Global Contact Center Market Data Survey Report 2013-2025

Publisher Name :
Date: 10-May-2019
No. of pages: 65

Summary

The global Contact Center market will reach xxx Million USD in 2019 with CAGR xx% 2019-2025. The main contents of the report including:

Global market size and forecast

Regional market size, production data and export & import

Key manufacturers profile, products & services, sales data of business

Global market size by Major Application

Global market size by Major Type

Key manufacturers are included based on company profile, sales data and product specifications etc.:

- Teleperformance

- Alorica

- Convergys

- Atento S.A

- Sykes Enterprises

- Arvato

- Serco Group

- Acticall (Sitel)

- Transcom

- TeleTech

- Concentrix (SYNNEX)

- HKT Teleservices

- Comdata Group

Major applications as follows:

- Telecommunication

- BFSI

- Government and Public Sector

- Healthcare and Life Sciences

- Retail and Consumer Goods

- Others

Major Type as follows:

- On-Premise Type

- Cloud-based Type

Regional market size, production data and export & import:

- Asia-Pacific

- North America

- Europe

- South America

- Middle East & Africa

Global Contact Center Market Data Survey Report 2013-2025

Table of Contents

1 Global Market Overview
1.1 Scope of Statistics
1.1.1 Scope of Products
1.1.2 Scope of Manufacturers
1.1.3 Scope of Application
1.1.4 Scope of Type
1.1.5 Scope of Regions/Countries
1.2 Global Market Size
2 Regional Market
2.1 Regional Production
2.2 Regional Demand
2.3 Regional Trade
3 Key Manufacturers
3.1 Teleperformance
3.1.1 Company Information
3.1.2 Product & Services
3.1.3 Business Data (Sales Revenue, Cost and Margin)
3.1.4 Recent Development
3.2 Alorica
3.2.1 Company Information
3.2.2 Product & Services
3.2.3 Business Data (Sales Revenue, Cost and Margin)
3.2.4 Recent Development
3.3 Convergys
3.3.1 Company Information
3.3.2 Product & Services
3.3.3 Business Data (Sales Revenue, Cost and Margin)
3.3.4 Recent Development
3.4 Atento S.A
3.4.1 Company Information
3.4.2 Product & Services
3.4.3 Business Data (Sales Revenue, Cost and Margin)
3.4.4 Recent Development
3.5 Sykes Enterprises
3.5.1 Company Information
3.5.2 Product & Services
3.5.3 Business Data (Sales Revenue, Cost and Margin)
3.5.4 Recent Development
3.6 Arvato
3.6.1 Company Information
3.6.2 Product & Services
3.6.3 Business Data (Sales Revenue, Cost and Margin)
3.6.4 Recent Development
3.7 Serco Group
3.7.1 Company Information
3.7.2 Product & Services
3.7.3 Business Data (Sales Revenue, Cost and Margin)
3.7.4 Recent Development
3.8 Acticall (Sitel)
3.8.1 Company Information
3.8.2 Product & Services
3.8.3 Business Data (Sales Revenue, Cost and Margin)
3.8.4 Recent Development
3.9 Transcom
3.9.1 Company Information
3.9.2 Product & Services
3.9.3 Business Data (Sales Revenue, Cost and Margin)
3.9.4 Recent Development
3.10 TeleTech
3.10.1 Company Information
3.10.2 Product & Services
3.10.3 Business Data (Sales Revenue, Cost and Margin)
3.10.4 Recent Development
3.11 Concentrix (SYNNEX)
3.11.1 Company Information
3.11.2 Product & Services
3.11.3 Business Data (Sales Revenue, Cost and Margin)
3.11.4 Recent Development
3.12 HKT Teleservices
3.12.1 Company Information
3.12.2 Product & Services
3.12.3 Business Data (Sales Revenue, Cost and Margin)
3.13 Comdata Group
3.13.1 Company Information
3.13.2 Product & Services
3.13.3 Business Data (Sales Revenue, Cost and Margin)
4 Major Application
4.1 Telecommunication
4.1.1 Overview
4.1.2 Telecommunication Market Size and Forecast
4.2 BFSI
4.2.1 Overview
4.2.2 BFSI Market Size and Forecast
4.3 Government and Public Sector
4.3.1 Overview
4.3.2 Government and Public Sector Market Size and Forecast
4.4 Healthcare and Life Sciences
4.4.1 Overview
4.4.2 Healthcare and Life Sciences Market Size and Forecast
4.5 Retail and Consumer Goods
4.5.1 Overview
4.5.2 Retail and Consumer Goods Market Size and Forecast
4.6 Others
4.6.1 Overview
4.6.2 Others Market Size and Forecast
5 Market by Type
5.By On-Premise Type
5.1 On-Premise Type
5.1.1 Overview
5.1.2 On-Premise Type Market Size and Forecast
5.2 Cloud-based Type
5.2.1 Overview
5.2.2 Cloud-based Type Market Size and Forecast
6 Conclusion

List of Tables

Tab Regional Production 2013-2018 (Million USD)
Tab Regional Demand and CAGR 2013-2018 (Million USD)
Tab Regional Demand Forecast and CAGR 2019-2025 (Million USD)
Tab Regional Export 2013-2018 (Million USD)
Tab Regional Import 2013-2018 (Million USD)
Tab Sales Revenue, Cost and Margin of Teleperformance
Tab Sales Revenue, Cost and Margin of Alorica
Tab Sales Revenue, Cost and Margin of Convergys
Tab Sales Revenue, Cost and Margin of Atento S.A
Tab Sales Revenue, Cost and Margin of Sykes Enterprises
Tab Sales Revenue, Cost and Margin of Arvato
Tab Sales Revenue, Cost and Margin of Serco Group
Tab Sales Revenue, Cost and Margin of Acticall (Sitel)
Tab Sales Revenue, Cost and Margin of Transcom
Tab Sales Revenue, Cost and Margin of TeleTech
Tab Sales Revenue, Cost and Margin of Concentrix (SYNNEX)
Tab Sales Revenue, Cost and Margin of HKT Teleservices
Tab Sales Revenue, Cost and Margin of Comdata Group

List of Figures

Fig Global Contact Center Market Size and CAGR 2013-2018 (Million USD)
Fig Global Contact Center Market Forecast and CAGR 2019-2025 (Million USD)
Fig Telecommunication Market Size and CAGR 2013-2018 (Million USD)
Fig Telecommunication Market Forecast and CAGR 2019-2025 (Million USD)
Fig BFSI Market Size and CAGR 2013-2018 (Million USD)
Fig BFSI Market Forecast and CAGR 2019-2025 (Million USD)
Fig Government and Public Sector Market Size and CAGR 2013-2018 (Million USD)
Fig Government and Public Sector Market Forecast and CAGR 2019-2025 (Million USD)
Fig Healthcare and Life Sciences Market Size and CAGR 2013-2018 (Million USD)
Fig Healthcare and Life Sciences Market Forecast and CAGR 2019-2025 (Million USD)
Fig Retail and Consumer Goods Market Size and CAGR 2013-2018 (Million USD)
Fig Retail and Consumer Goods Market Forecast and CAGR 2019-2025 (Million USD)
Fig Others Market Size and CAGR 2013-2018 (Million USD)
Fig Others Market Forecast and CAGR 2019-2025 (Million USD)
Fig On-Premise Type Market Size and CAGR 2013-2018 (Million USD)
Fig On-Premise Type Market Forecast and CAGR 2019-2025 (Million USD)
Fig Cloud-based Type Market Size and CAGR 2013-2018 (Million USD)
Fig Cloud-based Type Market Forecast and CAGR 2019-2025 (Million USD)
  • Global Customer Relationship Management Market Size, Status and Forecast 2020-2026
    Published: 02-Apr-2020        Price: US 3900 Onwards        Pages: 95
    This report focuses on the global Customer Relationship Management status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Relationship Management development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America. The key players covered in this study - Salesforce - Oracle - SAP - Adobe Systems - Genesys Telecommunications Laboratories - M......
  • Global Customer Relationship Management Market Status and Future Forecast 2015-2025
    Published: 02-Apr-2020        Price: US 4500 Onwards        Pages: 131
    Summary The report forecast global Customer Relationship Management market to grow to reach xxx Million USD in 2020 with a CAGR of xx% during the period 2020-2025. The report offers detailed coverage of Customer Relationship Management industry and main market trends. The market research includes historical and forecast market data, demand, application details, price trends, and company shares of the leading Customer Relationship Management by geography. The report ......
  • Global Contact Center Market Status and Future Forecast 2015-2025
    Published: 02-Apr-2020        Price: US 4500 Onwards        Pages: 120
    Summary The report forecast global Contact Center market to grow to reach xxx Million USD in 2020 with a CAGR of xx% during the period 2020-2025. The report offers detailed coverage of Contact Center industry and main market trends. The market research includes historical and forecast market data, demand, application details, price trends, and company shares of the leading Contact Center by geography. The report splits the market size, by volume and value, on the ba......
  • Global Contact Center Market Growth (Status and Outlook) 2020-2025
    Published: 12-Mar-2020        Price: US 3660 Onwards        Pages: 136
    According to this study, over the next five years the Contact Center market will register a 4.8% CAGR in terms of revenue, the global market size will reach $ 36170 million by 2025, from $ 29940 million in 2019. In particular, this report presents the global revenue market share of key companies in Contact Center business, shared in Chapter 3. This report presents a comprehensive overview, market shares and growth opportunities of Contact Center market by type, application, key co......
  • Global SaaS-based CRM Software Market Size, Status and Forecast 2020-2026
    Published: 11-Mar-2020        Price: US 3900 Onwards        Pages: 134
    This report focuses on the global SaaS-based CRM Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the SaaS-based CRM Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America. The key players covered in this study - Salesforce - Oracle - Aplicor - SAP - Microsoft - NetSuite - SugarCRM - AppShore - C......
  • Contact Center Analytics Market Insights 2019, Global and Chinese Analysis and Forecast to 2024
    Published: 10-Mar-2020        Price: US 3000 Onwards        Pages: 147
    Contact Center Analytics Market Insights 2019, Global and Chinese Scenario is a professional and in-depth study on the current state of the global Contact Center Analytics industry with a focus on the Chinese market. The report provides key statistics on the market status of the Contact Center Analytics manufacturers and is a valuable source of guidance and direction for companies and individuals interested in the industry. Overall, the report provides an in-depth insight of 2014-2024 global and......
  • Global and United States Customer Relationship Management Market 2020 by Company, Type and Application, Forecast to 2025
    Published: 06-Mar-2020        Price: US 3980 Onwards        Pages: 97
    Market Overview The global Customer Relationship Management market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of 1.0% in the forecast period of 2020 to 2025 and will expected to reach USD 25160 million by 2025, from USD 24150 million in 2019. The Customer Relationship Management market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, co......
  • Global Contact Center Analytics Market Size, Status and Forecast 2020-2026
    Published: 03-Mar-2020        Price: US 3900 Onwards        Pages: 97
    This report focuses on the global Contact Center Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Contact Center Analytics development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America. The key players covered in this study - Cisco Systems, Inc. - Genpact Limited - Verint Systems Inc. - 8x8, Inc. - Genesys - Oracle Corporation......
  • 2015-2027 Global Customer Relationship Management (CRM) Software Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region
    Published: 28-Feb-2020        Price: US 3460 Onwards        Pages: 113
    The worldwide market for Customer Relationship Management (CRM) Software is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020. The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the ......
  • SERVICES
    Value for Money
    We believe in "optimum utilization of available budget and resources". While servicing our clients' (your) market research requirements, we keep the same approach in focus to help you get the best value for your $$s.
    Ever Growing Inventory
    Ranging from the smallest feasible / required data (datasheets, data facts, SWOT analysis, company profiles, etc) to full research reports that help you make decisions, our inventory is updated almost on a daily basis with the latest industry reports from domain experts that track more than 5000 niche sectors.
    One Stop Solution
    Need a custom research report on medical devices market? Require all available business intelligence on 3D printing industry? Exploring F&B sector of a particular country/region? RnRMarketResearch.com is your one-stop-solution to all market intelligence needs. We not only offer custom research and consulting services, we also "bundle" reports to meet your needs and help you fetch the data analysis you require for your business.
    Dedicated Client Engagement
    Not limited to only "finding" relevant reports for you, our client engagement team dedicates its efforts to understand your "business need" and accordingly maps available research data to help you move forward. Call "your" client engagement executive any time of your day and get your questions answered in order to make the correct business decision.
    Saving Time and Efforts
    Simply share your research requirement details with us and let us do all the hard work to find required intelligence for you. When you add up our "one stop solution" and "dedicated client engagement" services mentioned above, you obviously know the time and effort saving you do by working with us.
    Payment Flexibility
    Working with Fortune 500 organizations, we understand the importance of being flexible for payments. Share your payment terms with us and we will surely match up to them to ensure you get access to required business intelligence data without having to wait for the payment to be done.
    Post-Purchase Research Support
    Have questions after reading a report / datasheet bought through us? Not sure about the methodology used for data available in the research? Talk to us / Share your questions with us and if required, we will connect you with the analyst(s)/author(s) of the report(s) and ensure you get satisfactory answers for the same. Need more data / analysis / report(s) on the topic of your research/project? The RnRMarketResearch.com team is here for you 24X7 to support you with your post-purchase requirements. Subscription Offers & Packages (Get in touch with us for more details - [email protected] / +1 888 391 5441 )
    • Ad Hoc
    • Pay - as - you - go / Bucket Subscriptions
    • Fixed Cost for #of reports
    • Customize / Personalize as per your needs