COVID-19 Impact on Healthcare CRM Market, Global Research Reports 2020-2021

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Date: 28-May-2020
No. of pages: 96
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This report covers market size and forecasts of Healthcare CRM, including the following market information:

  • Global Healthcare CRM Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Healthcare CRM Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Healthcare CRM Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)

  • Global Healthcare CRM Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Segment by Type

Major competitors identified in this market include Epic Systems Corporation, eClinicalWorks, Practice Fusion, NextGen Healthcare, Allscripts, Cerner, MEDITECH, General Electric Healthcare IT, Athenahealth, McKesson, AmazingCharts, e-MDs, Care360, Vitera, etc.

Based on the Region:

  • Asia-Pacific (China, Japan, South Korea, India and ASEAN)

  • North America (US and Canada)

  • Europe (Germany, France, UK and Italy)

  • Rest of World (Latin America, Middle East & Africa)

Based on the Type:

  • Stand-alone Systems

  • Integrated Systems

Based on the Application:

  • Hospitals

  • Clinic

  • Other

COVID-19 Impact on Healthcare CRM Market, Global Research Reports 2020-2021

Table of Contents
1.1 Research Scope
1.2 Market Segmentation
1.3 Research Objectives
1.4 Research Methodology
1.4.1 Research Process
1.4.2 Data Triangulation
1.4.3 Research Approach
1.4.4 Base Year
1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
1.5.2 Covid-19 Impact: Commodity Prices Indices
1.5.3 Covid-19 Impact: Global Major Government Policy
1.6 The Covid-19 Impact on Healthcare CRM Industry
1.7 COVID-19 Impact: Healthcare CRM Market Trends
2 Global Healthcare CRM Quarterly Market Size Analysis
2.1 Healthcare CRM Business Impact Assessment - COVID-19
2.1.1 Global Healthcare CRM Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
2.2 Global Healthcare CRM Quarterly Market Size 2020-2021
2.3 COVID-19-Driven Market Dynamics and Factor Analysis
2.3.1 Drivers
2.3.2 Restraints
2.3.3 Opportunities
2.3.4 Challenges
3 Quarterly Competitive Assessment, 2020
3.1 By Players, Global Healthcare CRM Quarterly Market Size, 2019 VS 2020
3.2 By Players, Healthcare CRM Headquarters and Area Served
3.3 Date of Key Players Enter into Healthcare CRM Market
3.4 Key Players Healthcare CRM Product Offered
3.5 Mergers & Acquisitions, Expansion Plans
4 Impact of Covid-19 on Healthcare CRM Segments, By Type
4.1 Introduction
1.4.1 Stand-alone Systems
1.4.2 Integrated Systems
4.2 By Type, Global Healthcare CRM Market Size, 2019-2021
5 Impact of Covid-19 on Healthcare CRM Segments, By Application
5.1 Overview
5.5.1 Hospitals
5.5.2 Clinic
5.5.3 Other
5.2 By Application, Global Healthcare CRM Market Size, 2019-2021
5.2.1 By Application, Global Healthcare CRM Market Size by Application, 2019-2021
6 Geographic Analysis
6.1 Introduction
6.2 North America
6.2.1 Macroeconomic Indicators of US
6.2.2 US
6.2.3 Canada
6.3 Europe
6.3.1 Macroeconomic Indicators of Europe
6.3.2 Germany
6.3.3 France
6.3.4 UK
6.3.5 Italy
6.4 Asia-Pacific
6.4.1 Macroeconomic Indicators of Asia-Pacific
6.4.2 China
6.4.3 Japan
6.4.4 South Korea
6.4.5 India
6.4.6 ASEAN
6.5 Rest of World
6.5.1 Latin America
6.5.2 Middle East and Africa
7 Company Profiles
7.1 Epic Systems Corporation
7.1.1 Epic Systems Corporation Business Overview
7.1.2 Epic Systems Corporation Healthcare CRM Quarterly Revenue, 2020
7.1.3 Epic Systems Corporation Healthcare CRM Product Introduction
7.1.4 Epic Systems Corporation Response to COVID-19 and Related Developments
7.2 eClinicalWorks
7.2.1 eClinicalWorks Business Overview
7.2.2 eClinicalWorks Healthcare CRM Quarterly Revenue, 2020
7.2.3 eClinicalWorks Healthcare CRM Product Introduction
7.2.4 eClinicalWorks Response to COVID-19 and Related Developments
7.3 Practice Fusion
7.3.1 Practice Fusion Business Overview
7.3.2 Practice Fusion Healthcare CRM Quarterly Revenue, 2020
7.3.3 Practice Fusion Healthcare CRM Product Introduction
7.3.4 Practice Fusion Response to COVID-19 and Related Developments
7.4 NextGen Healthcare
7.4.1 NextGen Healthcare Business Overview
7.4.2 NextGen Healthcare Healthcare CRM Quarterly Revenue, 2020
7.4.3 NextGen Healthcare Healthcare CRM Product Introduction
7.4.4 NextGen Healthcare Response to COVID-19 and Related Developments
7.5 Allscripts
7.5.1 Allscripts Business Overview
7.5.2 Allscripts Healthcare CRM Quarterly Revenue, 2020
7.5.3 Allscripts Healthcare CRM Product Introduction
7.5.4 Allscripts Response to COVID-19 and Related Developments
7.6 Cerner
7.6.1 Cerner Business Overview
7.6.2 Cerner Healthcare CRM Quarterly Revenue, 2020
7.6.3 Cerner Healthcare CRM Product Introduction
7.6.4 Cerner Response to COVID-19 and Related Developments
7.7 MEDITECH
7.7.1 MEDITECH Business Overview
7.7.2 MEDITECH Healthcare CRM Quarterly Revenue, 2020
7.7.3 MEDITECH Healthcare CRM Product Introduction
7.7.4 MEDITECH Response to COVID-19 and Related Developments
7.8 General Electric Healthcare IT
7.8.1 General Electric Healthcare IT Business Overview
7.8.2 General Electric Healthcare IT Healthcare CRM Quarterly Revenue, 2020
7.8.3 General Electric Healthcare IT Healthcare CRM Product Introduction
7.8.4 General Electric Healthcare IT Response to COVID-19 and Related Developments
7.9 Athenahealth
7.9.1 Athenahealth Business Overview
7.9.2 Athenahealth Healthcare CRM Quarterly Revenue, 2020
7.9.3 Athenahealth Healthcare CRM Product Introduction
7.9.4 Athenahealth Response to COVID-19 and Related Developments
7.10 McKesson
7.10.1 McKesson Business Overview
7.10.2 McKesson Healthcare CRM Quarterly Revenue, 2020
7.10.3 McKesson Healthcare CRM Product Introduction
7.10.4 McKesson Response to COVID-19 and Related Developments
7.11 AmazingCharts
7.11.1 AmazingCharts Business Overview
7.11.2 AmazingCharts Healthcare CRM Quarterly Revenue, 2020
7.11.3 AmazingCharts Healthcare CRM Product Introduction
7.11.4 AmazingCharts Response to COVID-19 and Related Developments
7.12 e-MDs
7.12.1 e-MDs Business Overview
7.12.2 e-MDs Healthcare CRM Quarterly Revenue, 2020
7.12.3 e-MDs Healthcare CRM Product Introduction
7.12.4 e-MDs Response to COVID-19 and Related Developments
7.13 Care360
7.13.1 Care360 Business Overview
7.13.2 Care360 Healthcare CRM Quarterly Revenue, 2020
7.13.3 Care360 Healthcare CRM Product Introduction
7.13.4 Care360 Response to COVID-19 and Related Developments
7.14 Vitera
7.14.1 Vitera Business Overview
7.14.2 Vitera Healthcare CRM Quarterly Revenue, 2020
7.14.3 Vitera Healthcare CRM Product Introduction
7.14.4 Vitera Response to COVID-19 and Related Developments
8 Key Findings
9 Appendix
9.1 About US
9.2 Disclaimer
List of Tables

Table 1. Overview of the World Economic Outlook Projections
Table 2. Summary of World Real per Capita Output (Annual percent change; in international currency at purchasing power parity)
Table 3. European Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 4. Asian and Pacific Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 5. Western Hemisphere Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 6. Middle Eastern and Central Asian Economies: Real GDP, Consumer Prices, Current Account Balance, and Unemployment (Annual percent change, unless noted otherwise)
Table 7. Covid-19 Impact: Global Major Government Policy
Table 8. The Covid-19 Impact on Healthcare CRM Assessment
Table 9. COVID-19 Impact: Healthcare CRM Market Trends
Table 10. COVID-19 Impact Global Healthcare CRM Market Size
Table 11. Global Healthcare CRM Quarterly Market Size, 2020 (US$ Million)
Table 12. Global Healthcare CRM Market Size, Pre-COVID-19 and Post- COVID-19 Quarterly Comparison, 2020-2021 (US$ Million)
Table 13. Global Healthcare CRM Market Growth Drivers
Table 14. Global Healthcare CRM Market Restraints
Table 15. Global Healthcare CRM Market Opportunities
Table 16. Global Healthcare CRM Market Challenges
Table 17. By Players, Healthcare CRM Quarterly Revenue, 2019 VS 2020 (US$ Million)
Table 18. Key Players, Healthcare CRM Revenue Market Share, 2019 VS 2020 (%)
Table 19. Key Healthcare CRM Players Headquarters and Area Served
Table 20. Date of Key Players Enter into Healthcare CRM Market
Table 21. Key Players Healthcare CRM Product Type
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. By Players, Global Healthcare CRM Market Size 2019-2021, (US$ Million)
Table 24. Global Healthcare CRM Market Size by Application: 2019-2021 (US$ Million)
Table 25. Global Healthcare CRM Market Size by Region, 2019-2021 (US$ Million)
Table 26. By Country, North America Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 27. By Type, US Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 28. By Application, US Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 29. By Type, Canada Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 30. By Application, Canada Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 31. Macroeconomic Indicators of Europe (Germany, France, UK and Italy)
Table 32. By Country, Europe Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 33. By Type, Germany Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 34. By Application, Germany Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 35. By Type, France Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 36. By Application, France Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 37. By Type, UK Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 38. By Application, UK Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 39. By Type, Italy Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 40. By Application, Italy Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 41. Macroeconomic Indicators of Asia-Pacific (China, Japan, South Korea, India and ASEAN)
Table 42. By Region, Asia-Pacific Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 43. By Type, China Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 44. By Application, China Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 45. By Type, Japan Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 46. By Application, Japan Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 47. By Type, South Korea Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 48. By Application, South Korea Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 49. By Type, India Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 50. By Application, India Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 51. By Type, ASEAN Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 52. By Application, ASEAN Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 53. By Type, Latin America Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 54. By Application, Latin America Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 55. By Type, Middle East and Africa Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 56. By Application, Middle East and Africa Healthcare CRM Market Size, 2019-2021 (US$ Million)
Table 57. Epic Systems Corporation Business Overview
Table 58. Epic Systems Corporation Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 59. Epic Systems Corporation Healthcare CRM Product
Table 60. Epic Systems Corporation Response to COVID-19 and Related Developments
Table 61. eClinicalWorks Business Overview
Table 62. eClinicalWorks Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 63. eClinicalWorks Healthcare CRM Product
Table 64. eClinicalWorks Response to COVID-19 and Related Developments
Table 65. Practice Fusion Business Overview
Table 66. Practice Fusion Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 67. Practice Fusion Healthcare CRM Product
Table 68. Practice Fusion Response to COVID-19 and Related Developments
Table 69. NextGen Healthcare Business Overview
Table 70. NextGen Healthcare Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 71. NextGen Healthcare Healthcare CRM Product
Table 72. NextGen Healthcare Response to COVID-19 and Related Developments
Table 73. Allscripts Business Overview
Table 74. Allscripts Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 75. Allscripts Healthcare CRM Product
Table 76. Allscripts Response to COVID-19 and Related Developments
Table 77. Cerner Business Overview
Table 78. Cerner Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 79. Cerner Healthcare CRM Product
Table 80. Cerner Response to COVID-19 and Related Developments
Table 81. MEDITECH Business Overview
Table 82. MEDITECH Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 83. MEDITECH Healthcare CRM Product
Table 84. MEDITECH Response to COVID-19 and Related Developments
Table 85. General Electric Healthcare IT Business Overview
Table 86. General Electric Healthcare IT Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 87. General Electric Healthcare IT Healthcare CRM Product
Table 88. General Electric Healthcare IT Response to COVID-19 and Related Developments
Table 89. Athenahealth Business Overview
Table 90. Athenahealth Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 91. Athenahealth Healthcare CRM Product
Table 92. Athenahealth Response to COVID-19 and Related Developments
Table 93. McKesson Business Overview
Table 94. McKesson Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 95. McKesson Healthcare CRM Product
Table 96. McKesson Response to COVID-19 and Related Developments
Table 97. AmazingCharts Business Overview
Table 98. AmazingCharts Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 99. AmazingCharts Healthcare CRM Product
Table 100. AmazingCharts Response to COVID-19 and Related Developments
Table 101. e-MDs Business Overview
Table 102. e-MDs Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 103. e-MDs Healthcare CRM Product
Table 104. e-MDs Response to COVID-19 and Related Developments
Table 105. Care360 Business Overview
Table 106. Care360 Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 107. Care360 Healthcare CRM Product
Table 108. Care360 Response to COVID-19 and Related Developments
Table 109. Vitera Business Overview
Table 110. Vitera Healthcare CRM Revenue (US$ Million), (Q1, Q2, Q3, Q4) Quarter 2020
Table 111. Vitera Healthcare CRM Product
Table 112. Vitera Response to COVID-19 and Related Developments
List of Figures

Figure 1. Healthcare CRM Product Picture
Figure 2. Healthcare CRM Market Segmentation
Figure 3. Research Objectives
Figure 4. Research Process
Figure 5. Data Triangulation
Figure 6. Research Approach
Figure 7. Commodity Prices-Metals Price Indices
Figure 8. Commodity Prices- Precious Metal Price Indices
Figure 9. Commodity Prices- Agricultural Raw Material Price Indices
Figure 10. Commodity Prices- Food and Beverage Price Indices
Figure 11. Commodity Prices- Fertilizer Price Indices
Figure 12. Commodity Prices- Energy Price Indices
Figure 13. G20+: Economic Policy Responses to COVID-19
Figure 14. Global Healthcare CRM Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026 (US$ Million)
Figure 15. Global Healthcare CRM Market Size, Pre-COVID-19 and Post- COVID-19, Year-over-Year Growth Rate, 2015-2026 (%)
Figure 16. Global Healthcare CRM Market Size, Quarterly Growth, 2020-2021 (%)
Figure 17. Global Healthcare CRM Market Size, Market Share by Type, 2019 VS 2020 (%)
Figure 18. Global Healthcare CRM Market Size, Market Share by Application, 2019 VS 2020 (%)
Figure 19. Global Healthcare CRM Market Size Market Share by Region, 2019 VS 2020 (%)
Figure 20. United States Composite PMI and GDP
Figure 21. Eurozone Composite PMI and GDP
Figure 22. Eurozone Core v. Periphery PMI Output Indices
Figure 23. Core v. Periphery PMI Employment Indices
Figure 24. UK Composite PMI and GDP
Figure 25. Caixin China Composite Output Index
Figure 26. Caixin China General Services Business Activity Index
Figure 27. Japan Composite Output Index
Figure 28. South Korea Manufacturing PMI
Figure 29. India Composite Output Index
Figure 30. ASEAN Manufacturing PMI
Figure 31. By Region, Asia-Pacific Healthcare CRM Market Size Market Share, 2019-2021
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