Global and United States Unified Communications as a Service (UCaaS) Market Report & Forecast 2022-2028
Table of Contents1 Study Coverage
1.1 Unified Communications as a Service (UCaaS) Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million) Introduction
1.2 Global Unified Communications as a Service (UCaaS) Outlook 2017 VS 2022 VS 2028
1.2.1 Global Unified Communications as a Service (UCaaS) Market Size for the Year 2017-2028
1.2.2 Global Unified Communications as a Service (UCaaS) Market Size for the Year 2017-2028
1.3 Unified Communications as a Service (UCaaS) Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Unified Communications as a Service (UCaaS) in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Unified Communications as a Service (UCaaS) Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Unified Communications as a Service (UCaaS) Market Dynamics
1.4.1 Unified Communications as a Service (UCaaS) Industry Trends
1.4.2 Unified Communications as a Service (UCaaS) Market Drivers
1.4.3 Unified Communications as a Service (UCaaS) Market Challenges
1.4.4 Unified Communications as a Service (UCaaS) Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Unified Communications as a Service (UCaaS) by Type
2.1 Unified Communications as a Service (UCaaS) Market Segment by Type
2.1.1 Single Tenant
2.1.2 Multi-Tenant
2.2 Global Unified Communications as a Service (UCaaS) Market Size by Type (2017, 2022 & 2028)
2.3 Global Unified Communications as a Service (UCaaS) Market Size by Type (2017-2028)
2.4 United States Unified Communications as a Service (UCaaS) Market Size by Type (2017, 2022 & 2028)
2.5 United States Unified Communications as a Service (UCaaS) Market Size by Type (2017-2028)
3 Unified Communications as a Service (UCaaS) by Application
3.1 Unified Communications as a Service (UCaaS) Market Segment by Application
3.1.1 Information And Communication Technology (ICT)
3.1.2 Banking, Financial Services, Insurance (BFSI)
3.1.3 Medical
3.1.4 Retail
3.1.5 Manufacturing
3.2 Global Unified Communications as a Service (UCaaS) Market Size by Application (2017, 2022 & 2028)
3.3 Global Unified Communications as a Service (UCaaS) Market Size by Application (2017-2028)
3.4 United States Unified Communications as a Service (UCaaS) Market Size by Application (2017, 2022 & 2028)
3.5 United States Unified Communications as a Service (UCaaS) Market Size by Application (2017-2028)
4 Global Unified Communications as a Service (UCaaS) Competitor Landscape by Company
4.1 Global Unified Communications as a Service (UCaaS) Market Size by Company
4.1.1 Top Global Unified Communications as a Service (UCaaS) Companies Ranked by Revenue (2021)
4.1.2 Global Unified Communications as a Service (UCaaS) Revenue by Player (2017-2022)
4.2 Global Unified Communications as a Service (UCaaS) Concentration Ratio (CR)
4.2.1 Unified Communications as a Service (UCaaS) Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Unified Communications as a Service (UCaaS) in 2021
4.2.3 Global Unified Communications as a Service (UCaaS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Unified Communications as a Service (UCaaS) Headquarters, Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million) Type
4.3.1 Global Unified Communications as a Service (UCaaS) Headquarters and Area Served
4.3.2 Global Unified Communications as a Service (UCaaS) Companies Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Unified Communications as a Service (UCaaS) Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Unified Communications as a Service (UCaaS) Market Size by Company
4.5.1 Top Unified Communications as a Service (UCaaS) Players in United States, Ranked by Revenue (2021)
4.5.2 United States Unified Communications as a Service (UCaaS) Revenue by Players (2020, 2021 & 2022)
5 Global Unified Communications as a Service (UCaaS) Market Size by Region
5.1 Global Unified Communications as a Service (UCaaS) Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Unified Communications as a Service (UCaaS) Market Size by Region (2017-2028)
5.2.1 Global Unified Communications as a Service (UCaaS) Market Size by Region: 2017-2022
5.2.2 Global Unified Communications as a Service (UCaaS) Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Unified Communications as a Service (UCaaS) Market Size YoY Growth 2017-2028
6.1.2 North America Unified Communications as a Service (UCaaS) Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 U.S.
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Unified Communications as a Service (UCaaS) Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Unified Communications as a Service (UCaaS) Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.2.12 Philippines
6.3 Europe
6.3.1 Europe Unified Communications as a Service (UCaaS) Market Size YoY Growth 2017-2028
6.3.2 Europe Unified Communications as a Service (UCaaS) Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Unified Communications as a Service (UCaaS) Market Size YoY Growth 2017-2028
6.4.2 Latin America Unified Communications as a Service (UCaaS) Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Unified Communications as a Service (UCaaS) Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Unified Communications as a Service (UCaaS) Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 UAE
7 Company Profiles
7.1 Google
7.1.1 Google Company Details
7.1.2 Google Business Overview
7.1.3 Google Unified Communications as a Service (UCaaS) Introduction
7.1.4 Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.1.5 Google Recent Development
7.2 Avaya
7.2.1 Avaya Company Details
7.2.2 Avaya Business Overview
7.2.3 Avaya Unified Communications as a Service (UCaaS) Introduction
7.2.4 Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.2.5 Avaya Recent Development
7.3 Cisco
7.3.1 Cisco Company Details
7.3.2 Cisco Business Overview
7.3.3 Cisco Unified Communications as a Service (UCaaS) Introduction
7.3.4 Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.3.5 Cisco Recent Development
7.4 Microsoft
7.4.1 Microsoft Company Details
7.4.2 Microsoft Business Overview
7.4.3 Microsoft Unified Communications as a Service (UCaaS) Introduction
7.4.4 Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.4.5 Microsoft Recent Development
7.5 Fuze
7.5.1 Fuze Company Details
7.5.2 Fuze Business Overview
7.5.3 Fuze Unified Communications as a Service (UCaaS) Introduction
7.5.4 Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.5.5 Fuze Recent Development
7.6 West Unified Communications Services
7.6.1 West Unified Communications Services Company Details
7.6.2 West Unified Communications Services Business Overview
7.6.3 West Unified Communications Services Unified Communications as a Service (UCaaS) Introduction
7.6.4 West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.6.5 West Unified Communications Services Recent Development
7.7 Mitel
7.7.1 Mitel Company Details
7.7.2 Mitel Business Overview
7.7.3 Mitel Unified Communications as a Service (UCaaS) Introduction
7.7.4 Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.7.5 Mitel Recent Development
7.8 PanTerra Networks
7.8.1 PanTerra Networks Company Details
7.8.2 PanTerra Networks Business Overview
7.8.3 PanTerra Networks Unified Communications as a Service (UCaaS) Introduction
7.8.4 PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.8.5 PanTerra Networks Recent Development
7.9 Polycom
7.9.1 Polycom Company Details
7.9.2 Polycom Business Overview
7.9.3 Polycom Unified Communications as a Service (UCaaS) Introduction
7.9.4 Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022)
7.9.5 Polycom Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
List of TablesTable 1. Unified Communications as a Service (UCaaS) Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028)
Table 2. Unified Communications as a Service (UCaaS) Market Trends
Table 3. Unified Communications as a Service (UCaaS) Market Drivers
Table 4. Unified Communications as a Service (UCaaS) Market Challenges
Table 5. Unified Communications as a Service (UCaaS) Market Restraints
Table 6. Global Unified Communications as a Service (UCaaS) Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 7. United States Unified Communications as a Service (UCaaS) Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 8. Global Unified Communications as a Service (UCaaS) Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 9. United States Unified Communications as a Service (UCaaS) Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 10. Top Unified Communications as a Service (UCaaS) Companies in Global Market, Ranking by Revenue (2021)
Table 11. Global Unified Communications as a Service (UCaaS) Revenue by Player, (US$ Million), 2017-2022
Table 12. Global Unified Communications as a Service (UCaaS) Revenue Share by Player, 2017-2022
Table 13. Global Unified Communications as a Service (UCaaS) Companies Market Concentration Ratio (CR5 and HHI)
Table 14. Global Unified Communications as a Service (UCaaS) by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Unified Communications as a Service (UCaaS) as of 2021)
Table 15. Top Players of Unified Communications as a Service (UCaaS) in Global Market, Headquarters and Area Served
Table 16. Companies Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million) Type
Table 17. Date of International Companies Enter into Unified Communications as a Service (UCaaS) Market
Table 18. Companies Mergers & Acquisitions, Expansion Plans
Table 19. Top Unified Communications as a Service (UCaaS) Players in United States Market, Ranking by Revenue (2021)
Table 20. United States Unified Communications as a Service (UCaaS) Revenue by Players, (US$ Million), 2020, 2021 & 2022
Table 21. United States Unified Communications as a Service (UCaaS) Revenue Share by Players, 2020, 2021 & 2022
Table 22. Global Unified Communications as a Service (UCaaS) Market Size by Region (US$ Million): 2017 VS 2022 VS 2028
Table 23. Global Unified Communications as a Service (UCaaS) Market Size by Region (2017-2022) & (US$ Million)
Table 24. Global Unified Communications as a Service (UCaaS) Market Size Forecast by Region (2023-2028) & (US$ Million)
Table 25. North America Unified Communications as a Service (UCaaS) Sales in Value by Country (2017-2028) & (US$ Million)
Table 26. Asia Pacific Unified Communications as a Service (UCaaS) Sales in Value by Region (2017-2028) & (US$ Million)
Table 27. Europe Unified Communications as a Service (UCaaS) Sales in Value by Country (2017-2028) & (US$ Million)
Table 28. Latin Americaa Unified Communications as a Service (UCaaS) Sales in Value by Country (2017-2028) & (US$ Million)
Table 29. Middle East and Africa Unified Communications as a Service (UCaaS) Sales in Value by Country (2017-2028) & (US$ Million)
Table 30. Google Company Details
Table 31. Google Business Overview
Table 32. Google Unified Communications as a Service (UCaaS) Product
Table 33. Google Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 34. Google Recent Development
Table 35. Avaya Company Details
Table 36. Avaya Business Overview
Table 37. Avaya Unified Communications as a Service (UCaaS) Product
Table 38. Avaya Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 39. Avaya Recent Development
Table 40. Cisco Company Details
Table 41. Cisco Business Overview
Table 42. Cisco Unified Communications as a Service (UCaaS) Product
Table 43. Cisco Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 44. Cisco Recent Development
Table 45. Microsoft Company Details
Table 46. Microsoft Business Overview
Table 47. Microsoft Unified Communications as a Service (UCaaS) Product
Table 48. Microsoft Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 49. Microsoft Recent Development
Table 50. Fuze Company Details
Table 51. Fuze Business Overview
Table 52. Fuze Unified Communications as a Service (UCaaS) Product
Table 53. Fuze Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 54. Fuze Recent Development
Table 55. West Unified Communications Services Company Details
Table 56. West Unified Communications Services Business Overview
Table 57. West Unified Communications Services Unified Communications as a Service (UCaaS) Product
Table 58. West Unified Communications Services Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 59. West Unified Communications Services Recent Development
Table 60. Mitel Company Details
Table 61. Mitel Business Overview
Table 62. Mitel Unified Communications as a Service (UCaaS) Product
Table 63. Mitel Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 64. Mitel Recent Development
Table 65. PanTerra Networks Company Details
Table 66. PanTerra Networks Business Overview
Table 67. PanTerra Networks Unified Communications as a Service (UCaaS) Product
Table 68. PanTerra Networks Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 69. PanTerra Networks Recent Development
Table 70. Polycom Company Details
Table 71. Polycom Business Overview
Table 72. Polycom Unified Communications as a Service (UCaaS) Product
Table 73. Polycom Revenue in Unified Communications as a Service (UCaaS) Business (2017-2022) & (US$ Million)
Table 74. Polycom Recent Development
Table 75. Research Programs/Design for This Report
Table 76. Key Data Information from Secondary Sources
Table 77. Key Data Information from Primary Sources
List of FiguresFigure 1. Unified Communications as a Service (UCaaS) Product Picture
Figure 2. Global Unified Communications as a Service (UCaaS) Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 3. Global Unified Communications as a Service (UCaaS) Market Size 2017-2028 (US$ Million)
Figure 4. United States Unified Communications as a Service (UCaaS) Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 5. United States Unified Communications as a Service (UCaaS) Market Size 2017-2028 (US$ Million)
Figure 6. United States Unified Communications as a Service (UCaaS) Market Share in Global 2017-2028
Figure 7. Unified Communications as a Service (UCaaS) Report Years Considered
Figure 8. Product Picture of Single Tenant
Figure 9. Product Picture of Multi-Tenant
Figure 10. Global Unified Communications as a Service (UCaaS) Market Share by Type in 2022 & 2028
Figure 11. Global Unified Communications as a Service (UCaaS) Market Size by Type (2017-2028) & (US$ Million)
Figure 12. Global Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
Figure 13. United States Unified Communications as a Service (UCaaS) Market Share by Type in 2022 & 2028
Figure 14. United States Unified Communications as a Service (UCaaS) Market Size by Type (2017-2028) & (US$ Million)
Figure 15. United States Unified Communications as a Service (UCaaS) Market Share by Type (2017-2028)
Figure 16. Product Picture of Information And Communication Technology (ICT)
Figure 17. Product Picture of Banking, Financial Services, Insurance (BFSI)
Figure 18. Product Picture of Medical
Figure 19. Product Picture of Retail
Figure 20. Product Picture of Manufacturing
Figure 21. Global Unified Communications as a Service (UCaaS) Market Share by Application in 2022 & 2028
Figure 22. Global Unified Communications as a Service (UCaaS) Market Size by Application (2017-2028) & (US$ Million)
Figure 23. Global Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
Figure 24. United States Unified Communications as a Service (UCaaS) Market Share by Application in 2022 & 2028
Figure 25. United States Unified Communications as a Service (UCaaS) Market Size by Application (2017-2028) & (US$ Million)
Figure 26. United States Unified Communications as a Service (UCaaS) Market Share by Application (2017-2028)
Figure 27. North America Unified Communications as a Service (UCaaS) Market Size Growth Rate 2017-2028 (US$ Million)
Figure 28. U.S. Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 29. Canada Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 30. Europe Unified Communications as a Service (UCaaS) Market Size Growth Rate 2017-2028 (US$ Million)
Figure 31. Germany Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 32. France Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 33. U.K. Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 34. Italy Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 35. Russia Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 36. Asia-Pacific Unified Communications as a Service (UCaaS) Market Size Growth Rate 2017-2028 (US$ Million)
Figure 37. China Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 38. Japan Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 39. South Korea Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 40. India Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 41. Australia Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 42. Taiwan Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 43. Indonesia Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 44. Thailand Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 45. Malaysia Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 46. Philippines Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 47. Latin America Unified Communications as a Service (UCaaS) Market Size Growth Rate 2017-2028 (US$ Million)
Figure 48. Mexico Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 49. Brazil Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 50. Argentina Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 51. Middle East & Africa Unified Communications as a Service (UCaaS) Market Size Growth Rate 2017-2028 (US$ Million)
Figure 52. Turkey Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 53. Saudi Arabia Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 54. UAE Unified Communications as a Service (UCaaS) Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 55. Google Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 56. Avaya Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 57. Cisco Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 58. Microsoft Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 59. Fuze Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 60. West Unified Communications Services Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 61. Mitel Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 62. PanTerra Networks Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 63. Polycom Revenue Growth Rate in Unified Communications as a Service (UCaaS) Business (2017-2022)
Figure 64. Bottom-up and Top-down Approaches for This Report
Figure 65. Data Triangulation
Figure 66. Key Executives Interviewed