Global and China Interactive Voice Response (IVR) System Market Insights, Forecast to 2026

Global and China Interactive Voice Response (IVR) System Market Insights, Forecast to 2026

Table of Contents
1 Study Coverage
1.1 Interactive Voice Response (IVR) System Product Introduction
1.2 Market Segments
1.3 Key Interactive Voice Response (IVR) System Manufacturers Covered: Ranking by Revenue
1.4 Market by Type
1.4.1 Global Interactive Voice Response (IVR) System Market Size Growth Rate by Type
1.4.2 Equipment Installed on the Customer Premises
1.4.3 Equipment Installed in the PSTN (Public Switched Telephone Network)
1.4.4 Application Service Provider (ASP) / hosted IVR
1.5 Market by Application
1.5.1 Global Interactive Voice Response (IVR) System Market Size Growth Rate by Application
1.5.2 Bank and stock account balances and transfers
1.5.3 Surveys and polls
1.5.4 Office call routing
1.5.5 Call center forwarding
1.5.6 Simple order entry transactions
1.5.7 Selective information lookup (movie schedules, etc.)
1.6 Study Objectives
1.7 Years Considered
2 Executive Summary
2.1 Global Interactive Voice Response (IVR) System Market Size, Estimates and Forecasts
2.1.1 Global Interactive Voice Response (IVR) System Revenue 2015-2026
2.1.2 Global Interactive Voice Response (IVR) System Sales 2015-2026
2.2 Global Interactive Voice Response (IVR) System, Market Size by Producing Regions: 2015 VS 2020 VS 2026
2.3 Interactive Voice Response (IVR) System Historical Market Size by Region (2015-2020)
2.3.1 Global Interactive Voice Response (IVR) System Retrospective Market Scenario in Sales by Region: 2015-2020
2.3.2 Global Interactive Voice Response (IVR) System Retrospective Market Scenario in Revenue by Region: 2015-2020
2.4 Interactive Voice Response (IVR) System Market Estimates and Projections by Region (2021-2026)
2.4.1 Global Interactive Voice Response (IVR) System Sales Forecast by Region (2021-2026)
2.4.2 Global Interactive Voice Response (IVR) System Revenue Forecast by Region (2021-2026)
3 Global Interactive Voice Response (IVR) System Competitor Landscape by Players
3.1 Global Top Interactive Voice Response (IVR) System Sales by Manufacturers
3.1.1 Global Interactive Voice Response (IVR) System Sales by Manufacturers (2015-2020)
3.1.2 Global Interactive Voice Response (IVR) System Sales Market Share by Manufacturers (2015-2020)
3.2 Global Interactive Voice Response (IVR) System Manufacturers by Revenue
3.2.1 Global Interactive Voice Response (IVR) System Revenue by Manufacturers (2015-2020)
3.2.2 Global Interactive Voice Response (IVR) System Revenue Share by Manufacturers (2015-2020)
3.2.3 Global Interactive Voice Response (IVR) System Market Concentration Ratio (CR5 and HHI) (2015-2020)
3.2.4 Global Top 10 and Top 5 Companies by Interactive Voice Response (IVR) System Revenue in 2019
3.2.5 Global Interactive Voice Response (IVR) System Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Global Interactive Voice Response (IVR) System Price by Manufacturers
3.4 Global Interactive Voice Response (IVR) System Manufacturing Base Distribution, Product Types
3.4.1 Interactive Voice Response (IVR) System Manufacturers Manufacturing Base Distribution, Headquarters
3.4.2 Manufacturers Interactive Voice Response (IVR) System Product Type
3.4.3 Date of International Manufacturers Enter into Interactive Voice Response (IVR) System Market
3.5 Manufacturers Mergers & Acquisitions, Expansion Plans
4 Market Size by Type (2015-2026)
4.1 Global Interactive Voice Response (IVR) System Market Size by Type (2015-2020)
4.1.1 Global Interactive Voice Response (IVR) System Sales by Type (2015-2020)
4.1.2 Global Interactive Voice Response (IVR) System Revenue by Type (2015-2020)
4.1.3 Interactive Voice Response (IVR) System Average Selling Price (ASP) by Type (2015-2026)
4.2 Global Interactive Voice Response (IVR) System Market Size Forecast by Type (2021-2026)
4.2.1 Global Interactive Voice Response (IVR) System Sales Forecast by Type (2021-2026)
4.2.2 Global Interactive Voice Response (IVR) System Revenue Forecast by Type (2021-2026)
4.2.3 Interactive Voice Response (IVR) System Average Selling Price (ASP) Forecast by Type (2021-2026)
4.3 Global Interactive Voice Response (IVR) System Market Share by Price Tier (2015-2020): Low-End, Mid-Range and High-End
5 Market Size by Application (2015-2026)
5.1 Global Interactive Voice Response (IVR) System Market Size by Application (2015-2020)
5.1.1 Global Interactive Voice Response (IVR) System Sales by Application (2015-2020)
5.1.2 Global Interactive Voice Response (IVR) System Revenue by Application (2015-2020)
5.1.3 Interactive Voice Response (IVR) System Price by Application (2015-2020)
5.2 Interactive Voice Response (IVR) System Market Size Forecast by Application (2021-2026)
5.2.1 Global Interactive Voice Response (IVR) System Sales Forecast by Application (2021-2026)
5.2.2 Global Interactive Voice Response (IVR) System Revenue Forecast by Application (2021-2026)
5.2.3 Global Interactive Voice Response (IVR) System Price Forecast by Application (2021-2026)
6 China by Players, Type and Application
6.1 China Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
6.1.1 China Interactive Voice Response (IVR) System Sales YoY Growth 2015-2026
6.1.2 China Interactive Voice Response (IVR) System Revenue YoY Growth 2015-2026
6.1.3 China Interactive Voice Response (IVR) System Market Share in Global Market 2015-2026
6.2 China Interactive Voice Response (IVR) System Market Size by Players (International and Local Players)
6.2.1 China Top Interactive Voice Response (IVR) System Players by Sales (2015-2020)
6.2.2 China Top Interactive Voice Response (IVR) System Players by Revenue (2015-2020)
6.3 China Interactive Voice Response (IVR) System Historic Market Review by Type (2015-2020)
6.3.1 China Interactive Voice Response (IVR) System Sales Market Share by Type (2015-2020)
6.3.2 China Interactive Voice Response (IVR) System Revenue Market Share by Type (2015-2020)
6.3.3 China Interactive Voice Response (IVR) System Price by Type (2015-2020)
6.4 China Interactive Voice Response (IVR) System Market Estimates and Forecasts by Type (2021-2026)
6.4.1 China Interactive Voice Response (IVR) System Sales Forecast by Type (2021-2026)
6.4.2 China Interactive Voice Response (IVR) System Revenue Forecast by Type (2021-2026)
6.4.3 China Interactive Voice Response (IVR) System Price Forecast by Type (2021-2026)
6.5 China Interactive Voice Response (IVR) System Historic Market Review by Application (2015-2020)
6.5.1 China Interactive Voice Response (IVR) System Sales Market Share by Application (2015-2020)
6.5.2 China Interactive Voice Response (IVR) System Revenue Market Share by Application (2015-2020)
6.5.3 China Interactive Voice Response (IVR) System Price by Application (2015-2020)
6.6 China Interactive Voice Response (IVR) System Market Estimates and Forecasts by Application (2021-2026)
6.6.1 China Interactive Voice Response (IVR) System Sales Forecast by Application (2021-2026)
6.6.2 China Interactive Voice Response (IVR) System Revenue Forecast by Application (2021-2026)
6.6.3 China Interactive Voice Response (IVR) System Price Forecast by Application (2021-2026)
7 North America
7.1 North America Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
7.2 North America Interactive Voice Response (IVR) System Market Facts & Figures by Country
7.2.1 North America Interactive Voice Response (IVR) System Sales by Country (2015-2020)
7.2.2 North America Interactive Voice Response (IVR) System Revenue by Country (2015-2020)
7.2.3 U.S.
7.2.4 Canada
8 Europe
8.1 Europe Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
8.2 Europe Interactive Voice Response (IVR) System Market Facts & Figures by Country
8.2.1 Europe Interactive Voice Response (IVR) System Sales by Country
8.2.2 Europe Interactive Voice Response (IVR) System Revenue by Country
8.2.3 Germany
8.2.4 France
8.2.5 U.K.
8.2.6 Italy
8.2.7 Russia
9 Asia Pacific
9.1 Asia Pacific Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
9.2 Asia Pacific Interactive Voice Response (IVR) System Market Facts & Figures by Country
9.2.1 Asia Pacific Interactive Voice Response (IVR) System Sales by Region (2015-2020)
9.2.2 Asia Pacific Interactive Voice Response (IVR) System Revenue by Region
9.2.3 China
9.2.4 Japan
9.2.5 South Korea
9.2.6 India
9.2.7 Australia
9.2.8 Taiwan
9.2.9 Indonesia
9.2.10 Thailand
9.2.11 Malaysia
9.2.12 Philippines
9.2.13 Vietnam
10 Latin America
10.1 Latin America Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
10.2 Latin America Interactive Voice Response (IVR) System Market Facts & Figures by Country
10.2.1 Latin America Interactive Voice Response (IVR) System Sales by Country
10.2.2 Latin America Interactive Voice Response (IVR) System Revenue by Country
10.2.3 Mexico
10.2.4 Brazil
10.2.5 Argentina
11 Middle East and Africa
11.1 Middle East and Africa Interactive Voice Response (IVR) System Market Size YoY Growth 2015-2026
11.2 Middle East and Africa Interactive Voice Response (IVR) System Market Facts & Figures by Country
11.2.1 Middle East and Africa Interactive Voice Response (IVR) System Sales by Country
11.2.2 Middle East and Africa Interactive Voice Response (IVR) System Revenue by Country
11.2.3 Turkey
11.2.4 Saudi Arabia
11.2.5 U.A.E
12 Company Profiles
12.1 IBM
12.1.1 IBM Corporation Information
12.1.2 IBM Description and Business Overview
12.1.3 IBM Sales, Revenue and Gross Margin (2015-2020)
12.1.4 IBM Interactive Voice Response (IVR) System Products Offered
12.1.5 IBM Recent Development
12.2 Aspect Software
12.2.1 Aspect Software Corporation Information
12.2.2 Aspect Software Description and Business Overview
12.2.3 Aspect Software Sales, Revenue and Gross Margin (2015-2020)
12.2.4 Aspect Software Interactive Voice Response (IVR) System Products Offered
12.2.5 Aspect Software Recent Development
12.3 AT and T
12.3.1 AT and T Corporation Information
12.3.2 AT and T Description and Business Overview
12.3.3 AT and T Sales, Revenue and Gross Margin (2015-2020)
12.3.4 AT and T Interactive Voice Response (IVR) System Products Offered
12.3.5 AT and T Recent Development
12.4 AVAYA.
12.4.1 AVAYA. Corporation Information
12.4.2 AVAYA. Description and Business Overview
12.4.3 AVAYA. Sales, Revenue and Gross Margin (2015-2020)
12.4.4 AVAYA. Interactive Voice Response (IVR) System Products Offered
12.4.5 AVAYA. Recent Development
12.5 BCE
12.5.1 BCE Corporation Information
12.5.2 BCE Description and Business Overview
12.5.3 BCE Sales, Revenue and Gross Margin (2015-2020)
12.5.4 BCE Interactive Voice Response (IVR) System Products Offered
12.5.5 BCE Recent Development
12.6 Cisco Systems
12.6.1 Cisco Systems Corporation Information
12.6.2 Cisco Systems Description and Business Overview
12.6.3 Cisco Systems Sales, Revenue and Gross Margin (2015-2020)
12.6.4 Cisco Systems Interactive Voice Response (IVR) System Products Offered
12.6.5 Cisco Systems Recent Development
12.7 Convergys Corp
12.7.1 Convergys Corp Corporation Information
12.7.2 Convergys Corp Description and Business Overview
12.7.3 Convergys Corp Sales, Revenue and Gross Margin (2015-2020)
12.7.4 Convergys Corp Interactive Voice Response (IVR) System Products Offered
12.7.5 Convergys Corp Recent Development
12.8 Dialogic Corporation
12.8.1 Dialogic Corporation Corporation Information
12.8.2 Dialogic Corporation Description and Business Overview
12.8.3 Dialogic Corporation Sales, Revenue and Gross Margin (2015-2020)
12.8.4 Dialogic Corporation Interactive Voice Response (IVR) System Products Offered
12.8.5 Dialogic Corporation Recent Development
12.9 Enghouse Systems Limited
12.9.1 Enghouse Systems Limited Corporation Information
12.9.2 Enghouse Systems Limited Description and Business Overview
12.9.3 Enghouse Systems Limited Sales, Revenue and Gross Margin (2015-2020)
12.9.4 Enghouse Systems Limited Interactive Voice Response (IVR) System Products Offered
12.9.5 Enghouse Systems Limited Recent Development
12.10 Syntellect
12.10.1 Syntellect Corporation Information
12.10.2 Syntellect Description and Business Overview
12.10.3 Syntellect Sales, Revenue and Gross Margin (2015-2020)
12.10.4 Syntellect Interactive Voice Response (IVR) System Products Offered
12.10.5 Syntellect Recent Development
12.11 IBM
12.11.1 IBM Corporation Information
12.11.2 IBM Description and Business Overview
12.11.3 IBM Sales, Revenue and Gross Margin (2015-2020)
12.11.4 IBM Interactive Voice Response (IVR) System Products Offered
12.11.5 IBM Recent Development
12.12 Healthcare Technology Systems (HTS)
12.12.1 Healthcare Technology Systems (HTS) Corporation Information
12.12.2 Healthcare Technology Systems (HTS) Description and Business Overview
12.12.3 Healthcare Technology Systems (HTS) Sales, Revenue and Gross Margin (2015-2020)
12.12.4 Healthcare Technology Systems (HTS) Products Offered
12.12.5 Healthcare Technology Systems (HTS) Recent Development
12.13 Mitel Networks Corporation
12.13.1 Mitel Networks Corporation Corporation Information
12.13.2 Mitel Networks Corporation Description and Business Overview
12.13.3 Mitel Networks Corporation Sales, Revenue and Gross Margin (2015-2020)
12.13.4 Mitel Networks Corporation Products Offered
12.13.5 Mitel Networks Corporation Recent Development
12.14 Nuance Communications
12.14.1 Nuance Communications Corporation Information
12.14.2 Nuance Communications Description and Business Overview
12.14.3 Nuance Communications Sales, Revenue and Gross Margin (2015-2020)
12.14.4 Nuance Communications Products Offered
12.14.5 Nuance Communications Recent Development
12.15 Philips Speech Processing
12.15.1 Philips Speech Processing Corporation Information
12.15.2 Philips Speech Processing Description and Business Overview
12.15.3 Philips Speech Processing Sales, Revenue and Gross Margin (2015-2020)
12.15.4 Philips Speech Processing Products Offered
12.15.5 Philips Speech Processing Recent Development
12.16 Verizon Communications
12.16.1 Verizon Communications Corporation Information
12.16.2 Verizon Communications Description and Business Overview
12.16.3 Verizon Communications Sales, Revenue and Gross Margin (2015-2020)
12.16.4 Verizon Communications Products Offered
12.16.5 Verizon Communications Recent Development
12.17 Voxeo Corporation
12.17.1 Voxeo Corporation Corporation Information
12.17.2 Voxeo Corporation Description and Business Overview
12.17.3 Voxeo Corporation Sales, Revenue and Gross Margin (2015-2020)
12.17.4 Voxeo Corporation Products Offered
12.17.5 Voxeo Corporation Recent Development
12.18 West Corporation
12.18.1 West Corporation Corporation Information
12.18.2 West Corporation Description and Business Overview
12.18.3 West Corporation Sales, Revenue and Gross Margin (2015-2020)
12.18.4 West Corporation Products Offered
12.18.5 West Corporation Recent Development
12.19 Holly Connects
12.19.1 Holly Connects Corporation Information
12.19.2 Holly Connects Description and Business Overview
12.19.3 Holly Connects Sales, Revenue and Gross Margin (2015-2020)
12.19.4 Holly Connects Products Offered
12.19.5 Holly Connects Recent Development
13 Market Opportunities, Challenges, Risks and Influences Factors Analysis
13.1 Market Opportunities and Drivers
13.2 Market Challenges
13.3 Market Risks/Restraints
13.4 Porter's Five Forces Analysis
13.5 Primary Interviews with Key Interactive Voice Response (IVR) System Players (Opinion Leaders)
14 Value Chain and Sales Channels Analysis
14.1 Value Chain Analysis
14.2 Interactive Voice Response (IVR) System Customers
14.3 Sales Channels Analysis
14.3.1 Sales Channels
14.3.2 Distributors
15 Research Findings and Conclusion
16 Appendix
16.1 Research Methodology
16.1.1 Methodology/Research Approach
16.1.2 Data Source
16.2 Author Details
16.3 Disclaimer
List of Tables
Table 1. Interactive Voice Response (IVR) System Market Segments
Table 2. Ranking of Global Top Interactive Voice Response (IVR) System Manufacturers by Revenue (US$ Million) in 2019
Table 3. Global Interactive Voice Response (IVR) System Market Size Growth Rate by Type 2020-2026 (K Units) & (US$ Million)
Table 4. Major Manufacturers of Equipment Installed on the Customer Premises
Table 5. Major Manufacturers of Equipment Installed in the PSTN (Public Switched Telephone Network)
Table 6. Major Manufacturers of Application Service Provider (ASP) / hosted IVR
Table 7. Global Interactive Voice Response (IVR) System Market Size Growth Rate by Application 2020-2026 (K Units)
Table 8. Global Interactive Voice Response (IVR) System Market Size by Region (K Units) & (US$ Million): 2020 VS 2026
Table 9. Global Interactive Voice Response (IVR) System Sales by Regions 2015-2020 (K Units)
Table 10. Global Interactive Voice Response (IVR) System Sales Market Share by Regions (2015-2020)
Table 11. Global Interactive Voice Response (IVR) System Revenue by Regions 2015-2020 (US$ Million)
Table 12. Global Interactive Voice Response (IVR) System Sales Forecast by Region (2021-2026) (K Units)
Table 13. Global Interactive Voice Response (IVR) System Sales by Manufacturers (2015-2020) (K Units)
Table 14. Global Interactive Voice Response (IVR) System Sales Share by Manufacturers (2015-2020)
Table 15. Global Interactive Voice Response (IVR) System Manufacturers Market Concentration Ratio (CR5 and HHI) (2015-2020)
Table 16. Global Interactive Voice Response (IVR) System by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Voice Response (IVR) System as of 2019)
Table 17. Interactive Voice Response (IVR) System Revenue by Manufacturers (2015-2020) (US$ Million)
Table 18. Interactive Voice Response (IVR) System Revenue Share by Manufacturers (2015-2020)
Table 19. Key Manufacturers Interactive Voice Response (IVR) System Price (2015-2020) (USD/Unit)
Table 20. Interactive Voice Response (IVR) System Manufacturers Manufacturing Base Distribution and Headquarters
Table 21. Manufacturers Interactive Voice Response (IVR) System Product Type
Table 22. Date of International Manufacturers Enter into Interactive Voice Response (IVR) System Market
Table 23. Manufacturers Mergers & Acquisitions, Expansion Plans
Table 24. Global Interactive Voice Response (IVR) System Sales by Type (2015-2020) (K Units)
Table 25. Global Interactive Voice Response (IVR) System Sales Share by Type (2015-2020)
Table 26. Global Interactive Voice Response (IVR) System Revenue by Type (2015-2020) (US$ Million)
Table 27. Global Interactive Voice Response (IVR) System Revenue Share by Type (2015-2020)
Table 28. Interactive Voice Response (IVR) System Average Selling Price (ASP) by Type 2015-2020 (USD/Unit)
Table 29. Global Interactive Voice Response (IVR) System Sales Share by Type (2021-2026)
Table 30. Global Interactive Voice Response (IVR) System Sales by Application (2015-2020) (K Units)
Table 31. Global Interactive Voice Response (IVR) System Sales Share by Application (2015-2020)
Table 32. Global Interactive Voice Response (IVR) System Sales Share by Application (2021-2026)
Table 33. Global Interactive Voice Response (IVR) System Sales Market Share Forecast by Application (2021-2026)
Table 34. Global Interactive Voice Response (IVR) System Revenue by Application (2015-2020) (US$ Million)
Table 35. Global Interactive Voice Response (IVR) System Revenue Market Share Forecast by Application (2021-2026)
Table 36. China Interactive Voice Response (IVR) System Sales (K Units) of Key Companies (2015-2020)
Table 37. China Interactive Voice Response (IVR) System Sales Share by Company (2015-2020)
Table 38. China Interactive Voice Response (IVR) System Revenue (US$ Million) by Company (2015-2020)
Table 39. China Interactive Voice Response (IVR) System Sales (K Units) by Type (2015-2020)
Table 40. China Interactive Voice Response (IVR) System Sales Share by Type (2015-2020)
Table 41. China Interactive Voice Response (IVR) System Revenue (US$ Million) Market Share by Type (2015-2020)
Table 42. China Interactive Voice Response (IVR) System Price (K Units) by Type (2015-2020)
Table 43. China Interactive Voice Response (IVR) System Sales (K Units) by Type (2021-2026)
Table 44. China Interactive Voice Response (IVR) System Sales Share by Type (2021-2026)
Table 45. China Interactive Voice Response (IVR) System Revenue (US$ Million) Market Share by Type (2021-2026)
Table 46. China Interactive Voice Response (IVR) System Revenue Share by Type (2021-2026)
Table 47. China Interactive Voice Response (IVR) System Price (K Units) by Type (2021-2026)
Table 48. China Interactive Voice Response (IVR) System Sales (K Units) by Application (2015-2020)
Table 49. China Interactive Voice Response (IVR) System Sales Share by Application (2015-2020)
Table 50. China Interactive Voice Response (IVR) System Revenue (US$ Million) Market Share by Application (2015-2020)
Table 51. China Interactive Voice Response (IVR) System Sales (K Units) by Application (2021-2026)
Table 52. China Interactive Voice Response (IVR) System Sales Share by Application (2021-2026)
Table 53. China Interactive Voice Response (IVR) System Revenue (US$ Million) Market Share by Application (2021-2026)
Table 54. China Interactive Voice Response (IVR) System Revenue Share by Application (2021-2026)
Table 55. North America Interactive Voice Response (IVR) System Sales by Country (2015-2020) (K Units)
Table 56. North America Interactive Voice Response (IVR) System Sales Market Share by Country (2015-2020)
Table 57. North America Interactive Voice Response (IVR) System Revenue by Country (2015-2020) (US$ Million)
Table 58. North America Interactive Voice Response (IVR) System Revenue Market Share by Country (2015-2020)
Table 59. Europe Interactive Voice Response (IVR) System Sales by Country (2015-2020) (K Units)
Table 60. Europe Interactive Voice Response (IVR) System Sales Market Share by Country (2015-2020)
Table 61. Europe Interactive Voice Response (IVR) System Revenue by Country (2015-2020) (US$ Million)
Table 62. Europe Interactive Voice Response (IVR) System Revenue Market Share by Country (2015-2020)
Table 63. Asia Pacific Interactive Voice Response (IVR) System Sales by Region (2015-2020) (K Units)
Table 64. Asia Pacific Interactive Voice Response (IVR) System Sales Market Share by Region (2015-2020)
Table 65. Asia Pacific Interactive Voice Response (IVR) System Revenue by Region (2015-2020) (US$ Million)
Table 66. Asia Pacific Interactive Voice Response (IVR) System Revenue Market Share by Region (2015-2020)
Table 67. Latin America Interactive Voice Response (IVR) System Sales by Country (2015-2020) (K Units)
Table 68. Latin America Interactive Voice Response (IVR) System Sales Market Share by Country (2015-2020)
Table 69. Latin Americaa Interactive Voice Response (IVR) System Revenue by Country (2015-2020) (US$ Million)
Table 70. Latin America Interactive Voice Response (IVR) System Revenue Market Share by Country (2015-2020)
Table 71. Middle East and Africa Interactive Voice Response (IVR) System Sales by Country (2015-2020) (K Units)
Table 72. Middle East and Africa Interactive Voice Response (IVR) System Sales Market Share by Country (2015-2020)
Table 73. Middle East and Africa Interactive Voice Response (IVR) System Revenue by Country (2015-2020) (US$ Million)
Table 74. Middle East and Africa Interactive Voice Response (IVR) System Revenue Market Share by Country (2015-2020)
Table 75. IBM Corporation Information
Table 76. IBM Description and Business Overview
Table 77. IBM Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 78. IBM Interactive Voice Response (IVR) System Product
Table 79. IBM Recent Development
Table 80. Aspect Software Corporation Information
Table 81. Aspect Software Description and Business Overview
Table 82. Aspect Software Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 83. Aspect Software Product
Table 84. Aspect Software Recent Development
Table 85. AT and T Corporation Information
Table 86. AT and T Description and Business Overview
Table 87. AT and T Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 88. AT and T Product
Table 89. AT and T Recent Development
Table 90. AVAYA. Corporation Information
Table 91. AVAYA. Description and Business Overview
Table 92. AVAYA. Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 93. AVAYA. Product
Table 94. AVAYA. Recent Development
Table 95. BCE Corporation Information
Table 96. BCE Description and Business Overview
Table 97. BCE Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 98. BCE Product
Table 99. BCE Recent Development
Table 100. Cisco Systems Corporation Information
Table 101. Cisco Systems Description and Business Overview
Table 102. Cisco Systems Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 103. Cisco Systems Product
Table 104. Cisco Systems Recent Development
Table 105. Convergys Corp Corporation Information
Table 106. Convergys Corp Description and Business Overview
Table 107. Convergys Corp Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 108. Convergys Corp Product
Table 109. Convergys Corp Recent Development
Table 110. Dialogic Corporation Corporation Information
Table 111. Dialogic Corporation Description and Business Overview
Table 112. Dialogic Corporation Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 113. Dialogic Corporation Product
Table 114. Dialogic Corporation Recent Development
Table 115. Enghouse Systems Limited Corporation Information
Table 116. Enghouse Systems Limited Description and Business Overview
Table 117. Enghouse Systems Limited Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 118. Enghouse Systems Limited Product
Table 119. Enghouse Systems Limited Recent Development
Table 120. Syntellect Corporation Information
Table 121. Syntellect Description and Business Overview
Table 122. Syntellect Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 123. Syntellect Product
Table 124. Syntellect Recent Development
Table 125. Genesys Telecommunications Laboratories Corporation Information
Table 126. Genesys Telecommunications Laboratories Description and Business Overview
Table 127. Genesys Telecommunications Laboratories Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 128. Genesys Telecommunications Laboratories Product
Table 129. Genesys Telecommunications Laboratories Recent Development
Table 130. Healthcare Technology Systems (HTS) Corporation Information
Table 131. Healthcare Technology Systems (HTS) Description and Business Overview
Table 132. Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 133. Healthcare Technology Systems (HTS) Product
Table 134. Healthcare Technology Systems (HTS) Recent Development
Table 135. Mitel Networks Corporation Corporation Information
Table 136. Mitel Networks Corporation Description and Business Overview
Table 137. Mitel Networks Corporation Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 138. Mitel Networks Corporation Product
Table 139. Mitel Networks Corporation Recent Development
Table 140. Nuance Communications Corporation Information
Table 141. Nuance Communications Description and Business Overview
Table 142. Nuance Communications Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 143. Nuance Communications Product
Table 144. Nuance Communications Recent Development
Table 145. Philips Speech Processing Corporation Information
Table 146. Philips Speech Processing Description and Business Overview
Table 147. Philips Speech Processing Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 148. Philips Speech Processing Product
Table 149. Philips Speech Processing Recent Development
Table 150. Verizon Communications Corporation Information
Table 151. Verizon Communications Description and Business Overview
Table 152. Verizon Communications Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 153. Verizon Communications Product
Table 154. Verizon Communications Recent Development
Table 155. Voxeo Corporation Corporation Information
Table 156. Voxeo Corporation Description and Business Overview
Table 157. Voxeo Corporation Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 158. Voxeo Corporation Product
Table 159. Voxeo Corporation Recent Development
Table 160. West Corporation Corporation Information
Table 161. West Corporation Description and Business Overview
Table 162. West Corporation Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 163. West Corporation Product
Table 164. West Corporation Recent Development
Table 165. Holly Connects Corporation Information
Table 166. Holly Connects Description and Business Overview
Table 167. Holly Connects Interactive Voice Response (IVR) System Sales (K Units), Revenue (US$ Million), Price (USD/Unit) and Gross Margin (2015-2020)
Table 168. Holly Connects Product
Table 169. Holly Connects Recent Development
Table 170. Key Opportunities and Drivers: Impact Analysis (2021-2026)
Table 171. Key Challenges
Table 172. Market Risks
Table 173. Main Points Interviewed from Key Interactive Voice Response (IVR) System Players
Table 174. Interactive Voice Response (IVR) System Customers List
Table 175. Interactive Voice Response (IVR) System Distributors List
Table 176. Research Programs/Design for This Report
Table 177. Key Data Information from Secondary Sources
Table 178. Key Data Information from Primary Sources
List of Figures
Figure 1. Interactive Voice Response (IVR) System Product Picture
Figure 2. Global Interactive Voice Response (IVR) System Sales Market Share by Type in 2020 & 2026
Figure 3. Equipment Installed on the Customer Premises Product Picture
Figure 4. Equipment Installed in the PSTN (Public Switched Telephone Network) Product Picture
Figure 5. Application Service Provider (ASP) / hosted IVR Product Picture
Figure 6. Global Interactive Voice Response (IVR) System Sales Market Share by Application in 2020 & 2026
Figure 7. Bank and stock account balances and transfers
Figure 8. Surveys and polls
Figure 9. Office call routing
Figure 10. Call center forwarding
Figure 11. Simple order entry transactions
Figure 12. Selective information lookup (movie schedules, etc.)
Figure 13. Interactive Voice Response (IVR) System Report Years Considered
Figure 14. Global Interactive Voice Response (IVR) System Market Size 2015-2026 (US$ Million)
Figure 1

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