COVID-19 Impact on Incident Management Software Market, Global Research Reports 2020-2021

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Date: 20-May-2020
No. of pages: 92
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This report covers market size and forecasts of Incident Management Software, including the following market information:

  • Global Incident Management Software Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Incident Management Software Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Incident Management Software Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Incident Management Software Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Key market players

Major competitors identified in this market include Zendesk, SolarWinds, Freshwork, SoftExpert, ManageEngine, OpsGenie, Cura, LogicManager, Resolver, Enablon, Samanage, etc.

Based on the Region:

  • Asia-Pacific (China, Japan, South Korea, India and ASEAN)

  • North America (US and Canada)

  • Europe (Germany, France, UK and Italy)

  • Rest of World (Latin America, Middle East & Africa)

Based on the Type:

  • Cloud Based

  • On-Premise

Based on the Application:

  • Large Enterprises

  • SMEs

COVID-19 Impact on Incident Management Software Market, Global Research Reports 2020-2021

Table of Contents
1.1 Research Scope
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Incident Management Software Industry
1.7 COVID-19 Impact: Incident Management Software Market Trends
2 Global Incident Management Software Quarterly Market Size Analysis
2.1 Incident Management Software Business Impact Assessment - COVID-19
2.1.1 Global Incident Management Software Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Incident Management Software Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 By Players, Global Incident Management Software Quarterly Market Size, 2019 VS 2020
3.2 By Players, Incident Management Software Headquarters and Area Served
3.3 Date of Key Players Enter into Incident Management Software Market
3.4 Key Players Incident Management Software Product Offered
3.5 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Incident Management Software Segments, By Type
4.1 Introduction
1.4.1 Cloud Based
1.4.2 On-Premise
4.2 By Type, Global Incident Management Software Market Size, 2019-2021
5 Impact of Covid-19 on Incident Management Software Segments, By Application
5.1 Overview
5.5.1 Large Enterprises
5.5.2 SMEs
5.2 By Application, Global Incident Management Software Market Size, 2019-2021
5.2.1 By Application, Global Incident Management Software Market Size by Application, 2019-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 Zendesk
7.1.1 Zendesk Business Overview
7.1.2 Zendesk Incident Management Software Quarterly Revenue, 2020
7.1.3 Zendesk Incident Management Software Product Introduction
7.1.4 Zendesk Response to COVID-19 and Related Developments
7.2 SolarWinds
7.2.1 SolarWinds Business Overview
7.2.2 SolarWinds Incident Management Software Quarterly Revenue, 2020
7.2.3 SolarWinds Incident Management Software Product Introduction
7.2.4 SolarWinds Response to COVID-19 and Related Developments
7.3 Freshwork
7.3.1 Freshwork Business Overview
7.3.2 Freshwork Incident Management Software Quarterly Revenue, 2020
7.3.3 Freshwork Incident Management Software Product Introduction
7.3.4 Freshwork Response to COVID-19 and Related Developments
7.4 SoftExpert
7.4.1 SoftExpert Business Overview
7.4.2 SoftExpert Incident Management Software Quarterly Revenue, 2020
7.4.3 SoftExpert Incident Management Software Product Introduction
7.4.4 SoftExpert Response to COVID-19 and Related Developments
7.5 ManageEngine
7.5.1 ManageEngine Business Overview
7.5.2 ManageEngine Incident Management Software Quarterly Revenue, 2020
7.5.3 ManageEngine Incident Management Software Product Introduction
7.5.4 ManageEngine Response to COVID-19 and Related Developments
7.6 OpsGenie
7.6.1 OpsGenie Business Overview
7.6.2 OpsGenie Incident Management Software Quarterly Revenue, 2020
7.6.3 OpsGenie Incident Management Software Product Introduction
7.6.4 OpsGenie Response to COVID-19 and Related Developments
7.7 Cura
7.7.1 Cura Business Overview
7.7.2 Cura Incident Management Software Quarterly Revenue, 2020
7.7.3 Cura Incident Management Software Product Introduction
7.7.4 Cura Response to COVID-19 and Related Developments
7.8 LogicManager
7.8.1 LogicManager Business Overview
7.8.2 LogicManager Incident Management Software Quarterly Revenue, 2020
7.8.3 LogicManager Incident Management Software Product Introduction
7.8.4 LogicManager Response to COVID-19 and Related Developments
7.9 Resolver
7.9.1 Resolver Business Overview
7.9.2 Resolver Incident Management Software Quarterly Revenue, 2020
7.9.3 Resolver Incident Management Software Product Introduction
7.9.4 Resolver Response to COVID-19 and Related Developments
7.10 Enablon
7.10.1 Enablon Business Overview
7.10.2 Enablon Incident Management Software Quarterly Revenue, 2020
7.10.3 Enablon Incident Management Software Product Introduction
7.10.4 Enablon Response to COVID-19 and Related Developments
7.11 Samanage
7.11.1 Samanage Business Overview
7.11.2 Samanage Incident Management Software Quarterly Revenue, 2020
7.11.3 Samanage Incident Management Software Product Introduction
7.11.4 Samanage Response to COVID-19 and Related Developments
8 Key Findings
9 Appendix
9.1 About US
9.2 Disclaimer
List of Tables

Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Incident Management Software Assessment
Table 9. COVID-19 Impact: Incident Management Software Market Trends
Table 10. COVID-19 Impact Global Incident Management Software Market Size
Table 11. Global Incident Management Software Quarterly Market Size, 2020 (US$ Million)
Table 12. Global Incident Management Software Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 13. Global Incident Management Software Market Growth Drivers
Table 14. Global Incident Management Software Market Restraints
Table 15. Global Incident Management Software Market Opportunities
Table 16. Global Incident Management Software Market Challenges
Table 17. By Players, Incident Management Software Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 18. Key Players, Incident Management Software Revenue Market Share, 2019 VS 2020 (%)
Table 19. Key Incident Management Software Players Headquarters and Area Served
Table 20. Date of Key Players Enter into Incident Management Software Market
Table 21. Key Players Incident Management Software Product Type
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. By Players, Global Incident Management Software Market Size 2019-2021, (US$ Million)
Table 24. Global Incident Management Software Market Size by Application: 2019-2021 (US$ Million)
Table 25. Global Incident Management Software Market Size by Region, 2019-2021 (US$ Million)
Table 26. By Country, North America Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 27. By Type, US Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 28. By Application, US Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 29. By Type, Canada Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 30. By Application, Canada Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 31. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 32. By Country, Europe Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 33. By Type, Germany Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 34. By Application, Germany Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 35. By Type, France Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 36. By Application, France Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 37. By Type, UK Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 38. By Application, UK Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 39. By Type, Italy Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 40. By Application, Italy Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 41. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 42. By Region, Asia-Pacific Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 43. By Type, China Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 44. By Application, China Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 45. By Type, Japan Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 46. By Application, Japan Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 47. By Type, South Korea Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 48. By Application, South Korea Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 49. By Type, India Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 50. By Application, India Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 51. By Type, ASEAN Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 52. By Application, ASEAN Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 53. By Type, Latin America Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 54. By Application, Latin America Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 55. By Type, Middle East and Africa Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 56. By Application, Middle East and Africa Incident Management Software Market Size, 2019-2021 (US$ Million)
Table 57. Zendesk Business Overview
Table 58. Zendesk Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. Zendesk Incident Management Software Product
Table 60. Zendesk Response to COVID-19 and Related Developments
Table 61. SolarWinds Business Overview
Table 62. SolarWinds Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. SolarWinds Incident Management Software Product
Table 64. SolarWinds Response to COVID-19 and Related Developments
Table 65. Freshwork Business Overview
Table 66. Freshwork Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. Freshwork Incident Management Software Product
Table 68. Freshwork Response to COVID-19 and Related Developments
Table 69. SoftExpert Business Overview
Table 70. SoftExpert Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. SoftExpert Incident Management Software Product
Table 72. SoftExpert Response to COVID-19 and Related Developments
Table 73. ManageEngine Business Overview
Table 74. ManageEngine Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. ManageEngine Incident Management Software Product
Table 76. ManageEngine Response to COVID-19 and Related Developments
Table 77. OpsGenie Business Overview
Table 78. OpsGenie Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. OpsGenie Incident Management Software Product
Table 80. OpsGenie Response to COVID-19 and Related Developments
Table 81. Cura Business Overview
Table 82. Cura Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. Cura Incident Management Software Product
Table 84. Cura Response to COVID-19 and Related Developments
Table 85. LogicManager Business Overview
Table 86. LogicManager Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. LogicManager Incident Management Software Product
Table 88. LogicManager Response to COVID-19 and Related Developments
Table 89. Resolver Business Overview
Table 90. Resolver Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Resolver Incident Management Software Product
Table 92. Resolver Response to COVID-19 and Related Developments
Table 93. Enablon Business Overview
Table 94. Enablon Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 95. Enablon Incident Management Software Product
Table 96. Enablon Response to COVID-19 and Related Developments
Table 97. Samanage Business Overview
Table 98. Samanage Incident Management Software Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 99. Samanage Incident Management Software Product
Table 100. Samanage Response to COVID-19 and Related Developments
List of Figures

Figure 1. Incident Management Software Product Picture
Figure 2. Incident Management Software Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Incident Management Software Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Incident Management Software Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Incident Management Software Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Incident Management Software Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Incident Management Software Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Incident Management Software Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Incident Management Software Market Size Market Share, 2019-2021
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