COVID-19 Impact on Shared Services Market, Global Research Reports 2020-2021

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Date: 29-May-2020
No. of pages: 107
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This report covers market size and forecasts of Shared Services, including the following market information:

  • Global Shared Services Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Shared Services Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Shared Services Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Shared Services Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Key market players

Major competitors identified in this market include Cognizant, Infosys, SAP, IBM, IGATE, Oracle, PwC, TCS, Wipro, Accenture, Atos, Capgemini, CGI Group, Deloitte, EXL, Genpact, HCL Technologies, The Hackett Group, T-Systems, ServiceNow, etc.

Based on the Region:

  • Asia-Pacific (China, Japan, South Korea, India and ASEAN)

  • North America (US and Canada)

  • Europe (Germany, France, UK and Italy)

  • Rest of World (Latin America, Middle East & Africa)

Based on the Type:

  • Finance & Accounting (F&A)

  • Human Resource (HR)

  • Supply Chain Management (SCM)

  • Information Technology (IT)

  • Customer Relationship Management (CRM)

  • Other

Based on the Application:

  • SMEs

  • Large Enterprises

COVID-19 Impact on Shared Services Market, Global Research Reports 2020-2021

Table of Contents
1.1 Research Scope
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Shared Services Industry
1.7 COVID-19 Impact: Shared Services Market Trends
2 Global Shared Services Quarterly Market Size Analysis
2.1 Shared Services Business Impact Assessment - COVID-19
2.1.1 Global Shared Services Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Shared Services Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 By Players, Global Shared Services Quarterly Market Size, 2019 VS 2020
3.2 By Players, Shared Services Headquarters and Area Served
3.3 Date of Key Players Enter into Shared Services Market
3.4 Key Players Shared Services Product Offered
3.5 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Shared Services Segments, By Type
4.1 Introduction
1.4.1 Finance & Accounting (F&A)
1.4.2 Human Resource (HR)
1.4.3 Supply Chain Management (SCM)
1.4.4 Information Technology (IT)
1.4.5 Customer Relationship Management (CRM)
1.4.6 Other
4.2 By Type, Global Shared Services Market Size, 2019-2021
5 Impact of Covid-19 on Shared Services Segments, By Application
5.1 Overview
5.5.1 SMEs
5.5.2 Large Enterprises
5.2 By Application, Global Shared Services Market Size, 2019-2021
5.2.1 By Application, Global Shared Services Market Size by Application, 2019-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 Cognizant
7.1.1 Cognizant Business Overview
7.1.2 Cognizant Shared Services Quarterly Revenue, 2020
7.1.3 Cognizant Shared Services Product Introduction
7.1.4 Cognizant Response to COVID-19 and Related Developments
7.2 Infosys
7.2.1 Infosys Business Overview
7.2.2 Infosys Shared Services Quarterly Revenue, 2020
7.2.3 Infosys Shared Services Product Introduction
7.2.4 Infosys Response to COVID-19 and Related Developments
7.3 SAP
7.3.1 SAP Business Overview
7.3.2 SAP Shared Services Quarterly Revenue, 2020
7.3.3 SAP Shared Services Product Introduction
7.3.4 SAP Response to COVID-19 and Related Developments
7.4 IBM
7.4.1 IBM Business Overview
7.4.2 IBM Shared Services Quarterly Revenue, 2020
7.4.3 IBM Shared Services Product Introduction
7.4.4 IBM Response to COVID-19 and Related Developments
7.5 IGATE
7.5.1 IGATE Business Overview
7.5.2 IGATE Shared Services Quarterly Revenue, 2020
7.5.3 IGATE Shared Services Product Introduction
7.5.4 IGATE Response to COVID-19 and Related Developments
7.6 Oracle
7.6.1 Oracle Business Overview
7.6.2 Oracle Shared Services Quarterly Revenue, 2020
7.6.3 Oracle Shared Services Product Introduction
7.6.4 Oracle Response to COVID-19 and Related Developments
7.7 PwC
7.7.1 PwC Business Overview
7.7.2 PwC Shared Services Quarterly Revenue, 2020
7.7.3 PwC Shared Services Product Introduction
7.7.4 PwC Response to COVID-19 and Related Developments
7.8 TCS
7.8.1 TCS Business Overview
7.8.2 TCS Shared Services Quarterly Revenue, 2020
7.8.3 TCS Shared Services Product Introduction
7.8.4 TCS Response to COVID-19 and Related Developments
7.9 Wipro
7.9.1 Wipro Business Overview
7.9.2 Wipro Shared Services Quarterly Revenue, 2020
7.9.3 Wipro Shared Services Product Introduction
7.9.4 Wipro Response to COVID-19 and Related Developments
7.10 Accenture
7.10.1 Accenture Business Overview
7.10.2 Accenture Shared Services Quarterly Revenue, 2020
7.10.3 Accenture Shared Services Product Introduction
7.10.4 Accenture Response to COVID-19 and Related Developments
7.11 Atos
7.11.1 Atos Business Overview
7.11.2 Atos Shared Services Quarterly Revenue, 2020
7.11.3 Atos Shared Services Product Introduction
7.11.4 Atos Response to COVID-19 and Related Developments
7.12 Capgemini
7.12.1 Capgemini Business Overview
7.12.2 Capgemini Shared Services Quarterly Revenue, 2020
7.12.3 Capgemini Shared Services Product Introduction
7.12.4 Capgemini Response to COVID-19 and Related Developments
7.13 CGI Group
7.13.1 CGI Group Business Overview
7.13.2 CGI Group Shared Services Quarterly Revenue, 2020
7.13.3 CGI Group Shared Services Product Introduction
7.13.4 CGI Group Response to COVID-19 and Related Developments
7.14 Deloitte
7.14.1 Deloitte Business Overview
7.14.2 Deloitte Shared Services Quarterly Revenue, 2020
7.14.3 Deloitte Shared Services Product Introduction
7.14.4 Deloitte Response to COVID-19 and Related Developments
7.15 EXL
7.15.1 EXL Business Overview
7.15.2 EXL Shared Services Quarterly Revenue, 2020
7.15.3 EXL Shared Services Product Introduction
7.15.4 EXL Response to COVID-19 and Related Developments
7.16 Genpact
7.16.1 Genpact Business Overview
7.16.2 Genpact Shared Services Quarterly Revenue, 2020
7.16.3 Genpact Shared Services Product Introduction
7.16.4 Genpact Response to COVID-19 and Related Developments
7.17 HCL Technologies
7.17.1 HCL Technologies Business Overview
7.17.2 HCL Technologies Shared Services Quarterly Revenue, 2020
7.17.3 HCL Technologies Shared Services Product Introduction
7.17.4 HCL Technologies Response to COVID-19 and Related Developments
7.18 The Hackett Group
7.18.1 The Hackett Group Business Overview
7.18.2 The Hackett Group Shared Services Quarterly Revenue, 2020
7.18.3 The Hackett Group Shared Services Product Introduction
7.18.4 The Hackett Group Response to COVID-19 and Related Developments
7.19 T-Systems
7.19.1 T-Systems Business Overview
7.19.2 T-Systems Shared Services Quarterly Revenue, 2020
7.19.3 T-Systems Shared Services Product Introduction
7.19.4 T-Systems Response to COVID-19 and Related Developments
7.20 ServiceNow
7.20.1 ServiceNow Business Overview
7.20.2 ServiceNow Shared Services Quarterly Revenue, 2020
7.20.3 ServiceNow Shared Services Product Introduction
7.20.4 ServiceNow Response to COVID-19 and Related Developments
8 Key Findings
9 Appendix
9.1 About US
9.2 Disclaimer
List of Tables

Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Shared Services Assessment
Table 9. COVID-19 Impact: Shared Services Market Trends
Table 10. COVID-19 Impact Global Shared Services Market Size
Table 11. Global Shared Services Quarterly Market Size, 2020 (US$ Million)
Table 12. Global Shared Services Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 13. Global Shared Services Market Growth Drivers
Table 14. Global Shared Services Market Restraints
Table 15. Global Shared Services Market Opportunities
Table 16. Global Shared Services Market Challenges
Table 17. By Players, Shared Services Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 18. Key Players, Shared Services Revenue Market Share, 2019 VS 2020 (%)
Table 19. Key Shared Services Players Headquarters and Area Served
Table 20. Date of Key Players Enter into Shared Services Market
Table 21. Key Players Shared Services Product Type
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. By Players, Global Shared Services Market Size 2019-2021, (US$ Million)
Table 24. Global Shared Services Market Size by Application: 2019-2021 (US$ Million)
Table 25. Global Shared Services Market Size by Region, 2019-2021 (US$ Million)
Table 26. By Country, North America Shared Services Market Size, 2019-2021 (US$ Million)
Table 27. By Type, US Shared Services Market Size, 2019-2021 (US$ Million)
Table 28. By Application, US Shared Services Market Size, 2019-2021 (US$ Million)
Table 29. By Type, Canada Shared Services Market Size, 2019-2021 (US$ Million)
Table 30. By Application, Canada Shared Services Market Size, 2019-2021 (US$ Million)
Table 31. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 32. By Country, Europe Shared Services Market Size, 2019-2021 (US$ Million)
Table 33. By Type, Germany Shared Services Market Size, 2019-2021 (US$ Million)
Table 34. By Application, Germany Shared Services Market Size, 2019-2021 (US$ Million)
Table 35. By Type, France Shared Services Market Size, 2019-2021 (US$ Million)
Table 36. By Application, France Shared Services Market Size, 2019-2021 (US$ Million)
Table 37. By Type, UK Shared Services Market Size, 2019-2021 (US$ Million)
Table 38. By Application, UK Shared Services Market Size, 2019-2021 (US$ Million)
Table 39. By Type, Italy Shared Services Market Size, 2019-2021 (US$ Million)
Table 40. By Application, Italy Shared Services Market Size, 2019-2021 (US$ Million)
Table 41. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 42. By Region, Asia-Pacific Shared Services Market Size, 2019-2021 (US$ Million)
Table 43. By Type, China Shared Services Market Size, 2019-2021 (US$ Million)
Table 44. By Application, China Shared Services Market Size, 2019-2021 (US$ Million)
Table 45. By Type, Japan Shared Services Market Size, 2019-2021 (US$ Million)
Table 46. By Application, Japan Shared Services Market Size, 2019-2021 (US$ Million)
Table 47. By Type, South Korea Shared Services Market Size, 2019-2021 (US$ Million)
Table 48. By Application, South Korea Shared Services Market Size, 2019-2021 (US$ Million)
Table 49. By Type, India Shared Services Market Size, 2019-2021 (US$ Million)
Table 50. By Application, India Shared Services Market Size, 2019-2021 (US$ Million)
Table 51. By Type, ASEAN Shared Services Market Size, 2019-2021 (US$ Million)
Table 52. By Application, ASEAN Shared Services Market Size, 2019-2021 (US$ Million)
Table 53. By Type, Latin America Shared Services Market Size, 2019-2021 (US$ Million)
Table 54. By Application, Latin America Shared Services Market Size, 2019-2021 (US$ Million)
Table 55. By Type, Middle East and Africa Shared Services Market Size, 2019-2021 (US$ Million)
Table 56. By Application, Middle East and Africa Shared Services Market Size, 2019-2021 (US$ Million)
Table 57. Cognizant Business Overview
Table 58. Cognizant Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. Cognizant Shared Services Product
Table 60. Cognizant Response to COVID-19 and Related Developments
Table 61. Infosys Business Overview
Table 62. Infosys Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. Infosys Shared Services Product
Table 64. Infosys Response to COVID-19 and Related Developments
Table 65. SAP Business Overview
Table 66. SAP Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. SAP Shared Services Product
Table 68. SAP Response to COVID-19 and Related Developments
Table 69. IBM Business Overview
Table 70. IBM Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. IBM Shared Services Product
Table 72. IBM Response to COVID-19 and Related Developments
Table 73. IGATE Business Overview
Table 74. IGATE Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. IGATE Shared Services Product
Table 76. IGATE Response to COVID-19 and Related Developments
Table 77. Oracle Business Overview
Table 78. Oracle Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. Oracle Shared Services Product
Table 80. Oracle Response to COVID-19 and Related Developments
Table 81. PwC Business Overview
Table 82. PwC Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. PwC Shared Services Product
Table 84. PwC Response to COVID-19 and Related Developments
Table 85. TCS Business Overview
Table 86. TCS Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. TCS Shared Services Product
Table 88. TCS Response to COVID-19 and Related Developments
Table 89. Wipro Business Overview
Table 90. Wipro Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Wipro Shared Services Product
Table 92. Wipro Response to COVID-19 and Related Developments
Table 93. Accenture Business Overview
Table 94. Accenture Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 95. Accenture Shared Services Product
Table 96. Accenture Response to COVID-19 and Related Developments
Table 97. Atos Business Overview
Table 98. Atos Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 99. Atos Shared Services Product
Table 100. Atos Response to COVID-19 and Related Developments
Table 101. Capgemini Business Overview
Table 102. Capgemini Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 103. Capgemini Shared Services Product
Table 104. Capgemini Response to COVID-19 and Related Developments
Table 105. CGI Group Business Overview
Table 106. CGI Group Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 107. CGI Group Shared Services Product
Table 108. CGI Group Response to COVID-19 and Related Developments
Table 109. Deloitte Business Overview
Table 110. Deloitte Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 111. Deloitte Shared Services Product
Table 112. Deloitte Response to COVID-19 and Related Developments
Table 113. EXL Business Overview
Table 114. EXL Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 115. EXL Shared Services Product
Table 116. EXL Response to COVID-19 and Related Developments
Table 117. Genpact Business Overview
Table 118. Genpact Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 119. Genpact Shared Services Product
Table 120. Genpact Response to COVID-19 and Related Developments
Table 121. HCL Technologies Business Overview
Table 122. HCL Technologies Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 123. HCL Technologies Shared Services Product
Table 124. HCL Technologies Response to COVID-19 and Related Developments
Table 125. The Hackett Group Business Overview
Table 126. The Hackett Group Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 127. The Hackett Group Shared Services Product
Table 128. The Hackett Group Response to COVID-19 and Related Developments
Table 129. T-Systems Business Overview
Table 130. T-Systems Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 131. T-Systems Shared Services Product
Table 132. T-Systems Response to COVID-19 and Related Developments
Table 133. ServiceNow Business Overview
Table 134. ServiceNow Shared Services Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 135. ServiceNow Shared Services Product
Table 136. ServiceNow Response to COVID-19 and Related Developments
List of Figures

Figure 1. Shared Services Product Picture
Figure 2. Shared Services Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Shared Services Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Shared Services Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Shared Services Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Shared Services Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Shared Services Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Shared Services Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Shared Services Market Size Market Share, 2019-2021
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