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Global Backoffice Workforce Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028

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Date: 23-Nov-2022
No. of pages: 105
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Backoffice workforce management is an essential process or software for the stable and efficient production and operation of an enterprise. The back office management solution provides a dynamic platform for enterprises to manage their work and assign service levels to each task. These modules can promote employees to propose their own schedule preferences and manage holidays and shifts as needed.

Report Overview

Due to the COVID-19 pandemic and Russia-Ukraine War Influence, the global market for Backoffice Workforce Management estimated at US$ million in the year 2022, is projected to reach a revised size of US$ million by 2028, growing at a CAGR of % during the forecast period 2022-2028.

The USA market for Backoffice Workforce Management is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2023 through 2028.

The China market for Backoffice Workforce Management is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2023 through 2028.

The Europe market for Backoffice Workforce Management is estimated to increase from $ million in 2022 to reach $ million by 2028, at a CAGR of % during the forecast period of 2023 through 2028.

The global key companies of Backoffice Workforce Management include Monet Software, Verint System Inc, ActoiveOps Limited, Calabrio, Aspect Software, Cicero Inc, Teleopti, Intradiem and Genesys, etc. In 2021, the global top five players had a share approximately % in terms of revenue.

Report Scope

This latest report researches the industry structure, revenue and gross margin. Major players' headquarters, market shares, industry ranking and profiles are presented. The primary and secondary research is done in order to access up-to-date government regulations, market information and industry data. Data were collected from the Backoffice Workforce Management companies, distributors, end users, industry associations, governments' industry bureaus, industry publications, industry experts, third party database, and our in-house databases.

This report also includes a discussion of the major players across each regional Backoffice Workforce Management market. Further, it explains the major drivers and regional dynamics of the global Backoffice Workforce Management market and current trends within the industry.

Key Companies Covered

In this section of the report, the researchers have done a comprehensive analysis of the prominent players operating and the strategies they are focusing on to combat the intense competition. Company profiles and market share analysis of the prominent players are also provided in this section. Additionally, the specialists have done an all-encompassing analysis of each player. They have also provided reliable revenue, market share and rank data of the companies for the period 2017-2022. With the assistance of this report, key players, stakeholders, and other participants will be able to stay abreast of the recent and upcoming developments in the business, further enabling them to make efficient choices. Mentioned below are the prime players taken into account in this research report:

- Monet Software

- Verint System Inc

- ActoiveOps Limited

- Calabrio

- Aspect Software

- Cicero Inc

- Teleopti

- Intradiem

- Genesys

- NICE

- Monet Software

- Burnie Group

- Verint Systems

- Leaf Group

Market Segments

This report has explored the key segments: by Type and by Application. The lucrativeness and growth potential have been looked into by the industry experts in this report. This report also provides revenue forecast data by type and by application segments based on value for the period 2017-2028.

Backoffice Workforce Management Segment by Type

- Operation Visualizer

- Performance Management

- Back-Office Optimization

- Robotic Process Automation

- Desktop & Process Analytics

- Others

Backoffice Workforce Management Segment by Application

- IT & Telecommunication

- Retail & E-commerce

- Transportation

- Government

- Others

Key Regions & Countries

This section of the report provides key insights regarding various regions and the key players operating in each region. Economic, social, environmental, technological, and political factors have been taken into consideration while assessing the growth of the particular region/country. The readers will also get their hands on the value data of each region and country for the period 2017-2028.

- North America

- - United States

- - Canada

- Europe

- - Germany

- - France

- - UK

- - Italy

- - Russia

- - Nordic Countries

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia

- Latin America

- - Mexico

- - Brazil

- - Rest of Latin America

- Middle East & Africa

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of MEA

Key Drivers & Barriers

High-impact rendering factors and drivers have been studied in this report to aid the readers to understand the general development. Moreover, the report includes restraints and challenges that may act as stumbling blocks on the way of the players. This will assist the users to be attentive and make informed decisions related to business. Specialists have also laid their focus on the upcoming business prospects.

COVID-19 and Russia-Ukraine War Influence Analysis

The readers in the section will understand how the Backoffice Workforce Management market scenario changed across the globe during the pandemic, post-pandemic and Russia-Ukraine War. The study is done keeping in view the changes in aspects such as demand, consumption, transportation, consumer behavior, supply chain management, export and import, and production. The industry experts have also highlighted the key factors that will help create opportunities for players and stabilize the overall industry in the years to come.

Report Includes:

This report presents an overview of global market for Backoffice Workforce Management market size. Analyses of the global market trends, with historic market revenue data for 2017 - 2021, estimates for 2022, and projections of CAGR through 2028.

This report researches the key producers of Backoffice Workforce Management, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Backoffice Workforce Management, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Backoffice Workforce Management revenue, market share and industry ranking of main companies, data from 2017 to 2022. Identification of the major stakeholders in the global Backoffice Workforce Management market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by type and by application, revenue, and growth rate, from 2017 to 2028. Evaluation and forecast the market size for Backoffice Workforce Management revenue, projected growth trends, production technology, application and end-user industry.

Descriptive company profiles of the major global players, including Monet Software, Verint System Inc, ActoiveOps Limited, Calabrio, Aspect Software, Cicero Inc, Teleopti, Intradiem and Genesys, etc.

Global Backoffice Workforce Management Industry Research Report, Growth Trends and Competitive Analysis 2022-2028

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Backoffice Workforce Management Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 Operation Visualizer
1.2.3 Performance Management
1.2.4 Back-Office Optimization
1.2.5 Robotic Process Automation
1.2.6 Desktop & Process Analytics
1.2.7 Others
1.3 Market by Application
1.3.1 Global Backoffice Workforce Management Market Growth Rate by Application: 2017 VS 2021 VS 2028
1.3.2 IT & Telecommunication
1.3.3 Retail & E-commerce
1.3.4 Transportation
1.3.5 Government
1.3.6 Others
1.4 Study Objectives
1.5 Years Considered
2 Market Perspective
2.1 Global Backoffice Workforce Management Market Size (2017-2028)
2.2 Backoffice Workforce Management Market Size across Key Geographies Worldwide: 2017 VS 2021 VS 2028
2.3 Global Backoffice Workforce Management Market Size by Region (2017-2022)
2.4 Global Backoffice Workforce Management Market Size Forecast by Region (2023-2028)
2.5 Global Top Backoffice Workforce Management Countries Ranking by Market Size
3 Backoffice Workforce Management Competitive by Company
3.1 Global Backoffice Workforce Management Revenue by Players
3.1.1 Global Backoffice Workforce Management Revenue by Players (2017-2022)
3.1.2 Global Backoffice Workforce Management Market Share by Players (2017-2022)
3.2 Global Backoffice Workforce Management Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Covered: Ranking by Backoffice Workforce Management Revenue
3.4 Global Backoffice Workforce Management Market Concentration Ratio
3.4.1 Global Backoffice Workforce Management Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Backoffice Workforce Management Revenue in 2021
3.5 Global Backoffice Workforce Management Key Players Head office and Area Served
3.6 Key Players Backoffice Workforce Management Product Solution and Service
3.7 Date of Enter into Backoffice Workforce Management Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Global Backoffice Workforce Management Breakdown Data by Type
4.1 Global Backoffice Workforce Management Historic Revenue by Type (2017-2022)
4.2 Global Backoffice Workforce Management Forecasted Revenue by Type (2023-2028)
5 Global Backoffice Workforce Management Breakdown Data by Application
5.1 Global Backoffice Workforce Management Historic Market Size by Application (2017-2022)
5.2 Global Backoffice Workforce Management Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Backoffice Workforce Management Revenue by Company (2020-2022)
6.2 North America Backoffice Workforce Management Revenue by Type (2017-2028)
6.3 North America Backoffice Workforce Management Revenue by Application (2017-2028)
6.4 North America Backoffice Workforce Management Revenue by Country (2017-2028)
6.4.1 U.S.
6.4.2 Canada
7 Europe
7.1 Europe Backoffice Workforce Management Revenue by Company (2020-2022)
7.2 Europe Backoffice Workforce Management Revenue by Type (2017-2028)
7.3 Europe Backoffice Workforce Management Revenue by Application (2017-2028)
7.4 Europe Backoffice Workforce Management Revenue by Country (2017-2028)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
8 Asia Pacific
8.1 Asia Pacific Backoffice Workforce Management Revenue by Company (2020-2022)
8.2 Asia Pacific Backoffice Workforce Management Revenue by Type (2017-2028)
8.3 Asia Pacific Backoffice Workforce Management Revenue by Application (2017-2028)
8.4 Asia Pacific Backoffice Workforce Management Revenue by Region (2017-2028)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 India
8.4.5 Australia
8.4.6 Taiwan
8.4.7 Indonesia
8.4.8 Thailand
8.4.9 Malaysia
8.4.10 Philippines
8.4.11 Vietnam
9 Latin America
9.1 Latin America Backoffice Workforce Management Revenue by Company (2020-2022)
9.2 Latin America Backoffice Workforce Management Revenue by Type (2017-2028)
9.3 Latin America Backoffice Workforce Management Revenue by Application (2017-2028)
9.4 Latin America Backoffice Workforce Management Revenue by Country (2017-2028)
9.4.1 Mexico
9.4.2 Brazil
9.4.3 Argentina
10 Middle East and Africa
10.1 Middle East and Africa Backoffice Workforce Management Revenue by Company (2020-2022)
10.2 Middle East and Africa Backoffice Workforce Management Revenue by Type (2017-2028)
10.3 Middle East and Africa Backoffice Workforce Management Revenue by Application (2017-2028)
10.4 Middle East and Africa Backoffice Workforce Management Revenue by Country (2017-2028)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
11 Company Profiles
11.1 Monet Software
11.1.1 Monet Software Company Details
11.1.2 Monet Software Business Overview
11.1.3 Monet Software Backoffice Workforce Management Products and Services
11.1.4 Monet Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.1.5 Monet Software Backoffice Workforce Management SWOT Analysis
11.1.6 Monet Software Recent Developments
11.2 Verint System Inc
11.2.1 Verint System Inc Company Details
11.2.2 Verint System Inc Business Overview
11.2.3 Verint System Inc Backoffice Workforce Management Products and Services
11.2.4 Verint System Inc Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.2.5 Verint System Inc Backoffice Workforce Management SWOT Analysis
11.2.6 Verint System Inc Recent Developments
11.3 ActoiveOps Limited
11.3.1 ActoiveOps Limited Company Details
11.3.2 ActoiveOps Limited Business Overview
11.3.3 ActoiveOps Limited Backoffice Workforce Management Products and Services
11.3.4 ActoiveOps Limited Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.3.5 ActoiveOps Limited Backoffice Workforce Management SWOT Analysis
11.3.6 ActoiveOps Limited Recent Developments
11.4 Calabrio
11.4.1 Calabrio Company Details
11.4.2 Calabrio Business Overview
11.4.3 Calabrio Backoffice Workforce Management Products and Services
11.4.4 Calabrio Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.4.5 Calabrio Backoffice Workforce Management SWOT Analysis
11.4.6 Calabrio Recent Developments
11.5 Aspect Software
11.5.1 Aspect Software Company Details
11.5.2 Aspect Software Business Overview
11.5.3 Aspect Software Backoffice Workforce Management Products and Services
11.5.4 Aspect Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.5.5 Aspect Software Backoffice Workforce Management SWOT Analysis
11.5.6 Aspect Software Recent Developments
11.6 Cicero Inc
11.6.1 Cicero Inc Company Details
11.6.2 Cicero Inc Business Overview
11.6.3 Cicero Inc Backoffice Workforce Management Products and Services
11.6.4 Cicero Inc Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.6.5 Cicero Inc Backoffice Workforce Management SWOT Analysis
11.6.6 Cicero Inc Recent Developments
11.7 Teleopti
11.7.1 Teleopti Company Details
11.7.2 Teleopti Business Overview
11.7.3 Teleopti Backoffice Workforce Management Products and Services
11.7.4 Teleopti Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.7.5 Teleopti Backoffice Workforce Management SWOT Analysis
11.7.6 Teleopti Recent Developments
11.8 Intradiem
11.8.1 Intradiem Company Details
11.8.2 Intradiem Business Overview
11.8.3 Intradiem Backoffice Workforce Management Products and Services
11.8.4 Intradiem Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.8.5 Intradiem Backoffice Workforce Management SWOT Analysis
11.8.6 Intradiem Recent Developments
11.9 Genesys
11.9.1 Genesys Company Details
11.9.2 Genesys Business Overview
11.9.3 Genesys Backoffice Workforce Management Products and Services
11.9.4 Genesys Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.9.5 Genesys Backoffice Workforce Management SWOT Analysis
11.9.6 Genesys Recent Developments
11.10 NICE
11.10.1 NICE Company Details
11.10.2 NICE Business Overview
11.10.3 NICE Backoffice Workforce Management Products and Services
11.10.4 NICE Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.10.5 NICE Backoffice Workforce Management SWOT Analysis
11.10.6 NICE Recent Developments
11.11 Monet Software
11.11.1 Monet Software Company Details
11.11.2 Monet Software Business Overview
11.11.3 Monet Software Backoffice Workforce Management Products and Services
11.11.4 Monet Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.11.5 Monet Software Recent Developments
11.12 Burnie Group
11.12.1 Burnie Group Company Details
11.12.2 Burnie Group Business Overview
11.12.3 Burnie Group Backoffice Workforce Management Products and Services
11.12.4 Burnie Group Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.12.5 Burnie Group Recent Developments
11.13 Verint Systems
11.13.1 Verint Systems Company Details
11.13.2 Verint Systems Business Overview
11.13.3 Verint Systems Backoffice Workforce Management Products and Services
11.13.4 Verint Systems Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.13.5 Verint Systems Recent Developments
11.14 Leaf Group
11.14.1 Leaf Group Company Details
11.14.2 Leaf Group Business Overview
11.14.3 Leaf Group Backoffice Workforce Management Products and Services
11.14.4 Leaf Group Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022)
11.14.5 Leaf Group Recent Developments
12 Backoffice Workforce Management Market Dynamics
12.1 Backoffice Workforce Management Market Trends
12.2 Backoffice Workforce Management Market Drivers
12.3 Backoffice Workforce Management Market Challenges
12.4 Backoffice Workforce Management Market Restraints
13 Research Findings and Conclusion
14 Appendix
14.1 Research Methodology
14.1.1 Methodology/Research Approach
14.1.2 Data Source
14.2 Author Details
List of Tables
Table 1. Global Backoffice Workforce Management Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
Table 2. Key Players of Operation Visualizer
Table 3. Key Players of Performance Management
Table 4. Key Players of Back-Office Optimization
Table 5. Key Players of Robotic Process Automation
Table 6. Key Players of Desktop & Process Analytics
Table 7. Key Players of Others
Table 8. Global Backoffice Workforce Management Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
Table 9. Global Backoffice Workforce Management Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028
Table 10. Global Backoffice Workforce Management Revenue by Region (2017-2022) & (US$ Million)
Table 11. Global Backoffice Workforce Management Revenue Market Share by Region (2017-2022)
Table 12. Global Backoffice Workforce Management Revenue by Players (2017-2022) & (US$ Million)
Table 13. Global Backoffice Workforce Management Market Share by Players (2017-2022)
Table 14. Global Top Backoffice Workforce Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Backoffice Workforce Management as of 2021)
Table 15. Ranking of Global Top Backoffice Workforce Management Companies by Revenue (US$ Million) in 2021
Table 16. Global 5 Largest Players Market Share by Backoffice Workforce Management Revenue (CR5 and HHI) & (2017-2022)
Table 17. Key Players Headquarters and Area Served
Table 18. Key Players Backoffice Workforce Management Product Solution and Service
Table 19. Date of Key Manufacturers Enter into Backoffice Workforce Management Market
Table 20. Mergers & Acquisitions, Expansion Plans
Table 21. Global Backoffice Workforce Management Market Size by Type (2017-2022) & (US$ Million)
Table 22. Global Backoffice Workforce Management Revenue Market Share by Type (2017-2022)
Table 23. Global Backoffice Workforce Management Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 24. Global Backoffice Workforce Management Revenue Market Share by Type (2023-2028)
Table 25. Global Backoffice Workforce Management Market Size by Application (2017-2022) & (US$ Million)
Table 26. Global Backoffice Workforce Management Revenue Market Share by Application (2017-2022)
Table 27. Global Backoffice Workforce Management Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 28. Global Backoffice Workforce Management Revenue Market Share by Application (2023-2028)
Table 29. North America Backoffice Workforce Management Revenue by Company (2020-2022) & (US$ Million)
Table 30. North America Backoffice Workforce Management Revenue by Type (2017-2022) & (US$ Million)
Table 31. North America Backoffice Workforce Management Revenue by Type (2023-2028) & (US$ Million)
Table 32. North America Backoffice Workforce Management Revenue by Application (2017-2022) & (US$ Million)
Table 33. North America Backoffice Workforce Management Revenue by Application (2023-2028) & (US$ Million)
Table 34. North America Backoffice Workforce Management Revenue by Country (2017-2022) & (US$ Million)
Table 35. North America Backoffice Workforce Management Revenue by Country (2023-2028) & (US$ Million)
Table 36. Europe Backoffice Workforce Management Revenue by Company (2020-2022) & (US$ Million)
Table 37. Europe Backoffice Workforce Management Revenue by Type (2017-2022) & (US$ Million)
Table 38. Europe Backoffice Workforce Management Revenue by Type (2023-2028) & (US$ Million)
Table 39. Europe Backoffice Workforce Management Revenue by Application (2017-2022) & (US$ Million)
Table 40. Europe Backoffice Workforce Management Revenue by Application (2023-2028) & (US$ Million)
Table 41. Europe Backoffice Workforce Management Revenue by Country (2017-2022) & (US$ Million)
Table 42. Europe Backoffice Workforce Management Revenue by Country (2023-2028) & (US$ Million)
Table 43. Asia Pacific Backoffice Workforce Management Revenue by Company (2020-2022) & (US$ Million)
Table 44. Asia Pacific Backoffice Workforce Management Revenue by Type (2017-2022) & (US$ Million)
Table 45. Asia Pacific Backoffice Workforce Management Revenue by Type (2023-2028) & (US$ Million)
Table 46. Asia Pacific Backoffice Workforce Management Revenue by Application (2017-2022) & (US$ Million)
Table 47. Asia Pacific Backoffice Workforce Management Revenue by Application (2023-2028) & (US$ Million)
Table 48. Asia Pacific Backoffice Workforce Management Revenue by Region (2017-2022) & (US$ Million)
Table 49. Asia Pacific Backoffice Workforce Management Revenue by Region (2023-2028) & (US$ Million)
Table 50. Latin America Backoffice Workforce Management Revenue by Company (2020-2022) & (US$ Million)
Table 51. Latin America Backoffice Workforce Management Revenue by Type (2017-2022) & (US$ Million)
Table 52. Latin America Backoffice Workforce Management Revenue by Type (2023-2028) & (US$ Million)
Table 53. Latin America Backoffice Workforce Management Revenue by Application (2017-2022) & (US$ Million)
Table 54. Latin America Backoffice Workforce Management Revenue by Application (2023-2028) & (US$ Million)
Table 55. Latin America Backoffice Workforce Management Revenue by Country (2017-2022) & (US$ Million)
Table 56. Latin America Backoffice Workforce Management Revenue by Country (2023-2028) & (US$ Million)
Table 57. Middle East and Africa Backoffice Workforce Management Revenue by Company (2020-2022) & (US$ Million)
Table 58. Middle East and Africa Backoffice Workforce Management Revenue by Type (2017-2022) & (US$ Million)
Table 59. Middle East and Africa Backoffice Workforce Management Revenue by Type (2023-2028) & (US$ Million)
Table 60. Middle East and Africa Backoffice Workforce Management Revenue by Application (2017-2022) & (US$ Million)
Table 61. Middle East and Africa Backoffice Workforce Management Revenue by Application (2023-2028) & (US$ Million)
Table 62. Middle East and Africa Backoffice Workforce Management Revenue by Country (2017-2022) & (US$ Million)
Table 63. Middle East and Africa Backoffice Workforce Management Revenue by Country (2023-2028) & (US$ Million)
Table 64. Monet Software Company Details
Table 65. Monet Software Business Overview
Table 66. Monet Software Backoffice Workforce Management Product and Services
Table 67. Monet Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 68. Monet Software Backoffice Workforce Management SWOT Analysis
Table 69. Monet Software Recent Developments
Table 70. Verint System Inc Company Details
Table 71. Verint System Inc Business Overview
Table 72. Verint System Inc Backoffice Workforce Management Product and Services
Table 73. Verint System Inc Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 74. Verint System Inc Backoffice Workforce Management SWOT Analysis
Table 75. Verint System Inc Recent Developments
Table 76. ActoiveOps Limited Company Details
Table 77. ActoiveOps Limited Business Overview
Table 78. ActoiveOps Limited Backoffice Workforce Management Product and Services
Table 79. ActoiveOps Limited Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 80. ActoiveOps Limited Backoffice Workforce Management SWOT Analysis
Table 81. ActoiveOps Limited Recent Developments
Table 82. Calabrio Company Details
Table 83. Calabrio Business Overview
Table 84. Calabrio Backoffice Workforce Management Product and Services
Table 85. Calabrio Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 86. Calabrio Backoffice Workforce Management SWOT Analysis
Table 87. Calabrio Recent Developments
Table 88. Aspect Software Company Details
Table 89. Aspect Software Business Overview
Table 90. Aspect Software Backoffice Workforce Management Product and Services
Table 91. Aspect Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 92. Aspect Software Backoffice Workforce Management SWOT Analysis
Table 93. Aspect Software Recent Developments
Table 94. Cicero Inc Company Details
Table 95. Cicero Inc Business Overview
Table 96. Cicero Inc Backoffice Workforce Management Product and Services
Table 97. Cicero Inc Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 98. Cicero Inc Backoffice Workforce Management SWOT Analysis
Table 99. Cicero Inc Recent Developments
Table 100. Teleopti Company Details
Table 101. Teleopti Business Overview
Table 102. Teleopti Backoffice Workforce Management Product and Services
Table 103. Teleopti Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 104. Teleopti Backoffice Workforce Management SWOT Analysis
Table 105. Teleopti Recent Developments
Table 106. Intradiem Company Details
Table 107. Intradiem Business Overview
Table 108. Intradiem Backoffice Workforce Management Product and Services
Table 109. Intradiem Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 110. Intradiem Backoffice Workforce Management SWOT Analysis
Table 111. Intradiem Recent Developments
Table 112. Genesys Company Details
Table 113. Genesys Business Overview
Table 114. Genesys Backoffice Workforce Management Product and Services
Table 115. Genesys Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 116. Genesys Backoffice Workforce Management SWOT Analysis
Table 117. Genesys Recent Developments
Table 118. NICE Company Details
Table 119. NICE Business Overview
Table 120. NICE Backoffice Workforce Management Product and Services
Table 121. NICE Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 122. NICE Backoffice Workforce Management SWOT Analysis
Table 123. NICE Recent Developments
Table 124. Monet Software Company Details
Table 125. Monet Software Business Overview
Table 126. Monet Software Backoffice Workforce Management Product and Services
Table 127. Monet Software Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 128. Monet Software Recent Developments
Table 129. Burnie Group Company Details
Table 130. Burnie Group Business Overview
Table 131. Burnie Group Backoffice Workforce Management Product and Services
Table 132. Burnie Group Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 133. Burnie Group Recent Developments
Table 134. Verint Systems Company Details
Table 135. Verint Systems Business Overview
Table 136. Verint Systems Backoffice Workforce Management Product and Services
Table 137. Verint Systems Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 138. Verint Systems Recent Developments
Table 139. Leaf Group Company Details
Table 140. Leaf Group Business Overview
Table 141. Leaf Group Backoffice Workforce Management Product and Services
Table 142. Leaf Group Backoffice Workforce Management Revenue in Backoffice Workforce Management Business (2017-2022) & (US$ Million)
Table 143. Leaf Group Recent Developments
Table 144. Backoffice Workforce Management Market Trends
Table 145. Backoffice Workforce Management Market Drivers
Table 146. Backoffice Workforce Management Market Challenges
Table 147. Backoffice Workforce Management Market Restraints
Table 148. Research Programs/Design for This Report
Table 149. Key Data Information from Secondary Sources
Table 150. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Backoffice Workforce Management Sales Market Share by Type: 2021 VS 2028
Figure 2. Operation Visualizer Features
Figure 3. Performance Management Features
Figure 4. Back-Office Optimization Features
Figure 5. Robotic Process Automation Features
Figure 6. Desktop & Process Analytics Features
Figure 7. Others Features
Figure 8. Global Backoffice Workforce Management Sales Market Share by Application: 2021 VS 2028
Figure 9. IT & Telecommunication Case Studies
Figure 10. Retail & E-commerce Case Studies
Figure 11. Transportation Case Studies
Figure 12. Government Case Studies
Figure 13. Others Case Studies
Figure 14. Backoffice Workforce Management Report Years Considered
Figure 15. Global Backoffice Workforce Management Revenue, (US$ Million), 2017 VS 2021 VS 2028
Figure 16. Global Backoffice Workforce Management Market Size 2017-2028 (US$ Million)
Figure 17. Global Backoffice Workforce Management Market Size Market Share by Region: 2021 VS 2028
Figure 18. Global Backoffice Workforce Management Revenue Market Share by Region in 2017 VS 2022
Figure 19. Global Top 10 Backoffice Workforce Management Countries Ranking by Market Size (US$ Million) in 2021
Figure 20. Global Backoffice Workforce Management Market Share by Players in 2021
Figure 21. Global Top Backoffice Workforce Management Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Backoffice Workforce Management as of 2021)
Figure 22. The Top 10 and 5 Players Market Share by Backoffice Workforce Management Revenue in 2021
Figure 23. North America Backoffice Workforce Management Revenue Market Share by Company in 2021
Figure 24. North America Backoffice Workforce Management Revenue Market Share by Type (2017-2028)
Figure 25. North America Backoffice Workforce Management Revenue Market Share by Application (2017-2028)
Figure 26. North America Backoffice Workforce Management Revenue Share by Country (2017-2028)
Figure 27. U.S. Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 28. Canada Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 29. Europe Backoffice Workforce Management Revenue Market Share by Company in 2021
Figure 30. Europe Backoffice Workforce Management Revenue Market Share by Type (2017-2028)
Figure 31. Europe Backoffice Workforce Management Revenue Market Share by Application (2017-2028)
Figure 32. Europe Backoffice Workforce Management Revenue Share by Country (2017-2028)
Figure 33. Germany Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 34. France Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 35. U.K. Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 36. Italy Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 37. Russia Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 38. Asia Pacific Backoffice Workforce Management Revenue Market Share by Company in 2021
Figure 39. Asia Pacific Backoffice Workforce Management Revenue Market Share by Type (2017-2028)
Figure 40. Asia Pacific Backoffice Workforce Management Revenue Market Share by Application (2017-2028)
Figure 41. Asia Pacific Backoffice Workforce Management Revenue Share by Region (2017-2028)
Figure 42. China Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 43. Japan Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 44. South Korea Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 45. India Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 46. Australia Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 47. Taiwan Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 48. Indonesia Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 49. Thailand Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 50. Malaysia Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 51. Philippines Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 52. Vietnam Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 53. Latin America Backoffice Workforce Management Revenue Market Share by Company in 2021
Figure 54. Latin America Backoffice Workforce Management Revenue Market Share by Type (2017-2028)
Figure 55. Latin America Backoffice Workforce Management Revenue Market Share by Application (2017-2028)
Figure 56. Latin America Backoffice Workforce Management Revenue Share by Country (2017-2028)
Figure 57. Mexico Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 58. Brazil Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 59. Argentina Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 60. Middle East and Africa Backoffice Workforce Management Revenue Market Share by Company in 2021
Figure 61. Middle East and Africa Backoffice Workforce Management Revenue Market Share by Type (2017-2028)
Figure 62. Middle East and Africa Backoffice Workforce Management Revenue Market Share by Application (2017-2028)
Figure 63. Middle East and Africa Backoffice Workforce Management Revenue Share by Country (2017-2028)
Figure 64. Turkey Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 65. Saudi Arabia Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 66. UAE Backoffice Workforce Management Revenue (2017-2028) & (US$ Million)
Figure 67. Monet Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 68. Verint System Inc Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 69. ActoiveOps Limited Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 70. Calabrio Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 71. Aspect Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 72. Cicero Inc Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 73. Teleopti Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 74. Intradiem Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 75. Genesys Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 76. NICE Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 77. Monet Software Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 78. Burnie Group Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 79. Verint Systems Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 80. Leaf Group Revenue Growth Rate in Backoffice Workforce Management Business (2017-2022)
Figure 81. Bottom-up and Top-down Approaches for This Report
Figure 82. Data Triangulation
Figure 83. Key Executives Interviewed
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