Global Help Desk & Ticketing Software Market Size, Status and Forecast 2020-2026

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Date: 29-Jan-2020
No. of pages: 128
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This report focuses on the global Help Desk & Ticketing Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Help Desk & Ticketing Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

- Vision Helpdesk

- Genesys PureCloud

- Canfigure

- LiveChat

- Wrike

- Bitrix24

- LiveAgent

- HelpDesk

- Mint Service Desk

- HarmonyPSA

- Agile CRM

- Teamwork Desk

- Zendesk

- TeamSupport

- Qualtrics

- Nextiva

- Help Scout

Market segment by Type, the product can be split into

- Cloud-Based

- On-Premises

Market segment by Application, split into

- Large Enterprises(1000+ Users)

- Medium-Sized Enterprise(499-1000 Users)

- Small Enterprises(1-499 Users)

Market segment by Regions/Countries, this report covers

- North America

- Europe

- China

- Japan

- Southeast Asia

- India

- Central & South America

The study objectives of this report are:

- To analyze global Help Desk & Ticketing Software status, future forecast, growth opportunity, key market and key players.

- To present the Help Desk & Ticketing Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

To strategically profile the key players and comprehensively analyze their development plan and strategies.

- To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Help Desk & Ticketing Software are as follows:

History Year: 2015-2019

Base Year: 2019

Estimated Year: 2020

Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Global Help Desk & Ticketing Software Market Size, Status and Forecast 2020-2026

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Help Desk & Ticketing Software Revenue
1.4 Market Analysis by Type
1.4.1 Global Help Desk & Ticketing Software Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Cloud-Based
1.4.3 On-Premises
1.5 Market by Application
1.5.1 Global Help Desk & Ticketing Software Market Share by Application: 2020 VS 2026
1.5.2 Large Enterprises(1000+ Users)
1.5.3 Medium-Sized Enterprise(499-1000 Users)
1.5.4 Small Enterprises(1-499 Users)
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 Help Desk & Ticketing Software Market Perspective (2015-2026)
2.2 Help Desk & Ticketing Software Growth Trends by Regions
2.2.1 Help Desk & Ticketing Software Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Help Desk & Ticketing Software Historic Market Share by Regions (2015-2020)
2.2.3 Help Desk & Ticketing Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 Help Desk & Ticketing Software Market Growth Strategy
2.3.6 Primary Interviews with Key Help Desk & Ticketing Software Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Help Desk & Ticketing Software Players by Market Size
3.1.1 Global Top Help Desk & Ticketing Software Players by Revenue (2015-2020)
3.1.2 Global Help Desk & Ticketing Software Revenue Market Share by Players (2015-2020)
3.1.3 Global Help Desk & Ticketing Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Help Desk & Ticketing Software Market Concentration Ratio
3.2.1 Global Help Desk & Ticketing Software Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Help Desk & Ticketing Software Revenue in 2019
3.3 Help Desk & Ticketing Software Key Players Head office and Area Served
3.4 Key Players Help Desk & Ticketing Software Product Solution and Service
3.5 Date of Enter into Help Desk & Ticketing Software Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global Help Desk & Ticketing Software Historic Market Size by Type (2015-2020)
4.2 Global Help Desk & Ticketing Software Forecasted Market Size by Type (2021-2026)
5 Help Desk & Ticketing Software Breakdown Data by Application (2015-2026)
5.1 Global Help Desk & Ticketing Software Market Size by Application (2015-2020)
5.2 Global Help Desk & Ticketing Software Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Help Desk & Ticketing Software Market Size (2015-2020)
6.2 Help Desk & Ticketing Software Key Players in North America (2019-2020)
6.3 North America Help Desk & Ticketing Software Market Size by Type (2015-2020)
6.4 North America Help Desk & Ticketing Software Market Size by Application (2015-2020)
7 Europe
7.1 Europe Help Desk & Ticketing Software Market Size (2015-2020)
7.2 Help Desk & Ticketing Software Key Players in Europe (2019-2020)
7.3 Europe Help Desk & Ticketing Software Market Size by Type (2015-2020)
7.4 Europe Help Desk & Ticketing Software Market Size by Application (2015-2020)
8 China
8.1 China Help Desk & Ticketing Software Market Size (2015-2020)
8.2 Help Desk & Ticketing Software Key Players in China (2019-2020)
8.3 China Help Desk & Ticketing Software Market Size by Type (2015-2020)
8.4 China Help Desk & Ticketing Software Market Size by Application (2015-2020)
9 Japan
9.1 Japan Help Desk & Ticketing Software Market Size (2015-2020)
9.2 Help Desk & Ticketing Software Key Players in Japan (2019-2020)
9.3 Japan Help Desk & Ticketing Software Market Size by Type (2015-2020)
9.4 Japan Help Desk & Ticketing Software Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Help Desk & Ticketing Software Market Size (2015-2020)
10.2 Help Desk & Ticketing Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Help Desk & Ticketing Software Market Size by Type (2015-2020)
10.4 Southeast Asia Help Desk & Ticketing Software Market Size by Application (2015-2020)
11 India
11.1 India Help Desk & Ticketing Software Market Size (2015-2020)
11.2 Help Desk & Ticketing Software Key Players in India (2019-2020)
11.3 India Help Desk & Ticketing Software Market Size by Type (2015-2020)
11.4 India Help Desk & Ticketing Software Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Help Desk & Ticketing Software Market Size (2015-2020)
12.2 Help Desk & Ticketing Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Help Desk & Ticketing Software Market Size by Type (2015-2020)
12.4 Central & South America Help Desk & Ticketing Software Market Size by Application (2015-2020)
13Key Players Profiles
13.1 Vision Helpdesk
13.1.1 Vision Helpdesk Company Details
13.1.2 Vision Helpdesk Business Overview and Its Total Revenue
13.1.3 Vision Helpdesk Help Desk & Ticketing Software Introduction
13.1.4 Vision Helpdesk Revenue in Help Desk & Ticketing Software Business (2015-2020))
13.1.5 Vision Helpdesk Recent Development
13.2 Genesys PureCloud
13.2.1 Genesys PureCloud Company Details
13.2.2 Genesys PureCloud Business Overview and Its Total Revenue
13.2.3 Genesys PureCloud Help Desk & Ticketing Software Introduction
13.2.4 Genesys PureCloud Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.2.5 Genesys PureCloud Recent Development
13.3 Canfigure
13.3.1 Canfigure Company Details
13.3.2 Canfigure Business Overview and Its Total Revenue
13.3.3 Canfigure Help Desk & Ticketing Software Introduction
13.3.4 Canfigure Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.3.5 Canfigure Recent Development
13.4 LiveChat
13.4.1 LiveChat Company Details
13.4.2 LiveChat Business Overview and Its Total Revenue
13.4.3 LiveChat Help Desk & Ticketing Software Introduction
13.4.4 LiveChat Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.4.5 LiveChat Recent Development
13.5 Wrike
13.5.1 Wrike Company Details
13.5.2 Wrike Business Overview and Its Total Revenue
13.5.3 Wrike Help Desk & Ticketing Software Introduction
13.5.4 Wrike Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.5.5 Wrike Recent Development
13.6 Bitrix24
13.6.1 Bitrix24 Company Details
13.6.2 Bitrix24 Business Overview and Its Total Revenue
13.6.3 Bitrix24 Help Desk & Ticketing Software Introduction
13.6.4 Bitrix24 Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.6.5 Bitrix24 Recent Development
13.7 LiveAgent
13.7.1 LiveAgent Company Details
13.7.2 LiveAgent Business Overview and Its Total Revenue
13.7.3 LiveAgent Help Desk & Ticketing Software Introduction
13.7.4 LiveAgent Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.7.5 LiveAgent Recent Development
13.8 HelpDesk
13.8.1 HelpDesk Company Details
13.8.2 HelpDesk Business Overview and Its Total Revenue
13.8.3 HelpDesk Help Desk & Ticketing Software Introduction
13.8.4 HelpDesk Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.8.5 HelpDesk Recent Development
13.9 Mint Service Desk
13.9.1 Mint Service Desk Company Details
13.9.2 Mint Service Desk Business Overview and Its Total Revenue
13.9.3 Mint Service Desk Help Desk & Ticketing Software Introduction
13.9.4 Mint Service Desk Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.9.5 Mint Service Desk Recent Development
13.10 HarmonyPSA
13.10.1 HarmonyPSA Company Details
13.10.2 HarmonyPSA Business Overview and Its Total Revenue
13.10.3 HarmonyPSA Help Desk & Ticketing Software Introduction
13.10.4 HarmonyPSA Revenue in Help Desk & Ticketing Software Business (2015-2020)
13.10.5 HarmonyPSA Recent Development
13.11 Agile CRM
10.11.1 Agile CRM Company Details
10.11.2 Agile CRM Business Overview and Its Total Revenue
10.11.3 Agile CRM Help Desk & Ticketing Software Introduction
10.11.4 Agile CRM Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.11.5 Agile CRM Recent Development
13.12 Teamwork Desk
10.12.1 Teamwork Desk Company Details
10.12.2 Teamwork Desk Business Overview and Its Total Revenue
10.12.3 Teamwork Desk Help Desk & Ticketing Software Introduction
10.12.4 Teamwork Desk Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.12.5 Teamwork Desk Recent Development
13.13 Zendesk
10.13.1 Zendesk Company Details
10.13.2 Zendesk Business Overview and Its Total Revenue
10.13.3 Zendesk Help Desk & Ticketing Software Introduction
10.13.4 Zendesk Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.13.5 Zendesk Recent Development
13.14 TeamSupport
10.14.1 TeamSupport Company Details
10.14.2 TeamSupport Business Overview and Its Total Revenue
10.14.3 TeamSupport Help Desk & Ticketing Software Introduction
10.14.4 TeamSupport Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.14.5 TeamSupport Recent Development
13.15 Qualtrics
10.15.1 Qualtrics Company Details
10.15.2 Qualtrics Business Overview and Its Total Revenue
10.15.3 Qualtrics Help Desk & Ticketing Software Introduction
10.15.4 Qualtrics Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.15.5 Qualtrics Recent Development
13.16 Nextiva
10.16.1 Nextiva Company Details
10.16.2 Nextiva Business Overview and Its Total Revenue
10.16.3 Nextiva Help Desk & Ticketing Software Introduction
10.16.4 Nextiva Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.16.5 Nextiva Recent Development
13.17 Help Scout
10.17.1 Help Scout Company Details
10.17.2 Help Scout Business Overview and Its Total Revenue
10.17.3 Help Scout Help Desk & Ticketing Software Introduction
10.17.4 Help Scout Revenue in Help Desk & Ticketing Software Business (2015-2020)
10.17.5 Help Scout Recent Development
14Analyst's Viewpoints/Conclusions
15Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Tables
Table 1. Help Desk & Ticketing Software Key Market Segments
Table 2. Key Players Covered: Ranking by Help Desk & Ticketing Software Revenue
Table 3. Ranking of Global Top Help Desk & Ticketing Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Help Desk & Ticketing Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-Based
Table 6. Key Players of On-Premises
Table 7. Global Help Desk & Ticketing Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Help Desk & Ticketing Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Help Desk & Ticketing Software Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Help Desk & Ticketing Software Market Share by Regions (2015-2020)
Table 11. Global Help Desk & Ticketing Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Help Desk & Ticketing Software Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Help Desk & Ticketing Software Market Growth Strategy
Table 17. Main Points Interviewed from Key Help Desk & Ticketing Software Players
Table 18. Global Help Desk & Ticketing Software Revenue by Players (2015-2020) (Million US$)
Table 19. Global Help Desk & Ticketing Software Market Share by Players (2015-2020)
Table 20. Global Top Help Desk & Ticketing Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk & Ticketing Software as of 2019)
Table 21. Global Help Desk & Ticketing Software by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Help Desk & Ticketing Software Product Solution and Service
Table 24. Date of Enter into Help Desk & Ticketing Software Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 27. Global Help Desk & Ticketing Software Market Size Share by Type (2015-2020)
Table 28. Global Help Desk & Ticketing Software Revenue Market Share by Type (2021-2026)
Table 29. Global Help Desk & Ticketing Software Market Size Share by Application (2015-2020)
Table 30. Global Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 31. Global Help Desk & Ticketing Software Market Size Share by Application (2021-2026)
Table 32. North America Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 34. North America Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 35. North America Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 36. North America Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 37. North America Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 38. Europe Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 40. Europe Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 42. Europe Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 44. China Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 45. China Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 46. China Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 47. China Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 48. China Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 49. China Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 50. Japan Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 52. Japan Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 54. Japan Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 58. Southeast Asia Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 60. Southeast Asia Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 62. India Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 63. India Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 64. India Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 65. India Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 66. India Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 67. India Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Help Desk & Ticketing Software Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Help Desk & Ticketing Software Market Share (2019-2020)
Table 70. Central & South America Help Desk & Ticketing Software Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Help Desk & Ticketing Software Market Share by Type (2015-2020)
Table 72. Central & South America Help Desk & Ticketing Software Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Help Desk & Ticketing Software Market Share by Application (2015-2020)
Table 74. Vision Helpdesk Company Details
Table 75. Vision Helpdesk Business Overview
Table 76. Vision Helpdesk Product
Table 77. Vision Helpdesk Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 78. Vision Helpdesk Recent Development
Table 79. Genesys PureCloud Company Details
Table 80. Genesys PureCloud Business Overview
Table 81. Genesys PureCloud Product
Table 82. Genesys PureCloud Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 83. Genesys PureCloud Recent Development
Table 84. Canfigure Company Details
Table 85. Canfigure Business Overview
Table 86. Canfigure Product
Table 87. Canfigure Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 88. Canfigure Recent Development
Table 89. LiveChat Company Details
Table 90. LiveChat Business Overview
Table 91. LiveChat Product
Table 92. LiveChat Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 93. LiveChat Recent Development
Table 94. Wrike Company Details
Table 95. Wrike Business Overview
Table 96. Wrike Product
Table 97. Wrike Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 98. Wrike Recent Development
Table 99. Bitrix24 Company Details
Table 100. Bitrix24 Business Overview
Table 101. Bitrix24 Product
Table 102. Bitrix24 Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 103. Bitrix24 Recent Development
Table 104. LiveAgent Company Details
Table 105. LiveAgent Business Overview
Table 106. LiveAgent Product
Table 107. LiveAgent Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 108. LiveAgent Recent Development
Table 109. HelpDesk Business Overview
Table 110. HelpDesk Product
Table 111. HelpDesk Company Details
Table 112. HelpDesk Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 113. HelpDesk Recent Development
Table 114. Mint Service Desk Company Details
Table 115. Mint Service Desk Business Overview
Table 116. Mint Service Desk Product
Table 117. Mint Service Desk Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 118. Mint Service Desk Recent Development
Table 119. HarmonyPSA Company Details
Table 120. HarmonyPSA Business Overview
Table 121. HarmonyPSA Product
Table 122. HarmonyPSA Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 123. HarmonyPSA Recent Development
Table 124. Agile CRM Company Details
Table 125. Agile CRM Business Overview
Table 126. Agile CRM Product
Table 127. Agile CRM Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 128. Agile CRM Recent Development
Table 129. Teamwork Desk Company Details
Table 130. Teamwork Desk Business Overview
Table 131. Teamwork Desk Product
Table 132. Teamwork Desk Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 133. Teamwork Desk Recent Development
Table 134. Zendesk Company Details
Table 135. Zendesk Business Overview
Table 136. Zendesk Product
Table 137. Zendesk Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 138. Zendesk Recent Development
Table 139. TeamSupport Company Details
Table 140. TeamSupport Business Overview
Table 141. TeamSupport Product
Table 142. TeamSupport Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 143. TeamSupport Recent Development
Table 144. Qualtrics Company Details
Table 145. Qualtrics Business Overview
Table 146. Qualtrics Product
Table 147. Qualtrics Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 148. Qualtrics Recent Development
Table 149. Nextiva Company Details
Table 150. Nextiva Business Overview
Table 151. Nextiva Product
Table 152. Nextiva Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 153. Nextiva Recent Development
Table 154. Help Scout Company Details
Table 155. Help Scout Business Overview
Table 156. Help Scout Product
Table 157. Help Scout Revenue in Help Desk & Ticketing Software Business (2015-2020) (Million US$)
Table 158. Help Scout Recent Development
Table 159. Research Programs/Design for This Report
Table 160. Key Data Information from Secondary Sources
Table 161. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Help Desk & Ticketing Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-Based Features
Figure 3. On-Premises Features
Figure 4. Global Help Desk & Ticketing Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises(1000+ Users) Case Studies
Figure 6. Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure 7. Small Enterprises(1-499 Users) Case Studies
Figure 8. Help Desk & Ticketing Software Report Years Considered
Figure 9. Global Help Desk & Ticketing Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 10. Global Help Desk & Ticketing Software Market Share by Regions: 2020 VS 2026
Figure 11. Global Help Desk & Ticketing Software Market Share by Regions (2021-2026)
Figure 12. Porter's Five Forces Analysis
Figure 13. Global Help Desk & Ticketing Software Market Share by Players in 2019
Figure 14. Global Top Help Desk & Ticketing Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk & Ticketing Software as of 2019
Figure 15. The Top 10 and 5 Players Market Share by Help Desk & Ticketing Software Revenue in 2019
Figure 16. North America Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. Europe Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. China Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Japan Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Southeast Asia Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. India Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Central & South America Help Desk & Ticketing Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Vision Helpdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 24. Vision Helpdesk Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 25. Genesys PureCloud Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Genesys PureCloud Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 27. Canfigure Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. Canfigure Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 29. LiveChat Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. LiveChat Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 31. Wrike Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Wrike Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 33. Bitrix24 Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Bitrix24 Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 35. LiveAgent Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. LiveAgent Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 37. HelpDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. HelpDesk Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 39. Mint Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Mint Service Desk Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 41. HarmonyPSA Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. HarmonyPSA Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 43. Agile CRM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Agile CRM Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 45. Teamwork Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 46. Teamwork Desk Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 47. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 48. Zendesk Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 49. TeamSupport Total Revenue (US$ Million): 2019 Compared with 2018
Figure 50. TeamSupport Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 51. Qualtrics Total Revenue (US$ Million): 2019 Compared with 2018
Figure 52. Qualtrics Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 53. Nextiva Total Revenue (US$ Million): 2019 Compared with 2018
Figure 54. Nextiva Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 55. Help Scout Total Revenue (US$ Million): 2019 Compared with 2018
Figure 56. Help Scout Revenue Growth Rate in Help Desk & Ticketing Software Business (2015-2020)
Figure 57. Bottom-up and Top-down Approaches for This Report
Figure 58. Data Triangulation
Figure 59. Key Executives Interviewed
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  • Global Digital Watermark Technology Market Report, History and Forecast 2018-2029
    Published: 11-Jan-2024        Price: US 3350 Onwards        Pages: 118
    The global market for Digital Watermark Technology estimated was at US$ 111.3 million in the year 2022, is projected to reach a revised size of US$ 210.53 million by 2029, growing at a CAGR of 9.4% during the forecast period 2023-2029. North American market for Digital Watermark Technology was valued at $ 39.07 million in 2022 and will reach $ 68.79 million by 2029, at a CAGR of 8.2 % during the forecast period of 2023 through 2029. Asia-Pacific market for Digital Watermark Technol......
  • Global Location Based Marketing Services Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 74
    The global Location Based Marketing Services market was valued at US$ 46700 million in 2023 and is anticipated to reach US$ 144870 million by 2030, witnessing a CAGR of 17.2% during The forecast period 2024-2030. North American market for Location Based Marketing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Location Based Marketing Services is estima......
  • Global Auto Repair and Beauty Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 72
    The global Auto Repair and Beauty market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. Automotive is a key driver of this industry. According to data from The World Automobile Organization (OICA), global automobile production and sales in 2017 reached their peak in The past 10 years, at 97.3 million and 95.89 million respectively. In 2018, The global economic expansion ended, and The gl......
  • Global Viral Vector Development Service Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 77
    The global Viral Vector Development Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Viral Vector Development Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Viral Vector Development Service is estimated to increase from......
  • Global Building Automation Systems (BAS) Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 85
    The global Building Automation Systems (BAS) market was valued at US$ 75680 million in 2023 and is anticipated to reach US$ 143970 million by 2030, witnessing a CAGR of 9.5% during The forecast period 2024-2030. North American market for Building Automation Systems (BAS) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Building Automation Systems (BAS) is estimat......
  • Global SLAM in Mobile Robots and Smart AR Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 92
    This report studies The SLAM Robots market, Simultaneous localization and mapping, or SLAM for short, is The process of creating a map using a robot or unmanned vehicle that navigates that environment while using The map it generates. SLAM is technique behind robot mapping or robotic cartography. The robot or vehicle plots a course in an area, but at The same time, it also has to figure out where its own self is located in The place. The process of SLAM uses a complex array of computations, algo......
  • Global Digital Educational Publishing Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 90
    The global Digital Educational Publishing market was valued at US$ 8324.5 million in 2023 and is anticipated to reach US$ 14580 million by 2030, witnessing a CAGR of 7.9% during The forecast period 2024-2030. North American market for Digital Educational Publishing is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Digital Educational Publishing is estimated to inc......
  • Global Human Source Service Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 70
    The global Human Source Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Human Source Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Human Source Service is estimated to increase from $ million in 2023 to reach $ millio......
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