Global and Japan BPO in Public Market Size, Status and Forecast 2020-2026
Table of Contents1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global BPO in Public Market Size Growth Rate by Type: 2020 VS 2026
1.2.2 F&A Outsourcing
1.2.3 CRM BPO
1.2.4 HR Outsourcing
1.2.5 Procurement Outsourcing
1.3 Market by Application
1.3.1 Global BPO in Public Market Share by Application: 2020 VS 2026
1.3.2 Military
1.3.3 Police
1.3.4 Public Education
1.3.5 Public Transit
1.3.6 Healthcare Services
1.3.7 Others
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global BPO in Public Market Perspective (2015-2026)
2.2 Global BPO in Public Growth Trends by Regions
2.2.1 BPO in Public Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 BPO in Public Historic Market Share by Regions (2015-2020)
2.2.3 BPO in Public Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top BPO in Public Players by Market Size
3.1.1 Global Top BPO in Public Players by Revenue (2015-2020)
3.1.2 Global BPO in Public Revenue Market Share by Players (2015-2020)
3.2 Global BPO in Public Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by BPO in Public Revenue
3.4 Global BPO in Public Market Concentration Ratio
3.4.1 Global BPO in Public Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by BPO in Public Revenue in 2019
3.5 Key Players BPO in Public Area Served
3.6 Key Players BPO in Public Product Solution and Service
3.7 Date of Enter into BPO in Public Market
3.8 Mergers & Acquisitions, Expansion Plans
4 BPO in Public Breakdown Data by Type (2015-2026)
4.1 Global BPO in Public Historic Market Size by Type (2015-2020)
4.2 Global BPO in Public Forecasted Market Size by Type (2021-2026)
5 BPO in Public Breakdown Data by Application (2015-2026)
5.1 Global BPO in Public Historic Market Size by Application (2015-2020)
5.2 Global BPO in Public Forecasted Market Size by Application (2021-2026)
6 North America
6.1 North America BPO in Public Market Size (2015-2026)
6.2 North America BPO in Public Market Size by Type (2015-2020)
6.3 North America BPO in Public Market Size by Application (2015-2020)
6.4 North America BPO in Public Market Size by Country (2015-2020)
6.4.1 United States
6.4.2 Canada
7 Europe
7.1 Europe BPO in Public Market Size (2015-2026)
7.2 Europe BPO in Public Market Size by Type (2015-2020)
7.3 Europe BPO in Public Market Size by Application (2015-2020)
7.4 Europe BPO in Public Market Size by Country (2015-2020)
7.4.1 Germany
7.4.2 France
7.4.3 U.K.
7.4.4 Italy
7.4.5 Russia
7.4.6 Nordic
7.4.7 Rest of Europe
8 China
8.1 China BPO in Public Market Size (2015-2026)
8.2 China BPO in Public Market Size by Type (2015-2020)
8.3 China BPO in Public Market Size by Application (2015-2020)
8.4 China BPO in Public Market Size by Region (2015-2020)
8.4.1 China
8.4.2 Japan
8.4.3 South Korea
8.4.4 Southeast Asia
8.4.5 India
8.4.6 Australia
8.4.7 Rest of Asia-Pacific
9 Japan
9.1 Japan BPO in Public Market Size (2015-2026)
9.2 Japan BPO in Public Market Size by Type (2015-2020)
9.3 Japan BPO in Public Market Size by Application (2015-2020)
9.4 Japan BPO in Public Market Size by Country (2015-2020)
9.4.1 Mexico
9.4.2 Brazil
10 Southeast Asia
10.1 Southeast Asia BPO in Public Market Size (2015-2026)
10.2 Southeast Asia BPO in Public Market Size by Type (2015-2020)
10.3 Southeast Asia BPO in Public Market Size by Application (2015-2020)
10.4 Southeast Asia BPO in Public Market Size by Country (2015-2020)
10.4.1 Turkey
10.4.2 Saudi Arabia
10.4.3 UAE
10.4.4 Rest of Middle East & Africa
11 Key Players Profiles
11.1 Accenture
11.1.1 Accenture Company Details
11.1.2 Accenture Business Overview
11.1.3 Accenture BPO in Public Introduction
11.1.4 Accenture Revenue in BPO in Public Business (2015-2020))
11.1.5 Accenture Recent Development
11.2 Capgemini
11.2.1 Capgemini Company Details
11.2.2 Capgemini Business Overview
11.2.3 Capgemini BPO in Public Introduction
11.2.4 Capgemini Revenue in BPO in Public Business (2015-2020)
11.2.5 Capgemini Recent Development
11.3 IBM
11.3.1 IBM Company Details
11.3.2 IBM Business Overview
11.3.3 IBM BPO in Public Introduction
11.3.4 IBM Revenue in BPO in Public Business (2015-2020)
11.3.5 IBM Recent Development
11.4 Serco Global Services
11.4.1 Serco Global Services Company Details
11.4.2 Serco Global Services Business Overview
11.4.3 Serco Global Services BPO in Public Introduction
11.4.4 Serco Global Services Revenue in BPO in Public Business (2015-2020)
11.4.5 Serco Global Services Recent Development
11.5 TCS
11.5.1 TCS Company Details
11.5.2 TCS Business Overview
11.5.3 TCS BPO in Public Introduction
11.5.4 TCS Revenue in BPO in Public Business (2015-2020)
11.5.5 TCS Recent Development
11.6 Unisys
11.6.1 Unisys Company Details
11.6.2 Unisys Business Overview
11.6.3 Unisys BPO in Public Introduction
11.6.4 Unisys Revenue in BPO in Public Business (2015-2020)
11.6.5 Unisys Recent Development
11.7 Wipro
11.7.1 Wipro Company Details
11.7.2 Wipro Business Overview
11.7.3 Wipro BPO in Public Introduction
11.7.4 Wipro Revenue in BPO in Public Business (2015-2020)
11.7.5 Wipro Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of TablesTable 1. Global BPO in Public Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 3. Key Players of F&A Outsourcing
Table 4. Key Players of CRM BPO
Table 5. Key Players of HR Outsourcing
Table 6. Key Players of Procurement Outsourcing
Table 7. Global BPO in Public Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global BPO in Public Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global BPO in Public Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global BPO in Public Market Share by Regions (2015-2020)
Table 11. Global BPO in Public Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global BPO in Public Market Share by Regions (2021-2026)
Table 13. BPO in Public Market Market Trends
Table 14. BPO in Public Market Drivers
Table 15. BPO in Public Market Challenges
Table 16. BPO in Public Market Restraints
Table 17. Global BPO in Public Revenue by Players (2015-2020) (US$ Million)
Table 18. Global BPO in Public Market Share by Players (2015-2020)
Table 19. Global Top BPO in Public Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPO in Public as of 2019)
Table 20. Global BPO in Public by Players Market Concentration Ratio (CR5 and HHI)
Table 21. Key Players Headquarters and Area Served
Table 22. Key Players BPO in Public Product Solution and Service
Table 23. Mergers & Acquisitions, Expansion Plans
Table 24. Global BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 25. Global BPO in Public Market Size Share by Type (2015-2020)
Table 26. Global BPO in Public Revenue Market Share by Type (2021-2026)
Table 27. Global BPO in Public Market Size Share by Application (2015-2020)
Table 28. Global BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 29. Global BPO in Public Market Size Share by Application (2021-2026)
Table 30. North America BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 31. North America BPO in Public Market Share by Type (2015-2020)
Table 32. North America BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 33. North America BPO in Public Market Share by Application (2015-2020)
Table 34. North America BPO in Public Market Size by Country (US$ Million) (2015-2020)
Table 35. North America BPO in Public Market Share by Country (2015-2020)
Table 36. Europe BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 37. Europe BPO in Public Market Share by Type (2015-2020)
Table 38. Europe BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 39. Europe BPO in Public Market Share by Application (2015-2020)
Table 40. Europe BPO in Public Market Size by Country (US$ Million) (2015-2020)
Table 41. Europe BPO in Public Market Share by Country (2015-2020)
Table 42. China BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 43. China BPO in Public Market Share by Type (2015-2020)
Table 44. China BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 45. China BPO in Public Market Share by Application (2015-2020)
Table 46. China BPO in Public Market Size by Region (US$ Million) (2015-2020)
Table 47. China BPO in Public Market Share by Region (2015-2020)
Table 48. Japan BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 49. Japan BPO in Public Market Share by Type (2015-2020)
Table 50. Japan BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 51. Japan BPO in Public Market Share by Application (2015-2020)
Table 52. Japan BPO in Public Market Size by Country (US$ Million) (2015-2020)
Table 53. Japan BPO in Public Market Share by Country (2015-2020)
Table 54. Southeast Asia BPO in Public Market Size by Type (2015-2020) (US$ Million)
Table 55. Southeast Asia BPO in Public Market Share by Type (2015-2020)
Table 56. Southeast Asia BPO in Public Market Size by Application (2015-2020) (US$ Million)
Table 57. Southeast Asia BPO in Public Market Share by Application (2015-2020)
Table 58. Southeast Asia BPO in Public Market Size by Country (US$ Million) (2015-2020)
Table 59. Southeast Asia BPO in Public Market Share by Country (2015-2020)
Table 60. Accenture Company Details
Table 61. Accenture Business Overview
Table 62. Accenture Product
Table 63. Accenture Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 64. Accenture Recent Development
Table 65. Capgemini Company Details
Table 66. Capgemini Business Overview
Table 67. Capgemini Product
Table 68. Capgemini Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 69. Capgemini Recent Development
Table 70. IBM Company Details
Table 71. IBM Business Overview
Table 72. IBM Product
Table 73. IBM Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 74. IBM Recent Development
Table 75. Serco Global Services Company Details
Table 76. Serco Global Services Business Overview
Table 77. Serco Global Services Product
Table 78. Serco Global Services Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 79. Serco Global Services Recent Development
Table 80. TCS Company Details
Table 81. TCS Business Overview
Table 82. TCS Product
Table 83. TCS Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 84. TCS Recent Development
Table 85. Unisys Company Details
Table 86. Unisys Business Overview
Table 87. Unisys Product
Table 88. Unisys Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 89. Unisys Recent Development
Table 90. Wipro Company Details
Table 91. Wipro Business Overview
Table 92. Wipro Product
Table 93. Wipro Revenue in BPO in Public Business (2015-2020) (US$ Million)
Table 94. Wipro Recent Development
Table 95. Research Programs/Design for This Report
Table 96. Key Data Information from Secondary Sources
Table 97. Key Data Information from Primary Sources
List of FiguresFigure 1. Global BPO in Public Market Share by Type: 2020 VS 2026
Figure 2. F&A Outsourcing Features
Figure 3. CRM BPO Features
Figure 4. HR Outsourcing Features
Figure 5. Procurement Outsourcing Features
Figure 6. Global BPO in Public Market Share by Application: 2020 VS 2026
Figure 7. Military Case Studies
Figure 8. Police Case Studies
Figure 9. Public Education Case Studies
Figure 10. Public Transit Case Studies
Figure 11. Healthcare Services Case Studies
Figure 12. Others Case Studies
Figure 13. BPO in Public Report Years Considered
Figure 14. Global BPO in Public Market Size (US$ Million), YoY Growth 2015-2026
Figure 15. Global BPO in Public Market Share by Regions: 2020 VS 2026
Figure 16. Global BPO in Public Market Share by Regions (2021-2026)
Figure 17. Global BPO in Public Market Share by Players in 2019
Figure 18. Global Top BPO in Public Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPO in Public as of 2019
Figure 19. The Top 10 and 5 Players Market Share by BPO in Public Revenue in 2019
Figure 20. North America BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 21. United States BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 22. Canada BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 23. Europe BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 24. Germany BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 25. France BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 26. U.K. BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 27. Italy BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 28. Russia BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 29. Nordic BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 30. Rest of Europe BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 31. Asia-Pacific BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 32. China BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 33. Japan BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 34. South Korea BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 35. Southeast Asia BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 36. India BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 37. Australia BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 38. Rest of Asia-Pacific BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 39. Latin America BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 40. Mexico BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 41. Brazil BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 42. Middle East & Africa BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 43. Turkey BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 44. Saudi Arabia BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 45. UAE BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 46. Rest of Middle East & Africa BPO in Public Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 47. Accenture Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 48. Capgemini Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 49. IBM Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 50. Serco Global Services Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 51. TCS Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 52. Unisys Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 53. Wipro Revenue Growth Rate in BPO in Public Business (2015-2020)
Figure 54. Bottom-up and Top-down Approaches for This Report
Figure 55. Data Triangulation
Figure 56. Key Executives Interviewed