Global BPO Market Size, Status and Forecast 2020-2026

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Date: 21-Jul-2020
No. of pages: 90
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BPO market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global BPO market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

The key players covered in this study

- Accenture

- Capgemini

- Genpact

- IBM

- Tata Consultancy Services

- 3i Infotech

- ...

Market segment by Type, the product can be split into

- Finance & Accounting

- Customer Services

- HR Outsourcing

- KPO

- Procurement Outsourcing

Market segment by Application, split into

- Manufacturing

- Telecommunications & Technology

- Banking

- Insurance & Finance Services

- Retail

- Others

Market segment by Regions/Countries, this report covers

- North America

- Europe

- China

- Japan

- Southeast Asia

- India

- Central & South America

Global BPO Market Size, Status and Forecast 2020-2026

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by BPO Revenue
1.4 Market by Type
1.4.1 Global BPO Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Finance & Accounting
1.4.3 Customer Services
1.4.4 HR Outsourcing
1.4.5 KPO
1.4.6 Procurement Outsourcing
1.5 Market by Application
1.5.1 Global BPO Market Share by Application: 2020 VS 2026
1.5.2 Manufacturing
1.5.3 Telecommunications & Technology
1.5.4 Banking
1.5.5 Insurance & Finance Services
1.5.6 Retail
1.5.7 Others
1.6 Study Objectives
1.7 Years Considered
2 Global Growth Trends
2.1 Global BPO Market Perspective (2015-2026)
2.2 Global BPO Growth Trends by Regions
2.2.1 BPO Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 BPO Historic Market Share by Regions (2015-2020)
2.2.3 BPO Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter's Five Forces Analysis
2.3.5 BPO Market Growth Strategy
2.3.6 Primary Interviews with Key BPO Players (Opinion Leaders)
3 Competition Landscape by Key Players
3.1 Global Top BPO Players by Market Size
3.1.1 Global Top BPO Players by Revenue (2015-2020)
3.1.2 Global BPO Revenue Market Share by Players (2015-2020)
3.1.3 Global BPO Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global BPO Market Concentration Ratio
3.2.1 Global BPO Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by BPO Revenue in 2019
3.3 BPO Key Players Head office and Area Served
3.4 Key Players BPO Product Solution and Service
3.5 Date of Enter into BPO Market
3.6 Mergers & Acquisitions, Expansion Plans
4 Market Size by Type (2015-2026)
4.1 Global BPO Historic Market Size by Type (2015-2020)
4.2 Global BPO Forecasted Market Size by Type (2021-2026)
5 Market Size by Application (2015-2026)
5.1 Global BPO Market Size by Application (2015-2020)
5.2 Global BPO Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America BPO Market Size (2015-2020)
6.2 BPO Key Players in North America (2019-2020)
6.3 North America BPO Market Size by Type (2015-2020)
6.4 North America BPO Market Size by Application (2015-2020)
7 Europe
7.1 Europe BPO Market Size (2015-2020)
7.2 BPO Key Players in Europe (2019-2020)
7.3 Europe BPO Market Size by Type (2015-2020)
7.4 Europe BPO Market Size by Application (2015-2020)
8 China
8.1 China BPO Market Size (2015-2020)
8.2 BPO Key Players in China (2019-2020)
8.3 China BPO Market Size by Type (2015-2020)
8.4 China BPO Market Size by Application (2015-2020)
9 Japan
9.1 Japan BPO Market Size (2015-2020)
9.2 BPO Key Players in Japan (2019-2020)
9.3 Japan BPO Market Size by Type (2015-2020)
9.4 Japan BPO Market Size by Application (2015-2020)
10 Southeast Asia
10.1 Southeast Asia BPO Market Size (2015-2020)
10.2 BPO Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia BPO Market Size by Type (2015-2020)
10.4 Southeast Asia BPO Market Size by Application (2015-2020)
11 India
11.1 India BPO Market Size (2015-2020)
11.2 BPO Key Players in India (2019-2020)
11.3 India BPO Market Size by Type (2015-2020)
11.4 India BPO Market Size by Application (2015-2020)
12 Central & South America
12.1 Central & South America BPO Market Size (2015-2020)
12.2 BPO Key Players in Central & South America (2019-2020)
12.3 Central & South America BPO Market Size by Type (2015-2020)
12.4 Central & South America BPO Market Size by Application (2015-2020)
13 Key Players Profiles
13.1 Accenture
13.1.1 Accenture Company Details
13.1.2 Accenture Business Overview
13.1.3 Accenture BPO Introduction
13.1.4 Accenture Revenue in BPO Business (2015-2020))
13.1.5 Accenture Recent Development
13.2 Capgemini
13.2.1 Capgemini Company Details
13.2.2 Capgemini Business Overview
13.2.3 Capgemini BPO Introduction
13.2.4 Capgemini Revenue in BPO Business (2015-2020)
13.2.5 Capgemini Recent Development
13.3 Genpact
13.3.1 Genpact Company Details
13.3.2 Genpact Business Overview
13.3.3 Genpact BPO Introduction
13.3.4 Genpact Revenue in BPO Business (2015-2020)
13.3.5 Genpact Recent Development
13.4 IBM
13.4.1 IBM Company Details
13.4.2 IBM Business Overview
13.4.3 IBM BPO Introduction
13.4.4 IBM Revenue in BPO Business (2015-2020)
13.4.5 IBM Recent Development
13.5 Tata Consultancy Services
13.5.1 Tata Consultancy Services Company Details
13.5.2 Tata Consultancy Services Business Overview
13.5.3 Tata Consultancy Services BPO Introduction
13.5.4 Tata Consultancy Services Revenue in BPO Business (2015-2020)
13.5.5 Tata Consultancy Services Recent Development
13.6 3i Infotech
13.6.1 3i Infotech Company Details
13.6.2 3i Infotech Business Overview
13.6.3 3i Infotech BPO Introduction
13.6.4 3i Infotech Revenue in BPO Business (2015-2020)
13.6.5 3i Infotech Recent Development
14 Analyst's Viewpoints/Conclusions
15 Appendix
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
List of Tables
Table 1. BPO Key Market Segments
Table 2. Key Players Covered: Ranking by BPO Revenue
Table 3. Ranking of Global Top BPO Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global BPO Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Finance & Accounting
Table 6. Key Players of Customer Services
Table 7. Key Players of HR Outsourcing
Table 8. Key Players of KPO
Table 9. Key Players of Procurement Outsourcing
Table 10. Global BPO Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 11. Global BPO Market Size by Regions (US$ Million): 2020 VS 2026
Table 12. Global BPO Market Size by Regions (2015-2020) (US$ Million)
Table 13. Global BPO Market Share by Regions (2015-2020)
Table 14. Global BPO Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 15. Global BPO Market Share by Regions (2021-2026)
Table 16. Market Top Trends
Table 17. Key Drivers: Impact Analysis
Table 18. Key Challenges
Table 19. BPO Market Growth Strategy
Table 20. Main Points Interviewed from Key BPO Players
Table 21. Global BPO Revenue by Players (2015-2020) (Million US$)
Table 22. Global BPO Market Share by Players (2015-2020)
Table 23. Global Top BPO Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPO as of 2019)
Table 24. Global BPO by Players Market Concentration Ratio (CR5 and HHI)
Table 25. Key Players Headquarters and Area Served
Table 26. Key Players BPO Product Solution and Service
Table 27. Date of Enter into BPO Market
Table 28. Mergers & Acquisitions, Expansion Plans
Table 29. Global BPO Market Size by Type (2015-2020) (Million US$)
Table 30. Global BPO Market Size Share by Type (2015-2020)
Table 31. Global BPO Revenue Market Share by Type (2021-2026)
Table 32. Global BPO Market Size Share by Application (2015-2020)
Table 33. Global BPO Market Size by Application (2015-2020) (Million US$)
Table 34. Global BPO Market Size Share by Application (2021-2026)
Table 35. North America Key Players BPO Revenue (2019-2020) (Million US$)
Table 36. North America Key Players BPO Market Share (2019-2020)
Table 37. North America BPO Market Size by Type (2015-2020) (Million US$)
Table 38. North America BPO Market Share by Type (2015-2020)
Table 39. North America BPO Market Size by Application (2015-2020) (Million US$)
Table 40. North America BPO Market Share by Application (2015-2020)
Table 41. Europe Key Players BPO Revenue (2019-2020) (Million US$)
Table 42. Europe Key Players BPO Market Share (2019-2020)
Table 43. Europe BPO Market Size by Type (2015-2020) (Million US$)
Table 44. Europe BPO Market Share by Type (2015-2020)
Table 45. Europe BPO Market Size by Application (2015-2020) (Million US$)
Table 46. Europe BPO Market Share by Application (2015-2020)
Table 47. China Key Players BPO Revenue (2019-2020) (Million US$)
Table 48. China Key Players BPO Market Share (2019-2020)
Table 49. China BPO Market Size by Type (2015-2020) (Million US$)
Table 50. China BPO Market Share by Type (2015-2020)
Table 51. China BPO Market Size by Application (2015-2020) (Million US$)
Table 52. China BPO Market Share by Application (2015-2020)
Table 53. Japan Key Players BPO Revenue (2019-2020) (Million US$)
Table 54. Japan Key Players BPO Market Share (2019-2020)
Table 55. Japan BPO Market Size by Type (2015-2020) (Million US$)
Table 56. Japan BPO Market Share by Type (2015-2020)
Table 57. Japan BPO Market Size by Application (2015-2020) (Million US$)
Table 58. Japan BPO Market Share by Application (2015-2020)
Table 59. Southeast Asia Key Players BPO Revenue (2019-2020) (Million US$)
Table 60. Southeast Asia Key Players BPO Market Share (2019-2020)
Table 61. Southeast Asia BPO Market Size by Type (2015-2020) (Million US$)
Table 62. Southeast Asia BPO Market Share by Type (2015-2020)
Table 63. Southeast Asia BPO Market Size by Application (2015-2020) (Million US$)
Table 64. Southeast Asia BPO Market Share by Application (2015-2020)
Table 65. India Key Players BPO Revenue (2019-2020) (Million US$)
Table 66. India Key Players BPO Market Share (2019-2020)
Table 67. India BPO Market Size by Type (2015-2020) (Million US$)
Table 68. India BPO Market Share by Type (2015-2020)
Table 69. India BPO Market Size by Application (2015-2020) (Million US$)
Table 70. India BPO Market Share by Application (2015-2020)
Table 71. Central & South America Key Players BPO Revenue (2019-2020) (Million US$)
Table 72. Central & South America Key Players BPO Market Share (2019-2020)
Table 73. Central & South America BPO Market Size by Type (2015-2020) (Million US$)
Table 74. Central & South America BPO Market Share by Type (2015-2020)
Table 75. Central & South America BPO Market Size by Application (2015-2020) (Million US$)
Table 76. Central & South America BPO Market Share by Application (2015-2020)
Table 77. Accenture Company Details
Table 78. Accenture Business Overview
Table 79. Accenture Product
Table 80. Accenture Revenue in BPO Business (2015-2020) (Million US$)
Table 81. Accenture Recent Development
Table 82. Capgemini Company Details
Table 83. Capgemini Business Overview
Table 84. Capgemini Product
Table 85. Capgemini Revenue in BPO Business (2015-2020) (Million US$)
Table 86. Capgemini Recent Development
Table 87. Genpact Company Details
Table 88. Genpact Business Overview
Table 89. Genpact Product
Table 90. Genpact Revenue in BPO Business (2015-2020) (Million US$)
Table 91. Genpact Recent Development
Table 92. IBM Company Details
Table 93. IBM Business Overview
Table 94. IBM Product
Table 95. IBM Revenue in BPO Business (2015-2020) (Million US$)
Table 96. IBM Recent Development
Table 97. Tata Consultancy Services Company Details
Table 98. Tata Consultancy Services Business Overview
Table 99. Tata Consultancy Services Product
Table 100. Tata Consultancy Services Revenue in BPO Business (2015-2020) (Million US$)
Table 101. Tata Consultancy Services Recent Development
Table 102. 3i Infotech Company Details
Table 103. 3i Infotech Business Overview
Table 104. 3i Infotech Product
Table 105. 3i Infotech Revenue in BPO Business (2015-2020) (Million US$)
Table 106. 3i Infotech Recent Development
Table 107. Research Programs/Design for This Report
Table 108. Key Data Information from Secondary Sources
Table 109. Key Data Information from Primary Sources
List of Figures
Figure 1. Global BPO Market Share by Type: 2020 VS 2026
Figure 2. Finance & Accounting Features
Figure 3. Customer Services Features
Figure 4. HR Outsourcing Features
Figure 5. KPO Features
Figure 6. Procurement Outsourcing Features
Figure 7. Global BPO Market Share by Application: 2020 VS 2026
Figure 8. Manufacturing Case Studies
Figure 9. Telecommunications & Technology Case Studies
Figure 10. Banking Case Studies
Figure 11. Insurance & Finance Services Case Studies
Figure 12. Retail Case Studies
Figure 13. Others Case Studies
Figure 14. BPO Report Years Considered
Figure 15. Global BPO Market Size YoY Growth 2015-2026 (US$ Million)
Figure 16. Global BPO Market Share by Regions: 2020 VS 2026
Figure 17. Global BPO Market Share by Regions (2021-2026)
Figure 18. Porter's Five Forces Analysis
Figure 19. Global BPO Market Share by Players in 2019
Figure 20. Global Top BPO Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPO as of 2019
Figure 21. The Top 10 and 5 Players Market Share by BPO Revenue in 2019
Figure 22. North America BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Europe BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. China BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Japan BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Southeast Asia BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. India BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. Central & South America BPO Market Size YoY Growth (2015-2020) (Million US$)
Figure 29. Bottom-up and Top-down Approaches for This Report
Figure 30. Data Triangulation
Figure 31. Key Executives Interviewed
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