Global and United States Online CRM Software Market Size, Status and Forecast 2020-2026

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Date: 16-Oct-2020
No. of pages: 129
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Global Online CRM Software Scope and Market Size

Online CRM Software market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Online CRM Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

Market segment by Type, the product can be split into

- Strategic CRM

- Operational CRM

- Analytical CRM

- Collaborative CRM

- Other Types

Market segment by Application, split into

- Small Business

- Enterprise Business (for large enterprises)

Based on regional and country-level analysis, the Online CRM Software market has been segmented as follows:

- North America

- - United States

- - Canada

- Europe

- - Germany

- - France

- - U.K.

- - Italy

- - Russia

- - Nordic

- - Rest of Europe

- Asia-Pacific

- - China

- - Japan

- - South Korea

- - Southeast Asia

- - India

- - Australia

- - Rest of Asia-Pacific

- Latin America

- - Mexico

- - Brazil

- Middle East & Africa

- - Turkey

- - Saudi Arabia

- - UAE

- - Rest of Middle East & Africa

In the competitive analysis section of the report, leading as well as prominent players of the global Online CRM Software market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.

The key players covered in this study

- Oracle

- SAP

- Salesforce

- Microsoft Dynamics

- SugarCRM

- Zoho

- Hubspot

- Act

- Maximizer

- Sage

- Infusionsoft

- Pipedrive

- Apptivo

- Salesboom

- Base

Global and United States Online CRM Software Market Size, Status and Forecast 2020-2026

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Online CRM Software Market Size Growth Rate by Type: 2020 VS 2026
1.2.2 Strategic CRM
1.2.3 Operational CRM
1.2.4 Analytical CRM
1.2.5 Collaborative CRM
1.2.6 Other Types
1.3 Market by Application
1.3.1 Global Online CRM Software Market Share by Application: 2020 VS 2026
1.3.2 Small Business
1.3.3 Enterprise Business (for large enterprises)
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Online CRM Software Market Perspective (2015-2026)
2.2 Global Online CRM Software Growth Trends by Regions
2.2.1 Online CRM Software Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 Online CRM Software Historic Market Share by Regions (2015-2020)
2.2.3 Online CRM Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Online CRM Software Players by Market Size
3.1.1 Global Top Online CRM Software Players by Revenue (2015-2020)
3.1.2 Global Online CRM Software Revenue Market Share by Players (2015-2020)
3.2 Global Online CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Online CRM Software Revenue
3.4 Global Online CRM Software Market Concentration Ratio
3.4.1 Global Online CRM Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Online CRM Software Revenue in 2019
3.5 Key Players Online CRM Software Area Served
3.6 Key Players Online CRM Software Product Solution and Service
3.7 Date of Enter into Online CRM Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Online CRM Software Breakdown Data by Type (2015-2026)
4.1 Global Online CRM Software Historic Market Size by Type (2015-2020)
4.2 Global Online CRM Software Forecasted Market Size by Type (2021-2026)
5 Online CRM Software Breakdown Data by Application (2015-2026)
5.1 Global Online CRM Software Historic Market Size by Application (2015-2020)
5.2 Global Online CRM Software Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America Online CRM Software Market Size (2015-2026)
6.2 North America Online CRM Software Market Size by Type (2015-2020)
6.3 North America Online CRM Software Market Size by Application (2015-2020)
6.4 North America Online CRM Software Market Size by Country (2015-2020)
6.4.1 United States
6.4.2 Canada
7 Europe
7.1 Europe Online CRM Software Market Size (2015-2026)
7.2 Europe Online CRM Software Market Size by Type (2015-2020)
7.3 Europe Online CRM Software Market Size by Application (2015-2020)
7.4 Europe Online CRM Software Market Size by Country (2015-2020)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
7.4.6 Nordic
7.4.7 Rest of Europe
8 China
8.1 China Online CRM Software Market Size (2015-2026)
8.2 China Online CRM Software Market Size by Type (2015-2020)
8.3 China Online CRM Software Market Size by Application (2015-2020)
8.4 China Online CRM Software Market Size by Region (2015-2020)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 Southeast Asia
8.4.5 India
8.4.6 Australia
8.4.7 Rest of Asia-Pacific
9 Japan
9.1 Japan Online CRM Software Market Size (2015-2026)
9.2 Japan Online CRM Software Market Size by Type (2015-2020)
9.3 Japan Online CRM Software Market Size by Application (2015-2020)
9.4 Japan Online CRM Software Market Size by Country (2015-2020)
9.4.1 Mexico
9.4.2 Brazil
10 Southeast Asia
10.1 Southeast Asia Online CRM Software Market Size (2015-2026)
10.2 Southeast Asia Online CRM Software Market Size by Type (2015-2020)
10.3 Southeast Asia Online CRM Software Market Size by Application (2015-2020)
10.4 Southeast Asia Online CRM Software Market Size by Country (2015-2020)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
10.4.4 Rest of Middle East & Africa
11 Key Players Profiles
11.1 Oracle
11.1.1 Oracle Company Details
11.1.2 Oracle Business Overview
11.1.3 Oracle Online CRM Software Introduction
11.1.4 Oracle Revenue in Online CRM Software Business (2015-2020))
11.1.5 Oracle Recent Development
11.2 SAP
11.2.1 SAP Company Details
11.2.2 SAP Business Overview
11.2.3 SAP Online CRM Software Introduction
11.2.4 SAP Revenue in Online CRM Software Business (2015-2020)
11.2.5 SAP Recent Development
11.3 Salesforce
11.3.1 Salesforce Company Details
11.3.2 Salesforce Business Overview
11.3.3 Salesforce Online CRM Software Introduction
11.3.4 Salesforce Revenue in Online CRM Software Business (2015-2020)
11.3.5 Salesforce Recent Development
11.4 Microsoft Dynamics
11.4.1 Microsoft Dynamics Company Details
11.4.2 Microsoft Dynamics Business Overview
11.4.3 Microsoft Dynamics Online CRM Software Introduction
11.4.4 Microsoft Dynamics Revenue in Online CRM Software Business (2015-2020)
11.4.5 Microsoft Dynamics Recent Development
11.5 SugarCRM
11.5.1 SugarCRM Company Details
11.5.2 SugarCRM Business Overview
11.5.3 SugarCRM Online CRM Software Introduction
11.5.4 SugarCRM Revenue in Online CRM Software Business (2015-2020)
11.5.5 SugarCRM Recent Development
11.6 Zoho
11.6.1 Zoho Company Details
11.6.2 Zoho Business Overview
11.6.3 Zoho Online CRM Software Introduction
11.6.4 Zoho Revenue in Online CRM Software Business (2015-2020)
11.6.5 Zoho Recent Development
11.7 Hubspot
11.7.1 Hubspot Company Details
11.7.2 Hubspot Business Overview
11.7.3 Hubspot Online CRM Software Introduction
11.7.4 Hubspot Revenue in Online CRM Software Business (2015-2020)
11.7.5 Hubspot Recent Development
11.8 Act
11.8.1 Act Company Details
11.8.2 Act Business Overview
11.8.3 Act Online CRM Software Introduction
11.8.4 Act Revenue in Online CRM Software Business (2015-2020)
11.8.5 Act Recent Development
11.9 Maximizer
11.9.1 Maximizer Company Details
11.9.2 Maximizer Business Overview
11.9.3 Maximizer Online CRM Software Introduction
11.9.4 Maximizer Revenue in Online CRM Software Business (2015-2020)
11.9.5 Maximizer Recent Development
11.10 Sage
11.10.1 Sage Company Details
11.10.2 Sage Business Overview
11.10.3 Sage Online CRM Software Introduction
11.10.4 Sage Revenue in Online CRM Software Business (2015-2020)
11.10.5 Sage Recent Development
11.11 Infusionsoft
10.11.1 Infusionsoft Company Details
10.11.2 Infusionsoft Business Overview
10.11.3 Infusionsoft Online CRM Software Introduction
10.11.4 Infusionsoft Revenue in Online CRM Software Business (2015-2020)
10.11.5 Infusionsoft Recent Development
11.12 Pipedrive
10.12.1 Pipedrive Company Details
10.12.2 Pipedrive Business Overview
10.12.3 Pipedrive Online CRM Software Introduction
10.12.4 Pipedrive Revenue in Online CRM Software Business (2015-2020)
10.12.5 Pipedrive Recent Development
11.13 Apptivo
10.13.1 Apptivo Company Details
10.13.2 Apptivo Business Overview
10.13.3 Apptivo Online CRM Software Introduction
10.13.4 Apptivo Revenue in Online CRM Software Business (2015-2020)
10.13.5 Apptivo Recent Development
11.14 Salesboom
10.14.1 Salesboom Company Details
10.14.2 Salesboom Business Overview
10.14.3 Salesboom Online CRM Software Introduction
10.14.4 Salesboom Revenue in Online CRM Software Business (2015-2020)
10.14.5 Salesboom Recent Development
11.15 Base
10.15.1 Base Company Details
10.15.2 Base Business Overview
10.15.3 Base Online CRM Software Introduction
10.15.4 Base Revenue in Online CRM Software Business (2015-2020)
10.15.5 Base Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Online CRM Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 3. Key Players of Strategic CRM
Table 4. Key Players of Operational CRM
Table 5. Key Players of Analytical CRM
Table 6. Key Players of Collaborative CRM
Table 7. Key Players of Other Types
Table 8. Global Online CRM Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 9. Global Online CRM Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 10. Global Online CRM Software Market Size by Regions (2015-2020) (US$ Million)
Table 11. Global Online CRM Software Market Share by Regions (2015-2020)
Table 12. Global Online CRM Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 13. Global Online CRM Software Market Share by Regions (2021-2026)
Table 14. Online CRM Software Market Market Trends
Table 15. Online CRM Software Market Drivers
Table 16. Online CRM Software Market Challenges
Table 17. Online CRM Software Market Restraints
Table 18. Global Online CRM Software Revenue by Players (2015-2020) (US$ Million)
Table 19. Global Online CRM Software Market Share by Players (2015-2020)
Table 20. Global Top Online CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Online CRM Software as of 2019)
Table 21. Global Online CRM Software by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Online CRM Software Product Solution and Service
Table 24. Mergers & Acquisitions, Expansion Plans
Table 25. Global Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 26. Global Online CRM Software Market Size Share by Type (2015-2020)
Table 27. Global Online CRM Software Revenue Market Share by Type (2021-2026)
Table 28. Global Online CRM Software Market Size Share by Application (2015-2020)
Table 29. Global Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 30. Global Online CRM Software Market Size Share by Application (2021-2026)
Table 31. North America Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 32. North America Online CRM Software Market Share by Type (2015-2020)
Table 33. North America Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 34. North America Online CRM Software Market Share by Application (2015-2020)
Table 35. North America Online CRM Software Market Size by Country (US$ Million) (2015-2020)
Table 36. North America Online CRM Software Market Share by Country (2015-2020)
Table 37. Europe Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 38. Europe Online CRM Software Market Share by Type (2015-2020)
Table 39. Europe Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 40. Europe Online CRM Software Market Share by Application (2015-2020)
Table 41. Europe Online CRM Software Market Size by Country (US$ Million) (2015-2020)
Table 42. Europe Online CRM Software Market Share by Country (2015-2020)
Table 43. China Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 44. China Online CRM Software Market Share by Type (2015-2020)
Table 45. China Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 46. China Online CRM Software Market Share by Application (2015-2020)
Table 47. China Online CRM Software Market Size by Region (US$ Million) (2015-2020)
Table 48. China Online CRM Software Market Share by Region (2015-2020)
Table 49. Japan Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 50. Japan Online CRM Software Market Share by Type (2015-2020)
Table 51. Japan Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 52. Japan Online CRM Software Market Share by Application (2015-2020)
Table 53. Japan Online CRM Software Market Size by Country (US$ Million) (2015-2020)
Table 54. Japan Online CRM Software Market Share by Country (2015-2020)
Table 55. Southeast Asia Online CRM Software Market Size by Type (2015-2020) (US$ Million)
Table 56. Southeast Asia Online CRM Software Market Share by Type (2015-2020)
Table 57. Southeast Asia Online CRM Software Market Size by Application (2015-2020) (US$ Million)
Table 58. Southeast Asia Online CRM Software Market Share by Application (2015-2020)
Table 59. Southeast Asia Online CRM Software Market Size by Country (US$ Million) (2015-2020)
Table 60. Southeast Asia Online CRM Software Market Share by Country (2015-2020)
Table 61. Oracle Company Details
Table 62. Oracle Business Overview
Table 63. Oracle Product
Table 64. Oracle Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 65. Oracle Recent Development
Table 66. SAP Company Details
Table 67. SAP Business Overview
Table 68. SAP Product
Table 69. SAP Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 70. SAP Recent Development
Table 71. Salesforce Company Details
Table 72. Salesforce Business Overview
Table 73. Salesforce Product
Table 74. Salesforce Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 75. Salesforce Recent Development
Table 76. Microsoft Dynamics Company Details
Table 77. Microsoft Dynamics Business Overview
Table 78. Microsoft Dynamics Product
Table 79. Microsoft Dynamics Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 80. Microsoft Dynamics Recent Development
Table 81. SugarCRM Company Details
Table 82. SugarCRM Business Overview
Table 83. SugarCRM Product
Table 84. SugarCRM Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 85. SugarCRM Recent Development
Table 86. Zoho Company Details
Table 87. Zoho Business Overview
Table 88. Zoho Product
Table 89. Zoho Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 90. Zoho Recent Development
Table 91. Hubspot Company Details
Table 92. Hubspot Business Overview
Table 93. Hubspot Product
Table 94. Hubspot Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 95. Hubspot Recent Development
Table 96. Act Business Overview
Table 97. Act Product
Table 98. Act Company Details
Table 99. Act Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 100. Act Recent Development
Table 101. Maximizer Company Details
Table 102. Maximizer Business Overview
Table 103. Maximizer Product
Table 104. Maximizer Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 105. Maximizer Recent Development
Table 106. Sage Company Details
Table 107. Sage Business Overview
Table 108. Sage Product
Table 109. Sage Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 110. Sage Recent Development
Table 111. Infusionsoft Company Details
Table 112. Infusionsoft Business Overview
Table 113. Infusionsoft Product
Table 114. Infusionsoft Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 115. Infusionsoft Recent Development
Table 116. Pipedrive Company Details
Table 117. Pipedrive Business Overview
Table 118. Pipedrive Product
Table 119. Pipedrive Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 120. Pipedrive Recent Development
Table 121. Apptivo Company Details
Table 122. Apptivo Business Overview
Table 123. Apptivo Product
Table 124. Apptivo Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 125. Apptivo Recent Development
Table 126. Salesboom Company Details
Table 127. Salesboom Business Overview
Table 128. Salesboom Product
Table 129. Salesboom Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 130. Salesboom Recent Development
Table 131. Base Company Details
Table 132. Base Business Overview
Table 133. Base Product
Table 134. Base Revenue in Online CRM Software Business (2015-2020) (US$ Million)
Table 135. Base Recent Development
Table 136. Research Programs/Design for This Report
Table 137. Key Data Information from Secondary Sources
Table 138. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Online CRM Software Market Share by Type: 2020 VS 2026
Figure 2. Strategic CRM Features
Figure 3. Operational CRM Features
Figure 4. Analytical CRM Features
Figure 5. Collaborative CRM Features
Figure 6. Other Types Features
Figure 7. Global Online CRM Software Market Share by Application: 2020 VS 2026
Figure 8. Small Business Case Studies
Figure 9. Enterprise Business (for large enterprises) Case Studies
Figure 10. Online CRM Software Report Years Considered
Figure 11. Global Online CRM Software Market Size (US$ Million), YoY Growth 2015-2026
Figure 12. Global Online CRM Software Market Share by Regions: 2020 VS 2026
Figure 13. Global Online CRM Software Market Share by Regions (2021-2026)
Figure 14. Global Online CRM Software Market Share by Players in 2019
Figure 15. Global Top Online CRM Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Online CRM Software as of 2019
Figure 16. The Top 10 and 5 Players Market Share by Online CRM Software Revenue in 2019
Figure 17. North America Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 18. United States Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 19. Canada Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 20. Europe Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 21. Germany Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 22. France Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 23. U.K. Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 24. Italy Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 25. Russia Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 26. Nordic Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 27. Rest of Europe Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 28. Asia-Pacific Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 29. China Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 30. Japan Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 31. South Korea Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 32. Southeast Asia Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 33. India Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 34. Australia Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 35. Rest of Asia-Pacific Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 36. Latin America Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 37. Mexico Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 38. Brazil Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 39. Middle East & Africa Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 40. Turkey Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 41. Saudi Arabia Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 42. UAE Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 43. Rest of Middle East & Africa Online CRM Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 44. Oracle Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 45. SAP Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 46. Salesforce Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 47. Microsoft Dynamics Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 48. SugarCRM Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 49. Zoho Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 50. Hubspot Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 51. Act Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 52. Maximizer Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 53. Sage Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 54. Infusionsoft Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 55. Pipedrive Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 56. Apptivo Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 57. Salesboom Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 58. Base Revenue Growth Rate in Online CRM Software Business (2015-2020)
Figure 59. Bottom-up and Top-down Approaches for This Report
Figure 60. Data Triangulation
Figure 61. Key Executives Interviewed
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