Global Contact Center Outsourcing Service Market 2021 by Company, Regions, Type and Application, Forecast to 2026

Publisher Name :
Date: 28-Jul-2021
No. of pages: 122

The Contact Center Outsourcing Service market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest research, the global Contact Center Outsourcing Service size is estimated to be USD xx million in 2026 from USD xx million in 2020, with a change XX% between 2020 and 2021. The global Contact Center Outsourcing Service market size is expected to grow at a CAGR of xx% for the next five years.

Market segmentation

Contact Center Outsourcing Service market is split by Type and by Application. For the period 2016-2026, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

- Online Service

- Offline Service

Market segment by Application, can be divided into

- Large Enterprises

- SMEs

Market segment by players, this report covers

- CloudTask

- Helpware

- TeleTech Philippines

- Bandalier

- Ameridial

- CC Capital Group

- Conectys

- ContactPoint 360

- Global Response

- Go Answer

- MicroBilt

- HelloSells

- Influx

- Maxicus

- Millennial Services

- OneLink

- Peak Support

- Genesys

- TaskUs

- TDCX

- Teleperformance

- Wave Representatives

- Wow24-7

Market segment by regions, regional analysis covers

- North America (United States, Canada, and Mexico)

- Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

- Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

- South America (Brazil, Argentina, Rest of South America)

- Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

Global Contact Center Outsourcing Service Market 2021 by Company, Regions, Type and Application, Forecast to 2026

Table of Contents

1 Market Overview
1.1 Product Overview and Scope of Contact Center Outsourcing Service
1.2 Classification of Contact Center Outsourcing Service by Type
1.2.1 Overview: Global Contact Center Outsourcing Service Market Size by Type: 2020 Versus 2021 Versus 2026
1.2.2 Global Contact Center Outsourcing Service Revenue Market Share by Type in 2020
1.2.3 Online Service
1.2.4 Offline Service
1.3 Global Contact Center Outsourcing Service Market by Application
1.3.1 Overview: Global Contact Center Outsourcing Service Market Size by Application: 2020 Versus 2021 Versus 2026
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Global Contact Center Outsourcing Service Market Size & Forecast
1.5 Global Contact Center Outsourcing Service Market Size and Forecast by Region
1.5.1 Global Contact Center Outsourcing Service Market Size by Region: 2016 VS 2021 VS 2026
1.5.2 Global Contact Center Outsourcing Service Market Size by Region, (2016-2021)
1.5.3 North America Contact Center Outsourcing Service Market Size and Prospect (2016-2026)
1.5.4 Europe Contact Center Outsourcing Service Market Size and Prospect (2016-2026)
1.5.5 Asia-Pacific Contact Center Outsourcing Service Market Size and Prospect (2016-2026)
1.5.6 South America Contact Center Outsourcing Service Market Size and Prospect (2016-2026)
1.5.7 Middle East and Africa Contact Center Outsourcing Service Market Size and Prospect (2016-2026)
1.6 Market Drivers, Restraints and Trends
1.6.1 Contact Center Outsourcing Service Market Drivers
1.6.2 Contact Center Outsourcing Service Market Restraints
1.6.3 Contact Center Outsourcing Service Trends Analysis
2 Company Profiles
2.1 CloudTask
2.1.1 CloudTask Details
2.1.2 CloudTask Major Business
2.1.3 CloudTask Contact Center Outsourcing Service Product and Solutions
2.1.4 CloudTask Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.1.5 CloudTask Recent Developments and Future Plans
2.2 Helpware
2.2.1 Helpware Details
2.2.2 Helpware Major Business
2.2.3 Helpware Contact Center Outsourcing Service Product and Solutions
2.2.4 Helpware Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.2.5 Helpware Recent Developments and Future Plans
2.3 TeleTech Philippines
2.3.1 TeleTech Philippines Details
2.3.2 TeleTech Philippines Major Business
2.3.3 TeleTech Philippines Contact Center Outsourcing Service Product and Solutions
2.3.4 TeleTech Philippines Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.3.5 TeleTech Philippines Recent Developments and Future Plans
2.4 Bandalier
2.4.1 Bandalier Details
2.4.2 Bandalier Major Business
2.4.3 Bandalier Contact Center Outsourcing Service Product and Solutions
2.4.4 Bandalier Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.4.5 Bandalier Recent Developments and Future Plans
2.5 Ameridial
2.5.1 Ameridial Details
2.5.2 Ameridial Major Business
2.5.3 Ameridial Contact Center Outsourcing Service Product and Solutions
2.5.4 Ameridial Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.5.5 Ameridial Recent Developments and Future Plans
2.6 CC Capital Group
2.6.1 CC Capital Group Details
2.6.2 CC Capital Group Major Business
2.6.3 CC Capital Group Contact Center Outsourcing Service Product and Solutions
2.6.4 CC Capital Group Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.6.5 CC Capital Group Recent Developments and Future Plans
2.7 Conectys
2.7.1 Conectys Details
2.7.2 Conectys Major Business
2.7.3 Conectys Contact Center Outsourcing Service Product and Solutions
2.7.4 Conectys Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.7.5 Conectys Recent Developments and Future Plans
2.8 ContactPoint 360
2.8.1 ContactPoint 360 Details
2.8.2 ContactPoint 360 Major Business
2.8.3 ContactPoint 360 Contact Center Outsourcing Service Product and Solutions
2.8.4 ContactPoint 360 Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.8.5 ContactPoint 360 Recent Developments and Future Plans
2.9 Global Response
2.9.1 Global Response Details
2.9.2 Global Response Major Business
2.9.3 Global Response Contact Center Outsourcing Service Product and Solutions
2.9.4 Global Response Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.9.5 Global Response Recent Developments and Future Plans
2.10 Go Answer
2.10.1 Go Answer Details
2.10.2 Go Answer Major Business
2.10.3 Go Answer Contact Center Outsourcing Service Product and Solutions
2.10.4 Go Answer Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.10.5 Go Answer Recent Developments and Future Plans
2.11 MicroBilt
2.11.1 MicroBilt Details
2.11.2 MicroBilt Major Business
2.11.3 MicroBilt Contact Center Outsourcing Service Product and Solutions
2.11.4 MicroBilt Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.11.5 MicroBilt Recent Developments and Future Plans
2.12 HelloSells
2.12.1 HelloSells Details
2.12.2 HelloSells Major Business
2.12.3 HelloSells Contact Center Outsourcing Service Product and Solutions
2.12.4 HelloSells Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.12.5 HelloSells Recent Developments and Future Plans
2.13 Influx
2.13.1 Influx Details
2.13.2 Influx Major Business
2.13.3 Influx Contact Center Outsourcing Service Product and Solutions
2.13.4 Influx Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.13.5 Influx Recent Developments and Future Plans
2.14 Maxicus
2.14.1 Maxicus Details
2.14.2 Maxicus Major Business
2.14.3 Maxicus Contact Center Outsourcing Service Product and Solutions
2.14.4 Maxicus Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.14.5 Maxicus Recent Developments and Future Plans
2.15 Millennial Services
2.15.1 Millennial Services Details
2.15.2 Millennial Services Major Business
2.15.3 Millennial Services Contact Center Outsourcing Service Product and Solutions
2.15.4 Millennial Services Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.15.5 Millennial Services Recent Developments and Future Plans
2.16 OneLink
2.16.1 OneLink Details
2.16.2 OneLink Major Business
2.16.3 OneLink Contact Center Outsourcing Service Product and Solutions
2.16.4 OneLink Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.16.5 OneLink Recent Developments and Future Plans
2.17 Peak Support
2.17.1 Peak Support Details
2.17.2 Peak Support Major Business
2.17.3 Peak Support Contact Center Outsourcing Service Product and Solutions
2.17.4 Peak Support Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.17.5 Peak Support Recent Developments and Future Plans
2.18 Genesys
2.18.1 Genesys Details
2.18.2 Genesys Major Business
2.18.3 Genesys Contact Center Outsourcing Service Product and Solutions
2.18.4 Genesys Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.18.5 Genesys Recent Developments and Future Plans
2.19 TaskUs
2.19.1 TaskUs Details
2.19.2 TaskUs Major Business
2.19.3 TaskUs Contact Center Outsourcing Service Product and Solutions
2.19.4 TaskUs Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.19.5 TaskUs Recent Developments and Future Plans
2.20 TDCX
2.20.1 TDCX Details
2.20.2 TDCX Major Business
2.20.3 TDCX Contact Center Outsourcing Service Product and Solutions
2.20.4 TDCX Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.20.5 TDCX Recent Developments and Future Plans
2.21 Teleperformance
2.21.1 Teleperformance Details
2.21.2 Teleperformance Major Business
2.21.3 Teleperformance Contact Center Outsourcing Service Product and Solutions
2.21.4 Teleperformance Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.21.5 Teleperformance Recent Developments and Future Plans
2.22 Wave Representatives
2.22.1 Wave Representatives Details
2.22.2 Wave Representatives Major Business
2.22.3 Wave Representatives Contact Center Outsourcing Service Product and Solutions
2.22.4 Wave Representatives Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.22.5 Wave Representatives Recent Developments and Future Plans
2.23 Wow24-7
2.23.1 Wow24-7 Details
2.23.2 Wow24-7 Major Business
2.23.3 Wow24-7 Contact Center Outsourcing Service Product and Solutions
2.23.4 Wow24-7 Contact Center Outsourcing Service Revenue, Gross Margin and Market Share (2019-2021)
2.23.5 Wow24-7 Recent Developments and Future Plans
3 Market Competition, by Players
3.1 Global Contact Center Outsourcing Service Revenue and Share by Players (2019-2021)
3.2 Market Concentration Rate
3.2.1 Top 3 Contact Center Outsourcing Service Players Market Share
3.2.2 Top 10 Contact Center Outsourcing Service Players Market Share
3.2.3 Market Competition Trend
3.3 Contact Center Outsourcing Service Players Head Office, Products and Services Provided
3.4 Mergers & Acquisitions
3.5 New Entrants and Expansion Plans
4 Market Size Segment by Type
4.1 Global Contact Center Outsourcing Service Revenue and Market Share by Type (2016-2021)
4.2 Global Contact Center Outsourcing Service Market Forecast by Type (2021-2026)
5 Market Size Segment by Application
5.1 Global Contact Center Outsourcing Service Revenue Market Share by Application (2016-2021)
5.2 Contact Center Outsourcing Service Market Forecast by Application (2021-2026)
6 North America by Country, by Type, and by Application
6.1 North America Contact Center Outsourcing Service Revenue by Type (2016-2026)
6.2 North America Contact Center Outsourcing Service Revenue by Application (2016-2026)
6.3 North America Contact Center Outsourcing Service Market Size by Country
6.3.1 North America Contact Center Outsourcing Service Revenue by Country (2016-2026)
6.3.2 United States Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
6.3.3 Canada Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
6.3.4 Mexico Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
7 Europe by Country, by Type, and by Application
7.1 Europe Contact Center Outsourcing Service Revenue by Type (2016-2026)
7.2 Europe Contact Center Outsourcing Service Revenue by Application (2016-2026)
7.3 Europe Contact Center Outsourcing Service Market Size by Country
7.3.1 Europe Contact Center Outsourcing Service Revenue by Country (2016-2026)
7.3.2 Germany Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
7.3.3 France Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
7.3.4 United Kingdom Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
7.3.5 Russia Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
7.3.6 Italy Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8 Asia-Pacific by Region, by Type, and by Application
8.1 Asia-Pacific Contact Center Outsourcing Service Revenue by Type (2016-2026)
8.2 Asia-Pacific Contact Center Outsourcing Service Revenue by Application (2016-2026)
8.3 Asia-Pacific Contact Center Outsourcing Service Market Size by Region
8.3.1 Asia-Pacific Contact Center Outsourcing Service Revenue by Region (2016-2026)
8.3.2 China Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8.3.3 Japan Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8.3.4 South Korea Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8.3.5 India Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8.3.6 Southeast Asia Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
8.3.7 Australia Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
9 South America by Country, by Type, and by Application
9.1 South America Contact Center Outsourcing Service Revenue by Type (2016-2026)
9.2 South America Contact Center Outsourcing Service Revenue by Application (2016-2026)
9.3 South America Contact Center Outsourcing Service Market Size by Country
9.3.1 South America Contact Center Outsourcing Service Revenue by Country (2016-2026)
9.3.2 Brazil Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
9.3.3 Argentina Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
10 Middle East & Africa by Country, by Type, and by Application
10.1 Middle East & Africa Contact Center Outsourcing Service Revenue by Type (2016-2026)
10.2 Middle East & Africa Contact Center Outsourcing Service Revenue by Application (2016-2026)
10.3 Middle East & Africa Contact Center Outsourcing Service Market Size by Country
10.3.1 Middle East & Africa Contact Center Outsourcing Service Revenue by Country (2016-2026)
10.3.2 Turkey Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
10.3.3 Saudi Arabia Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
10.3.4 UAE Contact Center Outsourcing Service Market Size and Forecast (2016-2026)
11 Research Findings and Conclusion
12 Appendix
12.1 Methodology
12.2 Research Process and Data Source
12.3 Disclaimer

List of Tables
Table 1. Global Contact Center Outsourcing Service Revenue by Type, (USD Million), 2020 VS 2021 VS 2026
Table 2. Global Contact Center Outsourcing Service Revenue by Application, (USD Million), 2020 VS 2021 VS 2026
Table 3. Global Market Contact Center Outsourcing Service Revenue (Million USD) Comparison by Region (2016 VS 2021 VS 2026)
Table 4. Global Contact Center Outsourcing Service Revenue (USD Million) by Region (2016-2021)
Table 5. Global Contact Center Outsourcing Service Revenue Market Share by Region (2021-2026)
Table 6. CloudTask Corporate Information, Head Office, and Major Competitors
Table 7. CloudTask Major Business
Table 8. CloudTask Contact Center Outsourcing Service Product and Solutions
Table 9. CloudTask Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 10. Helpware Corporate Information, Head Office, and Major Competitors
Table 11. Helpware Major Business
Table 12. Helpware Contact Center Outsourcing Service Product and Solutions
Table 13. Helpware Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 14. TeleTech Philippines Corporate Information, Head Office, and Major Competitors
Table 15. TeleTech Philippines Major Business
Table 16. TeleTech Philippines Contact Center Outsourcing Service Product and Solutions
Table 17. TeleTech Philippines Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 18. Bandalier Corporate Information, Head Office, and Major Competitors
Table 19. Bandalier Major Business
Table 20. Bandalier Contact Center Outsourcing Service Product and Solutions
Table 21. Bandalier Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 22. Ameridial Corporate Information, Head Office, and Major Competitors
Table 23. Ameridial Major Business
Table 24. Ameridial Contact Center Outsourcing Service Product and Solutions
Table 25. Ameridial Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 26. CC Capital Group Corporate Information, Head Office, and Major Competitors
Table 27. CC Capital Group Major Business
Table 28. CC Capital Group Contact Center Outsourcing Service Product and Solutions
Table 29. CC Capital Group Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 30. Conectys Corporate Information, Head Office, and Major Competitors
Table 31. Conectys Major Business
Table 32. Conectys Contact Center Outsourcing Service Product and Solutions
Table 33. Conectys Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 34. ContactPoint 360 Corporate Information, Head Office, and Major Competitors
Table 35. ContactPoint 360 Major Business
Table 36. ContactPoint 360 Contact Center Outsourcing Service Product and Solutions
Table 37. ContactPoint 360 Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 38. Global Response Corporate Information, Head Office, and Major Competitors
Table 39. Global Response Major Business
Table 40. Global Response Contact Center Outsourcing Service Product and Solutions
Table 41. Global Response Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 42. Go Answer Corporate Information, Head Office, and Major Competitors
Table 43. Go Answer Major Business
Table 44. Go Answer Contact Center Outsourcing Service Product and Solutions
Table 45. Go Answer Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 46. MicroBilt Corporate Information, Head Office, and Major Competitors
Table 47. MicroBilt Major Business
Table 48. MicroBilt Contact Center Outsourcing Service Product and Solutions
Table 49. MicroBilt Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 50. HelloSells Corporate Information, Head Office, and Major Competitors
Table 51. HelloSells Major Business
Table 52. HelloSells Contact Center Outsourcing Service Product and Solutions
Table 53. HelloSells Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 54. Influx Corporate Information, Head Office, and Major Competitors
Table 55. Influx Major Business
Table 56. Influx Contact Center Outsourcing Service Product and Solutions
Table 57. Influx Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 58. Maxicus Corporate Information, Head Office, and Major Competitors
Table 59. Maxicus Major Business
Table 60. Maxicus Contact Center Outsourcing Service Product and Solutions
Table 61. Maxicus Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 62. Millennial Services Corporate Information, Head Office, and Major Competitors
Table 63. Millennial Services Major Business
Table 64. Millennial Services Contact Center Outsourcing Service Product and Solutions
Table 65. Millennial Services Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 66. OneLink Corporate Information, Head Office, and Major Competitors
Table 67. OneLink Major Business
Table 68. OneLink Contact Center Outsourcing Service Product and Solutions
Table 69. OneLink Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 70. Peak Support Corporate Information, Head Office, and Major Competitors
Table 71. Peak Support Major Business
Table 72. Peak Support Contact Center Outsourcing Service Product and Solutions
Table 73. Peak Support Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 74. Genesys Corporate Information, Head Office, and Major Competitors
Table 75. Genesys Major Business
Table 76. Genesys Contact Center Outsourcing Service Product and Solutions
Table 77. Genesys Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 78. TaskUs Corporate Information, Head Office, and Major Competitors
Table 79. TaskUs Major Business
Table 80. TaskUs Contact Center Outsourcing Service Product and Solutions
Table 81. TaskUs Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 82. TDCX Corporate Information, Head Office, and Major Competitors
Table 83. TDCX Major Business
Table 84. TDCX Contact Center Outsourcing Service Product and Solutions
Table 85. TDCX Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 86. Teleperformance Corporate Information, Head Office, and Major Competitors
Table 87. Teleperformance Major Business
Table 88. Teleperformance Contact Center Outsourcing Service Product and Solutions
Table 89. Teleperformance Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 90. Wave Representatives Corporate Information, Head Office, and Major Competitors
Table 91. Wave Representatives Major Business
Table 92. Wave Representatives Contact Center Outsourcing Service Product and Solutions
Table 93. Wave Representatives Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 94. Wow24-7 Corporate Information, Head Office, and Major Competitors
Table 95. Wow24-7 Major Business
Table 96. Wow24-7 Contact Center Outsourcing Service Product and Solutions
Table 97. Wow24-7 Contact Center Outsourcing Service Revenue (USD Million), Gross Margin and Market Share (2019-2021)
Table 98. Global Contact Center Outsourcing Service Revenue (USD Million) by Players (2019-2021)
Table 99. Global Contact Center Outsourcing Service Revenue Share by Players (2019-2021)
Table 100. Breakdown of Contact Center Outsourcing Service by Company Type (Tier 1, Tier 2 and Tier 3)
Table 101. Contact Center Outsourcing Service Players Head Office, Products and Services Provided
Table 102. Contact Center Outsourcing Service Mergers & Acquisitions in the Past Five Years
Table 103. Contact Center Outsourcing Service New Entrants and Expansion Plans
Table 104. Global Contact Center Outsourcing Service Revenue (USD Million) by Type (2016-2021)
Table 105. Global Contact Center Outsourcing Service Revenue Share by Type (2016-2021)
Table 106. Global Contact Center Outsourcing Service Revenue Forecast by Type (2021-2026)
Table 107. Global Contact Center Outsourcing Service Revenue by Application (2016-2021)
Table 108. Global Contact Center Outsourcing Service Revenue Forecast by Application (2021-2026)
Table 109. North America Contact Center Outsourcing Service Revenue by Type (2016-2021) & (USD Million)
Table 110. North America Contact Center Outsourcing Service Revenue by Type (2021-2026) & (USD Million)
Table 111. North America Contact Center Outsourcing Service Revenue by Application (2016-2021) & (USD Million)
Table 112. North America Contact Center Outsourcing Service Revenue by Application (2021-2026) & (USD Million)
Table 113. North America Contact Center Outsourcing Service Revenue by Country (2016-2021) & (USD Million)
Table 114. North America Contact Center Outsourcing Service Revenue by Country (2021-2026) & (USD Million)
Table 115. Europe Contact Center Outsourcing Service Revenue by Type (2016-2021) & (USD Million)
Table 116. Europe Contact Center Outsourcing Service Revenue by Type (2021-2026) & (USD Million)
Table 117. Europe Contact Center Outsourcing Service Revenue by Application (2016-2021) & (USD Million)
Table 118. Europe Contact Center Outsourcing Service Revenue by Application (2021-2026) & (USD Million)
Table 119. Europe Contact Center Outsourcing Service Revenue by Country (2016-2021) & (USD Million)
Table 120. Europe Contact Center Outsourcing Service Revenue by Country (2021-2026) & (USD Million)
Table 121. Asia-Pacific Contact Center Outsourcing Service Revenue by Type (2016-2021) & (USD Million)
Table 122. Asia-Pacific Contact Center Outsourcing Service Revenue by Type (2021-2026) & (USD Million)
Table 123. Asia-Pacific Contact Center Outsourcing Service Revenue by Application (2016-2021) & (USD Million)
Table 124. Asia-Pacific Contact Center Outsourcing Service Revenue by Application (2021-2026) & (USD Million)
Table 125. Asia-Pacific Contact Center Outsourcing Service Revenue by Region (2016-2021) & (USD Million)
Table 126. Asia-Pacific Contact Center Outsourcing Service Revenue by Region (2021-2026) & (USD Million)
Table 127. South America Contact Center Outsourcing Service Revenue by Type (2016-2021) & (USD Million)
Table 128. South America Contact Center Outsourcing Service Revenue by Type (2021-2026) & (USD Million)
Table 129. South America Contact Center Outsourcing Service Revenue by Application (2016-2021) & (USD Million)
Table 130. South America Contact Center Outsourcing Service Revenue by Application (2021-2026) & (USD Million)
Table 131. South America Contact Center Outsourcing Service Revenue by Country (2016-2021) & (USD Million)
Table 132. South America Contact Center Outsourcing Service Revenue by Country (2021-2026) & (USD Million)
Table 133. Middle East & Africa Contact Center Outsourcing Service Revenue by Type (2016-2021) & (USD Million)
Table 134. Middle East & Africa Contact Center Outsourcing Service Revenue by Type (2021-2026) & (USD Million)
Table 135. Middle East & Africa Contact Center Outsourcing Service Revenue by Application (2016-2021) & (USD Million)
Table 136. Middle East & Africa Contact Center Outsourcing Service Revenue by Application (2021-2026) & (USD Million)
Table 137. Middle East & Africa Contact Center Outsourcing Service Revenue by Country (2016-2021) & (USD Million)
Table 138. Middle East & Africa Contact Center Outsourcing Service Revenue by Country (2021-2026) & (USD Million)
List of Figures
Figure 1. Contact Center Outsourcing Service Picture
Figure 2. Global Contact Center Outsourcing Service Revenue Market Share by Type in 2020
Figure 3. Online Service
Figure 4. Offline Service
Figure 5. Contact Center Outsourcing Service Revenue Market Share by Application in 2020
Figure 6. Large Enterprises Picture
Figure 7. SMEs Picture
Figure 8. Global Contact Center Outsourcing Service Revenue, (USD Million): 2020 VS 2021 VS 2026
Figure 9. Global Contact Center Outsourcing Service Revenue and Forecast (2016-2026) & (USD Million)
Figure 10. Global Contact Center Outsourcing Service Revenue Market Share by Region (2016-2026)
Figure 11. Global Contact Center Outsourcing Service Revenue Market Share by Region in 2020
Figure 12. North America Contact Center Outsourcing Service Revenue (USD Million) and Growth Rate (2016-2026)
Figure 13. Europe Contact Center Outsourcing Service Revenue (USD Million) and Growth Rate (2016-2026)
Figure 14. Asia-Pacific Contact Center Outsourcing Service Revenue (USD Million) and Growth Rate (2016-2026)
Figure 15. South America Contact Center Outsourcing Service Revenue (USD Million) and Growth Rate (2016-2026)
Figure 16. Middle East and Africa Contact Center Outsourcing Service Revenue (USD Million) and Growth Rate (2016-2026)
Figure 17. Contact Center Outsourcing Service Market Drivers
Figure 18. Contact Center Outsourcing Service Market Restraints
Figure 19. Contact Center Outsourcing Service Market Trends
Figure 20. CloudTask Recent Developments and Future Plans
Figure 21. Helpware Recent Developments and Future Plans
Figure 22. TeleTech Philippines Recent Developments and Future Plans
Figure 23. Bandalier Recent Developments and Future Plans
Figure 24. Ameridial Recent Developments and Future Plans
Figure 25. CC Capital Group Recent Developments and Future Plans
Figure 26. Conectys Recent Developments and Future Plans
Figure 27. ContactPoint 360 Recent Developments and Future Plans
Figure 28. Global Response Recent Developments and Future Plans
Figure 29. Go Answer Recent Developments and Future Plans
Figure 30. MicroBilt Recent Developments and Future Plans
Figure 31. HelloSells Recent Developments and Future Plans
Figure 32. Influx Recent Developments and Future Plans
Figure 33. Maxicus Recent Developments and Future Plans
Figure 34. Millennial Services Recent Developments and Future Plans
Figure 35. OneLink Recent Developments and Future Plans
Figure 36. Peak Support Recent Developments and Future Plans
Figure 37. Genesys Recent Developments and Future Plans
Figure 38. TaskUs Recent Developments and Future Plans
Figure 39. TDCX Recent Developments and Future Plans
Figure 40. Teleperformance Recent Developments and Future Plans
Figure 41. Wave Representatives Recent Developments and Future Plans
Figure 42. Wow24-7 Recent Developments and Future Plans
Figure 43. Global Contact Center Outsourcing Service Revenue Share by Players in 2020
Figure 44. Contact Center Outsourcing Service Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
Figure 45. Global Top 3 Players Contact Center Outsourcing Service Revenue Market Share in 2020
Figure 46. Global Top 10 Players Contact Center Outsourcing Service Revenue Market Share in 2020
Figure 47. Key Players Market Share Trend (Top 3 Market Share: 2019 VS 2020 VS 2021)
Figure 48. Global Contact Center Outsourcing Service Revenue Share by Type in 2020
Figure 49. Global Contact Center Outsourcing Service Market Share Forecast by Type (2021-2026)
Figure 50. Global Contact Center Outsourcing Service Revenue Share by Application in 2020
Figure 51. Global Contact Center Outsourcing Service Market Share Forecast by Application (2021-2026)
Figure 52. North America Contact Center Outsourcing Service Sales Market Share by Type (2016-2026)
Figure 53. North America Contact Center Outsourcing Service Sales Market Share by Application (2016-2026)
Figure 54. North America Contact Center Outsourcing Service Revenue Market Share by Country (2016-2026)
Figure 55. United States Contact Center Outsourcing Service Revenue and Growth Rate (2016-2026) & (USD Million)
Figure 56. Canada Contact Center Outsourcing Service Revenue and Growth Rate (2016-2026) & (USD Million)
Figure 57. Mexico Contact Center Outsourcing Service Revenue and Growth Rate (2016-2026) & (USD Million)
Figure 58. Europe Contact Center Outsourcing Service Sales Market Share by Type (2016-2026)
Figure 59. Europe Contact Center Outsourcing Service Sales Market Share by Application (2016-2026)
Figure 60. Europe Contact Center Outsourcing Service Revenue Market Share by Coun
  • Global Public and Personal Safety Industry Research Report, Growth Trends and Competitive Analysis 2023-2029
    Published: 11-Jan-2024        Price: US 5600 Onwards        Pages: 177
    The global Public and Personal Safety Industry market size was US$ 6,398.95 million in 2022 and is forecast to a readjusted size of US$ 18,265.36 million by 2029 with a CAGR of 16.88% during the forecast period 2023-2029. The global key companies of Public and Personal Safety Industry include Hexagon, Motorola Solutions Inc, NEC, Tyler Technologies Inc and Indra Sistemas, accounting for 24.50% market share in terms of revenues in 2022. The market research report offered here is a v......
  • Global Digital Watermark Technology Market Report, History and Forecast 2018-2029
    Published: 11-Jan-2024        Price: US 3350 Onwards        Pages: 118
    The global market for Digital Watermark Technology estimated was at US$ 111.3 million in the year 2022, is projected to reach a revised size of US$ 210.53 million by 2029, growing at a CAGR of 9.4% during the forecast period 2023-2029. North American market for Digital Watermark Technology was valued at $ 39.07 million in 2022 and will reach $ 68.79 million by 2029, at a CAGR of 8.2 % during the forecast period of 2023 through 2029. Asia-Pacific market for Digital Watermark Technol......
  • Global Location Based Marketing Services Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 74
    The global Location Based Marketing Services market was valued at US$ 46700 million in 2023 and is anticipated to reach US$ 144870 million by 2030, witnessing a CAGR of 17.2% during The forecast period 2024-2030. North American market for Location Based Marketing Services is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Location Based Marketing Services is estima......
  • Global Auto Repair and Beauty Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 72
    The global Auto Repair and Beauty market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. Automotive is a key driver of this industry. According to data from The World Automobile Organization (OICA), global automobile production and sales in 2017 reached their peak in The past 10 years, at 97.3 million and 95.89 million respectively. In 2018, The global economic expansion ended, and The gl......
  • Global Viral Vector Development Service Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 77
    The global Viral Vector Development Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Viral Vector Development Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Viral Vector Development Service is estimated to increase from......
  • Global Building Automation Systems (BAS) Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 85
    The global Building Automation Systems (BAS) market was valued at US$ 75680 million in 2023 and is anticipated to reach US$ 143970 million by 2030, witnessing a CAGR of 9.5% during The forecast period 2024-2030. North American market for Building Automation Systems (BAS) is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Building Automation Systems (BAS) is estimat......
  • Global SLAM in Mobile Robots and Smart AR Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 92
    This report studies The SLAM Robots market, Simultaneous localization and mapping, or SLAM for short, is The process of creating a map using a robot or unmanned vehicle that navigates that environment while using The map it generates. SLAM is technique behind robot mapping or robotic cartography. The robot or vehicle plots a course in an area, but at The same time, it also has to figure out where its own self is located in The place. The process of SLAM uses a complex array of computations, algo......
  • Global Digital Educational Publishing Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 90
    The global Digital Educational Publishing market was valued at US$ 8324.5 million in 2023 and is anticipated to reach US$ 14580 million by 2030, witnessing a CAGR of 7.9% during The forecast period 2024-2030. North American market for Digital Educational Publishing is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Digital Educational Publishing is estimated to inc......
  • Global Human Source Service Market Research Report 2024
    Published: 10-Jan-2024        Price: US 2900 Onwards        Pages: 70
    The global Human Source Service market was valued at US$ million in 2023 and is anticipated to reach US$ million by 2030, witnessing a CAGR of % during The forecast period 2024-2030. North American market for Human Source Service is estimated to increase from $ million in 2023 to reach $ million by 2030, at a CAGR of % during The forecast period of 2024 through 2030. Asia-Pacific market for Human Source Service is estimated to increase from $ million in 2023 to reach $ millio......
  • SERVICES
    Value for Money
    We believe in "optimum utilization of available budget and resources". While servicing our clients' (your) market research requirements, we keep the same approach in focus to help you get the best value for your $$s.
    Ever Growing Inventory
    Ranging from the smallest feasible / required data (datasheets, data facts, SWOT analysis, company profiles, etc) to full research reports that help you make decisions, our inventory is updated almost on a daily basis with the latest industry reports from domain experts that track more than 5000 niche sectors.
    One Stop Solution
    Need a custom research report on medical devices market? Require all available business intelligence on 3D printing industry? Exploring F&B sector of a particular country/region? RnRMarketResearch.com is your one-stop-solution to all market intelligence needs. We not only offer custom research and consulting services, we also "bundle" reports to meet your needs and help you fetch the data analysis you require for your business.
    Dedicated Client Engagement
    Not limited to only "finding" relevant reports for you, our client engagement team dedicates its efforts to understand your "business need" and accordingly maps available research data to help you move forward. Call "your" client engagement executive any time of your day and get your questions answered in order to make the correct business decision.
    Saving Time and Efforts
    Simply share your research requirement details with us and let us do all the hard work to find required intelligence for you. When you add up our "one stop solution" and "dedicated client engagement" services mentioned above, you obviously know the time and effort saving you do by working with us.
    Payment Flexibility
    Working with Fortune 500 organizations, we understand the importance of being flexible for payments. Share your payment terms with us and we will surely match up to them to ensure you get access to required business intelligence data without having to wait for the payment to be done.
    Post-Purchase Research Support
    Have questions after reading a report / datasheet bought through us? Not sure about the methodology used for data available in the research? Talk to us / Share your questions with us and if required, we will connect you with the analyst(s)/author(s) of the report(s) and ensure you get satisfactory answers for the same. Need more data / analysis / report(s) on the topic of your research/project? The RnRMarketResearch.com team is here for you 24X7 to support you with your post-purchase requirements. Subscription Offers & Packages (Get in touch with us for more details - [email protected] / +1 888 391 5441 )
    • Ad Hoc
    • Pay - as - you - go / Bucket Subscriptions
    • Fixed Cost for #of reports
    • Customize / Personalize as per your needs