. Central & South America Key Players ITSM Tools Market Share (2019-2020)
Table 71. Central & South America ITSM Tools Market Size by Type (2015-2020) (Million US$)
Table 72. Central & South America ITSM Tools Market Share by Type (2015-2020)
Table 73. Central & South America ITSM Tools Market Size by Application (2015-2020) (Million US$)
Table 74. Central & South America ITSM Tools Market Share by Application (2015-2020)
Table 75. Freshworks Company Details
Table 76. Freshworks Business Overview
Table 77. Freshworks Product
Table 78. Freshworks Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 79. Freshworks Recent Development
Table 80. Vision Helpdesk Company Details
Table 81. Vision Helpdesk Business Overview
Table 82. Vision Helpdesk Product
Table 83. Vision Helpdesk Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 84. Vision Helpdesk Recent Development
Table 85. ManageEngine Company Details
Table 86. ManageEngine Business Overview
Table 87. ManageEngine Product
Table 88. ManageEngine Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 89. ManageEngine Recent Development
Table 90. SysAid Technologies Company Details
Table 91. SysAid Technologies Business Overview
Table 92. SysAid Technologies Product
Table 93. SysAid Technologies Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 94. SysAid Technologies Recent Development
Table 95. Wrike Company Details
Table 96. Wrike Business Overview
Table 97. Wrike Product
Table 98. Wrike Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 99. Wrike Recent Development
Table 100. OPGK RZESZOW Company Details
Table 101. OPGK RZESZOW Business Overview
Table 102. OPGK RZESZOW Product
Table 103. OPGK RZESZOW Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 104. OPGK RZESZOW Recent Development
Table 105. Harmony Business Systems Company Details
Table 106. Harmony Business Systems Business Overview
Table 107. Harmony Business Systems Product
Table 108. Harmony Business Systems Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 109. Harmony Business Systems Recent Development
Table 110. Zendesk Business Overview
Table 111. Zendesk Product
Table 112. Zendesk Company Details
Table 113. Zendesk Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 114. Zendesk Recent Development
Table 115. MHelpDesk Company Details
Table 116. MHelpDesk Business Overview
Table 117. MHelpDesk Product
Table 118. MHelpDesk Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 119. MHelpDesk Recent Development
Table 120. SolarWinds Company Details
Table 121. SolarWinds Business Overview
Table 122. SolarWinds Product
Table 123. SolarWinds Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 124. SolarWinds Recent Development
Table 125. Spiceworks Company Details
Table 126. Spiceworks Business Overview
Table 127. Spiceworks Product
Table 128. Spiceworks Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 129. Spiceworks Recent Development
Table 130. Salesforce Company Details
Table 131. Salesforce Business Overview
Table 132. Salesforce Product
Table 133. Salesforce Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 134. Salesforce Recent Development
Table 135. Atlassian Company Details
Table 136. Atlassian Business Overview
Table 137. Atlassian Product
Table 138. Atlassian Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 139. Atlassian Recent Development
Table 140. ConnectWise Company Details
Table 141. ConnectWise Business Overview
Table 142. ConnectWise Product
Table 143. ConnectWise Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 144. ConnectWise Recent Development
Table 145. Kayako Company Details
Table 146. Kayako Business Overview
Table 147. Kayako Product
Table 148. Kayako Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 149. Kayako Recent Development
Table 150. Cherwell Software Company Details
Table 151. Cherwell Software Business Overview
Table 152. Cherwell Software Product
Table 153. Cherwell Software Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 154. Cherwell Software Recent Development
Table 155. Accelo Company Details
Table 156. Accelo Business Overview
Table 157. Accelo Product
Table 158. Accelo Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 159. Accelo Recent Development
Table 160. Atera Company Details
Table 161. Atera Business Overview
Table 162. Atera Product
Table 163. Atera Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 164. Atera Recent Development
Table 165. LogMeIn Company Details
Table 166. LogMeIn Business Overview
Table 167. LogMeIn Product
Table 168. LogMeIn Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 169. LogMeIn Recent Development
Table 170. BMC Company Details
Table 171. BMC Business Overview
Table 172. BMC Product
Table 173. BMC Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 174. BMC Recent Development
Table 175. ITConcepts Company Details
Table 176. ITConcepts Business Overview
Table 177. ITConcepts Product
Table 178. ITConcepts Revenue in ITSM Tools Business (2015-2020) (Million US$)
Table 179. ITConcepts Recent Development
Table 180. Research Programs/Design for This Report
Table 181. Key Data Information from Secondary Sources
Table 182. Key Data Information from Primary Sources
List of FiguresFigure 1. Global ITSM Tools Market Share by Type: 2020 VS 2026
Figure 2. Basic(Under $19/Month) Features
Figure 3. Standard($19-99/Month) Features
Figure 4. Senior($99+/Month) Features
Figure 5. Global ITSM Tools Market Share by Application: 2020 VS 2026
Figure 6. Large Enterprises(1000+ Users) Case Studies
Figure 7. Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure 8. Small Enterprises(1-499 Users) Case Studies
Figure 9. ITSM Tools Report Years Considered
Figure 10. Global ITSM Tools Market Size YoY Growth 2015-2026 (US$ Million)
Figure 11. Global ITSM Tools Market Share by Regions: 2020 VS 2026
Figure 12. Global ITSM Tools Market Share by Regions (2021-2026)
Figure 13. Porter's Five Forces Analysis
Figure 14. Global ITSM Tools Market Share by Players in 2019
Figure 15. Global Top ITSM Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in ITSM Tools as of 2019
Figure 16. The Top 10 and 5 Players Market Share by ITSM Tools Revenue in 2019
Figure 17. North America ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Europe ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. China ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Japan ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Southeast Asia ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. India ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Central & South America ITSM Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Freshworks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Freshworks Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 26. Vision Helpdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Vision Helpdesk Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 28. ManageEngine Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. ManageEngine Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 30. SysAid Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. SysAid Technologies Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 32. Wrike Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Wrike Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 34. OPGK RZESZOW Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. OPGK RZESZOW Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 36. Harmony Business Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. Harmony Business Systems Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 38. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Zendesk Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 40. MHelpDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. MHelpDesk Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 42. SolarWinds Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. SolarWinds Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 44. Spiceworks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Spiceworks Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 46. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Salesforce Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 48. Atlassian Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Atlassian Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 50. ConnectWise Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. ConnectWise Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 52. Kayako Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Kayako Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 54. Cherwell Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Cherwell Software Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 56. Accelo Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. Accelo Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 58. Atera Total Revenue (US$ Million): 2019 Compared with 2018
Figure 59. Atera Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 60. LogMeIn Total Revenue (US$ Million): 2019 Compared with 2018
Figure 61. LogMeIn Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 62. BMC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 63. BMC Revenue Growth Rate in ITSM Tools Business (2015-2020)
Figure 64. Bottom-up and Top-down Approaches for This Report
Figure 65. Data Triangulation
Figure 66. Key Executives Interviewed