Global and China Interactive Voice Response (IVR) Market Size, Status and Forecast 2021-2027

Global and China Interactive Voice Response (IVR) Market Size, Status and Forecast 2021-2027

Table of Contents
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Interactive Voice Response (IVR) Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
1.2.2 Speech Based
1.2.3 Touch-tone Based
1.3 Market by Application
1.3.1 Global Interactive Voice Response (IVR) Market Share by Application: 2016 VS 2021 VS 2027
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Transportation and Logistics
1.3.8 ITES
1.3.9 Media, Retail, and E-commerce
1.3.10 Education
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Interactive Voice Response (IVR) Market Perspective (2016-2027)
2.2 Interactive Voice Response (IVR) Growth Trends by Regions
2.2.1 Interactive Voice Response (IVR) Market Size by Regions: 2016 VS 2021 VS 2027
2.2.2 Interactive Voice Response (IVR) Historic Market Share by Regions (2016-2021)
2.2.3 Interactive Voice Response (IVR) Forecasted Market Size by Regions (2022-2027)
2.3 Interactive Voice Response (IVR) Industry Dynamic
2.3.1 Interactive Voice Response (IVR) Market Trends
2.3.2 Interactive Voice Response (IVR) Market Drivers
2.3.3 Interactive Voice Response (IVR) Market Challenges
2.3.4 Interactive Voice Response (IVR) Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Interactive Voice Response (IVR) Players by Revenue
3.1.1 Global Top Interactive Voice Response (IVR) Players by Revenue (2016-2021)
3.1.2 Global Interactive Voice Response (IVR) Revenue Market Share by Players (2016-2021)
3.2 Global Interactive Voice Response (IVR) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Interactive Voice Response (IVR) Revenue
3.4 Global Interactive Voice Response (IVR) Market Concentration Ratio
3.4.1 Global Interactive Voice Response (IVR) Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response (IVR) Revenue in 2020
3.5 Interactive Voice Response (IVR) Key Players Head office and Area Served
3.6 Key Players Interactive Voice Response (IVR) Product Solution and Service
3.7 Date of Enter into Interactive Voice Response (IVR) Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Interactive Voice Response (IVR) Breakdown Data by Type
4.1 Global Interactive Voice Response (IVR) Historic Market Size by Type (2016-2021)
4.2 Global Interactive Voice Response (IVR) Forecasted Market Size by Type (2022-2027)
5 Interactive Voice Response (IVR) Breakdown Data by Application
5.1 Global Interactive Voice Response (IVR) Historic Market Size by Application (2016-2021)
5.2 Global Interactive Voice Response (IVR) Forecasted Market Size by Application (2022-2027)
6 North America
6.1 North America Interactive Voice Response (IVR) Market Size (2016-2027)
6.2 North America Interactive Voice Response (IVR) Market Size by Type
6.2.1 North America Interactive Voice Response (IVR) Market Size by Type (2016-2021)
6.2.2 North America Interactive Voice Response (IVR) Market Size by Type (2022-2027)
6.2.3 North America Interactive Voice Response (IVR) Market Size by Type (2016-2027)
6.3 North America Interactive Voice Response (IVR) Market Size by Application
6.3.1 North America Interactive Voice Response (IVR) Market Size by Application (2016-2021)
6.3.2 North America Interactive Voice Response (IVR) Market Size by Application (2022-2027)
6.3.3 North America Interactive Voice Response (IVR) Market Size by Application (2016-2027)
6.4 North America Interactive Voice Response (IVR) Market Size by Country
6.4.1 North America Interactive Voice Response (IVR) Market Size by Country (2016-2021)
6.4.2 North America Interactive Voice Response (IVR) Market Size by Country (2022-2027)
6.4.3 United States
6.4.4 Canada
7 Europe
7.1 Europe Interactive Voice Response (IVR) Market Size (2016-2027)
7.2 Europe Interactive Voice Response (IVR) Market Size by Type
7.2.1 Europe Interactive Voice Response (IVR) Market Size by Type (2016-2021)
7.2.2 Europe Interactive Voice Response (IVR) Market Size by Type (2022-2027)
7.2.3 Europe Interactive Voice Response (IVR) Market Size by Type (2016-2027)
7.3 Europe Interactive Voice Response (IVR) Market Size by Application
7.3.1 Europe Interactive Voice Response (IVR) Market Size by Application (2016-2021)
7.3.2 Europe Interactive Voice Response (IVR) Market Size by Application (2022-2027)
7.3.3 Europe Interactive Voice Response (IVR) Market Size by Application (2016-2027)
7.4 Europe Interactive Voice Response (IVR) Market Size by Country
7.4.1 Europe Interactive Voice Response (IVR) Market Size by Country (2016-2021)
7.4.2 Europe Interactive Voice Response (IVR) Market Size by Country (2022-2027)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic
8 Asia-Pacific
8.1 Asia-Pacific Interactive Voice Response (IVR) Market Size (2016-2027)
8.2 Asia-Pacific Interactive Voice Response (IVR) Market Size by Type
8.2.1 Asia-Pacific Interactive Voice Response (IVR) Market Size by Type (2016-2021)
8.2.2 Asia-Pacific Interactive Voice Response (IVR) Market Size by Type (2022-2027)
8.2.3 Asia-Pacific Interactive Voice Response (IVR) Market Size by Type (2016-2027)
8.3 Asia-Pacific Interactive Voice Response (IVR) Market Size by Application
8.3.1 Asia-Pacific Interactive Voice Response (IVR) Market Size by Application (2016-2021)
8.3.2 Asia-Pacific Interactive Voice Response (IVR) Market Size by Application (2022-2027)
8.3.3 Asia-Pacific Interactive Voice Response (IVR) Market Size by Application (2016-2027)
8.4 Asia-Pacific Interactive Voice Response (IVR) Market Size by Region
8.4.1 Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2016-2021)
8.4.2 Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2022-2027)
8.4.3 China
8.4.4 Japan
8.4.5 South Korea
8.4.6 Southeast Asia
8.4.7 India
8.4.8 Australia
9 Latin America
9.1 Latin America Interactive Voice Response (IVR) Market Size (2016-2027)
9.2 Latin America Interactive Voice Response (IVR) Market Size by Type
9.2.1 Latin America Interactive Voice Response (IVR) Market Size by Type (2016-2021)
9.2.2 Latin America Interactive Voice Response (IVR) Market Size by Type (2022-2027)
9.2.3 Latin America Interactive Voice Response (IVR) Market Size by Type (2016-2027)
9.3 Latin America Interactive Voice Response (IVR) Market Size by Application
9.3.1 Latin America Interactive Voice Response (IVR) Market Size by Application (2016-2021)
9.3.2 Latin America Interactive Voice Response (IVR) Market Size by Application (2022-2027)
9.3.3 Latin America Interactive Voice Response (IVR) Market Size by Application (2016-2027)
9.4 Latin America Interactive Voice Response (IVR) Market Size by Country
9.4.1 Latin America Interactive Voice Response (IVR) Market Size by Country (2016-2021)
9.4.2 Latin America Interactive Voice Response (IVR) Market Size by Country (2022-2027)
9.4.3 Mexico
9.4.4 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Interactive Voice Response (IVR) Market Size (2016-2027)
10.2 Middle East & Africa Interactive Voice Response (IVR) Market Size by Type
10.2.1 Middle East & Africa Interactive Voice Response (IVR) Market Size by Type (2016-2021)
10.2.2 Middle East & Africa Interactive Voice Response (IVR) Market Size by Type (2022-2027)
10.2.3 Middle East & Africa Interactive Voice Response (IVR) Market Size by Type (2016-2027)
10.3 Middle East & Africa Interactive Voice Response (IVR) Market Size by Application
10.3.1 Middle East & Africa Interactive Voice Response (IVR) Market Size by Application (2016-2021)
10.3.2 Middle East & Africa Interactive Voice Response (IVR) Market Size by Application (2022-2027)
10.3.3 Middle East & Africa Interactive Voice Response (IVR) Market Size by Application (2016-2027)
10.4 Middle East & Africa Interactive Voice Response (IVR) Market Size by Country
10.4.1 Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2016-2021)
10.4.2 Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2022-2027)
10.4.3 Turkey
10.4.4 Saudi Arabia
10.4.5 UAE
11 Key Players Profiles
11.1 inContact
11.1.1 inContact Company Details
11.1.2 inContact Business Overview
11.1.3 inContact Interactive Voice Response (IVR) Introduction
11.1.4 inContact Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.1.5 inContact Recent Development
11.2 Nuance
11.2.1 Nuance Company Details
11.2.2 Nuance Business Overview
11.2.3 Nuance Interactive Voice Response (IVR) Introduction
11.2.4 Nuance Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.2.5 Nuance Recent Development
11.3 Genesys Telecommunication Laboratories
11.3.1 Genesys Telecommunication Laboratories Company Details
11.3.2 Genesys Telecommunication Laboratories Business Overview
11.3.3 Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Introduction
11.3.4 Genesys Telecommunication Laboratories Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.3.5 Genesys Telecommunication Laboratories Recent Development
11.4 8x8
11.4.1 8x8 Company Details
11.4.2 8x8 Business Overview
11.4.3 8x8 Interactive Voice Response (IVR) Introduction
11.4.4 8x8 Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.4.5 8x8 Recent Development
11.5 AT&T
11.5.1 AT&T Company Details
11.5.2 AT&T Business Overview
11.5.3 AT&T Interactive Voice Response (IVR) Introduction
11.5.4 AT&T Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.5.5 AT&T Recent Development
11.6 Avaya
11.6.1 Avaya Company Details
11.6.2 Avaya Business Overview
11.6.3 Avaya Interactive Voice Response (IVR) Introduction
11.6.4 Avaya Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.6.5 Avaya Recent Development
11.7 Aspect Software Parent
11.7.1 Aspect Software Parent Company Details
11.7.2 Aspect Software Parent Business Overview
11.7.3 Aspect Software Parent Interactive Voice Response (IVR) Introduction
11.7.4 Aspect Software Parent Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.7.5 Aspect Software Parent Recent Development
11.8 24/7 Customer
11.8.1 24/7 Customer Company Details
11.8.2 24/7 Customer Business Overview
11.8.3 24/7 Customer Interactive Voice Response (IVR) Introduction
11.8.4 24/7 Customer Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.8.5 24/7 Customer Recent Development
11.9 Verizon Communications
11.9.1 Verizon Communications Company Details
11.9.2 Verizon Communications Business Overview
11.9.3 Verizon Communications Interactive Voice Response (IVR) Introduction
11.9.4 Verizon Communications Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.9.5 Verizon Communications Recent Development
11.10 Five9
11.10.1 Five9 Company Details
11.10.2 Five9 Business Overview
11.10.3 Five9 Interactive Voice Response (IVR) Introduction
11.10.4 Five9 Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.10.5 Five9 Recent Development
11.11 Cisco Systems
11.11.1 Cisco Systems Company Details
11.11.2 Cisco Systems Business Overview
11.11.3 Cisco Systems Interactive Voice Response (IVR) Introduction
11.11.4 Cisco Systems Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.11.5 Cisco Systems Recent Development
11.12 Convergys
11.12.1 Convergys Company Details
11.12.2 Convergys Business Overview
11.12.3 Convergys Interactive Voice Response (IVR) Introduction
11.12.4 Convergys Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.12.5 Convergys Recent Development
11.13 West Corporation
11.13.1 West Corporation Company Details
11.13.2 West Corporation Business Overview
11.13.3 West Corporation Interactive Voice Response (IVR) Introduction
11.13.4 West Corporation Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.13.5 West Corporation Recent Development
11.14 IVR Lab
11.14.1 IVR Lab Company Details
11.14.2 IVR Lab Business Overview
11.14.3 IVR Lab Interactive Voice Response (IVR) Introduction
11.14.4 IVR Lab Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.14.5 IVR Lab Recent Development
11.15 NewVoiceMedia
11.15.1 NewVoiceMedia Company Details
11.15.2 NewVoiceMedia Business Overview
11.15.3 NewVoiceMedia Interactive Voice Response (IVR) Introduction
11.15.4 NewVoiceMedia Revenue in Interactive Voice Response (IVR) Business (2016-2021)
11.15.5 NewVoiceMedia Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Interactive Voice Response (IVR) Market Size Growth Rate by Type (US$ Million):2016 VS 2021 VS 2027
Table 2. Key Players of Speech Based
Table 3. Key Players of Touch-tone Based
Table 4. Global Interactive Voice Response (IVR) Market Size Growth by Application (US$ Million): 2016 VS 2021 VS 2027
Table 5. Global Interactive Voice Response (IVR) Market Size by Regions (US$ Million): 2016 VS 2021 VS 2027
Table 6. Global Interactive Voice Response (IVR) Market Size by Regions (2016-2021) & (US$ Million)
Table 7. Global Interactive Voice Response (IVR) Market Share by Regions (2016-2021)
Table 8. Global Interactive Voice Response (IVR) Forecasted Market Size by Regions (2022-2027) & (US$ Million)
Table 9. Global Interactive Voice Response (IVR) Market Share by Regions (2022-2027)
Table 10. Interactive Voice Response (IVR) Market Trends
Table 11. Interactive Voice Response (IVR) Market Drivers
Table 12. Interactive Voice Response (IVR) Market Challenges
Table 13. Interactive Voice Response (IVR) Market Restraints
Table 14. Global Interactive Voice Response (IVR) Revenue by Players (2016-2021) & (US$ Million)
Table 15. Global Interactive Voice Response (IVR) Market Share by Players (2016-2021)
Table 16. Global Top Interactive Voice Response (IVR) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Voice Response (IVR) as of 2020)
Table 17. Ranking of Global Top Interactive Voice Response (IVR) Companies by Revenue (US$ Million) in 2020
Table 18. Global 5 Largest Players Market Share by Interactive Voice Response (IVR) Revenue (CR5 and HHI) & (2016-2021)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Interactive Voice Response (IVR) Product Solution and Service
Table 21. Date of Enter into Interactive Voice Response (IVR) Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 24. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2016-2021)
Table 25. Global Interactive Voice Response (IVR) Forecasted Market Size by Type (2022-2027) (US$ Million)
Table 26. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2022-2027) & (US$ Million)
Table 27. Global Interactive Voice Response (IVR) Market Size Share by Application (2016-2021) & (US$ Million)
Table 28. Global Interactive Voice Response (IVR) Revenue Market Share by Application (2016-2021)
Table 29. Global Interactive Voice Response (IVR) Forecasted Market Size by Application (2022-2027) (US$ Million)
Table 30. Global Interactive Voice Response (IVR) Revenue Market Share by Application (2022-2027) & (US$ Million)
Table 31. North America Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 32. North America Interactive Voice Response (IVR) Market Size by Type (2022-2027) & (US$ Million)
Table 33. North America Interactive Voice Response (IVR) Market Size by Application (2016-2021) (US$ Million)
Table 34. North America Interactive Voice Response (IVR) Market Size by Application (2022-2027) & (US$ Million)
Table 35. North America Interactive Voice Response (IVR) Market Size by Country (2016-2021) & (US$ Million)
Table 36. North America Interactive Voice Response (IVR) Market Size by Country (2022-2027) & (US$ Million)
Table 37. Europe Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 38. Europe Interactive Voice Response (IVR) Market Size by Type (2022-2027) & (US$ Million)
Table 39. Europe Interactive Voice Response (IVR) Market Size by Application (2016-2021) (US$ Million)
Table 40. Europe Interactive Voice Response (IVR) Market Size by Application (2022-2027) & (US$ Million)
Table 41. Europe Interactive Voice Response (IVR) Market Size by Country (2016-2021) & (US$ Million)
Table 42. Europe Interactive Voice Response (IVR) Market Size by Country (2022-2027) & (US$ Million)
Table 43. Asia-Pacific Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 44. Asia-Pacific Interactive Voice Response (IVR) Market Size by Type (2022-2027) & (US$ Million)
Table 45. Asia-Pacific Interactive Voice Response (IVR) Market Size by Application (2016-2021) (US$ Million)
Table 46. Asia-Pacific Interactive Voice Response (IVR) Market Size by Application (2022-2027) & (US$ Million)
Table 47. Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2016-2021) & (US$ Million)
Table 48. Asia-Pacific Interactive Voice Response (IVR) Market Size by Region (2022-2027) & (US$ Million)
Table 49. Latin America Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 50. Latin America Interactive Voice Response (IVR) Market Size by Type (2022-2027) & (US$ Million)
Table 51. Latin America Interactive Voice Response (IVR) Market Size by Application (2016-2021) (US$ Million)
Table 52. Latin America Interactive Voice Response (IVR) Market Size by Application (2022-2027) & (US$ Million)
Table 53. Latin America Interactive Voice Response (IVR) Market Size by Country (2016-2021) & (US$ Million)
Table 54. Latin America Interactive Voice Response (IVR) Market Size by Country (2022-2027) & (US$ Million)
Table 55. Middle East & Africa Interactive Voice Response (IVR) Market Size by Type (2016-2021) (US$ Million)
Table 56. Middle East & Africa Interactive Voice Response (IVR) Market Size by Type (2022-2027) & (US$ Million)
Table 57. Middle East & Africa Interactive Voice Response (IVR) Market Size by Application (2016-2021) (US$ Million)
Table 58. Middle East & Africa Interactive Voice Response (IVR) Market Size by Application (2022-2027) & (US$ Million)
Table 59. Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2016-2021) & (US$ Million)
Table 60. Middle East & Africa Interactive Voice Response (IVR) Market Size by Country (2022-2027) & (US$ Million)
Table 61. inContact Company Details
Table 62. inContact Business Overview
Table 63. inContact Interactive Voice Response (IVR) Product
Table 64. inContact Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 65. inContact Recent Development
Table 66. Nuance Company Details
Table 67. Nuance Business Overview
Table 68. Nuance Interactive Voice Response (IVR) Product
Table 69. Nuance Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 70. Nuance Recent Development
Table 71. Genesys Telecommunication Laboratories Company Details
Table 72. Genesys Telecommunication Laboratories Business Overview
Table 73. Genesys Telecommunication Laboratories Interactive Voice Response (IVR) Product
Table 74. Genesys Telecommunication Laboratories Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 75. Genesys Telecommunication Laboratories Recent Development
Table 76. 8x8 Company Details
Table 77. 8x8 Business Overview
Table 78. 8x8 Interactive Voice Response (IVR) Product
Table 79. 8x8 Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 80. 8x8 Recent Development
Table 81. AT&T Company Details
Table 82. AT&T Business Overview
Table 83. AT&T Interactive Voice Response (IVR) Product
Table 84. AT&T Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 85. AT&T Recent Development
Table 86. Avaya Company Details
Table 87. Avaya Business Overview
Table 88. Avaya Interactive Voice Response (IVR) Product
Table 89. Avaya Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 90. Avaya Recent Development
Table 91. Aspect Software Parent Company Details
Table 92. Aspect Software Parent Business Overview
Table 93. Aspect Software Parent Interactive Voice Response (IVR) Product
Table 94. Aspect Software Parent Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 95. Aspect Software Parent Recent Development
Table 96. 24/7 Customer Company Details
Table 97. 24/7 Customer Business Overview
Table 98. 24/7 Customer Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 99. 24/7 Customer Recent Development
Table 100. Verizon Communications Company Details
Table 101. Verizon Communications Business Overview
Table 102. Verizon Communications Interactive Voice Response (IVR) Product
Table 103. Verizon Communications Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 104. Verizon Communications Recent Development
Table 105. Five9 Company Details
Table 106. Five9 Business Overview
Table 107. Five9 Interactive Voice Response (IVR) Product
Table 108. Five9 Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 109. Five9 Recent Development
Table 110. Cisco Systems Company Details
Table 111. Cisco Systems Business Overview
Table 112. Cisco Systems Interactive Voice Response (IVR) Product
Table 113. Cisco Systems Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 114. Cisco Systems Recent Development
Table 115. Convergys Company Details
Table 116. Convergys Business Overview
Table 117. Convergys Interactive Voice Response (IVR) Product
Table 118. Convergys Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 119. Convergys Recent Development
Table 120. West Corporation Company Details
Table 121. West Corporation Business Overview
Table 122. West Corporation Interactive Voice Response (IVR) Product
Table 123. West Corporation Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 124. West Corporation Recent Development
Table 125. IVR Lab Company Details
Table 126. IVR Lab Business Overview
Table 127. IVR Lab Interactive Voice Response (IVR) Product
Table 128. IVR Lab Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 129. IVR Lab Recent Development
Table 130. NewVoiceMedia Company Details
Table 131. NewVoiceMedia Business Overview
Table 132. NewVoiceMedia Interactive Voice Response (IVR) Product
Table 133. NewVoiceMedia Revenue in Interactive Voice Response (IVR) Business (2016-2021) & (US$ Million)
Table 134. NewVoiceMedia Recent Development
Table 135. Research Programs/Design for This Report
Table 136. Key Data Information from Secondary Sources
Table 137. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Interactive Voice Response (IVR) Market Share by Type: 2020 VS 2027
Figure 2. Speech Based Features
Figure 3. Touch-tone Based Features
Figure 4. Global Interactive Voice Response (IVR) Market Share by Application: 2020 VS 2027
Figure 5. BFSI Case Studies
Figure 6. Travel and Hospitality Case Studies
Figure 7. Pharma and Healthcare Case Studies
Figure 8. Telecommunications Case Studies
Figure 9. Government and Public Sector Case Studies
Figure 10. Transportation and Logistics Case Studies
Figure 11. ITES Case Studies
Figure 12. Media, Retail, and E-commerce Case Studies
Figure 13. Education Case Studies
Figure 14. Interactive Voice Response (IVR) Report Years Considered
Figure 15. Global Interactive Voice Response (IVR) Market Size (US$ Million), Year-over-Year: 2016-2027
Figure 16. Global Interactive Voice Response (IVR) Market Size (US$ Million), 2016 VS 2021 VS 2027
Figure 17. Global Interactive Voice Response (IVR) Market Share by Regions: 2020 VS 2027
Figure 18. Global Interactive Voice Response (IVR) Market Share by Regions (2022-2027)
Figure 19. Global Interactive Voice Response (IVR) Market Share by Players in 2020
Figure 20. Global Top Interactive Voice Response (IVR) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Interactive Voice Response (IVR) as of 2020
Figure 21. The Top 10 and 5 Players Market Share by Interactive Voice Response (IVR) Revenue in 2020
Figure 22. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2016-2021)
Figure 23. Global Interactive Voice Response (IVR) Revenue Market Share by Type (2022-2027)
Figure 24. North America Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 25. North America Interactive Voice Response (IVR) Market Share by Type (2016-2027)
Figure 26. North America Interactive Voice Response (IVR) Market Share by Application (2016-2027)
Figure 27. North America Interactive Voice Response (IVR) Market Share by Country (2016-2027)
Figure 28. United States Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 29. Canada Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 30. Europe Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 31. Europe Interactive Voice Response (IVR) Market Share by Type (2016-2027)
Figure 32. Europe Interactive Voice Response (IVR) Market Share by Application (2016-2027)
Figure 33. Europe Interactive Voice Response (IVR) Market Share by Country (2016-2027)
Figure 34. Germany Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 35. France Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 36. U.K. Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 37. Italy Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 38. Russia Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 39. Nordic Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 40. Asia-Pacific Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 41. Asia-Pacific Interactive Voice Response (IVR) Market Share by Type (2016-2027)
Figure 42. Asia-Pacific Interactive Voice Response (IVR) Market Share by Application (2016-2027)
Figure 43. Asia-Pacific Interactive Voice Response (IVR) Market Share by Region (2016-2027)
Figure 44. China Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 45. Japan Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 46. South Korea Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 47. Southeast Asia Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 48. India Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 49. Australia Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 50. Latin America Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 51. Latin America Interactive Voice Response (IVR) Market Share by Type (2016-2027)
Figure 52. Latin America Interactive Voice Response (IVR) Market Share by Application (2016-2027)
Figure 53. Latin America Interactive Voice Response (IVR) Market Share by Country (2016-2027)
Figure 54. Mexico Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 55. Brazil Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 56. Middle East & Africa Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 57. Middle East & Africa Interactive Voice Response (IVR) Market Share by Type (2016-2027)
Figure 58. Middle East & Africa Interactive Voice Response (IVR) Market Share by Application (2016-2027)
Figure 59. Middle East & Africa Interactive Voice Response (IVR) Market Share by Country (2016-2027)
Figure 60. Turkey Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 61. Saudi Arabia Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 62. UAE Interactive Voice Response (IVR) Market Size YoY Growth (2016-2027) & (US$ Million)
Figure 63. inContact Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 64. Nuance Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 65. Genesys Telecommunication Laboratories Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 66. 8x8 Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 67. AT&T Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 68. Avaya Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 69. Aspect Software Parent Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 70. 24/7 Customer Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 71. Verizon Communications Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 72. Five9 Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 73. Cisco Systems Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 74. Convergys Revenue Growth Rate in Interactive Voice Response (IVR) Business (2016-2021)
Figure 75. West Corporation Revenue Growth Rate in Interactive Voice Response (IVR) Business (201

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Global Interactive Voice Response Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028

Published: 04-Jan-2024        Price: US 3380 Onwards        Pages: 99

Market Overview of Global Interactive Voice Response market: According to our latest research, the global Interactive Voice Response market looks promising in the next 5 years. As of 2022, the global Interactive Voice Response market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. This report covers a research time span from 2018 to 2028, and presents a deep and comprehensive analysis of the ......

Global Interactive Voice Response (IVR) Market Status and Outlook 2023-2028

Published: 28-Dec-2023        Price: US 3160 Onwards        Pages: 103

Interactive voice response is a technology that allows humans to interact with a computer-operated phone system through the use of voice and DTMF tones input via a keypad. Our market research experts provide qualitative and quantitative analysis of the market based on involving economic and non-economic factors in the same report with market value (million USD) data for each segment and sub-segment. This way, clients can achieve all their goals while taking advantage of emerging opportun......

Global Interactive Voice Response (IVR) Industry Research Report, In-depth Analysis of Current Status and Outlook of Key Countries 2023-2028

Published: 14-Dec-2023        Price: US 3380 Onwards        Pages: 117

Market Overview of Global Interactive Voice Response (IVR) market: According to our latest research, the global Interactive Voice Response (IVR) market looks promising in the next 5 years. As of 2022, the global Interactive Voice Response (IVR) market was estimated at USD XX million, and it's anticipated to reach USD XX million in 2028, with a CAGR of XX% during the forecast years. Interactive Voice Response (IVR) is an automated system used on the phone to interact with call......

Global Interactive Voice Response Market Research Report 2023

Published: 05-Dec-2023        Price: US 2900 Onwards        Pages: 90

This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Interactive Voice Response market with multiple angles, which provides sufficient supports to readers' strategy and decision making. By Company - inContact Inc. - Nuance Communications, Inc. - Genesys Telecommunication Laboratories, Inc. - AT&T Inc. - Avaya Inc. - Aspect Software Pare......

Global Interactive Response Systems Market Insights, Forecast to 2029

Published: 14-Aug-2023        Price: US 4900 Onwards        Pages: 109

Interactive response systems, commonly known as student response systems, integrate IT with daily classroom activities to ensure consistent and seamless interactions during lecture sessions. Market Analysis and Insights: Global Interactive Response Systems Market The global Interactive Response Systems market is projected to grow from US$ 12360 million in 2023 to US$ 38650 million by 2029, at a Compound Annual Growth Rate (CAGR) of 20.9% during the forecast period. I......

Global Interactive Voice Response System Market Insights, Forecast to 2029

Published: 14-Aug-2023        Price: US 4900 Onwards        Pages: 113

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which Services can be inquired about through the IVR dialogue. Market Analysis and Insights: Global Interactive Voice Response System Market The global Interactive Voice Response Sys......

Global Interactive Voice Response Market Insights: Impact of COVID-19 and Future Expectations to 2028

Published: 08-Aug-2023        Price: US 3260 Onwards        Pages: 108

The Interactive Voice Response market revenue was XX Million USD in 2022, and will reach XX Million USD in 2028, with a CAGR of XX% during 2022-2028. This report elaborates the market size, market characteristics, and market growth of the Interactive Voice Response industry, and breaks down according to the type, application, and consumption area of Interactive Voice Response. The report also introduces players in the industry from the perspective of the industry chain and marketi......

Global Interactive Voice Response Market Insights, Forecast to 2029

Published: 14-Jun-2023        Price: US 4900 Onwards        Pages: 113

Market Analysis and Insights: Global Interactive Voice Response Market The global Interactive Voice Response market is projected to grow from US$ 3582.5 million in 2023 to US$ 4499.8 million by 2029, at a Compound Annual Growth Rate (CAGR) of 3.9% during the forecast period. The US & Canada market for Interactive Voice Response is estimated to increase from $ million in 2023 to reach $ million by 2029, at a CAGR of % during the forecast period of 2023 through 2029.......

Global Interactive Voice Response (IVR) Market Insights: Impact of COVID-19 and Future Expectations to 2028

Published: 06-Apr-2023        Price: US 3260 Onwards        Pages: 106

Interactive Voice Response (IVR) is an automated system used on the phone to interact with callers to gather relevant information and then allow the system to indicate the call accordingly. The Interactive Voice Response (IVR) market revenue was XX Million USD in 2022, and will reach XX Million USD in 2028, with a CAGR of XX% during 2022-2028. This report elaborates the market size, market characteristics, and market growth of the Interactive Voice Response (IVR) industry, ......

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