Global Cloud Based ITSM Market Size, Status and Forecast 2020-2026

Global Cloud Based ITSM Market Size, Status and Forecast 2020-2026

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Cloud Based ITSM Revenue
1.4 Market Analysis by Type
1.4.1 Global Cloud Based ITSM Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Operations & Performance Management
1.4.3 Service Portfolio Management
1.4.4 Configuration & Change Management
1.4.5 Dashboard Analysis & Management
1.4.6 Other
1.5 Market by Application
1.5.1 Global Cloud Based ITSM Market Share by Application: 2020 VS 2026
1.5.2 Government
1.5.3 BFSI
1.5.4 IT & Telecom
1.5.5 Energy & Utilities
1.5.6 Healthcare
1.5.7 Other
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends by Regions
2.1 Cloud Based ITSM Market Perspective (2015-2026)
2.2 Cloud Based ITSM Growth Trends by Regions
2.2.1 Cloud Based ITSM Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Cloud Based ITSM Historic Market Share by Regions (2015-2020)
2.2.3 Cloud Based ITSM Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 Cloud Based ITSM Market Growth Strategy
2.3.6 Primary Interviews with Key Cloud Based ITSM Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top Cloud Based ITSM Players by Market Size
3.1.1 Global Top Cloud Based ITSM Players by Revenue (2015-2020)
3.1.2 Global Cloud Based ITSM Revenue Market Share by Players (2015-2020)
3.1.3 Global Cloud Based ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Cloud Based ITSM Market Concentration Ratio
3.2.1 Global Cloud Based ITSM Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by Cloud Based ITSM Revenue in 2019
3.3 Cloud Based ITSM Key Players Head office and Area Served
3.4 Key Players Cloud Based ITSM Product Solution and Service
3.5 Date of Enter into Cloud Based ITSM Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type (2015-2026)
4.1 Global Cloud Based ITSM Historic Market Size by Type (2015-2020)
4.2 Global Cloud Based ITSM Forecasted Market Size by Type (2021-2026)
5 Cloud Based ITSM Breakdown Data by Application (2015-2026)
5.1 Global Cloud Based ITSM Market Size by Application (2015-2020)
5.2 Global Cloud Based ITSM Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Cloud Based ITSM Market Size (2015-2020)
6.2 Cloud Based ITSM Key Players in North America (2019-2020)
6.3 North America Cloud Based ITSM Market Size by Type (2015-2020)
6.4 North America Cloud Based ITSM Market Size by Application (2015-2020)
7 Europe
7.1 Europe Cloud Based ITSM Market Size (2015-2020)
7.2 Cloud Based ITSM Key Players in Europe (2019-2020)
7.3 Europe Cloud Based ITSM Market Size by Type (2015-2020)
7.4 Europe Cloud Based ITSM Market Size by Application (2015-2020)
8 China
8.1 China Cloud Based ITSM Market Size (2015-2020)
8.2 Cloud Based ITSM Key Players in China (2019-2020)
8.3 China Cloud Based ITSM Market Size by Type (2015-2020)
8.4 China Cloud Based ITSM Market Size by Application (2015-2020)
9 Japan
9.1 Japan Cloud Based ITSM Market Size (2015-2020)
9.2 Cloud Based ITSM Key Players in Japan (2019-2020)
9.3 Japan Cloud Based ITSM Market Size by Type (2015-2020)
9.4 Japan Cloud Based ITSM Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia Cloud Based ITSM Market Size (2015-2020)
10.2 Cloud Based ITSM Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Cloud Based ITSM Market Size by Type (2015-2020)
10.4 Southeast Asia Cloud Based ITSM Market Size by Application (2015-2020)
11 India
11.1 India Cloud Based ITSM Market Size (2015-2020)
11.2 Cloud Based ITSM Key Players in India (2019-2020)
11.3 India Cloud Based ITSM Market Size by Type (2015-2020)
11.4 India Cloud Based ITSM Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America Cloud Based ITSM Market Size (2015-2020)
12.2 Cloud Based ITSM Key Players in Central & South America (2019-2020)
12.3 Central & South America Cloud Based ITSM Market Size by Type (2015-2020)
12.4 Central & South America Cloud Based ITSM Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Freshdesk
13.1.1 Freshdesk Company Details
13.1.2 Freshdesk Business Overview and Its Total Revenue
13.1.3 Freshdesk Cloud Based ITSM Introduction
13.1.4 Freshdesk Revenue in Cloud Based ITSM Business (2015-2020))
13.1.5 Freshdesk Recent Development
13.2 Samanage
13.2.1 Samanage Company Details
13.2.2 Samanage Business Overview and Its Total Revenue
13.2.3 Samanage Cloud Based ITSM Introduction
13.2.4 Samanage Revenue in Cloud Based ITSM Business (2015-2020)
13.2.5 Samanage Recent Development
13.3 Serena Software
13.3.1 Serena Software Company Details
13.3.2 Serena Software Business Overview and Its Total Revenue
13.3.3 Serena Software Cloud Based ITSM Introduction
13.3.4 Serena Software Revenue in Cloud Based ITSM Business (2015-2020)
13.3.5 Serena Software Recent Development
13.4 Cloudhealth Technologies
13.4.1 Cloudhealth Technologies Company Details
13.4.2 Cloudhealth Technologies Business Overview and Its Total Revenue
13.4.3 Cloudhealth Technologies Cloud Based ITSM Introduction
13.4.4 Cloudhealth Technologies Revenue in Cloud Based ITSM Business (2015-2020)
13.4.5 Cloudhealth Technologies Recent Development
13.5 Landesk Software
13.5.1 Landesk Software Company Details
13.5.2 Landesk Software Business Overview and Its Total Revenue
13.5.3 Landesk Software Cloud Based ITSM Introduction
13.5.4 Landesk Software Revenue in Cloud Based ITSM Business (2015-2020)
13.5.5 Landesk Software Recent Development
13.6 Zoho Corporation
13.6.1 Zoho Corporation Company Details
13.6.2 Zoho Corporation Business Overview and Its Total Revenue
13.6.3 Zoho Corporation Cloud Based ITSM Introduction
13.6.4 Zoho Corporation Revenue in Cloud Based ITSM Business (2015-2020)
13.6.5 Zoho Corporation Recent Development
13.7 Sysaid Technologies
13.7.1 Sysaid Technologies Company Details
13.7.2 Sysaid Technologies Business Overview and Its Total Revenue
13.7.3 Sysaid Technologies Cloud Based ITSM Introduction
13.7.4 Sysaid Technologies Revenue in Cloud Based ITSM Business (2015-2020)
13.7.5 Sysaid Technologies Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Tables
Table 1. Cloud Based ITSM Key Market Segments
Table 2. Key Players Covered: Ranking by Cloud Based ITSM Revenue
Table 3. Ranking of Global Top Cloud Based ITSM Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Cloud Based ITSM Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Operations & Performance Management
Table 6. Key Players of Service Portfolio Management
Table 7. Key Players of Configuration & Change Management
Table 8. Key Players of Dashboard Analysis & Management
Table 9. Key Players of Other
Table 10. Global Cloud Based ITSM Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 11. Global Cloud Based ITSM Market Size by Regions (US$ Million): 2020 VS 2026
Table 12. Global Cloud Based ITSM Market Size by Regions (2015-2020) (US$ Million)
Table 13. Global Cloud Based ITSM Market Share by Regions (2015-2020)
Table 14. Global Cloud Based ITSM Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 15. Global Cloud Based ITSM Market Share by Regions (2021-2026)
Table 16. Market Top Trends
Table 17. Key Drivers: Impact Analysis
Table 18. Key Challenges
Table 19. Cloud Based ITSM Market Growth Strategy
Table 20. Main Points Interviewed from Key Cloud Based ITSM Players
Table 21. Global Cloud Based ITSM Revenue by Players (2015-2020) (Million US$)
Table 22. Global Cloud Based ITSM Market Share by Players (2015-2020)
Table 23. Global Top Cloud Based ITSM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud Based ITSM as of 2019)
Table 24. Global Cloud Based ITSM by Players Market Concentration Ratio (CR5 and HHI)
Table 25. Key Players Headquarters and Area Served
Table 26. Key Players Cloud Based ITSM Product Solution and Service
Table 27. Date of Enter into Cloud Based ITSM Market
Table 28. Mergers & Acquisitions, Expansion Plans
Table 29. Global Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 30. Global Cloud Based ITSM Market Size Share by Type (2015-2020)
Table 31. Global Cloud Based ITSM Revenue Market Share by Type (2021-2026)
Table 32. Global Cloud Based ITSM Market Size Share by Application (2015-2020)
Table 33. Global Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 34. Global Cloud Based ITSM Market Size Share by Application (2021-2026)
Table 35. North America Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 36. North America Key Players Cloud Based ITSM Market Share (2019-2020)
Table 37. North America Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 38. North America Cloud Based ITSM Market Share by Type (2015-2020)
Table 39. North America Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 40. North America Cloud Based ITSM Market Share by Application (2015-2020)
Table 41. Europe Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 42. Europe Key Players Cloud Based ITSM Market Share (2019-2020)
Table 43. Europe Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 44. Europe Cloud Based ITSM Market Share by Type (2015-2020)
Table 45. Europe Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 46. Europe Cloud Based ITSM Market Share by Application (2015-2020)
Table 47. China Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 48. China Key Players Cloud Based ITSM Market Share (2019-2020)
Table 49. China Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 50. China Cloud Based ITSM Market Share by Type (2015-2020)
Table 51. China Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 52. China Cloud Based ITSM Market Share by Application (2015-2020)
Table 53. Japan Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 54. Japan Key Players Cloud Based ITSM Market Share (2019-2020)
Table 55. Japan Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 56. Japan Cloud Based ITSM Market Share by Type (2015-2020)
Table 57. Japan Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 58. Japan Cloud Based ITSM Market Share by Application (2015-2020)
Table 59. Southeast Asia Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 60. Southeast Asia Key Players Cloud Based ITSM Market Share (2019-2020)
Table 61. Southeast Asia Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 62. Southeast Asia Cloud Based ITSM Market Share by Type (2015-2020)
Table 63. Southeast Asia Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 64. Southeast Asia Cloud Based ITSM Market Share by Application (2015-2020)
Table 65. India Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 66. India Key Players Cloud Based ITSM Market Share (2019-2020)
Table 67. India Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 68. India Cloud Based ITSM Market Share by Type (2015-2020)
Table 69. India Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 70. India Cloud Based ITSM Market Share by Application (2015-2020)
Table 71. Central & South America Key Players Cloud Based ITSM Revenue (2019-2020) (Million US$)
Table 72. Central & South America Key Players Cloud Based ITSM Market Share (2019-2020)
Table 73. Central & South America Cloud Based ITSM Market Size by Type (2015-2020) (Million US$)
Table 74. Central & South America Cloud Based ITSM Market Share by Type (2015-2020)
Table 75. Central & South America Cloud Based ITSM Market Size by Application (2015-2020) (Million US$)
Table 76. Central & South America Cloud Based ITSM Market Share by Application (2015-2020)
Table 77. Freshdesk Company Details
Table 78. Freshdesk Business Overview
Table 79. Freshdesk Product
Table 80. Freshdesk Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 81. Freshdesk Recent Development
Table 82. Samanage Company Details
Table 83. Samanage Business Overview
Table 84. Samanage Product
Table 85. Samanage Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 86. Samanage Recent Development
Table 87. Serena Software Company Details
Table 88. Serena Software Business Overview
Table 89. Serena Software Product
Table 90. Serena Software Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 91. Serena Software Recent Development
Table 92. Cloudhealth Technologies Company Details
Table 93. Cloudhealth Technologies Business Overview
Table 94. Cloudhealth Technologies Product
Table 95. Cloudhealth Technologies Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 96. Cloudhealth Technologies Recent Development
Table 97. Landesk Software Company Details
Table 98. Landesk Software Business Overview
Table 99. Landesk Software Product
Table 100. Landesk Software Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 101. Landesk Software Recent Development
Table 102. Zoho Corporation Company Details
Table 103. Zoho Corporation Business Overview
Table 104. Zoho Corporation Product
Table 105. Zoho Corporation Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 106. Zoho Corporation Recent Development
Table 107. Sysaid Technologies Company Details
Table 108. Sysaid Technologies Business Overview
Table 109. Sysaid Technologies Product
Table 110. Sysaid Technologies Revenue in Cloud Based ITSM Business (2015-2020) (Million US$)
Table 111. Sysaid Technologies Recent Development
Table 112. Research Programs/Design for This Report
Table 113. Key Data Information from Secondary Sources
Table 114. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Cloud Based ITSM Market Share by Type: 2020 VS 2026
Figure 2. Operations & Performance Management Features
Figure 3. Service Portfolio Management Features
Figure 4. Configuration & Change Management Features
Figure 5. Dashboard Analysis & Management Features
Figure 6. Other Features
Figure 7. Global Cloud Based ITSM Market Share by Application: 2020 VS 2026
Figure 8. Government Case Studies
Figure 9. BFSI Case Studies
Figure 10. IT & Telecom Case Studies
Figure 11. Energy & Utilities Case Studies
Figure 12. Healthcare Case Studies
Figure 13. Other Case Studies
Figure 14. Cloud Based ITSM Report Years Considered
Figure 15. Global Cloud Based ITSM Market Size YoY Growth 2015-2026 (US$ Million)
Figure 16. Global Cloud Based ITSM Market Share by Regions: 2020 VS 2026
Figure 17. Global Cloud Based ITSM Market Share by Regions (2021-2026)
Figure 18. Porter's Five Forces Analysis
Figure 19. Global Cloud Based ITSM Market Share by Players in 2019
Figure 20. Global Top Cloud Based ITSM Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud Based ITSM as of 2019
Figure 21. The Top 10 and 5 Players Market Share by Cloud Based ITSM Revenue in 2019
Figure 22. North America Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Europe Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. China Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Japan Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Southeast Asia Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. India Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. Central & South America Cloud Based ITSM Market Size YoY Growth (2015-2020) (Million US$)
Figure 29. Freshdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Freshdesk Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 31. Samanage Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Samanage Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 33. Serena Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Serena Software Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 35. Cloudhealth Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Cloudhealth Technologies Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 37. Landesk Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Landesk Software Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 39. Zoho Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Zoho Corporation Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 41. Sysaid Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. Sysaid Technologies Revenue Growth Rate in Cloud Based ITSM Business (2015-2020)
Figure 43. Bottom-up and Top-down Approaches for This Report
Figure 44. Data Triangulation

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