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Document Management Systems Market by Offering (Solutions, Services), Deployment Mode (On-Premise, Cloud-Based, and Hybrid), Organization (Small & Medium-Sized Enterprise, Large Enterprise), Application, and Geography - Global Forecast to 2023

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Date: 01-Dec-2017
No. of pages: 159
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“The document management systems market is likely to grow at a CAGR of 11.17% between 2017 and 2023.”

The document management systems market is expected to reach USD 6.78 billion by 2023 from USD 3.59 billion in 2017, at a CAGR of 11.17%. Growth in this market can largely be attributed to factors such as the increasing need to streamline business operations, benefits of digitalizing content across enterprises, increasing need to adhere to compliance requirements, and increasing adoption of cloud-based services and cloud computing. On the other hand, high implementation costs are expected to restrict adoption, which in turn may limit market growth to a certain extent.

“The market for solution offerings is expected to hold the largest share during the forecast period.”

The document management systems market for solutions is expected to hold a larger share, mainly due to the increasing demand for solutions as they help to streamline business processes and operations. Document management solutions help integrate document management systems with real-time data, which assists in tracking the changes done in a document and storing different versions of the same document. Solutions thus help in providing a secure location for storing electronic documents and indexing them for the quick retrieval of a particular version of the document, whenever needed.

“The market for hybrid deployment models is expected to register the highest growth during the forecast period.”

The hybrid deployment model is estimated to be the fastest-growing segment due to the benefits associated with the use of these models, such as better flexibility, technical control, enhanced security, and adherence to compliance requirements. These models allow enterprises to move their mission-critical data to a private cloud without compromising on security and their non-sensitive data to a public cloud.

“North America is expected to dominate the document management systems market during the forecast period.”

North America is notable for its high adoption of document management solutions. The increasing demand for cost-effective and efficient business process solutions acts as a driving force for the growth of the document management systems market in the region. The market in North America is also characterized by high infrastructure costs and strict policies and regulatory frameworks. Companies such as IBM (US), Microsoft (US), EMC (US), and Hyland Software (US) have a majority of their revenues coming from the North American market.

Breakdown of primary participants’ profile:


  • By Company Type: Tier 1—50%, Tier 2—33%, and Tier 3—17%

  • By Designation: C-Level Executives—50%, Directors—33%, and Others—17%

  • By Region: North America—34%, Europe—33%, and Asia Pacific—33%


The key players operating in this market are Open Text Corporation (Canada), Xerox Corporation (US), Canon Inc. (Japan), Ricoh Company Ltd. (Japan), IBM Corporation (US), eFile Cabinet Inc. (US), Spring CM (US), Oracle Corporation (US), Alfresco Software Inc. (UK), and Hyland Software Inc. (US).

Research Coverage:

Various market segments have been covered in this report. These include segments such as deployment mode, organization, application, offering, and geography. It also gives a detailed view of the market across four main regions: the North America, Europe, APAC, and RoW.

Reasons to Buy the Report:


  • This report includes statistics pertaining to the document management systems market in terms of offering, deployment mode, organization, application, and geography, along with their respective market sizes.

  • Major drivers, restraints, opportunities, and challenges for the document management systems market have been provided in detail in this report.

  • The report includes illustrative segmentation, analysis, and forecast for the document management systems market based on its segments and subsegments.

Document Management Systems Market by Offering (Solutions, Services), Deployment Mode (On-Premise, Cloud-Based, and Hybrid), Organization (Small & Medium-Sized Enterprise, Large Enterprise), Application, and Geography - Global Forecast to 2023

Table of Contents

1 Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Study Scope
1.3.1 Markets Covered
1.3.2 Geographical Scope
1.3.3 Years Considered for the Study
1.4 Currency
1.5 Limitations
1.6 Stakeholders

2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
2.1.1.1 Major Secondary Sources
2.1.1.2 Secondary Sources
2.1.2 Primary Data
2.1.2.1 Breakdown of Primaries
2.1.2.2 Key Data From Primary Sources
2.1.2.3 Key Industry Insights
2.2 Market Size Estimation
2.2.1 Bottom-Up Approach
2.2.2 Top-Down Approach
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions

3 Executive Summary

4 Premium Insights
4.1 Document Management Systems Market: Overview
4.2 North America: Document Management Systems Market By Deployment Mode
4.3 APAC: Document Management Systems Market, By Application
4.4 APAC: Document Management Systems Market, By Organization
4.5 Document Management Systems Market, By Country/Region

5 Market Overview
5.1 Introduction
5.2 Market Dynamics
5.2.1 Drivers
5.2.1.1 Increasing Need to Streamline Business Operations
5.2.1.2 Benefits of Digitalizing Content Across Enterprises
5.2.1.3 Increasing Need to Adhere to Compliance Requirements
5.2.1.4 Increasing Adoption of Cloud-Based Services and Cloud Computing
5.2.2 Restraints
5.2.2.1 High Implementation Costs
5.2.3 Opportunities
5.2.3.1 Integration With Client and Employee Portals
5.2.3.2 Initiatives From Organizations to Reduce Paper Wastage
5.2.4 Challenges
5.2.4.1 Data Migration From Legacy Systems to Cloud-Based Content Management
5.3 Value Chain Analysis

6 Document Management Systems Market, By Offering
6.1 Introduction
6.2 Solutions
6.3 Services
6.3.1 Implementation Services
6.3.2 Training and Education
6.3.3 Support and Maintenance

7 Document Management Systems Market, By Deployment Mode
7.1 Introduction
7.2 On-Premise
7.3 Cloud-Based
7.4 Hybrid

8 Document Management Systems Market, By Organization
8.1 Introduction
8.2 Small and Medium-Sized Enterprises
8.3 Large Enterprises

9 Document Management Systems Market, By Application
9.1 Introduction
9.2 Banking, Financial Services, and Insurance (BFSI)
9.3 Government
9.4 Education
9.5 Healthcare
9.6 Corporate
9.7 Industrial Manufacturing
9.8 Retail
9.9 Other Applications

10 Geographic Analysis
10.1 Introduction
10.2 North America
10.2.1 US
10.2.2 Canada
10.2.3 Mexico
10.3 Europe
10.3.1 UK
10.3.2 Germany
10.3.3 France
10.3.4 Rest of Europe
10.4 APAC
10.4.1 China
10.4.2 Japan
10.4.3 South Korea
10.4.4 Australia
10.4.5 Rest of APAC
10.5 RoW
10.5.1 Middle East and Africa
10.5.2 South America

11 Competitive Landscape
11.1 Overview
11.2 Market Ranking
11.3 Competitive Scenario
11.3.1 New Product Launches
11.3.2 Partnerships/Agreements/Collaborations
11.3.3 Acquisitions
11.3.4 Expansions

12 Company Profiles
(Business Overview, Products & Software Offered, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments, and Key Relationships)*
12.1 Opentext
12.2 Xerox
12.3 IBM
12.4 Canon
12.5 Hyland
12.6 Oracle
12.7 Ricoh Company
12.8 M-Files
12.9 Efilecabinet
12.10 Newgen Software
12.11 Alfresco
12.12 Springcm
12.13 Key Innovators and Start-Ups
12.13.1 Maxxvault
12.13.2 Box
12.13.3 Docuware
12.13.4 Docstar
12.13.5 Sapphire Systems
12.14 Other Important Players
12.14.1 Everteam
12.14.2 Laserfiche
12.14.3 Fabricated Software
12.14.4 Office Gemini
12.14.5 Open Document Management System
12.14.6 Mastercontrol
12.14.7 Lucion Technologies
12.14.8 Ideagen
12.14.9 LSSP
12.14.10 Docpoint Solutions
12.14.11 Blue Project Software
12.14.12 Ademero
12.14.13 Zoho

*Details on Business Overview, Products & Software Offered, Strength of Product Portfolio, Business Strategy Excellence, Recent Developments, and Key Relationships Might Not Be Captured in Case of Unlisted Companies.

13 Appendix
13.1 Insights of Industry Experts
13.2 Discussion Guide
13.3 Knowledge Store: Marketsandmarkets’ Subscription Portal
13.4 Introducing RT: Real-Time Market Intelligence
13.5 Available Customizations
13.6 Related Reports
13.7 Author Details

List of Tables

Table 1 Document Management Systems Market, By Offering, 2014–2023 (USD Billion)
Table 2 Document Management Systems Market, By Deployment Mode, 2014–2023 (USD Billion)
Table 3 On-Premise Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 4 On-Premise Document Management Systems Market, By Region, 2014–2023 (USD Million)
Table 5 Cloud-Based Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 6 Cloud-Based Document Management Systems Market, By Region, 2014–2023 (USD Million)
Table 7 Hybrid Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 8 Hybrid Document Management Systems Market, By Region, 2014–2023 (USD Million)
Table 9 Document Management Systems Market, By Organization, 2014–2023 (USD Billion)
Table 10 Document Management Systems Market for Small and Medium-Sized Enterprises, By Region, 2015–2023 (USD Million)
Table 11 Document Management Systems Market for Large Enterprises, By Region, 2014–2023 (USD Million)
Table 12 Document Management Systems Market, By Application, 2014–2023 (USD Billion)
Table 13 Document Management Systems Market for Banking, Financial Services, and Insurance, By Deployment Mode, 2014–2023 (USD Million)
Table 14 Document Management Systems Market for Banking, Financial Services, and Insurance, By Region, 2014–2023 (USD Million)
Table 15 North America: Document Management Systems Market for Banking, Financial Services, and Insurance, By Country, 2014–2023 (USD Million)
Table 16 Europe: Document Management Systems Market for Banking, Financial Services, and Insurance, By Country, 2014–2023 (USD Million)
Table 17 APAC: Document Management Systems Market for Banking, Financial Services, and Insurance, By Country, 2014–2023 (USD Million)
Table 18 RoW: Document Management Systems Market for Banking, Financial Services, and Insurance, By Region, 2014–2023 (USD Million)
Table 19 Document Management Systems Market for Government Applications, By Deployment Mode, 2014–2023 (USD Million)
Table 20 Document Management Systems Market for Government Applications, By Region, 2014–2023 (USD Million)
Table 21 North America: Document Management Systems Market for Government Applications, By Country, 2014–2023 (USD Million)
Table 22 Europe: Document Management Systems Market for Government Applications, By Country, 2014–2023 (USD Million)
Table 23 APAC: Document Management Systems Market for Government Applications, By Country, 2014–2023 (USD Million)
Table 24 RoW: Document Management Systems Market for Government Applications, By Region, 2014–2023 (USD Million)
Table 25 Document Management Systems Market for Education, By Deployment Mode, 2014–2023 (USD Million)
Table 26 Document Management Systems Market for Education, By Region, 2014–2023 (USD Million)
Table 27 North America: Document Management Systems Market for Education, By Country, 2014–2023 (USD Million)
Table 28 Europe: Document Management Systems Market for Education, By Country, 2014–2023 (USD Million)
Table 29 APAC: Document Management Systems Market for Education, By Country, 2014–2023 (USD Million)
Table 30 RoW: Document Management Systems Market for Education, By Region, 2014–2023 (USD Million)
Table 31 Document Management Systems Market for Healthcare, By Deployment Mode, 2014–2023 (USD Million)
Table 32 Document Management Systems Market for Healthcare, By Region, 2014–2023 (USD Million)
Table 33 North America: Document Management Systems Market for Healthcare, By Country, 2014–2023 (USD Million)
Table 34 Europe: Document Management Systems Market for Healthcare, By Country, 2014–2023 (USD Million)
Table 35 APAC: Document Management Systems Market for Healthcare, By Country, 2014–2023 (USD Million)
Table 36 RoW: Document Management Systems Market for Healthcare, By Region, 2014–2023 (USD Million)
Table 37 Document Management Systems Market for Corporate Applications, By Deployment Mode, 2014–2023 (USD Million)
Table 38 Document Management Systems Market for Corporate Applications, By Region, 2014–2023 (USD Million)
Table 39 North America: Document Management Systems Market for Corporate Applications, By Country, 2014–2023 (USD Million)
Table 40 Europe: Document Management Systems Market for Corporate Applications, By Country, 2014–2023 (USD Million)
Table 41 APAC: Document Management Systems Market for Corporate Applications, By Country, 2014–2023 (USD Million)
Table 42 RoW: Document Management Systems Market for Corporate Applications, By Region, 2014–2023 (USD Million)
Table 43 Document Management Systems Market for Industrial Manufacturing, By Deployment Mode, 2014–2023 (USD Million)
Table 44 Document Management Systems Market for Industrial Manufacturing, By Region, 2014–2023 (USD Million)
Table 45 North America: Document Management Systems Market for Industrial Manufacturing, By Country, 2014–2023 (USD Million)
Table 46 Europe: Document Management Systems Market for Industrial Manufacturing, By Country, 2014–2023 (USD Million)
Table 47 APAC: Document Management Systems Market for Industrial Manufacturing, By Country, 2014–2023 (USD Million)
Table 48 RoW: Document Management Systems Market for Industrial Manufacturing, By Region, 2014–2023 (USD Million)
Table 49 Document Management Systems Market for Retail, By Deployment Mode, 2014–2023 (USD Million)
Table 50 Document Management Systems Market for Retail, By Region, 2014–2023 (USD Million)
Table 51 North America: Document Management Systems Market for Retail, By Country, 2014–2023 (USD Million)
Table 52 Europe: Document Management Systems Market for Retail, By Country, 2014–2023 (USD Million)
Table 53 APAC: Document Management Systems Market for Retail, By Country, 2014–2023 (USD Million)
Table 54 RoW: Document Management Systems Market for Retail, By Region, 2014–2023 (USD Million)
Table 55 Document Management Systems Market for Other Applications, By Deployment Mode, 2014–2023 (USD Million)
Table 56 Document Management Systems Market for Other Applications, By Region, 2014–2023 (USD Million)
Table 57 North America: Document Management Systems Market for Other Applications, By Country, 2014–2023 (USD Million)
Table 58 Europe: Document Management Systems Market for Other Applications, By Country, 2014–2023 (USD Million)
Table 59 APAC: Document Management Systems Market for Other Applications, By Country, 2014–2023 (USD Million)
Table 60 RoW: Document Management Systems Market for Other Applications, By Region, 2014–2023 (USD Million)
Table 61 Document Management Systems Market, By Region, 2014–2023 (USD Billion)
Table 62 North America: Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 63 North America: Document Management Systems Market, By Organization, 2014–2023 (USD Billion)
Table 64 North America: Document Management Systems Market, By Deployment Mode, 2014–2023 (USD Billion)
Table 65 North America: Document Management Systems Market, By Country, 2014–2023 (USD Million)
Table 66 Europe: Document Management Systems Market for Europe, By Application, 2014–2023 (USD Million)
Table 67 Europe: Document Management Systems Market for Europe, By Organization, 2014–2023 (USD Million)
Table 68 Europe: Document Management Systems Market for Europe, By Deployment Mode, 2014–2023 (USD Million)
Table 69 Europe: Document Management Systems Market, By Country, 2014–2023 (USD Million)
Table 70 APAC: Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 71 APAC: Document Management Systems Market, By Organization, 2014–2023 (USD Million)
Table 72 APAC: Document Management Systems Market, By Deployment Mode, 2014–2023 (USD Million)
Table 73 APAC: Document Management Systems Market, By Country, 2014–2023 (USD Million)
Table 74 RoW: Document Management Systems Market, By Application, 2014–2023 (USD Million)
Table 75 RoW: Document Management Systems Market, By Organization, 2014–2023 (USD Billion)
Table 76 RoW: Document Management Systems Market, By Deployment Mode, 2014–2023 (USD Billion)
Table 77 RoW: Document Management Systems Market, By Region, 2015–2023 (USD Billion)
Table 78 Market Ranking of the Top 5 Players in the Document Management Systems Market, 2016
Table 79 New Product Launches, By Company (2014–2017)
Table 80 Partnerships/Agreements/Collaborations/Contracts, By Company (2014–2017)
Table 81 Acquisitions, By Company (2014–2017)
Table 82 Expansions, By Company (2014–2017)

List of Figures

Figure 1 Document Management Systems Market: Research Design
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Data Triangulation
Figure 5 Solutions to Dominate the Document Management Systems Market During the Forecast Period
Figure 6 Government Applications to Register Highest Growth in the Document Management Systems Market Between 2017 and 2023
Figure 7 Small and Medium-Sized Enterprises to Grow at the Highest Rate Between 2017 and 2023
Figure 8 Cloud-Based Deployment Mode to Dominate the Document Management Systems Market During the Forecast Period
Figure 9 Efforts to Streamline Business Processes and Growing Initiatives to Digitalize Content Across Enterprises to Drive the Document Management Systems Market During the Forecast Period
Figure 10 Hybrid Mode of Deployment Segment to Grow at the Highest CAGR in the North American Document Management Systems Market During the Forecast Period
Figure 11 BFSI Applications to Dominate the Document Management Systems Market in APAC in 2017
Figure 12 Small and Medium-Sized Enterprises Estimated to Grow at the Highest CAGR Between 2017 and 2023
Figure 13 Australia to Register the Highest Growth Rate During the Forecast Period
Figure 14 Document Management Systems Market: Drivers, Restraints, Opportunities, & Challenges
Figure 15 Value Chain Analysis: Major Value Added During the Software Development and Integration Stages
Figure 16 Cloud-Based Document Management Systems Market for Government Applications to Grow at the Highest CAGR During the Forecast Period
Figure 17 Australia is Expected to Grow at the Highest CAGR in the Document Management Systems Market for Education
Figure 18 Cloud-Based Document Management Systems to Grow at the Highest Rate in the Market for Corporate Applications
Figure 19 Middle East and Africa to Grow at the Highest CAGR in the Document Management Systems Market for Industrial Manufacturing
Figure 20 Geographic Snapshot: Document Management Systems Market in APAC to Grow at the Highest CAGR During the Forecast Period
Figure 21 Document Management Systems Market in Australia to Grow at the Highest CAGR Between 2017 and 2023
Figure 22 Snapshot: Document Management Systems Market in North America
Figure 23 Snapshot: Document Management Systems Market in Europe
Figure 24 APAC: Document Management Systems Market Snapshot
Figure 25 Key Developments By Leading Players in the Document Management Systems Market, 2014-2017
Figure 26 Opentext: Company Snapshot
Figure 27 Xerox: Company Snapshot
Figure 28 IBM: Company Snapshot
Figure 29 Canon: Company Snapshot
Figure 30 Oracle: Company Snapshot
Figure 31 Ricoh Company: Company Snapshot

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