Global Interactive Voice Response (IVR) Market Research Report 2022

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Date: 04-Jul-2022
No. of pages: 104
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Market Analysis and Insights: Global Interactive Voice Response (IVR) Market

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling, as IVR systems are more intelligent than many predictive dialer systems.

The global Interactive Voice Response (IVR) market size is projected to reach US$ 6124.6 million by 2028, from US$ 4355.8 million in 2021, at a CAGR of 4.9% during 2022-2028.

North America contributed significantly to the growth of the overall interactive voice response market in 2017. However, the IVR market in Asia Pacific (APAC) is expected to grow at the highest CAGR during the forecast period owing to the rising number of new small and medium enterprises (SMEs) and large enterprises in this region. The presence of a huge end-user base in advanced economies such as Japan and South Korea, and the growing demand for enhanced customer service and a higher level of customer interaction is also expected to fuel the growth of the IVR market in this region.

With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Interactive Voice Response (IVR) market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Interactive Voice Response (IVR) market in terms of revenue.

Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Interactive Voice Response (IVR) market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Interactive Voice Response (IVR) market.

Global Interactive Voice Response (IVR) Scope and Market Size

Interactive Voice Response (IVR) market is segmented by players, region (country), by Type and by Application. Players, stakeholders, and other participants in the global Interactive Voice Response (IVR) market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application for the period 2017-2028.

Segment by Type

- Speech Based

- Touch-tone Based

Segment by Application

- BFSI

- Travel and Hospitality

- Pharma and Healthcare

- Telecommunications

- Government and Public Sector

- Transportation and Logistics

- ITES

- Media, Retail, and E-commerce

- Education

By Region

- North America

- - United States

- - Canada

- Europe

- - Germany

- - France

- - UK

- - Italy

- - Russia

- - Nordic Countries

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia

- Latin America

- - Mexico

- - Brazil

- - Rest of Latin America

- Middle East & Africa

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of MEA

By Company

- inContact

- Nuance

- Genesys Telecommunication Laboratories

- 8x8

- AT&T

- Avaya

- Aspect Software Parent

- 24/7 Customer

- Verizon Communications

- Five9

- Cisco Systems

- Convergys

- West Corporation

- IVR Lab

- NewVoiceMedia

Global Interactive Voice Response (IVR) Market Research Report 2022

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Interactive Voice Response (IVR) Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Speech Based
1.2.3 Touch-tone Based
1.3 Market by Application
1.3.1 Global Interactive Voice Response (IVR) Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.3.8 ITES
1.3.9 Media, Retail, and E-commerce
1.3.10 Education
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Interactive Voice Response (IVR) Market Perspective (2017-2028)
2.2 Interactive Voice Response (IVR) Growth Trends by Region
2.2.1 Interactive Voice Response (IVR) Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Interactive Voice Response (IVR) Historic Market Size by Region (2017-2022)
2.2.3 Interactive Voice Response (IVR) Forecasted Market Size by Region (2023-2028)
2.3 Interactive Voice Response (IVR) Market Dynamics
2.3.1 Interactive Voice Response (IVR) Industry Trends
2.3.2 Interactive Voice Response (IVR) Market Drivers
2.3.3 Interactive Voice Response (IVR) Market Challenges
2.3.4 Interactive Voice Response (IVR) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Interactive Voice Response (IVR) Players by Revenue
3.1.1 Global Top Interactive Voice Response (IVR) Players by Revenue (2017-2022)
3.1.2 Global Interactive Voice Response (IVR) Revenue Market Share by Players (2017-2022)
3.2 Global Interactive Voice Response (IVR) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Interactive Voice Response (IVR) Revenue
3.4 Global Interactive Voice Response (IVR) Market Concentration Ratio
3.4.1 Global Interactive Voice Response (IVR) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response (IVR) Revenue in 2021
3.5 Interactive Voice Response (IVR) Key Players Head office and Area Served
3.6 Key Players Interactive Voice Response (IVR) Product Solution and Service
3.7 Date of Enter into Interactive Voice Response (IVR) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Interactive Voice Response (IVR) Breakdown Data by Type
4.1 Global Interactive Voice Response (IVR) Historic Market Size by Type (2017-2022)
4.2 Global Interactive Voice Response (IVR) Forecasted Market Size by Type (2023-2028)
5 Interactive Voice Response (IVR) Breakdown Data by Application
5.1 Global Interactive Voice Response (IVR) Historic Market Size by Application (2017-2022)
5.2 Global Interactive Voice Response (IVR) Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Interactive Voice Response (IVR) Market Size (2017-2028)
6.2 North America Interactive Voice Response (IVR) Market Size by Country (2017-2022)
6.3 North America Interactive Voice Response (IVR) Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Interactive Voice Response (IVR) Market Size (2017-2028)
7.2 Europe Interactive Voice Response (IVR) Market Size by Country (2017-2022)
7.3 Europe Interactive Voice Response (IVR) Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Interactive Voice Response (IVR) Market Size (2017-2028)
8.2 Asia-Pacific Interactive Voice Response (IVR) Market Size by Country (2017-2022)
8.3 Asia-Pacific Interactive Voice Response (IVR) Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Interactive Voice Response (IVR) Market Size (2017-2028)
9.2 Latin America Interactive Voice Response (IVR) Market Size by Country (2017-2022)
9.3 Latin America Interactive Voice Response (IVR) Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Interactive Voice Response (IVR) Market Size (2017-2028)
10.2 Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2017-2022)
10.3 Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 inContact
11.1.1 inContact Company Detail
11.1.2 inContact Business Overview
11.1.3 inContact Interactive Voice Response (IVR) Introduction
11.1.4 inContact Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.1.5 inContact Recent Development
11.2 Nuance
11.2.1 Nuance Company Detail
11.2.2 Nuance Business Overview
11.2.3 Nuance Interactive Voice Response (IVR) Introduction
11.2.4 Nuance Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.2.5 Nuance Recent Development
11.3 Genesys Telecommunication Laboratories
11.3.1 Genesys Telecommunication Laboratories Company Detail
11.3.2 Genesys Telecommunication Laboratories Business Overview
11.3.3 Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Introduction
11.3.4 Genesys Telecommunication Laboratories Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.3.5 Genesys Telecommunication Laboratories Recent Development
11.4 8x8
11.4.1 8x8 Company Detail
11.4.2 8x8 Business Overview
11.4.3 8x8 Interactive Voice Response (IVR) Introduction
11.4.4 8x8 Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.4.5 8x8 Recent Development
11.5 AT&T
11.5.1 AT&T Company Detail
11.5.2 AT&T Business Overview
11.5.3 AT&T Interactive Voice Response (IVR) Introduction
11.5.4 AT&T Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.5.5 AT&T Recent Development
11.6 Avaya
11.6.1 Avaya Company Detail
11.6.2 Avaya Business Overview
11.6.3 Avaya Interactive Voice Response (IVR) Introduction
11.6.4 Avaya Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.6.5 Avaya Recent Development
11.7 Aspect Software Parent
11.7.1 Aspect Software Parent Company Detail
11.7.2 Aspect Software Parent Business Overview
11.7.3 Aspect Software Parent Interactive Voice Response (IVR) Introduction
11.7.4 Aspect Software Parent Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.7.5 Aspect Software Parent Recent Development
11.8 24/7 Customer
11.8.1 24/7 Customer Company Detail
11.8.2 24/7 Customer Business Overview
11.8.3 24/7 Customer Interactive Voice Response (IVR) Introduction
11.8.4 24/7 Customer Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.8.5 24/7 Customer Recent Development
11.9 Verizon Communications
11.9.1 Verizon Communications Company Detail
11.9.2 Verizon Communications Business Overview
11.9.3 Verizon Communications Interactive Voice Response (IVR) Introduction
11.9.4 Verizon Communications Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.9.5 Verizon Communications Recent Development
11.10 Five9
11.10.1 Five9 Company Detail
11.10.2 Five9 Business Overview
11.10.3 Five9 Interactive Voice Response (IVR) Introduction
11.10.4 Five9 Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.10.5 Five9 Recent Development
11.11 Cisco Systems
11.11.1 Cisco Systems Company Detail
11.11.2 Cisco Systems Business Overview
11.11.3 Cisco Systems Interactive Voice Response (IVR) Introduction
11.11.4 Cisco Systems Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.11.5 Cisco Systems Recent Development
11.12 Convergys
11.12.1 Convergys Company Detail
11.12.2 Convergys Business Overview
11.12.3 Convergys Interactive Voice Response (IVR) Introduction
11.12.4 Convergys Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.12.5 Convergys Recent Development
11.13 West Corporation
11.13.1 West Corporation Company Detail
11.13.2 West Corporation Business Overview
11.13.3 West Corporation Interactive Voice Response (IVR) Introduction
11.13.4 West Corporation Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.13.5 West Corporation Recent Development
11.14 IVR Lab
11.14.1 IVR Lab Company Detail
11.14.2 IVR Lab Business Overview
11.14.3 IVR Lab Interactive Voice Response (IVR) Introduction
11.14.4 IVR Lab Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.14.5 IVR Lab Recent Development
11.15 NewVoiceMedia
11.15.1 NewVoiceMedia Company Detail
11.15.2 NewVoiceMedia Business Overview
11.15.3 NewVoiceMedia Interactive Voice Response (IVR) Introduction
11.15.4 NewVoiceMedia Revenue in Interactive Voice Response (IVR) Business (2017-2022)
11.15.5 NewVoiceMedia Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Interactive Voice Response (IVR) Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of Speech Based
Table 3. Key Players of Touch-tone Based
Table 4. Global Interactive Voice Response (IVR) Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Interactive Voice Response (IVR) Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Interactive Voice Response (IVR) Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Interactive Voice Response (IVR) Market Share by Region (2017-2022)
Table 8. Global Interactive Voice Response (IVR) Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Interactive Voice Response (IVR) Market Share by Region (2023-2028)
Table 10. Interactive Voice Response (IVR) Market Trends
Table 11. Interactive Voice Response (IVR) Market Drivers
Table 12. Interactive Voice Response (IVR) Market Challenges
Table 13. Interactive Voice Response (IVR) Market Restraints
Table 14. Global Interactive Voice Response (IVR) Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Interactive Voice Response (IVR) Market Share by Players (2017-2022)
Table 16. Global Top Interactive Voice Response (IVR) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response (IVR) as of 2021)
Table 17. Ranking of Global Top Interactive Voice Response (IVR) Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Interactive Voice Response (IVR) Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Interactive Voice Response (IVR) Product Solution and Service
Table 21. Date of Enter into Interactive Voice Response (IVR) Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Interactive Voice Response (IVR) Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2017-2022)
Table 25. Global Interactive Voice Response (IVR) Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2023-2028)
Table 27. Global Interactive Voice Response (IVR) Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Interactive Voice Response (IVR) Revenue Market Share by Application (2017-2022)
Table 29. Global Interactive Voice Response (IVR) Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Interactive Voice Response (IVR) Revenue Market Share by Application (2023-2028)
Table 31. North America Interactive Voice Response (IVR) Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Interactive Voice Response (IVR) Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Interactive Voice Response (IVR) Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Interactive Voice Response (IVR) Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Interactive Voice Response (IVR) Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Interactive Voice Response (IVR) Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2023-2028) & (US$ Million)
Table 41. inContact Company Detail
Table 42. inContact Business Overview
Table 43. inContact Interactive Voice Response (IVR) Product
Table 44. inContact Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 45. inContact Recent Development
Table 46. Nuance Company Detail
Table 47. Nuance Business Overview
Table 48. Nuance Interactive Voice Response (IVR) Product
Table 49. Nuance Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 50. Nuance Recent Development
Table 51. Genesys Telecommunication Laboratories Company Detail
Table 52. Genesys Telecommunication Laboratories Business Overview
Table 53. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Product
Table 54. Genesys Telecommunication Laboratories Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 55. Genesys Telecommunication Laboratories Recent Development
Table 56. 8x8 Company Detail
Table 57. 8x8 Business Overview
Table 58. 8x8 Interactive Voice Response (IVR) Product
Table 59. 8x8 Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 60. 8x8 Recent Development
Table 61. AT&T Company Detail
Table 62. AT&T Business Overview
Table 63. AT&T Interactive Voice Response (IVR) Product
Table 64. AT&T Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 65. AT&T Recent Development
Table 66. Avaya Company Detail
Table 67. Avaya Business Overview
Table 68. Avaya Interactive Voice Response (IVR) Product
Table 69. Avaya Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 70. Avaya Recent Development
Table 71. Aspect Software Parent Company Detail
Table 72. Aspect Software Parent Business Overview
Table 73. Aspect Software Parent Interactive Voice Response (IVR) Product
Table 74. Aspect Software Parent Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 75. Aspect Software Parent Recent Development
Table 76. 24/7 Customer Company Detail
Table 77. 24/7 Customer Business Overview
Table 78. 24/7 Customer Interactive Voice Response (IVR) Product
Table 79. 24/7 Customer Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 80. 24/7 Customer Recent Development
Table 81. Verizon Communications Company Detail
Table 82. Verizon Communications Business Overview
Table 83. Verizon Communications Interactive Voice Response (IVR) Product
Table 84. Verizon Communications Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 85. Verizon Communications Recent Development
Table 86. Five9 Company Detail
Table 87. Five9 Business Overview
Table 88. Five9 Interactive Voice Response (IVR) Product
Table 89. Five9 Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 90. Five9 Recent Development
Table 91. Cisco Systems Company Detail
Table 92. Cisco Systems Business Overview
Table 93. Cisco Systems Interactive Voice Response (IVR)Product
Table 94. Cisco Systems Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 95. Cisco Systems Recent Development
Table 96. Convergys Company Detail
Table 97. Convergys Business Overview
Table 98. Convergys Interactive Voice Response (IVR)Product
Table 99. Convergys Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 100. Convergys Recent Development
Table 101. West Corporation Company Detail
Table 102. West Corporation Business Overview
Table 103. West Corporation Interactive Voice Response (IVR)Product
Table 104. West Corporation Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 105. West Corporation Recent Development
Table 106. IVR Lab Company Detail
Table 107. IVR Lab Business Overview
Table 108. IVR Lab Interactive Voice Response (IVR)Product
Table 109. IVR Lab Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 110. IVR Lab Recent Development
Table 111. NewVoiceMedia Company Detail
Table 112. NewVoiceMedia Business Overview
Table 113. NewVoiceMedia Interactive Voice Response (IVR)Product
Table 114. NewVoiceMedia Revenue in Interactive Voice Response (IVR) Business (2017-2022) & (US$ Million)
Table 115. NewVoiceMedia Recent Development
Table 116. Research Programs/Design for This Report
Table 117. Key Data Information from Secondary Sources
Table 118. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Interactive Voice Response (IVR) Market Share by Type: 2021 VS 2028
Figure 2. Speech Based Features
Figure 3. Touch-tone Based Features
Figure 4. Global Interactive Voice Response (IVR) Market Share by Application in 2021 & 2028
Figure 5. BFSI Case Studies
Figure 6. Travel and Hospitality Case Studies
Figure 7. Pharma and Healthcare Case Studies
Figure 8. Telecommunications Case Studies
Figure 9. Government and Public Sector Case Studies
Figure 10. Transportation and Logistics Case Studies
Figure 11. ITES Case Studies
Figure 12. Media, Retail, and E-commerce Case Studies
Figure 13. Education Case Studies
Figure 14. Interactive Voice Response (IVR) Report Years Considered
Figure 15. Global Interactive Voice Response (IVR) Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 16. Global Interactive Voice Response (IVR) Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 17. Global Interactive Voice Response (IVR) Market Share by Region: 2021 VS 2028
Figure 18. Global Interactive Voice Response (IVR) Market Share by Players in 2021
Figure 19. Global Top Interactive Voice Response (IVR) Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response (IVR) as of 2021)
Figure 20. The Top 10 and 5 Players Market Share by Interactive Voice Response (IVR) Revenue in 2021
Figure 21. North America Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. North America Interactive Voice Response (IVR) Market Share by Country (2017-2028)
Figure 23. United States Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Canada Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Europe Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Europe Interactive Voice Response (IVR) Market Share by Country (2017-2028)
Figure 27. Germany Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 28. France Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. U.K. Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. Italy Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Russia Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. Nordic Countries Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Asia-Pacific Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Asia-Pacific Interactive Voice Response (IVR) Market Share by Region (2017-2028)
Figure 35. China Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 36. Japan Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. South Korea Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Southeast Asia Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. India Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 40. Australia Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Latin America Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. Latin America Interactive Voice Response (IVR) Market Share by Country (2017-2028)
Figure 43. Mexico Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 44. Brazil Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 45. Middle East & Africa Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 46. Middle East & Africa Interactive Voice Response (IVR) Market Share by Country (2017-2028)
Figure 47. Turkey Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 48. Saudi Arabia Interactive Voice Response (IVR) Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 49. inContact Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 50. Nuance Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 51. Genesys Telecommunication Laboratories Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 52. 8x8 Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 53. AT&T Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 54. Avaya Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 55. Aspect Software Parent Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 56. 24/7 Customer Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 57. Verizon Communications Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 58. Five9 Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 59. Cisco Systems Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 60. Convergys Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 61. West Corporation Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 62. IVR Lab Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 63. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response (IVR) Business (2017-2022)
Figure 64. Bottom-up and Top-down Approaches for This Report
Figure 65. Data Triangulation
Figure 66. Key Executives Interviewed
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  • Global Interactive Voice Response Market Research Report 2022 - Market Size, Current Insights and Development Trends
    Published: 06-Oct-2022        Price: US 3450 Onwards        Pages: 116
    The report focuses on the Interactive Voice Response market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19. Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market......
  • Global Interactive Voice Response Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
    Published: 20-Sep-2022        Price: US 5600 Onwards        Pages: 108
    Report Scope This latest report researches the industry structure, revenue and gross margin. Major players' headquarters, market shares, industry ranking and profiles are presented. The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Interactive Voice Response companies, distributors, end users, industry associations, governments' industry bureaus, industry publications, industr......
  • Global IVR System Industry Research Report, Growth Trends and Competitive Analysis 2022-2028
    Published: 13-Sep-2022        Price: US 5600 Onwards        Pages: 110
    Report Scope This latest report researches the industry structure, revenue and gross margin. Major players' headquarters, market shares, industry ranking and profiles are presented. The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the IVR System companies, distributors, end users, industry associations, governments' industry bureaus, industry publications, industry experts, third......
  • IVR System Global Market Insights 2022, Analysis and Forecast to 2027, by Manufacturers, Regions, Technology, Application, Product Type
    Published: 11-Sep-2022        Price: US 3500 Onwards        Pages: 92
    This report describes the global market size of IVR System from 2017 to 2021 and its CAGR from 2017 to 2021, and also forecasts its market size to the end of 2027 and its CAGR from 2022 to 2027. For geography segment, regional supply, demand, major players, price is presented from 2017 to 2027. This report cover following regions: North America South America Asia & Pacific Europe MEA The key countries for each regions are also included such......
  • Global Interactive Voice Response Market 2022 by Company, Regions, Type and Application, Forecast to 2028
    Published: 27-Jul-2022        Price: US 3480 Onwards        Pages: 103
    The Interactive Voice Response market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations. According to our (Glob......
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